Doc review. I have cases with thousands of produced documents, which is nearly impossible to review and organize in a usable fashion. Nextpoint makes doc review and issue tagging extremely easy to do and to use. Also, Nextpoint is extremely receptive to feedback or requests, and are constantly evolving their software to client's wants and needs. That is hard to find!
The "Prep" database for reviewing transcripts. It seems to me that this database is in its infancy or that Nextpoint has focused its time and attention on the "Review" database. First: many of my txt transcripts uploaded without proper page breaks, making it impossible to review and issue code or designate transcripts. Nextpoint offered to "fix" the page break problem in the txt files, which would cost us about $1500 for 8 transcripts. Then I discovered that the txt files did in fact have the proper page breaks, and loaded correctly into Summation. We exported the transcripts from Summation and uploaded those into Nextpoint, and viola! It was fine. This tells me that there is something wrong with Nextpoint's software, and they wanted to charge us hundreds of dollars to "fix" the txt files. Second: the transcript designations export options are almost worthless to us; if I wanted a list of designations by issue (for which there are 20-30), I would have to export each issue separately, as opposed to having an option to export designations by issue. Because of that, we began using a different platform for our transcript review. However, I will note that Nextpoint has been made aware of these issues and are receptive to adding new designation export options, so this review may be obsolete in a few months (except for the txt upload problems, they never said they would look into that issue).
Don't be afraid to let Nextpoint know of any issues or any requests in features! They are very responsive and open to evolving and implementing changes to the software. They want to hear from you to learn how to make their software better.
Again, doc review is streamlined.