# Epiq Discover Reviews
**Vendor:** epiq  
**Category:** [eDiscovery Software](https://www.g2.com/categories/ediscovery)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 47
## About Epiq Discover
Simplify, accelerate, and reduce the cost of discovery while maintaining quality and defensibility. Evaluate claims and make informed decisions at the onset of litigation and investigations using Early Case Assessment (ECA) to accelerate data analysis. Uncover hidden facts, relationships, events, and communications using Epiq Assist™ to run natural language queries across datasets and receive responses with links to source documents. Maintain transparency and control and reduce manual effort by keeping data in a single, secure location. Realize up to 70% platform cost savings. Up to 7x faster processing than leading alternatives. Achieve up to 50% time savings from collection to production. eDiscovery Review: Reduce review time and cost while improving consistency and defensibility by using Continuous Active Learning (CAL) to prioritize documents for review and Epiq AIt™ to automate classification. Early Case Assessment: Understand your risk exposure, lower costs, and shape matter strategy early by using expedited processing, filtering, and analysis tools with Epiq Assist™ to clarify custodians and concepts, and reduce downstream review. Internal Investigations: Accelerate investigations using Epiq Assist to ask natural-language questions across the full dataset and automatically generate timelines and witness fact sheets that surface critical facts and additional areas for investigation. Deposition Preparation: Secure a strategic advantage in depositions by using Epiq Assist to surface key insights and generate deposition memos and questions up to five times faster. HR, Employment, and Compliance Matters: Understand potential risks and resolve matters faster by using data analysis, filtering, and Epiq Assist to analyze large datasets and uncover hidden events, relationships, and communications cost effectively. Key Benefits: Processing: Obtain fast access to data for analysis, review, and production by processing up to seven times faster than leading platform alternatives. Make informed decisions with guidance from eDiscovery specialists who understand workflows, analytics, and cost recovery best practices. Use conversational AI to answer natural language questions with citations to supporting documents. • Run queries across multiple documents or within a single document • Find relevant information faster using an intuitive chat-based interface instead of a traditional search. • Retain a history of Q&amp;A for ongoing reference. Data Collection: Collect data directly from email, cloud platforms, mobile devices, and messaging tools and bring it into a unified, review-ready format. Built-In Workflow Automation: Produce consistent results across matters and teams with the industry’s only built-in workflow automation features that allow users to take data from collection to production in a few mouse clicks. Global Compliance &amp; Security: Comply with data privacy regulations, meet ITAR requirements, and operate on a SOC II Type II certified platform built on AWS’s ISO 27001 framework. Epiq Discovery is a G2 2025 award winner in the “Best Legal Software Products” category and is consistently rated highly by users



## Epiq Discover Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Epiq Discover, finding it intuitive for efficient document management. (10 reviews)
- Users appreciate the **intuitive document management** of Epiq Discover, which streamlines processes and enhances efficiency. (9 reviews)
- Users commend Epiq Discover for its **responsive and knowledgeable customer support** , enhancing the overall user experience. (8 reviews)
- Users appreciate the **intuitive and seamless user interface** of Epiq Discover, enhancing overall navigation and comfort. (8 reviews)
- Users appreciate the **search functionality** of Epiq Discover, finding it essential for reviewing extensive file sets efficiently. (7 reviews)
- Review Efficiency (6 reviews)
- Users praise Epiq Discovery for its **efficiency** in narrowing searches and streamlining document management tasks effectively. (5 reviews)
- Search Efficiency (5 reviews)
- User Interface Design (5 reviews)
- Clean Interface (4 reviews)

**What users dislike:**

- Users experience **limited features** with Epiq Discover, making usability and efficiency more challenging compared to competitors. (4 reviews)
- Users find Epiq Discover to be **not user-friendly** , requiring improvements for a more intuitive and accessible experience. (4 reviews)
- Users often experience **search functionality issues** that hinder efficiency and create confusion during document processing. (4 reviews)
- Users find the **difficult learning** curve challenging, especially without adequate training or resources to aid understanding. (3 reviews)
- Users experience **document management issues** with Epiq Discover, notably slow processing and inefficiencies in search functions. (3 reviews)
- Limited Customization (3 reviews)
- Missing Features (3 reviews)
- Navigation Issues (3 reviews)
- Users find the **inefficiency** of Epiq Discovery frustrating due to slow load times and cumbersome review processes. (2 reviews)
- Users feel that the **insufficient training** resources make it challenging to effectively utilize Epiq Discovery, especially under tight deadlines. (2 reviews)

## Epiq Discover Reviews
  ### 1. Organized, Powerful, and Reliable Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Preeti Y. | Senior Analyst- HR Operations , Consulting, Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2026

**What do you like best about Epiq Discover?**

I really like Epiq Discovery’s powerful search and analytics capabilities. Its advanced filtering and keyword search make it much easier to quickly pinpoint relevant documents, even across very large datasets. I also appreciate the structured review workflows, which help teams collaborate smoothly and stay organized throughout the discovery process. The platform has been stable and consistently performs well, even when handling high data volumes. Strong data security for sensitive legal information is another major plus. The ability to assign tasks, track progress, and maintain clear audit trails keeps project management transparent and well organized. Customer support and implementation guidance have also been dependable, which contributes to a positive overall experience.

**What do you dislike about Epiq Discover?**

It’s a powerful tool, and I don’t have anything to dislike about it. It helps me manage large volumes of data smoothly, and the strong data security for sensitive legal information is another major plus.

**What problems is Epiq Discover solving and how is that benefiting you?**

Epiq Discovery streamlines legal discovery, helping manage large data volumes efficiently. It reduces manual effort in document sorting, enhances review accuracy, and speeds up the discovery process while maintaining compliance. The platform’s advanced search, analytics, and collaboration tools improve team efficiency and organization.

  ### 2. Intuitive Document Review with Powerful Search, Tagging, and Workflow Tools

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about Epiq Discover?**

Epiq Discovery provides a straightforward and intuitive platform for managing large volumes of documents during review projects. The interface is relatively easy to navigate, which helps reviewers quickly become familiar with the system even when working on complex matters.

The ability to search, filter, and tag documents efficiently is particularly useful, as it streamlines the review process and allows teams to organise responsive and privileged materials clearly. I also find the workflow tools helpful for maintaining consistency across review tasks. Overall, the platform makes handling high-volume document review more manageable and efficient.

**What do you dislike about Epiq Discover?**

At times the platform can be slower when loading documents or running more complex searches, especially when working with large datasets. Some features—such as advanced search building or filtering—can also take a bit of time to fully understand for new users.

Improved performance and clearer guidance within the platform would make the overall experience even smoother.

**What problems is Epiq Discover solving and how is that benefiting you?**

Epiq Discovery helps manage large volumes of electronic documents in an organised and structured way during review projects. It enables reviewers to quickly locate relevant materials, apply coding decisions, and maintain consistency across large datasets.

This reduces the time spent manually organising documents and improves efficiency when working under tight deadlines on document review or disclosure exercises. The ability to centralise and review data in one platform makes collaboration between reviewers more effective.

  ### 3. Efficiency Booster with Quick Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica R J. | Project Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2026

**What do you like best about Epiq Discover?**

I use Epiq Discovery for litigation and compliance matters to process and review large amounts of data. I appreciate the AI-powered document classification and technology-assisted review, which help with efficiency in my work. It produces the outcomes I want in a very quick timeframe. The initial setup was easy and quick.

**What do you dislike about Epiq Discover?**

I dislike the generic answers; sometimes the advice needs to be catered. I want the responses to be tailored.

**What problems is Epiq Discover solving and how is that benefiting you?**

I use Epiq Discovery for litigation and compliance, processing large data. It cuts down on time-consuming tasks with AI-powered document classification and technology-assisted review, improving my efficiency and delivering quick results.

  ### 4. Easy-to-Navigate UI That Speeds Up Work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2026

**What do you like best about Epiq Discover?**

The end-user interface is very easy to navigate, which helps speed up processes and ensures the workflow can be managed efficiently.

The integration is also excellent, making it easier to manage multiple aspects at once.

**What do you dislike about Epiq Discover?**

I’m not yet familiar with some of the more advanced features that Epiq Discovery offers, and I believe it would be time-consuming to fully master them.

There are also occasional short delays, which can be frustrating when I’m trying to complete time-bound tasks.

**What problems is Epiq Discover solving and how is that benefiting you?**

As we store a large amount of data on our systems, Epiq Discovery is excellent for quickly locating the essential information and documents needed for a specific task.

This helps us work much faster than older systems, which often couldn’t assist when trying to search for data within a large volume.

  ### 5. Intuitive and AI-Powered, Epiq Discovery Enhances eDiscovery

**Rating:** 4.5/5.0 stars

**Reviewed by:** Krish P. | Data Center Inventory &amp; Asset Technician I (DIAT), Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Epiq Discover?**

I find Epiq Discovery intuitive and AI-powered, which makes document review and eDiscovery faster and easier. I like the AI-powered review and search the most as it makes finding relevant documents fast and easy. It allows me to quickly identify relevant documents and key information, reducing manual review time. The initial setup was straightforward and user-friendly, requiring minimal training.

**What do you dislike about Epiq Discover?**

Reporting and customization could be improved.

**What problems is Epiq Discover solving and how is that benefiting you?**

Epiq Discovery speeds up document review and simplifies eDiscovery, reducing manual review time with AI-powered features. It helps prioritize important files, uncover patterns, and enhance legal and compliance workflows.

  ### 6. Intuitive, Smooth Interface with a Seamless Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about Epiq Discover?**

It’s very intuitive, with a consistently smooth interface and an overall seamless process. Every time I use it, I can’t help but notice how easy it is to navigate, and how the comfort level stays consistently high.

**What do you dislike about Epiq Discover?**

“Dislike” is a strong word, but if I had to point out one of its shortcomings, it would be the barrier to entry. Even though it’s intuitive, if you don’t have much knowledge of what you’re doing, that learning curve can still feel like a pretty tough hurdle to get over.

**What problems is Epiq Discover solving and how is that benefiting you?**

Epiq addresses problems that come up in the AI and SaaS space. With the rapid rise and growth of AI these days, having a solution like Epiq Discovery feels crucial in today’s landscape.

  ### 7. Epiq Discovery – Powerful, Simple, and Cloud-Ready!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about Epiq Discover?**

Epiq Discovery combines powerful features with a clean, intuitive interface. Its cloud-based setup is fast and hassle-free, with smooth integration into existing workflows. The early case assessment tools make it easy to filter and prioritise data. On top of that, Epiq’s responsive customer support is knowledgeable and quick to resolve issues. It’s robust, easy to use, and well-supported—a standout in the eDiscovery space.

**What do you dislike about Epiq Discover?**

The new interface places controls on the left side of the window, whereas I personally prefer them at the top of the screen. If this layout could be adjusted, it would make the experience even better.

**What problems is Epiq Discover solving and how is that benefiting you?**

I used Epiq Discovery for a small matter and was able to set up the case, process the data, run searches, and provide responsive documents to the team—all within a single platform. This meant I didn’t have to import, export, and then overlay data between different tools, which saved time and reduced the risk of errors. Having everything in one place made the workflow faster, simpler, and more efficient.

**Official Response from Customer Support:**

> Thank you for your generous feedback!
We’re thrilled to hear that Epiq Discovery’s intuitive interface, powerful features, and cloud-based setup are helping streamline your workflows. It’s great to know that the early case assessment tools and integrated platform are making your review process faster and more efficient.

We appreciate your note about interface layout preferences. While the current design places controls on the left to support consistency across tasks, we understand that flexibility can enhance user experience. Your input is valuable and will be shared with our product team as we continue to refine the platform.

Thanks again for recognising our support team and for being part of the Epiq Discovery community!


  ### 8. Professional Look and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lindsey S. | Paralegal Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Epiq Discover?**

It's easy to use and looks professional, even though we can run it internally. I also like how we can review and produce documents on our own.

**What do you dislike about Epiq Discover?**

I sometimes find the search functions to be a bit confusing but they get easier the more I do them.

**What problems is Epiq Discover solving and how is that benefiting you?**

We often have to review large amounts of documents, most of which are emails, and Epiq Discovery allows us to swiftly load documents and keep the review organized, regardless of how many people get into the documents.

  ### 9. The Pros and Cons of Epiq

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about Epiq Discover?**

The most helpful aspect of Epiq is the ability to quickly flag responsive documents and categorize them according to privilege. This is what I primarily use it for. I also enjoy the ability to search keywords across a data set and review the hits with ease.

**What do you dislike about Epiq Discover?**

The least helpful aspect of Epiq is how slow the system runs. Document review takes an extraordinarily long time simply because the pages are slow to load and the system as a whole seems to struggle to handle large requests.

**What problems is Epiq Discover solving and how is that benefiting you?**

Epiq helps me quickly review and code responsive documents.

**Official Response from Customer Support:**

> Thank you for sharing your experience with Epiq Discovery.

We’re pleased to hear that the platform’s keyword search and document coding features are helping you work efficiently, especially when it comes to flagging responsive documents and managing privilege categorisation. These are core capabilities designed to support fast, accurate review.

We appreciate your feedback regarding system performance. We understand how critical speed and responsiveness are during document review, and we're actively working to improve load times and optimize performance for our users. Your input helps us prioritize enhancements that matter most to our users. If you encounter any issues that affect your workflow, our support team is available and happy to assist.


  ### 10. Reliable Tool That Delivers Results

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Epiq Discover?**

Generally gets the job done re: doc review, searching, etc.

**What do you dislike about Epiq Discover?**

The search builder does not always work as expected; processing of docs take a long time; AI function needs more features

**What problems is Epiq Discover solving and how is that benefiting you?**

responding to FOIL requests; assists in discovery

  ### 11. Detailed Search Features, But Steep Learning Curve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Epiq Discover?**

I like the number of details for users to integrate into their document searches. Additionally, once your toggles are to your liking, there is a much easier use to the system.

**What do you dislike about Epiq Discover?**

Sometimes it is not user friendly unless you've been trainer by someone else on how to user it,

**What problems is Epiq Discover solving and how is that benefiting you?**

They are definitely upgrading their security.

  ### 12. Highly Effective SAR Processing Platform with Exceptional Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rashmi N. | Data Protection and Compliance Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about Epiq Discover?**

Epiq Discovery is its intuitive and efficient platform for managing Subject Access Requests (SARs) and other document review tasks. The interface is user-friendly, which makes it easy to navigate even complex requests with confidence. This ease of use has streamlined our processes and reduced the time spent on repetitive tasks.

**What do you dislike about Epiq Discover?**

Epiq Discovery could improve is in customisation options within the platform. While the tool is effective and user-friendly, it would be helpful to have more tailored settings or advanced filters to accommodate specific workflows and unique project requirements.

Additionally, reporting and analytics could be more detailed. Enhanced insights or automated reports on key metrics would provide even greater visibility into the status and efficiency of SAR processing. These features would make it easier to track performance over time and make data-driven improvements.

**What problems is Epiq Discover solving and how is that benefiting you?**

Managing SARs manually can be time-consuming and prone to errors, especially when handling large volumes of data. Epiq Discovery simplifies and streamlines the SAR process by automating much of the document collection, organisation, and review, saving us significant time and resources.

**Official Response from Customer Support:**

> Thank you for your feedback. We appreciate your suggestion for more customisation options and advanced filters within the platform. We are constantly working on enhancing our features and will take your input into consideration for future updates.

  ### 13. Easy to use platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about Epiq Discover?**

I find the navigation in Epiq easy to use

**What do you dislike about Epiq Discover?**

The help articles are lacking sufficient information - I would also appreciate the help articles being able to direct me to fixes for common issues.

**What problems is Epiq Discover solving and how is that benefiting you?**

Ease of use in reviewing large quantities of emails and its attachments - ease in conducting searches

**Official Response from Customer Support:**

> Thank you for your thoughtful review of Epiq Discovery!
We're delighted to hear that the platform’s ease of navigation and search capabilities are helping you efficiently manage large volumes of emails and attachments. Making complex review tasks simpler is a key goal for us, and it’s great to know that this is resonating with your experience.

We also appreciate your comments regarding support resources. We're continuously working to make our help content more practical and user-focused, and feedback like yours helps guide those improvements. If there are specific areas where you'd like more clarity or guidance, we’d love to hear more so we can better support your workflow.



  ### 14. EPIQ gets the job done

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Epiq Discover?**

As an attorney working in preparing Freedom of Information Law (FOIL) responses, EPIQ is an excellent tool for narrowing down my searches to produce relevant documents in a fast an efficient manner.  Their internal redaction features are customizable to my needs and I am able to easily export them to searchable PDFs  when ready.  I have been a daily user of this tool since I started working in my current position seven months ago.  Finally, the customer support base has always been available whenever I've had any issues.

**What do you dislike about Epiq Discover?**

My only complaint would be the default overlay of redacted text when doing a mass redaction of a particular word or phrase.   Other than that, no issues.

**What problems is Epiq Discover solving and how is that benefiting you?**

EPIQ allows me to filter out thousands of unwanted results from my searches within minutes.

**Official Response from Customer Support:**

> Thank you for sharing your positive experience with Epiq Discovery! We're thrilled to hear that our tool has been instrumental in streamlining your FOIL responses and providing efficient document searches. We appreciate your feedback regarding the default overlay of redacted text and will certainly take that into consideration for future improvements. If you have any further suggestions or encounter any issues, please don't hesitate to reach out to our customer support team. We're here to assist you every step of the way.  

  ### 15. Fantastic Legal Tech option for all law firms, which helps to facilitate document review.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Epiq Discover?**

Great for managing document review. The entire user interface very well thought out, such that even those that are not well integrated with tech can still operate it effectively. Further, the customer support is excellent and the support team is always on standby if you require help. What I particularly like is the ease of implementation - only one or two training sessions were required to get the team started.

**What do you dislike about Epiq Discover?**

I think while the user interface is easy to use, more can be done to make it more user friendly. One way to go about this is to have an archive of tutorial videos for users to watch to solve various common problems - instead of having to reach out to the Epiq team whenever a difficulty arises.

**What problems is Epiq Discover solving and how is that benefiting you?**

It has ensured that my team does not review the same document twice for different issues. It has also allowed my team a central platform to see comments/markups by each team member, which saves a lot of time communicating back and forth.

**Official Response from Customer Support:**

> Thank you for your detailed feedback on Epiq Discovery! We're thrilled to hear that you find our platform great for managing document review and that our customer support has been excellent. Your suggestion about having tutorial videos available for common problems is valuable, and we have definitely taken that into consideration and are glad to report there will be some existing updates coming soon!  If you have any more suggestions or feedback, please feel free to reach out. We're here to assist you every step of the way!

  ### 16. Utilized EpiqDiscovery as a data repository for multiple lawsuits.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jennifer C. | eDiscovery Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about Epiq Discover?**

Quick and easy collection capability (used to collect a select folder from Gmail); the Admin side of the database is intuitive - easy to create coding layouts, manage users, export productions.  Customer support was excellent.

**What do you dislike about Epiq Discover?**

QC review of productions are not easily accomplished -- there is no ability to filter data fields to confirm responsiveness, privilege, redaction, and confidentiality tagging for the dataset.  Indepdent searches are required and need to be rerun after each update to confirm all documents are being produced as intended.  Creating batch reviews was cumbersome and not easily managed - the feature are too simplistic and would like more reporting options and visibility.  The organization of the saved searches were overwhelming, and should be simplified.

**What problems is Epiq Discover solving and how is that benefiting you?**

Very competitive pricing which was beneficial for the datasize.  It fit hte need but you get what you pay for -- not a lot of sophistication.

  ### 17. Practical Product and Supportive Staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Epiq Discover?**

I enjoy the easiness of it all. I come to this application to accomplish a particlar goal and I find myself along with collegues that agree, that we can do more that hoped for. We use it often and the daily interaction with the software  saves  time and energy compared to other systems we have tried.

**What do you dislike about Epiq Discover?**

I truly have no gripes with the system. If ever I'm unsure about anything, the staff are easy to reach and assist to resolve whtever issues should arise.

**What problems is Epiq Discover solving and how is that benefiting you?**

Epiq saves us time! We are able to upload with efficiency, review documents and share them amongst the team  with ease!

**Official Response from Customer Support:**

> Thank you for sharing your positive experience with Epiq Discovery! We are thrilled to hear that you find the application easy to use and that it has been beneficial for you and your colleagues. Our team is dedicated to providing excellent support, and we are glad to hear that you have found them helpful whenever you needed assistance. If you have any questions or need further assistance in the future, please do not hesitate to reach out. We appreciate your feedback and are delighted that Epiq Discovery has been able to save you time and improve your workflow.

  ### 18. Its helpful with when there is a lot of files that need reviewing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tavia D. | Paralegal  Specialist , Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Epiq Discover?**

What i find the most helpful about Epiq Discovery is the serach keyword terms. That feature really help with reviwing large amounts of files.

**What do you dislike about Epiq Discover?**

What I find to be the least favorable feature about Epiq Discovery the export and combing feature.

**What problems is Epiq Discover solving and how is that benefiting you?**

It helps with searching and reviewing files.

**Official Response from Customer Support:**

> We're pleased to hear that you find our search keyword terms helpful for reviewing large amounts of files. Your feedback on the export and combining feature is valuable to us, and we are continuously striving to improve this aspect of Epiq Discovery. It's great to know that our solution is assisting you in searching and reviewing files.

  ### 19. Room for improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Paris G. | Associate Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2024

**What do you like best about Epiq Discover?**

Someone from my my firm's IT department would say that the best thing about Epiq Discovery is that is a web-based platform. For me, the best features are codding/tagging documents.

**What do you dislike about Epiq Discover?**

The search capabilities are sub-standard. I've follwed certain directions on your website and the search functions still do not work.

**What problems is Epiq Discover solving and how is that benefiting you?**

Storage and ordanization of documents.

**Official Response from Customer Support:**

> Thank you for sharing your feedback with us. We're glad to hear that you find the coding/tagging feature valuable. We apologize for the inconvenience you experienced with the search function. Our team is continuously working to enhance our platform, and we will investigate the issue further to ensure it is resolved promptly. We appreciate your patience and understanding as we strive to improve your experience with Epiq Discovery.

  ### 20. Epiq Discovery has been an excellent resource for me and my team; very user friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2024

**What do you like best about Epiq Discover?**

I like the end to end user functionality.  I do not have to wait for a team to collect or process anything.  I'm on my own timeline.  Epiq's support is outstanding so they are there if I need them!

**What do you dislike about Epiq Discover?**

The FAQs are helpful but I think a simple job aide would be beneficial.  Some of the things I had to learn with trial and error which is not always practical when you're working under a deadline.

**What problems is Epiq Discover solving and how is that benefiting you?**

Our prior platform had a fraction of the features ED provides.  I can provide access to outside counsel to review data which is essentail in Litigation.  The search capabilities and production features are immensely helpful.  I can run productions either to external counsel, regulators, or for an internal investigation.  The options provide me solutions I did not have before.

**Official Response from Customer Support:**

> Thank you for your positive feedback! We're glad to hear that you find Epiq Discovery to be user-friendly and that our support has been outstanding. We understand your suggestion for a simple job aide and will take that into consideration for future improvements. It's great to hear that our platform is providing solutions that you didn't have access to before, especially in terms of search capabilities and production features for litigation and internal investigations.

  ### 21. Easy to identify and tag documents.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Cherrie M. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Epiq Discover?**

Easy to gather and tag documents with a single cleick.

**What do you dislike about Epiq Discover?**

Can be expensive over time, not sure of the storage limitations or fees.

**What problems is Epiq Discover solving and how is that benefiting you?**

Easy to tag documents for review and privilege.

**Official Response from Customer Support:**

> Thank you for sharing your feedback on Epiq Discovery! We're thrilled to hear that you find it easy to identify and tag documents. We understand your concerns about potential costs and storage limitations. We'd be happy to provide you with more information on pricing and storage options. Additionally, we're here to assist with any questions you may have about maximizing the benefits of Epiq Discovery for your document review and privilege tagging needs. Please feel free to reach out to us for further assistance. Thank you for choosing Epiq Discovery!

  ### 22. Excellent time saving tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Epiq Discover?**

The ability to quickly organise emails and documents by various metadata, and the customer support that has been provided. Manually sorting documents take an inordinate amount of time otherwise.

**What do you dislike about Epiq Discover?**

Some features could be added, but this is being mitigated by the constant changes that Epiq is making to the solution

**What problems is Epiq Discover solving and how is that benefiting you?**

time wasted on sorting and producing documents for use in Court

**Official Response from Customer Support:**

> We're delighted to hear that Epiq Discovery is helping you save time and streamline document organization. We value your feedback on the features, and we're dedicated to making ongoing enhancements to provide you with an even better solution.

  ### 23. Suits our ediscovery needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cynthia R. | Litigation Paralegal, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Epiq Discover?**

I really like the user friendly interface and the tech support.

**What do you dislike about Epiq Discover?**

I wish there were training videos/modules so it would be quicker to learn new tasks and strategies.

**What problems is Epiq Discover solving and how is that benefiting you?**

We are a very document intensive firm. Epiq helps us keep things organized as we prepare for litigation.

**Official Response from Customer Support:**

> We're pleased to hear that Epiq Discovery is helping your document-intensive firm stay organized as you prepare for litigation. We appreciate your feedback on the need for training videos/modules and are working on providing resources to assist with learning new tasks and strategies. 

  ### 24. Generally good but the software can feel clunky at times.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Epiq Discover?**

The UI is clean and manageable for the most part. I like the pop out function too.

**What do you dislike about Epiq Discover?**

The scrolling and moving from pages of documents is clunky.

**What problems is Epiq Discover solving and how is that benefiting you?**

Epiq solves searching through many documents and redactions are made easier. This helps me work through discovery quicker.

**Official Response from Customer Support:**

> We appreciate your feedback on the clean UI and pop out function. We are constantly working to improve the user experience, and your input on the scrolling and document navigation is valuable for our development team.

  ### 25. Best Ediscovery tool I have used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Epiq Discover?**

The ease of use of Epiq Discovery is what I like best

**What do you dislike about Epiq Discover?**

The navigation of the menus can be a bit confusing.

**What problems is Epiq Discover solving and how is that benefiting you?**

It makes the import process for EDiscovery so easy!

**Official Response from Customer Support:**

> Thank you for sharing your positive experience with Epiq Discovery! We're thrilled to hear that you find it easy to use for eDiscovery imports. We appreciate your feedback about the menu navigation. You will be glad to know we have some exciting updates coming very soon! If you have any specific suggestions or further feedback, please feel free to reach out to us. We're here to help and ensure your experience with Epiq Discovery continues to meet your needs.

  ### 26. Responsive support staff; less user-friendly product

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Epiq Discover?**

The responsiveness of the support staff.  No matter what time of day, I routinely get prompt responses to support questions.

**What do you dislike about Epiq Discover?**

The software is much less user-friendly than Relativity.  Some of the functionality needs to be thought through and revamped to make it more intuitive to the user.  Some functionality is buried within several clicks when it should be easier to find.

**What problems is Epiq Discover solving and how is that benefiting you?**

Document production; review of third-party production.

**Official Response from Customer Support:**

> Thank you for sharing your feedback with us. We're thrilled to hear that you appreciate our responsive support staff. We understand the importance of user-friendly software and are continuously working to enhance the usability of Epiq Discovery. Your insights on improving functionality are valuable to us, and we will take them into consideration for future updates. If you have any specific suggestions or further feedback, please feel free to reach out to us. We are here to assist you with any questions or concerns you may have. Thank you for choosing Epiq Discovery for your document production and review needs.

  ### 27. Epiq has been a good basic platform for those of us who are not that tech savvy.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Epiq Discover?**

Easy to use.  Helpful and nice staff who are there when you need them.

**What do you dislike about Epiq Discover?**

We are billed for absolutely everything causing issues with the client.  I do not understand why we were billed for downloading  documents when we are charged for storing them.

It would be good if you could more easily expand a documnet to be larger and cuould print from Epiq directly.

**What problems is Epiq Discover solving and how is that benefiting you?**

No business problems.  I use it for ediscovery in litigation.

  ### 28. E-Discovery for Dummies!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Epiq Discover?**

The user interface, customer support, and pricing models

**What do you dislike about Epiq Discover?**

The desktop client app could use updating.

**What problems is Epiq Discover solving and how is that benefiting you?**

De-duplication of documents and effort in orgnanizing, reviewing, and producing them, and more robust searching.

  ### 29. Easy to naviagte.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Epiq Discover?**

Many features are intuitive in terms of adding tags.

**What do you dislike about Epiq Discover?**

The search function could be improved as it seems the function to build a search is clunky and doesn't include an easy way to include key words.

**What problems is Epiq Discover solving and how is that benefiting you?**

Seaches to have a more efficient review of relevant documents.

  ### 30. In-house Disclosure System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Baljit  S. | Ediscovery Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about Epiq Discover?**

* Being able to view the documents on a dual screen is very helpful
* Exporting documents does not take too long
* User friendly and easy to navigate

**What do you dislike about Epiq Discover?**

Some documents seemed to vanish and was replaced with a notice saying that the document wasn't avilable in the native format, and came back once it was reloaded

**What problems is Epiq Discover solving and how is that benefiting you?**

Searches, filter documents and extract the required documents by tagging

  ### 31. Perfect solution for a Subject Access Request

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rashmi N. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2023

**What do you like best about Epiq Discover?**

It is user friendly and helps running searches easily. Appreciate the way documents are organised and fodoered how we want to. Ease of access to the saved searches!

**What do you dislike about Epiq Discover?**

It gets slow at times. The production that is created is stactic. It will be better if the production that is run is dynamics. It will help in not repeating the production process.

**What problems is Epiq Discover solving and how is that benefiting you?**

Organising the documents from a pst, duplicates being removed and helped us get more organised and productive with the document review process we have internally.

**Official Response from Customer Support:**

> Thank you for the feedback. We are currently in the process of having internal discussions to explore ways in which we can further enhance our production features and make it more robust yet user-friendly for our users when producing documents.

  ### 32. User friendly platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Epiq Discover?**

I value the response of customer service and also how easy the platform is to navigate. Tagging is straight farward and any one can learn to upload files.

**What do you dislike about Epiq Discover?**

redaction is very difficult especially because the tool needs to be clicked on several times.

**What problems is Epiq Discover solving and how is that benefiting you?**

help make document review faster and more manageable, help tracking progress of docs done before and summary of reports

**Official Response from Customer Support:**

> Thank you for your feedback. By double-clicking the redaction icon you do not need to click the tool several times to apply redactions. Please note adding further enhancements to our redaction feature is on our roadmap.

  ### 33. Great product with lots of features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aubrie K. | Litigation Paralegal, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about Epiq Discover?**

I deal mostly with review of PST files of email accounts. I like the ability to sort by custodian, search by terms and create folders of my searches. We used to use eDiscovery Point and Epiq allows us to perform the same tasks.

**What do you dislike about Epiq Discover?**

There are a number of steps to go from initial promotion of PST files to an actual production. It would help to have an overview tutorial that walks people through those steps in order generally.

**Recommendations to others considering Epiq Discover:**

If you previously used eDiscovery Point, Epiq is a great alternative. It can do the same tasks.

**What problems is Epiq Discover solving and how is that benefiting you?**

We are able to process thousands of email messages quickly and make decisions on relevance, privilege and issues we need to address with our clients. This process is much faster than reviewing messages in Outlook.

**Official Response from Customer Support:**

> Thank you for your feedback Aubrie.  You can access our "Epiq Discovery Help" portal. From there, click  Collect > Collect local and network files. You will find a short tutorial on how to deal with the initial promotion of PST files to production. Alternatively, you can reach out to our customer support team via customersuccess@epiqglobal.com for any support questions.

  ### 34. Saves time and effort

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about Epiq Discover?**

This product has saved us time in reviewing and producing pdf responsive packages of email disclosures. We use the filter, review, and production tools. It is nice how the tool can combine multiple emails into a mutlipage pdf.

**What do you dislike about Epiq Discover?**

There are a lot of options and it does take some "hand-on" use to get used to the functionality and different tools. But once you do a couple disclosures it seems to become more intuitive. I do not like that you cannot reuse data collections across multiple projects, which would reduce the number of uploads and EPIQ discovery storage costs, which the more storage, the more cost.

**What problems is Epiq Discover solving and how is that benefiting you?**

Email production is becoming more frequent.  Before Epiq our organization had to review multiple pst files, each individually.  With Epiq discovery, you can collect multiple pst files and review them cumulatively and flag and produce the responsive, convert to pdf/text files, bate stamp and produce a package rather easily.

**Official Response from Customer Support:**

> Thank you for your feedback,  regarding the " cannot reuse data collections across multiple projects", this is one of the common requests from our users, and our development team are looking into adding this to our roadmap.

  ### 35. Fast, helpful, reliable, PM's and workspace

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christy V. | Advanced Client Data Solutions Team, Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about Epiq Discover?**

Not having to go through all the steps to upload a small amount of data to a full-blown platform just to run a production id priceless

**What do you dislike about Epiq Discover?**

It was a little clunky to learn at first with the various steps to finally see the data in the review portion of the tool after processing. It would be helpful to see a folder option to add the new data processed into an existing project instead of just adding them directly to the Review space.

**What problems is Epiq Discover solving and how is that benefiting you?**

I'm able to turn around a small PST quickly or loose documents received into production with very little time and effort. It's beneficial to the client and to the case teams

**Official Response from Customer Support:**

> Thank you for the feedback Christy. All documents processed do currently go directly into the review. You can find them under "inspect" allowing you to run your files. ECA identifies docs relevant to your case and subsequently promotes your document to review. You can reach out to our customer support team via customersuccess@epiqglobal.com for any other support questions. We would be more than happy to guide and support you on how to best utilize Epiq Discovery.

  ### 36. Simplified experience without the granular control.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mark R. | Litigation Technical Support Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about Epiq Discover?**

Simplified process is easy to understand and follow.

**What do you dislike about Epiq Discover?**

Sometimes simple isn't always best and the lack of options can sometimes be a hindrance/inconvenience.

**Recommendations to others considering Epiq Discover:**

This product is great if you want something to quickly process your data and create load files or exports.  If you prefer more control or the ability to apply custom scripts or anything else, this may not provide you with that control (unless there's an update to the application that allows for this down the road).

**What problems is Epiq Discover solving and how is that benefiting you?**

The extraction of metadata and packaging in to a load file is beneficial.  It has just enough features to help load into a review platform easily.

**Official Response from Customer Support:**

> Hi Mark, thank you for your feedback. This product is excellent if you want something to quickly process your data and create load files or exports. If you prefer more control or the ability to apply custom scripts or anything else, this may not provide you with that control (unless there's an update to the application that allows for this down the road).

  ### 37. Epiq (DMX / Documatrix)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Navin J. | Senior - Team Leader, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about Epiq Discover?**

I have used many document review and hosting services but DMX is the best, stunningly fast, and easy collaboration to import into MS Excel, just copy-paste the data, unlike others where we need to download a data dump.

**What do you dislike about Epiq Discover?**

There is almost nothing to dislike about DMX except the fact that it sometimes crashes due to heavy data files and sometimes the different document types are not recognized by the platform (eg .pst). Can be improved by advances in technology

**Recommendations to others considering Epiq Discover:**

If you want to save time and keep your reviewers and productive - use epiq. It is fast and sleek, and document transition time is also very less.

**What problems is Epiq Discover solving and how is that benefiting you?**

Document review - responsiveness tagging

Advanced Litigation services - Chronology , help in creating case notebooks etc. 

Bucketing of documents for privilege, easy creation of folders, and drag and drop facilities help to save time and effort.

**Official Response from Customer Support:**

> Thanks for the feedback – Epiq Discovery is the new version of DMX. We have improved the stability of the platform. You are more than welcome to try the new version contact us at customersuccess@epiqglobal.com

  ### 38. It has taken a little bit of time to work through the system, but it is getting easier each day.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about Epiq Discover?**

User interface, reminds me of an iphone.

**What do you dislike about Epiq Discover?**

Too many clicks. It might make sense to allow more tags when in the "normal view." Currently, it is only 4 flags, perhaps increase to 8.

**What problems is Epiq Discover solving and how is that benefiting you?**

We are performing document review at an affordable price, and this is important to my clients.

**Official Response from Customer Support:**

> Our tag menu supports essentially an unlimited number of tags, however, the quick tag option currently only supports 4 flags and we are looking into increasing this.

  ### 39. Great experience with Epiq Discovery

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mandy C. | Legal Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about Epiq Discover?**

The platform was really easy to learn and use.  I was able to identify key documents for my investigation very quickly.

**What do you dislike about Epiq Discover?**

I find the upload/download speed is slower but I was able to get my work done.

**Recommendations to others considering Epiq Discover:**

Perfect for quick and easy discovery needs

**What problems is Epiq Discover solving and how is that benefiting you?**

Quick processing and filtering to find relevant documents for my investigation.

  ### 40. Convenient and user-friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vann E. | Litigation Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about Epiq Discover?**

It is very intuitive and user-friendly. It gets the job done.

**What do you dislike about Epiq Discover?**

I don't like that I have to use the desktop client.

**Recommendations to others considering Epiq Discover:**

It's easy to use and a great resource in our e-discovery porfolio

**What problems is Epiq Discover solving and how is that benefiting you?**

Epiq Discovery fills a large need in our ediscovery practice. We can manage our own matters quickly and efficiently.

**Official Response from Customer Support:**

> Hi Vann, thank you for the feedback - our browser tech does not support the large transfer of data - at this time desktop client is still required for large import/export of data. If you have any questions, please contact us at customersuccess@epiqglobal.com

  ### 41. New Epiq User Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suzanne T. | Paralegal Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2022

**What do you like best about Epiq Discover?**

Ease of use, end-to-end self-service, attentive customer service, and onboarding.

**What do you dislike about Epiq Discover?**

Page to page review is a bit clunky and slow. The last image on a page to the first image on the next page is a pain.

**What problems is Epiq Discover solving and how is that benefiting you?**

Document management and production. The lower cost of the program has been the biggest benefit.

**Official Response from Customer Support:**

> In the next release, we are adding the function for users to navigate from page to page as well as adding the ability for users to select a specific page to go to.
  

  ### 42. User friendly processing and culling tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about Epiq Discover?**

It's quite simple to use but it has good functionality. I also like the interface visually - it's light and uncluttered, unlike e.g. Nuix interface.

**What do you dislike about Epiq Discover?**

The fact that we cannot have certain fields in Info window, e.g. Begin Bates, Folder (ED Folder, that is).  

I think that I still have not learnt about all the features available so I cannot complain much. I think that adding autoload to Relativity feature would be fantastic and will streamline the process.

**What problems is Epiq Discover solving and how is that benefiting you?**

Culling documents before finalizing sets to export to Relativity.

  ### 43. Epiq Review: Affidavit of Documents

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about Epiq Discover?**

Customizable tags and clean interface. I found the document tags extremely helpful, and the staff are always quick and responsive to questions.

**What do you dislike about Epiq Discover?**

Document dates can be disrupted, no built in feature to edit dates as needed.

**Recommendations to others considering Epiq Discover:**

Great product, excellent and helpful staff.

**What problems is Epiq Discover solving and how is that benefiting you?**

We have a large litigation file with a complex affidavit of documents. This software allowed us to input all documents, review and tag for issues and privilege over a period of time. Very well organized.

**Official Response from Customer Support:**

> Thank you for your feedback.  You can access our "Epiq Discovery Help" portal, from there click Review > Administer reviews > Create or modify metadata in Review.  There you can view a guide on how to edit dates as needed. You can reach out to our customer support team via customersuccess@epiqglobal.com for any other support questions.

  ### 44. SageForth Production 001

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2022

**What do you like best about Epiq Discover?**

different options to view and tag the documents

**What do you dislike about Epiq Discover?**

importing the data seems fairly complicated

**What problems is Epiq Discover solving and how is that benefiting you?**

documents of 5000+ pages efficient way to review and tag relevant documents for different purposes.

**Official Response from Customer Support:**

> Thank you for your feedback, "importing the data seems fairly complicated" the process should be straightforward - if you have encountered issues, please feel to reach out to your client success support manager at customersuccess@epiqglobal.com, and we would be more than happy to guide and assist you.

  ### 45. Epiq Discovery

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2022

**What do you like best about Epiq Discover?**

It's a user-friendly eDiscovery platform that allows users of all knowledge levels to achieve their end goals quickly.

**What do you dislike about Epiq Discover?**

Compared with the web version, the desktop client is more challenging to learn and use.

**What problems is Epiq Discover solving and how is that benefiting you?**

Benefits include quickly moving from raw data to production with single-click functionality.

**Official Response from Customer Support:**

> Thank you for the feedback - we do have a plan to redesign the interface to make it easy to learn and use. 

  ### 46. manager of litigation technology

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about Epiq Discover?**

Easy, streamlined process that's easy to teach and follow

**What do you dislike about Epiq Discover?**

Not as much control for us to manipulate and customize

**What problems is Epiq Discover solving and how is that benefiting you?**

In-house processing that we can do 24/7 without having to rely on a vendor

**Official Response from Customer Support:**

> Thank you for your feedback, you can reach out to our client support team at customersuccess@epiqglobal.com with a specific request, and they will be happy to help and guide you on the best ways to utilize Epiq Discovery for your needs.

  ### 47. Professional interface and nice solution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about Epiq Discover?**

Clear structure and enriching solutions for a lot of industries, highly recommend.

**What do you dislike about Epiq Discover?**

Too many words for every item; maybe using the diagram will be more clear.

**What problems is Epiq Discover solving and how is that benefiting you?**

Still under verification.


## Epiq Discover Discussions
  - [How can prevent the crashes which occur sometimes when heavy files are loaded or complex searches are run?](https://www.g2.com/discussions/how-can-prevent-the-crashes-which-occur-sometimes-when-heavy-files-are-loaded-or-complex-searches-are-run) - 1 comment, 2 upvotes

- [View Epiq Discover pricing details and edition comparison](https://www.g2.com/products/epiq-discover/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+17%3A47%3A24+-0500&secure%5Bsession_id%5D=f0b5bafa-765f-42bf-ae0f-ebd384c54064&secure%5Btoken%5D=2eac5020e9b9277f412143b338978914359add7a4e7abc8e955f69e6397f1d5d&format=llm_user)
## Epiq Discover Integrations
  - [Epiq Narrate](https://www.g2.com/products/epiq-narrate/reviews)
  - [Relativity](https://www.g2.com/products/relativity/reviews)

## Epiq Discover Features
**Case Management**
- Intake
- Assignment
- Escalation

**Document Collection**
- Document Collection
- Document Processing

**Analytics**
- Monitoring
- Metrics
- Compliance

**Document Review**
- Document Review
- Project Analytics
- Project Templates
- Automated Review
- User Reporting
- Permissioned Access
- Production

**Agentic AI - Investigation Management**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - eDiscovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Epiq Discover Alternatives
  - [Relativity](https://www.g2.com/products/relativity/reviews) - 4.6/5.0 (624 reviews)
  - [Logikcull](https://www.g2.com/products/logikcull/reviews) - 4.7/5.0 (514 reviews)
  - [Everlaw](https://www.g2.com/products/everlaw/reviews) - 4.7/5.0 (707 reviews)

