Betterworks Reviews & Product Details

Betterworks provides a place to manage my goals, plus all performance reviews. It's vital that I have access to historical data on both goals and reviews from previous periods. This makes preparation and reflection much easier and valuable. Review collected by and hosted on G2.com.

There are little things I dislike about Betterworks. The assessment feature can be a bit tricky to navigate if the initial setup was not done properly. Also if the goal was aligned with someone in the reporting lines, it needs to be updated by the lowest level hierarchically. Review collected by and hosted on G2.com.

I use Betterworks for one-on-one sessions with my manager and find it helpful to have all our discussion topics in one place. What I like best is the freedom to just add one topic after another without having to start a new form. It makes it very easy to just continue adding the next topic and the next. Review collected by and hosted on G2.com.

I think Betterworks could be improved by adding a way to schedule one-on-ones or the option for direct messaging. A small calendar feature in the corner would help to easily see the scheduled one-on-ones for the month. Review collected by and hosted on G2.com.

What I like best about Betterworks is how clearly it connects individual goals to broader company objectives. The platform makes goal-setting, check-ins, and performance tracking simple and transparent, which helps drive alignment, accountability, and meaningful conversations between managers and employees. The best part is it is easy to implement and integrate with existing system and has a great customer support team. Review collected by and hosted on G2.com.

Honestly, I feel it is one of the best platforms, I have ever came across and will continue to recommend the same to other organizations, who wish to use it for OKR planning, performance management and employee engagement. I do use it almost every week to track my progress. Review collected by and hosted on G2.com.

We found the system rather simple and easy to understand. User interface was friendly and easy to review data in the system after processes were completed Review collected by and hosted on G2.com.

A pretty major issue was after the contract ended, they essentially ghosted us. They never replied to us and more importantly, never gave us our historical data despite asking for it for 2 years. When we finally did get a reply they indicated they deleted all of our data essentially right after our contract ended. They didn't keep it at all and didn't tell us they would remove it. I think it should be standard for a system to GIVE the historical data back to the company once the contract ends and at least grant us the courtesy of responses. Review collected by and hosted on G2.com.

Ease of implementation & Service Support Review collected by and hosted on G2.com.

Navigating the application can be tricky Review collected by and hosted on G2.com.

I use Betterworks for OKR and getting feedback from my teammates and manager. It helps me to focus on the goals I set for myself and allows me to track my progress over time while getting feedback from the people I work with. I appreciate the part of using AI in OKR, as everything is structured easily, which helps me see results quickly. The initial setup was very easy. Review collected by and hosted on G2.com.

Everything is good. Review collected by and hosted on G2.com.

The system has all of the features we need to run an effective performance management process - goals, career & development, 360 feedback and customizable reviews. The support team is also fantastic. Review collected by and hosted on G2.com.

Some of the buttons/features can be confusing to employees. This leads us to overcommunicating what certain buttons/functions do and what they should expect. Over time, once the system is more familiar, I expect this will be less of a challenge. It would be nice to have "guides" as part of our package, versus having to pay for every single one. People always have questions or are curious about a function - would be nice if this was just built into the platform. Review collected by and hosted on G2.com.

Betterworks offers intuitive and user-friendly tools that support the acceleration of both individual and team performance. Review collected by and hosted on G2.com.

The grammar used in the standard notifications could be better. There is definitely room for improvement. Review collected by and hosted on G2.com.

Using Betterworks to track performance goals has been a game-changer for our team. The platform is intuitive, collaborative, and makes it easy to align individual goals with broader organizational priorities. I appreciate how transparent the goal-setting process is—everyone can see how their contributions connect to team and company objectives, which helps keep motivation high.

The ability to update progress in real time and provide or receive feedback throughout the performance cycle makes the experience more dynamic and less stressful than traditional review systems. I also really value the flexibility to customize goals and timelines depending on our team's specific needs Review collected by and hosted on G2.com.

The reporting functionality can be improved. Review collected by and hosted on G2.com.

It brings to performance conversations. It helps everyone, from employees to managers, understand what really matters and how their work connects to bigger goals. The visibility it provides into goal progress and engagement patterns makes it easier to support teams proactively. Plus, the flexibility to adapt goals and processes means we’re not locked into rigid workflows, which is a huge plus in today’s fast-changing environment. Review collected by and hosted on G2.com.

The interface could be more intuitive and inviting, with features that encourage ongoing conversations rather than just ticking boxes. Also, some customization options are still limited, which means we rely on support teams more than I’d like when we want to make quick changes. Overall, it’s a strong tool but could benefit from feeling a bit more human and flexible. Review collected by and hosted on G2.com.