APS Reviews & Product Details

APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips businesses with the necessary tools to manage their workforce efficiently and effectively, catering to a wide range of organizational needs. By consolidating various HR functions into a single platform, APS allows organizations to enhance their operational workflows and improve overall productivity. The APS platform is particularly beneficial for small, mid-sized, and larger organizations seeking to optimize their HR functions. It offers a comprehensive suite of features that address various aspects of human capital management. With dedicated modules for payroll management, HR management, time and attendance tracking, workforce analytics, and benefits administration, APS provides a holistic approach to managing employee-related processes. This makes it suitable for HR professionals, payroll administrators, and business leaders who require a reliable system to enhance their operational efficiency. One of the standout features of APS is its payroll management capabilities, which ensure accurate and timely payroll runs. This includes automatic tax calculations and compliance with federal, state, and local regulations, allowing businesses to navigate the complexities of payroll with ease. The HR management module further supports organizations by offering tools for employee data management, performance tracking, and applicant tracking, thus streamlining the hiring and onboarding processes. Additionally, the time and attendance feature allows real-time tracking of employee hours, integrating seamlessly with payroll for precise wage calculations. Businesses benefit significantly from using APS due to its ability to enhance efficiency and accuracy. By automating payroll and HR processes, organizations can reduce the time and effort required to manage these functions, allowing them to focus on strategic initiatives. The platform's workforce planning tools provide insights into labor costs and headcount management, aiding in informed decision-making. Furthermore, APS helps organizations maintain compliance with ever-changing tax laws and employment regulations, mitigating the risk of penalties and fines. The value that APS offers extends beyond its core functionalities. Its scalable design means that the platform can grow alongside a business, making it a versatile solution for organizations of varying sizes. The user-friendly interface simplifies complex tasks, ensuring that users can navigate the system with ease. APS' guided implementation process ensures visibility, accountability, and long-term success. Additionally, APS provides personalized support and training resources, ensuring that users can maximize the platform's benefits. With seamless integration capabilities with other business systems, such as accounting and ERP software, APS fosters a cohesive workflow that enhances overall productivity.

Product Website

Seller

APS

Languages Supported

English

Product Description

At APS, our mission is simple: to make payroll and HR easier. Our comprehensive, user-friendly SaaS platform is designed to streamline workforce management for organizations, enabling efficient payroll processing, automated HR workflows, and an enhanced employee lifecycle—all in one place. With decades of industry expertise, APS is your dependable partner, committed to continuous improvement and innovative solutions that meet the evolving needs of our clients. Our clients and partners benefit from personalized service and dedicated support, helping them achieve their goals effortlessly. Businesses choose APS as their trusted workforce partner because of our unwavering commitment to the customer experience, reflected in our 98% customer satisfaction rate. Experience the APS difference—where professional, approachable, and innovative service meets your payroll and HR needs. Learn more.

Overview by

Rachel Maner, CDMP (Senior Digital Marketer, APS | I help sales teams collaborate with mid-market businesses so they can find the payroll and HR technology they need.)

Discussions

APS Community

Pricing

Pricing provided by APS.

Payroll

Starting at $6.00

1 Per Employee Per Month

View More Pricing Information

APS Integrations

(7)

Verified by APS

APS Media

APS Demo - Payroll Review and Release Process

Payroll review and release process in APS OnLine

Home screen in manager self service desktop portal

Home screen in employee self service desktop portal

APS Demo - Employee Self Service Clock In Screen

Clock-in screen of the employee self service mobile app

Expense Management dashboard in APS OnLine

Workforce Planning dashboard and budgeting metrics in APS OnLine

Official Downloads

(4)

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APS Reviews (819)

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Christine K.

Accounting Controller

Mid-Market (51-1000 emp.)

11/12/2014

"Exceeds our Expectations"

5/5

What do you like best about APS?

The customer service from APS is by far the best I have ever received. When I switched to a new job I convinced my new company to take APS on as our payroll provider. The individual attention that we received during implementation, along with the continued support we received from our dedicated account team is wonderful. Review collected by and hosted on G2.com.

What do you dislike about APS?

One of the downsides of APS is the limited customization of reports. Many times, the reports I need are a combination of multiple reports that are unable to be merged. Review collected by and hosted on G2.com.

Recommendations to others considering APS:

If you are considering APS Payroll Solution I strongly suggest choosing them. They have met all of our needs, as well as continued to check on our progress in order to determine how they can help us better utilize the system to its full potential. Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

Onboarding is one of our major challenges and APS has been able to help reduce the number of employees that were overlooked due to the nuances of our company. We have been able to onboard new staff in a much more efficient and streamlined way than before. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much, Christine! We truly appreciate your continued trust in APS and are thrilled to hear that our team has exceeded your expectations. It means a lot that you not only had a great experience at your previous company but also brought APS with you to your new role — that’s the highest compliment we could receive.

We’re also grateful for your feedback about report customization. Our product team is always looking for ways to make reporting more flexible and user-friendly, and insights like yours help guide those improvements.

We’re so glad APS has helped make your onboarding process more efficient, and we look forward to continuing to support you and your team!

Ashley A.

Director of Human Resources

Mid-Market (51-1000 emp.)

3/1/2024

"Supported and Valued"

4.5/5

What do you like best about APS?

I continue to find the support provided by APS superior to other HRIS platforms I have used. My APS Support team is exceptionally friendly and committed to resolving issues. As a customer, I genuinely feel that my feedback is valued. APS was in the process of updating their website interface, and during early access, customers were invited to review the upcoming features and provide feedback. The initial design was quite bright, which was challenging for me due to light sensitivity. I submitted my feedback with modest expectations, but to my surprise, APS responded promptly with screenshots of proposed changes and sought my input. These adjustments were incorporated into the final design. My HR department, consisting of just myself, played a role in this improvement. At APS, you are not just another customer; you are considered an integral part of the APS team. Review collected by and hosted on G2.com.

What do you dislike about APS?

APS reports could use some additional features. There are a lot of standard HR reports that could be added to the reports manager. Reports for discrimination testing for insurance plans, 403b report for audits, the standard HR reports. ASP has the ability to pull the data needed; however, you need to run multiple reports and combine them into an Excel spreadsheet.

I feel APS has a lot of room to grow with its reporting functionality. Review collected by and hosted on G2.com.

Response from Casey Chaudoir, MBA of APS

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We are delighted to hear that APS has made your work more efficient, allowing you to focus on other projects! Thank you for your feedback, and please let us know how we can continue making payroll and HR easier for you, Ashley!

Cindy L.

HR/Payroll Specialist

Mid-Market (51-1000 emp.)

10/22/2025

"Outstanding Customer Service with Fast, Helpful Responses"

4.5/5

What do you like best about APS?

APS offers outstanding customer service. When you sign up, you are assigned a dedicated team of four knowledgeable and helpful members. You can reach out to them by email or phone without any hassle, and you’ll get connected to a real person right away. If your assigned team can’t resolve your issue, they will make sure to direct it to the appropriate person, who will also get back to you promptly. Review collected by and hosted on G2.com.

What do you dislike about APS?

One drawback of APS is that I cannot enter foreign addresses for employees who are based in other countries. It would be very useful if this feature were available. I manage a seasonal group that comes in for the summer, and at the end of the year, it becomes quite a hassle to update all the outgoing documentation. Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

APS is a user-friendly system that has made processing payroll much simpler and faster for me. The option to recall a payroll batch is truly a game changer. I also appreciate that there is no extra fee for running an unscheduled payroll batch. The pricing is affordable. Additionally, the ability to customize reports to meet specific needs is very helpful. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much, Cindy! We’re thrilled to hear that our dedicated support team has made your experience such a positive one. Providing fast, knowledgeable, and personal service is something we take great pride in, so your feedback means a lot.

We also appreciate your suggestion about entering foreign addresses — that’s valuable insight. It’s great to hear that features like customizable reporting and the ability to recall payroll batches have helped make your payroll process smoother and more efficient. We truly value your partnership and look forward to supporting you for years to come!

Akarsh D.

Search Engine Optimization Executive

Mid-Market (51-1000 emp.)

10/30/2025

"All-in-One HR Solution with Smooth Integration and Excellent Support"

5/5

What do you like best about APS?

It brings our HR, payroll, and time tracking into a single system that we use every day, and the ease of use is great once everyone is onboarded. It has the right number of features to manage the employee data, schedules, and payroll without being too complicated. Implementation needed some support, but the APS team was helpful and responsive throughout every step of the setup. Integration with our existing systems was pretty smooth with the ongoing support and clarification by APS team. Review collected by and hosted on G2.com.

What do you dislike about APS?

Reporting customization is limited, and some features take time to find. Set up required more help than expected, and occasional system slowdowns can disrupt payroll. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you for sharing your experience with APS! We’re happy to hear that the platform has helped simplify your HR, payroll, and time tracking and that our team provided helpful support during your setup and integration process.

We appreciate your comments about reporting and navigation. Our product team is always working to improve these areas, and feedback like yours helps guide those updates.

It’s great to know APS has helped your team save time and reduce errors each pay cycle. We value your partnership and are always here to support you.

Kathy T.

Human Resources Manager

Mid-Market (51-1000 emp.)

10/30/2025

"Versatile Solution with Excellent Customer Service, Minor Drawbacks"

4/5

What do you like best about APS?

The customer service is good. It is versatile so meets our needs. We do like the system for our mid-size company. We do like the onboarding specifically. Review collected by and hosted on G2.com.

What do you dislike about APS?

I am not a big fan of the LMS system. It is a little too simplistic and doesn't do some things that most LMS's do. For example, the tests, it doesn't give the correct answer if you get the answer wrong.

Also, The recruiting system is a bit clunky. The filtering isn't the best Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you, Kathy, for taking the time to share your experience! We’re glad to hear APS has been a strong all-in-one solution for your HR and payroll needs, and that our onboarding tools and customer support have been helpful for your team.

We appreciate your honest feedback about the LMS and recruiting functionality. Our product team is continually enhancing both areas, and input like yours helps guide those improvements so we can better serve organizations like yours.

We’re grateful for your partnership and look forward to continuing to support your success!

Charlotte M.

Head of Specialist Projects

Insurance

Mid-Market (51-1000 emp.)

10/28/2025

"Great for HR Tasks for American Based Companies"

3.5/5

What do you like best about APS?

APS offers a comprehensive platform for key HR tasks and processes. Whilst at MasterControl, APS was used briefly in the EMEA region but predominantly in the NA region.

It helped to streamline activities such as benefit enrolment and tracking, payroll services, and time logging.

The Payroll portion of the APS platform was particularly beneficial in supporting colleagues with logging annual leave requests (or PTO in America), as well as logging any absence days for sickness.

** Please note that I no longer work at MasterControl and cannot provide a screenshot to verify or confirm business usage.** Review collected by and hosted on G2.com.

What do you dislike about APS?

For the EMEA region, the APS platform did not meet the requirements for long term, successful adoption as most options were more targeted towards an American demographic.

The EMEA team transitioned to Breathe HR whilst American colleagues continued with APS.

** Please note that I no longer work at MasterControl and cannot provide a screenshot to verify or confirm business usage.** Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

APS is great at providing a one-stop-shop for NA Human Resources teams by streamlining critical processes and activities into one platform. This makes it easier to keep track of everything!

** Please note that I no longer work at MasterControl and cannot provide a screenshot to verify or confirm business usage.** Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you for taking the time to share your experience with APS. We’re glad to hear that our platform helped streamline HR and payroll tasks for your North American teams, especially with benefits enrollment, time tracking, and PTO management.

We appreciate your feedback regarding use in the EMEA region. APS is designed primarily for U.S.-based organizations, but insights like yours help us better understand the needs of global teams as we continue to enhance our platform.

We wish you continued success in your current role and appreciate your thoughtful review of your time using APS!

Verified User in Environmental Services

Small-Business (50 or fewer emp.)

5/1/2025

"Everything I need in an ATS and fantastic customer service"

4/5

What do you like best about APS?

Thier customer support is truly one of a kind - their response time is quick and their representatives are very knowledgeable on many topics. Many times we have had to get certain things up and running quickly when a new employee starts or leaves and they have always been available to help guide us, even through the initial set up. They have helped us resolve tax issues that had gone on for months, adjust settings and guide us on what steps to take to do it on our side and have answered compliance questions for us. Overall, they are the biggest selling point. Also, I really appreciate the new user interface, it's easier to use and visually appealing. Review collected by and hosted on G2.com.

What do you dislike about APS?

Not as many customizations as other ATS's - certain things need to be done by the support team - like setting up accruals or adding locations, but it's not as big of hassle because they are quick to respond and make changes on our behalf. Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

We did not have an online ATS or onboarding or Benefits system in place before them - everything was done manually and it was a pain to make sure our processes were followed consistently and we had all the documentation we needed. It significantly reduced the time we take to run these processes and reduced the incidence of human error, and not having everything we need in one place. Also, our old HRIS had terrible customer service and it helps to have APS on top of thier game and not having to follow up on things constantly to get an issue resolved. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you for sharing such thoughtful feedback. We’re so glad to hear that our customer support team has been a reliable resource for your organization and that you’ve found the new user interface easier to navigate. It’s great to know APS has helped streamline your hiring, onboarding, and benefits processes while reducing manual work and errors.

We appreciate your note about customization options and are continuously working to expand flexibility within the system. Your feedback helps us identify where we can improve.

We’re grateful to have you as part of the APS community and look forward to supporting your continued success.

Heather M.

10/29/2025

"Efficient Payroll System with Stellar Support"

4/5

What do you like best about APS?

I have experienced great satisfaction with APS due to its reliable and efficient payroll system, which has greatly benefited our organization. Setting it up was straightforward and was accompanied by excellent support. The payroll process runs very smoothly, with no issues, highlighting its reliability. The customer service is exceptional, always being prompt and responsive. Their representatives are consistently knowledgeable, professional, and approachable. I also find the reporting capabilities to be highly useful. Furthermore, APS Hire enhances our onboarding process, integrating well into our workflow. The customer service and the attentive nature of their representatives are factors that would lead me to purchase APS again. Overall, APS stands out as a highly competent and dependable payroll solution. Review collected by and hosted on G2.com.

What do you dislike about APS?

I dislike that we have to submit work tickets for changes that we could potentially handle ourselves. It would be more efficient if we could directly make changes to certain system configurations, such as employee deductions or tax reportings, without needing to go through the ticket submission process. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you for sharing your experience! We’re thrilled to hear that APS has provided an efficient and reliable payroll process and that our reporting tools and onboarding features have added value to your organization. Our team takes pride in providing responsive, professional support and making payroll management as seamless as possible.

We appreciate your feedback about configuration updates and are always looking for ways to enhance flexibility while keeping systems secure and compliant. We’re grateful for your partnership and honored to support your continued success!

Tracie W.

Controller

Mid-Market (51-1000 emp.)

10/28/2025

"Outstanding Support, Customize APS for your HR Payroll needs"

5/5

What do you like best about APS?

The implementation process was very organized. APS was there to help and guide us through the entire process.

The system is very user friendly so a few guided tutorials and you are ready to use it.

The system has a number of features that you can use in HR and payroll. It helps with OSHA, benefits, and you can customize things you need. An example of our customization is that we put expiration dates for our truck driver's license and medical cards into the system to help us keep up with them. We aren't just using this system once a week for payroll. We use it multiple times a day for reports, dates, employee information and more.

The customer support is great. They always answer questions quickly. They never make you feel like you are asking too many questions or that your question is not important. Review collected by and hosted on G2.com.

What do you dislike about APS?

Our only headache is integrating it into our accounting software. It exports a csv file that we can upload into the software so it isn't a hard process. We were just use to a system that the payroll was a part of the accounting software, so APS takes a few more steps for us. This issue is a part of any outside payroll system. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you for sharing such a thoughtful review! We’re thrilled to hear that APS has made a meaningful impact on your HR and payroll operations—from implementation through daily use. It’s great to know the platform’s flexibility, reporting tools, and compliance features are helping your team stay organized and efficient across multiple states.

We also appreciate your note about accounting software integration. Feedback like this helps us continue enhancing connectivity and ease of use for our clients.

We’re grateful for your partnership and proud to support your continued success!

Howard Q.

10/24/2025

"Seamless Implementation and Stellar Customer Service with APS"

5/5

What do you like best about APS?

I appreciate the seamless implementation process of APS, which was accompanied by a lot of hand-holding from their team, ensuring that we could easily navigate the initial steps without any significant challenges. The onboarding feature and integration with APS hire, which includes a built-in third-party background check with Verified First, streamline our hiring processes efficiently. Importing new employees to payroll is flawless, and the system also seamlessly handles benefits administration. The ability for employees to clock in using a mobile device, aided by geofencing to ensure they are on campus, is highly beneficial. They can effortlessly submit issues and time off requests from their phones, making it extremely convenient. The customer service is stellar; the representatives are quick to respond, usually answering calls directly, and promptly returning calls if missed. Their support has been pivotal in tipping the scale in favor of choosing APS over other platforms. Additionally, the pricing is highly competitive, offering the best value in the marketplace compared to similar platforms like Paycom, Paycor, and Paylocity, making it an excellent choice for our needs. Review collected by and hosted on G2.com.

What do you dislike about APS?

I would like to make the full database available for report writing. Currently, there's a report writer in APS, but only quite a few of the database sections are available to us. I would prefer it be wide open so that we can generate reports on any piece of data that's entered in the system. Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

APS streamlines onboarding, payroll, and performance management, enhancing HR operations. It integrates background checks and geofencing, enabling seamless transitions for new employees, and allows mobile clock-ins and requests, boosting efficiency. Its cost-effectiveness and responsive customer service offer outstanding market value. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much, Howard! It’s been a pleasure working with you and your team. I really appreciated getting the chance to chat with you about your experience with APS and hear firsthand how the platform is supporting your goals. We truly value your partnership and the thoughtful feedback you’ve shared. It helps us continue improving and delivering the best experience possible.