--- title: APS Reviews meta_title: 'APS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 860 reviews by the users' company size, role or industry to find out how APS works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 860 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # APS Reviews **Vendor:** APS **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 860 ## About APS APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips businesses with the necessary tools to manage their workforce efficiently and effectively, catering to a wide range of organizational needs. By consolidating various HR functions into a single platform, APS allows organizations to enhance their operational workflows and improve overall productivity. The APS platform is particularly beneficial for small, mid-sized, and larger organizations seeking to optimize their HR functions. It offers a comprehensive suite of features that address various aspects of human capital management. With dedicated modules for payroll management, HR management, time and attendance tracking, workforce analytics, and benefits administration, APS provides a holistic approach to managing employee-related processes. This makes it suitable for HR professionals, payroll administrators, and business leaders who require a reliable system to enhance their operational efficiency. One of the standout features of APS is its payroll management capabilities, which ensure accurate and timely payroll runs. This includes automatic tax calculations and compliance with federal, state, and local regulations, allowing businesses to navigate the complexities of payroll with ease. The HR management module further supports organizations by offering tools for employee data management, performance tracking, and applicant tracking, thus streamlining the hiring and onboarding processes. Additionally, the time and attendance feature allows real-time tracking of employee hours, integrating seamlessly with payroll for precise wage calculations. Businesses benefit significantly from using APS due to its ability to enhance efficiency and accuracy. By automating payroll and HR processes, organizations can reduce the time and effort required to manage these functions, allowing them to focus on strategic initiatives. The platform's workforce planning tools provide insights into labor costs and headcount management, aiding in informed decision-making. Furthermore, APS helps organizations maintain compliance with ever-changing tax laws and employment regulations, mitigating the risk of penalties and fines. The value that APS offers extends beyond its core functionalities. Its scalable design means that the platform can grow alongside a business, making it a versatile solution for organizations of varying sizes. The user-friendly interface simplifies complex tasks, ensuring that users can navigate the system with ease. APS' guided implementation process ensures visibility, accountability, and long-term success. Additionally, APS provides personalized support and training resources, ensuring that users can maximize the platform's benefits. With seamless integration capabilities with other business systems, such as accounting and ERP software, APS fosters a cohesive workflow that enhances overall productivity. ## APS Pros & Cons **What users like:** - Users highlight the **exceptional customer support** provided by APS, feeling valued and engaged in system improvements. (47 reviews) - Users highlight the **exceptional customer support** of APS, appreciating the responsiveness and dedication to resolving issues effectively. (44 reviews) - Users appreciate the **user-friendly interface** of APS, which simplifies onboarding and daily operations significantly. (41 reviews) - Users appreciate the **user-friendly payroll system** of APS, finding it efficient and supportive throughout the implementation process. (32 reviews) - Users appreciate the **streamlined payroll process** of APS, enhancing efficiency in recruitment and employee management. (30 reviews) - Users appreciate the **user-friendly payroll management** of APS, ensuring reliable and efficient processing for their needs. (30 reviews) - Users highlight APS's **quick response time** , appreciating the dedicated support that addresses inquiries effectively and efficiently. (29 reviews) - Features (23 reviews) - Comprehensive Features (22 reviews) - User Interface (22 reviews) **What users dislike:** - Users express frustration over the **limited customization** in APS, particularly for report generation and system changes. (18 reviews) - Users express frustration with **limited features** , particularly in customization and document handling within APS. (18 reviews) - Users find the **missing features** of APS frustrating, citing limitations in employee management and reporting flexibility. (15 reviews) - Users find APS to have a **not user-friendly** interface, making certain features complicated and less intuitive. (13 reviews) - Users find APS features to be **not intuitive** , often leading to confusion and reliance on customer support for assistance. (11 reviews) - Users find **poor customer support** frustrating, citing slow responses and a lack of detailed knowledge. (11 reviews) - Users find **system limitations** frustrating, as they hinder direct updates and restrict access to the full database for reporting. (11 reviews) - Users find the **learning curve challenging** , often struggling to locate features and requiring assistance for setup. (10 reviews) - Limited Capabilities (9 reviews) - Payroll Issues (9 reviews) ## APS Reviews ### 1. Stellar Service & Fit for Ministry Needs **Rating:** 5.0/5.0 stars **Reviewed by:** melissa f. | HR Generalist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about APS?** excellent customer service. tool provides for all of our needs in ministry including features not available in major payroll providers. onboarding process is structured and well-planned. one program, not bolt-ons like other services. integration with quickbooks was seemless and saves time and errors. was a cost savings for us. AI is coming along. **What do you dislike about APS?** Some areas of administrative access could be improved. Specifically, it would be better if there were simpler access for changing exempt status for FICA and FIT for exempt employees. Additionally, while the setup was easy initially, there were delays in implementation when schedules changed. Reporting could be improved: aesthetic layout of reports and customization. **What problems is APS solving and how is that benefiting you?** handles payroll and unique ministry pay efficiently. excellent customer service and worked with us on our ministry requirements. APS found SS# mismatch errors immediately at onboarding -- prior payroll provider had it wrong for 3 years. PTO recordkeeping, timesheets and IT Asseet Management are very beneficial & efficient. **Official Response from Samantha Serigny:** > We're glad to hear that APS is efficiently handling your payroll and unique pay needs for ministry. We appreciate your feedback and are committed to providing stellar service to meet all your ministry requirements. ### 2. Seamless Implementation and Stellar Customer Service with APS **Rating:** 5.0/5.0 stars **Reviewed by:** Howard Q. | EVP of Administration and Chief People Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about APS?** I appreciate the seamless implementation process of APS, which was accompanied by a lot of hand-holding from their team, ensuring that we could easily navigate the initial steps without any significant challenges. The onboarding feature and integration with APS hire, which includes a built-in third-party background check with Verified First, streamline our hiring processes efficiently. Importing new employees to payroll is flawless, and the system also seamlessly handles benefits administration. The ability for employees to clock in using a mobile device, aided by geofencing to ensure they are on campus, is highly beneficial. They can effortlessly submit issues and time off requests from their phones, making it extremely convenient. The customer service is stellar; the representatives are quick to respond, usually answering calls directly, and promptly returning calls if missed. Their support has been pivotal in tipping the scale in favor of choosing APS over other platforms. Additionally, the pricing is highly competitive, offering the best value in the marketplace compared to similar platforms like Paycom, Paycor, and Paylocity, making it an excellent choice for our needs. **What do you dislike about APS?** I would like to make the full database available for report writing. Currently, there's a report writer in APS, but only some of the database sections are available to us. I would prefer it be wide open so that we can generate reports on any piece of data that's entered in the system. **What problems is APS solving and how is that benefiting you?** APS streamlines onboarding, payroll, and performance management, enhancing HR operations. It integrates background checks and geofencing, enabling seamless transitions for new employees, and allows mobile clock-ins and requests, boosting efficiency. Its cost-effectiveness and responsive customer service offer outstanding market value. **Official Response from Hope Dasher:** > Thank you so much, Howard! It’s been a pleasure working with you and your team. I really appreciated getting the chance to chat with you about your experience with APS and hear firsthand how the platform is supporting your goals. We truly value your partnership and the thoughtful feedback you’ve shared. It helps us continue improving and delivering the best experience possible. ### 3. Outstanding Customer Service with Fast, Helpful Responses **Rating:** 4.5/5.0 stars **Reviewed by:** Cindy L. | HR/Payroll Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** APS offers outstanding customer service. When you sign up, you are assigned a dedicated team of four knowledgeable and helpful members. You can reach out to them by email or phone without any hassle, and you’ll get connected to a real person right away. If your assigned team can’t resolve your issue, they will make sure to direct it to the appropriate person, who will also get back to you promptly. **What do you dislike about APS?** One drawback of APS is that I cannot enter foreign addresses for employees who are based in other countries. It would be very useful if this feature were available. I manage a seasonal group that comes in for the summer, and at the end of the year, it becomes quite a hassle to update all the outgoing documentation. **What problems is APS solving and how is that benefiting you?** APS is a user-friendly system that has made processing payroll much simpler and faster for me. The option to recall a payroll batch is truly a game changer. I also appreciate that there is no extra fee for running an unscheduled payroll batch. The pricing is affordable. Additionally, the ability to customize reports to meet specific needs is very helpful. **Official Response from Hope Dasher:** > Thank you so much, Cindy! We’re thrilled to hear that our dedicated support team has made your experience such a positive one. Providing fast, knowledgeable, and personal service is something we take great pride in, so your feedback means a lot. We also appreciate your suggestion about entering foreign addresses — that’s valuable insight. It’s great to hear that features like customizable reporting and the ability to recall payroll batches have helped make your payroll process smoother and more efficient. We truly value your partnership and look forward to supporting you for years to come! ### 4. Responsive, Knowledgeable Support and Fast Bug Fixes makes APS the best. **Rating:** 5.0/5.0 stars **Reviewed by:** Camryn L. | Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about APS?** APS' dedicated support team is unlike any other payroll company I've experienced. They are responsive, knowledgeable, and kind. Their product is also created in house by developers, not sent to third parties, so they fix bugs promptly. **What do you dislike about APS?** Since APS has so many options to fit many different company styles, users do have to set up every aspect of their account, which can be overwhelming. It is amazing once it is set up because it can do just about anything I need, but it's hard to find time to set it up thoroughly, so I feel like we aren't utilizing all of the functionality is has to offer yet. **What problems is APS solving and how is that benefiting you?** APS is always taking and applying feedback. They are currently working to roll out timecard edit function for employees, which I think will benefit employees and save time for managers as well. **Official Response from Trevor Lisa:** > Hi, Camryn! We are thrilled to hear that you find our support team responsive and knowledgeable. We understand that setting up all the options can be overwhelming, but we are glad to hear that once it's set up, it meets your needs. We appreciate your feedback on the timecard edit function, and we are continuously working to improve our product to better serve you. If you need assistance setting up additional functionality or have any other feedback, please feel free to reach out to us. We are here to help and ensure you get the most out of APS. ### 5. APS Delivers Right-Sized Payroll & HR With Dedicated Support for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Fund Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** We switched to APS from a larger payroll vendor. One of the greatest things about the switch has been their focus on nonprofits and small to medium sized companies. We love the dedicated customer service. We're reaching out to our dedicated team versus calling a 1-800 number where we speak to someone different on issues. **What do you dislike about APS?** There has not been a drawback since we've made the switch to APS. We saved money. We have a product for payroll and HR that is right-sized for our small nonprofit and we appreciate the dedicate team assigned to our company. There are also additional features that we look forward to adding into our portfolio of what we aim to use as we grow in the future. **What problems is APS solving and how is that benefiting you?** Streamlined and simplified Payroll and HR benefits, policies, EE handbook. **Official Response from Trevor Lisa:** > Thanks, Sarah! We are thrilled to hear that you are enjoying the dedicated customer service and that you find the payroll and HR solutions beneficial for your nonprofit organization. It's great to know that the switch has been seamless and cost-effective for you. We are committed to providing tailored support to our clients, and we are glad to hear that you appreciate the personalized service. If you have any questions or need assistance with adding new features in the future, please don't hesitate to reach out. Thank you for choosing APS! ### 6. APS is top notch all things systems related for all HR needs **Rating:** 5.0/5.0 stars **Reviewed by:** Alex G. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** APS is very easy to maneuver. It’s user-friendly and quite sophisticated at the same time. On the rare occasion I do run into an issue, the team is always there to help and assist in any way they can. **What do you dislike about APS?** I honestly can’t think of anything I dislike about APS. Their video section is really helpful whenever I need support, and if I have additional questions or need more assistance, their team is there to help as well. **What problems is APS solving and how is that benefiting you?** APS covers and assists with everything from A to Z. They were very helpful during open enrollment and guided me every step of the way, including keeping me on track with deadlines and answering important questions about updating rates and other details. **Official Response from Trevor Lisa:** > Hi, Alex! We're thrilled to hear that you find our system easy to use and our team helpful. Providing a user-friendly and sophisticated experience is always our goal, so it's great to know we're meeting your expectations. We appreciate your feedback on our video support section and our team's assistance. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help every step of the way. It's fantastic to hear that APS has been beneficial for you during open enrollment and has helped you stay on track with important HR tasks. We're committed to providing comprehensive support for all your HR needs. Thank you for choosing APS! ### 7. Amazing Value with Streamlined Payroll, Self-Service Access, and Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about APS?** The value to price is amazing. The payroll system is streamlined and paired with the eSELFSERVE app/web site, access for employees is a snap. In addition, benefits administration, performance management, and APS Hire and onboarding have been a boon to our organization providing features we never had access to before. Finally, their customer support team is always responsive and have provided resolutions to every problem thrown at them. **What do you dislike about APS?** Some of the presenters in the customer support training videos speak at a very fast rate so it's a challenge to either comprehend or track with with they are saying. This requires multiple reviews of the same training. Otherwise, there's like not to like. **What problems is APS solving and how is that benefiting you?** With our previous HRMS, we did not have the ability to hire employees from other states. APS has solved that problem. Additionally, we did not have a connection to any job boards. Again, APS provides links to LinkedIn, Zip Recruiter, and Indeed. Finally, our onboarding process for new hires was and our performance management process were both tracked manually. APS has solved that with the related modules they provide. **Official Response from Trevor Lisa:** > Thank you for sharing your positive experience with APS! We're thrilled to hear that you find value in our streamlined payroll system, self-service access, and responsive support. We appreciate your feedback on the customer support training videos and will work to improve the pace for better comprehension. It's great to hear that APS has been able to address various challenges for your organization, including hiring employees from other states, connecting with job boards, and automating onboarding and performance management processes. We're committed to providing solutions that make your HR processes more efficient and effective. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help! ### 8. APS: Seamless HR & Payroll with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly S. | Executive Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about APS?** I love how user-friendly APS is, making it easy for employees of all skill levels to manage their HR and Payroll needs. The support team is fantastic, especially my salesperson Payton Mosely, who still answers my calls and helps me with any issue or connects me to the right person. The ease of use is essential for me. APS feels like an extension of my team, which is incredibly important as an HR team of one. The customer service is a major plus, as they're willing to engage electronically rather than spending long periods on the phone. I also appreciate the easy and well-organized implementation, which stands out as the simplest I've undergone. **What do you dislike about APS?** I'm not a huge fan of the need to have 2 portals as a system Admin; I believe that I should be able to access everything in one login. I also wish that the integration with Employee Navigator was a full 360 integrations and felt like it was part of the system rather than employees having to maintain 2 logins. My only complaint about the implementation would be the communication from the Project Manager, often I will submit an update and not hear back for several days or over a week until our next call. **What problems is APS solving and how is that benefiting you?** APS is user-friendly for all skill levels, simplifying HR and Payroll management. As an HR team of one, their support feels like part of my team, handling issues electronically, saving my time. **Official Response from RebeccaGrace Kimball:** > Thank you for praising APS' customer service! We're delighted that our direct and personal support approach is making a difference for you. Your feedback on updating some areas of our system is noted. We're pleased to hear that APS has streamlined your payroll process, making it easy and efficient. Thank you for being a valued APS customer! ### 9. APS: Dummy-Proof, User-Friendly, and Innovative **Rating:** 5.0/5.0 stars **Reviewed by:** Kate G. | HR Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** The ease of products, user-friendly, adaptable, innovative. I like to think of APS products as "dummy proof" :) **What do you dislike about APS?** I do not have many negative thoughts.. a couple that come to mind are: -only being able to review attendance time cards 1 week at a time, rather than 1 full pay period within the screen -have to manually add each person to every notification and holiday, rather than copying multiple at a time. For example, I would like to create payroll reminder notifications for the entire year in advance. Since I have to manually add each employee, I create notifications shortly before they need to go out. **What problems is APS solving and how is that benefiting you?** Helping payroll and duties/reports related to payroll more efficient. **Official Response from Trevor Lisa:** > Thanks, Kate. We're thrilled to hear that you find our products easy to use, adaptable, and innovative. We appreciate your constructive criticism regarding the limitations you've experienced with reviewing time cards and setting up notifications. Your feedback is valuable to us as we continuously strive to improve our services. I will pass along your suggestions to our development team for consideration. In the meantime, if you need any assistance or have further feedback, please don't hesitate to reach out. We are here to help make your experience with APS even better. Thank you for choosing us to help make your payroll processes more efficient. ### 10. APS: Payroll Management Made Simple with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about APS?** I like APS for its ease of use and the excellent support behind it. The platform makes everything accessible in one place with just one login, covering various features like expense reports, payroll items, HR items, and asset tracking. What truly stands out is the support; when you call them, you speak directly to a person who takes ownership of resolving your issue, rather than being routed through a call center. The setup process was extremely easy, and it helped that I was already familiar with the system. The implementation person was very knowledgeable, clear, and concise, which made the transition smooth. **What do you dislike about APS?** There's some quirkinesses with APS, but they are very minimal. With payroll companies, there is always an issue that is not brought up. **What problems is APS solving and how is that benefiting you?** I use APS for processing payrolls, benefit and asset management, bridging gaps between payroll, time cards, and HR, all in one platform that's easy to view. **Official Response from Trevor Lisa:** > Hi, Chris! We're thrilled to hear that you find our platform easy to use and appreciate our outstanding support team. We're committed to providing a seamless experience for our customers, and we're glad to hear that you found the setup process and implementation smooth. We value your feedback regarding any quirks you've encountered, and we're always working to improve our services. If you have any specific issues or suggestions for improvement, please feel free to reach out to us directly. We're here to ensure that APS continues to meet your needs and exceed your expectations. Thank you for choosing APS for your payroll management needs. We look forward to continuing to support you! ### 11. Streamlined HR Processes with APS **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly M. | Executive Director, Finance & Administration, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about APS?** APS has automated a lot of our manual processes, especially in recruiting, hiring, onboarding, payroll, and benefits administration. It has reduced our time in recruiting by posting jobs across multiple platforms, which replaced a manual process. The electronic documentation from recruiting loads seamlessly into onboarding, payroll and benefits. I appreciate that the system is fully integrated, unlike our previous system where components didn't work well together, which resulted in a lot of duplicate entry. Our end users, as well as accounting/HR teams like the system and its ease of use. The setup of APS was easy for us, and overall, these features save us a lot of time. **What do you dislike about APS?** It's not a huge issue for us, but the functionality of importing the payroll journal entry into Sage Intacct does not work well for us, but I've seen it work for others. We have to export the journal entry, which is already in Sage Intacct format, and modify it so that it comes over in two cash lines (like the cash requirements report) so that it easily reconciles to the bank. This automation needs some customization options to make if functional for us. **What problems is APS solving and how is that benefiting you?** APS automates our manual HR processes like recruiting and onboarding, saving time. It integrates employee information smoothly, minimizing duplicate entry. It is not a software that has a lot of functionality that we don't need, but have to maintain, but it is simple, scalable, and sustainable for us. **Official Response from Trevor Lisa:** > Hi, Kelly! We're thrilled to hear that our system has streamlined your HR processes and saved you time. We appreciate your feedback regarding the payroll journal entry integration with Sage Intacct. We understand the importance of seamless integration and will look into customization options to better meet your needs. Your satisfaction is our priority, and we're committed to continuously improving our services. If you have any further feedback or require assistance, please don't hesitate to reach out to our support team. Thank you for choosing APS to support your HR operations! ### 12. User-Friendly Software with Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** User friendly software. Great customer support when needed. **What do you dislike about APS?** The one aspect I dislike, is the reporting is not capable of letting me write my own reports that allow me to select any "field" I want by building a single custom report. I will sometimes have to pull "fields" into separate reports and then combine the reports to get all the fields I need. These are unique reports using fields from separate areas of the APS system, into one report by using Excel. This is certainly something that can be done, but would love it if APS would configure the reporting to allow me to pull any fields I want into one combine report with a single report build so that I don't have to build multiple reports and then combine into one myself. **What problems is APS solving and how is that benefiting you?** A quick and easy payroll process, that also allows us to integrate our benefit selections, 401(k) plan, as well as other modules that we could choose to utilize at anytime in the future. **Official Response from Trevor Lisa:** > Thank you for sharing your feedback! We're thrilled to hear that you find APS user-friendly with great customer support. We appreciate your input regarding the reporting feature and understand the importance of being able to customize reports to your specific needs. We will definitely take your suggestion into consideration for future updates. In the meantime, our team is more than happy to assist you in creating custom reports by combining data from different areas within the system. We're glad to hear that APS is helping streamline your payroll process and integrate various modules for your benefit. If you have any further suggestions or need assistance, please feel free to reach out to us. Thank you for choosing APS! ### 13. Simple Time Imports and Flexible Payroll Batches—Attendance Tracking Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly P. | Ministry Assistant for Payroll & Building Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about APS?** Importing time and attendance is simple and quick. I also like that I can change the parameters of a payroll batch every pay period to add or remove pay categories. Tracking attendance is very simple via the app. **What do you dislike about APS?** Some of my less tech-savvy employees have a hard time using the app, but it's a simple fix for them to use the website instead. **What problems is APS solving and how is that benefiting you?** Time-off requests were a hassle before, and requesting them through the app/web helps keep everyone up to date on their availability and lets supervisors keep a close eye on their employees' PTO/sick time without requiring a report for each employee. **Official Response from Trevor Lisa:** > Thank you for sharing your positive experience with APS, Kelly! We're thrilled to hear that you find importing time and attendance simple and appreciate the flexibility in adjusting payroll batches. We understand the challenges some employees may face with the app and are glad that using the website is a viable solution. It's great to hear that APS has streamlined your time-off request process, making it easier for both employees and supervisors to manage availability and PTO/sick time effectively. We appreciate your feedback and are always here to assist with any technical difficulties your employees may encounter. If you need further assistance or have any suggestions for improvement, please don't hesitate to reach out. ### 14. Responsive Phone Support That Always Gets Me to the Right Person **Rating:** 5.0/5.0 stars **Reviewed by:** Ginny M. | Sr. Director of Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about APS?** I like the fact that if I have a question or inquiry, I can pick up the phone and speak to a representative. And if that representative is unable to assist, they transfer me to someone that can assist. **What do you dislike about APS?** I don't have any dislikes. I would like to see the system be able to initiate a pay adjustment request through the system. **What problems is APS solving and how is that benefiting you?** APS is a one stop shop for me, I am able to recruit, hire, onboard and manage the employee life cycle via the components offered. This give me more time to focus on the employee and less time on paperwork. **Official Response from Trevor Lisa:** > Hi, Ginny—thank you for sharing your positive experience with our phone support! We're glad to hear that our representatives have been helpful in addressing your inquiries. We appreciate your feedback about initiating pay adjustment requests through the system and will certainly consider this for future enhancements. It's great to know that APS is serving as a one-stop solution for your HR needs, allowing you to focus more on your employees. If you have any further suggestions or questions, please feel free to reach out. We're here to assist you every step of the way! ### 15. Powerful Functionality and Responsive Support—Grant Billing Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** We love APS due to the functionality and support. As a nonprofit, using the allocations option makes grant billing easy. The support team is incredibly responsive and helpful. The integration options fit our needs as an organization. Finally, our staff find the user experience to be seemless. **What do you dislike about APS?** A lot of features are rolling out that we previously did not like about APS - mass updates being one that we are glad to see. I would like to see the option for the Workforce module to feed into APS Hire so that it would be easier to post an open role. **What problems is APS solving and how is that benefiting you?** APS is solving our "too many systems" problem. Having learning, recruiting, performance, and payroll all in one system is a massive timesaver for a small nonprofit like ours. **Official Response from Trevor Lisa:** > Thank you for sharing your positive experience with APS! We're thrilled to hear that you find the functionality, support, and integration options beneficial for your nonprofit organization. We appreciate your feedback on the new features being rolled out and will certainly consider your suggestion for the Workforce module integration with APS Hire. It's great to know that APS is helping streamline your processes and saving time by consolidating multiple systems into one. If you have any more suggestions or need further assistance, please feel free to reach out. We're here to help! ### 16. Complete, Affordable HRMS That Makes Payroll and Employee Communication Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about APS?** It is a very complete HRMS. Payroll is a breeze and the added benefits of performance management, eSign of documents, document management, benefits administration and APS HIre with an extremely affordable price puts other competitors to shame! The eSELFSERVE app has made communicating key items with employees much easier. In addition, the notification of upcoming key dates has made it easier to provide encouraging messages in a timely manner to employees on work anniversaries and birthdays. **What do you dislike about APS?** The main detractor is the lack of an AI agent to helps provide answers based on the knowledge base. Secondly, some speakers on the training videos speak so fast that it's hard to understand or grasp the meaning of the information they are presenting. Suggestion would be to use a common presenter who speaks at a slower rate. **What problems is APS solving and how is that benefiting you?** With our previous system, we did not have the capability to hire people from other states; additionally, we did not have a direct tie-in to job boards when hiring. APS has solved that problem and now we have a broader reach with the ability to hire from other states and are connected to multiple job boards. **Official Response from Trevor Lisa:** > Thank you for sharing your positive feedback about APS! We are thrilled to hear that you find our HRMS to be complete and affordable. Regarding your comment about the lack of an AI agent, we're actually in the process of launching one! Please feel free to reach out to your account manager or the customer support team to learn more about Alli, our AI assistant, built directly into our platform—designed to give your team instant answers from live workforce data. If you have any further suggestions or need assistance, please feel free to reach out to our support team. We are always here to help and ensure you have a seamless experience with APS. ### 17. Helpful, Knowledgeable Customer Service Worth the Extra Cost **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan D. | Market Center Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** Customer service is very helpful and knowledgeable **What do you dislike about APS?** The pricing seems to be slightly higher than what you can find at larger companies, but we're more than willing to pay a little extra and get better service when we need it. **What problems is APS solving and how is that benefiting you?** APS gets my employees paid on time and accurately calculates and deducts taxes, saving me time and the headache of making sure the numbers are right. **Official Response from Trevor Lisa:** > Thanks, Jordan! We're thrilled to hear that you find our customer service helpful and knowledgeable. We understand your concerns about pricing and we appreciate your willingness to pay a little extra for the quality service we provide. We're committed to ensuring that your employees are paid accurately and on time, and we're glad to hear that this has been beneficial for you. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! ### 18. Best-in-Class Customer Service With Fast, Proactive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Heather P. | Payroll Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** Customer Service is the best. Anytime we have a questions or problem, we are immediately assigned someone to help, and then kept up with the status until the situation is resolved. **What do you dislike about APS?** More data fields would be helpful for entering information that each of our companies track. **What problems is APS solving and how is that benefiting you?** Onboarding was a must when we started with APS. It is great. **Official Response from Trevor Lisa:** > Hi, Heather! We're thrilled to hear that you appreciate our fast and proactive customer service. We understand the importance of timely assistance and effective communication throughout the resolution process. Your suggestion regarding additional data fields for tracking information is valuable feedback, and we will certainly consider it for future improvements. We're glad to hear that APS has been beneficial for your onboarding process. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help! ### 19. Makes Onboarding a Breeze with Time-Saving, Budget-Friendly Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica H. | Business Operations & Financial Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about APS?** It make my job easy and the reports are just what I am looking for. It fits well in our budget as well as saves time on processing. APS connects to Verified First for background checks and electronic signatures making onboarding a breeze. **What do you dislike about APS?** When creating a payroll batch it is a little difficult to move to the next step without a button that says next after entering the first bit of information. **What problems is APS solving and how is that benefiting you?** APS solves our need for a full time staff for payroll and HR management. **Official Response from Trevor Lisa:** > Hi, Jessica. We really appreciate you sharing your positive experience with APS! We're thrilled to hear that our platform has made your job easier and provided the reports you need while staying within your budget. We appreciate your feedback regarding the payroll batch process and will definitely look into improving the user experience in that area. It's great to know that APS has helped streamline your onboarding process and eliminated the need for additional staff for payroll and HR management. If you have any further suggestions or encounter any issues, please feel free to reach out to us. We're here to help! ### 20. User-Friendly Software with Helpful, Real-Person Support **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan W. | Executive Assistant to the CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about APS?** The software is user-friendly, and they also have a support line you can call to talk to a real person. **What do you dislike about APS?** So far, I haven’t encountered anything I dislike about it. **What problems is APS solving and how is that benefiting you?** Streamlining our payroll and attendance processes while digitalizing our expense management. **Official Response from Trevor Lisa:** > Hi, Morgan! We are thrilled to hear that you find our software user-friendly and appreciate our real-person support. We are committed to providing excellent customer service and are delighted that it has been beneficial to you. If you ever have any questions or need assistance, please don't hesitate to reach out to us. We are here to help and support you every step of the way. Thank you for choosing APS! ### 21. Great Customer Service and an Easy-to-Navigate Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Dava G. | Production Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** Customer service has been great. For the most part, the platform is user-friendly and easy to navigate. **What do you dislike about APS?** The benefits section can be difficult to use. **What problems is APS solving and how is that benefiting you?** It’s more organized, and it makes it easy to run reports whenever I need them. **Official Response from Trevor Lisa:** > Hi, Dava! We're thrilled to hear that you find our customer service great and our platform easy to navigate. We appreciate your feedback on the benefits section and will work to improve its usability. We're glad that APS helps you stay organized and run reports efficiently. If you have any specific suggestions for the benefits section or any other features, please feel free to share them with us. We're here to assist you further and ensure you have a seamless experience with APS. ### 22. Exceeds our Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Christine K. | Accounting Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2014 **What do you like best about APS?** The customer service from APS is by far the best I have ever received. When I switched to a new job I convinced my new company to take APS on as our payroll provider. The individual attention that we received during implementation, along with the continued support we received from our dedicated account team is wonderful. **What do you dislike about APS?** One of the downsides of APS is the limited customization of reports. Many times, the reports I need are a combination of multiple reports that are unable to be merged. **Recommendations to others considering APS:** If you are considering APS Payroll Solution I strongly suggest choosing them. They have met all of our needs, as well as continued to check on our progress in order to determine how they can help us better utilize the system to its full potential. **What problems is APS solving and how is that benefiting you?** Onboarding is one of our major challenges and APS has been able to help reduce the number of employees that were overlooked due to the nuances of our company. We have been able to onboard new staff in a much more efficient and streamlined way than before. **Official Response from Hope Dasher:** > Thank you so much, Christine! We truly appreciate your continued trust in APS and are thrilled to hear that our team has exceeded your expectations. It means a lot that you not only had a great experience at your previous company but also brought APS with you to your new role — that’s the highest compliment we could receive. We’re also grateful for your feedback about report customization. Our product team is always looking for ways to make reporting more flexible and user-friendly, and insights like yours help guide those improvements. We’re so glad APS has helped make your onboarding process more efficient, and we look forward to continuing to support you and your team! ### 23. A Kinder Platform Experience Than Before **Rating:** 5.0/5.0 stars **Reviewed by:** Regina M M. | Chief Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about APS?** Their platform is much kinder than prev. **What do you dislike about APS?** Nothing that I can think of at this time **What problems is APS solving and how is that benefiting you?** Time and Attendance and ease of payroll processing! Saves time and staff frustration. **Official Response from Trevor Lisa:** > Hi, Regina. We're thrilled to hear that you find our platform kinder and more user-friendly. We're committed to providing a seamless experience for our customers. It's great to hear that our Time and Attendance features and payroll processing have helped save time and reduce staff frustration. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way! ### 24. Intuitive, But Session Timeout is Annoying **Rating:** 4.5/5.0 stars **Reviewed by:** Mari B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** I use APS to look up HR and Benefit records and I really like its ease of use. **What do you dislike about APS?** I don't like that it logs me out after one hour of non-use. I wish I could stay logged in continuously because I generally use it for information or benefits entry which isn't constant. **What problems is APS solving and how is that benefiting you?** I use APS to look up HR and Benefit records. It's easy to use. **Official Response from Trevor Lisa:** > Hi, Mari! We're glad to hear that you find APS easy to use for accessing HR and Benefit records. We understand that the session timeout can be inconvenient for your workflow. We appreciate your suggestion for continuous login and will share it with our development team for consideration. In the meantime, if you encounter any other issues or have further feedback, please feel free to reach out to us. We're here to assist you and ensure your experience with APS is as seamless as possible. ### 25. Supported and Valued **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley A. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about APS?** I continue to find the support provided by APS superior to other HRIS platforms I have used. My APS Support team is exceptionally friendly and committed to resolving issues. As a customer, I genuinely feel that my feedback is valued. APS was in the process of updating their website interface, and during early access, customers were invited to review the upcoming features and provide feedback. The initial design was quite bright, which was challenging for me due to light sensitivity. I submitted my feedback with modest expectations, but to my surprise, APS responded promptly with screenshots of proposed changes and sought my input. These adjustments were incorporated into the final design. My HR department, consisting of just myself, played a role in this improvement. At APS, you are not just another customer; you are considered an integral part of the APS team. **What do you dislike about APS?** APS reports could use some additional features. There are a lot of standard HR reports that could be added to the reports manager. Reports for discrimination testing for insurance plans, 403b report for audits, the standard HR reports. ASP has the ability to pull the data needed; however, you need to run multiple reports and combine them into an Excel spreadsheet. I feel APS has a lot of room to grow with its reporting functionality. **What problems is APS solving and how is that benefiting you?** APS makes things more efficient. Giving me more time to work on other projects that need to be completed. APS has made payroll more efficient and less time-consuming **Official Response from Casey Chaudoir, MBA:** > We are delighted to hear that APS has made your work more efficient, allowing you to focus on other projects! Thank you for your feedback, and please let us know how we can continue making payroll and HR easier for you, Ashley! ### 26. All-in-One HR Solution with Smooth Integration and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Akarsh D. | Search Engine Optimization Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about APS?** It brings our HR, payroll, and time tracking into a single system that we use every day, and the ease of use is great once everyone is onboarded. It has the right number of features to manage the employee data, schedules, and payroll without being too complicated. Implementation needed some support, but the APS team was helpful and responsive throughout every step of the setup. Integration with our existing systems was pretty smooth with the ongoing support and clarification by APS team. **What do you dislike about APS?** Reporting customization is limited, and some features take time to find. Set up required more help than expected, and occasional system slowdowns can disrupt payroll. **What problems is APS solving and how is that benefiting you?** Aps has eliminated manual payroll and attendance tracking, reducing errors and compliance issues. With employee data, payroll, and time connected in one system, we save time each pay cycle and have more confidence that everything is accurate. **Official Response from Hope Dasher:** > Thank you for sharing your experience with APS! We’re happy to hear that the platform has helped simplify your HR, payroll, and time tracking and that our team provided helpful support during your setup and integration process. We appreciate your comments about reporting and navigation. Our product team is always working to improve these areas, and feedback like yours helps guide those updates. It’s great to know APS has helped your team save time and reduce errors each pay cycle. We value your partnership and are always here to support you. ### 27. APS Review **Rating:** 5.0/5.0 stars **Reviewed by:** Millen M. | Admin Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about APS?** APS is user friendly. I am able to naviagte through the various programs. The payroll process is very user friendly as well. The staff is always available to assist with any questions I have. **What do you dislike about APS?** Nothing at the moment. I am very pleased with APS. Customer service is top tier! **What problems is APS solving and how is that benefiting you?** APS houses employee documents and that saves on our admin time. Also time tracking, applicant tracking. The electronic ease is very helpful. **Official Response from Rachel Maner, CDMP:** > Thank you for taking the time to update your review, Millen! We’re delighted to hear that APS is helping you save time on administrative tasks and that the electronic ease is benefiting you. It’s fantastic that you find APS user-friendly and that our payroll process aligns with your needs. We appreciate your business! ### 28. Effortless Payroll Management with APS **Rating:** 5.0/5.0 stars **Reviewed by:** Keith A. **Reviewed Date:** July 06, 2026 **What do you like best about APS?** I like APS for its ease of use and ease of operation. Everything in general works well with APS, and almost all of its features are valuable to me. The initial setup was easy, which is a big plus. **What do you dislike about APS?** nothing **What problems is APS solving and how is that benefiting you?** APS handles my payroll and taxes, offering ease of use and operation. **Official Response from Trevor Lisa:** > Hi, Keith! We're thrilled to hear that you find our platform easy to use and operate. It's great to know that the initial setup was smooth for you as well. If you ever have any questions or need assistance with any features, please don't hesitate to reach out. We're here to help make your payroll and tax processes as seamless as possible. Thank you for choosing APS! ### 29. Exceptional Support and Effortless Payroll Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about APS?** I really like the customer service at APS. When I have problems, which isn't often, they are very professional and take their time to walk me through the process instead of just giving me quick instructions. They make my payroll process very simplified, and with the help of the professional team, it was very easy to set up. Everything has worked well for me, and I appreciate what they currently do for their customers. **What do you dislike about APS?** I have no dislikes. The staff is always professional. **What problems is APS solving and how is that benefiting you?** APS simplifies my payroll process. **Official Response from Trevor Lisa:** > Thank you so much for your kind words! We are thrilled to hear that you are satisfied with our customer service and find our payroll management system easy to use. Providing personalized and professional support is a top priority for us, and we are delighted to hear that it has made a positive impact on your experience. If you ever have any questions or need assistance in the future, please do not hesitate to reach out. We are here to help and support you every step of the way. Thank you for choosing APS! ### 30. Extremely User-Friendly, with Timely and Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about APS?** APS is extremely user friendly. The support staff has been timely, efficient, and always very helpful **What do you dislike about APS?** The app isn't as easy to use as the desktop/website. **What problems is APS solving and how is that benefiting you?** We used to outsource our payroll and now we can manage every aspect in house in a much more timely way. **Official Response from Trevor Lisa:** > Hi! Thank you for your positive feedback. We're thrilled to hear that you find APS user-friendly and our support team helpful. We appreciate your feedback on the app usability and will definitely take that into consideration for future improvements. It's great to hear that APS has helped you bring your payroll in-house and manage it more efficiently. If you have any specific suggestions for improving your app experience, please feel free to share them. We're here to support you every step of the way! ### 31. Excellent Customer Service and Easy Report Exporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about APS?** Customer service & ease of report exporting and being able to locate errors **What do you dislike about APS?** sometimes there is too much time in responding to emails/customer support especially when there is a time limit to responding to IRS notices **What problems is APS solving and how is that benefiting you?** reporting problem solving - i love the gl version 2 **Official Response from Trevor Lisa:** > Thank you for sharing your positive feedback! We're thrilled to hear that you appreciate our excellent customer service and find our report exporting feature easy to use. We understand the importance of timely responses, especially when dealing with IRS notices, and we apologize for any delays you may have experienced. We are continuously working to improve our response times to ensure we meet your needs promptly. If you have any pending IRS notices or need assistance with anything else, please feel free to reach out to us directly. We appreciate your support and are here to help with any further assistance you may need. ### 32. Excellent Client Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** The client support is excellent, responses are quick and staff is knowledgeable. **What do you dislike about APS?** Nothing really as of this time, APS seems to be great for us **What problems is APS solving and how is that benefiting you?** Having support at our fingertips and not taking features away like our old providers did with each update **Official Response from Trevor Lisa:** > Thank you for your kind words! We are thrilled to hear that you are satisfied with our client support and find our staff knowledgeable. We are glad to hear that APS is meeting your needs and that you have not encountered any issues so far. It's great to know that having support readily available is benefiting you. We understand the importance of consistency and reliability in our services. If you ever have any questions or need further assistance, please don't hesitate to reach out. We are here to help and ensure your experience with APS remains positive. Thank you for choosing us! ### 33. Fast, Helpful Support with Quick Response Times **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa O. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about APS?** They have fast response and are very helpful **What do you dislike about APS?** I just don’t like that it uses geofencing to automatically clock employees out when they’re not in the area. **What problems is APS solving and how is that benefiting you?** I don’t have any issues with them, as they’ve been helpful. **Official Response from Trevor Lisa:** > Thanks for your positive feedback on our fast and helpful support! We're glad to hear that you appreciate our quick response times. We understand your concern about the geofencing feature and appreciate your feedback. We aim to provide solutions that benefit our customers, so we will take your comments into consideration for future improvements. If you have any further questions or suggestions, please feel free to reach out to us. We're here to help! ### 34. Easy to Use and Great for Multi-State Coverage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** easy to use and can cover mulitple states **What do you dislike about APS?** That i have to enter my payroll information into qb manually **What problems is APS solving and how is that benefiting you?** a tax payment issue not being reported on my account with a state **Official Response from Trevor Lisa:** > We're thrilled to hear that you find APS easy to use and appreciate the multi-state coverage! We understand that manually entering payroll information into QuickBooks can be time-consuming. We're continuously working to enhance our integration capabilities to streamline this process for you. Regarding the tax payment issue, we take this matter seriously and would like to investigate further to ensure it's resolved promptly. Please reach out to our support team with more details so we can address this issue and prevent any future occurrences. Thank you for your feedback, and we look forward to providing you with an even better experience. ### 35. Best Customer service from a payroll provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about APS?** Seamless integration with our Sage Intacct accounting software **What do you dislike about APS?** We haven't been able to use APS for our full HRIS **What problems is APS solving and how is that benefiting you?** Significant improvement in efficiency in payroll processing and posting to our GL **Official Response from Rachel Maner, CDMP:** > Thank you for your positive feedback! We're thrilled to hear that you are enjoying the seamless integration with Sage Intacct. We understand your frustration with not being able to use APS for your full HRIS needs and would love to learn more about how we can help in that area. Our goal is to provide a comprehensive solution for all your payroll and HR needs. We appreciate your business and would be happy to follow up with you to discuss any specific challenges you are facing. Thank you for choosing APS! ### 36. Easy to Navigate and Finds What I Need Fast **Rating:** 4.5/5.0 stars **Reviewed by:** Allison M. | Hr director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about APS?** Easy to navigate site to find what I need **What do you dislike about APS?** I have not had any issues with APS since using it **What problems is APS solving and how is that benefiting you?** Easy to pull copies of employee paystubs **Official Response from Trevor Lisa:** > Allison, thank you for sharing your positive experience with APS! We're thrilled to hear that you find our site easy to navigate and efficient at helping you find what you need quickly. We're glad to be able to provide a seamless experience for accessing employee pay stubs. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. ### 37. Efficient Payroll Management with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about APS?** I like APS for its efficiency and the ease of finding out problems if I run into any. It's great to get answers to problems in a short period of time, which is important for me when I'm on a time crunch. **What do you dislike about APS?** N/a **What problems is APS solving and how is that benefiting you?** APS improves efficiency and convenience, offers great customer service, and helps me quickly find answers to problems when I'm in a time crunch. **Official Response from Trevor Lisa:** > Hi! Thank you for sharing your positive experience with APS! We are thrilled to hear that you find our payroll management system efficient and our support excellent. Providing quick and effective solutions to our customers is always our top priority. If you ever encounter any issues or have any questions in the future, please don't hesitate to reach out to us. We are here to help and ensure your experience with APS continues to meet your expectations. Thank you for choosing APS for your payroll needs! ### 38. Clear, Concise, and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about APS?** I like how clear and concise everything is **What do you dislike about APS?** I wish I knew how to utilize some of it's options **What problems is APS solving and how is that benefiting you?** It helps with maintaining accurate employee records **Official Response from Trevor Lisa:** > Thank you for your positive feedback! We're glad to hear that you find APS clear and concise. To help you better utilize all of APS's options, we offer training sessions and resources to ensure you get the most out of our platform. We understand the importance of accurate employee records and are pleased that APS is helping you in this aspect. If you would like further assistance or have any questions about specific features, please feel free to reach out to our customer support team. We're here to help! ### 39. Outstanding Support, Customize APS for your HR Payroll needs **Rating:** 5.0/5.0 stars **Reviewed by:** Tracie W. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about APS?** The implementation process was very organized. APS was there to help and guide us through the entire process. The system is very user friendly so a few guided tutorials and you are ready to use it. The system has a number of features that you can use in HR and payroll. It helps with OSHA, benefits, and you can customize things you need. An example of our customization is that we put expiration dates for our truck driver's license and medical cards into the system to help us keep up with them. We aren't just using this system once a week for payroll. We use it multiple times a day for reports, dates, employee information and more. The customer support is great. They always answer questions quickly. They never make you feel like you are asking too many questions or that your question is not important. **What do you dislike about APS?** Our only headache is integrating it into our accounting software. It exports a csv file that we can upload into the software so it isn't a hard process. We were just use to a system that the payroll was a part of the accounting software, so APS takes a few more steps for us. This issue is a part of any outside payroll system. **What problems is APS solving and how is that benefiting you?** APS is helping us by taking the tax burden off us. We have added employees in two additional states and we don't have to worry about all the different state filings. W-2's are handled by APS and the 1095 forms are handled by them also. **Official Response from Hope Dasher:** > Thank you for sharing such a thoughtful review! We’re thrilled to hear that APS has made a meaningful impact on your HR and payroll operations—from implementation through daily use. It’s great to know the platform’s flexibility, reporting tools, and compliance features are helping your team stay organized and efficient across multiple states. We also appreciate your note about accounting software integration. Feedback like this helps us continue enhancing connectivity and ease of use for our clients. We’re grateful for your partnership and proud to support your continued success! ### 40. Fast, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** Ease of use and support response. Love it **What do you dislike about APS?** There is really no downside that I have found **What problems is APS solving and how is that benefiting you?** I don't see any problems with APS **Official Response from Trevor Lisa:** > Thank you for your positive feedback! We are thrilled to hear that you find APS easy to use and that our support team has been helpful. We are committed to providing fast and efficient support to all our customers. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to continuing to serve you. ### 41. Outstanding Service, Effortless Payroll Management **Rating:** 5.0/5.0 stars **Reviewed by:** Susan B. **Reviewed Date:** October 22, 2025 **What do you like best about APS?** I have been using APS for eight to nine years to manage our hospital payroll, and I find it extremely effective. The setup process was straightforward and easy to learn, which was a significant initial benefit. APS excels in keeping our payroll organized and accurate, and the extensive reporting capabilities are invaluable, offering limitless possibilities for our needs. I particularly appreciate the ability to customize information for our facilities to address unique needs in healthcare, making it easy to tailor the system to our specific contexts. Additionally, APS's ability to integrate with our SIS for group healthcare benefits adds immense value, enabling a cohesive management experience. The customer service is outstanding; they are always helpful, prompt in their responses, and easy to work with, making the everyday use of APS seamless and efficient. **What do you dislike about APS?** At this time I have not found anything I dislike about APS **What problems is APS solving and how is that benefiting you?** APS keeps our payroll organized and accurate, with endless reporting possibilities, making it easy to tailor to healthcare needs. **Official Response from Hope Dasher:** > Thank you for sharing your long-term experience with APS! We’re honored to have supported your organization for so many years and are thrilled to know the platform continues to meet your payroll and reporting needs. Our team takes great pride in providing dependable technology and responsive service that make managing payroll and HR simple and effective. We’re especially glad to hear that APS’s flexibility and integrations have been valuable for your healthcare operations. Thank you for your continued trust and partnership—we look forward to many more years of working together! ### 42. Outstanding Customer Service Makes All the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** We’ve been using APS Payroll and have been extremely satisfied with its performance. The system is very user-friendly, reliable, and intuitive to navigate. Response times from the platform have always been very fast, and we haven’t encountered any issues since implementation. As a smaller employer with about 50 employees, APS has provided everything we need for smooth and efficient payroll processing. Highly recommend! **What do you dislike about APS?** The only minor downside we’ve noticed is that handling corrections or canceling a check—for example, when an employee forgets to enter time—can feel a little confusing at first. However, APS support has always been quick to help us resolve these situations. **What problems is APS solving and how is that benefiting you?** APS has streamlined the way we manage payroll, deductions, and employee records. It helps us track all employee information in one place and handle core HR functions efficiently. Having everything integrated in a single, user-friendly system saves time, reduces errors, and makes the overall payroll and HR management process much smoother. **Official Response from Hope Dasher:** > Thank you for taking the time to share your feedback! We’re so glad to hear that APS has provided the tools and reliability your team needs to manage payroll and HR with confidence. Our goal is always to make the process as simple and seamless as possible, especially for growing businesses like yours. We also appreciate your note about check corrections and adjustments—feedback like this helps us identify opportunities to make the experience even more intuitive. We’re grateful for your partnership and thrilled to continue supporting your success! ### 43. Effortless Payroll and HR Management with APS **Rating:** 4.5/5.0 stars **Reviewed by:** LaTrese S. | Human Resources Manager **Reviewed Date:** October 22, 2025 **What do you like best about APS?** I am truly impressed with how effective APS has been in meeting our company’s needs! The transition was surprisingly smooth, thanks to the outstanding support from the APS representative, who expertly facilitated the migration of our information from the old system with minimal hassle. What I love most is the remarkable efficiency APS brings to our payroll management. It enables us to maintain accurate records and create customized reports that perfectly align with our organizational goals. The streamlined approach to recruiting and onboarding has been a game-changer for us, making it easy to manage records for both current staff and prospective hires. I especially value the benefits section, which simplifies compliance reporting and makes tax filing a breeze. Plus, the HR administration features, including insightful reports on key performance indicators like retention and turnover, add tremendous value to our operations. With its organizational strengths and straightforward access to critical reports, I can confidently say that I would choose APS again without hesitation. Overall, APS has transformed our processes, significantly enhancing our effectiveness and efficiency. **What do you dislike about APS?** I would like administrators to have the ability to log into employees' accounts as the employee, similar to a ghost mode, to better assist when they experience issues or need help with reports. Currently, this capability is restricted only to APS, and I believe granting this access to administrators would improve efficiency. **What problems is APS solving and how is that benefiting you?** I find APS enhances payroll efficiency, improves record-keeping and reporting customization, streamlines hiring and onboarding, and supports HR administration, ensuring compliance and ease of access to vital data. **Official Response from Hope Dasher:** > Thank you for sharing your experience! We’re delighted to hear that APS has made such a positive impact on your payroll, HR, and recruiting processes. Our team works hard to deliver a seamless implementation experience and user-friendly tools that help organizations simplify workflows, maintain accuracy, and stay compliant—all in one platform. We also appreciate your suggestion regarding administrator access. Feedback like this is invaluable as we continue enhancing APS to better serve our clients’ needs. We’re grateful for your partnership and thrilled to support your team’s continued success! ### 44. Great customer service. Great implementation process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about APS?** Our church transitioned from a smaller company to APS for our HR management and payroll system. I couldn't be happier with the ease of transition, and implementation for our administrative team and overall staff. The ease of use is head and shoulders above our previous software, and if we can't figure something out, our dedicated support team has been able to answer our questions super fast! **What do you dislike about APS?** I genuinely have not come across a big dislike yet. Perhaps in time, but when I compare APS to our previous software, all I see and experience are positives! **What problems is APS solving and how is that benefiting you?** We had major issues with our staff navigating our previous timecard system. Now with APS, there's much less fixing of timecards, questions being asked of the HR department on how to use the system from our supervisors, and a lot more positive feedback when it comes to the use, accrual, budgeting, etc of staff's PTO. **Official Response from Casey Chaudoir, MBA:** > Thank you for your positive feedback! We're thrilled to hear that the transition to APS has been smooth and that you're finding the system easy to use. Our dedicated support team is always here to help with any questions you may have. We appreciate your business and look forward to continuing to support your church's HR and payroll needs! ### 45. Exceptional Support/Team, Easy to Use, Top-Notch Implementaton—APS Exceeds Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** The team at APS is the best I have worked with. The staff are knowledgeable, professional, courteous, kind, patient, experienced, diligent, respectful. The software is so easy to use and the time and attendance meets our unique needs far better than what we had before. The support is absolutely the best of all the software we use. We implemented four different software systems this year, and APS was hands-down the best. From the very beginning, our sales rep Keegan demonstrated that he listened to our needs and made sure to address everything we wanted in the system. He introduced us to our implementation team and they were amazing. Holly worked so faithfully and patiently through all of the particulars of our needs to make sure we had things set up the way we needed. She had exactly the experience we needed for our particular situation. I think she was hand-picked to address our biggest concern (was that planned?!). She took the time to meet with a high-use manager and ease her fears. She was our primary point person for implementation, but there was a whole team working with her that was wonderful. The implementation software/portal was top notch and far above everything we had experienced with our other implementations. We could see exactly where we were and what needed to be done with regular meetings to keep us on track. Holly made sure we were ready to go live and walked with us through the first several months until we felt like we could take off the training wheels. Team 8 and Team 10 have also been amazing post-implementation. When we call, we get a REAL LIVE PERSON, not AI, and they are able to answer our questions quickly and get us going again. When I was on a trip and needed my login to be reset, they let me know how to reach someone after hours if needed. They also always send a follow-up email to confirm what we discussed and keep in regular communication regarding the status of requests. Kristin in team 10 did an amazing job with the team figuring out a modification to the way we had our preschool set up to make it easier for the staff to log hours. Mary and Jamelyn have been a big help in figuring out accruals, and Marivel, Colbi and An have been awesome with providing quick answers to phone call questions. The system itself is soooo easy to work with and meets the complexity of our payroll needs. We went live with our teachers this Fall and they found it is much easier than expected and even had some advantages we didn't know we needed. Reporting is great, very easy to pull the information I want, and the staff support with reporting is again top-notch anytime I need help. I also really appreciate that APS is always improving and open to suggestions/requests from end-users. I have not tried doing any integrations with our other systems, yet, and we don't use expense reimbursement or benefits in APS at this time **What do you dislike about APS?** My least favorite is the online help. Maybe I'm just impatient, but I can't ever find what I need, so I just call and I am grateful the team is there! **What problems is APS solving and how is that benefiting you?** Our preschool has very complex time & attendance and payroll. APS staff spent ALOT of time with us making sure they understood the needs and working through set up and solutions to make sure the needs were met, and met they were -- beyond what we knew we needed! It has made my job so much easier, improved the accuracy of our payroll, and given the staff transparency in their payroll. We have eliminated the need for a middle person reviewing and the need for payroll to be rekeyed multiple times. **Official Response from Hope Dasher:** > Thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear that your experience with APS—from implementation to ongoing support—has exceeded expectations. Our team takes great pride in understanding each client’s unique needs and providing a smooth, personalized experience from start to finish. It’s wonderful to know that our software and service have made such a positive impact on your organization’s payroll and time tracking. We also appreciate your feedback about our online help resources and are continuously working to make them easier to navigate. We’re grateful for your partnership and honored to support your mission! ### 46. So Glad I Started a Conversation with APS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** APS has helped us create a positive work environment through the use of the app and direct deposit for reimbursements. We transitioned to APS less than a year ago and our entire staff has been complimentary of our move. The customer support provided in the transition and implementation was wonderful and helped us tremendously. **What do you dislike about APS?** We are still in the process of learning how to effectively build our reports. While navigating the report-building features, customer support has been very responsive and has offered helpful assistance. One improvement I would like to see is the ability to run a prenote "test" for new hires before payroll, so that direct deposit can be activated right away. With our previous provider, this feature was available, which meant we never had to issue paper checks. **What problems is APS solving and how is that benefiting you?** APS offers a comprehensive solution that covers timekeeping, PTO tracking, reimbursements, and payroll payments. The app, along with the time card approval feature for managers, gives our team confidence in submitting their hours and ensures employees are paid accurately. **Official Response from Hope Dasher:** > Thank you so much for sharing your experience! We’re so glad to hear that your transition to APS has gone smoothly and that your team is already seeing the benefits of a more connected, user-friendly system. It’s wonderful to know that our app and direct deposit features have helped create a more positive experience for your staff. We appreciate your feedback on the prenote test option and will be sure to share it with our product team for consideration. It’s great to hear that our support team has been helpful as you continue learning the reporting tools — we’re always here to help you get the most out of the system. We’re grateful for your partnership and excited to continue supporting your mission! ### 47. APS has been a game changer for us! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about APS?** APS offers an intuitive, user-friendly platform that makes payroll and HR management simple and efficient. The system’s flexibility allows us to easily handle everything from payroll processing and benefits administration to employee self-service and compliance reporting. Their customer support team is responsive, knowledgeable, and truly invested in helping us succeed. APS saves time, reduces errors, and keeps our processes organized—all in one convenient system. **What do you dislike about APS?** While APS is a strong platform overall, some areas could be more streamlined. Certain setup processes and customizations can feel time-consuming, and reporting—while powerful—sometimes requires extra steps or assistance from support to get exactly what’s needed. Occasional system quirks or delays during updates can also cause minor frustration. However, these challenges are generally offset by the helpful support team and ongoing system improvements. **What problems is APS solving and how is that benefiting you?** Transitioning to APS has allowed us to have all resources on one platform which has been very beneficial to our team.APS helps streamline and centralize multiple HR and payroll functions that were previously time-consuming or handled through separate systems. It simplifies payroll processing, tax filing, and benefits administration while ensuring accuracy and compliance. The employee self-service portal reduces administrative workload by allowing staff to access pay stubs, update personal information, and manage time-off requests on their own. APS also improves reporting and visibility, making it easier to track labor costs, deductions, and compliance items in one place. Overall, it saves time, reduces manual errors, and enhances organization across payroll and HR operations. **Official Response from Hope Dasher:** > Thank you for the great feedback! We’re thrilled to hear that APS has been a game changer for your team and that our prompt customer service has made a positive impact. It’s also great to know that having all your resources on one platform has been a valuable benefit. We appreciate your note about the Employee Self Service (ESS) app. Feedback like yours helps guide our ongoing improvements. Thank you for being a valued APS customer — we’re grateful for your partnership! ### 48. Excellent Communication and Prompt Support **Rating:** 5.0/5.0 stars **Reviewed by:** Benji F. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about APS?** Our payroll system is reliable, easy to use, and saves us a lot of time each pay period. The interface is straightforward, reports are clear, and processing payroll has become much smoother. It’s made managing employee payments stress-free and efficient. Communication and customer service is excellent! **What do you dislike about APS?** Our payroll system has been excellent — it’s easy to use, reliable, and saves us a lot of time. The reports are clear, and processing payroll runs smoothly every time. Honestly, we haven’t encountered any downsides so far! **What problems is APS solving and how is that benefiting you?** One of the biggest improvements is being able to accurately track employees’ time and location while they’re working — it’s made managing our workforce so much easier. **Official Response from Hope Dasher:** > Thank you for sharing your feedback! We’re thrilled to hear that APS has made payroll processing and time tracking more efficient for your team. Our goal is to provide reliable technology that simplifies daily workflows so you can focus on what matters most—your people. It’s also great to know that communication and support have stood out to you. We take pride in providing responsive, knowledgeable service to help every client succeed. We appreciate your partnership and look forward to continuing to support your business! ### 49. APS is very user friendly and easy to process payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Julie R. | Chief Financial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about APS?** The reporting is great and the export of journal entries into my accounting software is easy. **What do you dislike about APS?** There is not a lot of things I do not like. **What problems is APS solving and how is that benefiting you?** At the moment I do not have any issues, if I do have an issue they are quick to respond and very helpful. **Official Response from Hope Dasher:** > Thank you, Julie! We’re so glad to hear that APS has made payroll and reporting easier for you, especially with journal entry exports into your accounting system. It’s great to know our support team has been there for you when needed. We appreciate your kind words and your partnership! ### 50. Multisite Nonprofit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about APS?** We are a multi campus church where each organization is operating as a stand alone 501(c)3. The APS system allows us to process separate payrolls for each organization yet also enables the ability to combine information in ad hoc reports across all entities. Another plus is the ease & ability to move people from one organization to another. **What do you dislike about APS?** There are a few quirks in the benefit plan setups, but the team helped us with some work arounds and there are planned updates in the development. Would like to see the life insurance plan be reconfigured to use drop downs for the the value of insurance selected. **What problems is APS solving and how is that benefiting you?** We were able to consolidate multiple systems into one place and have a much simpler administration and processing of all payroll / time card / benefits / etc. including removing the tax filing. **Official Response from Hope Dasher:** > Thank you for sharing your updated experience! We’re so glad to hear that APS has helped simplify payroll and HR administration across your multi-campus organization. It’s great to know the platform’s flexibility in handling multiple entities and combined reporting has supported your operations. We also appreciate your feedback on benefit plan setup and life insurance configuration options. Our team values insights like yours as we continue enhancing functionality to better meet our clients’ needs. We’re grateful for your ongoing partnership and thrilled to support your mission! ## APS Discussions - [accruals](https://www.g2.com/discussions/accruals) - 2 comments, 3 upvotes - [Will the employee start date become anything more?](https://www.g2.com/discussions/will-the-employee-start-date-become-anything-more) - 1 comment, 1 upvote - [What software do you use for payroll?](https://www.g2.com/discussions/what-software-do-you-use-for-payroll) - 1 comment - [View APS pricing details and edition comparison](https://www.g2.com/products/aps-aps/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A18%3A09+-0500&secure%5Bsession_id%5D=422ba289-d936-4042-97f4-ca1230899f3b&secure%5Btoken%5D=1662aba02839a4787293325954e41e84ab8efbae8af4d3d0c05bb357a7454364&format=llm_user) ## APS Integrations - [401GO](https://www.g2.com/products/401go/reviews) - [AIG](https://www.g2.com/products/aig-aig/reviews) - [Alerus](https://www.g2.com/products/alerus/reviews) - [AMi](https://www.g2.com/products/ami-ami/reviews) - 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Data Import/Export - Estimating - Timer - Multi-Currency - Customizable Reports - Alerts/Notifications - Reporting/Analytics - Real-Time Updates - Projections - Customizable Fields - Approval Process Control - Mobile App - Generative AI - Activity Dashboard - Billing & Invoicing - Budgeting/Forecasting - Resource Allocation & Planning - Access Controls/Permissions - Real-Time Notifications - AI Copilot - Summary Reports - Reporting & Statistics - Real-Time Data - Automatic Time Capture - Overtime Calculation - Clock In/Out - Productivity Analysis - Multi-Language - Employee Scheduling - Employee Database - Billable & Non-Billable Hours - Usage Tracking/Analytics **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Generative AI** - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Sourcing** - Candidate Search - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Goals** - Goal Setting/Tracking **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Mobility **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Reimbursement Management - Task Progress Tracking **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Feedback** - Surveys & Feedback - 360 Degree Feedback **Generative AI** - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Client Invoicing** - Biometric Recognition - Optical Character Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot - Generative AI **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition **Mobile Time Tracking** - Project Time Tracking - Expense Tracking - Progress Tracking - Activity Tracking - Time Tracking by Client - Project Tracking - Billable Items Tracking - Attendance Tracking - Vacation/Leave Tracking - Project Time Tracking - Leave Tracking - Budget Tracking - Online Time Tracking - Offline Time Tracking - Location Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top APS Alternatives - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,064 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,710 reviews)