--- title: Betterworks Reviews meta_title: 'Betterworks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 263 reviews by the users' company size, role or industry to find out how Betterworks works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 263 scale: '5' date_modified: '2026-10-05' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management ---

Betterworks Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use in Betterworks, simplifying goal setting and performance tracking significantly. (9 mentions)
Users value the clarity and alignment in goal-setting processes, enhancing performance tracking and team motivation with Betterworks. (8 mentions)
Users love how Betterworks provides clear connections between individual goals and company objectives, enhancing alignment and accountability. (7 mentions)
Users value the transparency in progress tracking with Betterworks, enhancing alignment and motivation across teams. (7 mentions)
Users value the effective goal tracking in Betterworks, enhancing team alignment and proactive performance management throughout the year. (6 mentions)
Users are dissatisfied with the dashboard issues, citing inefficiency and lack of management-level control. (2 mentions)
Users find Betterworks to be expensive, but acknowledge potential long-term value and return on investment. (2 mentions)
Users find the reporting functionality inadequate, citing inefficiencies and a lack of control at the management level. (2 mentions)
Users find the learning curve challenging, as confusing features lead to overcommunication and necessitate additional guides. (2 mentions)
Users find the interface not intuitive, causing confusion and reliance on overcommunication for effective use. (2 mentions)

5 Pros or Advantages of Betterworks

5 Cons or Disadvantages of Betterworks

Sarah G.
SG
Sarah G.
Registered nurse
Enterprise (> 1000 emp.)
"BetterWorks Keeps Goals, Reviews, and Check-Ins Organized with Helpful Reminders"
5/5
What do you like best about Betterworks?

I like using BetterWorks because the program is easy to use and navigate and keeps everything organized and all in one place. I especially like that it sends reminders throughout my organizations platforms when an eval is due and it makes it so much easier to stay on top of goals, reviews, and check-ins. Its been simple and helpful to keep track of my progress throughout the year. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

I havent come across anyting I dislike at the moment Review collected by and hosted on G2.com.

Anna G.
AG
Anna G.
Finance Manager
Enterprise (> 1000 emp.)
"Polished, Easy UI—But Self-Reviews Feel Time-Consuming and Low-Impact"
2.5/5
What do you like best about Betterworks?

The look at feel gives an overall impression of ease and professionalism with the minimalist coloring and font style. All the icons are easy to locate and understand. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

The main isssue is that much work needs to go into the review and we have to do it more times a year. Hard to know if all this extra time updating a self review increases overall performance. It is nice to track down what we do each quarter but I don't believe it's being reviewed and tracked for the amount of effort that goes into the self review. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thank you for taking the time to share your feedback, Anna. We're glad to hear you appreciate Betterworks' clean, intuitive design and that the experience feels professional and easy to navigate.

We also appreciate your candid perspective on self-reviews. They should feel worthwhile and not like another administrative task. If employees like you don't see how their reflections contribute to meaningful conversations, coaching, or decisions, it's understandable to question the value of the time invested.

Betterworks is designed to support real-time, continuous performance conversations throughout the year, with self-reviews serving as one part of a broader process that helps managers and employees reflect on progress, align on priorities, and support development. We know the experience ultimately depends on how organizations implement and use these workflows, and feedback like yours helps us continue improving both the product and the guidance we provide to those admins of the solution.

Thanks again for sharing your experience and for recognizing the improvements Betterworks brings over your previous system. We appreciate your feedback.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Quarterly Connects That Highlight Strengths and Drive Success"
4.5/5
What do you like best about Betterworks?

The most helpful thing about betterworks is my jobs Quarterly connects, it gives an opportunity to shed light on my strengths and also allows me to speak up about what I need help with or how I can possibly set myself up for success. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

There's not much to dislike personally. I feel like we don't use it as often as other companies, but when we do, it always has a very positive outcome. Review collected by and hosted on G2.com.

Adrian S.
AS
Adrian S.
Strategic logistics planning Internship
Enterprise (> 1000 emp.)
"Modern, Stable Goal Tracking Tool with great AI Feedback - But Navigation Needs Re-Work"
3.5/5
What do you like best about Betterworks?

Betterworks offers a modern interface for tracking goals, sharing feedback, and collaborating with others. Also I really appreciate the AI tools to enhance feedback texts, this is maybe my major advantage. In addition I never had issues with performance - the system seems to be stable and scalable. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

The overall appearance, as a quick tool that you only visit from time to time, is not perfectly intuitive. Sometimes you have to search for settings just to change other settings, and it doesn’t feel well integrated with other tools like Microsoft Teams. Also, I don’t like that requested feedback expires after a certain time. For me, this feedback should be enforced, and it should be required that the user works on it before continuing to work in Betterworks in general.

Maybe it would help to work with capacities, so there are feedback capacities per time and per person, to avoid overwhelming people. When it comes to widget customization, as an end user I would like the option to enable only the widgets I actually use. Better interfaces could help make Betterworks more present and encourage using it more as a day-to-day tool.

When I would need support, I would not know where to find this. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thanks so much for taking the time to share your feedback! I'll have our team reach out for our next UX/UI research. Would love your inputs.

Amisha K.
AK
Amisha K.
Mid-Market (51-1000 emp.)
"Great Feedback Tracking, Needs UI Improvements"
4/5
What do you like best about Betterworks?

I find the feedback section in Betterworks super helpful as it allows me to check my performance reviews for different financial years. This helps me track my growth, reflect on past reviews, identify areas of improvement, and recognize my progress. The initial setup was very easy to follow, which I appreciated, and consolidating all feedback and tracking my performance by setting priorities makes everything standardized and efficient in one place. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

I feel the user interface could be a little more user-friendly, some features take time to load, and the navigation can occasionally feel confusing. A cleaner layout and simpler workflows would make it more efficient, the graphics as well. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thanks so much for your feedback, Amisha!

Skylar S.
SS
Skylar S.
Technology Consultant
Enterprise (> 1000 emp.)
"Betterworks Brings Clear Team Alignment and Effortless Goal Tracking"
5/5
What do you like best about Betterworks?

What I value most about Betterworks is the visibility and alignment it creates across teams. It simplifies goal tracking, encourages continuous feedback, and helps ensure that individual efforts are directly tied to overall business objectives, improving both accountability and performance. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

At times, Betterworks can feel like an added administrative layer, especially when updating goals frequently. The interface and navigation can also be less intuitive, which can make it harder to quickly capture progress during busy project periods. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thanks so much for taking the time to share your feedback, Skylar!

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Friendly, Fast, and Seamlessly Integrated—Betterworks Makes Reviews Effortless"
5/5
What do you like best about Betterworks?

The user interface is very friendly. Since I had already used other platforms like Workday, I find Betterworks smoother and easier to navigate. The platform’s integration with other tools like Slack is also seamless, and it’s especially helpful because updates that need attention are shared directly in Slack.

Betterworks loads very quickly and feels responsive. Support has been responsive and friendly as well, and issues are addressed quickly. For my performance reviews and other tasks, when I type in details I can use the AI feature to refine the content and make changes, which is very helpful for me. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

I haven’t been able to find any real downsides to Betterworks so far, but the visual UI layout could definitely be improved to feel more polished. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

We appreciate your feedback!

Soni S.
SS
Soni S.
Senior Functional Consultant
Enterprise (> 1000 emp.)
"Betterworks Makes Goal Tracking and Check-Ins Clear and Meaningful"
5/5
What do you like best about Betterworks?

I like that Betterworks makes goals, progress, and feedback easy to track in one place. It helps keep priorities clear, improves alignment with my manager and team, and makes check-ins more focused and meaningful Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

I haven’t experienced any major issues with Betterworks. Overall, it is straightforward and helpful for tracking goals, progress, and feedback. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thanks so much for the feedback, Soni!

Nira B.
NB
Nira B.
Radiology FGP - Sec I - Front Desk
Enterprise (> 1000 emp.)
"Intuitive, Time-Saving UX That Simplifies Reviews and Feedback"
5/5
What do you like best about Betterworks?

The UX/UI is refreshingly simple and intuitive. The platform makes it easy to complete reviews, track progress, and provide feedback. Its organized layout saves time and contributes to a smoother overall experience. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

While the interface is generally easy to use, some sections still require multiple clicks to complete simple tasks. More customization options for dashboards and notifications, including finer prioritization and configurable alerts, would make it easier to surface important updates and improve overall efficiency. Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thanks so much for the feedback, Nira!

Ana C.
AC
Ana C.
Data Quality Specialist
Retail
Mid-Market (51-1000 emp.)
"Interactive Platform that Boosts Goal Achievement"
5/5
What do you like best about Betterworks?

I use Betterworks in my work environment to keep track of my objectives during the calendar year and review them, which is great for gathering everyone's objectives and key results. I find it great for reminding me to work towards my goals and letting me know about last week's process every Monday. I really like the interactiveness of the platform, how you can understand how everything works just by looking at it and move things around a little. It allows me to have conversations with my managers and request feedback. Overall, I enjoy the whole platform. I came from another one and can confidently say Betterworks is a better platform in every aspect. The setup was really easy, and I loved the OKR assistant. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

probably some minor extra features but nothing too big to be a dealbreaker. for me it works wonders Review collected by and hosted on G2.com.

Response from Cassie Fulton Flores of Betterworks

Thanks so much for taking the time to share your feedback, Ana!