We are organizing around 10 events per year which are our touchpoint with our members and all the community.
Etouches has been first our registration software. What we value most is:
Registration setup :
- managing members only rate with automated filters
- easy design of the pages
- setup administrative invoices and other documents
- management of complex information gathering (session, extra-data, share-transportation...)
And also a templating of these setup to allow us to duplicate all or parts of these setup...
- manage layout of emails easily with global templates or event-specific customization
- send out invitation and monitor answers
- manage the "no" answer (great one) to allow you to remind only the one that did not answer in & single click
- manage automated email for incomplete registration, confirmation, changes in the programme...
Financial & reporting:
- really easy automated report
- daily email custom report (just magic for other stakeholders) and live private lists
- finance management with our context (taxes are complex for association)...
- we also used etouches to manage sponsorship
- from confirmation of packages
- quota management for badges and VIP pass
CRM management: we use the option of "global database" :
- this include that our global DB is automaticaly updated by every single registration
- we have cross events data
- we can monitor engagement, loyalty
- we can detect low engaged people to be proactive in the communication with them before they leave the association
- we can provide detailed data about quality, quantity and interest of our community to our potential sponsors
--> fully integrated with no import / export / excel skills (and time spent)