--- title: APS Reviews meta_title: 'APS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 860 reviews by the users' company size, role or industry to find out how APS works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 860 scale: '5' date_modified: '2026-08-12' parent_category: name: HR url: https://www.g2.com/categories/hr --- # APS Reviews **Vendor:** APS **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 860 ## About APS APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips businesses with the necessary tools to manage their workforce efficiently and effectively, catering to a wide range of organizational needs. By consolidating various HR functions into a single platform, APS allows organizations to enhance their operational workflows and improve overall productivity. The APS platform is particularly beneficial for small, mid-sized, and larger organizations seeking to optimize their HR functions. It offers a comprehensive suite of features that address various aspects of human capital management. With dedicated modules for payroll management, HR management, time and attendance tracking, workforce analytics, and benefits administration, APS provides a holistic approach to managing employee-related processes. This makes it suitable for HR professionals, payroll administrators, and business leaders who require a reliable system to enhance their operational efficiency. One of the standout features of APS is its payroll management capabilities, which ensure accurate and timely payroll runs. This includes automatic tax calculations and compliance with federal, state, and local regulations, allowing businesses to navigate the complexities of payroll with ease. The HR management module further supports organizations by offering tools for employee data management, performance tracking, and applicant tracking, thus streamlining the hiring and onboarding processes. Additionally, the time and attendance feature allows real-time tracking of employee hours, integrating seamlessly with payroll for precise wage calculations. Businesses benefit significantly from using APS due to its ability to enhance efficiency and accuracy. By automating payroll and HR processes, organizations can reduce the time and effort required to manage these functions, allowing them to focus on strategic initiatives. The platform's workforce planning tools provide insights into labor costs and headcount management, aiding in informed decision-making. Furthermore, APS helps organizations maintain compliance with ever-changing tax laws and employment regulations, mitigating the risk of penalties and fines. The value that APS offers extends beyond its core functionalities. Its scalable design means that the platform can grow alongside a business, making it a versatile solution for organizations of varying sizes. The user-friendly interface simplifies complex tasks, ensuring that users can navigate the system with ease. APS' guided implementation process ensures visibility, accountability, and long-term success. Additionally, APS provides personalized support and training resources, ensuring that users can maximize the platform's benefits. With seamless integration capabilities with other business systems, such as accounting and ERP software, APS fosters a cohesive workflow that enhances overall productivity. ## APS Pros & Cons **What users like:** - Users highlight the **exceptional customer support** provided by APS, feeling valued and engaged in system improvements. (47 reviews) - Users highlight the **exceptional customer support** of APS, appreciating the responsiveness and dedication to resolving issues effectively. (44 reviews) - Users appreciate the **user-friendly interface** of APS, which simplifies onboarding and daily operations significantly. (41 reviews) - Users appreciate the **user-friendly payroll system** of APS, finding it efficient and supportive throughout the implementation process. (32 reviews) - Users appreciate the **streamlined payroll process** of APS, enhancing efficiency in recruitment and employee management. (30 reviews) - Users appreciate the **user-friendly payroll management** of APS, ensuring reliable and efficient processing for their needs. (30 reviews) - Users highlight APS's **quick response time** , appreciating the dedicated support that addresses inquiries effectively and efficiently. (29 reviews) - Features (23 reviews) - Comprehensive Features (22 reviews) - User Interface (22 reviews) **What users dislike:** - Users express frustration over the **limited customization** in APS, particularly for report generation and system changes. (18 reviews) - Users express frustration with **limited features** , particularly in customization and document handling within APS. (18 reviews) - Users find the **missing features** of APS frustrating, citing limitations in employee management and reporting flexibility. (15 reviews) - Users find APS to have a **not user-friendly** interface, making certain features complicated and less intuitive. (13 reviews) - Users find APS features to be **not intuitive** , often leading to confusion and reliance on customer support for assistance. (11 reviews) - Users find **poor customer support** frustrating, citing slow responses and a lack of detailed knowledge. (11 reviews) - Users find **system limitations** frustrating, as they hinder direct updates and restrict access to the full database for reporting. (11 reviews) - Users find the **learning curve challenging** , often struggling to locate features and requiring assistance for setup. (10 reviews) - Limited Capabilities (9 reviews) - Payroll Issues (9 reviews) ## APS Reviews ### 1. Affordable, Simple, and Streamlines Key HR Tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Paulette C. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about APS?** APS is affordable, fairly simple to use and streamlines most features well. **What do you dislike about APS?** Onboarding: when adding a new employee, I would prefer to be able to add all info in the first steps. For instance: I am unable to add emergency contact info, accrual, and a few other items. I realize I can select "view" to edit or add info, but it would be easier for me to add it all in at once, or be given the option in the first steps. Accrual process: We have a policy that works for most employees in this accrual setting. However, some employees we give more at the time of hire, or they accrue annually at a rate off policy. It would be nice to add a feature in accrual for exceptions. Another issue is that managers are not able to request time off for employees so that it goes through the process of accrual and canceling PTO requests creates issues some times to have to add manually back in. Employees usually assume it is automatic. (and many of our Amish employees do not access eSelfserve to do it themselves) Also, we have about half our employees leased for payroll processing (they are Amish and carry a 4029 tax status). we set them up as 1099 status since there was not a closer option. We are able to add accrual amounts but every update is manual; it would be nice to add the ability to track and update accrual for 1099 employees. Or add a leased employee feature to track accruals automatically. I currently run a report every payroll then manually update amounts for over 20 employees. We would not mind if there was a slight cost for this; perhaps charge us half the cost of a full service employee? **What problems is APS solving and how is that benefiting you?** Ease of onboarding and updating employee records, Automatic Holiday pay applied (I used to have to manually enter every holiday), customer service is fast and helpful. Being able to group employees together for managers is also a great feature. One thing about the time clock though, is we wish we could use time clock app and mobil app interchangeably instead of having to choose a time capture. **Official Response from Trevor Lisa:** > Hi, Paulette—we appreciate your positive comments about the affordability, simplicity, and streamlining of key HR tasks. We understand your concerns regarding the onboarding process, accrual settings, and the ability to track and update accruals for 1099 employees. Your suggestions for improvements are valuable, and we will pass them along to our development team for consideration. We are glad to hear that APS has brought benefits such as easier onboarding, automatic holiday pay, and more efficient customer service. We will strive to enhance our system to better meet your needs. If you have any further suggestions or questions, please feel free to reach out to us. Thank you for choosing APS for your HR needs! ### 2. functional + the best customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Lindsey N. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about APS?** Their customer service is the best I have ever encountered in the biz. When I reach out with a question, I usually get a response in 15 mins-1 hour from my dedicated support team. **What do you dislike about APS?** It's not always super intuitive. There is definitely a learning curve associated with using the software, but as I mentioned, the support team is there to help every step of the way. I have also found some limitations in the reporting features. There are certain reporting capabilities I've needed that have not been easily accessible. **What problems is APS solving and how is that benefiting you?** I love that APS is an all-in-one solution for payroll, onboarding, and benefit administration. This saves me a ton of time and headache which would result from logging in and out of various platforms. **Official Response from Rachel Maner, CDMP:** > We are thrilled to hear that you have had such a positive experience with our customer service team. We strive to provide timely and helpful support to all our customers. We are constantly working to improve our software and will take your comments into consideration for future updates. ### 3. Strong Core Features with Room to Grow **Rating:** 4.0/5.0 stars **Reviewed by:** Jamie V. | Senior Sharepoint Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about APS?** What I like best about APS is the reliability and consistency it provides. The platform is intuitive, easy to navigate, and helps streamline daily tasks without a steep learning curve. What is most helpful about APS is the efficiency it creates. It reduces manual effort, centralizes important information, and gives clear visibility into processes, which saves both time and resources. The upsides to using APS are improved productivity, better accuracy, and smoother collaboration. Having a dependable system in place means fewer errors, quicker turnaround, and more confidence in the results. **What do you dislike about APS?** What I dislike about APS is that some features can feel limited or less customizable. While the core functionality is strong, there are times when more flexibility or advanced options would make it even better. What is least helpful about APS is the occasional learning curve for new users. It may take some time to get familiar with certain workflows or settings before using them effectively. The downsides to using APS are mainly related to scalability and integration. As needs grow, it would be helpful if APS connected more seamlessly with other tools or offered more advanced reporting options. **What problems is APS solving and how is that benefiting you?** APS is solving the problem of manual, time-consuming processes by automating and centralizing them in one system. This reduces duplicate work, minimizes errors, and makes information easier to access when it’s needed. It also addresses the challenge of visibility and accountability — giving clear insight into tasks, deadlines, and responsibilities. That makes it easier to stay organized, track progress, and ensure nothing falls through the cracks. The benefit to me is greater efficiency, accuracy, and peace of mind. I can focus more on higher-value work instead of repetitive tasks, and I know the information I need is reliable and up to date. **Official Response from Samantha Serigny:** > We're thrilled to hear that you find APS reliable, intuitive, and efficient. We understand the importance of flexibility and advanced options, and we're continuously working to enhance our platform's features. Your feedback about scalability and integration is valuable, and we'll take it into consideration for future improvements. ### 4. Economical, Straightforward Platform That Keeps Improving **Rating:** 4.0/5.0 stars **Reviewed by:** Tara C. | Human resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about APS?** APS is an evolving platform that’s extremely economical for small to midsize businesses. It’s not a flashy platform, but it’s easy to work with and straightforward to use. The newer features that are coming in show a clear desire to keep improving and evolving. The reps are helpful as well. **What do you dislike about APS?** For longtime users, the updates and evolutions aren’t always automatically initiated or clearly surfaced. Features like E-Verify integration, background checks, and benefits management are genuinely helpful, but sometimes you have to ask what’s possible, only to realize it’s already available as a built-in feature. **What problems is APS solving and how is that benefiting you?** They’re a solid, basic platform with a fairly intuitive structure. They also work well as a dev team, helping to fix problems and kick off new processes when needed. **Official Response from Samantha Serigny:** > Thank you for sharing your positive feedback about APS! We're thrilled to hear that you find our platform economical, straightforward, and continuously improving. We appreciate your comments about our helpful representatives and the value you see in our evolving features. We understand your concerns about updates not being automatically initiated or clearly surfaced for longtime users. We will work on improving our communication regarding new features and enhancements to ensure all users are aware of the available functionalities. If you have any specific suggestions or further feedback, please feel free to reach out to us. We are here to assist you and ensure you have a seamless experience with APS. Thank you for choosing us as your workforce management solution! ### 5. Helpful Birthday & Anniversary Tracking, but Payroll Has Too Many Steps **Rating:** 3.5/5.0 stars **Reviewed by:** Natasha S. | Assistant Director VELA, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about APS?** I like that it shows birthdays and anniversaries **What do you dislike about APS?** I with it was easier to complete payroll. There shouldn’t be so many steps **What problems is APS solving and how is that benefiting you?** I appreciate that when a township/county isn’t available yet I can request a new one. To be added **Official Response from Trevor Lisa:** > Hi, Natasha! We're thrilled to hear that you find our birthday and anniversary tracking helpful. We understand your concerns about the payroll process being too complex. We are constantly working on improving our system to make it more user-friendly. Your input is valuable to us, and we will consider your suggestions to streamline payroll processes. If you have any further suggestions or need assistance with anything else, please don't hesitate to reach out. ### 6. Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** LISA N. | Financial Manager, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about APS?** The availability of customer service when you need them. Follow up on customer support. Ease of use with the platform and ability to add new employees. **What do you dislike about APS?** Some lack of expertise on tax issues. Not familiar with all local withholdings. I have had a few issues with tax payments not being made timely, but they took care of the fees promptly. **What problems is APS solving and how is that benefiting you?** Not having to process payroll in house or handle tax withholding/payments in house. This gives me more time to focus on other things. Employees can make changes. **Official Response from Hope Dasher:** > We're so glad to hear you value our customer service team’s availability and support! Your feedback on tax expertise is appreciated, and we're always striving to enhance our services. Thank you for being a trusted APS customer! ### 7. Live Assistance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about APS?** Live representatives to speak with when you encounter situations which require additional assistance. **What do you dislike about APS?** Unable to differentiate alternate work weeks which run Sunday through Thursday **What problems is APS solving and how is that benefiting you?** Providing a gross-up module for annual bonuses has been a huge help **Official Response from Trevor Lisa:** > Thank you for sharing your feedback! We're thrilled to hear that you appreciate our live assistance feature. We understand the importance of differentiating alternate work weeks and will look into how we can improve in this area. We're glad to hear that our gross-up module for annual bonuses has been beneficial to you. If you have any further suggestions or encounter any issues, please don't hesitate to reach out. We're here to help and are committed to enhancing your experience with APS. ### 8. Versatile Solution with Excellent Customer Service, Minor Drawbacks **Rating:** 4.0/5.0 stars **Reviewed by:** Kathy T. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about APS?** The customer service is good. It is versatile so meets our needs. We do like the system for our mid-size company. We do like the onboarding specifically. **What do you dislike about APS?** I am not a big fan of the LMS system. It is a little too simplistic and doesn't do some things that most LMS's do. For example, the tests, it doesn't give the correct answer if you get the answer wrong. Also, The recruiting system is a bit clunky. The filtering isn't the best **What problems is APS solving and how is that benefiting you?** APS is our complete solution regarding HRIS and payroll. It has been helpful to be a total solution source. I would personally use a different LMS if given a choice but would continue using APS in all other capacity. **Official Response from Hope Dasher:** > Thank you, Kathy, for taking the time to share your experience! We’re glad to hear APS has been a strong all-in-one solution for your HR and payroll needs, and that our onboarding tools and customer support have been helpful for your team. We appreciate your honest feedback about the LMS and recruiting functionality. Our product team is continually enhancing both areas, and input like yours helps guide those improvements so we can better serve organizations like yours. We’re grateful for your partnership and look forward to continuing to support your success! ### 9. Great for HR Tasks for American Based Companies **Rating:** 3.5/5.0 stars **Reviewed by:** Charlotte M. | Head of Specialist Projects , Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about APS?** APS offers a comprehensive platform for key HR tasks and processes. Whilst at MasterControl, APS was used briefly in the EMEA region but predominantly in the NA region. It helped to streamline activities such as benefit enrolment and tracking, payroll services, and time logging. The Payroll portion of the APS platform was particularly beneficial in supporting colleagues with logging annual leave requests (or PTO in America), as well as logging any absence days for sickness. ** Please note that I no longer work at MasterControl and cannot provide a screenshot to verify or confirm business usage.** **What do you dislike about APS?** For the EMEA region, the APS platform did not meet the requirements for long term, successful adoption as most options were more targeted towards an American demographic. The EMEA team transitioned to Breathe HR whilst American colleagues continued with APS. ** Please note that I no longer work at MasterControl and cannot provide a screenshot to verify or confirm business usage.** **What problems is APS solving and how is that benefiting you?** APS is great at providing a one-stop-shop for NA Human Resources teams by streamlining critical processes and activities into one platform. This makes it easier to keep track of everything! ** Please note that I no longer work at MasterControl and cannot provide a screenshot to verify or confirm business usage.** **Official Response from Hope Dasher:** > Thank you for taking the time to share your experience with APS. We’re glad to hear that our platform helped streamline HR and payroll tasks for your North American teams, especially with benefits enrollment, time tracking, and PTO management. We appreciate your feedback regarding use in the EMEA region. APS is designed primarily for U.S.-based organizations, but insights like yours help us better understand the needs of global teams as we continue to enhance our platform. We wish you continued success in your current role and appreciate your thoughtful review of your time using APS! ### 10. Everything I need in an ATS and fantastic customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about APS?** Thier customer support is truly one of a kind - their response time is quick and their representatives are very knowledgeable on many topics. Many times we have had to get certain things up and running quickly when a new employee starts or leaves and they have always been available to help guide us, even through the initial set up. They have helped us resolve tax issues that had gone on for months, adjust settings and guide us on what steps to take to do it on our side and have answered compliance questions for us. Overall, they are the biggest selling point. Also, I really appreciate the new user interface, it's easier to use and visually appealing. **What do you dislike about APS?** Not as many customizations as other ATS's - certain things need to be done by the support team - like setting up accruals or adding locations, but it's not as big of hassle because they are quick to respond and make changes on our behalf. **What problems is APS solving and how is that benefiting you?** We did not have an online ATS or onboarding or Benefits system in place before them - everything was done manually and it was a pain to make sure our processes were followed consistently and we had all the documentation we needed. It significantly reduced the time we take to run these processes and reduced the incidence of human error, and not having everything we need in one place. Also, our old HRIS had terrible customer service and it helps to have APS on top of thier game and not having to follow up on things constantly to get an issue resolved. **Official Response from Hope Dasher:** > Thank you for sharing such thoughtful feedback. We’re so glad to hear that our customer support team has been a reliable resource for your organization and that you’ve found the new user interface easier to navigate. It’s great to know APS has helped streamline your hiring, onboarding, and benefits processes while reducing manual work and errors. We appreciate your note about customization options and are continuously working to expand flexibility within the system. Your feedback helps us identify where we can improve. We’re grateful to have you as part of the APS community and look forward to supporting your continued success. ### 11. Efficient Payroll System with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Heather M. **Reviewed Date:** October 29, 2025 **What do you like best about APS?** I have experienced great satisfaction with APS due to its reliable and efficient payroll system, which has greatly benefited our organization. Setting it up was straightforward and was accompanied by excellent support. The payroll process runs very smoothly, with no issues, highlighting its reliability. The customer service is exceptional, always being prompt and responsive. Their representatives are consistently knowledgeable, professional, and approachable. I also find the reporting capabilities to be highly useful. Furthermore, APS Hire enhances our onboarding process, integrating well into our workflow. The customer service and the attentive nature of their representatives are factors that would lead me to purchase APS again. Overall, APS stands out as a highly competent and dependable payroll solution. **What do you dislike about APS?** I dislike that we have to submit work tickets for changes that we could potentially handle ourselves. It would be more efficient if we could directly make changes to certain system configurations, such as employee deductions or tax reportings, without needing to go through the ticket submission process. **What problems is APS solving and how is that benefiting you?** I find APS solves payroll processing issues efficiently, providing a smooth and reliable system. It enhances reliability with professional customer service and knowledgeable support, making it a dependable solution for my organization. **Official Response from Hope Dasher:** > Thank you for sharing your experience! We’re thrilled to hear that APS has provided an efficient and reliable payroll process and that our reporting tools and onboarding features have added value to your organization. Our team takes pride in providing responsive, professional support and making payroll management as seamless as possible. We appreciate your feedback about configuration updates and are always looking for ways to enhance flexibility while keeping systems secure and compliant. We’re grateful for your partnership and honored to support your continued success! ### 12. Easy-to-Navigate Screens, But Time Clock Customization Falls Short **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about APS?** The screens are easy to navigate and understand **What do you dislike about APS?** They aren't able to customize the time clock for our company needs **What problems is APS solving and how is that benefiting you?** We enjoy using their employee self-service **Official Response from Samantha Serigny:** > We're glad to hear that you find the screens easy to navigate. We'll take note of your feedback regarding time clock customization and strive to enhance this feature for our users. ### 13. Good program and customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about APS?** Customer service is very good. It is a pretty complete program. **What do you dislike about APS?** I would have liked more training. The interface can be more modern. **What problems is APS solving and how is that benefiting you?** Onboarding as we have a lot of turnover in one of our department and it used to be all a manual process taking up a lot of my time. **Official Response from Hope Dasher:** > Thanks for the thoughtful review, Hoa. We're so glad to hear our customer service and platform are supporting your onboarding needs, especially with such a high-volume process. We appreciate your feedback about training and the interface, and we'll be sure to pass it along to our team as we continue improving the user experience. ### 14. Innovative Ad Features Like Text to Apply and QR Codes Stand Out **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about APS?** I like the ad features like the text to apply feature, the QR code poster, etc. I also like the onboarding part of APS and how new hires can get sent an email to complete those documents prior to starting. It makes things easier. **What do you dislike about APS?** I can't delete employees after 24 hours if they didn't actually start with us but you guys do help me with that if i need it done. I also can't make someone inactive on the onboarding part of APS if i choose "former" or "current" employee. It makes me select "never" started with us for it to work. The employee doesn't get deleted otherwise. **What problems is APS solving and how is that benefiting you?** It is helping me get new hire paperwork completed prior to employees coming in, which saves me a lot of time. It's also helping me keep track of turnover very easily. **Official Response from Hope Dasher:** > Thank you for sharing your experience! We’re glad to hear that APS’s recruiting and onboarding tools—like Text-to-Apply and QR code features—have made it easier to attract and prepare new hires before their first day. It’s great to know these capabilities are helping save time and improve your hiring workflow. We also appreciate your feedback about employee status updates and deletion options. Our team continually reviews suggestions like this to make the platform more flexible and user-friendly. We’re grateful for your partnership and look forward to supporting your continued success! ### 15. Reliable and efficient platform for managing processes **Rating:** 3.5/5.0 stars **Reviewed by:** Wilmar C. | Transaction Monitoring Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2025 **What do you like best about APS?** APS provides a very intuitive interface that makes navigation simple even for new users. The platform is stable, reliable, and allows us to manage tasks smoothly without unnecessary complications. The reporting and tracking features are clear and useful, making it easier to follow progress and keep everything organized. Its ability to streamline processes saves both time and effort, which is one of the biggest advantages for daily operations. **What do you dislike about APS?** While APS is a strong tool overall, there are areas where it could be improved. The customization options are somewhat limited, which means adapting it fully to specific workflows can take extra effort. At times, customer support response can be a bit slow when dealing with more complex issues. Additionally, integrations with third-party tools are functional but not always as seamless as expected, which can require additional manual work to bridge the gaps **What problems is APS solving and how is that benefiting you?** APS helps simplify and centralize our payroll and HR processes. Before implementing it, managing payroll, time tracking, and employee data required multiple systems and a lot of manual work, which created room for error. APS consolidates everything into one platform, making it easier to process payroll accurately, track attendance, and maintain compliance. This has saved our organization time, reduced administrative burden, and improved employee satisfaction because of more reliable and transparent processes. The ability to handle onboarding and benefits in the same system also helps us streamline workflows and reduce the complexity of managing our workforce. **Official Response from Hope Dasher:** > Hi Wilmar, thank you for sharing such thoughtful feedback! We’re thrilled to hear that APS has helped your team simplify payroll and HR by consolidating everything into one intuitive platform. It’s great to know the reporting, tracking, and process streamlining features are saving you valuable time and effort. We also appreciate your insights on customization, support responsiveness, and third-party integrations. Feedback like this helps us identify areas for continued improvement, and we’ll be sure to share your comments with our product and support teams. We’re glad APS is making a positive impact on your daily operations and employee experience, and we look forward to supporting your success as you grow. ### 16. Outstanding Support, But Interface Can Be Clunky **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** The best thing about APS is the customer service! I was very new to my role and jumped in to APS with no training and they were so great to walk me through everything. They are there at almost ANY time and get back to me promptly. **What do you dislike about APS?** Some of the downsides is that it can be "clunky". As with everything there are some limitations, some make sense but some seems like there has got to be a better way. **What problems is APS solving and how is that benefiting you?** I do not know what problems APS is solving. I still feel like I am still uncovering more things that it already does, I do like that they do listen to its users and try to make things better all the time. **Official Response from Hope Dasher:** > Thank you for taking the time to share your feedback! We’re so glad to hear that our support team has been helpful and responsive as you’ve gotten started with APS. Providing friendly, knowledgeable assistance is something we take great pride in, especially for users who are new to the system. We also appreciate your honesty about the interface. We’re continuously refining our platform to make it more intuitive and efficient, and feedback like yours helps guide those improvements. We’re grateful for your partnership and look forward to continuing to support your success! ### 17. Streamlines Hiring-to-Payroll, but Reporting Feels Clunky **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about APS?** It streamlines applicants from recruitment through hire to payroll. **What do you dislike about APS?** The reporting feature is very clunky and not easy to navigate. **What problems is APS solving and how is that benefiting you?** They respond quickly to things I can’t change like general ledger income names. **Official Response from Samantha Serigny:** > Thank you for sharing your experience with APS. We're pleased to hear that our system has been beneficial for your recruitment and payroll needs. We apologize for the inconvenience you've experienced with the reporting feature and will work to address this issue. ### 18. The experience with APS was good. **Rating:** 4.0/5.0 stars **Reviewed by:** Joe C. | Lead HVAC Mechanic/Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about APS?** It is better then Quickbooks more user friendly, adapts better to digital time clocks like ETS and Kronos, works good with Maximo software/app for transfer of labor hours. **What do you dislike about APS?** I have to refresh often because of a few freeze ups. Sometimes during start up I had to reboot the computer to get the app to open. I wish all clients used the app/program to simplify time keeping. **What problems is APS solving and how is that benefiting you?** Better timekeeping and time tracking, good for multiple project management jobs, works with other departments programs/software without too many IT hiccups. **Official Response from Hope Dasher:** > Thank you for your thoughtful review! We’re glad to hear APS has been more user-friendly than QuickBooks and integrates well with your digital time clocks and Maximo. It’s great to know the platform is helping with timekeeping, project management, and cross-department collaboration. We appreciate your feedback on occasional freeze-ups and startup issues—our team is always working on performance improvements to make the experience smoother. Your input helps us get there, and we’re grateful you took the time to share it. ### 19. Human Resource Coordinator **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** I like how it integrates with QB and I love that someone is always available to help out when needed. I love that I am able to store document within the platform. **What do you dislike about APS?** I think the downside would be some of the steps inside of software to navigate. I I don't have to many things I do not like about APS. I like APS for payroll **What problems is APS solving and how is that benefiting you?** I currently do not have any problems that APS is solving. I will be reaching out to better understand the time request off features within the software **Official Response from Hope Dasher:** > Thank you for your feedback! We’re so glad to hear APS has been easy to use and that our team’s support has been helpful. We appreciate your note about navigation and will pass that along as we continue improving the platform. Thanks for being part of the APS community! ### 20. Makes payroll easier for our Orginization **Rating:** 4.0/5.0 stars **Reviewed by:** Vijay K. | Associate Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about APS?** It makes it easy to manage payroll, time tracking, and reports without switching between different tools. The layout is simple, clean and user friendly. **What do you dislike about APS?** It was a bit confusing to use at first. It took some time to learn where everything was. Some of the reports can be hard to customize. I wish there were more clear options or examples. **What problems is APS solving and how is that benefiting you?** APS solves the problem of doing payroll by hand. It saves time, reduces mistakes, and keeps everything in one place. Before, we used spreadsheets and separate software, which took more time and caused mistakes. **Official Response from Hope Dasher:** > Thank you for the great feedback! We're happy to hear APS is helping streamline your payroll, time tracking, and reporting. We understand the initial learning curve and appreciate your note about report customization. We're always working to make things even easier and more intuitive. Thanks again for being part of the APS community! ### 21. I would say that it has been great. **Rating:** 4.0/5.0 stars **Reviewed by:** Edwin L. | HR Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about APS?** How responsive they are. I have dealt with companies on the larger end and they never have anyone dedicated to us as a client. We get the same team every call and they don't miss a beat. Even with the small stuff, they treat every inquiry with care and consideration. **What do you dislike about APS?** I'd say the app can be flunky here and there and some features could be a little better designed. For example having a separate log in for my employee account and my admin account is a little excessive. I wish I could toggle between them. Also the bill increasing over time, though they were upfront about it, I fail to see the need for it. **What problems is APS solving and how is that benefiting you?** Consolidating pay for employees and making it simple to pay our team. **Official Response from Hope Dasher:** > Thanks so much for your thoughtful review, Edwin! We're thrilled to hear that your experience with our support team has been so positive—providing consistent, personalized service is something we take great pride in. We also appreciate your honest feedback about the app and login experience. Your input helps us continue to improve, and we’ll be sure to pass this along to our product team. We’re grateful to be your payroll partner and glad we can help simplify how you pay your team! ### 22. HR **Rating:** 3.5/5.0 stars **Reviewed by:** Amalfi P. | HR, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about APS?** All-in-one platform inwhere I can do my job posting, hiring and also keep all my employees information and also do Payroll.An all-in-one platform where I can post jobs, hire employees, manage employee information, and handle payroll. **What do you dislike about APS?** Time clock malfunctions. I constantly have issues with the time clock as it does not always work properly, and I have to constantly be on the phone with the support team. **What problems is APS solving and how is that benefiting you?** There is an Allin one place to go for my administrative and payroll activities. **Official Response from Hope Dasher:** > Thank you for sharing your experience, Amalfi! We're glad to hear that having everything in one platform helps streamline your HR and payroll tasks. We're sorry to hear about the time clock issues you've been experiencing—our team is here to support you, and we’ll be sure to share this feedback internally as we continue improving. We appreciate your partnership! ### 23. g2 APS Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about APS?** Good UI for users and a very accessible dashboard. The software automation saves time and I enjoy the self-serving aspect that APS offers, allowing me to take control. **What do you dislike about APS?** Struggled with the learning curve a bit, and maximizing the potential of the software such as uploading documents in bulk. Maybe providing some more detailed trainings could help **What problems is APS solving and how is that benefiting you?** Helping in automating simple operations required for me to track my time, view payroll, edit payroll information, see my goals and performance, etc... It's helped visualize and conceptualize these things for me thanks to the UI which I mentioned previously. I think that has been super easy to integrate into and facilitated many of my HR problems. **Official Response from Hope Dasher:** > Thanks so much for your review! We're glad to hear you're enjoying the UI and time-saving features—it's great to know APS is helping you stay in control of your HR tasks. We appreciate the feedback on the learning curve and bulk uploads. We're always working to improve training resources and will keep your suggestions in mind. Thanks again for being part of the APS community! ### 24. Seamless payment service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about APS?** Great and intuitive UI great cross border support. Good for personalized fees and dedicated customer support services. Good for international business **What do you dislike about APS?** Support can be better. Looks like they may improve and have been consistently improving however technical and on call support can be better. Product enhancements are not very frequent. **What problems is APS solving and how is that benefiting you?** Evaluated the platform for payment services and quick financial and performance management services. However there were certain limitations and restrictions that kept us from not moving ahead with paid plans yet. **Official Response from Hope Dasher:** > Thanks for sharing your feedback! We’re glad you’ve found our UI, cross-border support, and personalized service helpful. We also appreciate your notes on support and updates—our team is working to make these even better. Your input helps us continue improving, and we’re grateful you took the time to share it. ### 25. Small, but capable. **Rating:** 4.0/5.0 stars **Reviewed by:** Dr. Rachael P. | Human Resources & Career Development Independent Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about APS?** APS offers a clean, intuitive interface that makes navigating payroll and HR functions straightforward. The reporting functions are customizable and easy to export, which is especially helpful for audits or leadership updates. Their customer support team is responsive and solution-oriented. **What do you dislike about APS?** Some features require more customization which can take time. **What problems is APS solving and how is that benefiting you?** APS has helped us move toward a fully paperless HR and payroll system, which has been a major step forward in efficiency and sustainability. **Official Response from Hope Dasher:** > Thank you, Dr. Rachael! We’re so glad to hear that APS has supported your move toward a more efficient, paperless HR and payroll process. We appreciate your kind words about our interface, reporting tools, and support team, and your feedback on customization helps guide our continued improvements. We're grateful to have you as an APS partner! ### 26. All In One Solution for ATS, HR & Payroll **Rating:** 4.0/5.0 stars **Reviewed by:** Amber A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about APS?** APS is very user friendly and everything is in one place. Implementation overall was easy and you have a dedicated Project Manager that is with you every step of the way. The Support Teams that you use for questions or issues once you are out of implementation are ABSOLUTELY PHENOMENAL! A big reason for our company switching to APS from our former payroll provider was that the service was absolutely terrible, it would take weeks, sometimes months to have issues resolved. With APS when I have a question or a problem, I submit a request and they get back to me the same day, usually within minutes! The Sales team is also very supportive and makes sure to make things right by any means necessary. I use the system daily and the ease of navigation is wonderful! **What do you dislike about APS?** There are two things that I won't say I dislike, but I would change. First, I would do the overall system training on HR related features before the payroll training. There were plenty of questions I had during implementation that I had to ask my PM about that if I had gotten the HR training first, I would have never had to ask. Secondly, I would like to see the eSS App be able to do more. APS has been great about this and told us of updates they have upcoming and have invited us to beta test new versions. **What problems is APS solving and how is that benefiting you?** APS is helping us keep everything in one place as it relates to our HR and employee records. No more paper forms being lost or not filled out in their entiretly. It is also helping us to be consistent and compliant with I-9 documentation and e-verify for all new hires. **Official Response from Rachel Maner, CDMP:** > We're thrilled to hear that you find APS user-friendly and that your support team has been phenomenal in addressing your questions and issues, Amber. We appreciate your feedback on the system training and the eSS App, and we will take this into consideration for future improvements. We're glad to hear that APS is helping you keep everything in one place and ensuring consistency and compliance with HR and employee records. Thank you for choosing APS! ### 27. Many wonderful facets **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa A. T. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about APS?** I love the dedicated team-customer support to your business. I love that there is more than one way to reach someone. You can call for things more urgent and message for things that can wait. Many of the things were are currently using are very easy to use. I love how easy it is to upload documents into the system. **What do you dislike about APS?** We have had some difficulty with our ease of integration with some of our systems. Implemenation has been more timely than anticipated. There are some features that we are very surprised that are not part of APS's standards. Some of the reports needed are just not possible with the way things are set up in the system. **What problems is APS solving and how is that benefiting you?** APS is getting all of our needs into one platform so we arent having to use so many. **Official Response from RebeccaGrace Kimball:** > Melissa, thank you for your review! We're glad you appreciate our dedicated support team, the multiple contact options, and the ease of uploading documents. We value your feedback on integration and implementation times and will work on improving these areas. We're pleased that APS helps consolidate your needs into one platform. If you have further suggestions or need assistance, please reach out! ### 28. Great TPA for any size of company **Rating:** 4.0/5.0 stars **Reviewed by:** Katie C. | Senior VP of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about APS?** It is easy to navigate, has user-friendly features, and has excellent customer support! I use the software daily, which is essential to my job functions. **What do you dislike about APS?** I enjoy the software. I don't have any complaints. When I do run into an issue, APS is quick to resolve any problems. **What problems is APS solving and how is that benefiting you?** As an HR department of one, I need to be able to move through several different areas quickly. APS allows me to tackle it all. **Official Response from Rachel Maner, CDMP:** > Thank you for the positive review, Katie! We're glad to hear that APS is meeting your needs and that you've had a smooth experience with our software and support team. ### 29. Complete Payroll Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about APS?** We enjoy the security of knowing APS is a competent payroll partner that will ensure all aspects of payroll requirements are met. **What do you dislike about APS?** Generally, our assigned APS team is able to help.There are occasions that response times are longer than our preference for help as they have been elevated to another team for resolution. **What problems is APS solving and how is that benefiting you?** APS enables us to utilize a Payroll platform that we can trust to help us manage our employee hours, payroll and benefit enrollment selections and deductions. In addition, our employees are able to easily have access to the eSELFSERVE application to regularly review and access all information. **Official Response from Casey Chaudoir, MBA:** > It's great to hear that APS is helping you manage employee hours, payroll, and benefits enrollment, as well as providing easy access to information for your employees! We apologize for any inconvenience caused by a delayed response, and we appreciate your understanding. ### 30. Last 5 years with APS **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about APS?** The system provides the most important and essentail needs for an HRIS. The system is also very cutomizable and customer service responds very quickly. **What do you dislike about APS?** There is still a lot left to be desired from the system, like a more efficient and easy to set up organizational chart, peer to peer or 360 degree evaluations, succession planning, company culture building features, etc. **Recommendations to others considering APS:** If you want a one stop shop for all your HR needs, APS does the trick. **What problems is APS solving and how is that benefiting you?** APS has helped us keep us everything together in one platform such as payroll, evaluations, onboarding, employee documents, and tracking of training. **Official Response from Rachel Maner, CDMP:** > Thank you for sharing your experience with APS over the last five years! We're glad to hear that our system has been essential in meeting your HR needs and that you appreciate its customization and responsive customer service. It's wonderful to know that APS has helped you streamline processes like payroll, evaluations, onboarding, and more. We also appreciate your constructive feedback on areas for improvement, such as organizational charts, peer evaluations, and succession planning. Your insights are invaluable as we continue to enhance our platform to better serve you. Thank you for your recommendation, and we're excited to keep supporting your HR needs! ### 31. Working with APS has been great! They're super responsive and I have always had positive experiences **Rating:** 4.0/5.0 stars **Reviewed by:** Luke L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about APS?** The fast reponse time with APS has been outstanding. Any time I have a question there is a well organized set of tutorials I can search or they answer my question with a custom walk through and it is awesome. **What do you dislike about APS?** We run our payroll for exempt and non-exempt staff so there are little tweaks we have to make to accomodate that. PTO for our non-exept staff draws from the next pay cycle, so at the start of each year I have to audit all of our non-exempt staff's PTO to give then back their time off from the last pay period. **What problems is APS solving and how is that benefiting you?** I love that I am bringing in applicants with APS and then when we hire them it seamlessly puts them in our onboarding pipeline and then into our management system. So helpful! **Official Response from Casey Chaudoir, MBA:** > We're thrilled to hear that you have had a positive experience with APS and that our responsiveness and support have been outstanding. We appreciate your feedback and are glad to hear that our tutorials and custom walk-throughs have been helpful for you! ### 32. Working well for us **Rating:** 4.0/5.0 stars **Reviewed by:** Tyra K. | Photographer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about APS?** APS has been able to update the way that we handle our payroll. We have time clocks that allow me to adjust, enter and correct time for our employees and really streamline all payroll issues that I have **What do you dislike about APS?** Some of the reporting features don't give me all of the information that I need because of the line of work that we have. But one quick call and my helpdesk gets me where I need to be. **What problems is APS solving and how is that benefiting you?** Time clock issues, as well as taking care of taxes and such **Official Response from Rachel Maner, CDMP:** > We're glad to hear that APS has been able to streamline your payroll process and help with time clock issues, Tyra. We appreciate your feedback about the reporting features and will take it into consideration for future improvements. ### 33. HRIS Software for Mid-Sized University **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about APS?** The customer service team is outstanding. I work with them on issues that I may be experiencing and they are always fast to respond and work with me until the issue is resolved, no matter how many questions I may ask. **What do you dislike about APS?** I feel as though the reports could be a little easier to use and have more options to create the report that I need if it is not a standard report already offered. **What problems is APS solving and how is that benefiting you?** APS is regularly coming out with new features that create a more streamlined experience within the software. We began using the organizational chart option and it helped us keep track of our departments. **Official Response from Casey Chaudoir, MBA:** > It's great to hear that APS is helping to streamline your experience and provide new features that benefit your organization. We appreciate your support and look forward to continuing to meet your needs. ### 34. APS Things I Love & APS Things I Wish I Could Change **Rating:** 3.5/5.0 stars **Reviewed by:** Carrie L. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about APS?** As I am responsible for all of the recruiting at my organization, I love that most everything we do for onboarding in APS Hire is paperless! As long as things move smoothly from ATS to Onboarding, paperwork is fairly easy for our new employees to complete. I also think, for the most part, that all APS sites (Hire, Onboarding, Payroll and Eselfserve) are fairly easy to navigate. I should also mention that APS, as an organization, is pretty great about timely attention to issues or concerns. I love that our rep will record both their audio response to a question and send along video of how to do things within APS with their response to the question/concern. **What do you dislike about APS?** I wish the ATS portion of Hire was more robust. I would prefer to have a database based on the applicant as opposed to which position an applicant applies to. It would be great to go to one screen (or applicant profile) that lists all of the jobs that applicant has applied for and that you could also be able to see all communications, comments and scorecards with that applicant. As far as APS Payroll, I do not like - at all - that you cannot code documents as confidential. With completely paperless employee files we need a place that we can store confidential documents that only certain people can access. Right now, we put medical documents in Hire because we have people who use Payroll that shouldn't be able to view those documents. **What problems is APS solving and how is that benefiting you?** While I would like to see more robust ATS functionality available, there is a good amount of value in just being able to process applicants in APS as opposed to manually tracking them. As I mentioned in a previous response, I'd love for applicant profiles to be more complete. Right now, an applicant is linked to a job and doesn't have a separate profile. I would like to see applicants have an applicant profile that then attaches jobs applied for, communications, etc.. **Official Response from RebeccaGrace Kimball:** > Carrie, thank you for your comprehensive review of APS! We're delighted to hear that our paperless onboarding in APS Hire has streamlined your recruiting process and that our support team's responsiveness has been helpful. We appreciate your suggestions for enhancing the ATS functionality in Hire and the need for confidential coding in the system. We appreciate your feedback and I will pass it along. We're glad that APS has brought value to your applicant processing, and we're committed to continuously enhancing our system based on insights like yours. Thank you for being a valued APS customer! ### 35. Very intuitive software, but can be quirky! **Rating:** 3.5/5.0 stars **Reviewed by:** John G. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about APS?** I really like how the software is easy to use. A lot of HRIS or payroll systems have overly complicated processes and APS isn't like that. It does things that make sense, and uses common sense in the processes that you use. When you aren't familiar with a process and need to walk through it for the first few times, it makes sense. Other softwares do not and when you are able to walk through their processes, the complications they set up in their systems dilute what you're learning to do. APS was purchased and implemented before my time with my current organization, and the person who made the decison was not with the company when I came on, and there were no real users who had the experience and knowledge to train me. They were barely getting by themselves, so it was a lot of clickling for me to figure out. It wasn't complicated, though, and within 4 weeks, I had the systems being used the way it should be. I am also a HUGE fan of their support. Their support is so on top of it. Their response time is a huge plus for me. When I have a questions, which is often, they respond so quickly, usually within minutes, and the team assigned to me (The Saints) are amazingly supportive. They tend to always be able to answer my questions without escalation and when escalation is necessary, they are super communicative about it. **What do you dislike about APS?** There are some weird quirks with the systems that can cause issues, and they aren't super apparent until after the process is complete. Payroll, for instance. Until recently, you could not terminate an employee in the systems until after their final payroll had run or their hours wouldn't be paid out, which then runs the chance of that person being forgotten to be terminated after payroll has run. Additionally, PTO calculates strange. If there is an hourly rate set up for salaried individuals their typical pay isn't calculated using that data, but if they submit PTO it is calculated with that data, so if you have an exempt individual with an hourly setting as well, it will add the PTO calculation to the total of the typical salary calculation instead of adjusting the salary appropriately based on the PTO taken. It will also calculate PTO accrual based on non-working hours if it isn't set up just appropriately. These are things that are easily avoidable, but if you're not aware of them they can cause chaos. **What problems is APS solving and how is that benefiting you?** Each of these processes was done manually in my organization before APS, down to performance reveiws being done on excel. Everything is now done via APS and the integrations and automations are so helpful. **Official Response from RebeccaGrace Kimball:** > Thank you for your detailed review of APS. We're delighted to hear that the ease of use and intuitive design of our software made your transition and learning process smooth and efficient. Your commendation for our support team, especially their responsiveness and helpfulness, is greatly appreciated. We also acknowledge your insights regarding the quirks in our system, specifically around payroll and PTO calculations. We're continuously working on refining these aspects to prevent any potential issues and appreciate your feedback, as it helps us improve. It's fantastic to know that APS has been instrumental in automating and integrating various processes within your organization, moving away from manual methods. We're committed to enhancing your experience and supporting your needs. Thanks for choosing APS, and we're here for any further support you may require. ### 36. Customer Service means everything **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2019 **What do you like best about APS?** The customer service is the best. They are so fast and efficient with any problem or concern I have. **What do you dislike about APS?** The report builder option is a little involved and confusing. That could be more stream lined. **Recommendations to others considering APS:** Their customer service is the best. Products may vary but when it comes down to it the customer service is what makes the difference. **What problems is APS solving and how is that benefiting you?** Making payroll run smoothly. Time tracking and benefits admin. They do it all **Official Response from Jennifer Fatz Gokey:** > We appreciate your positive review! We're glad to hear our unified platform has made processing payroll a breeze and our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 37. Interaction with APS **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about APS?** APS being the smaller size payroll company allows the attention that we appreciate having at our fingertips. The TLC that we've received is great. **What do you dislike about APS?** Generic emails that may not be applicable are sent out. ie. filling out Florida paperwork for e-verify meanwhile e-verify is only required if we have more than 25 employees in Florida. This information is even listed in the email. The application is not able to do as many imports and exports as we were able to do with ADP. Further, we were promised a click of a button to generate entries to our Intacct system. After close to 4 years, we are still manually tweaking the entry in order to make it balance for Intacct import. **What problems is APS solving and how is that benefiting you?** APS is able to trouble shoot and resolve the issue at hand. But, I don't find that we are seeking the root cause and fixing the issues from a long term perspective due to limited resources. **Official Response from RebeccaGrace Kimball:** > Thank you for taking the time to review APS! We're happy to hear that your customer support team has been there to help at your fingertips. I understand your frustration with generic emails that may not be applicable to your situation and the limitations in imports/exports compared to your previous provider. It's disappointing that the promised seamless integration with Intacct hasn't been fully realized after several years. Since you did not provide your name, we can't contact you to solve this problem. Please contact our VP of Client Support - April Remedies, at aremedies@apspayroll.com. Thank you for being a valued APS customer! ### 38. APS is easily the most all inclusive payroll company out there. **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about APS?** Their support team is one of the best support teams I've worked with. Their systems and processes are quick and easy to use. Reports generated are very detailed and I love the customization of their tools. **What do you dislike about APS?** Unfortunately, they are very quick to take aware all of their tools. Once you display signs of difficulty they would much rather push everything back on to the user than provide their support. **What problems is APS solving and how is that benefiting you?** APS fully integrated on ourboarding and payroll systems. It seemlessly would input a new hire into our database and payroll was very quick and easy to run. If they didn't have a prebuilt report, you can customize your own for any documentation needed. **Official Response from RebeccaGrace Kimball:** > Thank you for your review! It's great to hear that you've had a positive experience with APS, particularly with the support team and user-friendly systems. However, I'm sorry to hear about your frustration with their responsiveness when encountering difficulties. Your feedback provides valuable insights into the strengths and areas for improvement of APS. Thank you for being a valued APS customer! ### 39. Good value for the cost but some issues with Quickbooks Online integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about APS?** I am an accountant for several companies that use APS Payroll. While I do not run payroll, I use APS on a weekly basis for reporting and importing payroll data into the books. Given the scope of service APS provides to my clients, I feel that the cost is extremely reasonable. The service is also reliable. After using APS for nearly a decade, I can only recall one or two instances when payroll did not run on time. I also find their customer support to be responsive, although more technical issues can prove tricky to solve. **What do you dislike about APS?** I have had some issues with exporting data into Quickbooks Online - specifically with companies that use class tracking in their payroll runs. It's not an insurmountable issue, but, last I checked, the documentation provided on the APS website is inaccurate for these circumstances and, even after a very lengthy correspondence, APS support could never fix the issue. I did, however, find a workaround with which I am reasonably satisfied. This shouldn't be an issue for Sage users, as I believe APS offers direct integration with that software. **What problems is APS solving and how is that benefiting you?** The GJE exports for Quickbooks are helpful and have been a huge time saver. That said, it did take a while to figure out how to handle these with payrolls that use class tracking. **Official Response from RebeccaGrace Kimball:** > We appreciate your honest feedback. Our direct integration with QuickBooks is launching soon. Once it's available, we'll provide documentation in the Help Center on how to set up the integration. You can reach out to your support team with any questions during the integration setup. Thank you for being a valued APS customer. ### 40. APS Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2023 **What do you like best about APS?** It is easy to access through the app and online. **What do you dislike about APS?** It is hard to navigate time off into the next year before the new year begins. It is also hard to add time off after the pay period is over. **What problems is APS solving and how is that benefiting you?** Keeping up with employee time off. It has been a great help with this. **Official Response from RebeccaGrace Kimball:** > Thank you for your feedback on APS. We're glad our platform is easily accessible to you. We appreciate your input regarding the challenges in managing time off, and I will pass it along. We're happy to hear that APS is effectively assisting with tracking employee time off. Thank you for being a valued APS customer! ### 41. Easy to use with a user friendly dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about APS?** I am able to see all of my HR needs in one location. **What do you dislike about APS?** Sometimes it can be confusing navigating the documents section of the platform. **What problems is APS solving and how is that benefiting you?** APS has helped improve the overall payroll process. **Official Response from Rachel Maner, CDMP:** > Thank you for sharing your positive experience with APS. We're committed to providing a seamless HR solution, so thank you for sharing your feedback regarding the navigation of the documents section. We will take it into consideration for future improvements to the platform. ### 42. APS- Like Piloting a Spaceship **Rating:** 3.5/5.0 stars **Reviewed by:** Carmen J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about APS?** APS is organized and customer support is typically efficient. **What do you dislike about APS?** Although very customizable, it's easy to overlook features and not use the system to it's full potential. **What problems is APS solving and how is that benefiting you?** APS solves fast and efficent access to employee information and tracking. **Official Response from Casey Chaudoir, MBA:** > Thank you for your positive comments about APS being organized and efficient. We appreciate your feedback regarding the challenge of overlooking features in a customizable system. We're happy that APS provides you with fast and efficient access to employee information and tracking! ### 43. Product Review **Rating:** 4.0/5.0 stars **Reviewed by:** Maisha H. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about APS?** This system has all the necessary componets of an effective and efficient HRIS. The customer service is fast and responsive and they work to quickly resolve issues. **What do you dislike about APS?** Report customization could use improvement. While there are lots of reports that capture lots of data, we have found that creating a report that includes different elements of different reports requires development, even though there is a report builder feature. **What problems is APS solving and how is that benefiting you?** Streamlined recruiting and onlineprocess and applicant tracking system. **Official Response from RebeccaGrace Kimball:** > Maisha, hank you for your review! We're pleased that APS is effectively serving your HRIS needs and that our customer service has been responsive. Your input on enhancing our report customization is valuable, and we're actively working to improve this feature. We're glad to have streamlined your recruiting and applicant-tracking process. Thank you for being a valued APS customer. We look forward to working with you in the future! ### 44. CCSS **Rating:** 4.0/5.0 stars **Reviewed by:** Meghan M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about APS?** integrated benefits, HR, payroll and ability to export allocation report **What do you dislike about APS?** some things should transfer automatically or have additional warnings - such as changing a base department / hourly pay **What problems is APS solving and how is that benefiting you?** unsure **Official Response from Casey Chaudoir, MBA:** > We appreciate your feedback and understand the need for more clarity and automation in certain processes. We're glad to hear that you like the integrated benefits and reporting capabilities of APS! ### 45. APS payroll information **Rating:** 3.5/5.0 stars **Reviewed by:** Alice S. | Accounting Controller, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about APS?** The customer service team is helpful and responds quickly. **What do you dislike about APS?** One of the things that has been difficult for us is the timeline between submitting payroll and processing payroll. It's also not conducive to exception or one-off situations. **What problems is APS solving and how is that benefiting you?** APS integrates well with our accounting software **Official Response from RebeccaGrace Kimball:** > Alice, thank you for reviewing us! We're glad our customer service has been quick and helpful to you. Your feedback on the payroll processing timeline and handling exceptions is noted, and we're working to improve these aspects. Happy to hear APS integrates well with your accounting software, making your processes smoother. Thank you for being a valued APS customer! ### 46. APS has been useful and beneficial to our company, it has its quirks— but they all do. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about APS?** The recruitment side of things, and if there is a question they get back to you promptly. **What do you dislike about APS?** Some templates you cannot delete that aren't beneficial to our company .. **What problems is APS solving and how is that benefiting you?** n/a **Official Response from RebeccaGrace Kimball:** > Thank you for your review! It's great to hear you find APS' recruitment features helpful, and appreciate their prompt responses. Your feedback about the inability to delete some templates is noted. Thank you for being a valued APS customer! ### 47. HR Generalist **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about APS?** the connection between the different areas, I wish we could do everything in one area though, like time and benefits. **What do you dislike about APS?** the enrollment process for benefits, I don't like the different areas you have to go through just to get one employee set up. Also the fact we don't keep signed documents in some sort of file **What problems is APS solving and how is that benefiting you?** Im excited to work with benefit carriers. **Official Response from RebeccaGrace Kimball:** > Thank you for your feedback on APS! It's great to hear you appreciate the connection between different areas. Consolidating everything into one area would be more convenient for you. I understand your frustration with the enrollment process for benefits and the lack of a centralized system for storing signed documents. Your insights are valuable for improving user experience. Thank you for being a valued APS customer! ### 48. Customer service has been very good. **Rating:** 4.0/5.0 stars **Reviewed by:** Doug J. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about APS?** APS has always been very helpful when we have had issues or needed help. **What do you dislike about APS?** Sometimes having to trasmit batch 2 days before paydate has been a problem. **What problems is APS solving and how is that benefiting you?** Nothing at this time **Official Response from RebeccaGrace Kimball:** > Doug, thank you for your feedback on APS! We're pleased that our support team has been consistently helpful for your needs. Your concern about the payroll batch transmission timeline is noted. If there's anything else APS can assist you with, we're here to help. Thank you for being a valued APS customer! ### 49. Great product and support! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about APS?** proven product and great customer support **What do you dislike about APS?** unable to set up recurring notifications for employee anniversaries and/or birthdays. **What problems is APS solving and how is that benefiting you?** Helps us process our payroll and ensure we are compliant. **Official Response from RebeccaGrace Kimball:** > Thank you for your review! We're pleased that our product and customer support are serving you well. Your suggestion for recurring notifications for special occasions is noted and I will pass along that feedback. Thank you for being a valued APS customer! ### 50. I am new to APS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about APS?** It is very friendly with lots of drill downs. **What do you dislike about APS?** It is slow at connecting with third parties. **What problems is APS solving and how is that benefiting you?** APS solves linking timecards with payroll. The integration is simple. **Official Response from RebeccaGrace Kimball:** > Thank you for sharing your experience with APS! We're pleased that you find our system user-friendly and appreciate the detailed drill-downs. We appreciate your feedback on connecting with third parties, and we will pass it along. We're delighted to know APS is streamlining the integration of timecards with payroll for you. Thank you for being a valued APS customer! ## APS Discussions - [accruals](https://www.g2.com/discussions/accruals) - 2 comments, 3 upvotes - [Will the employee start date become anything more?](https://www.g2.com/discussions/will-the-employee-start-date-become-anything-more) - 1 comment, 1 upvote - [What software do you use for payroll?](https://www.g2.com/discussions/what-software-do-you-use-for-payroll) - 1 comment - [View APS pricing details and edition comparison](https://www.g2.com/products/aps-aps/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+14%3A26%3A16+-0500&secure%5Bsession_id%5D=a2ff217e-7ad7-49f8-af01-aa3d861ebbec&secure%5Btoken%5D=0aad9b378e5227e184018737ea26024abb81f448b3cb0842884430c614ba034e&format=llm_user) ## APS Integrations - [401GO](https://www.g2.com/products/401go/reviews) - [AIG](https://www.g2.com/products/aig-aig/reviews) - [Alerus](https://www.g2.com/products/alerus/reviews) - [AMi](https://www.g2.com/products/ami-ami/reviews) - [Betterment Advisor Solutions](https://www.g2.com/products/betterment-advisor-solutions/reviews) - [BlueStar](https://www.g2.com/products/bluestar/reviews) - [Elevate](https://www.g2.com/products/edi-support-llc-elevate/reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [Empower](https://www.g2.com/products/black-knight-financial-technology-solutions-llc-empower/reviews) - [Epic](https://www.g2.com/products/epic/reviews) - [Erisa](https://www.g2.com/products/erisa/reviews) - [Evolve](https://www.g2.com/products/wellspring-worldwide-evolve/reviews) - [Fidelity 401(k) Plan Services](https://www.g2.com/products/fidelity-401-k-plan-services/reviews) - [goHappy](https://www.g2.com/products/gohappy/reviews) - [Human Interest](https://www.g2.com/products/human-interest/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews) - [Pension](https://www.g2.com/products/pension/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Saveday](https://www.g2.com/products/saveday/reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) - [Slavic 401k](https://www.g2.com/products/slavic-401k/reviews) - [Spectrum](https://www.g2.com/products/spectrum-llc-spectrum/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) - [Verified First](https://www.g2.com/products/verified-first/reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) - [Voya Financial](https://www.g2.com/products/voya-financial/reviews) ## APS Features **Additional Functionality** - Data Import/Export - Estimating - Timer - Multi-Currency - Customizable Reports - Alerts/Notifications - Reporting/Analytics - Real-Time Updates - Projections - Customizable Fields - Approval Process Control - Mobile App - Generative AI - Activity Dashboard - Billing & Invoicing - Budgeting/Forecasting - Resource Allocation & Planning - Access Controls/Permissions - Real-Time Notifications - AI Copilot - Summary Reports - Reporting & Statistics - Real-Time Data - Automatic Time Capture - Overtime Calculation - Clock In/Out - Productivity Analysis - Multi-Language - Employee Scheduling - Employee Database - Billable & Non-Billable Hours - Usage Tracking/Analytics **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Generative AI** - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Sourcing** - Candidate Search - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Goals** - Goal Setting/Tracking **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Mobility **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Reimbursement Management - Task Progress Tracking **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Feedback** - Surveys & Feedback - 360 Degree Feedback **Generative AI** - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Client Invoicing** - Biometric Recognition - Optical Character Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot - Generative AI **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition **Mobile Time Tracking** - Project Time Tracking - Expense Tracking - Progress Tracking - Activity Tracking - Time Tracking by Client - Project Tracking - Billable Items Tracking - Attendance Tracking - Vacation/Leave Tracking - Project Time Tracking - Leave Tracking - Budget Tracking - Online Time Tracking - Offline Time Tracking - Location Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top APS Alternatives - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,064 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,710 reviews)