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Proctorio Reviews & Product Details

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Proctorio Reviews (39)

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Proctorio Reviews (39)

4.2
39 reviews

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Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Highly Recommend Proctorio for More Trustworthy Exams and Strong Data Security"
5/5
What do you like best about Proctorio?

As an educator, we have found the integrity of our exams has become more trustworthy since instituting Proctorio and proctorio with secondary device, so much so that we have now years of data to back up the fact that once we started using Proctorio, our assessments and course grades much more better aligned with students understanding than prior to using Proctorio.

Institutions: I HIGHLY recommend Proctorio. They care about privacy and data security, and it shows in everything they do. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

Sometimes it doesn't work properly but tech is quick and responsive Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Excellent Proctoring with Strong Student Privacy"
5/5
What do you like best about Proctorio?

Proctorio has been an excellent proctoring tool for our school. Its ongoing improvements and responsiveness to emerging academic integrity challenges help us feel confident that students’ assessment grades reflect their understanding of course material. We especially appreciate Proctorio’s commitment to student privacy. Their staff are helpful, knowledgeable, and always ready to provide support and work through challenges with us. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

It can be challenging at times to find a time that works to collaborate on the support side of things and problem-solve. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
Originally submitted 1/24/2023
"Ease of Use Marred by Cheating Loopholes"
2/5
What do you like best about Proctorio?

I like how Proctorio makes proctored testing more flexible by eliminating the need for a physical proctor or testing center, which is especially useful at Utah Tech University. It's easy to configure for quizzes in Canvas, and I find that setting up the LTI in Canvas and installing the Chrome extension is quite straightforward. This ease of use is crucial because instructors are less likely to use tools that aren't user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

Lots of problems with students or teachers getting the Chrome extension to work properly. Most don't know where to go for help and ask us for support. Also, the students have found ways to cheat, even though they have a webcam on. Many are using a phone or mobile device that is not being detected. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Thank you for taking the time to write a review! Please reach out to our support team via live chat, email (support@proctorio.com), or phone if you continue to have issues with the extension - we're always happy to help.

Robert G.
RG
Robert G.
Executive Director
Small-Business (50 or fewer emp.)
"The Key to Academic Integrity in Distance Learning"
5/5
What do you like best about Proctorio?

Proctorio was essential to our graduate school of education transitioning to be 100% online and asynchronous. Proctorio ensures that our students are the ones taking our assessments and that they are not getting inappropriate assistance. Our students very much enjoy the autonomy this gives them to take our courses and our Proctorio proctored assessments anytime, anywhere. This means that our courses, programs, and degrees are available to everyone, regardless of their family and/or professional responsibilities. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

As we update our online platform, we must ensure that Proctorio is compatible. Since our Moodle platform is updated frequently, this takes time and effort. However, the Proctorio staff help with this, and it has not been a significant problem. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Thank you for your detailed 5-star review, Robert! We appreciate you taking the time to give us feedback. Stay up to date with new developments on Proctorio’s blog: https://proctorio.com/about/blog.

CP
Chaitanya Prakash P.
Enterprise (> 1000 emp.)
"users percepective"
5/5
What do you like best about Proctorio?

Remote proctoring: Proctorio enables remote proctoring for online exams, which can be convenient for students who are unable to take the exam in person.

Identity verification: Proctorio uses various methods to verify the student's identity before the exam, such as facial recognition, ID verification, and keystroke analysis.

Automated proctoring: Proctorio uses AI and machine learning algorithms to monitor the student's behavior during the exam, such as eye movements, keystrokes, and mouse clicks, to detect any suspicious activity.

Customizable settings: Instructors can customize the settings for each exam, such as the level of proctoring, recording options, and the use of lockdown browsers.

Compatibility: Proctorio integrates with various Learning Management Systems (LMS) and supports different types of exams, including multiple-choice, essay, and coding exams. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

False positives: Proctorio's automated proctoring system may sometimes flag innocent behavior as suspicious, leading to false accusations of cheating.

Cost: Proctorio can be expensive for educational institutions, which may lead to higher costs for students or reduced funding for other programs. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Thank you for your detailed review, Chaitanya. We appreciate your feedback! Keep in mind we use facial detection, not facial recognition. Check out @proctorio on Twitter and LinkedIn to keep up to date with the latest news.

Troy C.
TC
Troy C.
Online System Administrator
Enterprise (> 1000 emp.)
"When considering a test Proctoring solution, Proctorio has been dependable and reliable"
5/5
What do you like best about Proctorio?

We use Proctorio for online automated test proctoring. The extension is easy for teachers to set up for their quizzes and flexible enough to meet their needs. The variety of options allows them to enable the features and settings they need to ensure their desired level of academic integrity. We have conducted many online tests using Proctorio, and the technical issues that students have faced have been a tiny percentage and are often quickly resolved. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

The Proctorio Gradebook can be tedious to review when using automated proctoring. At times, it seems like Proctorio is more of a deterrent than an actual proctoring solution due to the number of false positives in the analysis. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Thank you for taking the time to write us a great review, Troy! It's so appreciated. We hope we can continue to provide stellar service to you.

JH
Jason H.
Director of Learning Systems
Enterprise (> 1000 emp.)
"Probably the best bang for your buck"
4.5/5
What do you like best about Proctorio?

Proctorio really is easy to use for both the instructor and the student. Once you get the hang of how to activate it on the course and subsequently on each quiz/exam in Canvas, the rest is really straight forward. Proctorio also offers very helpful onscreen tutorial videos placed exactly where you need them. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

I wish there were onscreen tutorial videos for the student for when they run into issues. For example, if they land on a quiz using Safari and the quiz is asking for a password, it would be nice if there was a prompt for the student to open the quiz in Chrome. Their admin reporting options are abysmal compared to what is available in every other product I manage in my role. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Hey Jason! Thanks for the great review. When students run into issues, they can access our Help Center via the Support page on our website by signing into their LMS and enabling the Proctorio extension. Otherwise, there's always the option to reach out to our support team via live chat, email (support@proctorio.com), or phone.

See how Proctorio improved
JG
James G.
Technology Associate Director
Small-Business (50 or fewer emp.)
Originally submitted 1/25/2023
"Proctorio helped us survive the Pandemic"
5/5
What do you like best about Proctorio?

Proctorio's customer service managers go above and beyond to meet our organization's proctoring needs and are always willing to help us escalate and resolve any issues. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

One shortcoming of Proctorio is that once specific settings within Proctorio, they cannot be reset if a user has taken the assignment/quiz. Their upcoming release of Proctorio addresses this issue. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Thank you for the amazing 5-star review, James! We wouldn't be here without awesome people like you. Stay up to date with new developments on Proctorio’s blog: https://proctorio.com/about/blog

Judith L.
JL
Judith L.
Adjunct Instructor
Mid-Market (51-1000 emp.)
Originally submitted 9/29/2022
"Customer Support"
5/5
What do you like best about Proctorio?

Proctorio has been a lifesaver for me. With their customer support, students reach out to them directly if they have problems. We have been a Proctorio client as long as they have been in business. They listen to our needs and grow with us! Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

Nothing. The ease of use is amazing. The students and faculty alike love it! Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Judith, thank you for your amazing 5-star review! We couldn't do it without people like you.

Reethu Chowdary V.
RV
Reethu Chowdary V.
Graduate Student Assistant
Mid-Market (51-1000 emp.)
"Proctorio is effective"
5/5
What do you like best about Proctorio?

The software is user interactive and is very easy to adapt. Proctorio system does not take much time before the test. That makes life easier. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

I did not face any issues while taking my test. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Thank you for your amazing 5-star review, Reethu! Stay up to date with new developments via @proctorio on Twitter and LinkedIn.

Questions about Proctorio? Ask real users or explore answers from the community

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GU
Guest User
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Last activity about 3 years ago

Does Proctorio detect eye movement?

0 Upvotes
2
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GU
Guest User
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Last activity almost 4 years ago

What can Proctorio track?

0 Upvotes
1
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Pricing

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