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Reveal (Platform) Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Reveal (Platform) Integrations

(8)
Verified by Reveal (Platform)

Reveal (Platform) Media

Reveal (Platform) Demo - Robust Processing & Production Capability
Reveal’s fast and powerful processing engine allows you to securely digitize more than 900 file types with our self-service uploader. Gain insights into your data, regardless of data size or complexity, faster than ever before.
Reveal (Platform) Demo - Reveal is Changing How You Approach eDiscovery
Reveal gives you the most complete investigative and eDiscovery platform. You can transform the most challenging data sources into meaningful insights at lighting speed.
Reveal (Platform) Demo - A Platform for Every Need
The Reveal platform puts the industry’s leading AI at your fingertips and you at the center of the decision-making process.
Quote from President of doeLEGAL, doeLEGAL is a provider of enterprise legal management (ELM) and eDiscovery solutions designed to support corporate legal departments and law firms. See what he has to say about how they use Reveal.
Play Reveal (Platform) Video
Quote from President of doeLEGAL, doeLEGAL is a provider of enterprise legal management (ELM) and eDiscovery solutions designed to support corporate legal departments and law firms. See what he has to say about how they use Reveal.
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Reveal (Platform) Reviews (51)

Reviews

Reveal (Platform) Reviews (51)

4.2
51 reviews

Pros & Cons

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CW
Administration Officer
Mid-Market (51-1000 emp.)
"Nearly 20 years using the product."
What do you like best about Reveal (Platform)?

The software is for archiving documents so we've needed it to be steady and consistent over the nearly 20 years of using the product, but I was pleasantly surprised by the new user interface that came with our recent move to the cloud version. Cleverly, it retained its previous reassuring feel but is also so fresh and intuitive to use. Certainly a 'user version' of software in a world where many software providers seem to to design their software to suit themselves and not the customer. Big fan. Review collected by and hosted on G2.com.

What do you dislike about Reveal (Platform)?

Nothing to add here (making up to the minimum 20 characters). Review collected by and hosted on G2.com.

HD
Solutions Consultant
Small-Business (50 or fewer emp.)
"Reveal: Where Innovation meets Simplicity"
What do you like best about Reveal (Platform)?

I really like its AI-driven analytics and automation, which significantly streamline the eDiscovery process. It offers strong visualizations, conceptual clustering and predictive coding making review quicker and more efficient. A user friendly interface, seamless integration with various data sources makes it a first choice for legal professionals. Additionally, its continuous innovation in AI ensures that users stay ahead in handling complex litigation and investigations with ease. Review collected by and hosted on G2.com.

What do you dislike about Reveal (Platform)?

The AI-driven features can be extremely great for new users, requiring time and training to completely leverage its capabilities. Although it handles big data well, sometimes we experience slowdowns or longer processing times when dealing with large datasets. Review collected by and hosted on G2.com.

Vanessa V.
VV
Project Manager, eDiscovery Services
Small-Business (50 or fewer emp.)
"All in one package"
What do you like best about Reveal (Platform)?

Reveal has an end to end platform and covers all your eDiscovery needs. Their software is easy to use and user intuitive once you learn the basics. Their visual analytics make filtering and searching very easy, and their generative AI feature, Ask, is particulary helpful when trying to find answers to particular questions within your dataset. Their customer support is also extremely responsive when you run into issues or have questions. Review collected by and hosted on G2.com.

What do you dislike about Reveal (Platform)?

Coding fields requires you to enter each document, or apply an overlay in the back end, which isn't terrible but less efficient when you have alot of documents to code. Would love to see something reminicent of Summation where you can code directly in the gridview. Review collected by and hosted on G2.com.

AB
Director
Small-Business (50 or fewer emp.)
"Using Reveal in Forensic Investigations"
What do you like best about Reveal (Platform)?

Ease of Use

Deep AI integration - CAL and GEn AI

Intuitive interface

Visualisations

Flexibility of workflow

Fast search

Reveal's vision Review collected by and hosted on G2.com.

What do you dislike about Reveal (Platform)?

Processing engine stability

Need deeper integration of processing with Review

QC and exception management

Reporting - require more flexibility to create custom reports

Lack of stability Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Enterprise (> 1000 emp.)
"Reveal great tools but requires improvement"
What do you like best about Reveal (Platform)?

My best like about Reveal is the simplicity in its use. All searching is just one dashboard for keywords, date ranges, or another other criterion. The interface is easy to guide through and very simple for new clients to comprehend and use. Review collected by and hosted on G2.com.

What do you dislike about Reveal (Platform)?

My biggest issue with Reveal is that the company keeps rolling out new features without fixing the old features. Family members is a big problem which requires addressing. Also, I don't like how there are three separate environments for my data, the Review Manager, Discovery Manager, and the review platform. This all needs to be consolidated.

There are so many bugs, I sometimes hesitate to use it because I know there's going to be an issue. Review collected by and hosted on G2.com.

DH
Senior Consultant
Small-Business (50 or fewer emp.)
"Great for ECA and Analytics"
What do you like best about Reveal (Platform)?

I like that it has default dashboards that immediately give you a big picture of what's in your documents (timelines, entities, clusters, communications). It also has good supervised learning capabilities. It also has a cool feature to update the names of your fields in a dat file for productions - it's very handy. Review collected by and hosted on G2.com.

What do you dislike about Reveal (Platform)?

At the moment (they are working on updating this) you have three different portals (not sure what to call them) to use when you are creating a workspace / project, processing, or promoting documents. I believe they are working on making these back end capabilities available on the front end so it's going to get better soon. Review collected by and hosted on G2.com.

Duncan H.
DH
eDiscovery Project Manager
Small-Business (50 or fewer emp.)
"Great platform with powerful AI and analytical features, if occasionally a little buggy"
What do you like best about Reveal (Platform)?

Great platform with engaging and intuitive visual analytics and top of the range AI features. Easy to master the basics, while the more complex features provide opportunities for more detailed analysis to more experienced users. Review collected by and hosted on G2.com.

What do you dislike about Reveal (Platform)?

Occasionally, and especially in the immediate aftermath of a new update/patch, bugs will occur which impact user experience - although these are usually mitigated effectively by the support team through workarounds to implement while the bug is being resolved. Review collected by and hosted on G2.com.

AC
Legal Analyst
Small-Business (50 or fewer emp.)
"The included tools make it an ideal choice for special projects"
What do you like best about Reveal (Platform)?

The way files are encoded is very simple and intuitive, I love that when you upload a file. The search facility is really helpful, it makes my review faster and smarter. I like that I can set my own preset encoding. Review collected by and hosted on G2.com.

What do you dislike about Reveal (Platform)?

I sometimes find that the conversions are a bit distorted, it would be nice to have more filters to search for documents. There are so many ways organize documents that it is confusing, it takes a while to get used to what you really want. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Small-Business (50 or fewer emp.)
"Reveal 11 eDiscovery platform"
What do you like best about Reveal (Platform)?

One of the standout features of Reveal 11 is its ability to analyze datasets from multiple perspectives and seamlessly combine them. Users can efficiently filter data by integrating content search, metadata filtering, and AI analytics, enabling quick and precise data reduction. Customer support and onboarding in Reveal 11 are exceptionally well-structured and highly responsive. The support team is proactive, knowledgeable, and quick to address any inquiries, ensuring a smooth onboarding process. They go beyond simply answering questions by providing detailed guidance, practical solutions, and tailored recommendations to help users maximize the platform’s capabilities. Their hands-on approach makes the transition seamless, even for those new to the system. Review collected by and hosted on G2.com.

What do you dislike about Reveal (Platform)?

The backend loader for data ingestion can be somewhat overwhelming when additional processing options are required for complex investigations. However, in most cases, the simple web interface is sufficient for the majority of ingestions and uploads. Review collected by and hosted on G2.com.

Verified User in Legal Services
CL
Small-Business (50 or fewer emp.)
"Lot's of potential and cost effective, but issues erode that potential"
What do you like best about Reveal (Platform)?

It's cost effective and it has a fairly intuitive AI for end users. Training and documentation has greatly improved. Our CSM is amazing and he is someone I want to keep working with. Reveal continues to add new features that enhance the tool (i.e. ASK). Review collected by and hosted on G2.com.

What do you dislike about Reveal (Platform)?

Continual issues and bugs plague the system. Our team has to put in numerous hours to work around Reveal's limitations/bugs to ensure client needs are met. I am on my third user account because the first two had problems that couldn't be figured out. Reporting is difficult and trying to determine data sizes, etc. is a manual process for our team. The helpdesk at one point improved, but we have seen much slower response times and poor results requiring escalation.

Example issues:

Search functionality changes without clear notice or documentation when the functionality can drastically impact client work (change in indexing of special characters, etc.)

Inability to appropriately lockdown areas of the system to safely allow multiple parties in the database.

Pushing out changes without notification (people started seeing the pdf viewer before we could prepare clients and it was officially rolled out)

Database performance - general slowness; inability to log in at times or receive errors.

Redaction options are poor.

Database sizes drastically changing without being able to determine why.

Delays in coding and other updates especially when review teams are in the database. Review collected by and hosted on G2.com.

Response from Jacqueline Murphy of Reveal (Platform)

Thank you for your detailed feedback. It’s great to hear that the platform’s AI, cost-effectiveness, and ongoing feature improvements—along with the support from your CSM—have been valuable to your team. We also appreciate your recognition of the improvements in training and documentation.

That said, we understand the frustration caused by system bugs, workflow disruptions, and support delays. Your examples provide valuable insight into areas that need improvement, and we take this feedback seriously. Ensuring platform stability, clear communication around updates, and a seamless user experience are priorities for us.

If you’re open to sharing more details, we’d love to hear from you at productfeedback@revealdata.com. Your input plays a key role in shaping our improvements, and we want to make sure Reveal continues to evolve in ways that better support your needs.

Thank you again for taking the time to share your experience!

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

Perceived Cost

$$$$$
Reveal (Platform) Features
Legal Hold
Document Collection
Document Processing
Document Review
Project Analytics
Project Templates
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