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Class Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Class Media

Class Demo - Intelligent Breakout Rooms With Real-Time Oversight
Class gives instructors a bird’s-eye view of every breakout room, including who is present, what content is being shared, and how actively each group is participating. Each room can work with its own unique set of materials, and real-time engagement indicators make it simple to monitor progress a...
Class Demo - Instant Insight Into Learner Participation
Class reveals the engagement signals that meeting tools miss. The participation view groups learners by activity level and displays color-coded gauges on every video feed, giving instructors the clarity they need to run high-impact live learning.
Class Demo - Real-Time Learner Engagement Insights
Class gives instructors a detailed, real-time view of each learner’s engagement. Talk time, focus, attendance, chats, reactions, and more are synthesized into an engagement score that helps instructors identify who is participating and who may need extra support.
Class Demo - Keep Shared Content Organized and Learners Focused
Class brings all shared content—files, websites, whiteboards, and collaborative tools—into a single, structured view so learners never lose track of where to look. Instructors can guide attention, manage materials, and keep everyone aligned without juggling tabs or windows.
Class Demo - Recordings That Feel Like the Live Class
With Interactive Recordings, Class brings recorded sessions to life. Learners can follow the chat, view the whiteboard, and interact with content as it appeared in real time, making reviews and catch-up sessions more meaningful.
Class Demo - Class Data Portal for Deep Learning Insights
Class captures every engagement signal across a session and displays it in a clear timeline of class, instructor, and learner activity. This level of insight helps organizations measure participation, understand learning behavior, and strengthen programs at scale.
See how Volvo Trucks Academy uses Class to increase engagement, deliver hands-on virtual training, and reduce operational overhead across its dealer network.
Play Class Video
See how Volvo Trucks Academy uses Class to increase engagement, deliver hands-on virtual training, and reduce operational overhead across its dealer network.
Discover how Miami Dade College reimagines online instruction with Class, improving student connection, simplifying faculty workflows, and creating a more cohesive learning experience.
Play Class Video
Discover how Miami Dade College reimagines online instruction with Class, improving student connection, simplifying faculty workflows, and creating a more cohesive learning experience.
See how Calcasieu Parish School Board expands access to more courses and reaches more students using Class after mastering its tools in their first year.
Play Class Video
See how Calcasieu Parish School Board expands access to more courses and reaches more students using Class after mastering its tools in their first year.
See how Class transforms Zoom and Microsoft Teams into a true virtual classroom with tools for engagement, active learning, analytics, and instructor control.
Play Class Video
See how Class transforms Zoom and Microsoft Teams into a true virtual classroom with tools for engagement, active learning, analytics, and instructor control.
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Class Reviews (165)

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Reviews

Class Reviews (165)

View 1 Video Reviews
4.0
165 reviews

Pros & Cons

Generated from real user reviews
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GR
Lead Specialist, Core Applications and Integration
Mid-Market (51-1000 emp.)
"Monitoring Engagement Tool Makes Student Tracking Effortless"
What do you like best about Class?

I found the Monitoring Engagement tool to be especially helpful. It enables me to track each participant's involvement in class, making it easier to identify and support learners who need the most assistance.

The LMS Tools option also allows instructors to launch course content directly during the session, which is a real time-saver and very useful.

Additionally, I appreciate the Dashboard, which displays the total session time as well as the overall talk time for both the instructor and students. I haven't come across this feature in other videoconferencing tools. Review collected by and hosted on G2.com.

What do you dislike about Class?

- When the attendance report is pushed to Blackboard's Attendance tool, it cannot be edited or updated there. To make any changes in the Attendance tool, we have to use Class API calls.

- Deleting a class meeting is also challenging, as I am unable to remove upcoming sessions directly and usually have to rely on an API call for this as well. Review collected by and hosted on G2.com.

Jen U.
JU
Technical and Curricular Resources Coordinator
Small-Business (50 or fewer emp.)
"Empowers Teachers with Enhanced Virtual Classroom Tools"
What do you like best about Class?

It gives our teachers more tools to use in the virtual classroom vs standard Zoom. The virtual world can be boring without extra tools to help make it more engaging. Class helps with that. It's easy to use, and I like that there is no longer an app that needs to be installed on computers. It makes it easier for our users (students), who often have enough barriers being in the virtual environment. Review collected by and hosted on G2.com.

What do you dislike about Class?

There is nothing we do not like about the product itself. We had some kinks in the beginning, but they seemed to work themselves out. I do feel like sometimes communication is lost between Class and our school. At one time I needed to get a hold of someone to purchase an extra license, and our rep had changed without notice. I spent too much time trying to find the person I needed to talk to, after getting several emails bounced back because previous employees had left the company. I keep a spreadsheet of all of our reps for our vendors and update it when I find out we have a new one. Generally, I get an email stating we got a new rep along with their contact information. When this doesn't happen and we need assistance, this makes for a frustrating situation. Review collected by and hosted on G2.com.

Chris S.
CS
Information Technology Generalist
Mid-Market (51-1000 emp.)
"Seamless Zoom Integration with Zero Learning Curve"
What do you like best about Class?

The single best thing for me is that it doesn't add any additional learning curve for users being built directly on top of Zoom. There are things to learn, of course, but anyone can pick it up and start using it basically without any formal training. Review collected by and hosted on G2.com.

What do you dislike about Class?

The only thing I can think of is that some users simply prefer a desktop application (particularly Zoom users) and we often get asked about why they have to use it on the web in a browser, instead. Review collected by and hosted on G2.com.

Kyle F.
KF
Assistant Principal
Small-Business (50 or fewer emp.)
"Seamless Integration and Stellar Support for Synchronous Learning"
What do you like best about Class?

Class allowed us to standardize our synchronous learning environment for a 6-12 school. The product is easy to use, easy to integrate, and the customer service has been stellar. Review collected by and hosted on G2.com.

What do you dislike about Class?

Was a little "glitchy" when we first started with the program, but it seems many of those bugs have been worked out. We have had no issues this school year. Review collected by and hosted on G2.com.

Cole K.
CK
Student
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Blacboard Collaborate: My 3 years using it in college"
What do you like best about Class?

like that Blackboard Collaborate makes it easy to see what is due each week and also see what my professors upload weekly. i find it easy to share screens and files during class and feels more organized than trying to use zoom. Review collected by and hosted on G2.com.

What do you dislike about Class?

I find that the interface also takes a little getting used to which can be a bit frustrating when you’re trying to focus on class material and not walktrhu Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Istanbul Okan University Class Review"
What do you like best about Class?

Number of features

Simultaneous sessions Review collected by and hosted on G2.com.

What do you dislike about Class?

Mobile capacity

Weak subtitle

Weak integration from LMS Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Enterprise (> 1000 emp.)
"A very multi faceted tool that every higher ed institution should be using"
What do you like best about Class?

It is a great tool with tons of possibility! It is easy to use and does all the things that you wish Zoom would do on its own. Review collected by and hosted on G2.com.

What do you dislike about Class?

I wish there were a few more resources available in higher ed to really push this product! Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Enterprise (> 1000 emp.)
"Learning and Training Visual"
What do you like best about Class?

The most helpful thing about blackboard is that it allows you to enhance your leaning by actively participating in learning with tools and screen share. Review collected by and hosted on G2.com.

What do you dislike about Class?

I dislike the fact that sometimes there are lags and it may need to be removed throughout training. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market (51-1000 emp.)
"Effortless to Learn and Exceptionally Engaging"
What do you like best about Class?

I like the ease of use of Class. It is so easy to learn and such a powerful engagement app. Review collected by and hosted on G2.com.

What do you dislike about Class?

I dislike that more people at our university don't use it. Review collected by and hosted on G2.com.

Lucas L.
LL
Mid-Market (51-1000 emp.)
"Blackboard Collaborate Experience"
What do you like best about Class?

I could attend class from home instead of driving to campus. Review collected by and hosted on G2.com.

What do you dislike about Class?

Depending on the internet connection, the host would cut off. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Perceived Cost

$$$$$
Class Features
Video Streaming
Session Recording
File Sharing
Whiteboard
Hand Raising
Participation Controls
Technical Support
Live Chat
Markup Tools
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Class