---
title: Betterworks Reviews
meta_title: 'Betterworks Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 243 reviews by the users' company size, role or industry
  to find out how Betterworks works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 243
  scale: '5'
date_modified: '2026-08-03'
parent_category:
  name: Talent Management
  url: https://www.g2.com/categories/talent-management
---

# Betterworks Reviews
**Vendor:** Betterworks  
**Category:** [Performance Management Software](https://www.g2.com/categories/performance-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 243
## About Betterworks
Betterworks is enterprise-ready performance management software that helps organizations build high-performing, engaged, and aligned workforces. Founded in 2013, Betterworks transforms outdated annual reviews into a continuous cycle of goal setting, feedback, recognition, calibration, and development conversations; empowering employees and managers to grow together and drive better business outcomes. Our modern performance management software integrates seamlessly with everyday tools like , Microsoft Teams, Slack, and Outlook, making it easier for employees and managers to track progress and engage in real-time performance conversations without disrupting their workflow. With generative AI capabilities, Betterworks helps teams write stronger, more aligned goals and provides intelligent nudges to keep updates consistent and relevant. HR teams and business leaders benefit from centralized, on-demand performance data that does not require analyst or IT support. With everything from goals to feedback in one system, Betterworks enables fairer reviews, supports equitable talent decisions, and gives leaders the visibility they need to stay ahead of performance risks. Trusted by global brands like Colgate-Palmolive, Intuit, ATB Financial, Arcesium, Ferrer, and the University of Phoenix, Betterworks delivers the scalable infrastructure today’s organizations need to support career growth, boost engagement, and align individual performance to business strategy. Whether you&#39;re looking to improve manager-employee relationships, increase goal visibility, or build a culture of accountability, Betterworks offers the tools and insights to make it happen. Our performance management software is designed to meet the needs of large, complex organizations while remaining intuitive and easy to use. Learn how Betterworks can help your organization thrive at betterworks.com.



## Betterworks Pros & Cons
**What users like:**

- Users find Betterworks incredibly **easy to use** , facilitating goal-setting, tracking, and performance management with simplicity. (9 reviews)
- Users value the **clear connection of individual goals to company objectives** with Betterworks, enhancing alignment and accountability. (8 reviews)
- Users value the **clear connection of individual goals to company objectives** , enhancing alignment and accountability in performance management. (7 reviews)
- Users value the **clear connection between individual goals and company objectives** in Betterworks, enhancing alignment and accountability. (7 reviews)
- Users appreciate the **easy goal tracking** and flexibility in Betterworks, enhancing team alignment and performance management. (6 reviews)
- Customization Ability (5 reviews)
- Easy Setup (5 reviews)
- Simple (5 reviews)
- Users praise the **fantastic customer support** from Betterworks, which enhances their overall experience with the platform. (4 reviews)
- Easy Implementation (4 reviews)

**What users dislike:**

- Users express dissatisfaction with the **dashboard issues** , finding it inefficient and complicated for effective reporting. (2 reviews)
- Users find Betterworks to be **expensive** , though they believe the return on investment may justify the cost. (2 reviews)
- Users find the **reporting functionality inadequate** , deeming it inefficient and overly complicated for effective management. (2 reviews)
- Users find the **learning curve challenging** , with confusing features that hinder the overall experience and require extensive communication. (2 reviews)
- Users find Betterworks **not intuitive** , leading to confusion and the need for excessive communication about its features. (2 reviews)
- Users face significant **reporting issues** with Betterworks, requiring extensive manual work for basic data insights. (2 reviews)
- Data Management (1 reviews)
- Difficult Navigation (1 reviews)
- Goal Confusion (1 reviews)
- Ineffective Feedback Management (1 reviews)

## Betterworks Reviews
  ### 1. My experience as a manager of Better works

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2019

**What do you like best about Betterworks?**

Simplicity of the tool, creation of Goals. 
The aspect of Checkin's to record discussions.
Ability to see the goals of anyone in the organisation. (improves transparency)
Ability to align along goals with anyone in the organisation. (makes sure the org is aligned)


**What do you dislike about Betterworks?**

Too much details on the milestones whether or not one needs it.
I would just prefer Title, Date, Metric and status. Then another text box to enter the role played by the individual towards that milestone. 

**What problems is Betterworks solving and how is that benefiting you?**

Using it for managing goals (professional and personal) with the team.
Help better engagement. 

  ### 2. Solid App for Managing OKRs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.)

**Reviewed Date:** August 05, 2019

**What do you like best about Betterworks?**

I like how easy it is to enter and track your own goals.  

**What do you dislike about Betterworks?**

The UI confuses me sometimes -- when i click on individual people in the org and I try to see their goals, often i get lost and confused regarding what quarter I'm looking at. I don't to this that much so it's not too bad.

**Recommendations to others considering Betterworks:**

make sure you need a dedicated tool because it is a purpose-built software. you can low key get some of the features of this in other non-dedicated apps.

**What problems is Betterworks solving and how is that benefiting you?**

We needed a way to write our own OKRs and track them for the team. This lets us have them in 1 place as opposed to a google doc or in airtable. While it's not always great to have yet another software tool to do something, there are benefits to having something to on point to how OKRs work.

  ### 3. very good application for efficiency evaluation！

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason Z. | R&D Manager-Industrial UPS, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2019

**What do you like best about Betterworks?**

the tree map of everyone‘s objectives is very useful for management!

**What do you dislike about Betterworks?**

none, i think everything is great for  me!

**Recommendations to others considering Betterworks:**

every thing is ok, i have no advice

**What problems is Betterworks solving and how is that benefiting you?**

To track down my stuff's progress on work and communication with each other

  ### 4. Really very good and user friendly site.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mick D. | Project Engineer, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2019

**What do you like best about Betterworks?**

The User-friendly interface is the best about it. I started using it more because of that reason only.

**What do you dislike about Betterworks?**

Nothing to be specific everything is good.

**Recommendations to others considering Betterworks:**

One among the best of its kind.

**What problems is Betterworks solving and how is that benefiting you?**

It's helpful for my carrier improvement day by day. It's helping me to learn. 

  ### 5. I'm a new business sales leader

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jack R. | SENIOR SALES LEADER, NEW BUSINESS SALES & CUSTOMER ONBOARDING / TRAINING, Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2019

**What do you like best about Betterworks?**

I like the way Betterworks is laid out. It makes logical sense to me. 

**What do you dislike about Betterworks?**

I'd love to see a stronger task management added to Betterworks. I also think the comments section could be a bit easier to use. 

**What problems is Betterworks solving and how is that benefiting you?**

Keeps me focused on the most important outcomes. 

  ### 6. Great motivators for teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2020

**What do you like best about Betterworks?**

Betterworks has tons of tracking capabilities and really allowed our organization to align on the goals. All of the different objectives interconnect with each other. Our team was able to view everyone's goals across the entire company and create top-level goals to communicate the direction from the executive team.

**What do you dislike about Betterworks?**

There was nothing I disliked about Betterworks.

**What problems is Betterworks solving and how is that benefiting you?**

We need to work as a team on common goals and objectives. It helps everyone get on the same page.

  ### 7. Betterworks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** March 02, 2020

**What do you like best about Betterworks?**

Conversations I feel are working the best.

**What do you dislike about Betterworks?**

updates all the time. This is very time consuming.

**Recommendations to others considering Betterworks:**

None

**What problems is Betterworks solving and how is that benefiting you?**

quarter reviews

  ### 8. BetterWorks - A Performance Engagement Tool Companies and People Managers need

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2019

**What do you like best about Betterworks?**

It's a simple, modern & easy to use yet effective performance engagement tool. Conversation features is an amazing one. 

**What do you dislike about Betterworks?**

One thing which I personally find missing as a power user is the tool lacking / having ineffective bulk update tools

**Recommendations to others considering Betterworks:**

If you are looking to have a powerful yet simplified tool to manage workforce performance, Betterworks is a tool worth considering. The said performance management tool won't get in your way to roll out performance engagement programs, instead it will ensure a seamless execution.

**What problems is Betterworks solving and how is that benefiting you?**

Frequent evaluation of Objectives, Performance Management and goals realignment. This tool is used to achieve and increase business and developmental efficiencies. 

  ### 9. Easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** December 02, 2019

**What do you like best about Betterworks?**

Focus in the important things, employees, goals and interactions.

**What do you dislike about Betterworks?**

Maybe to improve the main Dashboard with a simple complete visual of all the employees and statuses.

**What problems is Betterworks solving and how is that benefiting you?**

It's better to track goals and interact with employees, so, maintain a historic information is the most useful thing.

  ### 10. strengthen teamwork and improve work efficiency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** June 20, 2019

**What do you like best about Betterworks?**

I was able to break down my bigger goals into smaller objectives that are more attainable and had a more realistic timeframe, by using the betterworks. It helps to clarify the goals of individuals and teams, strengthen teamwork and improve work efficiency.

**What do you dislike about Betterworks?**

If the classification is not clear enough, it may lead to confusion of some work tasks, which need to be checked frequently, and the correction can be better classified.

**Recommendations to others considering Betterworks:**

Finishing feels good, can record work well.

**What problems is Betterworks solving and how is that benefiting you?**

I was able to break down my bigger goals into smaller objectives that are more attainable and had a more realistic timeframe, by using the betterworks. It helps to clarify the goals of individuals and teams, strengthen teamwork and improve work efficiency.

  ### 11. Great tool for goal setting and tracking performance

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ashwin B. | Strategic Procurement Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2019

**What do you like best about Betterworks?**

Continual measurement of performance against goals. Two way communication and not a monologue

**What do you dislike about Betterworks?**

Trade-off between privacy and transparency -> would take some time to soak (for people who refrain from Facebook / Instagram)

**Recommendations to others considering Betterworks:**

Better works is a great tool to deliver results (if used well)

**What problems is Betterworks solving and how is that benefiting you?**

Keeps you on track. Lets you know if your diverting from your goals early on.

  ### 12. Easy and Clean

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2019

**What do you like best about Betterworks?**

I love the fact that as a team you are able to collaborate through work tasks and keep track of where you are at efficiently.

**What do you dislike about Betterworks?**

I have yet to find anything that i dislike.

**Recommendations to others considering Betterworks:**

If you work in an environment that is Task/Project driven then Betterworks is definitely to be considered as you have a clear visual of where you are at with your tasks and this also provides that visibility to your superiors as to when a task will be completed and delivered.

**What problems is Betterworks solving and how is that benefiting you?**

Keeping track of project progress is a major benefit. Instead of having to manually create spreadsheets to keep track of tasks we can now create the task in Betterworks and update the progress.

  ### 13. Great tool for goals and performance management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Keshav G. | Senior Finance Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2019

**What do you like best about Betterworks?**

It is easy to use, super intuitive and provides visibility into the goals of leadership to ensure you are headed in the right direction.Goal attribution is very easy. Furthermore, the tool makes it easy to manage large organizations in a clear and easy to follow manner. 

**What do you dislike about Betterworks?**

It would have been great to get additional analytical insights. 

**Recommendations to others considering Betterworks:**

Do explore the option to cascade the goals and monitor progress.

**What problems is Betterworks solving and how is that benefiting you?**

It allows for cascading down of goals. It is easy for management to have a view on team goals.

  ### 14. Using Better Helps the Team 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Henricka B. | ASSOCIATE ON-CHANNEL MARKETING MANAGER, Internet, Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2019

**What do you like best about Betterworks?**

I love that Betters allows you to see everything up the chain. This helps me be more collaborative . I also love that there are no hard structures  and rules. It let's me put in what I need to but in. 

**What do you dislike about Betterworks?**

I wish I got more notification when someone leave me comments. I feel lIke I miss them a lot. I don't scroll down. 

**What problems is Betterworks solving and how is that benefiting you?**

Keeping track of long term goals 

  ### 15. Nice collaborative tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2019

**What do you like best about Betterworks?**

It's very easy to control progress, and to share goals and to collaboratore between different teams and even inside the same teams 

**What do you dislike about Betterworks?**

Usability could be improved, updating goals is not so intuitive, also filters are a weak point

**What problems is Betterworks solving and how is that benefiting you?**

We create quarterly goals and align them with other teams goals , in order to be able to share progress and to have a shared and unified view of a lot of projects across the entire organizations. 
Jira and google sheets integrations are very useful in order to have automatic updates for each individual milestone

  ### 16. Betterworks is great to manage company OKRs

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2019

**What do you like best about Betterworks?**

That it allows users to enter in their OKRs and measure their progress towards their goals. It's also a great way to keep everyone's OKRs consistent across the org. 

**What do you dislike about Betterworks?**

I dislike how hard it is to find team members and set up org /hierarchy structures. I also dislike how there are little to no alerts (ex quarter starting, quarter ending, check in on your OKRs and adjust your progress). I also dislike how it doesnt account for cross team goals and how dependent and inter-related all goals are. For ex, product & engineering OKRs are directly related to sales' goals. 

**What problems is Betterworks solving and how is that benefiting you?**

Betterworks allows us to offer employees a consistent and semi automated way to track performance and progress towards goals and make goal-setting, performance management, and growth tracking easier and more consistent across. As a manager, its helped me understand performance goals in a more quantitative and objective way, making it easy for me to have performance evaluation conversations. 

  ### 17. My Betterworks Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2019

**What do you like best about Betterworks?**

The possibility to breakdown each goal into sub-goals and give a partial rating to them contributing to the main assigned goal rating.

**What do you dislike about Betterworks?**

I think the tool is sending too many notifications. Only my impression, or it keeps people fit for the fight and it is OK like this...

**What problems is Betterworks solving and how is that benefiting you?**

I can be aligned with my organization and I can track my management goal progress and my peers contributions.

  ### 18. Betterworks is fine

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2019

**What do you like best about Betterworks?**

the UI is nice to look at and nice that you can see other coworkers OKRs

**What do you dislike about Betterworks?**

It's difficult to know when you've submitted your OKRs and when you're assessing them its difficult to know to grade both your key results and your objectives

**Recommendations to others considering Betterworks:**

Make sure you

**What problems is Betterworks solving and how is that benefiting you?**

Its fine to keep track of goals but only using it as a company mandate

  ### 19. Develops skill

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** September 03, 2019

**What do you like best about Betterworks?**

It reminds you of the target or goals you need to achieve for specific period.

**What do you dislike about Betterworks?**

None. Everything works perfectly for beginners like me.

**What problems is Betterworks solving and how is that benefiting you?**

It pushes me to work hard and achieved the goals I had set for my development.

  ### 20. Good for structured check ins but a bit tedious

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2019

**What do you like best about Betterworks?**

Structured check in question set with time bound objectives and company wide visibility. The org chart is also very helpful.

**What do you dislike about Betterworks?**

Limited user customisation, is set at a company level and not adjustable. Notification emails in particular.

**What problems is Betterworks solving and how is that benefiting you?**

Routine and long term objective setting and tracking. 

  ### 21. Betterworks experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2019

**What do you like best about Betterworks?**

Betterworks really improves the objective management in an organization. It is really easy to use and perfectly shows how the daily work from everyone contributes to reach the top company goals.

**What do you dislike about Betterworks?**

Sometimes there are so many updates in the platform design, sometimes it gets a bit hard to get use to them.

**Recommendations to others considering Betterworks:**

It is really useful if you operate in more than one city.

**What problems is Betterworks solving and how is that benefiting you?**

With betterworks is much easier to track the level of progress, more objetive. Also is easier the objective following. 

  ### 22. Transparency throughout the organization

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2019

**What do you like best about Betterworks?**

Our company strategy is transparent to all users of the system within the organization.  The opportunity to hold conversations with the relevant team members allows both sides to share open opinions.

**What do you dislike about Betterworks?**

Conversations is largely preset, some flexibility is required for certain teams. Limitation on scoring key results.

**Recommendations to others considering Betterworks:**

Ensure that you are using Betterworks for the right reasons and results within your organization. Be clear on what you would like to achieve by using Betterworks.

**What problems is Betterworks solving and how is that benefiting you?**

Better tracking of progress against the overall strategy.

  ### 23. Great tool for goal setting and attainment tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2019

**What do you like best about Betterworks?**

The easy and intuitive interface. Also the transparency.

**What do you dislike about Betterworks?**

Non-availability of assigning weights to OKRs

**What problems is Betterworks solving and how is that benefiting you?**

Setting goals (OKRs), tracking them and managing performance. Recorded conversations and company-wide recognitions.

  ### 24. Betterworks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Think Tanks | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2019

**What do you like best about Betterworks?**

The platform is easy to use, and easy to train new employees on.

**What do you dislike about Betterworks?**

I strongly dislike the lack of RTF within the conversation template. I also wish that employees could have conversations with more than one manager at a time. 

**Recommendations to others considering Betterworks:**

The salesforce implementation is top notch. 

**What problems is Betterworks solving and how is that benefiting you?**

We are Increasing transparency around company OKRs. One on One conversations are also happening on time, more often than not, thanks to the way that BetterWorks reminds you to complete them. 

  ### 25. Amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2019

**What do you like best about Betterworks?**

How it facilitates conversations with my manager and I.

**What do you dislike about Betterworks?**

The UI is a bit wonky, it could be improved.

**What problems is Betterworks solving and how is that benefiting you?**

Goal setting and organization!

  ### 26. Great for visibility and tracking

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** June 20, 2019

**What do you like best about Betterworks?**

It is easy to use and helps me stay on target. Also see how my team is doing.

**What do you dislike about Betterworks?**

Can't really say I dislike anything, it is a good too.

**What problems is Betterworks solving and how is that benefiting you?**

Keeping the team on track and making sure we can have visibility and information where we need it.

  ### 27. Nice and useful tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2019

**What do you like best about Betterworks?**

Its unbiased and anonymous approach to feedback.
Very user friendly.

**What do you dislike about Betterworks?**

The linking and alignment of okrs is a little confusing sometimes

**Recommendations to others considering Betterworks:**

Give it a try, it's a great tool

**What problems is Betterworks solving and how is that benefiting you?**

It makes collaboration easier

  ### 28. A nice approaches to maintain schedule for self

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** June 19, 2019

**What do you like best about Betterworks?**

 good platform to update the work & any update

**What do you dislike about Betterworks?**

Need to make it more easy to understand Operation

**What problems is Betterworks solving and how is that benefiting you?**

It is easy to explore your work and availability of plan with team 

  ### 29. Great app, delivers lots of helpful insight

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kit P. | Executive, Public Relations and Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2017

**What do you like best about Betterworks?**

It's easy to use and displays the findings from poll questions clearly. It's also an excellent way of reaching a large number of people across a range of geographies very quickly. People are clearly engaging with the app well and are genuinely interested in the ways in which it can give them access to management that they didn't have before.

**What do you dislike about Betterworks?**

Interface could be cleaner, but they're making changes to this already. It would also be helpful to have more ways of cutting the data that the app gathers, the ways of analysing stuff through the dashboard feel relatively simplistic at the moment. This will no doubt improve over time though, particularly as we add more data points to our own research.

**Recommendations to others considering Betterworks:**

Well worth considering this product. It gives valuable insight and is a helpful way of polling employees in order to make change at your business. We're yet to explore how it works as a way of letting employees communicate with one another, but this looks really interesting and look forward to doing it!

**What problems is Betterworks solving and how is that benefiting you?**

Helping us understand why employees are unhappy and how we can make them happier. It's been very effective in the former, and we're still working through the process of doing the latter. As I've said in previous questions, a key benefit is how it's helped us reach a large number of people and ask them their views in quite a short space of time.

**Official Response from Arnaud Grunwald:**

> Thanks for your review and we look forward to a great partnership with you. We love being challenged by smart partners like you... and yes we will be working in the quarters to come to clean up the interface and continuously enhance our analytics capabilities!
Arnaud, CEO Hyphen

  ### 30. Hyphen is an excellent tool for assessing and helping to improve on employee engagement.

**Rating:** 5.0/5.0 stars

**Reviewed by:** David A. | VP Finance, Food & Beverages, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2017

**What do you like best about Betterworks?**

Hyphen  has proven to be an excellent platform for helping to give our whole employee population a voice. The anonymity feature allows people the freedom to openly express their opinions, and through the creation of posts we see a good interchange of ideas from all levels in the organization. The analytics get better all the time and via the pulse polls and net sentiment functions provide for some great insight into the pulse of the company over time and at points in time.

**What do you dislike about Betterworks?**

Our only dislike is that sometimes features of the program can be somewhat confusing at first. That said, the Hyphen Team is very responsive and open to suggestions - they have been able to add and/or enhance clarity each time we have had questions about functionality.

**Recommendations to others considering Betterworks:**

Excellent tool for helping to improve on employee engagement. The Hyphen Team has been a pleasure to work with.

**What problems is Betterworks solving and how is that benefiting you?**

We have historically been challenged connecting different groups within the organization and getting meaningful feedback from them on subjects like culture and engagement - Hyphen has gone a long ways in a short time to help rectify this situation. Also, it has allowed us to migrate from tools like annual or semi-annual engagement surveys which lose relevance rather quickly to a very real time take on how people in the organization are relating to each other and the company. The suite of analytics has also helped us to focus much more quickly on areas that need attention so that issues can be dealt with before they get out of control.

**Official Response from Arnaud Grunwald:**

> Thanks for the review David! It is thanks to customers like you that we can continuously improve our platform, so thanks for the feedback you have given to us since the beginning.
-- Arnaud

  ### 31. Global BHR Head

**Rating:** 3.0/5.0 stars

**Reviewed by:** Reshama J. | Global Business HR Head, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** November 29, 2017

**What do you like best about Betterworks?**

Insights and various segments/ dimensions that the data can be viewed; UI

**What do you dislike about Betterworks?**

The app installation technical issues. Besides, the home page keeps opening on the surveys that were answered in prior

**Recommendations to others considering Betterworks:**

Yes

**What problems is Betterworks solving and how is that benefiting you?**

Improve and have instant manager -employee connect including connect with remote based employees; understand the pulse. exchange thoughts,,

**Official Response from Arnaud Grunwald:**

> Thanks for your review Reshama. We are glad to have figured out / iron out our initial issues. Email, IP, and URL whitelisting is now a key step in every customer's onboarding.
Looking forward to a fruitful partnership going forward!
--
Arnaud, CEO Hyphen

  ### 32. Best in class on the spot feedback mechanism

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2017

**What do you like best about Betterworks?**

I think the best thing about the tool is the fact that anonymity is maintained in the system

**What do you dislike about Betterworks?**

The only thing that becomes an issues sometimes is the speed of application

**Recommendations to others considering Betterworks:**

Excellent product and will help companies measure the satisfaction on a real time basis as well as the prevailing sentiment

**What problems is Betterworks solving and how is that benefiting you?**

a) Real Time Feedback
b) Strong Connect with Field Team
c) Org Citizenship Behaviour
d) Listening was a gap area which is now being bridged
e) Reduction in Attrition 
f) Helps with feedback on process and policy change


  ### 33. Awesome goal management software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ricardo A. | Director general, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2017

**What do you like best about Betterworks?**

It´s very easy to define, clarify and follow everybody´s goals
Now everything its crystal clear about goals.  Goals we are achieveing and what goals needs to be improved, how people work align with others to reach biggers goals.  
Betterworks it´s amaizing to help teams and individuals to focus their efforts in the most important things.
It´s very helpful to improve productivity

I love it.  

**What do you dislike about Betterworks?**

Very often, people gets confused about how to manage bigger and mid term goals with their daily work. It`s easy to see what we are trying to achieve in a Q or month period.  But BW doesn´t help you in organize your daily work, so we need to use another tools in order to do that.
The ideal would be that some how you can integrate your daily work and task organizing method with BW.

**Recommendations to others considering Betterworks:**

You need to have clear goals
You need to be ready and comitment to manage change
If you are not now, improve your knowledge about goal science and OKR`s.  There is a lot of information on internet and BW will provide you with a lot too.  But in order to get the most of the software, your process to define, set and follow goals needs to be in the right direction.  

**What problems is Betterworks solving and how is that benefiting you?**

Improve productivity by improving transparency. Nobody can hide anymore
Clarify and improve understanding and how individuals and teams contribute a bigger goal and strategies.
Improve cross team collaboration, because it's easy to define responsibilities and follow up in an easy to use platform.  Everybody can see whats going on.
Execution, by assigning priorities and goals, making plans realities.

  ### 34. Not the best user interface

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2017

**What do you like best about Betterworks?**

A reasonable tool to keep track of business and personal goals

**What do you dislike about Betterworks?**

I do not enjoy using it. The interface is clunky and confusing

**What problems is Betterworks solving and how is that benefiting you?**

Goal setting

  ### 35. Useful

**Rating:** 3.0/5.0 stars

**Reviewed by:** Naomi B. | Development Coordinator, Renewables & Environment, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2017

**What do you like best about Betterworks?**

I like how we can share our goals with others and how you can assign a task to a colleague when creating your goal. Also the Org chart view helps  to get to know who could have similar goals as you. The link between goals is excellent! It help us see how aligned with the main company goals we are.

**What do you dislike about Betterworks?**

That it automatically hides previous objectives; there's no tab in the quick view for that, but that's a small nuisance. I didn't understand well the "conversations" tab and the explanations were not very helpful.
When creating metric in a task, it doesn't learn, I use a certain unit for metrics repeatedly and have to enter it as a new one every time. Maybe something in the programming could be added for it to "learn" a unit?
That I can't assign "levels" to a goal, (eg: acceptable outcome, expected outcome and extra=mile outcome)

**Recommendations to others considering Betterworks:**

Make sure employees know the theory behind the tool BEFORE implementing

**What problems is Betterworks solving and how is that benefiting you?**

It has helped to align employees goals to the main company goals. Helps increase transparency. Helped close the gap among employees caused by the long distances between offices.

  ### 36. BetterWorks brings a more granular visibility to key milestones of large projects/programs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sameer G. | Global Project Manager, Electrical/Electronic Manufacturing, Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2017

**What do you like best about Betterworks?**

Betterworks has made the communication of the key milestones very clear.
If the milestones are captured correctly, then knowing a real time status and the progress of a milestone is very easy.
It helps to decide in advance the measurement criteria of a give Key Result
It helps to agree on the dates within which the Key Results needs to be achieved and Objectives completed
Encourages collaboration between the people who are involved in the Objectives & Key Results

**What do you dislike about Betterworks?**

One of the things which does not work very clearly is the % completion of the Objectives. Adding Key results does create some issues but that is more related to the user maturity

**Recommendations to others considering Betterworks:**

This should not be used as a project management tool. It is a fantastic tool to track and report on high level milestones and collaborate with the people who are involved in a give Objective or Key Results.

**What problems is Betterworks solving and how is that benefiting you?**

Having a single source of truth for the real-time communication of the progress on the Objectives and milestones. Everyone across the board - Senior Executives, Project Team and the Customers of the the project can all have the same simplified view of the progress. It has reduced the amount of time spent on preparing communications

  ### 37. Yield Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marcus B. | Yield Manager, Internet, Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2017

**What do you like best about Betterworks?**

Easy to use interface and very intuitive. I was able to dive in and start creating objectives even before I had the official training in my office. I also like the ability to manage everything using the app, even when I am not near my laptop. The objectives are displayed on the screen in a manner that is easy to see and use. It is also easy to set up each layer for your goals. The weekly summary that is sent on Sundays is very helpful and is a good reminder to keep everything on track.

**What do you dislike about Betterworks?**

The fact that everyone can see your objectives. I would prefer the ability to control the visibility that others have into your own objectives (sharing all the details vs. sharing top level objective title only vs. only visible to direct manager, for example).


**Recommendations to others considering Betterworks:**

Great tool for setting up and tracking professional and personal objectives. A nice way to keep track of your progress and keep yourself motivated.

**What problems is Betterworks solving and how is that benefiting you?**

I was able to break down my bigger goals into smaller objectives that are more attainable and had a more realistic timeframe, by using the objective setup tool in betterworks. As a new employee, I also benefited from seeing what overall objectives the company's CEO had set for himself and the company, and how it aligned down to his direct reports and so on. And I could also align my own objectives with my team, my direct manager and the rest of the company.

  ### 38. Simplest goals management tool I have ever come across !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tushar J. | Associate General Manager : IT, Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2017

**What do you like best about Betterworks?**

The ease of setting up goals, assigning them to relevant colleagues, collaboratively working towards achieving them is excellent.
The dashboards are very informative and give you a quick understanding on the performance of your projects and objectives. 
Great flexibility in terms of choosing metrics of performance measurement.

**What do you dislike about Betterworks?**

It does not allow weighted average system to calculate percentage of goal achievement.

**Recommendations to others considering Betterworks:**

Best tool to implement with least change management effort. People will get trained on the job !
Highly recommend it to all those who are interested in managing their performance better.

**What problems is Betterworks solving and how is that benefiting you?**

Managing a large scale global program requires you to keep a lot of stakeholders updated on how is the program performing and what are the areas of attention. Betterworks has helped me in managing a complex program for which I need inputs and attention of 50+ stakeholders.
By simply spending 1 hour every week to update the goals and objectives, I am able to efficiently circulate the information that would otherwise take me 4 hours.

Benefits :
Openly sharing the objectives and related key results. Complete transparency and excellent collaboration.

  ### 39. BetterWorks allows me to focus on what is important rather than just being busy.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrew M. | Associate Product Manager, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2017

**What do you like best about Betterworks?**

The visual dashboard allows for quick realization of what to work on next or which goals need more progress.

**What do you dislike about Betterworks?**

The inability to give custom weights to certain goals over other ones makes BetterWorks difficult to spend X% more on certain goals over others.  I understand that by underweighting a goal as compared to another it forces one to focus on one and not the other, but many times that is how performance works. 

**Recommendations to others considering Betterworks:**

BetterWorks can help you focus on what is important, organizing and tracking goal progress.

**What problems is Betterworks solving and how is that benefiting you?**

I'v realized that being productive is more about getting the right things done, not just getting anything done.  BetterWorks allows me to focus on what matters to myself and my company.  

Not only is BetterWorks a quality tool for yourself to maintain order and structure with your own work, but you can communicate to a larger audience at the same time.

  ### 40. Amazing Experience better works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bhavin B. | Senior QA Automation Engineer, Development, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Betterworks?**

Its having clean UI. I like features of growing tree (Something cool).
It has everything what you need for. I also like different variation of parameters to measure your goal. Not one size fit to everyone, they have percentage/time measurements. Overall nice and easy. Awesome product

**What do you dislike about Betterworks?**

Comments come on bottom of the page, somehow it doesn't show with goal tasks. Not a major issue but small UI change might help.

**What problems is Betterworks solving and how is that benefiting you?**

We use for tracking goals.
While using this we have everything at one place, we can see our goals + colleges goals + goals of people working above us. Biggest benefit is we can align our goals according to goals of people on top. We have clear vision where we are heading, company is heading and systematic track as we progress.

  ### 41. BETTERWORK REVIEW

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2017

**What do you like best about Betterworks?**

I like many thing in better work. first when you work on it for every project you are create objective. in every week better work send you the notification mail for your and your team mates  project updates. you can see your project update in many way like graphical or percentage. when ever you check in and comment on your work the completion of project percentage is increment.in better works the transparency level of manager, lead and employee is increased and every one see the project status any where and any time.

**What do you dislike about Betterworks?**

i like everything in better works but sometimes i feel that everyone see the all your team mates project updates either it is relevant to someone or not, but in positive way its good.

**Recommendations to others considering Betterworks:**

YES.

**What problems is Betterworks solving and how is that benefiting you?**

actually i am not solving any business problem on this platform, i am just creating the objective as per the requirement and update this on weekly basis to show my lead to check the current status and whats going on this project and how much completed. i realized that when ever we are updating any comment and check in the percentage or graphical level in increased, so the transparency level is increased between the lead or manager  and employee.

  ### 42. Not the best way to keep our goal align 

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about Betterworks?**

It's nice to be able to keep track of all your goals 

**What do you dislike about Betterworks?**

Its confusing with milestone and what percentage of it has been completed.  This is really a user base software if no one puts anything in, it becomes useless. 

**What problems is Betterworks solving and how is that benefiting you?**

It lets me see what goals my peers have and keep me on track with my goal 

  ### 43. Great software, clean UI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2017

**What do you like best about Betterworks?**

You can easily create goals and clone or allow team members to follow them. Great metrics, and comments section. I also like the reminders and how they add a calendar invite to remind me.

**What do you dislike about Betterworks?**

When I log in there's not an easy way to look at my future goals. It took me many clicks to see it. I wish all my goals past and future were in one place. I also think there is a bug or something because anytime I create goals and milestones, the very last milestone on a goal does not show the due date. I change it refresh it and it still doesnt show. Also, its hard to view comments. I'd like the comments to show under the goal so i can easily find it, not in the comment section in a completely diff place. 

**Recommendations to others considering Betterworks:**

Nothing i can think of, it looks great. 

**What problems is Betterworks solving and how is that benefiting you?**

When I have big tasks, I create goals around them and its acts as a reminder. It also shows my accomplishments and quarterly goals for bonus and annual review. 

  ### 44. Employee Engagement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 28, 2017

**What do you like best about Betterworks?**

helpful for employee ideas and interaction with whole organization 

**What do you dislike about Betterworks?**

employer can get to know ideas of every employee

**Recommendations to others considering Betterworks:**

Helpful in delivering employee's ideas and feedback

**What problems is Betterworks solving and how is that benefiting you?**

Issues with internal chat applications are brought to employer management

  ### 45. BetterWorks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about Betterworks?**

Tracking of all goals in one place, plus reminders to update them

**What do you dislike about Betterworks?**

Would be better if it was easier to track the metrics

**What problems is Betterworks solving and how is that benefiting you?**

Review of goals and tracking

  ### 46. Employee engagement tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2017

**What do you like best about Betterworks?**

Have a deep understanding employees, fast event handling for issues and trends.

**What do you dislike about Betterworks?**

should consider to prioritize low experienced employee too.

**What problems is Betterworks solving and how is that benefiting you?**

easily reachable to multiple cultures with in the organization. Sharing profitable ideas

**Official Response from Arnaud Grunwald:**

> Thanks for your review. Would love to hear more feedback from you. Definitely, non-tech-savvy employees are a priority for us, and we are currently rolling out SMS notification capability to reach out to ALL employees. If you have other thoughts on this matter, please feel free to reach out to me directly at arnaud@gethyphen.com.
--
Arnaud, CEO Hyphen

  ### 47. Excellent tool for a fast paced innovative company!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lindsay G. | Human Resources Manager, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2017

**What do you like best about Betterworks?**

Very easy to use and to get employees to use
Encourages great conversations throughout the company on performance throughout the year, not just one time a annual review time
The transparency really allows collaboration and sharing
So flexible that it can be adapted for many department differences

**What do you dislike about Betterworks?**

Would love to see more reporting capabilities!

**What problems is Betterworks solving and how is that benefiting you?**

We finally have a system that keeps up with the fast pace of our business. Objectives stay current and allow people to focus on ways to push the business forward. The quality and frequency of conversations happening is our organization continues to increase and improve!

  ### 48. Its truely a Visual treat

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hanumantha Rao B. | Senior Site Reliability Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2017

**What do you like best about Betterworks?**

I loved the way Goals & Milestones are Visual Represented.

**What do you dislike about Betterworks?**

I feel there should be an option given to add task lists to accomplish milestones Or at least to plan a routine.

**Recommendations to others considering Betterworks:**

It makes managers life's easier. The way they Documented about OKR model is self Explanatory & I feel It's the best in the market at this point. 

**What problems is Betterworks solving and how is that benefiting you?**

Business Problem: Making everyone in the organisation working towards one single Quarterly Goal.

Benefits:

1) Goals give Big Picture about what He/She is going to achieve & Milestone will help to Guide & motivate to reach that Goal.

  ### 49. Great visualisation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ivan M. | Software Engineering Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2017

**What do you like best about Betterworks?**

It makes it easy to present your progress. Also it highlights weak points. Team and department aggregation works good.

**What do you dislike about Betterworks?**

Goals become archived when deadline is passed. You need to do some extra filtering to make a retrospective overview.
Goals list filter itself does not have search by key word. It is a must have feature if you manage a lot of goals.

**Recommendations to others considering Betterworks:**

Will recommend

**What problems is Betterworks solving and how is that benefiting you?**

Software Engineering Management. Reporting become much more efficient with BW. Central place where everybody report his progress make it easy to present during team calls.

  ### 50. BetterWorks OKR System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2017

**What do you like best about Betterworks?**

I have found the "Plans" feature to be a great platform to allow individuals within a group to view the groups direction and directly contribute to the top level goals.

**What do you dislike about Betterworks?**

If the cascading of goals were a little more intuitive. It's hard to determine how to appropriately assign a contributor with a sub-objective and key results that are quantified differently from the top level goal.

**Recommendations to others considering Betterworks:**

Spend the time to become educated and fully understand the system before entering any goals. Utilize a team of internal specialists to help guide the user base. 

**What problems is Betterworks solving and how is that benefiting you?**

Organization and cross communication has been significantly enhanced.  We are able to stay on the same page and make sure we are all pushing towards the same set of goals.


## Betterworks Discussions
  - [What is Betterworks used for?](https://www.g2.com/discussions/what-is-betterworks-used-for) - 1 comment

- [View Betterworks pricing details and edition comparison](https://www.g2.com/products/betterworks/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-03+16%3A19%3A39+-0500&secure%5Bsession_id%5D=3e1e2847-1cf4-493e-95f9-3cee0f9071b9&secure%5Btoken%5D=08200dbc8b61b26fc9755d27a5b8c47232f98fd878ec81c6fed6a11873a9a9fa&format=llm_user)
## Betterworks Integrations
  - [ADP DataCloud](https://www.g2.com/products/adp-datacloud/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [DM Valid](https://www.g2.com/products/dm-valid/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [LinkedIn Learning](https://www.g2.com/products/linkedin-linkedin-learning/reviews)
  - [Microsoft 365 for Jira - Outlook Email, Teams, Calendar](https://www.g2.com/products/microsoft-365-for-jira-outlook-email-teams-calendar/reviews)
  - [Microsoft Azure](https://www.g2.com/products/microsoft-microsoft-azure/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [Oracle API Platform Cloud Service](https://www.g2.com/products/oracle-api-platform-cloud-service/reviews)
  - [PingOne Advanced Identity Cloud](https://www.g2.com/products/pingone-advanced-identity-cloud/reviews)
  - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [SFTPCloud](https://www.g2.com/products/sftpcloud/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Udemy Business](https://www.g2.com/products/udemy-business/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Visier](https://www.g2.com/products/visier/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)

## Betterworks Features
**Communication**
- Feedback
- Confidence Levels
- Messaging Integrations
- Onboarding

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Status Tracking

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Goal Creation**
- Team OKR
- Individual OKR
- Action Item Creation

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Goals**
- Goal-Setting
- Company Goals And OKRs

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise

**Agentic AI - Objectives and Key Results (OKR)**
- Proactive Assistance

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal

**Data**
- Dashboards And Reports
- Historical Data

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

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