Relativity Reviews & Product Details

Relativity enables us to collaborate efficiently with legal teams and is highly suitable for conducting various corporate risk or compliance investigations. In addition, it greatly enhances our ability to organize data and makes data management more convenient. We can complete data review work more efficiently, and the use of effective keywords allows lawyers, compliance experts, and others to quickly locate facts, clues, or evidence related to the case, saving time, effort, and being very efficient! I particularly value the reporting function of Relativity, which greatly meets the various data usage needs of our users. In addition, various tags can be created during the data review process to record users' work results, and these data can be extracted and exported anytime and anywhere when needed, which is very efficient and practical for lawyers, expert witnesses, etc! Overall, Relativity is a very systematic, comprehensive, and efficient electronic data review platform, data organization platform, and data discovery platform. Review collected by and hosted on G2.com.

Due to its powerful functionality, the deployment environment is relatively complex, involving comprehensive skills and knowledge in hardware, software, systems, networks, and security. The deployment process is relatively long, and the problems encountered during the deployment process are basically solved by searching for documents in the community on their own! Another issue is that there is no local language support team on the mainland, so when encountering problems, we need support from foreign teams. Staying up late and not being efficient enough! Review collected by and hosted on G2.com.

Relativity has an incredible support team and amazing resources for continued training and learning that makes the product easy to use. Relativity partners with amazing vendors as well who are highly competent in eDiscovery. They are very receptive to my feedback. I am in Relativity approximately 60 percent of my working day. There are numerous features, including the latest one that I am excited to implement: Data Breach Response. It is very easy to use and there are fine integration points with other programs/APIs. Review collected by and hosted on G2.com.

My only complaint is how poorly the exams for the certifications are handled. It is a third-party called ProProctor/Prometric. They are absolutely horrible, and that should in NO WAY reflect negatively on Relativity, but they might get lumped in by association. They really need a better system. I Review collected by and hosted on G2.com.

I appreciate Relativity's customization capabilities, including through SQL scripts and configurable security features. As a system administrator, these functionalities enable me to tailor the platform to fit individual use cases effectively, ensuring that each client receives a unique and personalized experience that aligns with their specific business or review requirements. The ability to provide such a bespoke service stands out as a significant advantage and makes managing complex tasks more efficient. Review collected by and hosted on G2.com.

I sometimes find there are too many options on the screen in Relativity, such as multiple panels like searching conditions, saved searches, document previews, and document lists. This can be overwhelming or get in the way, especially for newer, less experienced users. It would be beneficial to have personal settings that allow system administrators to configure and hide some of these options. Review collected by and hosted on G2.com.

I have been using Relativity for 2.5 years, and one of the things I really appreciate is how user-friendly it is. Its intuitive design makes onboarding new users a breeze, and I find the aesthetic interface to be quite appealing. The platform's intuitiveness means that it makes immediate sense, which is essential in a fast-paced environment like a law firm. The customization capabilities of Relativity stand out significantly, allowing us to tailor the software to fit each unique case or matter, which is incredibly beneficial given that no two cases are the same. Its ability to handle large-scale document reviews efficiently and highlight important aspects of a dataset is vital for our operations. These features not only streamline our processes but also enhance our overall productivity, making Relativity an invaluable tool in our workflow. Review collected by and hosted on G2.com.

I dislike that you can't see how many of the document IDs that you have searched for are in the workspace and those that weren't found. When searching for a set of IDs, you should receive a popup giving you a breakdown of those found and those not found in the workspace. Review collected by and hosted on G2.com.

I have been using Relativity since 2012 for a wide range of cases, including antitrust litigation, foreign corrupt practices, e-discovery, FOIA, privacy, and government investigations. I find Relativity to be the most efficient and accurate e-discovery platform I have used. Despite having experience with multiple e-discovery platforms throughout my career, Relativity stands out as the most comprehensive. The platform is somewhat intuitive from initial sign-on to creating review batches, managing productions, applying redactions, and using links to produce documents. The ability to expedite the collection, review, and production process is invaluable, especially in reducing the cost and overhead of using e-discovery tools. Furthermore, the continuous updates of Relativity keep the solution in line with the fast-moving generative AI developments. I am also impressed by the thought leadership within the Relativity team, individuals like David Oregon and Jonathan Hill help foster a sense of trust in AI, making the solution more reliable compared to others that sometimes come off as dubious. Relativity’s strong community and reliable support from experts, engineers, and coders add significant value to my experience. Review collected by and hosted on G2.com.

I think one of the biggest challenges right now with Relativity is its pricing model. For state and local organizations, as well as other law firms that are not in the top 100, it remains somewhat expensive and unapproachable. This makes it difficult for smaller entities to access its benefits, which I believe is a hurdle. However, once this cost barrier is overcome, there is substantial opportunity given how easy, efficient, and feature-rich Relativity is. Review collected by and hosted on G2.com.

I have been using Relativity for about ten years for investigations and disclosure exercises, and I am delighted with how its performance has significantly improved over time. Initially, it was quite slow, but now it retrieves potentially relevant documents quicker than ever before, which is incredibly beneficial for my workflow. My recent experience setting up Relativity has been very smooth, which was a welcome change. The presence of good customer success managers, who are informative and helpful, adds tremendous value. Additionally, the introduction of features like Air for review is a game-changer; it helps to save weeks of time that we would have spent manually reviewing documents. I rate the platform a solid 10 out of 10 for all these benefits, making it a must-recommend product. Review collected by and hosted on G2.com.

I would like to see faster improvements based on user feedback. Although Relativity does eventually update the tool to include requested features, the process takes several weeks. Faster implementation of small feature requests, such as those related to Relativity contracts, would significantly enhance the user experience. Review collected by and hosted on G2.com.

I really value the features of Relativity that allow me to tag and sort different documents, which significantly aid in understanding the importance, origin, and destination of these documents. This functionality helps me mentally grasp the case flow and discern what actually occurred, enhancing my comprehension of the cases I work on. Moreover, the capabilities for mapping and searching documents to identify correlations and determine who was working on similar tasks concurrently prove to be quite useful in my work. Additionally, I have grown comfortable with Relativity, especially appreciating the different training sessions that are available, which make it very user-friendly. This comfort level and user-friendliness are major reasons why I would choose Relativity again over other software. My growing familiarity with Relativity and its encompassing features make it a preferred choice for my needs. Review collected by and hosted on G2.com.

I find the setup process for Relativity to be a bit clunky and boxy, experiencing lag and spinning, which disrupted workflow and required downtime, like taking breaks to play ping pong. The interface can be a bit chunky, necessitating the use of additional tools like Chech GPT to synthesize information effectively. Furthermore, the presence of three different search bars in the workspace appears unnecessary and confusing, complicating the task of searching through documents and data. There is also lingering clunkiness in the system that I think still needs to be addressed. Review collected by and hosted on G2.com.

I really like the fact that we don't need to worry about infrastructure and all the headaches and costs that go along with that. I also like that there are updates almost weekly and testing new features is fun. Review collected by and hosted on G2.com.

Because we aren't true system administrators, we can't control the environment. Sometimes it takes awhile for jobs to be picked up and there isn't much you can do besides wait. While Support does respond within SLAs, they often need to escalate internally before a true solution is found. Review collected by and hosted on G2.com.

I find Relativity incredibly intuitive, making it much easier to set up and use compared to other platforms I've seen. The ease of use is complemented by its advanced technology which continuously impresses me. I'm particularly fond of the structured analytics, advanced analytics, and generative AI features that Relativity offers. These capabilities are highly valuable as they help in efficiently handling and streamlining large eDiscovery datasets, allowing us to review them faster. After using it for thirteen years, I still appreciate its ability to solve complex problems in document reviewing, making my workflow significantly more effective. Relativity's value is further evident in its provision of a comprehensive suite of features that enhance its utility for end-to-end eDiscovery tasks. Review collected by and hosted on G2.com.

I don't like the price of Relativity. Review collected by and hosted on G2.com.

I appreciate the evolution of Relativity over the years, noting it has become much more user-friendly for both end users and administrators, which is a significant improvement from when I first started using it fifteen years ago. I find it exciting to work with the new applications and products that Relativity constantly releases, especially when incorporating AI to creatively solve business problems for clients. It's reassuring to see that Relativity listens to its users and continually incorporates feedback into its roadmap, leading to an ever-evolving process that constantly improves. I find the Review Center to be an excellent addition, highlighting it as one of the best developments for Relativity in recent years. I also value some of the updates to the AIR products, particularly AIR for review, and I think the prompt help feature is amazing. Overall, I believe Relativity is the best product on the market for reviewing platforms, using it every day and absolutely loving it. It stands out as the default response when people inquire about review platforms. The seamless integration of proprietary software and third-party add-ons is another aspect I value, despite not using anything outside the norm. In terms of functionality, Relativity's ability to consistently improve and adapt by launching more products and applications to enhance workflows and processes is something I genuinely appreciate. Review collected by and hosted on G2.com.

I find the overall price of Relativity to be a significant drawback. While the features and toolset are impressive, it becomes a constant struggle to justify the high cost, especially for cases that do not warrant such an expensive product. Clients often express a willingness to pay less for a version that lacks some of the advanced features, which many of them do not need. Review collected by and hosted on G2.com.