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At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Mid-Market (53.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at $6.00 1 Per Employee Per Month
ADP Workforce Now
Star Rating
(3,859)4.2 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowAPS
Star Rating
(819)4.6 out of 5
Market Segments
Mid-Market (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.00 1 Per Employee Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ADP Workforce Now offers a robust Payroll Entry feature, scoring 8.8, which is praised for its accuracy and efficiency. In contrast, APS shines with a higher score of 9.3, with reviewers mentioning its seamless integration with various payroll systems, making it easier for users to manage payroll tasks.
- Reviewers mention that the Quality of Support for APS is exceptional, scoring 9.5, with many users highlighting the responsiveness and helpfulness of the support team. ADP Workforce Now, while still decent at 7.9, has users expressing frustration with longer wait times for support responses.
- Users on G2 appreciate the Ease of Use in APS, which scores a notable 9.1, with many stating that the interface is intuitive and user-friendly. In comparison, ADP Workforce Now, with a score of 8.3, has received feedback about its learning curve, particularly for new users.
- Reviewers say that the Web Portal experience in APS is superior, scoring 9.2, with users praising its clean design and easy navigation. ADP Workforce Now, while functional at 8.7, has been noted for occasional glitches that can hinder user experience.
- Users report that the Time, Attendance, and PTO features in APS, scoring 8.9, are highly effective, with many mentioning the ease of tracking and managing employee time off. ADP Workforce Now, with a score of 8.5, is also effective but has been critiqued for its less flexible PTO management options.
- G2 users highlight the Mobile capabilities of both products, with APS scoring 8.4 and ADP Workforce Now at 8.1. However, users mention that APS's mobile app is more reliable and user-friendly, allowing for easier access to essential features on the go.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableAPS
Payroll
Starting at $6.00
1 Per Employee Per Month
Per employee per month + $50 base fee per month. $416.67 minimum per month.
+Available at an additional cost
- Payroll Tax Filings and Payments*
- Federal Forms 940 and 941
- State Withholding, Unemployment (if more than one+)
Free Trial
ADP Workforce Now
No trial information availableAPS
No trial information availableRatings
Meets Requirements
8.6
3,129
9.1
707
Ease of Use
8.3
3,347
9.1
712
Ease of Setup
7.7
1,796
8.7
561
Ease of Admin
8.1
1,629
9.1
586
Quality of Support
7.9
2,838
9.5
709
Has the product been a good partner in doing business?
8.0
1,612
9.4
585
Product Direction (% positive)
7.6
3,097
9.2
702
Features by Category
Core HR
8.1
704
8.0
90
8.5
801
8.9
96
Feature Not Available
6.3
68
8.2
604
7.6
78
8.3
678
8.2
82
8.4
742
8.4
88
Generative AI
6.1
59
6.5
48
Platform
7.6
958
7.7
157
7.6
665
7.4
126
7.6
574
Feature Not Available
8.2
1024
8.6
164
8.1
977
8.7
160
7.8
822
8.3
146
8.1
1024
8.3
163
8.3
993
8.8
163
Employee Self Service
8.7
2209
|
Verified
9.2
545
|
Verified
8.3
1714
|
Verified
8.6
387
|
Verified
8.1
1740
|
Verified
8.4
393
|
Verified
Administration
8.8
1974
|
Verified
9.3
547
|
Verified
8.3
1840
|
Verified
8.6
454
|
Verified
9.2
2149
|
Verified
9.6
535
|
Verified
8.4
1013
|
Verified
8.7
318
|
Verified
8.8
1898
|
Verified
9.3
514
|
Verified
8.7
1577
|
Verified
9.2
437
|
Verified
8.6
1603
|
Verified
9.2
452
|
Verified
9.0
1848
|
Verified
9.4
466
|
Verified
9.0
1879
|
Verified
9.3
440
|
Verified
Taxes
8.9
1872
|
Verified
9.3
535
|
Verified
8.8
1704
|
Verified
9.3
514
|
Verified
Feature Not Available
9.3
502
|
Verified
Integration
8.1
1109
|
Verified
8.5
327
|
Verified
8.5
1371
|
Verified
8.9
355
|
Verified
8.2
1141
|
Verified
8.4
350
|
Verified
8.3
1149
|
Verified
8.6
295
|
Verified
Platform
8.3
1920
|
Verified
8.8
527
|
Verified
8.4
1965
|
Verified
9.0
519
|
Verified
8.4
2007
|
Verified
9.2
516
|
Verified
8.6
1777
|
Verified
9.2
494
|
Verified
Benefits Administration Platform Features
8.5
993
8.5
105
8.4
917
8.1
91
7.8
692
7.0
78
8.2
799
8.6
98
8.2
797
8.5
96
8.6
1014
8.8
100
8.4
824
8.2
89
8.0
745
7.7
69
Benefits Administration Platform Features
8.5
993
8.5
105
8.4
917
8.1
91
7.8
692
7.0
78
8.2
799
8.6
98
8.2
797
8.5
96
8.6
1014
8.8
100
8.4
824
8.2
89
8.4
935
8.2
92
8.0
745
7.7
69
7.9
614
7.4
74
7.2
107
Feature Not Available
7.5
129
7.8
69
Generative AI
6.0
62
Feature Not Available
5.9
62
Feature Not Available
5.8
62
Feature Not Available
Platform
7.6
958
7.7
157
7.6
665
7.4
126
7.6
574
Feature Not Available
8.2
1024
8.6
164
8.1
977
8.7
160
7.8
822
8.3
146
8.1
1024
8.3
163
8.3
993
8.8
163
Basics
8.3
69
Not enough data
8.6
82
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.6
958
7.7
157
7.6
665
7.4
126
7.6
574
Feature Not Available
8.2
1024
8.6
164
8.1
977
8.7
160
7.8
822
8.3
146
8.1
1024
8.3
163
8.3
993
8.8
163
Basics
8.3
69
Not enough data
8.5
53
Not enough data
8.5
64
Not enough data
Additional Functionality
8.5
70
Not enough data
8.7
61
Not enough data
8.5
65
Not enough data
Content
8.4
65
Not enough data
8.4
59
Not enough data
Recruiting and Onboarding
7.7
267
Not enough data
7.6
320
8.2
77
8.0
295
Not enough data
Platform
7.6
958
7.7
157
7.6
665
7.4
126
7.6
574
Feature Not Available
8.2
1024
8.6
164
8.1
977
8.7
160
7.8
822
8.3
146
8.1
1024
8.3
163
8.3
993
8.8
163
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
958
7.7
157
7.6
665
7.4
126
7.6
574
Feature Not Available
8.2
1024
8.6
164
8.1
977
8.7
160
7.8
822
8.3
146
8.1
1024
8.3
163
8.3
993
8.8
163
Operations
8.9
63
8.3
74
8.8
57
8.2
70
8.5
63
8.3
71
8.6
64
8.2
75
8.7
60
7.7
50
Performance reviews
8.1
104
|
Verified
7.0
36
8.0
123
|
Verified
7.1
36
8.3
134
|
Verified
7.5
36
Goals
8.1
119
|
Verified
7.2
38
7.9
106
|
Verified
Feature Not Available
Feedback
7.9
125
|
Verified
Feature Not Available
7.8
114
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Data
8.4
142
|
Verified
8.3
36
8.2
130
|
Verified
8.3
38
Agentic AI - Performance Management
7.8
15
6.3
5
7.2
16
6.3
5
Reports
7.2
69
Not enough data
8.0
87
Not enough data
7.7
78
Not enough data
8.2
83
Not enough data
Cleaning
8.0
79
Not enough data
7.9
74
Not enough data
8.0
75
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
7.9
7
Sourcing
Not enough data
8.2
55
Not enough data
8.2
59
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
7.5
10
Candidate Management - Applicant Tracking System
Not enough data
8.0
59
Not enough data
8.0
10
Not enough data
8.2
10
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
8.1
8
Not enough data
8.3
8
Platform
7.6
958
7.7
157
7.6
665
7.4
126
7.6
574
Feature Not Available
8.2
1024
8.6
164
8.1
977
8.7
160
7.8
822
8.3
146
8.1
1024
8.3
163
8.3
993
8.8
163
AI - Applicant Tracking Systems (ATS)
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.4
7
Agentic AI - Onboarding
6.8
21
7.5
10
6.9
20
7.5
10
7.2
20
7.7
10
7.0
21
7.7
10
7.0
20
7.8
10
Platform Content
8.0
208
8.4
83
8.0
208
8.3
85
8.2
206
8.7
90
7.7
157
7.3
68
7.8
157
8.0
81
7.6
166
8.0
80
Platform Additional Functionality
8.5
234
8.6
91
7.6
159
7.3
52
7.8
159
7.2
57
8.2
193
8.3
84
8.2
204
8.2
84
Platform Data
7.8
158
7.4
61
8.0
182
8.0
69
8.1
192
8.1
73
Platform
7.6
958
7.7
157
7.6
665
7.4
126
7.6
574
Feature Not Available
8.2
1024
8.6
164
8.1
977
8.7
160
7.8
822
8.3
146
8.1
1024
8.3
163
8.3
993
8.8
163
Recruiting and Onboarding
7.6
320
8.2
77
8.0
422
8.6
85
Time Tracking
Not enough data
9.1
128
Not enough data
8.2
105
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
9.1
122
Administration
Not enough data
8.2
113
Not enough data
8.3
113
Not enough data
8.3
119
Not enough data
8.2
107
Not enough data
8.9
125
Platform
Not enough data
8.6
129
Not enough data
7.8
100
Not enough data
Feature Not Available
Not enough data
8.9
125
Not enough data
8.6
115
Not enough data
6.8
77
Platform
7.6
958
7.7
157
7.6
665
7.4
126
7.6
574
Feature Not Available
8.2
1024
8.6
164
8.1
977
8.7
160
7.8
822
8.3
146
8.1
1024
8.3
163
8.3
993
8.8
163
Workforce Management Platform Features
7.8
135
7.7
38
7.7
143
8.2
44
8.6
204
9.0
57
8.6
188
8.5
54
7.9
142
8.0
42
7.8
128
Feature Not Available
8.2
164
7.9
45
8.4
192
9.0
51
7.7
133
7.5
38
7.6
145
7.8
43
Categories
Categories
Shared Categories
ADP Workforce Now and APS are categorized as Benefits Administration, Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, and Healthcare HR
Unique Categories
ADP Workforce Now is categorized as Candidate Relationship Management, Interview Scheduling, Job Description Management, and HR Analytics
APS is categorized as Time Tracking and Applicant Tracking Systems (ATS)
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
APS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.5%
Computer Software
3.5%
Retail
3.3%
Other
77.0%
Non-Profit Organization Management
10.8%
Hospital & Health Care
6.8%
Religious Institutions
6.1%
Restaurants
4.9%
Construction
3.9%
Other
67.5%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
Can we integrate with Salesforce?
1 Comment
LB
A previous company that I worked at was doing some integration of Salesforce with Workforce Now. I believe they were importing hours and expenses from...Read more
accruals
2 Comments
RM
Hi Steffan,
Thank you for reaching out regarding accruals. I have passed your feedback on to our Customer Success team so they can reach out.
Have a...Read more
Will the employee start date become anything more?
1 Comment
RM
Hi Hope,
We do not currently have anything planned for changes to the usage of the employee start date. However, we will pass your feedback along to our...Read more
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