# What are the key features of instant messaging software?

What are the key features of instant messaging software?

##### Post Metadata
- Posted at: over 4 years ago
- Author title: Pinned by G2 as a common question
- Net upvotes: 1


## Comments
### Comment 1

Screen Sharing
Burn Out
Fork Out
Video Calling
One-On-One Messaging 
Audio Messaging
Code Snippet
Flagging 

##### Comment Metadata
- Posted at: about 4 years ago
- Author title: Software Programmer at Omniscient IT Solutions Pvt Ltd
- Net upvotes: 1


### Comment 2

1. Seamless Communication
2. Team Collaboration Feature
3. Multimedia File Sharing
4. AI-Powered Feature
5. Enterprise Security Feature
6. Must-Have Interaction Feature
7. Third-Party Tools Integration
8. Channel Management Feature
9. Permission Control Feature
10. Conversation Management

##### Comment Metadata
- Posted at: 9 days ago
- Author title: Digital Marketing Associates



### Comment 3

Instant messaging (IM) software enhances team communication in real-time between individuals or groups in an organization.

Key features include:

1. 1-on-1 and group chat
2. Multimedia sharing (photos, videos, gifs, audio, stickers)
3. Document sharing
4. Video meeting link sharing
5. Voice calling
6. Video conferencing
7. Screen sharing
8. Message search
9. Invite guests
10. Message notification
11. User name mentioning (group discussion)
12. AI Moderation
13. Calendar sync
14. 3rd party tool integration
15. Message emoji reaction
16. Set user permissions
17. User’s online status indication
18. Read receipts
19. Message send scheduling

If you want more details and more IM solutions, Let you see these posts: 
1. https://www.g2.com/categories/business-instant-messaging/small-business

2. https://www.trustfirms.com/best-free-chat-apis-sdks
 


##### Comment Metadata
- Posted at: 6 months ago
- Author title: Marketing & Strategy Lead at CONTUS 




## Related Product
[Troop Messenger](https://www.g2.com/products/troop-messenger/reviews)

## Related Category
[Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4