
I like that the program processes the data at a rapid pace while grouping emails and attachments together. It makes reviewing documents easier with many shortcuts! Review collected by and hosted on G2.com.
I don't love the look of the platform and many at my firm has complained to "too many clicks" to save during the review process. Review collected by and hosted on G2.com.
Being able to control my own database! I can upload my documents when I need them and don't have to wait on a vendor. Lexbe is very easy to use and is much quicker than other databases I have used. It has the exact right amount of options and not a bunch of extras I don't need. The price is great too! Review collected by and hosted on G2.com.
Adobe fillable and electronically signed forms do not load in the viewer so we have had to convert them to load. Unfortunately, we can't always tell we have those documents in our data set until they fail to load. But, they are easy to locate once the documents are processed and you run a report. Review collected by and hosted on G2.com.
The fact that you can upload your own documents and cases. Along with the automatic OCR, our e-discovery process has gained significant efficiencies from the last platform we were using. The tagging system and case search is robust, which is important because we have a lot of related documents that we want to cross reference but also keep within a particular case. Also being able to unredact at a later point, our old platform wouldn't let us do that. Review collected by and hosted on G2.com.
The only minor dislike is the white redaction boxes. We are used to black boxes, and prefer the black vs. the white or the "x". Review collected by and hosted on G2.com.
I truly delightful the customer benefit strengthen at Lexbe. Our encounters with them have dependably already been extremely positive and simple, with solutions for my issues rapidly found. Review collected by and hosted on G2.com.
The stage isn't very generally instantly in-born, particularly to individuals more used to working through phrase reports and on paper. Review collected by and hosted on G2.com.
The Lexbe platform allows the option for more user control if desired, as is often the case with our firm when handling a smaller litigation. This approach allows us to keep costs down to our firm and our clients by allowing our staff to handle the data collections, review and productions. And for larger cases we can still request assistance from Lexbe representatives at a reasonable cost should the need arise. This more hands on approach is unique to many other platforms which may require the use of their services which can lead to additional fees/expenses and sometimes longer wait times depending on the quickness of the vendor in addressing your processing requests. We also really enjoy the various pricing models available and the flexibility to switch plans based on our needs relative to the firm's caseload. Review collected by and hosted on G2.com.
As the new Lexbe platform was recently released and it is relatively new overall, I have sometimes experienced an error or a design flaw. However, the technical support team is extremely helpful and always makes sure to address any issue quickly & thoroughly. They also continually update their program based on our needs and concerns by implementing suggested edits & improvements to the platform to make the program easier for the customer. We appreciate that Lexbe reaches out often for user opinions & suggestions to constantly improve their product and ensure our needs are met. Review collected by and hosted on G2.com.
The automatic OCR feature combined with the cloud hosting and high degree of tag customization make Lexbe a powerful tool for teams to analyze, organize, and share vast amounts of documents. Having text searchability across pretty much all document formats allows for a high degree of targeted searching, which can then be organized into highly customized tags and folders. Cloud hosting means these documents can then be shared efficiently and readily, even among team members on the other side of the planet. Review collected by and hosted on G2.com.
The production features could be improved. Namely, the propagation of privilege throughout entire document families, the "placeholders" that are generated when the software encounters a problematic file, and the length of time it takes to process a production can make production a frustrating and time-consuming process, and occasionally results in discovery disputes. Review collected by and hosted on G2.com.
Lexbe is very user friendly with regard to document uploads, and administrative management. When I can't figure something out, the Help pages are only a click away and are very clear in their application. The application support team and professional services group are very responsive, attentive and professional. Review collected by and hosted on G2.com.
There is not much to dislike, honestly. I came from a Relativity background, and Lexbe is extremely refreshing on all levels. Review collected by and hosted on G2.com.
Most of us seriously welcome the client benefit bolster in Lexbe. My activities together have dependably been extremely good and, with options for my issues quickly found. Review collected by and hosted on G2.com.
The particular particular stage is not usually quickly in-born, specifically to a lot of associated using these varieties of more employed to operating through phrase reviews and after papers. Review collected by and hosted on G2.com.
I really appreciate the customer service support at Lexbe. My experiences with them have always been very positive and easy, with solutions to my problems quickly found. Review collected by and hosted on G2.com.
The platform is not always immediately intuitive, especially to people more used to working through word documents and on paper. Review collected by and hosted on G2.com.
Pretty easy to use, can be very fast when running productions or uploading docs. Easy to control adding users, folders, and tags. Review collected by and hosted on G2.com.
Can be very slow, buggy. Frequently messes up productions and has some weird design flaws. Review collected by and hosted on G2.com.
The layout it easy to follow and can quickly browse all the cases for the firm. Uploading documents is a breeze and running productions is fast and easy. Review collected by and hosted on G2.com.
I am still a fairly new user and have not used all the features yet, but I have not come across anything I did not like. Review collected by and hosted on G2.com.