Epiq Discover Reviews & Product Details

Epiq Discover has significantly improved the efficiency of our document review and disclosure processes. The platform is user-friendly and reliable, and it handles complex, high-volume datasets well. Its advanced search and filtering tools save us considerable time, and the review interface makes it straightforward to organise, categorise, and analyse information. Customer support from Epiq has also been excellent throughout our use of the platform. Review collected by and hosted on G2.com.

Some advanced functions can take time for new users to learn, and additional training resources or in-platform guidance would help maximise the platform's capabilities. Performance can occasionally vary when working with particularly large datasets, but overall the system remains reliable and effective Review collected by and hosted on G2.com.

I appreciate Epiq's knowledgeable support team who is always readily available to assist and answer questions. I also appreciated the thorough training that was provided. Review collected by and hosted on G2.com.

I don't love the general navigability of the user interface as I find it to be unintuitive and not the most user friendly. Despite going through several trainings I still ran into confusion with document tagging and just the general search function when trying to locate specific documents, including bates stamped documents which should be easy to locate. Review collected by and hosted on G2.com.

I love that they've added the ability to customize your fields on the library viewer and how as a paralegal, I can do so much myself. Adding the ability to add and modify your own fields has been super useful. Review collected by and hosted on G2.com.

I sometimes find the search functions to be a bit confusing but they get easier the more I do them. I'm also sometimes not sure which field has actual meta data since some fields have very similar names but that's the case in Relativity, too. Review collected by and hosted on G2.com.

It’s helpful to be able to review thousands of documents in a single e-discovery tool. The tags are easy to understand and feel intuitive. It’s also easy to differentiate between different workspaces, which helps keep everything organized. Review collected by and hosted on G2.com.

Loading any documents takes an incredibly long time. The whole point of an e-discovery tool is to speed up the review process, but compared to its competitors, Epiq feels slow and also crashes frequently. On top of that, the user interface requires a significant amount of screen real estate to properly use its features. I would have to compare pricing with the competitors, which I am currently unaware of. However, I would rather pay more for a faster, more streamlined platform. Review collected by and hosted on G2.com.

Epiq allows group tagging, which makes reviews a bit quicker. The search features also help the review process go more smoothly. I also like that family documents are tagged along with the parent document, which keeps everything organized during review. Review collected by and hosted on G2.com.

I’d like the ability to filter out and tag the same report when it shows up multiple times, even if the date is different. Right now it’s painstaking to have to click through them one by one. I should be able to select all of the duplicates at once and apply a tag in a single step. Review collected by and hosted on G2.com.

The price point and low monthly minimum cost makes Epiq Discover extremely attractive. The AI chat feature is a huge bonus considering Relativity does not have it. Review collected by and hosted on G2.com.

The tool is entirely too slow, it takes forever to load something. If the tool does not recognize a search syntax rather than giving you an error, it simply skips the term. Exporting documents out of it is far too many steps and the tool itself is just way too clunky. Review collected by and hosted on G2.com.

The assistance from the support team is very helpful and readily available when needed. I appreciate the hands on training and friendly associates. Ok Review collected by and hosted on G2.com.

The color scheme is not visually pleasing. Unfriendly interface makes navigation difficult. Document tagging is unreliable and hard to manage. Overall the system is not very intuitive. Review collected by and hosted on G2.com.

The interface is relatively clear and easy to use and the price point is reasonable for the service in question. Team has been helpful when troubleshooting is needed Review collected by and hosted on G2.com.

The interface is not always the most intuitive, although I appreciate that explainers are incorporated throughout for things like building searches. It can be difficult to find what I need Review collected by and hosted on G2.com.

The organization of the folders with tags. I can use keywords to find specific documents. The tag feature makes it easy to separate documents and easy to locate. Review collected by and hosted on G2.com.

I find it a little difficult at times maneuvering around the platform itself. Sometimes the drop-down menus all seem the same and can be a little confusing trying to get to a specific folder. Review collected by and hosted on G2.com.

I really like Epiq Discovery’s powerful search and analytics capabilities. Its advanced filtering and keyword search make it much easier to quickly pinpoint relevant documents, even across very large datasets. I also appreciate the structured review workflows, which help teams collaborate smoothly and stay organized throughout the discovery process. The platform has been stable and consistently performs well, even when handling high data volumes. Strong data security for sensitive legal information is another major plus. The ability to assign tasks, track progress, and maintain clear audit trails keeps project management transparent and well organized. Customer support and implementation guidance have also been dependable, which contributes to a positive overall experience. Review collected by and hosted on G2.com.

It’s a powerful tool, and I don’t have anything to dislike about it. It helps me manage large volumes of data smoothly, and the strong data security for sensitive legal information is another major plus. Review collected by and hosted on G2.com.