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At a Glance
Market Segments
Mid-Market (53.5% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
Starting at $6.00 1 Per Employee Per Month
Contact Vendor for Pricing
APS
Star Rating
(819)4.6 out of 5
Market Segments
Mid-Market (53.5% of reviews)
Entry-Level Pricing
Starting at $6.00 1 Per Employee Per Month
Browse all 3 pricing plansPaychex
Star Rating
(1,623)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paychex offers a robust Payroll Entry feature, scoring 8.7, which many find intuitive and efficient. In contrast, APS shines with a score of 9.3, with reviewers mentioning its seamless integration and speed in processing payroll.
- Reviewers mention that APS excels in Quality of Support, achieving a score of 9.5, with many users praising the responsiveness and helpfulness of the support team. Paychex, while still strong at 8.4, has received feedback indicating that response times can be slower.
- Users on G2 highlight the Ease of Use of APS, which scores 9.1, with many stating that the user interface is clean and straightforward. Paychex, with a score of 8.5, is also user-friendly but has been noted to have a steeper learning curve for new users.
- Reviewers mention that APS's Time, Attendance, and PTO features are particularly strong, scoring 8.9, with users appreciating the detailed tracking and reporting capabilities. Paychex, at 7.8, has been noted to have less comprehensive options in this area.
- G2 users report that APS's Web Portal is highly rated at 9.2, with many users enjoying the ease of access and functionality. Paychex's portal, while functional at 8.7, has been described as less intuitive by some users.
- Users say that APS's Compliance features, scoring 8.2, are reliable and help ensure adherence to regulations, while Paychex, with a score of 8.4, is also effective but has received feedback about occasional updates lagging behind regulatory changes.
Pricing
Entry-Level Pricing
APS
Payroll
Starting at $6.00
1 Per Employee Per Month
Per employee per month + $50 base fee per month. $250 minimum per month.
+Available at an additional cost
- Payroll Tax Filings and Payments*
- Federal Forms 940 and 941
- State Withholding, Unemployment (if more than one+)
Free Trial
APS
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
9.1
707
8.7
1,301
Ease of Use
9.1
712
8.5
1,361
Ease of Setup
8.7
561
8.3
971
Ease of Admin
9.1
586
8.5
951
Quality of Support
9.5
709
8.4
1,254
Has the product been a good partner in doing business?
9.4
585
8.5
950
Product Direction (% positive)
9.2
702
7.5
1,278
Features by Category
Core HR
8.0
90
8.1
113
8.9
96
7.8
106
6.3
68
7.8
52
7.6
78
8.1
76
8.2
82
8.4
113
8.4
88
7.7
114
Generative AI
6.5
48
4.3
5
Platform
7.7
157
7.5
310
7.4
126
7.5
163
Feature Not Available
Feature Not Available
8.6
164
8.3
398
8.7
160
8.5
407
8.3
146
8.0
290
8.3
163
8.3
399
8.8
163
8.5
421
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2
74
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
8.2
113
8.0
134
|
Verified
8.3
113
8.0
136
|
Verified
8.3
119
8.1
140
|
Verified
8.2
107
8.0
130
|
Verified
8.9
125
8.3
197
|
Verified
Platform
8.6
129
8.2
215
|
Verified
7.8
100
7.8
98
|
Verified
Feature Not Available
7.0
34
8.9
125
8.2
207
|
Verified
8.6
115
8.0
148
|
Verified
6.8
77
7.6
75
|
Verified
Employee Self Service
9.2
545
|
Verified
8.6
848
|
Verified
8.6
387
|
Verified
8.0
543
|
Verified
8.4
393
|
Verified
8.3
527
|
Verified
Administration
9.3
547
|
Verified
8.7
851
|
Verified
8.6
454
|
Verified
7.9
558
|
Verified
9.6
535
|
Verified
9.3
926
|
Verified
8.7
318
|
Verified
8.5
404
|
Verified
9.3
514
|
Verified
8.9
777
|
Verified
9.2
437
|
Verified
8.8
560
|
Verified
9.2
452
|
Verified
8.6
452
|
Verified
9.4
466
|
Verified
9.2
778
|
Verified
9.3
440
|
Verified
9.1
828
|
Verified
Taxes
9.3
535
|
Verified
9.1
876
|
Verified
9.3
514
|
Verified
9.0
832
|
Verified
9.3
502
|
Verified
9.1
825
|
Verified
Integration
8.5
327
|
Verified
7.8
262
|
Verified
8.9
355
|
Verified
7.7
302
|
Verified
8.4
350
|
Verified
7.7
306
|
Verified
8.6
295
|
Verified
7.6
265
|
Verified
Platform
8.8
527
|
Verified
8.6
859
|
Verified
9.0
519
|
Verified
8.6
837
|
Verified
9.2
516
|
Verified
8.8
871
|
Verified
9.2
494
|
Verified
8.7
724
|
Verified
Benefits Administration Platform Features
8.5
105
8.2
233
8.1
91
8.0
196
7.0
78
7.0
112
8.6
98
8.3
172
8.5
96
8.5
190
8.8
100
8.3
225
8.2
89
8.4
210
7.7
69
7.9
152
Benefits Administration Platform Features
8.5
105
8.2
233
8.1
91
8.0
196
7.0
78
7.0
112
8.6
98
8.3
172
8.5
96
8.5
190
8.8
100
8.3
225
8.2
89
8.4
210
8.2
92
8.3
222
7.7
69
7.9
152
7.4
74
7.6
102
Feature Not Available
5.8
19
7.8
69
6.7
23
Generative AI
Feature Not Available
6.2
14
Feature Not Available
6.1
14
Feature Not Available
6.2
14
Platform
7.7
157
7.5
310
7.4
126
7.5
163
Feature Not Available
Feature Not Available
8.6
164
8.3
398
8.7
160
8.5
407
8.3
146
8.0
290
8.3
163
8.3
399
8.8
163
8.5
421
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.8
24
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
7.9
29
Not enough data
8.2
29
Not enough data
8.4
30
Not enough data
7.8
27
Monitoring
Not enough data
7.7
24
Not enough data
7.6
26
Not enough data
7.3
25
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
8.2
77
6.6
50
Not enough data
7.6
22
|
Verified
Platform
7.7
157
7.5
310
7.4
126
7.5
163
Feature Not Available
Feature Not Available
8.6
164
8.3
398
8.7
160
8.5
407
8.3
146
8.0
290
8.3
163
8.3
399
8.8
163
8.5
421
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Operations
8.3
74
Not enough data
8.2
70
Not enough data
8.3
71
Not enough data
8.2
75
Not enough data
7.7
50
Not enough data
Performance reviews
7.0
36
5.0
8
7.1
36
6.9
9
7.5
36
5.6
8
Goals
7.2
38
6.0
8
Feature Not Available
6.2
7
Feedback
Feature Not Available
6.5
9
Feature Not Available
6.5
8
Feature Not Available
6.5
8
Feature Not Available
6.0
7
Data
8.3
36
6.7
8
8.3
38
6.7
9
Agentic AI - Performance Management
6.3
5
Not enough data
6.3
5
Not enough data
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
7
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
Sourcing
8.2
55
Not enough data
8.2
59
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Candidate Management - Applicant Tracking System
8.0
59
Not enough data
8.0
10
Not enough data
8.2
10
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
8.1
8
Not enough data
8.3
8
Not enough data
Platform
7.7
157
7.5
310
7.4
126
7.5
163
Feature Not Available
Feature Not Available
8.6
164
8.3
398
8.7
160
8.5
407
8.3
146
8.0
290
8.3
163
8.3
399
8.8
163
8.5
421
AI - Applicant Tracking Systems (ATS)
7.9
7
Not enough data
7.9
7
Not enough data
7.4
7
Not enough data
Agentic AI - Onboarding
7.5
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
Platform Content
8.4
83
8.0
106
8.3
85
8.2
114
8.7
90
8.2
95
7.3
68
7.6
47
8.0
81
7.0
46
8.0
80
7.1
45
Platform Additional Functionality
8.6
91
8.4
130
7.3
52
7.5
52
7.2
57
7.9
61
8.3
84
7.8
83
8.2
84
7.9
101
Platform Data
7.4
61
7.7
57
8.0
69
7.9
78
8.1
73
7.6
64
Platform
7.7
157
7.5
310
7.4
126
7.5
163
Feature Not Available
Feature Not Available
8.6
164
8.3
398
8.7
160
8.5
407
8.3
146
8.0
290
8.3
163
8.3
399
8.8
163
8.5
421
Recruiting and Onboarding
8.2
77
6.6
50
8.6
85
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
9.1
128
8.4
216
8.2
105
8.4
131
Feature Not Available
8.4
94
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2
74
|
Verified
Mobile Time Tracking
9.1
122
8.3
149
Administration
8.2
113
8.0
134
|
Verified
8.3
113
8.0
136
|
Verified
8.3
119
8.1
140
|
Verified
8.2
107
8.0
130
|
Verified
8.9
125
8.3
197
|
Verified
Platform
8.6
129
8.2
215
|
Verified
7.8
100
7.8
98
|
Verified
Feature Not Available
7.0
34
8.9
125
8.2
207
|
Verified
8.6
115
8.0
148
|
Verified
6.8
77
7.6
75
|
Verified
Platform
7.7
157
7.5
310
7.4
126
7.5
163
Feature Not Available
Feature Not Available
8.6
164
8.3
398
8.7
160
8.5
407
8.3
146
8.0
290
8.3
163
8.3
399
8.8
163
8.5
421
Platform
7.7
157
7.5
310
7.4
126
7.5
163
Feature Not Available
Feature Not Available
8.6
164
8.3
398
8.7
160
8.5
407
8.3
146
8.0
290
8.3
163
8.3
399
8.8
163
8.5
421
Workforce Management Platform Features
7.7
38
8.8
31
8.2
44
8.0
27
9.0
57
8.6
68
8.5
54
8.4
67
8.0
42
8.4
29
Feature Not Available
Feature Not Available
7.9
45
8.8
41
9.0
51
9.0
59
7.5
38
7.7
27
7.8
43
8.2
38
Platform
7.7
157
7.5
310
7.4
126
7.5
163
Feature Not Available
Feature Not Available
8.6
164
8.3
398
8.7
160
8.5
407
8.3
146
8.0
290
8.3
163
8.3
399
8.8
163
8.5
421
Categories
Categories
Shared Categories
APS and Paychex are categorized as Payroll, HCM Software, Benefits Administration, Core HR, Performance Management, Time Tracking, Workforce Management, and Onboarding
Unique Categories
APS is categorized as Healthcare HR and Applicant Tracking Systems (ATS)
Paychex is categorized as PEO Providers, HR Analytics, Corporate Learning Management Systems, Expense Management, Candidate Relationship Management, Background Check, and Time & Attendance
Reviews
Reviewers' Company Size
APS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
10.8%
Hospital & Health Care
6.8%
Religious Institutions
6.1%
Restaurants
4.9%
Construction
3.9%
Other
67.5%
Non-Profit Organization Management
7.1%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Discussions
accruals
2 Comments
RM
Hi Steffan,
Thank you for reaching out regarding accruals. I have passed your feedback on to our Customer Success team so they can reach out.
Have a...Read more
Will the employee start date become anything more?
1 Comment
RM
Hi Hope,
We do not currently have anything planned for changes to the usage of the employee start date. However, we will pass your feedback along to our...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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