Lexbe eDiscovery Platform Reviews

Being able to control my own database! I can upload my documents when I need them and don't have to wait on a vendor. Lexbe is very easy to use and is much quicker than other databases I have used. It has the exact right amount of options and not a bunch of extras I don't need. The price is great too!

Adobe fillable and electronically signed forms do not load in the viewer so we have had to convert them to load. Unfortunately, we can't always tell we have those documents in our data set until they fail to load. But, they are easy to locate once the documents are processed and you run a report.

If you have a lot of experience with the evolution of e-discovery over the past 10 to 15 years, you will be amazed and thankful that there is finally a do-it-yourself, user friendly, cost effective way to do e-discovery! Lexbe offers everything you need and not a bunch of expensive bells and whistles you don't need.

We are a mid-sized law firm with mid-sized corporate clients and cannot spend the incredible - and now unnecessary - costs associated with traditional e-discovery vendors and platforms. Being able to load and review e-discovery in Lexbe and not worry about the costs or lag time with vendor supported software has really improved the efficiency of our e-discovery.

This is an awful program in my opinion.

It could not handle searching PDF files.

Program is not worth it.

This is an awful company and program in my opinion. Avoid it at all costs.

It advertises itself as able to perform tasks similar to larger and more expensive programs, but it is not worth the cost. My experience with the company has been dreadful. They seem to be interested in taking my firm's money than anything else. We explained to the company three months ago that we had issues with their program, which required the use of Lexbe to search the individual e-mails from a large document production. When we searched for the list of e-mails as the instructions in the training videos suggested, we found some glitches. Our objective in using Lexbe was to be able to create searches in order to produce a “hits” list. If the search worked properly, we should have been able to use the “hits” list in order to “split” or isolate the documents by creating new pdfs based on the list. However, after looking at the “hits” for a specific “searched” email address, we realized that the data description in the “hits” list did not match the split documents. We saw that based on the search, the “hit” results were off. We called a representative from Lexbe to explain that the “hits” were inaccurate. We have emails from Lexbe technical support saying "I looked into the issue of the page numbers noted in the "Hits" not corresponding to the actual search hit results. I was able to replicate the issue on my end and have escalated it to our software team for further investigation. I will get back to you shortly with more information after our team investigates." In other words, we identified an issue caused by an internal Lexbe software glitch. The suggestion was to use "native" files rather than PDF files, but of course that is not always possible in litigation. A few days later, we were told: "Our software team was able to determine the cause of the issue which is data specific and relates to internal page breaks applied to the documents in this production. They are currently working to find a solution." The then said "Our team is going to change the software to take this unique situation into account. This change will be in effect with the next release and we will advise when that release occurs. Following the next release, you should no longer encounter this issue." They suggested "In the meantime, the workaround is to download the native version of the document...." Again, the native file is often not available from an opposing party in a litigation. Long story short, Lexbe never provided us with a solution.

We informed Lexbe that we would not ask for money back for the funds previously paid to it , but wanted to suspend the account since the product was not as advertised. However, Lexbe refused to suspend or cancel our account and is currently demanding monthly payments. My advice is to stay far away from this company.

The fact that you can upload your own documents and cases. Along with the automatic OCR, our e-discovery process has gained significant efficiencies from the last platform we were using. The tagging system and case search is robust, which is important because we have a lot of related documents that we want to cross reference but also keep within a particular case. Also being able to unredact at a later point, our old platform wouldn't let us do that.

The only minor dislike is the white redaction boxes. We are used to black boxes, and prefer the black vs. the white or the "x".

Document review, management and production. Our review to production lifecycle now takes half the time it used to. We are more organized and the process is easy to do.

The Lexbe platform allows the option for more user control if desired, as is often the case with our firm when handling a smaller litigation. This approach allows us to keep costs down to our firm and our clients by allowing our staff to handle the data collections, review and productions. And for larger cases we can still request assistance from Lexbe representatives at a reasonable cost should the need arise. This more hands on approach is unique to many other platforms which may require the use of their services which can lead to additional fees/expenses and sometimes longer wait times depending on the quickness of the vendor in addressing your processing requests. We also really enjoy the various pricing models available and the flexibility to switch plans based on our needs relative to the firm's caseload.

As the new Lexbe platform was recently released and it is relatively new overall, I have sometimes experienced an error or a design flaw. However, the technical support team is extremely helpful and always makes sure to address any issue quickly & thoroughly. They also continually update their program based on our needs and concerns by implementing suggested edits & improvements to the platform to make the program easier for the customer. We appreciate that Lexbe reaches out often for user opinions & suggestions to constantly improve their product and ensure our needs are met.

Visit their website and view a demo of the platform or better yet reach out for a more

The Lexbe Platform allows us to handle all aspects of eDiscovery for both side's documents. Our firm saves time and money on review as we are able to quickly locate & determine responsive documents by using the many search techniques available and due to a superior OCR conversion which handles many additional file types to other platforms. We can easily sort and organize documents as needed which makes productions quick & accurate. The program works well with email threads as well to make sure related documents are not missed during attorney review. It also makes designating files, bates numbering and deduplication really easy and reliable. Lexbe continually offers training & webinars as well to keep our attorneys & support up to date on best practices and time/money saving tips in the platform and in the industry.

The automatic OCR feature combined with the cloud hosting and high degree of tag customization make Lexbe a powerful tool for teams to analyze, organize, and share vast amounts of documents. Having text searchability across pretty much all document formats allows for a high degree of targeted searching, which can then be organized into highly customized tags and folders. Cloud hosting means these documents can then be shared efficiently and readily, even among team members on the other side of the planet.

The production features could be improved. Namely, the propagation of privilege throughout entire document families, the "placeholders" that are generated when the software encounters a problematic file, and the length of time it takes to process a production can make production a frustrating and time-consuming process, and occasionally results in discovery disputes.

Document management, organization, analysis, and sharing/collaboration with partners is greatly enhanced

Lexbe is very user friendly with regard to document uploads, and administrative management. When I can't figure something out, the Help pages are only a click away and are very clear in their application. The application support team and professional services group are very responsive, attentive and professional.

There is not much to dislike, honestly. I came from a Relativity background, and Lexbe is extremely refreshing on all levels.

I am able to upload documents and set up reviews very quickly after we receive a document production from outside counsel. It has significantly cut down on delay time between receipt of a production and the time when the attorneys can start review. With Relativity, I was looking at a 48 to 36 hour delay in uploading before availability. Lexbe cuts this processing time significantly.

I really appreciate the customer service support at Lexbe. My experiences with them have always been very positive and easy, with solutions to my problems quickly found.

The platform is not always immediately intuitive, especially to people more used to working through word documents and on paper.

We needed a faster way to share documents and a better method for organizing them. Lexbe easily solved both these issues.

Most of us seriously welcome the client benefit bolster in Lexbe. My activities together have dependably been extremely good and, with options for my issues quickly found.

The particular particular stage is not usually quickly in-born, specifically to a lot of associated using these varieties of more employed to operating through phrase reviews and after papers.

Obtain the try their web page plus view a good exhibition associated combined with the products

Most associated effortlessly all of us required a faster solution to discuss reviews together with a exceptional method of choosing aside them. Lexbe proficiently explained each these kind of issues.

I truly delightful the customer benefit strengthen at Lexbe. Our encounters with them have dependably already been extremely positive and simple, with solutions for my issues rapidly found.

The stage isn't very generally instantly in-born, particularly to individuals more used to working through phrase reports and on paper.

We required a quicker method to share reports and a superior technique for sorting out them. Lexbe effectively explained both these issues.

Visit their page and view a demo of the products

I like that the program processes the data at a rapid pace while grouping emails and attachments together. It makes reviewing documents easier with many shortcuts!

I don't love the look of the platform and many at my firm has complained to "too many clicks" to save during the review process.

We have cut down on the expense for our clients using this product.

Pretty easy to use, can be very fast when running productions or uploading docs. Easy to control adding users, folders, and tags.

Can be very slow, buggy. Frequently messes up productions and has some weird design flaws.

Allows us to do e-discovery and make productions.

I like that it allows my team to process and organize a large number of files without feeling overwhelmed.

What I dislike most about the software is the price point.

Again, it allows us to handle thousands of e-discovery documents in a manageable way.

The layout it easy to follow and can quickly browse all the cases for the firm. Uploading documents is a breeze and running productions is fast and easy.

I am still a fairly new user and have not used all the features yet, but I have not come across anything I did not like.

Able to review documents for all of our client cases and add custom fields on production of documents.

I like the ability to finish my research quickly and accurately

haven't found anything I didn't like yet.

I ma just starting to use this program and can't wait to get started.

Easy to redact and review documents by case

user experience can be more straightforward

discovery, good way to organize documents

The ease of use and reasonable price point.

The custom tagging is challenging, but easy once you get the hang of it.

Easy to deploy and handle cases from inception to production in-house

Reasonable easy to use e-discovery platform for mid-size law firms.