Best Business Instant Messaging Software

How Many Business Instant Messaging Software Products Does G2 Track?

Total Products under this Category: 144

Category Stats (Sep 2026)

  • Average Rating: 4.45/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Lark (+0.4%) - Among all products in this category, Lark recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Business Instant Messaging Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 216,300+ Authentic Reviews
  • 144+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Business Instant Messaging Software

G2 Grid® for Business Instant Messaging Software plotting products by satisfaction and market presence

Highlighted products: Microsoft Teams, Slack, Google Workspace, Zoom Workplace, Microsoft 365, Webex Suite, ClickUp, and Connecteam.

Underlying data: [Grid® JSON](https://www.g2.com/categories/business-instant-messaging/grids.json?focus%5B%5D=microsoft-teams&focus%5B%5D=slack&focus%5B%5D=google-workspace&focus%5B%5D=zoom-workplace&focus%5B%5D=microsoft365&focus%5B%5D=cisco-webex-suite&focus%5B%5D=clickup&focus%5B%5D=connecteam)

Microsoft Teams

Microsoft Teams es una plataforma de colaboración integral desarrollada por Microsoft, diseñada para optimizar la comunicación y el trabajo en equipo dentro de las organizaciones. Integra chat, videoconferencias, almacenamiento de archivos e integración de aplicaciones en una sola interfaz, facilitando la colaboración sin problemas a través de varios dispositivos y sistemas operativos. Como parte del paquete Microsoft 365, Teams mejora la productividad al proporcionar un centro centralizado para las interacciones del equipo y la gestión de proyectos. Características y Funcionalidades Clave: - Chat y Mensajería: Facilita la comunicación de texto en tiempo real con individuos o grupos, admitiendo texto enriquecido, emojis, stickers y GIFs. - Videoconferencias: Ofrece reuniones de video de alta calidad con funciones como compartir pantalla, fondos personalizados y subtítulos en vivo, acomodando tanto reuniones pequeñas de equipo como grandes seminarios web. - Compartición y Colaboración de Archivos: Permite el almacenamiento y compartición segura de archivos a través de la integración con OneDrive y SharePoint, permitiendo a múltiples usuarios coautoría de documentos simultáneamente. - Integración con Aplicaciones: Soporta la integración con una amplia gama de aplicaciones de Microsoft y de terceros, mejorando la eficiencia del flujo de trabajo al reunir varias herramientas en una sola plataforma. - Seguridad y Cumplimiento: Proporciona medidas de seguridad de nivel empresarial, incluyendo cifrado de datos para reuniones, chats, llamadas y archivos, asegurando el cumplimiento con los estándares de la industria. Valor Principal y Soluciones Proporcionadas: Microsoft Teams aborda los desafíos de la colaboración en el lugar de trabajo moderno unificando los canales de comunicación, reduciendo la necesidad de múltiples herramientas dispares. Mejora la productividad del equipo al centralizar los recursos, facilitar la colaboración en tiempo real y asegurar el intercambio seguro de información. Al integrarse con el ecosistema más amplio de Microsoft 365, Teams ofrece un entorno cohesivo que apoya el trabajo remoto, equipos híbridos y la colaboración en persona, adaptándose a las diversas necesidades de la fuerza laboral actual.

Average Rating: 4.4/5.0

Total Reviews: 17,685

G2 Deal: % off Microsoft Teams

Our partnership with Pax8 brings you Microsoft 365 Teams directly. Click claim offer to get started!

View this exclusive G2 deal

How Do G2 Users Rate Microsoft Teams?

  • ¿Ha sido the product un buen socio para hacer negocios?: 8.9/10 (Category avg: 8.8/10)
  • Aplicación Web: 8.8/10 (Category avg: 9.0/10)
  • Integraciones de terceros: 8.7/10 (Category avg: 8.4/10)
  • Uso compartido de archivos: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind Microsoft Teams?

  • Vendedor: Microsoft
  • Año de fundación: 1975
  • Ubicación de la sede: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 seguidores en Twitter
  • Página de LinkedIn®: www.linkedin.com
    231,632 empleados en LinkedIn®
  • Propiedad: MSFT

Who Uses This Product?

  • Who Uses This: Ingeniero de software, Gerente de Proyecto
  • Top Industries: Tecnología de la información y servicios, Software de Computadora
  • Company Size: 39% Large, 38% Medium

What Do G2 Reviewers Say About Microsoft Teams?

AI-generated summary from verified user reviews

Pros
  • Los usuarios encuentran Microsoft Teams muy fácil de usar, mejorando la comunicación y colaboración diaria a través de diferentes plataformas sin esfuerzo.
  • Los usuarios encuentran la colaboración en equipo fluida con Microsoft Teams, integrando reuniones, chats y compartición de archivos de manera eficiente.
  • Los usuarios encuentran que Microsoft Teams es una herramienta excelente para la comunicación, mejorando la colaboración a través de funciones integradas y organización.
  • Los usuarios valoran el fácil intercambio de archivos en Microsoft Teams, mejorando la colaboración y agilizando la comunicación entre equipos.
  • Los usuarios valoran las funciones de comunicación fácil de Microsoft Teams, mejorando la colaboración y la conciencia de disponibilidad entre los miembros del equipo.
Cons
  • Los usuarios a menudo experimentan carga lenta con Microsoft Teams, especialmente cuando usan múltiples aplicaciones o durante reuniones de video.
  • Los usuarios experimentan problemas de rendimiento con Teams, incluyendo un alto consumo de recursos y dificultades en situaciones de bajo ancho de banda.
  • Los usuarios informan que la interfaz de usuario puede ser abrumadora y lenta, complicando su navegación y experiencia durante el uso.
  • Los usuarios a menudo enfrentan problemas de conectividad con Microsoft Teams, particularmente durante situaciones de bajo ancho de banda que interrumpen su experiencia.
  • Los usuarios experimentan retrasos en el rendimiento con Microsoft Teams, lo que lleva a la frustración, especialmente en máquinas más antiguas y conexiones de baja ancho de banda.

What Are Recent G2 Reviews of Microsoft Teams?

What Are G2 Users Discussing About Microsoft Teams?

Slack

Slack è il tuo unico spazio di lavoro che ti connette con le persone e gli strumenti con cui lavori ogni giorno, indipendentemente da dove ti trovi o cosa fai. Con Slack ottieni messaggi in tempo reale tramite chiamate e chat, un archivio ricercabile di tutti i tuoi file e conversazioni, e integrazioni con un numero crescente di bot e app utili. Ora tutti possono finalmente essere sulla stessa lunghezza d'onda e portare a termine il loro lavoro. Slack: è dove avviene il lavoro.

Average Rating: 4.5/5.0

Total Reviews: 37,545

G2 Deal: 25% off eligible upgrades to Slack Pro and Business+ for 12 months

Slack goes beyond chat and video—it empowers teams to work more efficiently by automating everyday tasks, putting your most important conversations at the center, and connecting everyone instantly (right where they're already working). Limited time offer for companies with 200 or fewer users.

View this exclusive G2 deal

How Do G2 Users Rate Slack?

  • Ritiene che the product sia stato un valido partner commerciale?: 9.1/10 (Category avg: 8.8/10)
  • Applicazione Web: 9.2/10 (Category avg: 9.0/10)
  • Integrazioni di terze parti: 9.0/10 (Category avg: 8.4/10)
  • Condivisione di file: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Slack?

  • Venditore: Salesforce
  • Sito web dell'azienda:
  • Anno di Fondazione: 1999
  • Sede centrale: San Francisco, CA
  • Twitter: @salesforce
    579,511 follower su Twitter
  • Pagina LinkedIn®: www.linkedin.com
    83,223 dipendenti su LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Project Manager
  • Top Industries: Software per computer, Tecnologia dell'informazione e servizi
  • Company Size: 41% Small, 41% Medium

What Do G2 Reviewers Say About Slack?

AI-generated summary from verified user reviews

Pros
  • Gli utenti trovano Slack estremamente facile da usare, facilitando una collaborazione e un'integrazione senza soluzione di continuità tra i team.
  • Gli utenti amano la collaborazione efficace del team in Slack, trovando che i huddle e i canali organizzati migliorano la comunicazione e la gestione dei compiti.
  • Gli utenti amano Slack per la sua comunicazione efficiente, che consente risposte rapide e una collaborazione senza soluzione di continuità tra i team in diversi fusi orari.
  • Gli utenti amano le integrazioni senza soluzione di continuità di Slack, migliorando la collaborazione e automatizzando le attività senza sforzo su tutta la piattaforma.
  • Gli utenti apprezzano la facilità di coordinamento e le integrazioni in Slack, migliorando la comunicazione e la produttività del team.
Cons
  • Gli utenti spesso affrontano problemi di notifica in Slack, causando messaggi persi e avvisi travolgenti da più canali.
  • Gli utenti trovano che le funzionalità mancanti in Slack portano a confusione e difficoltà nell'organizzare i canali in modo efficiente.
  • Gli utenti sono frustrati dalla storia limitata dei messaggi di Slack e dalla mancanza di un'organizzazione intuitiva per le risorse condivise.
  • Gli utenti trovano l'esperienza travolgente di avvisi costanti e volume di messaggi stressante e distraente.
  • Gli utenti trovano il numero eccessivo di canali e la cronologia dei messaggi limitata una sfida per il monitoraggio dei progetti e la comunicazione.

What Are Recent G2 Reviews of Slack?

What Are G2 Users Discussing About Slack?

Google Workspace

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace.

Average Rating: 4.6/5.0

Total Reviews: 45,693

How Do G2 Users Rate Google Workspace?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.8/10)
  • Web Application: 9.1/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.7/10 (Category avg: 8.4/10)
  • File Sharing: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Google Workspace?

  • Seller: Google
  • Year Founded: 1998
  • HQ Location: Mountain View, CA
  • Twitter: @google
    31,899,995 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    341,888 employees on LinkedIn®
  • Ownership: NASDAQ:GOOG

Who Uses This Product?

  • Who Uses This: Student, Teacher
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 47% Small, 35% Medium

What Do G2 Reviewers Say About Google Workspace?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in Google Workspace, facilitating smooth and efficient workflow management.
  • Users love the seamless team collaboration in Google Workspace, enhancing communication and boosting productivity effortlessly.
  • Users love the seamless integrations in Google Workspace, enhancing efficiency with easy access to tools and scheduling.
  • Users praise the ease of use and integration in Google Workspace, enhancing productivity and collaboration seamlessly.
  • Users appreciate the seamless Google integration of Workspace, enhancing collaboration and efficiency across all tools.
Cons
  • Users face missing features in Google Workspace, such as limited offline capabilities and restrictions on accessing certain functionalities.
  • Users find the limited features of Google Workspace unnecessary for smaller teams, lacking essential tools for their needs.
  • Users find Google Workspace lacking features compared to other platforms, impacting effective campaign management and data handling.
  • Users find internet dependency challenging, as offline functionality is limited and issues with quality can arise.
  • Users find limited customization options in Google Workspace, particularly for calendars and forms, restricting flexibility and creativity.

What Are Recent G2 Reviews of Google Workspace?

What Are G2 Users Discussing About Google Workspace?

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and scheduling—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context. From spontaneous chats to scheduled meetings and calls, everything stays connected, searchable, and secure—powered by one intuitive platform built for how modern teams work. Zoom Productivity: Workflows Connected, Work Effortless Transform how work gets done with AI-first collaboration that keeps people, content, and actions in one place. From brainstorming on whiteboards to co-creating in docs, sharing clips, and automating follow-ups, Zoom connects every step of your workflow. With Zoom Hub and integrated video management, knowledge stays organized, accessible, and actionable—so teams can move from idea to outcome without friction. Zoom Spaces: Smarter, Connected Workplaces for Every Team Bring your physical and hybrid environments to life with intelligent, connected spaces. Zoom Spaces unifies meeting rooms, desk reservations, digital signage, and visitor management into one seamless experience—making it simple to collaborate, navigate, and manage the workplace. Whether employees are remote, hybrid, or on-site, Zoom creates a consistent, secure, and flexible environment that keeps teams connected wherever work happens. Zoom Employee Engagement: Connect, Inspire, and Empower Every Employee Foster belonging and alignment with Workvivo by Zoom—a modern employee experience platform that unites communication, culture, and community in one place. From company-wide updates to recognition, feedback, and social engagement, Workvivo gives every employee a voice and a sense of connection. Built right into Zoom Workplace, it helps organizations strengthen culture, boost engagement, and keep teams informed and inspired—no matter where they work.

Average Rating: 4.5/5.0

Total Reviews: 53,595

How Do G2 Users Rate Zoom Workplace?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Web Application: 8.9/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.5/10 (Category avg: 8.4/10)
  • File Sharing: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Zoom Workplace?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @zoom
    1,042,714 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13,494 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 51% Small, 31% Medium

What Do G2 Reviewers Say About Zoom Workplace?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Zoom Workplace, enjoying seamless access to features with just a click.
  • Users appreciate the ease of collaboration in Zoom Workplace, especially with breakout rooms and seamless screen sharing.
  • Users value the reliability of Zoom Workplace, ensuring seamless connectivity and stability even during adverse conditions.
  • Users find the ease of use for meetings in Zoom Workplace invaluable for seamless collaboration and productivity.
  • Users enjoy the easy-to-use video conferencing features of Zoom, facilitating smooth communication and collaboration in hybrid work settings.
Cons
  • Users note the limited features of Zoom Workplace, expressing a need for improved built-in collaboration tools.
  • Users experience Zoom issues like fatigue, connectivity problems, and confusing configurations that hinder their overall meeting effectiveness.
  • Users experience Zoom fatigue, notification overload, and connectivity issues, making long meetings feel overwhelming and impersonal.
  • Users find missing features in Zoom Workplace, like improved sharing links and chat access post-calls, frustrating.
  • Users often face connection issues with Zoom Workplace, leading to a frustrating and less seamless experience.

What Are Recent G2 Reviews of Zoom Workplace?

What Are G2 Users Discussing About Zoom Workplace?

Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more.

Average Rating: 4.6/5.0

Total Reviews: 5,544

How Do G2 Users Rate Microsoft 365?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Web Application: 9.2/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.9/10 (Category avg: 8.4/10)
  • File Sharing: 9.4/10 (Category avg: 8.9/10)

Who Is the Company Behind Microsoft 365?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    231,632 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Who Uses This: Owner, Software Engineer
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 37% Medium, 35% Small

What Do G2 Reviewers Say About Microsoft 365?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use in Microsoft 365, enjoying straightforward implementation and seamless navigation.
  • Users appreciate the seamless team collaboration in Microsoft 365, enhancing efficiency and communication across various applications.
  • Users value the easy integration with Microsoft apps, enhancing data access and collaboration across devices.
  • Users value the easy integration of Microsoft 365 with other tools, enhancing collaboration and accessibility across devices.
  • Users love the seamless integration of Microsoft 365 with other apps, enhancing accessibility and collaboration.
Cons
  • Users find Microsoft 365 too expensive for small teams, encountering frustrating limitations and issues with updates.
  • Users find the missing features frustrating, as essential tools are locked behind higher-priced plans and updates disrupt functionality.
  • Users find the learning curve daunting with Microsoft 365, often feeling overwhelmed by its complexity and features.
  • Users find Microsoft 365 lacking essential features, especially with frequent updates that disrupt established workflows and settings.
  • Users are frustrated by limited features in Microsoft 365, often requiring costly plans for full functionality.

What Are Recent G2 Reviews of Microsoft 365?

What Are G2 Users Discussing About Microsoft 365?

Webex Suite

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging.

Average Rating: 4.2/5.0

Total Reviews: 17,663

How Do G2 Users Rate Webex Suite?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.8/10)
  • Web Application: 8.8/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.7/10 (Category avg: 8.4/10)
  • File Sharing: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Webex Suite?

  • Seller: Cisco
  • Company Website:
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • Twitter: @Cisco
    720,366 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    95,545 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 50% Large, 31% Medium

What Do G2 Reviewers Say About Webex Suite?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Webex Suite for its all-in-one solution for communication and collaboration.
  • Users value the high-quality video and audio of Webex Suite, enabling effective and seamless collaboration across locations.
  • Users appreciate the reliable connections provided by Webex Suite, enhancing their collaboration experience seamlessly.
  • Users value the all-in-one collaboration capabilities of Webex Suite, enhancing productivity with excellent video and audio quality.
  • Users commend the excellent video quality of Webex Suite, enhancing their meeting and collaboration experiences.
Cons
  • Users often experience slow loading issues with Webex Suite, causing frustration during calls and overall usage.
  • Users report performance issues with Webex Suite, describing lag, freezes, and a cluttered interface that complicates usability.
  • Users find Webex Suite not user-friendly, citing a cluttered interface and confusion with settings as major drawbacks.
  • Users find the lack of intuitiveness in Webex Suite's interface challenging, especially for new users navigating features.
  • Users find the poor user experience of Webex Suite challenging, with a complex setup and a cluttered interface.

What Are Recent G2 Reviews of Webex Suite?

What Are G2 Users Discussing About Webex Suite?

ClickUp

ClickUp é o primeiro Espaço de Trabalho Convergente de IA do mundo, reunindo todos os aplicativos de trabalho, dados e fluxos de trabalho. ClickUp elimina todas as formas de dispersão de trabalho para fornecer 100% de contexto e um único lugar para humanos e agentes trabalharem juntos. Confiado por mais de 20 milhões de usuários em todo o mundo, ClickUp tem a missão de maximizar a produtividade humana.

Average Rating: 4.6/5.0

Total Reviews: 13,468

How Do G2 Users Rate ClickUp?

  • the product tem sido um bom parceiro comercial?: 9.0/10 (Category avg: 8.8/10)
  • Aplicação Web: 9.2/10 (Category avg: 9.0/10)
  • Integrações de Terceiros: 8.8/10 (Category avg: 8.4/10)
  • Compartilhamento de arquivos: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind ClickUp?

  • Vendedor: ClickUp
  • Website da Empresa:
  • Ano de Fundação: 2017
  • Localização da Sede: San Diego, California
  • Twitter: @clickup
    69,539 seguidores no Twitter
  • Página do LinkedIn®: www.linkedin.com
    1,526 funcionários no LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Gerente de Projetos
  • Top Industries: Marketing e Publicidade, Software de Computador
  • Company Size: 77% Small, 19% Medium

What Do G2 Reviewers Say About ClickUp?

AI-generated summary from verified user reviews

Pros
  • Os usuários acham o ClickUp incrivelmente fácil e simples de usar, agilizando tarefas e aumentando a produtividade sem esforço.
  • Os usuários valorizam a flexibilidade na gestão de tarefas, permitindo fluxos de trabalho personalizados para tarefas pessoais, de equipe e de projeto.
  • Os usuários apreciam a abundância de recursos no ClickUp, tornando o gerenciamento de tarefas tranquilo e eficiente.
  • Os usuários apreciam o ClickUp por suas tarefas de gestão simplificadas, permitindo melhor organização e eficiência no gerenciamento de projetos.
  • Os usuários apreciam o ClickUp por sua organização simplificada, tornando a gestão de equipes e o acompanhamento de projetos eficiente e sem esforço.
Cons
  • Os usuários acham os recursos ausentes no ClickUp frustrantes, particularmente a falta de ferramentas básicas como subpastas.
  • Os usuários experimentam uma curva de aprendizado com o ClickUp, achando a abundância de recursos assustadora no início.
  • Os usuários observam recursos limitados no ClickUp, com opções básicas ausentes e um processo de configuração complexo que dificulta a facilidade de uso.
  • Os usuários acham o ClickUp não intuitivo, sentindo-se sobrecarregados por seus muitos recursos e tendo dificuldades com a configuração inicial e o desempenho.
  • Os usuários experimentam tempos de carregamento lentos no ClickUp, o que afeta sua produtividade ao gerenciar várias tarefas e campos.

What Are Recent G2 Reviews of ClickUp?

What Are G2 Users Discussing About ClickUp?

Connecteam

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams. Whether you need to create complex shift schedules, automate payroll-ready timesheets, distribute company announcements, or onboard new hires at scale, Connecteam brings everything under one intuitive app. Save time and increase productivity with AI assisted scheduling, mobile-first custom checklists, forms, and reports; Track work hours with GPS time clock; Simplify employee communication, enhance professional skills with mobile courses (AI powered course content creator), manage daily tasks and so much more, all in one app. Connecteam AI helps you work faster and smarter than humanly possible, while keeping it simple: -AI Agent : Just ask your AI sidekick in chat. From stock info to safety steps, manuals, or care procedures, employees get instant spot-on answers, pulled straight from your in-app resources. No delays, no guesswork. -Auto scheduling : Your team schedule’s fully covered in seconds. AI puzzles availability, roles, fairness, and requirements with expert precision. The result? Reliable schedules, happier employees, and no admin hassle. -AI course creation: Turn any training topic into a full course. Just describe the subject and AI instantly builds a pro-level course, ready to go. Your team, trained the way you need, to the standard you expect. -File to Form: Digitize forms in a snap - upload a file or take a photo of any paper form. AI turns it into a fillable version your team can complete wherever they are. Easy for them, efficient for you. -AI updates and feed: Level up every update - write clear team updates that land. AI enhances your message and auto-translates it into each employee’s preferred language. Everyone stays aligned, nothing gets misinterpreted. -Speech to text: Fill forms, hands-free - simply speak into forms. AI captures, summarizes, and sorts your team’s input on the spot, without them having to look down or slow down. No distractions, no delays—just clear, accurate reporting. Additionally, ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).

Average Rating: 4.6/5.0

Total Reviews: 3,491

How Do G2 Users Rate Connecteam?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.8/10)
  • Web Application: 9.0/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.0/10 (Category avg: 8.4/10)
  • File Sharing: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Connecteam?

  • Seller: Connecteam
  • Year Founded: 2015
  • HQ Location: New York, NY
  • Twitter: @ConnecteamApp
    1,235 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    530 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Manager
  • Top Industries: Construction, Retail
  • Company Size: 83% Small, 14% Medium

What Do G2 Reviewers Say About Connecteam?

AI-generated summary from verified user reviews

Pros
  • Users find Connecteam's ease of use remarkable, noting its intuitive design and straightforward setup for all staff members.
  • Users value the ease of use and comprehensive features of Connecteam, enhancing communication and efficiency within teams.
  • Users love the customizable scheduling feature of Connecteam, enhancing organization and accountability among staff greatly.
  • Users value the effortless team collaboration in Connecteam, enhancing scheduling, communication, and overall team rapport.
  • Users find Connecteam to be user-friendly, enabling easy navigation and effective communication among staff members.
Cons
  • Users find missing features in Connecteam, such as limited templates and underwhelming admin organization, frustrating.
  • Users find the limited features of Connecteam to be frustrating and wish for more customization options.
  • Users face scheduling issues with Connecteam, citing limitations in view options and difficulties in managing time effectively.
  • Users report needing improvements for clearer notifications and easier access to admin features in Connecteam.
  • Users find the learning curve challenging, especially with navigation differences between desktop and app functionalities.

What Are Recent G2 Reviews of Connecteam?

What Are G2 Users Discussing About Connecteam?

RingCentral Video

Glip is a conversation platform for teams to plan, share & organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity. Glip helps teams to connect in real-time, unifying chat, tasks, video calling, file sharing, and event scheduling. Glip simplifies teamwork with secure instant messaging designed for teams to communicate and get work done at the same time. With Glip, work can be organized around conversations because the two are aligned. Users will always know what their team is doing and what needs to be done next. Glip enables the free flow of communication in teams. With text and and video chat at Glip's core, conversation barriers between team members are removed, enabling productivity and a smoother workflow. Ideas can be debated and problems solved through swift communication with Glip, which can be used like a Knowledge Base. Email and third party integrations mean that Glip - which requires no technical knowledge - can be implemented by teams already using different applications.

Average Rating: 4.2/5.0

Total Reviews: 496

How Do G2 Users Rate RingCentral Video?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.8/10)
  • Web Application: 8.7/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.3/10 (Category avg: 8.4/10)
  • File Sharing: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind RingCentral Video?

  • Seller: RingCentral
  • Year Founded: 1999
  • HQ Location: Belmont, CA
  • Twitter: @RingCentral
    61,963 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,726 employees on LinkedIn®
  • Ownership: NYSE:RNG

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Medium, 42% Small

What Do G2 Reviewers Say About RingCentral Video?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of RingCentral Video, making connections and setups straightforward and efficient.
  • Users enjoy the great video quality of RingCentral Video, enhancing their conferencing experience significantly.
  • Users appreciate the easy screen sharing feature of RingCentral Video, enabling seamless collaboration and connectivity.
  • Users praise the accessible connectivity of RingCentral Video, making it easy for everyone to join meetings effortlessly.
  • Users find RingCentral Video to be highly reliable, ensuring stable connections and clear communication for meetings.
Cons
  • Users experience connectivity issues with RingCentral Video, including delays and audio sync problems during meetings.
  • Users report slow loading times, particularly when joining large meetings, negatively impacting their overall experience.
  • Users find the learning curve to be challenging, requiring extra time to adjust to RingCentral Video's interface.
  • Users find missing features in RingCentral Video, particularly for interactivity and engaging tools during meetings.
  • Users experience occasional performance issues with RingCentral Video, such as lags and app freezes during use.

What Are Recent G2 Reviews of RingCentral Video?

What Are G2 Users Discussing About RingCentral Video?

Zoho Cliq

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business positively.

Average Rating: 4.4/5.0

Total Reviews: 255

How Do G2 Users Rate Zoho Cliq?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Web Application: 8.9/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.6/10 (Category avg: 8.4/10)
  • File Sharing: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Zoho Cliq?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,766 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 55% Small, 30% Medium

What Do G2 Reviewers Say About Zoho Cliq?

AI-generated summary from verified user reviews

Pros
  • Users find Zoho Cliq to be simple and efficient, enabling seamless communication and collaboration with minimal setup.
  • Users appreciate the seamless communication capabilities of Zoho Cliq, enhancing team collaboration without switching apps.
  • Users value the easy communication with teams via Zoho Cliq, enhancing collaboration and streamlining workflows efficiently.
  • Users enjoy the easy file sharing features in Zoho Cliq, enhancing collaboration and communication within their teams.
  • Users value the effective team collaboration in Zoho Cliq, facilitating secure communication and project discussions effortlessly.
Cons
  • Users experience slow loading times with Zoho Cliq, impacting performance when managing multiple chats and channels.
  • Users find difficult navigation in Zoho Cliq, especially beginners struggling with settings and features.
  • Users note the missing functionality of in-chat search and mobile app shortcomings, which hinder user experience.
  • Users struggle with the non-intuitive navigation of Zoho Cliq, particularly beginners finding it challenging to navigate settings.
  • Users find the channel creation process not user-friendly, suggesting the UI design needs modernization for better usability.

What Are Recent G2 Reviews of Zoho Cliq?

What Are G2 Users Discussing About Zoho Cliq?

Missive

Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? Losing the thread when the person who owns it is out? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email. Every conversation gets an owner, so nobody replies twice and nothing sits unread for a week. Teammates discuss a thread in private comments right beside it instead of forwarding it around, and when someone's away, whoever picks it up gets the full history. Missive's AI assistant works inside the inbox. It reads a thread and drafts a reply in your voice, searches your email, contacts and calendar, and reads attachments. Through MCP it pulls context from tools like ClickUp, Todoist and Stripe—and the reverse, letting Claude, ChatGPT or Cursor act on your conversations, contacts and drafts from outside Missive. Bring your own Claude, OpenAI or Gemini key, or use Missive AI credits. You approve before anything sends. Used by over 6000 businesses, including accounting firms, manufacturers, property management companies, travel agencies, legal practices, and logistics teams. -- Key features • Team Inboxes: Shared addresses the whole team works from, with assignment so every conversation has a clear owner and coverage when someone's out. • Internal comments and @mentions: Discuss a thread in a private sidebar next to the actual email. The customer never sees it. • AI assistant: Drafts replies in your voice, searches your inbox, contacts and calendar, and reads attachments. Labels, events and sends happen only after you approve. • MCP in both directions: Missive AI connects out to tools like ClickUp, Todoist and Stripe, and Missive's MCP server lets Claude, ChatGPT or Cursor work on your inbox from outside. • Automated Workflows: Create customizable rules to automate repetitive tasks and use AI to get even more efficiency. Popular use cases include auto-categorization of emails, auto-follow-up emails, automatic forwarding of receipts, and out-of-office auto-responses. • Canned responses: Save time with pre-written replies to customer inquiries, sales pitches, or to include that PDF you always need to attach when signing up a new client. • Integrations: Pipedrive, HubSpot, Shopify, Airtable, ClickUp, Asana, Dialpad, Twilio, Aircall, Zapier, and a REST API for building your own.

Average Rating: 4.7/5.0

Total Reviews: 850

How Do G2 Users Rate Missive?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.8/10)
  • Web Application: 9.1/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.3/10 (Category avg: 8.4/10)
  • File Sharing: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Missive?

  • Seller: Missive
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Quebec, QC
  • Twitter: @missiveapp
    2,667 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Accounting, Marketing and Advertising
  • Company Size: 87% Small, 12% Medium

What Do G2 Reviewers Say About Missive?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless team collaboration in Missive, enhancing productivity through integrated chat and task assignment.
  • Users appreciate the team collaboration features of Missive, which streamline workflow and enhance productivity significantly.
  • Users find Missive's intuitive interface and seamless collaboration features make email management effortless and efficient.
  • Users appreciate the collaborative features of Missive that enhance team productivity and streamline email management.
  • Users highlight the communication ease with Missive, praising its collaborative email drafting and seamless integration features.
Cons
  • Users note the missing features in Missive, such as offline support and an improved search and labeling system.
  • Users find the learning curve challenging initially, requiring time to become familiar with advanced features and setups.
  • Users find the search functionality lacking, especially for specific and older messages, despite some improvements over time.
  • Users find the search difficulty frustrating, particularly with older messages, though improvements are underway.
  • Users find the steep learning curve of Missive challenging initially, making setup and feature integration feel daunting.

What Are Recent G2 Reviews of Missive?

What Are G2 Users Discussing About Missive?

Lark

Construído pela ByteDance, o Lark é um espaço de trabalho empresarial de IA projetado para colaboração perfeita entre humanos e agentes. Ele unifica equipes, comunicação, conhecimento e fluxos de trabalho de negócios em um ambiente conectado com uma arquitetura aberta para modelos e agentes de IA. Ao trazer o trabalho para um único lugar em vez de espalhá-lo por aplicativos separados, o Lark oferece à IA um contexto completo e em tempo real e a capacidade nativa de atuar em todo o negócio. Hoje, organizações em mais de 190 mercados usam o Lark para transformar a IA em valor comercial mensurável.

Average Rating: 4.6/5.0

Total Reviews: 178

How Do G2 Users Rate Lark?

  • the product tem sido um bom parceiro comercial?: 9.5/10 (Category avg: 8.8/10)
  • Aplicação Web: 8.9/10 (Category avg: 9.0/10)
  • Integrações de Terceiros: 8.4/10 (Category avg: 8.4/10)
  • Compartilhamento de arquivos: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Lark?

  • Vendedor: Lark Technologies
  • Ano de Fundação: 2003
  • Localização da Sede: Singapore, Singapore
  • Twitter: @lark
    471 seguidores no Twitter
  • Página do LinkedIn®: www.linkedin.com
    210 funcionários no LinkedIn®

Who Uses This Product?

  • Top Industries: Tecnologia da Informação e Serviços, Software de Computador
  • Company Size: 48% Small, 31% Medium

What Do G2 Reviewers Say About Lark?

AI-generated summary from verified user reviews

Pros
  • Os usuários apreciam a experiência de trabalho remoto sem interrupções oferecida pela Lark, facilitando a colaboração fácil entre equipes em todo o mundo.
  • Os usuários adoram as capacidades de automação do Lark, simplificando fluxos de trabalho e aumentando a produtividade sem esforço.
  • Os usuários apreciam a facilidade de uso do Lark, desfrutando de colaboração perfeita e navegação eficiente em seus recursos.
  • Os usuários adoram o Lark por seus recursos fáceis de usar, incluindo colaboração em tempo real, ferramentas integradas e navegação fácil.
  • Os usuários adoram o recurso de lembretes do Lark, melhorando a colaboração em equipe e a eficiência do agendamento sem esforço.
Cons
  • Os usuários experimentam falhas ocasionais e atrasos na versão para PC, impactando o desempenho geral e a usabilidade.
  • Os usuários acham a experiência avassaladora de navegar por inúmeros recursos e o complexo processo de integração desafiador no início.
  • Os usuários acham que os recursos avassaladores do Lark complicam a configuração inicial e a navegação, impactando a experiência do usuário.
  • Os usuários desejam mais integrações com outras plataformas, embora algumas melhorias tenham sido observadas e opções personalizadas existam.
  • Os usuários experimentam falhas de software no Lark, especialmente com problemas de login e opções limitadas de personalização que afetam a usabilidade.

What Are Recent G2 Reviews of Lark?

What Are G2 Users Discussing About Lark?

Text Request

Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business. Text Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue.

Average Rating: 4.6/5.0

Total Reviews: 957

G2 Deal: 20% OFF your first three months using code "G2Deal"

Text Request is the business texting platform built to ignite customer engagement. Exclusive to G2 users! Receive 20% off the first 3 months on ANY plan! Head over to: https://www.textrequest.com/pricing

View this exclusive G2 deal

How Do G2 Users Rate Text Request?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.8/10)
  • Web Application: 9.0/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.2/10 (Category avg: 8.4/10)
  • File Sharing: 8.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Text Request?

  • Seller: Text Request
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Chattanooga, Tennessee
  • Twitter: @Text_Request
    642 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Owner
  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 65% Small, 31% Medium

What Do G2 Reviewers Say About Text Request?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive and user-friendly interface of Text Request, enhancing communication and client interactions effectively.
  • Users value the effortless communication capabilities of Text Request, enhancing customer service and efficiency.
  • Users love the easy communication with Text Request, appreciating its user-friendly setup and quick customer support.
  • Users find Text Request to be intuitive and user-friendly, enhancing client interactions and communication efficiency.
  • Users value the effective client interaction features of Text Request, enhancing engagement through intuitive mass messaging and real-time analytics.
Cons
  • Users express frustration over missing features like automatic sorting and unresolved conversation notifications affecting usability.
  • Users find the limited features of Text Request frustrating, especially the inability to send videos and unclear pricing.
  • Users feel the cost is steep for Text Request, especially compared to other available free platforms.
  • Users struggle with lack of notifications, facing issues with sound alerts and slow loading times in Text Request.
  • Users report frequent software glitches that disrupt functionality and lead to miscommunication and missed messages.

What Are Recent G2 Reviews of Text Request?

What Are G2 Users Discussing About Text Request?

Teamwork Chat

Teamwork Chat is a real-time messaging platform designed to enhance team collaboration and communication. It offers instant messaging, group chats, and file sharing, enabling teams to stay connected and work efficiently. The platform integrates seamlessly with Teamwork's suite of project management tools, providing a unified workspace for managing tasks and projects. Key Features: - Instant Messaging: Facilitates quick and direct communication among team members. - Group Chats: Allows the creation of channels for specific projects or topics, promoting organized discussions. - File Sharing: Enables easy sharing of documents and media within conversations. - Integration with Teamwork Projects: Links chat discussions directly to tasks and projects, streamlining workflow. - Search Functionality: Provides the ability to search through messages and files for quick information retrieval. - Notifications: Offers customizable alerts to keep users informed without overwhelming them. Primary Value: Teamwork Chat addresses the need for efficient and organized team communication. By integrating with Teamwork's project management tools, it ensures that conversations are directly linked to tasks and projects, reducing miscommunication and enhancing productivity. The platform's user-friendly interface and robust features make it an essential tool for teams aiming to collaborate effectively in real-time.

Average Rating: 4.4/5.0

Total Reviews: 63

How Do G2 Users Rate Teamwork Chat?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Web Application: 9.1/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.2/10 (Category avg: 8.4/10)
  • File Sharing: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Teamwork Chat?

  • Seller: Teamwork
  • Year Founded: 2007
  • HQ Location: Cork
  • Twitter: @teamwork
    1 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    549 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 63% Small, 24% Medium

What Do G2 Reviewers Say About Teamwork Chat?

AI-generated summary from verified user reviews

Pros
  • Users value the easy group communication of Teamwork Chat, enhancing collaboration and keeping all discussions organized.
  • Users appreciate the ease of use of Teamwork Chat, facilitating smooth communication and project management.
  • Users value the real-time communication and organization features of Teamwork Chat, enhancing team collaboration and productivity.
  • Users value the organization of Teamwork Chat, which facilitates focused discussions and enhances team collaboration.
  • Users appreciate the easy and fast file sharing feature of Teamwork Chat, enhancing collaboration and communication effectively.
Cons
  • Users find the experience overwhelming due to frequent notifications and message clutter, hindering focus and efficiency.
  • Users find the slow loading times frustrating, leading to delays and a less efficient chat experience.
  • Users experience file sharing issues with Teamwork Chat, facing slow speeds and inadequate file management capabilities.
  • Users note the missing features in Teamwork Chat, especially compared to more advanced alternatives like Slack or Microsoft Teams.
  • Users experience performance issues, including slow mobile app response, unreliable notifications, and sluggish file sharing.

What Are Recent G2 Reviews of Teamwork Chat?

What Are G2 Users Discussing About Teamwork Chat?

Blink

Blink is a leading employee experience platform designed to connect users to the tools, information, and actions necessary for effective work performance. Specifically tailored for frontline and deskless organizations, as well as complex and distributed workforces, Blink addresses the digital divide between desk-based and non-desk employees. This platform ensures that every worker, regardless of their work environment, has access to the resources they need to excel in their roles. The target audience for Blink includes industries where a significant portion of the workforce operates without a traditional desk, such as healthcare, transportation, logistics, manufacturing, hospitality, and retail. By providing a mobile-first digital front door, Blink unifies communications, knowledge, and workflows into a cohesive platform. This integration promotes higher adoption rates, increased productivity, and enhanced employee engagement across organizations. Unlike traditional intranet solutions or standalone communication tools, Blink facilitates actionable insights, allowing employees to not only receive information but also to engage with it effectively. Key features of Blink include a comprehensive employee communications system that offers a social-style news feed, priority posts, push notifications, newsletters, and two-way messaging. This ensures that all employees receive real-time updates and can communicate seamlessly. Additionally, Blink serves as an employee intranet, providing a centralized hub for easy access to documents, policies, HR tools, workflows, and third-party applications. This streamlined access is particularly beneficial for organizations with a diverse workforce, as it eliminates the need for a company email address or fixed workstation, allowing for quick onboarding through single sign-on (SSO) authentication and an intuitive mobile interface. Moreover, Blink enhances employee engagement through features such as peer recognition, surveys, onboarding flows, and shift scheduling. Its built-in AI capabilities improve search functionality, content creation, and analytics, enabling employees to find answers quickly and communicate more effectively. The platform has demonstrated significant impact, with customers reporting an average of seven app opens per day per user and a reduction in frontline attrition of up to 25%. Blink’s high employee activation rate of 95% and its endorsement by global organizations like McDonald's, Domino's, and Nokia underscore its effectiveness in fostering a connected and engaged workforce. Recognized as a leader in employee engagement software, Blink continues to set the standard for employee experience platforms in today's dynamic work environments.

Average Rating: 4.6/5.0

Total Reviews: 400

How Do G2 Users Rate Blink?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Web Application: 9.2/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.5/10 (Category avg: 8.4/10)
  • File Sharing: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Blink?

  • Seller: Blink
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Boston, MA
  • Twitter: @joinBlink
    2,743 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    343 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Operations Manager, Assistant Operations Manager
  • Top Industries: Transportation/Trucking/Railroad, Hospital & Health Care
  • Company Size: 46% Large, 42% Medium

What Do G2 Reviewers Say About Blink?

AI-generated summary from verified user reviews

Pros
  • Users praise Blink for its ease of use, making engagement and daily tasks simple and efficient.
  • Users enjoy the ease of communication provided by Blink, enhancing teamwork and information sharing across staff.
  • Users appreciate the transformative internal communications Blink offers, fostering connection and collaboration in a user-friendly manner.
  • Users commend Blink for its transformative internal communication, enhancing connections and information access for front-line workers.
  • Users value the engaging social experience of Blink, fostering connection and pride across the organization.
Cons
  • Users express disappointment over missing features like Blink Forms and lack of message search functionality.
  • Users experience file sharing issues due to sync problems and lack of notifications, leading to missed updates on important content.
  • Users express frustration with the lack of features, limiting their ability to utilize Blink's full potential.
  • Users find Blink's limited functionality frustrating, missing key features like Blink Forms and shared notepad capabilities.
  • Users express frustration over the lack of email notifications, impacting timely communication and updates on Blink.

What Are Recent G2 Reviews of Blink?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 23, 2024

Business Instant Messaging Topics

Expand/Collapse

Learn More About Business Instant Messaging Software

What is Business Instant Messaging Software?

Business instant messaging software provide users with instant messaging platforms that allow direct and group messaging capabilities within an organization. These tools aim to facilitate quick conversations between team members. Business messaging tools make communicating with coworkers as easy as chatting with friends on social media or via text. Most business instant messaging options include emoji and GIF capability to promote authentic and natural conversation within the workplace.

Key Benefits of Business Instant Messaging Software

  • Offer instant communication capability between team members
  • Allow teams to connect regardless of location
  • Make messages easily searchable
  • Provide a less formal virtual space for team communication
  • Connect an organization horizontally and vertically

Why Use Business Instant Messaging Software?

Most modern businesses leverage some type of business instant messaging software. They provide a cornucopia of benefits, making them a mainstay of the modern software stack.

Rapid — Business messaging tools support employees by bringing instant messaging to a workforce. Teams can rapidly communicate with one another, facilitating collaboration between remote employees, across teams, or across offices.

Informal — Email etiquette is notoriously difficult to master and can feel unnecessarily formal for simple questions. Business messaging tools allow teams to toss out overly professional decorum and focus on content over etiquette.

Mobile — All competitive business instant messaging products tout a robust, intuitive mobile application to pair with their desktop offering. Today, business requires people to reachable to support their peers at all times. Business instant messaging platforms are easy to use at work and on the go.

Adoptable — Instant messaging feels natural for most users at this point. Millennials now constitute the bulk of the workforce, and business instant messaging software is a natural step for this generation. Adoption rates are high since business messengers feel familiar.

Who Uses Business Instant Messaging Software?

Organizations across industries use business instant messengers to connect their employees. The software equips users with a quick, streamlined method of communicating with peers for all topics These platforms provide a time-effective alternative to passive mediums such as email or intrusive in-person meetings. The benefits provided by business instant messaging software are useful to businesses of any size—from three people to 3,000 people. Whether coordinating shifts in a university’s psychology lab or meetings in a Fortune 500 company, efficient communication is paramount.

Kinds of Business Instant Messaging Software

Stand-alone — Many business instant messengers are stand-alone products integrations. Dedicated business instant messaging tools sometimes provide additional features like video conferencing, limited VoIP capability, and employee directories to create a comprehensive communication hub.

Embedded — Instant messaging might come as an additional feature in other types of software or larger collaboration suites. Business instant messaging functionality is often found in employee intranet software, employee engagement software, or virtual workspaces. Other types of communication software, like video conferencing software, can also provide instant messaging.

Industry-specific — Some business instant messengers are built for specific industries with their unique needs in mind. For example, business instant messaging tools for manufacturing and field service will often include push-to-talk (PTT) software built in so remote employees have multiple instant communication channels. There are also clinical communication and collaboration platforms and HIPAA compliant messaging software built specifically for health care organizations. These platforms take patient confidentiality into consideration. Some popular, generalized business messengers have started to create industry-specific solutions or build compliance into their product so they’re available for specific industries.

Business Instant Messaging Software Features

Business instant messaging software share a few basic features across all products. As the space continues to become more competitive, some vendors have added additional communication and productivity features to help their product stand out.

Instant messaging — Instant, direct messaging is the main feature of business messenger applications. Users can instantly send direct or group messages. Depending on the administrator’s permissions, additional groups can be made by users or administrators.

Status updates — Users can leave a status attached to their profile to indicate their availability.

Activity feed — An activity feed is available to update users on new direct messages sent to them or new messages in groups. The feed will sometimes present replies to posts made by the user.

Notifications — Business messaging tools provide notifications when a user receives a direct message or a message is posted in a group. Additionally, users can turn notifications off or set certain permissions for notifications.

Emojis — Business messaging apps will often come loaded with emojis. Some applications even allow users to create their own.

Search — A search bar enables users to use keywords to easily find old messages.

File sharing — One of the main benefits of business messaging is the ability to easily and quickly share files and documents. Users can send links to documents hosted in the cloud or attach files saved on a desktop. Some tools even integrate with file repositories for streamlined file sharing.

Surveys and polls — Business messengers often provide simple survey and polling features allowing users to rapidly make decisions within the app.

Additional Business Instant Messaging Features

Conferencing — There has been increased effort to include audio and video conferencing functionality within business instant messaging products. When users can quickly move between text-based and audio-based communications, problems are resolved and questions are answered more efficiently.

Knowledge base integration — Some knowledge management tools serve as connectors between business instant messaging apps and knowledge bases. This type of integration attaches questions to answers then sends both to a searchable knowledge base.

Automatic translation — Some business messaging applications can automatically translate messages from one language into another via machine translation software.

Screen sharing — Business messengers with video conferencing capability often allow screen sharing between conference participants.

AI assistants — AI assistants are sometimes included in business messaging apps. They guide users to behaviors based on the messages they’ve sent. For example, if a user types to another that they need to meet at a certain date or time, an embedded AI assistant can open a prompt for the user to add an event to their calendar.

Potential Issues with Business Instant Messaging Software

Contextual inappropriateness — The convenience of instant messaging in the workplace is often a boon. As useful as business instant messaging software is, it is not always the most efficient or appropriate channel for certain situations. Problems can arise when individuals haven’t created clear distinctions for when it is appropriate to use a business messenger over email or another communication channel. While one-line emails could easily be relayed in an instant messenger, long-form messages with potential external participants aren’t appropriate on a business instant messaging platform.

This potential problem can be avoided with the implementation of clear guidelines identifying which communication channels should be used in a given situation. Businesses and organizations should include these guidelines in their onboarding and training process and make them available in a knowledge base for reference. Individuals who don’t use the appropriate channels should be gently reminded to break these habits.