Nextpoint Reviews & Product Details

I am very impressed by the ongoing training offerings by NextPoint. There are weekly training sessions you can register for, in addition to a selection of training packages you can purchase which are tailored to the specific needs of your firm. NextPoint gives their customers every opportunity to stay up to date on product offerings and understanding of the product to get the most out of it. I am also very happy with my main contacts, Sibrey and Disa. They are fun to work with and very knowledgeable! Review collected by and hosted on G2.com.

At the beginning when we first got NextPoint we were struggling and didn't feel like we really knew how to properly use the product. We felt like we were on our own to figure it out. But once we voiced our concerns, a team of experts took us under their wing and made sure we knew of the training opportunities available. This made all the difference for us! Since then, it has been great. Review collected by and hosted on G2.com.

Nextpoint is great because of the very affordable pricing options that allow us to pass through to clients for a fraction of what other platforms charge, unlimited data storage options for raw data (which is great for helping clients preserve before discovery begins), the ability to process the data quickly, easy user interface (which is easy for inexperienced users to learn), and a very easy to use and convenient trial presentation software that works great for Zoom depositions and hearings. Also, the Nextpoint team is very responsive and invested in its customers. Review collected by and hosted on G2.com.

The ability to organize data is not as comprehensive as I'd like--there is only a single folder structure and limit to the number of issue tags. However, Nextpoint was very responsive to customer input and has made many upgrades. Review collected by and hosted on G2.com.

Nextpoint has great online resources with helpful videos, tutorials, and articles for nearly any question that arises. If I can't find the answer online, whenever I have called or emailed, the staff are very responsive. They are a great team with real customer service agents who can be reached by telephone or email when needed. They are constantly striving to better their services to help their customers - whether it be through free online continuing education courses or letting you know their team will review new issues in order to resolve them. Review collected by and hosted on G2.com.

Like any product, if you aren't using it on a regular basis, it can be overwhelming to navigate. However, it does get easier the more you use it. Review collected by and hosted on G2.com.

Over the course of my career, I have worked with all of the most well-known e-Discovery platforms and believe that Nextpoint is far and away the best investment. Nextpoint's pricing is beyond competitive for all its offerings. In three years of using Nextpoint, I have found it incredibly easy to use, and there hasn't been a single moment I've found myself needing any utility beyond Nextpoint's capabilities. The interface is highly intuitive, and Nextpoint is second-to-none when it comes to dedicated client service. I would urge any civil litigators (or really, any lawyers for whom the use of documentary evidence is integral to their practice) to consider Nextpoint. Most folks have only used one or two e-Discovery platforms, so allow me to make this simple... Between Nextpoint and Relativity, the choice is an easy one: Nextpoint, hands down. Review collected by and hosted on G2.com.

There is nothing about Nextpoint that I have found to be lacking in any way. And when I have made suggestions directly to Nextpoint about ways in which they could improve their platform, they have not only listened, but actually effectuated the desired improvements. Review collected by and hosted on G2.com.

NextPoint is a fantastic litigation support and e-discovery management software. It's user interface is easy to use and the NextPoint tech team/support group is second to none. Document review and data management has never been easier. I love the ability to be able to folder key sets of documents and organize them in a way that is useful to the trial team. The database is blazing fast and I love that I can access it from my phone, iPad, or any web browser. Review collected by and hosted on G2.com.

For more sophisticated users, there are limitations on back end control and customization. However, I believe that is something that is being addressed so I look for that to be changed in future releases. Review collected by and hosted on G2.com.

I love the staff and the support team. Nextpoint has excellent Customer Service. The team always gives me an answer and solution whenever I have a problem. Staff such as Spencer, Disa, Sonali, and David Daskal have made the user experience run smoothly for me. Review collected by and hosted on G2.com.

I dislike the exporting process. It takes too long and fails depending on various factors. Especially if there are too many volumes or documents contained in a single file. If I ever have an emergency, this might become a huge issue. Review collected by and hosted on G2.com.

The NextPoint software is designed specifically for law firms and helps clearly and securely organize client documents to prepare them for review and production. It has a wide variety of useful features that you can choose whether or not to utilize, but the full extent of the data modeling, review platform, and separate production databases make it a crucial asset when managing large numbers of cases. Review collected by and hosted on G2.com.

I would like to be able to create subfolders since it is confusing to have thousands of documents appear when you pull up a single folder. I like that the folders are just tags, but it still would be helpful to have a further way of sorting. Also, while the wide variety of available features likely contributes to this, there is a fairly steep learning curve to be able to utilize the software to the fullest extent. Review collected by and hosted on G2.com.

I like the ability to compile and organize vast amounts of ESI into a manageable and searchable format. In addition, being able to add responsive issue tags that appear on the cloud-based software and can be viewed by all members of my team working on a given case is very useful for quickly finding certain documents or a group of documents relating to a specific category. For example, it is very useful to be able to quickly pull documents authored by a certain witness during a deposition. Likewise, it is easy to search through exhibits and find documents relating to various issues that may arise on the spot during a trial. In addition, the support and training staff are very helpful and knowledgeable when issues or confusion arises. Review collected by and hosted on G2.com.

I would like to see customizable shortcut hotkeys for coding documents in review. I wish that the de-duplication process was a bit more intuitive. There seems to be a small barrier to entry in utilizing the software-based approach to discovery that makes it more difficult to work the use of the software into the workflow of less technologically savvy users. Review collected by and hosted on G2.com.

Nextpoint enables small firms to manage complex e-discovery in-house, even in cases that involves tens of thousands or hundreds of thousands of pages. Avoids the extremely high cost of e-discovery vendors. I also like NextPoint oas compared to other e-discovery platforms because of its flat rate monthly pricing model. We host a high amount of data on NextPoint that would be cost prohibitive for platforms that have per-gigabyte pricing models. Review collected by and hosted on G2.com.

Does have an initial steep learning curve (especially with regard to uploading and processing load file-type productions), but NextPoint provides plenty of guides, seminars, and customer support to overcome that. Review collected by and hosted on G2.com.

I like Nextpoint's ease of use and the ability to customize. It is also very nice being able to do your own uploads & customization. Review collected by and hosted on G2.com.

The lack of predictive searches/review & multiple highlight color options on theatre view can hinder our ability to convince other firms to use it -- despite it not being all that useful in certain cases. Review collected by and hosted on G2.com.

Our last product was on premise. The fact that Nextpoint is in the cloud and not only can our attorneys access it anywhere, but they can easily share documents with experts and outside counsel. Review collected by and hosted on G2.com.

There are only two things I think of. The first is really not a big deal but we have quite a few cases and it would be nice to have the projects alphabetically. The only other thing is that we have come across a few times when opposing counsel has sent an overlay file. We don't have the ability to import these ourselves. Having said that, tech support has been very helpful in taking care of these for us. Review collected by and hosted on G2.com.

The program is exceptionally user friendly and the support team is great to work with when you have questions. They have also been very responsive and great to work with when there are suggestions on how to improve things and their implementation of the feature requests happens in a timely manner. Review collected by and hosted on G2.com.

There are a few functions that we as admins had the ability to perform in our past review platforms (example: coding overlays) that we currently have to send to the support team to complete. It's my understanding though that they are working towards making these functions available to admins in the future. Review collected by and hosted on G2.com.

The cost structure allows us to effectively and efficiently litigate our case without the concerns we have had regarding the size of data on platforms that bill per GB. Given the nature of construction litigation, cases tend to be document intensive and the documents themselves are very large (drawing files, CAD files, schedules, etc.). Review collected by and hosted on G2.com.

Three areas for improvement are:

1) It is challenging to upload produced data from the opposing side but they are developing an import tool to assist.

2) There are some limitations in the searching and sorting functions as compared to other providers.

3) Tagging is more cumbersome than it is on other platforms. Review collected by and hosted on G2.com.

Nextpoint is an amazing user friendly e-discovery software that we use daily in my field of work. Working as a paralegal at a law firm, we are constantly receiving client documents which can include emails, spreadsheets, word documents, Adobe PDF documents, in addition to, receiving productions from opposing counsel and/or other third parties. Nextpoint gives us the ease of being able to review these documents in an efficient and organized manner. We are able to review, mark, and produce documents with just a few clicks of a button. I have personally sampled other e-discovery software platforms but none compares to Nextpoint, not just the interface, but also with pricing. Review collected by and hosted on G2.com.

I would like for them to be more available for answering live questions instead of guide us to the videos on the support site. Review collected by and hosted on G2.com.

Nextpoint is intuitive and easy for our users to use. The adoption rate in our firm has increases since switching to Nextpoint, as a result. The developers at Nextpoint are very responsive to feedback and are continually improving the product and implementing requested feature enhancements. Review collected by and hosted on G2.com.

There isn't much to dislike about Nextpoint. There are some features available in other review platforms out there that aren't available in Nextpoint. However, many of these are actively being worked on by the developers at Nextpoint. Review collected by and hosted on G2.com.

The ease of importing is second-to-none! Customer service is personable and professional - over the top! Review collected by and hosted on G2.com.

Not much to dislike. Converting conventional load files can be a little cumbersome, but easily solved if document productions are received with a csv load file - make sure to request this in your meet and confer. Review collected by and hosted on G2.com.

The coding panel is easy to set up and I am able to locate documents fairly quickly when searching. We were able to run large productions on our own without having to pay the extra service fees. We were able to export a working set of the produced documents into another database without being charged an additional data import fee. Review collected by and hosted on G2.com.

I can come up with workarounds for the few issues I have come across. Review collected by and hosted on G2.com.

Nextpoint is easy step 1, step 2, etc. It makes use of the software quick and efficient. Review collected by and hosted on G2.com.

After documents are uploaded into the database and we begin too review, if we get out and go back later, the documents are rearranged. It would be simpler if the documents remained in order rather than constantly changed on the document review section. Review collected by and hosted on G2.com.

The ability to customize everything. Search features are also great and the customer support is amazing. Review collected by and hosted on G2.com.

Certain portions of the system cannot be changed. I would like to be able to change portions of the system so that I could more effectively use NextPoint for projects that might not traditionally fit into eDiscovery software. Subfolders would be helpful in certain situations. Review collected by and hosted on G2.com.

I best like the foldering system and which cuts down on duplication and creates an easy avenue between related documents, in addition to the automatic OCR'ing which makes these documents easily searchable. Review collected by and hosted on G2.com.

I am not a big fan of the timing it takes to upload a voluminous set of documents, nor do I care for the redacting system. Review collected by and hosted on G2.com.

I love that the billing structure of Nextpoint allows us to offer it to our smaller clients and not just our larger clients. Review collected by and hosted on G2.com.

I wish that the folder structure was more usable and that we could have folders within folders. Review collected by and hosted on G2.com.

Unlimited storage, ease of review and creation of privilege log Review collected by and hosted on G2.com.

Sometimes I am asked to return the discovery produced and returning it in the same manner as received is not as easy as it could be. Review collected by and hosted on G2.com.

Nextpoint is constantly updating the software and adding new features and is user friendly. The support staff is very responsive and knowledgeable. Review collected by and hosted on G2.com.

I would like some basic features that were available in our previous document review platform and sometimes Nextpoint is very slow. Review collected by and hosted on G2.com.

The ease to upload documents and folder for review. Review collected by and hosted on G2.com.

Importing load files that need to be "tweaked" to be recognized by Nextpoint. Setting up the exports for production or to share with expert witnesses. Review collected by and hosted on G2.com.

I liked the realtime illustrations of walking through the features and different ways to receive, review and produce documents. Since there's so many different ways of viewing documents, I liked the explanation and the pace (it wasnt done in a rush) Review collected by and hosted on G2.com.

I dont feel like there's anything I dont dislike so far. I feel more of these type sessions would be beneficial since there's always new ways to handle reviews, production, etc. Review collected by and hosted on G2.com.