--- title: Betterworks Reviews meta_title: 'Betterworks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 272 reviews by the users' company size, role or industry to find out how Betterworks works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 272 scale: '5' date_modified: '2026-11-13' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management ---

Betterworks Reviews & Product Details

Betterworks Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Betterworks, and what problem is it built to solve?

Betterworks is an intelligent performance management solution focused on helping people reach their potential.

What languages does Betterworks support?

Betterworks supports 27 languages, including Central Khmer, Simplified Chinese, Traditional Chinese, Croatian, Czech, and others.

What company sizes and industries is Betterworks the best fit for?

The clearest fit in practice is larger organizations and mid-market teams, with use across a range of industries. The most represented segments include:
  • Company size: Enterprise and Mid-Market teams.
  • Industries: Information Technology and Services, Financial Services, Computer Software, and Electrical/Electronic Manufacturing.

How long does it take to implement Betterworks across a team?

Implementation most often takes one to three months, though go-live times vary by organization. Other reported timelines include:
Time to go live Relative frequency
1–3 months Most common
Less than 1 month Also reported
3–6 months Also reported
6–12 months or more Less common

What customer support options does Betterworks provide, and how do users find the overall support experience?

Betterworks provides support through FAQs and forums, email or help desk, and chat. The support experience is often described as responsive and helpful, with teams appreciating practical guidance during implementation and when resolving questions; there are also concerns about responsiveness in some situations.

What is the experience like for teams switching to Betterworks from another tool?

Moving to Betterworks from spreadsheets, document-based processes, and older HR or performance platforms has helped teams centralize goals, feedback, and performance conversations. Users describe the interface and administration as easier to manage than some prior systems, while the initial setup and learning curve can take effort, particularly when an organization has complex processes.

What features or capabilities could make Betterworks even more useful?

Betterworks could be more useful with improvements that reduce friction in daily work and give teams clearer insight into performance. Recurring opportunities include:
  • Reporting and analytics: Add more flexible reports and clearer organization-wide views so teams can assess progress without assembling information manually.
  • Navigation and workflows: Make common actions easier to find and complete, especially when creating or updating goals.
  • Customization: Give administrators and employees more control over forms, dashboards, notifications, and review workflows.
  • Goal tracking: Improve how teams handle metrics, goal alignment, and progress details, including more flexible ways to carry goals forward.

Betterworks Reviews (272)

Reviews

Betterworks Reviews (272)

4.4
272 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
RC
Richard C.
Senior Associate OID RIA Sales Support Specialist
Enterprise (> 1000 emp.)
"Betterworks Makes Goal Tracking and Year-End Reviews Easy"
4/5
What do you like best about Betterworks?

I love how Betterworks helps me track my work product during the year. I have the ability to enter milestones and my goals can be updated or changed along the way. It gives me a place to capture everything needed to quickly do my reviews for my manager. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

Whether it is Betterworks or my company, there are word limits to fields. Sometimes I want more than 250 words to highlight successes or issues I experienced during the review period. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Super helpful feedback, Richard. Thanks for taking the time to share!

Ingrid T.
IT
Ingrid T.
Founder, President
Enterprise (> 1000 emp.)
"Easy to Fill Out and Quick to Learn"
4/5
What do you like best about Betterworks?

It was easy to fill out. Technology isn't always intuitive. This did not take me too long to 'get'. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

I think the process of how it all flows could have been explained in a 2 minute or less little video. I never realized or thought about how administrators would look at these. (I always thought they just looked at aggregate numbers.) It would have been helpful for that to be fleshed out because once you do your own review, you feel done but that's not how it flows. Review collected by and hosted on G2.com.

Sarah G.
SG
Sarah G.
Registered nurse
Enterprise (> 1000 emp.)
"BetterWorks Keeps Goals, Reviews, and Check-Ins Organized with Helpful Reminders"
5/5
What do you like best about Betterworks?

I like using BetterWorks because the program is easy to use and navigate and keeps everything organized and all in one place. I especially like that it sends reminders throughout my organizations platforms when an eval is due and it makes it so much easier to stay on top of goals, reviews, and check-ins. Its been simple and helpful to keep track of my progress throughout the year. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

I havent come across anyting I dislike at the moment Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thanks for the feedback, Sarah!

Anna G.
AG
Anna G.
Finance Manager
Enterprise (> 1000 emp.)
"Polished, Easy UI—But Self-Reviews Feel Time-Consuming and Low-Impact"
2.5/5
What do you like best about Betterworks?

The look at feel gives an overall impression of ease and professionalism with the minimalist coloring and font style. All the icons are easy to locate and understand. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

The main isssue is that much work needs to go into the review and we have to do it more times a year. Hard to know if all this extra time updating a self review increases overall performance. It is nice to track down what we do each quarter but I don't believe it's being reviewed and tracked for the amount of effort that goes into the self review. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thank you for taking the time to share your feedback, Anna. We're glad to hear you appreciate Betterworks' clean, intuitive design and that the experience feels professional and easy to navigate.

We also appreciate your candid perspective on self-reviews. They should feel worthwhile and not like another administrative task. If employees like you don't see how their reflections contribute to meaningful conversations, coaching, or decisions, it's understandable to question the value of the time invested.

Betterworks is designed to support real-time, continuous performance conversations throughout the year, with self-reviews serving as one part of a broader process that helps managers and employees reflect on progress, align on priorities, and support development. We know the experience ultimately depends on how organizations implement and use these workflows, and feedback like yours helps us continue improving both the product and the guidance we provide to those admins of the solution.

Thanks again for sharing your experience and for recognizing the improvements Betterworks brings over your previous system. We appreciate your feedback.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Quarterly Connects That Highlight Strengths and Drive Success"
4.5/5
What do you like best about Betterworks?

The most helpful thing about betterworks is my jobs Quarterly connects, it gives an opportunity to shed light on my strengths and also allows me to speak up about what I need help with or how I can possibly set myself up for success. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

There's not much to dislike personally. I feel like we don't use it as often as other companies, but when we do, it always has a very positive outcome. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Great feedback and go you! Glad we are able to support your ambitions!

Adrian S.
AS
Adrian S.
Strategic logistics planning Internship
Enterprise (> 1000 emp.)
"Modern, Stable Goal Tracking Tool with great AI Feedback - But Navigation Needs Re-Work"
3.5/5
What do you like best about Betterworks?

Betterworks offers a modern interface for tracking goals, sharing feedback, and collaborating with others. Also I really appreciate the AI tools to enhance feedback texts, this is maybe my major advantage. In addition I never had issues with performance - the system seems to be stable and scalable. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

The overall appearance, as a quick tool that you only visit from time to time, is not perfectly intuitive. Sometimes you have to search for settings just to change other settings, and it doesn’t feel well integrated with other tools like Microsoft Teams. Also, I don’t like that requested feedback expires after a certain time. For me, this feedback should be enforced, and it should be required that the user works on it before continuing to work in Betterworks in general.

Maybe it would help to work with capacities, so there are feedback capacities per time and per person, to avoid overwhelming people. When it comes to widget customization, as an end user I would like the option to enable only the widgets I actually use. Better interfaces could help make Betterworks more present and encourage using it more as a day-to-day tool.

When I would need support, I would not know where to find this. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thanks so much for taking the time to share your feedback! I'll have our team reach out for our next UX/UI research. Would love your inputs.

Verified User in Semiconductors
US
Verified User in Semiconductors
Enterprise (> 1000 emp.)
"Simple and Effective Goal Tracking"
5/5
What do you like best about Betterworks?

Betterworks is easy to use and has a clean, intuitive interface. I especially like how it makes it simple to set goals, track progress, and provide regular updates. It helps keep goals and priorities organized in one place without adding unnecessary overhead. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

There is not much I dislike overall, but the interface could be more streamlined in a few areas. Some workflows take more navigation than expected, and better integrations, smarter recommendations, and more AI-assisted insights could make the experience even more efficient. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thanks for sharing your experience!

Amisha K.
AK
Amisha K.
Mid-Market (51-1000 emp.)
"Great Feedback Tracking, Needs UI Improvements"
4/5
What do you like best about Betterworks?

I find the feedback section in Betterworks super helpful as it allows me to check my performance reviews for different financial years. This helps me track my growth, reflect on past reviews, identify areas of improvement, and recognize my progress. The initial setup was very easy to follow, which I appreciated, and consolidating all feedback and tracking my performance by setting priorities makes everything standardized and efficient in one place. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

I feel the user interface could be a little more user-friendly, some features take time to load, and the navigation can occasionally feel confusing. A cleaner layout and simpler workflows would make it more efficient, the graphics as well. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thanks so much for your feedback, Amisha!

Skylar S.
SS
Skylar S.
Technology Consultant
Enterprise (> 1000 emp.)
"Betterworks Brings Clear Team Alignment and Effortless Goal Tracking"
5/5
What do you like best about Betterworks?

What I value most about Betterworks is the visibility and alignment it creates across teams. It simplifies goal tracking, encourages continuous feedback, and helps ensure that individual efforts are directly tied to overall business objectives, improving both accountability and performance. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

At times, Betterworks can feel like an added administrative layer, especially when updating goals frequently. The interface and navigation can also be less intuitive, which can make it harder to quickly capture progress during busy project periods. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thanks so much for taking the time to share your feedback, Skylar!

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Friendly, Fast, and Seamlessly Integrated—Betterworks Makes Reviews Effortless"
5/5
What do you like best about Betterworks?

The user interface is very friendly. Since I had already used other platforms like Workday, I find Betterworks smoother and easier to navigate. The platform’s integration with other tools like Slack is also seamless, and it’s especially helpful because updates that need attention are shared directly in Slack.

Betterworks loads very quickly and feels responsive. Support has been responsive and friendly as well, and issues are addressed quickly. For my performance reviews and other tasks, when I type in details I can use the AI feature to refine the content and make changes, which is very helpful for me. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

I haven’t been able to find any real downsides to Betterworks so far, but the visual UI layout could definitely be improved to feel more polished. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

We appreciate your feedback!

Questions about Betterworks? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Betterworks Engage used for?

0 Upvotes
0
Join the conversation
GU
Guest User
•
Last activity over 1 year ago

What is Betterworks used for?

0 Upvotes
1
Join the conversation
Betterworks Comparisons
Betterworks Features
Team OKR
Individual OKR
Action Item Creation
Dashboards And Reports
Historical Data
User, Role, and Access Management
Review Cycle Tracking