# Sightline by Consilio Reviews
**Vendor:** Consilio  
**Category:** [eDiscovery Software](https://www.g2.com/categories/ediscovery)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 66
## About Sightline by Consilio
Beyond just software, Sightline by Consilio is an eDiscovery &amp; investigatory solution designed to help your team succeed. Trusted by global law firms, corporations, and governmental organizations, Sightline is an intuitive, next-generation eDiscovery platform combined with a world-class client experience that delivers quality and efficiency while also controlling costs. Sightline makes it easy for you to navigate matters of all sizes and get quickly from information to answers. We offer comprehensive training and onboarding to to empower your team to create projects, upload data and manage the process efficiently and securely from start to finish. With all of the AMLaw 100 and the top 15 largest US financial services firms among our 4,500+ clients, Sightline by Consilio is backed by a world-class client experience, scale, and data security you can trust. Hosted on our Complete Security audited private data infrastructure, Sightline by Consilio is supported by a dedicated global team of product, engineering, and security experts. In addition, our legal and eDiscovery professionals are ready to assist whenever your team needs a hand.




## Sightline by Consilio Reviews
  ### 1. Corporate in house eDiscovery Case Coordinator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise d. | eDiscovery Case Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Sightline by Consilio?**

I like the functionality of Sightline.  I set up a lot of reviews in Sightine for counsel and contract review teams.  I like the ease of use of the platform for organzing the database for the document review.  I also like how easy it is to organize my searches to prepare to run my productions and the ease of setting up and running the productions.  The final thing that I'll say that I like about Sightline is the customer service when I need assistance.

**What do you dislike about Sightline by Consilio?**

I do not like having to change my role every time I want to go between project admin and review manager.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

In house document reviews and productions have saved the company significant money.

  ### 2. A tool that lags behind the industry

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Sightline by Consilio?**

Sightline is an old platform, the onlly upside is that it might be cheaper than fully featured, modern platforms.

**What do you dislike about Sightline by Consilio?**

The platform is old and lags behind almost all competitor's products.  I recommend using Logikcull, Everlaw, or CS Disco, which fill a similar niche but with more features and better support.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

None.

**Official Response from Sarah Podella:**

> Thank you for your feedback. We're sorry that Sightline didn’t meet your expectations. We value your input and are committed to continually improving the platform while delivering top-notch support.

Sightline is often chosen by leading global corporate and law firm clients for modern eDiscovery and legal hold workflows over the mentioned platforms. We’re eager to understand what aspects didn't meet your expectations. We’d love to hear your thoughts or connect you with our client success team, who are available at no additional charge to every client, help you see the benefits sooner. Please feel free to reach out if you’re open to further discussion.

  ### 3. Platform is used for document review, searching and document productions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2021

**What do you like best about Sightline by Consilio?**

The Sightline team has been accommodating with our request. The Sightline team gets back to us promptly and addresses all questions sent to them. The more I use the platform, the more proficient I become. There are many features in the platform that address our needs.

**What do you dislike about Sightline by Consilio?**

We have had some issues with exports, but the Sightline team has addressed and resolved the issue.

**Recommendations to others considering Sightline by Consilio:**

Good customer support

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Capability to run user reports across all domains and projects. We cannot do that at this time.

  ### 4. Efficient Review Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2023

**What do you like best about Sightline by Consilio?**

Our account manager Ed who was incredibly responsive and supportive throughout. I liked the insentive by Consilio in which we were able to reduce e-discovery costs by being trained on the platform and being shown how to use it independantly. This means we will be more likely to return to the platform for future matters.

**What do you dislike about Sightline by Consilio?**

Sometimes it can feel tricky to use when it comes to running search terms in comparison to competitor software. We came across a number of login issues for users who did not go to sign in straight away.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

The key issue we had on two matters which led us to develop our relationship with Consilio was cost. The offer Consilio had on Sightline for a free 50GB was a real saviour!

  ### 5. intuitive, great user performance.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2024

**What do you like best about Sightline by Consilio?**

easy to use, accessible, no spam content.

**What do you dislike about Sightline by Consilio?**

Great for corporates however not so much for individual use.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Efficiently handles workflows with useful integrated ools for data then quickly identify and package actionable facts.

  ### 6. Easy to Navigate eDiscovery Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about Sightline by Consilio?**

Easy to navigate and user-friendly for attorneys and paralegals. Use of the colored tags for repetitive tagging. Persistent highlighting is helpful within the assignment review.

**What do you dislike about Sightline by Consilio?**

Not as easy or intuitive to mass tag. Although persistent highlighting is helpful within the assignment review, it currently only allows one color.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Assignments feature is great as it pools documents and is able to exclude docs based on criteria.

  ### 7. It’s a great product for digitizing data and being able to search it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about Sightline by Consilio?**

There are extensive search features to find information within emails and documents

Having everything in one place makes it an easy user experience

**What do you dislike about Sightline by Consilio?**

You need training to understand how to use it well. It does not automatically search for duplicates set aside to separate folder. 

The owner of the documents needs to be able to use the system whether it's being used by a lawyer or whoever whoever is the owner of the documents needs to access unrestricted

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Sightline gathers everything into one place

  ### 8. Great platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fairalee C. | Trial Paralegal, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Sightline by Consilio?**

search options, production compilations, tagging documents

**What do you dislike about Sightline by Consilio?**

The number of features are less than competing vendors

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Tagging voluminous document productions.

  ### 9. A product that is will be part of the future of legal depts, but still has some streamlining to do.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel C. | Head of e-Discovery and forensics, Enterprise (> 1000 emp.)

**Reviewed Date:** December 27, 2022

**What do you like best about Sightline by Consilio?**

Sightline is great for smaller productions.  When I have a smaller production that I want to turn around quickly Sightline is perfect.  Ideally, the production will not have any redactions or unusual extra steps.

**What do you dislike about Sightline by Consilio?**

I find the interface to be unintuitive for mainstream use.  The learning curve is steeper then I would like for a product of this nature.  
I also find it has bugs that pop up 25% of the time.  Luckily the COnsilio staff has been helpful in troubleshooting any issues.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

It is solving the issue when an attorney waits until the last second and wants to get a production out the same day.  Going through the usual matter, database setup, FTP, ingesting, files made available, and then production of them is much more inefficient than uploading to sightline and producing right then and there.

  ### 10. Efficient and inexpensive platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about Sightline by Consilio?**

I like the cost savings for the client and the ability to handle things myself.

**What do you dislike about Sightline by Consilio?**

It takes some time to get used to but I'm figuring it out.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

It keeps costs down for the client and lets me get the job done without needless complications and expense.

  ### 11. Decent document hosting and review solution - could be more intuitive

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 27, 2022

**What do you like best about Sightline by Consilio?**

I like that it's self-service, and once a team member gets a good grasp of all the ins and outs, it's a decent substitute for a full-service review platform. It's also really affordable, which my clients appreciate.

**What do you dislike about Sightline by Consilio?**

The platform is not very intuitive and requires a lot of training for any team members who are added in and out of a case team to be able to fully utilize its features. the Consilio help page is also full of videos, which are time-consuming to watch. I wish, for example, there was an option to download directly from document review pages the bates-stamped PDF versions of documents, instead of having to create a batch print.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

inexpensive document hosting platform.

  ### 12. Highly Recommend Sightline for E-Discovery Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 27, 2022

**What do you like best about Sightline by Consilio?**

Sightline is an intuitive database both on the admin side and the review side such that our paralegals and our attorneys alike both enjoy using the database.

**What do you dislike about Sightline by Consilio?**

I don't dislike much about Sightline.  It's a great database.  Since Sightline puts the control more in the hands of paralegals and attorneys I'd like to see more manuals for troubleshooting, answering questions about how to do things especially from the admin side.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Sightline puts the database more in the control of the attorneys and paralegals, which we prefer on certain matters.  In addition, the set per GB pricing allows us to create a  more specific estimate for the client of monthly costs.

  ### 13. Sightline by Consilio

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about Sightline by Consilio?**

I love the user friendly interface that makes navigation easy whether you are a legal professional or non expert user.

**What do you dislike about Sightline by Consilio?**

The downsides are the cost, for smaller companies this is not an option to purchase only a wish item as well as third party support which is not an attractive feature. If the consumer is having issues this can become a hinderance.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Sightline helps me work more efficiently by reduce the risk of errors, and save time and resources. The advanced analytics tools helps to quickly identify key documents and evidence.

  ### 14. Sightline has been an easy-to-use platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 27, 2022

**What do you like best about Sightline by Consilio?**

The search functionality is very user-friendly. I have been able to create searches or use the session search function to locate key documents in a database containing hundreds of thousands of documents.

**What do you dislike about Sightline by Consilio?**

I have not found anything that I do not like about the database.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

It has helped with streamlining a significant document review among several team members. The Assignment functionality has made the review easy to navigate.

  ### 15. User Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** December 27, 2022

**What do you like best about Sightline by Consilio?**

It was fairly easy to learn with only a brief introduction session.

**What do you dislike about Sightline by Consilio?**

Some of the terms for certain actions could be put more into layperson form, and it was slightly complicated figuring out folders and trying to locate specific documents.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Ease of reviewing massive amounts of documents produced in discovery. Makes me more efficient with time and productivity.

  ### 16. eDiscovery document review (33,000 documents)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ilana M. K. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2021

**What do you like best about Sightline by Consilio?**

The platform made it easy to sort through a large amount of documents and tag them.

**What do you dislike about Sightline by Consilio?**

I felt that it was complicated for me (the user) to sort/search documents myself. I would like to be able to organize the documents myself, such as sort them by date, etc.

**Recommendations to others considering Sightline by Consilio:**

I felt that it was complicated for me (the user) to sort/search documents myself. I would like to be able to organize the documents myself, such as sort them by date, etc.  I realized after the fact that the documents were not organized chronologically when produced. When reviewing the documents, it's hard to tell how it's organized and whether there will be an opportunity to organize the documents before production.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

I did not have any problems, other than I realized after the fact that the documents were not organized chronologically when produced. When reviewing the documents, it's hard to tell how it's organized and whether there will be an opportunity to organize the documents before production.

  ### 17. Superb review platform for small matters and subpoenas!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about Sightline by Consilio?**

Create projects and load data without waiting for administrative team.  You handle your project from beginning to end, but their team is always ready to assist with any questions.  It is a very user-friendly database.

**What do you dislike about Sightline by Consilio?**

Ironically, any dislikes I noted to team and they are all resolved.  No dislikes currently!

**Recommendations to others considering Sightline by Consilio:**

It reduced internal review time, costs and was easy to use.  Load your data, review and initiate productions, and privilege logs on your time schedule.  Staff is highly responsive at all hours to ensure you have support when needed.  It reduced the time spent on subpoena review by two-thirds or more.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Ability to handle subpoenas internally in a cost-effective manner

  ### 18. Helpful customer service team but not immediately intuitive platform to use.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2021

**What do you like best about Sightline by Consilio?**

I like the fact the customer service team are on hand to provide support and they have helpful 'how to' videos as well.

**What do you dislike about Sightline by Consilio?**

I dislike the number of steps it takes to perform various actions - for instance, to search a document, there are quite a few separate steps required to undertake this seemingly simple process and it can be difficult to introduce new team members to the platform for this reason.

**Recommendations to others considering Sightline by Consilio:**

In order to get the most out of Sightline, I would encourage other users to think about the information outputs they would like, so that they input the information into Sightline in an appropriate way that leads to the desired outcomes.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

We are able to text search a huge number of documents and also 'code' information by reference to categories in our coding form.

  ### 19. First experience of Sightline

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about Sightline by Consilio?**

Lots of different capabilities and functions that we can use ourselves.

**What do you dislike about Sightline by Consilio?**

Sometimes a little complicated and not entirely user friendly.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Lots of hands on training and quick helpful support from the Consilio team

  ### 20. Sightline Rocks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Crysti T. | Senior Administrative Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** May 10, 2021

**What do you like best about Sightline by Consilio?**

The more I learn about Sightline, the more I enjoy using it. I love the fact that Sightline automatically images and OCR's the documents as I load them into their dataset. This was an extra tedious step that I had to do when using SummPro and sometimes it would take hours just to complete this step but Sightline does this automatically. I absolutely love the drag and drop feature when creating the datasets.

**What do you dislike about Sightline by Consilio?**

Since I have really learned how to work Sightline, I haven't really found anything that I don't like about it.

**Recommendations to others considering Sightline by Consilio:**

Once you learn how to use Sightline, you will not want to use any other document production software.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

I'm not really having any problems with Sightline now. I kind of did at first because I did not know exactly how to work within Sightline. However, with the extremely helpful Consilio employees, I have learned so much. Sightline has really helped to streamline our productions.

  ### 21. Look no further, this is your answer to dealing with those smaller document management tasks!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Sightline by Consilio?**

The self-service nature of the software is excellent; dealing with large amounts of data seamlessly, threading and de-duplication is also done with very little user intervention. The workflows make perfect sense and, despite the platform being straightforward to use, it is also capable of performing complex queries and being scaled-up easily.

**What do you dislike about Sightline by Consilio?**

There is a bit of a learning curve, but half a day's training should be enough for most.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Large amounts of data relating to DSARs can be ingested and dealt with very swiftly. It is a huge time saver and the support team are fantastic.

  ### 22. Sightline Review 2021

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2021

**What do you like best about Sightline by Consilio?**

Efficiency, staffing, personal service, and support by individuals who really know how to navigate Sightline.  Sightline has significantly improved our review time.

**What do you dislike about Sightline by Consilio?**

We had some technology glitches starting projects. We also do not like the fact that we ourselves cannot delete projects. We have to send an email and prepare a list of projects that are to be deleted. We'd like more control with deletion rights.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

We are using Sightline to reconcile our document productions in response to subpoenas. We are also using Sightline for document review in response to discovery requests.

  ### 23. Excellent platform and terrific service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2021

**What do you like best about Sightline by Consilio?**

I enjoy the self-service nature of the platform. This allowed me to progress the case as quickly as possible whilst streamlining costs. It was particularly helpful to be in a position to detail the various steps, searches to narrow my review. It allowed me to tailor my tags, searches and review to suit my clients individual needs.

**What do you dislike about Sightline by Consilio?**

It can sometimes be challenging to narrow down the searches, however, further training did assist in this regard. Furthermore, the team at Consilio have responded to all of my feedback in a positive way.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Discovery projects and Subject Access Requests
This has allowed me to provide cost-effective solutions for clients in a range of matters.
Batch redaction and production. 
Smaller discovery projects are often unsuited to ediscovery, however, it is easier to scale costs with self service platforms.

  ### 24. A great option for document review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Sightline by Consilio?**

It's great to have the option of a self-service option, with reduced costs to use on appropriate cases and with good training and support.  The platform seems to be intuitive and easy to use.

**What do you dislike about Sightline by Consilio?**

There have been some teething problems on a couple of cases. There is always a learning curve with new products and there is an element of that here to make sure fee earners understand how to use it and to ensure they get the best out of it.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

There seems to be a cost and time-savin as against larger reviews where PM teams are required.

  ### 25. More Control in Sightline

**Rating:** 4.5/5.0 stars

**Reviewed by:** Barry S. | Practice Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about Sightline by Consilio?**

Sightline allows me to import and process data and shows me the progress of the processing and outcome.

**What do you dislike about Sightline by Consilio?**

The ability to add new data to existing datasets with the same custodian/source.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

I can resolve processing issues without assistance from Support, but I know Support is always available.

  ### 26. Great functionality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** October 20, 2021

**What do you like best about Sightline by Consilio?**

This software is extremely fast at indexing through thousands of documents at once to pinpoint even a single use of the word. And the SQL functionality to filter based on specific commands is very helpful.

**What do you dislike about Sightline by Consilio?**

Many documents are too large to view. I am not sure what the maximum file size is, but the pdf viewer generally will not load any PDFs that are larger than 30 pages for me.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

We are able to swiftly find relevant information for testimonies.

  ### 27. Internal Privilege Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2021

**What do you like best about Sightline by Consilio?**

The self processing and being able to run my own exports, it helps speed up the whole process.  Costumer service has been great!

**What do you dislike about Sightline by Consilio?**

There is some lag time with loading, and searching is a little clunky.

**Recommendations to others considering Sightline by Consilio:**

It's great tool, with great support from the Sightline team.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

The cost is great when compared to Relativity, also not having to wait to get documents loaded allows review to happen quickly.

  ### 28. It did the job eventually, but there were some bugs

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 06, 2021

**What do you like best about Sightline by Consilio?**

The cost was lower than it would have been if we had used Relativity.  I liked that the tagging boxes could be moved around so that you didn't have to scroll to the bottom of the page every time you wanted to click "relevant".  It was also much easier to log in that I have found on other platforms (i.e. there is no second, third and fourth level requirement for security.  I understand this is sometimes necessary for top secret matters but not always)

**What do you dislike about Sightline by Consilio?**

I found it very difficult to run searches myself because the coding infrastructure was too complicated.  I understand that this is "one of those things" that comes with searching in eDiscovery but I think it could have been made easier and more user friendly for those who are not very techy.  We ended up spending many hours on the phone to the IT support team to get trained on how to run searches and I think a better use of time would have been actually reviewing and coding the documents.

**Recommendations to others considering Sightline by Consilio:**

This software is good for small cases where clients have tight budgets.  It also works well if you are technologically capable and understand that you will be doing a lot of the work in the portal by yourself.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

The deduplication feature seemed to work well and this significantly decreased the length of time we were spending on reviewing unnecessary documents.  I also found that having a sensible pricing structure avoided our client from becoming confused or overwhelmed by costs it did not understand.

  ### 29. Powerful platform but not very intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Sightline by Consilio?**

I like that it is full service and I can do everything myself, instead of having to wait for others to upload documents, prepare productions, etc.

**What do you dislike about Sightline by Consilio?**

I don't think the platform is very intuitive. I wish we could delete documents sets that have been incorrectly loaded, or at least rename them. I also wish there was a better filtering option in doc list.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Speed of getting the production done and being able to do things on my own time instead of having to wait.

  ### 30. Receptive staff, excellent software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about Sightline by Consilio?**

The customizeable, intuitive technology. The customer care is also excellent and the sightline staff are responsive (even for very urgent projects and on weekends!)  They really do go above and beyond.

**What do you dislike about Sightline by Consilio?**

The costs which can sometimes spiral - that being said I understand that it is difficult to stick to fee estimates when the size of the task at hand is unclear in the first instance.

**Recommendations to others considering Sightline by Consilio:**

Definitely a good one to try and better than anything else that I have seen on the market.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

We are able to complete disclosure and document review tasks quickly and more efficiently with the software. We can also easily redact documents and set up numerous tiers of reviwers to ensure that we do not compromise on quality and accuracy.

  ### 31. I find this platform confusing to use and navigate.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2021

**What do you like best about Sightline by Consilio?**

It's nice for reviewing documents to produce

**What do you dislike about Sightline by Consilio?**

It's hard to use for deposition preparation

**What problems is Sightline by Consilio solving and how is that benefiting you?**

I am in constant contact with my rep and others to help work out things.

  ### 32. User friendly with some good features.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about Sightline by Consilio?**

The coloured programable tags . When reviewing, they allow for a more efficient review which isn't limited to "copy from previous".

**What do you dislike about Sightline by Consilio?**

Only being able to draw down a limited number of documents at a time for review. I can see that if you are completing your review with others, you might prefer to take a set of more than can be taken in order to ensure that, for example, a specific period of time is limited to one reviewer.

**Recommendations to others considering Sightline by Consilio:**

Make use of the online learning available in video form early on as it represents a cost-effective solution for most learning needs.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

A cost effective solution for a small disclosure exercise, which ordinarily would have been completed on Relativty instead of Sigtline.

  ### 33. Excellent Experience Using Sightline

**Rating:** 5.0/5.0 stars

**Reviewed by:** Debbie E. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2021

**What do you like best about Sightline by Consilio?**

Ease of Use, Adaptability, streamlines workload within project

**What do you dislike about Sightline by Consilio?**

I don't have any system dislikes, i have found it very good.

**Recommendations to others considering Sightline by Consilio:**

Ensure you have considered everything you need from the system at set up stage as this will ensure your project hits the ground running from day 1.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

We are reviewing Data inline with GDPR regulations. It has made the process quicker and easier than a manual review.

  ### 34. A very capable and efficient self-administered eDiscovery tool.   Saves money and time!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2021

**What do you like best about Sightline by Consilio?**

Ability to self-administer including the uploading and processing of data.  Favorite feature is the Doc Explorer tool which is very intuitive.

**What do you dislike about Sightline by Consilio?**

My least favorite aspect is the lack of a dynamic interface that limits what a user can view when the role of the user is limited (ie, a reviewer only).  The tool is powerful but that can also be confusing to a new login.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Solves our need to allow our internal legal team quick access to data for investigation or ECA purposes.

  ### 35. Great Review System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about Sightline by Consilio?**

Streamlined and efficient review and folder software.

**What do you dislike about Sightline by Consilio?**

(This box appears to be broken. No matter what I enter it won't accept the answer)

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Managing e-discovery projects in an efficient and streamlined system.

  ### 36. I have thoroughly enjoyed the product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2021

**What do you like best about Sightline by Consilio?**

The ease of using this product.  I also enjoyed the helpfulness and expertise of the staff supporting the product.

**What do you dislike about Sightline by Consilio?**

There isn't anything that I dislike about this product.  I honestly believe it is one of the best eDiscovery platforms on the market.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

The ability to search, organize and categorize needles in haystacks fast and efficiently.  We have been able to save our clients money and time by using this product.

  ### 37. Convenient, cost effective, simple to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alice M. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2021

**What do you like best about Sightline by Consilio?**

Easy to use plaform and cost efficient..

**What do you dislike about Sightline by Consilio?**

Can't adjust viewing pane to make bigger.

**Recommendations to others considering Sightline by Consilio:**

Work out what you want from the platform and use these requirements to set up platform at start of the document review.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Providing a cost-effective and efficient way to conduct a disclosure review.  Keeping costs down and having a platform that is specifically designed to search and review documents quickly.

  ### 38. Smooth and user-friendly platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 08, 2021

**What do you like best about Sightline by Consilio?**

In my 12 years of document review experience, this is my first time using Sightline. So far it has been an easy, user-friendly experience. The platform is quick, simple, and the display has a pleasing interface. I initally had a technical issue getting into the platform, and Brian in customer service helped me resolve the problem right away, and I've had no issues since.

**What do you dislike about Sightline by Consilio?**

I could not figure out how to view reviewed documents, which disappeared from the dashboard after completion. A colleague showed me where to find the widget to switch the dashboard view. This wasn't an intuitive feature; without help, I wouldn't have been able to figure it out.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

I am currently reviewing data-heavy audio files, which is unique in legal document review; Sightline is a better platform than more traditional doc review platforms in this regard.

  ### 39. Sightline - Small document review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2021

**What do you like best about Sightline by Consilio?**

Sightline was very easy to use, very accessible, and very easy to customise. It was great to be able to set up our review so quickly and then to easily make amendments ourselves as the review progressed, without needing to send instructions to the team managing the matter. It was quick to get used to the user interface, following which it became very intuitive and simple to carry out the vast majority of functions, including searching, retagging, and quality control.

**What do you dislike about Sightline by Consilio?**

There were a few functionalities that could have been better, in particular it would have been great to be able to load a mini doc list containing just the current batch of documents on its own rather than every document reviewed in the assignment in question, as this was a bit cumbersome. It would also have been useful to be able to load the document reviewer in another window without affecting the document reviewer already loaded (or at least to have been warned about the fact it would mean coding in the original window wouldn't be saved).

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Having a platform to easily review, tag, and organise lots of documents was great.

  ### 40. Straightforward and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Sightline by Consilio?**

The simplicity of the platform. The features are also easy to use.

**What do you dislike about Sightline by Consilio?**

Not applicable. No dislikes spring to mind.

**Recommendations to others considering Sightline by Consilio:**

N/A

**What problems is Sightline by Consilio solving and how is that benefiting you?**

I am currently using the platform for litigation.

  ### 41. Interface is user-friendly but narrowing searches by documents or date could be more intuitive

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2021

**What do you like best about Sightline by Consilio?**

Simplicity and user-friendliness of interface

**What do you dislike about Sightline by Consilio?**

Search function is helpful, but narrowing results is not intuitive

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Solving problem of isolating document; benefit of efficient document production and e-discovery

  ### 42. Sightline - Self Service Helpfullness

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2020

**What do you like best about Sightline by Consilio?**

Full of features, but basics are simple to use.

**What do you dislike about Sightline by Consilio?**

The new high-speed uploader still has some tweaking, in my opinion.

**Recommendations to others considering Sightline by Consilio:**

Have Scott give an in-depth overview of the tips and tricks.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Sightline has been a go-to platform for internal investigations.  Often these are opened/closed within a week or so.

  ### 43. The platform seemed powerful but not particularly user-friendly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about Sightline by Consilio?**

The variety of functionality available on the platform

**What do you dislike about Sightline by Consilio?**

The user interface was not particularly inviting or intuitive

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Storing large volumes of responses received to an inquiry

  ### 44. Good tool for simple document reviews

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** October 26, 2021

**What do you like best about Sightline by Consilio?**

It is an inexpensive option when doing a basic review.

**What do you dislike about Sightline by Consilio?**

The tagging functions and the back and forth movement is a bit clunky.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Cost of platforms for document review

  ### 45. Sightline easy to use and very effective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2021

**What do you like best about Sightline by Consilio?**

Very easy to use, you can speed up the file or lower the speed

**What do you dislike about Sightline by Consilio?**

You need to search again if the system get logged off

**What problems is Sightline by Consilio solving and how is that benefiting you?**

It is saving my time by providing me various details of the file that is useful for my review

  ### 46. Sightline

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2021

**What do you like best about Sightline by Consilio?**

Intuitive, Easy to learn. Coding is simple and to the point.

**What do you dislike about Sightline by Consilio?**

De-duping missed a lot of duplicates.  The that happens with most e-discovery.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Getting a big doc production done quickly.

  ### 47. My experience with both Sightline and the Consilio team have been outstanding.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2020

**What do you like best about Sightline by Consilio?**

I like the fact Sightline offer so many functions  which are easy to use. For example, I like the functionality of tags and filters. This is particularly important when you have thousands of documents and it makes so much easier to distribute work and categorise documentation. Another advantage of using this platform is that Sightline does not upload duplicates which helps us to save time during the document review process. Finally, the best part of Sightline is the team, in this case the Consilio team, they are very diligent and proactive as when I have had difficulties or any queries with the platform. They have answered my questions quickly and effectively. Furthermore, they have also set up meetings where they have shared their screens and training sessions to explain how to navigate in the platform and this has made my experience with Sightline exceptional which I haven't had with other providers.

**What do you dislike about Sightline by Consilio?**

I generally like everything, however, I do find a bit difficult to understand the metadata fields when I want to export a batch of documents. I don't think the issue is the platform at all but it would be useful to have a glossary to understand the meaning of each field.

**Recommendations to others considering Sightline by Consilio:**

I definitely recommend using this eDiscovery platform as its functionality is very helpful when you have to review large amount of documents which in the legal sector in very common. Furthermore, the team who manages Sightline is proactive as it responds quickly and effectively if you have any queries which provides an outstanding service. I cannot recommend enough this service.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Sightline has particularly help us when we have received large amount of data. As mentioned above, the platform has allowed us to easily categorise documents so we could delegate work within the team in a more effective way.

  ### 48. Audio Review Simplified

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nupur N. | Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2021

**What do you like best about Sightline by Consilio?**

Ease of use. Features such as overall workflow management, searching and reporting capabilities, keyword highlight.

**What do you dislike about Sightline by Consilio?**

UI can be more attractive and interactive

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Overall review workflow management with insights via the dashboard, metadata searching and batching for building efficiencies, ease of reviewing turret files.

  ### 49. HSBC DMT review of Sightline

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2021

**What do you like best about Sightline by Consilio?**

A powerful tool that allows for very intuitive review and drill down filtering.  I like the feature to group emails and attachments for PDF review

**What do you dislike about Sightline by Consilio?**

Slow upload process of larger data sets.

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Early stage of this process shows this can be a very workable solution for internal reviews

  ### 50. Sightline is a very useful tool with great trainers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about Sightline by Consilio?**

Chethan of the Sightline team has been very useful and helped us a lot.

**What do you dislike about Sightline by Consilio?**

It is not always very intuitive and it would be difficult without Chethan

**What problems is Sightline by Consilio solving and how is that benefiting you?**

Sightline has been great to sort and organise large numbers of documents and to review them.


## Sightline by Consilio Discussions
  - [What is Sightline by Consilio used for?](https://www.g2.com/discussions/what-is-sightline-by-consilio-used-for)

- [View Sightline by Consilio pricing details and edition comparison](https://www.g2.com/products/sightline-by-consilio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+17%3A05%3A16+-0500&secure%5Bsession_id%5D=dfb6c322-fea7-4ad8-bbe4-9037d3f5ae8b&secure%5Btoken%5D=a135ce7fd162d9b93cd8b41397dc07f279125d40fa30f85895bb99bf2b192706&format=llm_user)

## Sightline by Consilio Features
**Case Management**
- Intake
- Assignment
- Escalation

**Platform Data**
- Platform Search
- Dashboard
- Alerts and Notifications

**Document Collection**
- Legal Hold
- Document Collection
- Document Processing

**Analytics**
- Monitoring
- Metrics
- Compliance

**Document Management**
- Hold Requests
- Document Repository
- Template Library

**Document Review**
- Document Review
- Project Analytics
- Project Templates
- Automated Review
- User Reporting
- Permissioned Access
- Production

**Agentic AI - Investigation Management**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - eDiscovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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