Troop Messenger Reviews & Product Details

I use Troop Messenger to communicate with my team, share files, and collaborate on different projects in real time. It solves the problem of scattered communication by bringing chats, calls, and file sharing into one secure platform, which helps me keep my team discussions organized. I like that Troop Messenger combines secure messaging, calls, and collaboration tools in one reliable platform. Knowing that conversations are encrypted gives me peace of mind, especially when sharing sensitive files or discussing confidential projects. The collaboration tools, including file sharing, screen sharing, and group chats, make teamwork smoother. It was very easy to set up because we're a very tech-savvy team. Review collected by and hosted on G2.com.

Troop Messenger could improve by streamlining its interface, enhancing mobile performance, and also adding more integrations. Review collected by and hosted on G2.com.

Troop Messenger provides a highly convenient and private communication experience to a team. The interface is user friendly and is friendly even to new users and it can support many functions like chat, video calls, sharing of files and also group work under the same platform. Review collected by and hosted on G2.com.

Although Troop Messenger is stable, it is a bit heavy to use when transferring large files or long chat histories. Certain higher integrations with third parties could be made to work more smoothly with automating the workflow. Review collected by and hosted on G2.com.

The best part I feel about this platform is the organized file storage. Retrieving of files becomes much easier in this platform. I also love the security it provides. Besides this, the user friendly interface is also worth mentioning. Communicating with teams is also easier with its portability from Android application. Review collected by and hosted on G2.com.

Though I don't have any issue with this platform but I wish that this platform outshines other in some features. Review collected by and hosted on G2.com.

I find Troop Messenger to be an easy-to-use SaaS messaging platform that enhances team communication and ensures file sharing is smooth and secure. I appreciate that it provides a comprehensive solution for teams and clients who require consistent, professional collaboration tools. The app stands out with its strong set of features, which we are quite satisfied with. The interface is particularly easy to understand, making communication fast with team members and simplifying file sharing, thereby making my work both easy and more efficient. I also found the setup process uncomplicated, especially for communication and file-sharing aspects, which allowed us to get started quickly without complications. Review collected by and hosted on G2.com.

Troop Messenger might feel a bit advanced for smaller teams. Review collected by and hosted on G2.com.

I like using Troop Messenger for simple and secure team communication all in one platform. It’s great for faster internal coordination. The easy onboarding process makes it a breeze to start without any training. I also appreciate the security features that help ensure our internal conversations and shared files remain protected within the organization. Review collected by and hosted on G2.com.

I think the User Interface could be improved. It would be better with a more modern and cleaner design, better spacing, consistent icons, and improved color contrast. Review collected by and hosted on G2.com.

I like most about troop messenger is ui design and its features and themes behind the chat and also secure chats Review collected by and hosted on G2.com.

Some features feel a bit inconsistent. For video calls multiple users not alloted. Review collected by and hosted on G2.com.

Simple and easy to understand. Easy to find the past chat history and also call quality is good Review collected by and hosted on G2.com.

Some advanced features need to be added and occasional delays in mobile notifications Review collected by and hosted on G2.com.

The search feature is incredibly efficient. I can easily find past conservations, files and messages. Review collected by and hosted on G2.com.

Sometimes the app experiences syncing issues across few devices. Review collected by and hosted on G2.com.

What I like best about Troop Messenger is its seamless integration of multiple communication modes within a single, secure platform. The ability to switch between direct messages, group chats, audio/video calls, and screen sharing—without leaving the app—makes it incredibly efficient for team collaboration. Its support for self-hosting and on-premise deployment is also a standout feature for organisations with strict data privacy and security requirements. Additionally, tools like “Burnout” (for confidential chats), message recall/edit, and remote logout show that it's been designed with both functionality and control in mind. Review collected by and hosted on G2.com.

One area where Troop Messenger could improve is its user interface, which can feel slightly cluttered and overwhelming for new users. While it offers a wide range of features, the navigation isn’t always intuitive—especially when switching between modules like chats, calls, and file repositories. Additionally, some advanced features (like Burnout or Forkout) could benefit from clearer onboarding or tooltips to ensure users fully understand how to use them. Mobile performance and notification consistency could also be better optimised for smoother real-time communication on the go. Review collected by and hosted on G2.com.

Security & Privacy: End-to-end encryption, on-premise deployment, and self-hosting options make it ideal for sensitive or confidential communication.

Integrated Features: Combines messaging, video/audio calls, file sharing, and screen sharing in one platform. Review collected by and hosted on G2.com.

Complexity for Small Teams: Its enterprise-grade features can feel overwhelming for small teams or startups that don't need advanced security or role-based controls.

User Interface (UI) Can Be Clunky: The UI isn't as modern or intuitive as some competitors (like Slack or Microsoft Teams), which may affect user adoption and ease of use. Review collected by and hosted on G2.com.