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vFairs Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the exceptional customer support of vFairs, ensuring smooth execution and a great experience for events. (117 mentions)
Users find vFairs' exceptional customer service invaluable, with responsive support making event management seamless and efficient. (89 mentions)
Users find vFairs extremely user-friendly, with intuitive tools and excellent support during events. (86 mentions)
Users commend the responsive support from the vFairs team, ensuring smooth event management and customized solutions. (72 mentions)
Users highlight the excellent customer support from vFairs, ensuring a smooth and efficient event experience. (71 mentions)
Users commend vFairs for its superb event management and professional, accessible service throughout the virtual event process. (62 mentions)
Users find missing features in vFairs, with some promised capabilities lacking or requiring additional review for updates. (21 mentions)
Users note limited features, such as inadequate chat settings and job search options, hindering overall functionality. (20 mentions)
Users find the complexity of vFairs cumbersome, requiring significant effort and time to navigate effectively. (18 mentions)
Users find the confusing processes of vFairs to be cumbersome, complicating event planning and registration significantly. (18 mentions)
Users face backend limitations and system errors during event management, impacting the overall event planning experience. (18 mentions)
Users find the complex backend challenging, wishing for a more intuitive and user-friendly experience. (17 mentions)
Users find the learning curve steep, needing support due to the backend's complexity and lack of intuitiveness. (16 mentions)
Users find the poor usability of vFairs challenging, struggling with backend navigation and content management. (16 mentions)
Users report frequent tech issues with vFairs, including connectivity problems and delayed livestream replays. (16 mentions)

Top Pros or Advantages of vFairs

1. Customer Support
Users praise the exceptional customer support of vFairs, ensuring smooth execution and a great experience for events.
See 117 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Exceptional Customer Service"

What do you like about vFairs?

The vFairs team provides exceptional customer service for my organization.

Georgie B.
GB

Georgie B.

Mid-Market (51-1000 emp.)

5.0/5

"Great team to work with"

What do you like about vFairs?

The updated dashboard is super easy to use and intuitive, we're able to get all the information that we need. This is our second time using the plat

2. Helpful
Users find vFairs' exceptional customer service invaluable, with responsive support making event management seamless and efficient.
See 89 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Exceptional Customer Service"

What do you like about vFairs?

The vFairs team provides exceptional customer service for my organization.

BT

B T.

Mid-Market (51-1000 emp.)

5.0/5

"Customized Event Management and Registration"

What do you like about vFairs?

It has been a fantastic experience working with Syed's team to develop a customized platform for event management and registration, supporting both ou

3. Ease of Use
Users find vFairs extremely user-friendly, with intuitive tools and excellent support during events.
See 86 mentions

See Related User Reviews

Georgie B.
GB

Georgie B.

Mid-Market (51-1000 emp.)

5.0/5

"Great team to work with"

What do you like about vFairs?

The updated dashboard is super easy to use and intuitive, we're able to get all the information that we need. This is our second time using the plat

BR

Bryan R.

Mid-Market (51-1000 emp.)

5.0/5

"We used Vfairs for a two day virtual conference."

What do you like about vFairs?

Our vFairs account representative, Hejaab, provided great customer service from planning through the execution of the live event. She made the process

4. Response Time
Users commend the responsive support from the vFairs team, ensuring smooth event management and customized solutions.
See 72 mentions

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BT

B T.

Mid-Market (51-1000 emp.)

5.0/5

"Customized Event Management and Registration"

What do you like about vFairs?

It has been a fantastic experience working with Syed's team to develop a customized platform for event management and registration, supporting both ou

Brittany C.
BC

Brittany C.

Small-Business (50 or fewer emp.)

5.0/5

"Sabrina makes the vFairs platform even better!"

What do you like about vFairs?

vFairs is an all-encompassing platform that makes it really easy to incorporate all the great elements of an event including lectures, liveQ&A, an

5. Experience
Users highlight the excellent customer support from vFairs, ensuring a smooth and efficient event experience.
See 71 mentions

See Related User Reviews

BT

B T.

Mid-Market (51-1000 emp.)

5.0/5

"Customized Event Management and Registration"

What do you like about vFairs?

It has been a fantastic experience working with Syed's team to develop a customized platform for event management and registration, supporting both ou

BR

Bryan R.

Mid-Market (51-1000 emp.)

5.0/5

"We used Vfairs for a two day virtual conference."

What do you like about vFairs?

Our vFairs account representative, Hejaab, provided great customer service from planning through the execution of the live event. She made the process

6. Event Management
Users commend vFairs for its superb event management and professional, accessible service throughout the virtual event process.
See 62 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great platform, wonderful people to work with"

What do you like about vFairs?

We used vFairs to host three major events in the past few years. Our experiences with vFairs are wonderful. The platform is easy to use and visually i

Lynne S.
LS

Lynne S.

Small-Business (50 or fewer emp.)

5.0/5

"Sabrina at VFairs is Wonderful"

What do you like about vFairs?

VFairs has a great platform for our conference attendees to easily learn from our speakers and connect with each other virtually.

Top Cons or Disadvantages of vFairs

1. Missing Features
Users find missing features in vFairs, with some promised capabilities lacking or requiring additional review for updates.
See 21 mentions

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LG

Lynda G.

Small-Business (50 or fewer emp.)

3.0/5

"Attentive to Customer Requests - Attention to Editing Detail could be Improved"

What do you dislike about vFairs?

When additional website updates were required, sometimes I had to review their work and point out areas to correct.

DF

Doug F.

Mid-Market (51-1000 emp.)

4.5/5

"Bisma is the best to work with, always willing to help."

What do you dislike about vFairs?

does not list the sales reps names when entering leads from a customer

2. Limited Features
Users note limited features, such as inadequate chat settings and job search options, hindering overall functionality.
See 20 mentions

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Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"CFP Board Spring 2024 Virtual Career Fair"

What do you dislike about vFairs?

Booth reps and attendees struggle with setting Chat Timings. We'd also like to see more Job Search filter options/columns. We've had some tech glitchs

Anshu Y.
AY

Anshu Y.

Mid-Market (51-1000 emp.)

5.0/5

"vFairs app is a shining star in events management."

What do you dislike about vFairs?

vFairs is a versatile platform for events, but there is still room for improvement in the user experience. Adding more features specifically designed

3. Complexity
Users find the complexity of vFairs cumbersome, requiring significant effort and time to navigate effectively.
See 18 mentions

See Related User Reviews

CN

Claire N.

Enterprise (> 1000 emp.)

5.0/5

"Exceptional support with hosting virtual event from vFairs team"

What do you dislike about vFairs?

The back end was a bit complicated and not as intuitive as other platforms we've used, although it wasn't an issue with how much our support team did

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Customer Review"

What do you dislike about vFairs?

Complex Salesforce integration requires a lot of time.

4. Confusing Processes
Users find the confusing processes of vFairs to be cumbersome, complicating event planning and registration significantly.
See 18 mentions

See Related User Reviews

HA

Hira A.

Small-Business (50 or fewer emp.)

3.5/5

"Smooth and Accessible Event!"

What do you dislike about vFairs?

Sometimes, there was a lack of organization, which resulted in some of our requests being ignored or requiring several follow-up communications. This

RM

Ross M.

Mid-Market (51-1000 emp.)

5.0/5

"Great customer service, a useful platform, delivered results we wanted"

What do you dislike about vFairs?

Still a bit cumbersome to use, a lot of effort to click through to get where you needed to go, scaled down or simpler version required for what we wer

5. Event Management
Users face backend limitations and system errors during event management, impacting the overall event planning experience.
See 18 mentions

See Related User Reviews

JK

Joyce K.

Small-Business (50 or fewer emp.)

4.5/5

"Great platform for in-person and virtual events"

What do you dislike about vFairs?

Day of evtn updates are not always fast enough for our issues, but that may be user error due to not being able to always do necessary updates during

BB

Brittany B.

Small-Business (50 or fewer emp.)

5.0/5

"Knowledgable, helpful team and efficient product."

What do you dislike about vFairs?

The backend left much to be desired. We worked with Stova last year and although their team was a nightmare, their backend was much easier and more ro

6. Complex Backend
Users find the complex backend challenging, wishing for a more intuitive and user-friendly experience.
See 17 mentions

See Related User Reviews

CN

Claire N.

Enterprise (> 1000 emp.)

5.0/5

"Exceptional support with hosting virtual event from vFairs team"

What do you dislike about vFairs?

The back end was a bit complicated and not as intuitive as other platforms we've used, although it wasn't an issue with how much our support team did

BB

Brittany B.

Small-Business (50 or fewer emp.)

5.0/5

"Knowledgable, helpful team and efficient product."

What do you dislike about vFairs?

The backend left much to be desired. We worked with Stova last year and although their team was a nightmare, their backend was much easier and more ro

7. Learning Curve
Users find the learning curve steep, needing support due to the backend's complexity and lack of intuitiveness.
See 16 mentions

See Related User Reviews

JK

Joyce K.

Small-Business (50 or fewer emp.)

4.5/5

"Great platform for in-person and virtual events"

What do you dislike about vFairs?

Day of evtn updates are not always fast enough for our issues, but that may be user error due to not being able to always do necessary updates during

RM

Ross M.

Mid-Market (51-1000 emp.)

5.0/5

"Great customer service, a useful platform, delivered results we wanted"

What do you dislike about vFairs?

Still a bit cumbersome to use, a lot of effort to click through to get where you needed to go, scaled down or simpler version required for what we wer

8. Poor Usability
Users find the poor usability of vFairs challenging, struggling with backend navigation and content management.
See 16 mentions

See Related User Reviews

CN

Claire N.

Enterprise (> 1000 emp.)

5.0/5

"Exceptional support with hosting virtual event from vFairs team"

What do you dislike about vFairs?

The back end was a bit complicated and not as intuitive as other platforms we've used, although it wasn't an issue with how much our support team did

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"CFP Board Spring 2024 Virtual Career Fair"

What do you dislike about vFairs?

Booth reps and attendees struggle with setting Chat Timings. We'd also like to see more Job Search filter options/columns. We've had some tech glitchs

9. Tech Issues
Users report frequent tech issues with vFairs, including connectivity problems and delayed livestream replays.
See 16 mentions

See Related User Reviews

JK

Joyce K.

Small-Business (50 or fewer emp.)

4.5/5

"Great platform for in-person and virtual events"

What do you dislike about vFairs?

Day of evtn updates are not always fast enough for our issues, but that may be user error due to not being able to always do necessary updates during

BR

Bryan R.

Mid-Market (51-1000 emp.)

5.0/5

"We used Vfairs for a two day virtual conference."

What do you dislike about vFairs?

We experienced some system errors preparing for the event. Hejaab and their support staff were very quick to respond and resolve any issues.

vFairs Reviews (1,748)

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Reviews

vFairs Reviews (1,748)

View 4 Video Reviews
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Kulvir D.
KD
Event Audience & Delegate Experience Manager
Mid-Market (51-1000 emp.)
"Outstanding Support with vFairs"
What do you like best about vFairs?

What I like best about vFairs is the exceptional support. My project manager Ahmed Sajjad, in particular, was incredibly thorough—responding to every single query with clear explanations and often taking the initiative to double-check details without being asked. Their proactive approach and consistent communication made the entire experience smooth and stress-free. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

One area that could be improved is the dashboard analytics and reporting. The platform lacks more advanced, intuitive, and easily accessible analytics that would help track attendee behaviour and engagement in real time. More detailed reporting, clearer visualisation tools, and greater flexibility in exporting or customising data would make it much easier to evaluate event performance and draw meaningful insights. Review collected by and hosted on G2.com.

Laura R.
LR
Director of School Services
Small-Business (50 or fewer emp.)
"Muhammad Yaqshan is a fantastic project manager and our experience with VFAIRS has been seamless"
What do you like best about vFairs?

Thank you so much to the VFAIRS team, but particularly to Yaqshan, who has continually gone above and beyond for our event. It was our first time partnering with a third party for an event for our client, and to be honest, I was really nervous about how everything would work. Yaqshan was there day and night to answer questions from both us and the client side, and nothing was too much trouble. He was incredibly polite and always accommodating, even with continually changing requests, which must have been challenging at times. His professionalism, calm manner, and proactive approach made the entire experience smooth, successful, and genuinely enjoyable for everyone involved. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

I can't think of anything in particular - perhaps if we'd had access to the app within our package that would have been helpful! Review collected by and hosted on G2.com.

KT
Marketing & Brands Manager
Mid-Market (51-1000 emp.)
"PFS Omaha Foodcentric Event 2025"
What do you like best about vFairs?

Vfairs was a great tool for our Foodcentric event, which hosted over 150 suppliers/brokers and over 1,000 attendees. Our suppliers thought the app was extremely easy to use for lead captures during the show, and the post-event reporting was exactly what they were looking for. Hamda was excellent to work with and took great care of us during the planning process. Candice did a great job training our suppliers/brokers, and team on how to use the app. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Some of the data isn't clear in the post-event reporting. I think part of that is people using incorrect information when filling out the registration form, and some suppliers not using the mobile app properly. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Hey Kara, thank you for leaving a review. We're glad you had a good experience and we'll share your appreciation with Hamda and Candice too!

CB
Small Business Specialist
Mid-Market (51-1000 emp.)
"Positive commitment to accessibility"
What do you like best about vFairs?

For the third year in a row, vFairs served as the platform for NDI’s virtual Disability Owned Convening. Accessibility was the top priority for NDI when selecting a platform for this event. From the outset, vFairs recognized this need and collaborated closely with us to make sure every feature was as accessible as possible. We were truly impressed by their expertise and dedication to accessibility. Furthermore, Ammemah and her team were extremely responsive, demonstrated a deep understanding of the platform, and delivered outstanding customer service. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Some feaures not fully accessible so were not available to us Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for trusting us to host your event again! 😊 I’m so glad our team, especially Ammemah, was able to support your accessibility goals with responsiveness and expertise. We hear your feedback about some features not being fully accessible, and we’re committed to improving this. Accessibility is a journey we’re passionate about, and your input helps us get closer to that goal. Thank you for sharing!

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Exceptional Event Management with Outstanding Support"
What do you like best about vFairs?

We have been using vFairs for the past 6 months, and have run multiple events either using the full platform, or specific features, such as badge printing. Every experience has been fantastic, especially with the help of our Project Manager, Ahmed. Every request that we have made has been completed in a timely manner, even when they are last minute.

The lead scanning feature worked seamlessly for a large scale event, and the badge printing is relatively simple once you are trained on how to troubleshoot any issues that may arise. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Nothing to note. Depending on how much control you want over the platform, it is helpful to know HTML and CSS, which may not be something that all organisations have in-house, but even if so, the vFairs team are on hand to complete any requests. Review collected by and hosted on G2.com.

Heather S.
HS
Consultant/Writer
"Flexible, User-Friendly Platform with Great Support"
What do you like best about vFairs?

We appreciate the design of vFairs, and that it feels a bit like an in-person conference for our participants. The system is user-friendly and allows them to navigate seamlessly. The integration with Zoom is fantastic since it's a platform our participants are already familiar with, enhancing their comfort and experience. We also appreciate the the vFairs team—they've been with us every step of the way, demonstrating remarkable flexibility and ability to solve problems swiftly whenever issues arise. Their tech support and development team have proven to be exceptionally flexible, patient, professional, and capable of building a conference platform that works well for our audience, which is a testament to their dedication and expertise. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

The only challenge we had was with the logistics of roundtables on vFairs, particularly when it involves having everyone's microphones on during sessions with around 40 participants. This often leads to loud and disruptive background noise, making it difficult for our hosts to be heard clearly. This is the primary tech issue we've encountered with the platform. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business (50 or fewer emp.)
"Exceptional Virtual Events with Outstanding Support"
What do you like best about vFairs?

The ability to make virtual events as connected to the real life in-person feel as possible. Its various networking options, customization of seemingly every aspect is a huge asset. VFairs appears to be a very adaptable platform for almost any type of virtual event. That flexibility is great to know when planning events for the future. What ultimately has been what I have liked best about VFairs is the excellent project manager and customer service I received from every stage of my event. Syed Ahsan Ali is the best person to work with and made this experience the best it possibly could. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

As a virtual platform, there is not much that I dislike. I sometimes find the backend confusing to navigate and sometimes forget where certain functionalities are located. But I would rather have a much more detailed backend than one that is not capable of complexities. Review collected by and hosted on G2.com.

Anshu Y.
AY
Sr. Data Analyst
Mid-Market (51-1000 emp.)
"vFairs app is a shining star in events management."
What do you like best about vFairs?

The vFairs app is excellent for organizing a wide range of events, such as job fairs, trade shows, and expos. With this app, it becomes much easier to manage and coordinate all the sub-events that make up a larger event, ensuring everything runs smoothly together. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

vFairs is a versatile platform for events, but there is still room for improvement in the user experience. Adding more features specifically designed for events could make it even better. Review collected by and hosted on G2.com.

AC
Team Lead
Small-Business (50 or fewer emp.)
"A Robust Platform for Dynamic Events—With Support That Shines"
What do you like best about vFairs?

As an organization committed to fostering professional development and networking, the Toigo Foundation recently hosted our annual Career Expo using this virtual event platform, and our experience has been overwhelmingly positive.

From the outset, the platform enabled us to create a dynamic, engaging environment for our attendees. We hosted a variety of sessions, including panels, a career expo with interactive booths, roundtables, and peer-to-peer networking opportunities. The flexibility of the platform allowed us to tailor each component to our needs, and our participants responded very favorably—many noted that this year’s event was a significant improvement over previous years.

One of the standout features was the roundtable functionality. Each table operated as a separate Zoom meeting, which made it easy for small groups to interact. While the structure worked well overall, we did receive feedback that more icebreaker prompts could further enhance engagement, and that participant rotation between tables could be improved. These are minor suggestions for future iterations, but they speak to the platform’s potential for even greater interactivity.

Technical reliability was excellent. Any issues that arose were typically due to user error rather than platform shortcomings. The interface was intuitive, and features like customizable music volume and rotating banners added a professional touch without being distracting.

A key factor in our successful event was the support we received from our project manager, Ali F. In the weeks leading up to the Expo, Ali was incredibly responsive and proactive. He handled last-minute changes and requests with efficiency and a positive attitude, often providing quick fixes or creative solutions that kept our event running smoothly. His ability to communicate with both our team and the platform’s developers ensured that our needs were met promptly, and his attention to detail made a noticeable difference in our overall experience.

We also appreciated the ability to demo the platform to our partner firms ahead of the event, which helped them feel comfortable and excited about participating. The environment was visually appealing and easy to navigate, which contributed to a welcoming atmosphere for both employers and job seekers.

Looking ahead, we plan to keep the platform open for additional webinars and one-off events, and we’re even considering new uses such as alumni engagement. The positive feedback from our team and participants has made us confident in the platform’s value for a wide range of virtual events.

In summary, this platform provided us with the tools and support needed to deliver a high-quality, engaging virtual event. While there are always opportunities for further customization and enhancement, our experience—especially working with Ali F.—was exceptional. We highly recommend this solution to organizations seeking to create interactive, impactful virtual events. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Some minor challenges with participants joining matchmaking or roundtable sessions—often due to user error rather than platform issues. There were also suggestions to improve the roundtable structure, such as making it easier for participants to rotate between tables and providing more icebreaker prompts. Overall, while the platform is robust, it does require capable users who are comfortable navigating virtual environments and addressing occasional minor issues. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Hey Albert, thank you for leaving such a detailed review! We've forwarded your feedback about the roundtables to our product team. We're looking forward to hosting more events with you.

Verified User in Higher Education
AH
Enterprise (> 1000 emp.)
"Reliable, responsive partner for a systemwide virtual conference"
What do you like best about vFairs?

Our vFairs project manager was outstanding—organized, proactive, and quick to respond when we had questions or concerns. The platform made it easy for our 12 campuses to join live sessions, access recordings, and engage across institutions. Features like the clickable schedule, chat, and easy-to-access recordings gave participants confidence and flexibility. The ability to pull detailed reports (registrations, attendance, session data) gave us a clear story of success to share with leadership. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

This was our first year using vFairs, so some attendees initially found navigation a bit confusing—for example, needing to log in before the “Join” button appeared. A few participants wanted more interactivity, like smoother breakout integration and visible cameras during Connect & Reflect. These are minor compared to the overall success, and our project manager helped troubleshoot quickly whenever questions arose. Review collected by and hosted on G2.com.

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