
Great pricing model for small matters and easy to do most functions on your own. While it's largely a do-it-yourself platform, their customer service folks are great and easy to get a hold of. Cloud-based hosting makes it much faster than the traditional platforms, and uploading/processing is super snappy. Very easy to do quick productions and uploads. Review collected by and hosted on G2.com.
Search features are minimal compared to the larger (and pricier) providers. Uploading incoming productions can be a bit of a struggle, though getting better, and customer service is good at helping you sort through through it. Review collected by and hosted on G2.com.
Logikcull is much more intuitive and user friendly than other document management software available. I'm able to take control of the entire process rather than relying on out additional outside vendors to prep my documents for upload, download and production. I felt I needed very minimal training before I was comfortable in the software, and for those moments when I hit a snag, their chat feature is extremely helpful and their service team is very responsive. Review collected by and hosted on G2.com.
There's nothing to complain about! I've been 100% impressed by the team at Logikcull. Review collected by and hosted on G2.com.
I love that I am able to do everything autonomously without having to request the Logikcull team to build searches, run productions, ingest data, etc. I also really like having chat support available at any time. Being able to have control over my projects saves a ton of time and prevents miscommunication that can sometimes happen with third party vendors. Review collected by and hosted on G2.com.
I wish there was a way to view multiple review windows/documents at once. Sometimes I need to compare documents and it becomes a matter of downloading one document, navigating to the second document, and completely losing my place from the first doc. I would like a "near duplicates" function also for documents that only differ slightly (filename). Review collected by and hosted on G2.com.
Being able to control the e-discovery process. Logikcull is user friendly and easy for people to review and code/tag documents. Review collected by and hosted on G2.com.
I would like to be able to more easily bulk print documents. For example if an email has 10 attachments. I would like to be able to easily print the email with all of its attachments by either tagging all of them or using another function rather than printing them each one at a time. Review collected by and hosted on G2.com.
The customer service you get with Logikcull is unparalleled. Anytime I've had any sort of question or problem, the service team has gone above and beyond my expectations to solve whatever I need. I'm blown away every time. Review collected by and hosted on G2.com.
If you have a lot of files and a very specific search term, it can be difficult to narrow down the relevant files if they're not uploaded in a certain way. Review collected by and hosted on G2.com.
The tech support is the BEST! The folks there are truly awesome!!! I can't say enough good things about them.
They are always very friendly & patient and always solve my issues. They will go the extra millions miles to help. Because I'm new to e-discovery, they also never make me feel like a total idiot.
I also like that the desktop doesn't seem as "busy" as other e-discovery platforms, e.g., Relativity. That makes it much less intimidating, but it is also extremely functional and powerful. Review collected by and hosted on G2.com.
As someone who's new to e-discovery, I don't feel I have the depth of knowledge to answer this. Review collected by and hosted on G2.com.
I like how fast Logikcull is above everything else. I can upload data myself and begin reviewing in less than an hour. I can them review and tag documents quickly and create a download and have it in opposing counsel's hands within a day. Review collected by and hosted on G2.com.
I dislike the structure they are currently using for organizing their tags. I wish I had a little more control, such as moving ones I create to the top of the list so I don't have to scroll down to check them. Review collected by and hosted on G2.com.
Simplicity, and all necessary features are available. Most of all what we like, is that our clients love it! The review platform is easy to utilize. Lawyers are inherently technology adverse and Logikcull breaks it down easily for them to understand in snippets. The carousal is probably the most helpful feature as clients are always looking to modify their review criteria on the fly and in this case we do not need to respond to their every search request as in other programs. The speed for the downloads is incredible and probably unmatched by any other programs I've used. This helps provide a quick turnaround for document productions, something that aids in quality control reviews after they're printed and also clients of course enjoy the fast turn around. Review collected by and hosted on G2.com.
The inability to search in excess 1000+ records is limiting but workable if needed. Review sets need help. And access to the database on the fly could be very helpful but Excel downloads can be a workaround too. Sometimes uploads have a slight hangup when native files are not uploaded with a tiff and they cannot be rendered. It is difficult to work around some of the Logik issues because of the lack of access to the database. In this case, we do not usually use Logik as an "ECA" database which is early case assessment and can consist of an extraordinary amount of information in excess of 100+gb and millions of records. Frankly, it doesn't seem suited for large cases like that and is best for smaller reviews. Review collected by and hosted on G2.com.
LogikCull is cost effective, great customer service, very intuitive to use, and has very robust features and functionality. When looking for an eDiscovery product, we did a comprehensive review of the applications available in the marketplace. We found LogikCull to be, hands down, the best and the most cost effective. Review collected by and hosted on G2.com.
Things we did not like when we first started were mostly learning issues. Once the users understood how to use the product (and, again, kudos to the online help as well as customer service), it was pretty smooth sailing. Administration was a little difficult in the beginning because invoicing was not broken down by client. Again, LogikCull saw the need, addressed it, and now there is a way to get the invoices broken down as well as the ability to generate an invoice for cost pass through. Review collected by and hosted on G2.com.
Logikcull allows you to completely have control during the e-Discovery process. No third-party vendors and no waiting. You can process incoming productions and process outgoing productions yourself at a fraction of the cost. Review collected by and hosted on G2.com.
There is a big learning curve when it comes to running your own e-Discovery. It's not impossible and Logikcull will help you through the growing pains, but it does require a competent employee to do. Review collected by and hosted on G2.com.
While this product is natural and easy to use, in the rare case that it acts in a way you don't expect there is someone right there to help. Fantastic product with better customer service. Review collected by and hosted on G2.com.
It would be nice if, in addition to the the the amount of data uploading, it would give the cost for the upload. It would make the billing easier to track. Review collected by and hosted on G2.com.
I like that Logikcull has made out document review process more manageable. We needed a solution for organizing and searching through several thousands of documents and this product did not disappoint. The platform is incredibly user friendly and almost everyone on the team felt confident making tags and performing searches within days. The team liked that we were able to manage access to the project and change administrator designations with ease. In addition, I liked that support was only a chat away. Whenever we had questions, the support team was prompt and provided an answer in mere minutes no matter the time of day. In the ends, we were able to organize the materials by both date and subject and create tag identifiers for subtopics while also adding comments and call outs to other team members. This product made our production easier and helped save time for everyone involved. Review collected by and hosted on G2.com.
The only downside to this product was that the metadata was used to identify the date of a document over the actual date that was printed on the documents. The only way to remedy the issue was to upload the documents in a different manner. Other than that the platform was great! Review collected by and hosted on G2.com.
Logikcull has designed a uniquely intuitive interface which provides the user clarity without oversimplification — making it an ideal platform even for those individuals unfamiliar with e-discovery. This is backed up with fantastic customer support which is available at the click of a button. Review collected by and hosted on G2.com.
Hopefully, their roadmap will include integrations with additional cloud providers in the future (they already integrate with Google Vault/Drive, Box, and Slack). Review collected by and hosted on G2.com.
Logikcull is very user-friendly. Even more complex tasks can be completed (with some help from Logikcull's support team) by someone without an extensive e-discovery background. Review collected by and hosted on G2.com.
Sometimes it can be a little cumbersome to import document productions from Relativity or other more popular e-discovery platforms. Review collected by and hosted on G2.com.
When working for my previous Am Law firm I worked on internal investigations almost exclusively for my last 4 years there. During that time I worked with every different e-discovery platform and was almost universally displeased with the amount of time and money each system took to get up and running and then also to maintain. On the other end of the spectrum is the user friendly Logikcull. At first, I was certainly cautious about taking on some of the takes I previously employed several expensive professionals to perform. However, Logikcull's user interface is very intuitive and easy to get everything set up and functioning well. Review collected by and hosted on G2.com.
Not sure if this is even an option, but I would probably prefer going through an initial questionnaire to get things set up and then pay to have someone at Logikcull handle that. It is certainly not a huge concern, but it would be a nice offering in my opinion. Review collected by and hosted on G2.com.
I like being able to do my own uploads and not having to relay and/or wait on anyone else to do it, like an IT department, who may have other projects with priority. It gives me more CONTROL! Review collected by and hosted on G2.com.
I have had a few issues or learning curves regarding searching within individual documents because the document images in my project are not OCRed and therefore not searchable with the keyword search box. In order to search within a document, I must open the text version which does not provide a key word search box and do a control / find which then searches everything on the screen, not just the document. Kinda of a work around to be able to search a document.... Review collected by and hosted on G2.com.
Logikcull has made life much easier for our law firm. Prior to using Logikcull we were using iPro on-premise which was much more difficult to administer and setup for our users. Our litigation paralegals have put Logikcull through the paces and it checked all the boxes that we needed in a document review and production platform. Logikcull is very price competitive and very easy to use by our paralegals and attorneys, almost with no training. If training is needed, then there are prompts and popups to guide you while using the app so that you get "Just in Time" training for most tasks. For more advanced tasks, we have used support and they have been exceptional at assisting us almost immediately. The fact that Logikcull is cloud-based was perfect for our firm, as we have been migrating our systems to the cloud over the past couple of years. One of the big remaining systems stuck on premise was our old iPro system. Because Logikcull is cloud-based we can now quickly and securely grant access to our clients, experts and anyone we may need to grant access and they can sign on via any web browser and start working in a matter of minutes. Overall I can highly recommend Logikcull. Review collected by and hosted on G2.com.
I don't have much to say about things I don't like. I checked with our users and they also did not have anything negative to say. Review collected by and hosted on G2.com.
1 - The intuitive features. I have used many different platforms. For very sophisticated users, there are some platforms that are more customizable, but those platforms are extremely unweildy, and have very steep learning curves (requiring hours and hours of training and trial/error to perform even seemingly simple tasks). Logikcull, on the otherhand, offers the core features that I am looking to use in an already intuitive and easy to use package.
2 - The pricing. I wish this pricing had always been this easy. I have used many different e-discovery platforms for litigation, and have continually shopped deals for my clients. Over the years, Logikcull's pricing would have saved my clients many tens of thousands of dollars. Review collected by and hosted on G2.com.
The entire process is simplified to make it more intuitive. This inherently means that certain features available on other platforms on other platforms are missing. Review collected by and hosted on G2.com.
Logikcull support turns problems into solutions. Rather than having to learn a complex problem, they handled my onboarding around the needs of my particular, "time sensitive" e-discovery problem. Easy to understand pricing and a Swiss Army Knife tool set make it practical to buy and easy to roll out. Once attorneys find out it's available, they want it. Applications come out of the woodwork for improved workflow and happier staff. Review collected by and hosted on G2.com.
Pricing is fair, but you need to watch the calendar. It's billed monthly, so if you load a project on the 29th and remove it on the 2nd, you're billed for 2 months of service. Review collected by and hosted on G2.com.
We love how much time this saves. It has totally changed the way we handle discovery. No more boxes and cumbersome reviews. Attorneys can be more hands on without the additional help of a paralegal or assistant. One review with proper tagging through Logikcull saves us hours of searching in the future, as well as worrying about accidentally producing anything in error. Review collected by and hosted on G2.com.
I wish there was still an archiving function for old projects as when we had originally decided to sign up for the service. Review collected by and hosted on G2.com.
I love that everything is online and readily available from any device and that it's extremely easy to use and get trained all within the hour. Never slow and very intuitive. Also the support is one of the best support teams I have ever encountered. I am in IT so I know what its like to deal with people but they are amazing with all of our attorneys here who aren't too tech savvy but by the end of it they are pros using Logikcull. Review collected by and hosted on G2.com.
There isn't anything that I have encountered that I don't like about Logikcull. Review collected by and hosted on G2.com.
Ease of use and multiple viewing choices. Review collected by and hosted on G2.com.
Some tasks function automatically while others require specific action to "save" a choice. For new and infrequent users of the platform, it is confusing and frustrating. Just pick one way across the board and eliminate that stress. Review collected by and hosted on G2.com.