Time Saviour, fast processing, cost friendly Review collected by and hosted on G2.com.

customer support, easy to learn and processing data Review collected by and hosted on G2.com.

The software is for archiving documents so we've needed it to be steady and consistent over the nearly 20 years of using the product, but I was pleasantly surprised by the new user interface that came with our recent move to the cloud version. Cleverly, it retained its previous reassuring feel but is also so fresh and intuitive to use. Certainly a 'user version' of software in a world where many software providers seem to design their software to suit themselves and not the customer. Big fan. Review collected by and hosted on G2.com.

Nothing to add here (making up to the minimum 20 characters). Review collected by and hosted on G2.com.

I really like its AI-driven analytics and automation, which significantly streamline the eDiscovery process. It offers strong visualizations, conceptual clustering and predictive coding making review quicker and more efficient. A user friendly interface, seamless integration with various data sources makes it a first choice for legal professionals. Additionally, its continuous innovation in AI ensures that users stay ahead in handling complex litigation and investigations with ease. Review collected by and hosted on G2.com.

The AI-driven features can be extremely great for new users, requiring time and training to completely leverage its capabilities. Although it handles big data well, sometimes we experience slowdowns or longer processing times when dealing with large datasets. Review collected by and hosted on G2.com.

Reveal has an end to end platform and covers all your eDiscovery needs. Their software is easy to use and user intuitive once you learn the basics. Their visual analytics make filtering and searching very easy, and their generative AI feature, Ask, is particularly helpful when trying to find answers to particular questions within your dataset. Their customer support is also extremely responsive when you run into issues or have questions. Review collected by and hosted on G2.com.

Coding fields requires you to enter each document, or apply an overlay in the back end, which isn't terrible but less efficient when you have a lot of documents to code. Would love to see something reminiscent of Summation where you can code directly in the gridview. Review collected by and hosted on G2.com.

Ease of Use

Deep AI integration - CAL and Gen AI

Intuitive interface

Visualisations

Flexibility of workflow

Fast search

Reveal's vision Review collected by and hosted on G2.com.

Processing engine stability

Need deeper integration of processing with Review

QC and exception management

Reporting - require more flexibility to create custom reports

Lack of stability Review collected by and hosted on G2.com.

My best like about Reveal is the simplicity in its use. All searching is just one dashboard for keywords, date ranges, or another other criterion. The interface is easy to guide through and very simple for new clients to comprehend and use. Review collected by and hosted on G2.com.

My biggest issue with Reveal is that the company keeps rolling out new features without fixing the old features. Family members is a big problem which requires addressing. Also, I don't like how there are three separate environments for my data, the Review Manager, Discovery Manager, and the review platform. This all needs to be consolidated. There are so many bugs, I sometimes hesitate to use it because I know there's going to be an issue. Review collected by and hosted on G2.com.

I like that it has default dashboards that immediately give you a big picture of what's in your documents (timelines, entities, clusters, communications). It also has good supervised learning capabilities. It also has a cool feature to update the names of your fields in a dat file for productions - it's very handy. Review collected by and hosted on G2.com.

At the moment (they are working on updating this) you have three different portals (not sure what to call them) to use when you are creating a workspace / project, processing, or promoting documents. I believe they are working on making these back end capabilities available on the front end so it's going to get better soon. Review collected by and hosted on G2.com.

Great platform with engaging and intuitive visual analytics and top of the range AI features. Easy to master the basics, while the more complex features provide opportunities for more detailed analysis to more experienced users. Review collected by and hosted on G2.com.

Occasionally, and especially in the immediate aftermath of a new update/patch, bugs will occur which impact user experience - although these are usually mitigated effectively by the support team through workarounds to implement while the bug is being resolved. Review collected by and hosted on G2.com.

The way files are encoded is very simple and intuitive, I love that when you upload a file. The search facility is really helpful, it makes my review faster and smarter. I like that I can set my own preset encoding. Review collected by and hosted on G2.com.

I sometimes find that the conversions are a bit distorted, it would be nice to have more filters to search for documents. There are so many ways organize documents that it is confusing, it takes a while to get used to what you really want. Review collected by and hosted on G2.com.

One of the standout features of Reveal 11 is its ability to analyze datasets from multiple perspectives and seamlessly combine them. Users can efficiently filter data by integrating content search, metadata filtering, and AI analytics, enabling quick and precise data reduction. Customer support and onboarding in Reveal 11 are exceptionally well-structured and highly responsive. The support team is proactive, knowledgeable, and quick to address any inquiries, ensuring a smooth onboarding process. They go beyond simply answering questions by providing detailed guidance, practical solutions, and tailored recommendations to help users maximize the platform’s capabilities. Their hands-on approach makes the transition seamless, even for those new to the system. Review collected by and hosted on G2.com.

The backend loader for data ingestion can be somewhat overwhelming when additional processing options are required for complex investigations. However, in most cases, the simple web interface is sufficient for the majority of ingestions and uploads. Review collected by and hosted on G2.com.