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Blackboard Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Blackboard Media

Blackboard Demo - There's More To Learn About Blackboard
A modern and intuitive learning management system (LMS) designed in collaboration with the global education community, providing students and instructors with a more inclusive, flexible, and insightful experience.
Blackboard Demo - More Inclusive
Fostering a sense of belonging is essential to student success. To truly create an inclusive learning environment requires a holistic approach, and Blackboard leads the market in many critical areas which allow your institution to meet students of all backgrounds where they are. Built to be mobil...
Blackboard Demo - More Flexible
Blackboard supports instructors with multiple formative and summative assessment methods, and features capabilities that reduce stress for students. For example, we’ve recently released features that allow students to use different test-taking strategies and understand their progress through asse...
Blackboard Demo - More Insightful
Blackboard presents insights embedded right into instructor and student workflows - making useful information readily available, and making it easier for instructors to help students where and when they need it most. Blackboard's progress tracking tools help students and instructors always know h...
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Blackboard Reviews (1,054)

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Reviews

Blackboard Reviews (1,054)

View 2 Video Reviews
4.0
1,055 reviews

Pros & Cons

Generated from real user reviews
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JG
Mid-Market (51-1000 emp.)
"Very engaging community for support"
What do you like best about Blackboard?

I have been a few different titles over the years. Now I am the LMS admin for our university. Since being admin, I realize how good Anthology does with engaging users. There are weekly office hours calls that include Anthology support answering questions. User feedback is always taken in consideration. Other companies could learn from how well Anthology communicates. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

There is not much I dislike about the product. I have been around from self hosted and now SAAS. I have used original courses and now we are full ultra. People dislike change in general, but it is nice to see this product moving forward. Review collected by and hosted on G2.com.

AB
Mid-Market (51-1000 emp.)
"An Original Loyalist"
What do you like best about Blackboard?

I liked the robustness and reporting capable in Blackboard. As a support specialist, it was relatively easy for me to work with the administration tools to help staff and students Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

As Ultra has been phasing in, support has been dwindling with strange glitches and long wait times in Behind the Blackboard. The support documentations are not as robust as expected and do not detail the differences in organizations and courses. They needed to be more detailed, but it looks as though everything is moving to new help site. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market (51-1000 emp.)
"Blackboard as an Instructional Management Tool"
What do you like best about Blackboard?

Blackboard continues to be a robust and reliable instructional management system, offering a wide range of features that support both in-person and online learning environments. One of its standout capabilities is the platform’s seamless support for multimedia content, which enhances the teaching and learning experience for both students and instructors.

A particularly valuable feature is the ability for students to submit video assignments directly within the platform. This is especially beneficial in courses where verbal communication, presentation skills, or demonstrations are essential components of the learning outcomes. Students can easily upload recorded videos or use integrated tools like Kaltura to record and submit their work, allowing for more dynamic and expressive assignments.

Equally impressive is Blackboard’s support for instructors to provide video and audio feedback on student submissions. This capability brings a personal, human touch to online feedback, fostering stronger instructor-student connections. Instead of relying solely on text comments, instructors can clarify complex points, offer encouragement, and convey tone more effectively through multimedia responses.

The discussion boards in Blackboard are another area of strength. They are well-organized, easy to navigate, and support threaded conversations that promote meaningful peer-to-peer and student-to-instructor interaction. Instructors can moderate discussions, embed media, and structure forums in a way that aligns with course objectives and encourages active engagement.

Overall, Blackboard offers a comprehensive, user-friendly suite of tools that support innovative and interactive instruction. Its support for video assignment submission, multimedia feedback, and robust discussion boards makes it a highly effective platform for both traditional and modern teaching approaches. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

Blackboard is cumbersome to students as it has so many bells and whistles for them to access. Review collected by and hosted on G2.com.

BM
Distance Education Technology Specialist
Mid-Market (51-1000 emp.)
"Blackboard is a leading provider in teaching and learning, offering excellent support."
What do you like best about Blackboard?

Our institution is making an exciting transition from Blackboard Original to Blackboard Ultra course view. The Ultra platform boasts a range of innovative features that our students are discovering to be much more user-friendly than the Original version. Remarkably, the support we receive from our dedicated engineering team is exceptional. They consistently address any issues I raise within 24 hours, and in the rare event of a system outage—something that has happened only once in five years—they mobilize immediately to resolve it. This level of responsiveness and commitment significantly enhances our learning environment, making it easier for faculty and students to thrive. The pricing dropped dramatically when Anthology purchased Blackboard. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

It is hard to come up with a downside to Blackboard. I must say slow down on the new features until we can catch up. Review collected by and hosted on G2.com.

AA
Director
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Blackboard Review"
What do you like best about Blackboard?

I like how up to date the software and platform look. Easy to use and have a lot of new features available. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

The discussion board area seems a little outdated or difficult to change things on, but the testing areas work great! Review collected by and hosted on G2.com.

XG
Mid-Market (51-1000 emp.)
"A User friendly Online learning platform that is reliable and always works on improvement"
What do you like best about Blackboard?

I have been using and managing Blackboard for my institution course for years and it is a game-changer after we switched to Blackboard Ultra. The platform is intrusive and make it easier to navigate and access courses for both students and faculty. It is integrated with many other content publishers, applications and systems. The mobile app is a really a plus, letting user stay on top of their work o the go. Great learning and teaching experience.

Support team is fantastic, always help promptly and solve the problems. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

We do not take full advantage of all the features Blackboard offers. Review collected by and hosted on G2.com.

KP
Mid-Market (51-1000 emp.)
"Blackboard and Beyond."
What do you like best about Blackboard?

transparency. I get to participate in Focus Groups, Community Insiders, and much more. I LOVE that Anthology Production wants its clients to participate. I am a professor, so this is a big deal. Our voices are heard. We get to help build the product. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

when my institute does not purchase a product., I get excited, and then my institution does not participate. Ex. Video Studio. I am still waiting for the video grading that includes screen share. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Happy with Blackboard and never looked back!"
What do you like best about Blackboard?

The best thing about Blackboard is that they based their updates from customer feedback. There are places to express your voice and from there they implement changes to their product based on new new ideas, concerns, or changes for improvement. With the new AI initiatives they have, Blackboard has become a leader in the learning and development sector. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

While major components work extremely well, some minor items could be improved, including: setting up the gradebook to have extra credit, slowness experienced with test that have large question sets, and not being able to use a Word file to import a rubric or test. Review collected by and hosted on G2.com.

DA
Sr. Instructional Designer
Mid-Market (51-1000 emp.)
"Blackboard Review - using a digital platform to create a humanistic online experience"
What do you like best about Blackboard?

A space where we can learners go instructors, intentionally creating a learning relationship where students thrive and can actively learn. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

I really wish I could bulk edit points in Ultra. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market (51-1000 emp.)
"Blackboard as Faculty and Student"
What do you like best about Blackboard?

Blackboard is a good platform. For the most part it is student and faculty friendly. It is also organized well. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

It can be difficult to find things. There are too many menu options which can be confusing. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

12 months

Average Discount

11%

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Blackboard Features
Question variety
Real-time assessment
Pre-made content
Automated grading
Gamification
Analytics dashboard
White-labeling
Mobile compatibility
Assessments and Practice
Content Delivery and Tracking
Content Creation
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