Introducing G2.ai, the future of software buying.Try now

Relativity Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Relativity Media

Relativity Demo - Data Analytics Targeted to Different Users
Data Analytics Targeted to Different Users
Relativity Demo - Push-Button Collection Built In
Push-Button Collection Built In
Relativity Demo - Review and Code Documents
Review and Code Documents
Relativity Demo - Search by Document Concept
Search by Document Concept
Relativity Demo - Search by Key Communicators or File Attributes
Search by Key Communicators or File Attributes
Relativity Demo - Search Easily by Terms, People, and Dates
Search Easily by Terms, People, and Dates
Play Relativity Video
Play Relativity Video
Play Relativity Video
Play Relativity Video
Play Relativity Video
Product Avatar Image

Have you used Relativity before?

Answer a few questions to help the Relativity community

Relativity Reviews (578)

View 1 Video Reviews
Reviews

Relativity Reviews (578)

View 1 Video Reviews
4.6
578 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
MW
eDiscovery Specialist
Enterprise (> 1000 emp.)
"Relativity is a comprehensive tool that offers a large amount of options to deal with data review."
What do you like best about Relativity?

Relativity is very customizable. It can work for a large variety of collections and reviews. It's fantastic to have all of the data in one place. I think that competitors sometimes focus on one aspect of the eDiscovery process and end up losing ground on other parts of the process. Relativity seems to be moving toward being a one-stop shop for most parts of eDiscovery. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Relativity is a beast of a program. It can sometimes seem very overwhelming because it is so large and has so many uses/options. I think some things are becoming more user-friendly. I'd like to see more options become available in automatic workflows. Review collected by and hosted on G2.com.

TW
Senior Manager
Enterprise (> 1000 emp.)
"The best Data Management & e-Discovery Platform"
What do you like best about Relativity?

Relativity enables us to collaborate efficiently with legal teams and is highly suitable for conducting various corporate risk or compliance investigations. In addition, it greatly enhances our ability to organize data and makes data management more convenient. We can complete data review work more efficiently, and the use of effective keywords allows lawyers, compliance experts, and others to quickly locate facts, clues, or evidence related to the case, saving time, effort, and being very efficient! I particularly value the reporting function of Relativity, which greatly meets the various data usage needs of our users. In addition, various tags can be created during the data review process to record users' work results, and these data can be extracted and exported anytime and anywhere when needed, which is very efficient and practical for lawyers, expert witnesses, etc! Overall, Relativity is a very systematic, comprehensive, and efficient electronic data review platform, data organization platform, and data discovery platform. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Due to its powerful functionality, the deployment environment is relatively complex, involving comprehensive skills and knowledge in hardware, software, systems, networks, and security. The deployment process is relatively long, and the problems encountered during the deployment process are basically solved by searching for documents in the community on their own! Another issue is that there is no local language support team on the mainland, so when encountering problems, we need support from foreign teams. Staying up late and not being efficient enough! Review collected by and hosted on G2.com.

JI
eDiscovery Specialist
Mid-Market (51-1000 emp.)
"Outstanding Support and Training, But Certification Exams Need Improvement"
What do you like best about Relativity?

Relativity has an incredible support team and amazing resources for continued training and learning that makes the product easy to use. Relativity partners with amazing vendors as well who are highly competent in eDiscovery. They are very receptive to my feedback. I am in Relativity approximately 60 percent of my working day. There are numerous features, including the latest one that I am excited to implement: Data Breach Response. It is very easy to use and there are fine integration points with other programs/APIs. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

My only complaint is how poorly the exams for the certifications are handled. It is a third-party called ProProctor/Prometric. They are absolutely horrible, and that should in NO WAY reflect negatively on Relativity, but they might get lumped in by association. They really need a better system. I Review collected by and hosted on G2.com.

MG
"Revolutionized Our Document Analysis with Customizable Analytics"
What do you like best about Relativity?

I appreciate using Relativity for analyzing and reviewing documents. It helps reduce review time and makes organizing production easier. I like the ability to use analytics as they are, but mostly to experiment and improve them for the cases I'm working on. The feature to create our own Structure Analytics to fit specific purposes is really beneficial. It's great to have the flexibility to create different analytics to review or compare a subset of documents, which makes it easier for me to send a search or prepare a review queue focused only on what needs to be reviewed. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Nothing specific! I think it's a great tool. Comparing to other that used this one is the perfec. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Enterprise (> 1000 emp.)
"Powerful eDiscovery with Room for Improvement"
What do you like best about Relativity?

I like the powerful, granular level of filtering metadata and review coding in Relativity, which really enhances my eDiscovery support tasks. The saved searches feature is useful to me as it allows sharing search results and reporting efficiently. I also appreciate the user interface of Relativity; it's intuitive and supports my workflow. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Some functions have design flaws. Using a workspace as a template doesn't allow a template folder structure to be set and carried over to newly created workspaces. The Import/Export tool doesn't show the load file that was used in the history of completed import jobs. Neither the location nor the file name is shown, which is needed for troubleshooting. Review collected by and hosted on G2.com.

"Customizable Yet Overwhelming Interface"
What do you like best about Relativity?

I appreciate Relativity's customization capabilities, including through SQL scripts and configurable security features. As a system administrator, these functionalities enable me to tailor the platform to fit individual use cases effectively, ensuring that each client receives a unique and personalized experience that aligns with their specific business or review requirements. The ability to provide such a bespoke service stands out as a significant advantage and makes managing complex tasks more efficient. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I sometimes find there are too many options on the screen in Relativity, such as multiple panels like searching conditions, saved searches, document previews, and document lists. This can be overwhelming or get in the way, especially for newer, less experienced users. It would be beneficial to have personal settings that allow system administrators to configure and hide some of these options. Review collected by and hosted on G2.com.

"User-Friendly with Powerful Customization"
What do you like best about Relativity?

I have been using Relativity for 2.5 years, and one of the things I really appreciate is how user-friendly it is. Its intuitive design makes onboarding new users a breeze, and I find the aesthetic interface to be quite appealing. The platform's intuitiveness means that it makes immediate sense, which is essential in a fast-paced environment like a law firm. The customization capabilities of Relativity stand out significantly, allowing us to tailor the software to fit each unique case or matter, which is incredibly beneficial given that no two cases are the same. Its ability to handle large-scale document reviews efficiently and highlight important aspects of a dataset is vital for our operations. These features not only streamline our processes but also enhance our overall productivity, making Relativity an invaluable tool in our workflow. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I dislike that you can't see how many of the document IDs that you have searched for are in the workspace and those that weren't found. When searching for a set of IDs, you should receive a popup giving you a breakdown of those found and those not found in the workspace. Review collected by and hosted on G2.com.

"Efficient, Comprehensive Solution with Trust and Thought Leadership"
What do you like best about Relativity?

I have been using Relativity since 2012 for a wide range of cases, including antitrust litigation, foreign corrupt practices, e-discovery, FOIA, privacy, and government investigations. I find Relativity to be the most efficient and accurate e-discovery platform I have used. Despite having experience with multiple e-discovery platforms throughout my career, Relativity stands out as the most comprehensive. The platform is somewhat intuitive from initial sign-on to creating review batches, managing productions, applying redactions, and using links to produce documents. The ability to expedite the collection, review, and production process is invaluable, especially in reducing the cost and overhead of using e-discovery tools. Furthermore, the continuous updates of Relativity keep the solution in line with the fast-moving generative AI developments. I am also impressed by the thought leadership within the Relativity team, individuals like David Oregon and Jonathan Hill help foster a sense of trust in AI, making the solution more reliable compared to others that sometimes come off as dubious. Relativity’s strong community and reliable support from experts, engineers, and coders add significant value to my experience. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I think one of the biggest challenges right now with Relativity is its pricing model. For state and local organizations, as well as other law firms that are not in the top 100, it remains somewhat expensive and unapproachable. This makes it difficult for smaller entities to access its benefits, which I believe is a hurdle. However, once this cost barrier is overcome, there is substantial opportunity given how easy, efficient, and feature-rich Relativity is. Review collected by and hosted on G2.com.

J
"Relativity: Speedy Document Retrieval, Stellar Support"
What do you like best about Relativity?

I have been using Relativity for about ten years for investigations and disclosure exercises, and I am delighted with how its performance has significantly improved over time. Initially, it was quite slow, but now it retrieves potentially relevant documents quicker than ever before, which is incredibly beneficial for my workflow. My recent experience setting up Relativity has been very smooth, which was a welcome change. The presence of good customer success managers, who are informative and helpful, adds tremendous value. Additionally, the introduction of features like Air for review is a game-changer; it helps to save weeks of time that we would have spent manually reviewing documents. I rate the platform a solid 10 out of 10 for all these benefits, making it a must-recommend product. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I would like to see faster improvements based on user feedback. Although Relativity does eventually update the tool to include requested features, the process takes several weeks. Faster implementation of small feature requests, such as those related to Relativity contracts, would significantly enhance the user experience. Review collected by and hosted on G2.com.

"Improved Usability, but Still Some Clunkiness"
What do you like best about Relativity?

I really value the features of Relativity that allow me to tag and sort different documents, which significantly aid in understanding the importance, origin, and destination of these documents. This functionality helps me mentally grasp the case flow and discern what actually occurred, enhancing my comprehension of the cases I work on. Moreover, the capabilities for mapping and searching documents to identify correlations and determine who was working on similar tasks concurrently prove to be quite useful in my work. Additionally, I have grown comfortable with Relativity, especially appreciating the different training sessions that are available, which make it very user-friendly. This comfort level and user-friendliness are major reasons why I would choose Relativity again over other software. My growing familiarity with Relativity and its encompassing features make it a preferred choice for my needs. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I find the setup process for Relativity to be a bit clunky and boxy, experiencing lag and spinning, which disrupted workflow and required downtime, like taking breaks to play ping pong. The interface can be a bit chunky, necessitating the use of additional tools like Chech GPT to synthesize information effectively. Furthermore, the presence of three different search bars in the workspace appears unnecessary and confusing, complicating the task of searching through documents and data. There is also lingering clunkiness in the system that I think still needs to be addressed. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Average Discount

7%

Relativity Comparisons
Product Avatar Image
Logikcull
Compare Now
Product Avatar Image
Everlaw
Compare Now
Product Avatar Image
DISCO eDiscovery
Compare Now
Relativity Features
Intake
Assignment
Monitoring
Metrics
Compliance
Legal Hold
Document Collection
Document Processing
Document Review
Project Analytics
Project Templates
Product Avatar Image
Product Avatar Image
Relativity