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Blackboard Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Blackboard Media

Blackboard Demo - There's More To Learn About Blackboard
A modern and intuitive learning management system (LMS) designed in collaboration with the global education community, providing students and instructors with a more inclusive, flexible, and insightful experience.
Blackboard Demo - More Inclusive
Fostering a sense of belonging is essential to student success. To truly create an inclusive learning environment requires a holistic approach, and Blackboard leads the market in many critical areas which allow your institution to meet students of all backgrounds where they are. Built to be mobil...
Blackboard Demo - More Flexible
Blackboard supports instructors with multiple formative and summative assessment methods, and features capabilities that reduce stress for students. For example, we’ve recently released features that allow students to use different test-taking strategies and understand their progress through asse...
Blackboard Demo - More Insightful
Blackboard presents insights embedded right into instructor and student workflows - making useful information readily available, and making it easier for instructors to help students where and when they need it most. Blackboard's progress tracking tools help students and instructors always know h...
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Blackboard Reviews (1,055)

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Reviews

Blackboard Reviews (1,055)

View 2 Video Reviews
4.0
1,055 reviews

Pros & Cons

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Verified User in Education Management
GE
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Blackboard for the initiated"
What do you like best about Blackboard?

Blackboard can be helpful with providing a grading experience that is beneficial to the student as well as the instructor. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

Blackboard remains difficult in the area of navigating around the site. Once you are familiar with it, it's fine. But having to keep navigating the changes as it updates, makes it difficult. Providing feedback to students on written assignments is still very clunky and counter-intuitive. It also can be difficult finding the right procedure for using previous courses. Most of the time, I just end up writing a new course. Review collected by and hosted on G2.com.

NC
Business Analyst
Mid-Market (51-1000 emp.)
"Blackboard: Riding the Competition's Coattails"
What do you like best about Blackboard?

Blackboard is a proven learning management system (LMS) with years of experience behind it. It does most basic LMS functions as one might expect. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

My experience is mostly with Blackboard Original, and this version of the LMS is simply outdated. An ancient user interface, lack of modern LMS features, and functions that simply break with very little explanation as to why from Blackboard (now Anthology) Support makes this LMS a very difficult one to recommend.

I have some experience with Blackboard Ultra, which does feel more modern, but their "new" features coming to the roadmap are frankly things that Canvas has been able to do for years. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise (> 1000 emp.)
"Bests LMS experience"
What do you like best about Blackboard?

I have been using Blackboard since 2008, starting with Blackboard Vista and later transitioning to Blackboard Learn in 2010. Over the years, Blackboard has proven to be an excellent platform for both students and professors. It is highly responsive, offering a user-friendly interface that enhances the online learning experience. The system provides robust tools for content management, assessments, discussions, and collaboration, making it an effective learning management system (LMS) for higher education.

One of its strongest features is the integration with other educational technologies, allowing seamless connections with tools such as plagiarism checkers, video conferencing applications, and grading systems. Additionally, the mobile accessibility through Blackboard's app has improved, making it easier for users to stay connected to their courses anytime and anywhere. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

Although Blackboard is a well-designed LMS, there are some areas that could be improved. One major concern is customer service, which, while generally good, could be more responsive in addressing technical issues, especially during critical times such as the beginning of a semester or during final exams. Review collected by and hosted on G2.com.

Elice G.
EG
Program Administrator
Enterprise (> 1000 emp.)
"Not bad, but LMS could use some additional updates"
What do you like best about Blackboard?

I am familiar with it, and it is usable to me. To me it is usable and easy to locate everything that is needed. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

I feel that the way it looks and feels is a little outdated. Now that we are moving to Ultra course pages, I am a little dismayed to hear that a number of features that used to exist are going to go away. Would also like for groups to continue to exist with an individual Zoom link available for the group so that participants don't have to rely on their own Zoom account. Review collected by and hosted on G2.com.

DJ P.
DP
Freelance Media Artist
Mid-Market (51-1000 emp.)
"Big LMS, Small School"
What do you like best about Blackboard?

Blackboard is easy to learn and navigate, both for students and faculty. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

Some if the workarounds faculty used in Original no longer work in Ultra. Review collected by and hosted on G2.com.

JM
Enterprise (> 1000 emp.)
"Developing Faster than before, collaboration with customers"
What do you like best about Blackboard?

Blackboard has become far more user friendly in the past few years. They have been collaborating more closely with customers to make changes and improvements to the LMS. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

At times they seem to chase the "next thing" in tech vs. going after core functionality that is actually useful in real world use cases. Review collected by and hosted on G2.com.

Asanga R.
AR
Faculty of Chemistry
Enterprise (> 1000 emp.)
"Very comprehensive LM system"
What do you like best about Blackboard?

The options to hosting lectures, recording within the same platform, and sharing the content. The built-in whiteboard and quick integration of course slides for a live lecture. Ability to host and sync labs, exams, and quizzes. Easier to use, implement, and integrate tasks at the start of the semester with excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

The grade book seems to lag when manually entering grades. it may require a group option to group separate categories in the grade book instead of drag and move. Review collected by and hosted on G2.com.

Michelle C.
MC
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A Great User Experience"
What do you like best about Blackboard?

I love Blackboard's new integration with Ai technologies. Also, the user experience is incredibly intuitive. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

I'm not a huge fan of all of the emails I receive. Sometimes the system communicates too much. Review collected by and hosted on G2.com.

Chelsea H.
CH
Library Director/Professor
Mid-Market (51-1000 emp.)
"The Essential Software for Education"
What do you like best about Blackboard?

I like that it is intuitive, that you can upload your assigments and course readings, so if you have weather issues or have to be absent from class, you don't miss anything. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

A lot of organizations don't have a specific blackboard person and thus permissions can be hard to change if you need something done. Review collected by and hosted on G2.com.

JN
Institutional Director of Technology Services
Enterprise (> 1000 emp.)
"Good experience."
What do you like best about Blackboard?

Its robust set of tools for course management, user roles, and reporting make it reliable for large-scale academic operations. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

Some system updates can affect customizations or integrations, and the interface could be more intuitive for new users. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

12 months

Average Discount

11%

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Blackboard Features
Question variety
Real-time assessment
Pre-made content
Automated grading
Gamification
Analytics dashboard
White-labeling
Mobile compatibility
Assessments and Practice
Content Delivery and Tracking
Content Creation
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