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APS Reviews & Product Details

APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips businesses with the necessary tools to manage their workforce efficiently and effectively, catering to a wide range of organizational needs. By consolidating various HR functions into a single platform, APS allows organizations to enhance their operational workflows and improve overall productivity. The APS platform is particularly beneficial for small, mid-sized, and larger organizations seeking to optimize their HR functions. It offers a comprehensive suite of features that address various aspects of human capital management. With dedicated modules for payroll management, HR management, time and attendance tracking, workforce analytics, and benefits administration, APS provides a holistic approach to managing employee-related processes. This makes it suitable for HR professionals, payroll administrators, and business leaders who require a reliable system to enhance their operational efficiency. One of the standout features of APS is its payroll management capabilities, which ensure accurate and timely payroll runs. This includes automatic tax calculations and compliance with federal, state, and local regulations, allowing businesses to navigate the complexities of payroll with ease. The HR management module further supports organizations by offering tools for employee data management, performance tracking, and applicant tracking, thus streamlining the hiring and onboarding processes. Additionally, the time and attendance feature allows real-time tracking of employee hours, integrating seamlessly with payroll for precise wage calculations. Businesses benefit significantly from using APS due to its ability to enhance efficiency and accuracy. By automating payroll and HR processes, organizations can reduce the time and effort required to manage these functions, allowing them to focus on strategic initiatives. The platform's workforce planning tools provide insights into labor costs and headcount management, aiding in informed decision-making. Furthermore, APS helps organizations maintain compliance with ever-changing tax laws and employment regulations, mitigating the risk of penalties and fines. The value that APS offers extends beyond its core functionalities. Its scalable design means that the platform can grow alongside a business, making it a versatile solution for organizations of varying sizes. The user-friendly interface simplifies complex tasks, ensuring that users can navigate the system with ease. APS' guided implementation process ensures visibility, accountability, and long-term success. Additionally, APS provides personalized support and training resources, ensuring that users can maximize the platform's benefits. With seamless integration capabilities with other business systems, such as accounting and ERP software, APS fosters a cohesive workflow that enhances overall productivity.

Product Website

Seller

APS

Languages Supported

English

Product Description

At APS, our mission is simple: to make payroll and HR easier. Our comprehensive, user-friendly SaaS platform is designed to streamline workforce management for organizations, enabling efficient payroll processing, automated HR workflows, and an enhanced employee lifecycle—all in one place. With decades of industry expertise, APS is your dependable partner, committed to continuous improvement and innovative solutions that meet the evolving needs of our clients. Our clients and partners benefit from personalized service and dedicated support, helping them achieve their goals effortlessly. Businesses choose APS as their trusted workforce partner because of our unwavering commitment to the customer experience, reflected in our 98% customer satisfaction rate. Experience the APS difference—where professional, approachable, and innovative service meets your payroll and HR needs. Learn more.

Overview by

Rachel Maner, CDMP (Senior Digital Marketer, APS | I help sales teams collaborate with mid-market businesses so they can find the payroll and HR technology they need.)

Discussions

APS Community

Pricing

Pricing provided by APS.

Payroll

Starting at $6.00

1 Per Employee Per Month

View More Pricing Information

APS Integrations

(7)

Verified by APS

APS Media

APS Demo - Payroll Review and Release Process

Payroll review and release process in APS OnLine

Home screen in manager self service desktop portal

Home screen in employee self service desktop portal

APS Demo - Employee Self Service Clock In Screen

Clock-in screen of the employee self service mobile app

Expense Management dashboard in APS OnLine

Workforce Planning dashboard and budgeting metrics in APS OnLine

Official Downloads

(4)

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APS Reviews (819)

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Patti M.

CEO

Small-Business (50 or fewer emp.)

11/9/2022

"A Payroll Service That Includes Five Star Customer Service!"

5/5

What do you like best about APS?

APS not only offers an easy-to-use product; their tutorials and safe-proof steps provide confidence that your payroll is done correctly. I can't say enough about their customer service. After using several payroll companies throughout the years, APS tops them all. You receive immediate help and professional feedback from a real person. Their follow-up to questions is amazing. And best of all--regardless of who you speak with--they can help. It's evident that they work as a team and in the best interest of the customer. Review collected by and hosted on G2.com.

What do you dislike about APS?

From a small church or nonprofit to a large corporation, APS provides the software and tools to meet your needs. I wouldn't change a thing and wish more people could free up their time by using APS for their HR and Payroll needs. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Patti, your kind words truly mean the world to our team. We’re so grateful for your continued trust and partnership — it’s a privilege to support you and your organization. Helping simplify your processes and earn your confidence is exactly why we do what we do. Here’s to many more smooth payrolls ahead!

Traci W.

HR Director

Mid-Market (51-1000 emp.)

5/1/2025

"HR Director"

5/5

What do you like best about APS?

Ease of use. It's very intuitive. Plus, the setup was not painful like most new setup processes tend to be. Implementation was easy.

Very responsive customer service.

This is the first system I've felt comfortable enough to invest the time into integrating our Benefits and Open Enrollment process and other modules.

We use APS for almost every function, so we use the system all day, every day. Review collected by and hosted on G2.com.

What do you dislike about APS?

You have to log in every 5 minutes or so. I wish we could change that time frame ourselves.

"Notes" needs to be its own tab on the Employee profile. When we terminate an employee, there is a place to add notes to elaborate on or add special circumstances.

I would like to be able to create surveys to send to employees. A short "temp check" survey of our people would be fine.

I was told early on, "If there is a report that is not already pre-built in the Reporting section, or that you can't create on your own, we can build it for you". I did not find out until just recently that there would be a cost of $150/per hour to build it. The information pulls from reports already in the system, so I'm not sure why I couldn't just build a custom report and have access to that information to add to the criteria.

I love the ability to text or email all or some of our employees simultaneously. It would be nice if we had the ability to add an attachment to the emails, though.

I would also like the ability to input the data and then add a future date as an effective date (e.g., wage increases). Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much, Traci! We're thrilled to hear how intuitive the system has been for you and that implementation and daily use have been such positive experiences. It's especially meaningful to know that APS has been the first platform you've felt confident fully integrating for Benefits and Open Enrollment.

We truly appreciate the detailed feedback you provided — it helps us continue improving the platform in ways that matter most to users like you. Thank you for your trust and for making APS a part of your team's everyday success!

Christine K.

Financial Controller

Mid-Market (51-1000 emp.)

5/1/2025

"Financial Controller"

5/5

What do you like best about APS?

APS provides the best customer service I have experienced with any company. By assigning a dedicated team to our account, they ensure that every interaction is with someone who is deeply familiar with our organization’s structure and history. Response times to inquiries are consistently fast, and issues are resolved promptly—often immediately. Additionally, the platform itself is highly intuitive and user-friendly, allowing for seamless account management and easy customization of features. Review collected by and hosted on G2.com.

What do you dislike about APS?

There isn't anything about APS that is a negative for us. Any issue that we have run into they have provided a quick and easy resolution. Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

The biggest issue we have is when you create any deduction, income item, department, etc for one company there is no way to transfer those settings to another company. Instead, you have to recreate everything in each company. APS is working on the ability to transfer certain items, which saves time as well as ensure consistency in the company settings. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much, Christine! We're incredibly grateful for your thoughtful review and thrilled to hear that both our platform and dedicated support team have exceeded your expectations. Knowing that you’ve had such a seamless, personalized experience with APS means a lot to us.

We’re proud to support you and your organization. We truly appreciate your partnership with APS!

Verified User in Real Estate

Mid-Market (51-1000 emp.)

10/22/2025

"Staff Accountant"

5/5

What do you like best about APS?

I love how user-friendly and efficient the system is. It makes payroll processing so easy and saves a lot of time. The customer support has also been great for us. Review collected by and hosted on G2.com.

What do you dislike about APS?

There’s not much I dislike about APS overall, but if I had to name something, it would be that some features could be a bit more intuitive or customizable. Even so, the support team usually helps resolve things quickly. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much for sharing your experience! We’re thrilled to hear that APS has made your payroll process more efficient and that our support team has been there when you’ve needed them. It’s wonderful to know the system’s ease of use is helping save time and simplify your day-to-day work.

We also appreciate your feedback about feature customization. Our team is always working on ways to make APS even more intuitive and adaptable for our users.

We’re grateful to have you as part of the APS family and look forward to continuing to support your success!

Verified User in Accounting

Mid-Market (51-1000 emp.)

9/23/2025

Guest users or non-business users of the software, not included in G2 scores.

"Operations Manager"

4.5/5

What do you like best about APS?

The view to have APS hire, the friendly view and access to the employee profile.

Having the creation to make our evaluation tailored to different audiences of employees. Review collected by and hosted on G2.com.

What do you dislike about APS?

I would like to easily access reports when it comes to comparison of amounts and positions.

I would like to see a friendly and interactive section in the documents so its all standard in format inside the documents that are uploaded Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much for sharing your feedback and for highlighting how APS has helped streamline your payroll, benefits, and performance evaluation processes! We’re glad to hear you’re finding value in having everything in one place and that the platform makes it easier to manage evaluations across different employee groups.

We also appreciate your suggestions regarding report accessibility and document formatting consistency — feedback like this helps us continue improving the user experience. Our team is always exploring ways to make reporting more intuitive and interactive.

Thanks again for being part of the APS family and for taking the time to share your experience!

Julie L.

Bookkeeper

Small-Business (50 or fewer emp.)

5/21/2024

"So far so good!"

5/5

What do you like best about APS?

I am at the beginning of my journey with APS, but so far they have been amazing. The process to learn about and sign on with APS has been extremely smooth and well done. I worked with Kaylee at the beginning and she was attentive, knowledeable, and extremely helpful as this is my first time working with a big payroll company. APS was not the cheapest quote I received, but I chose them because of their customer service. They were definitely better in this area than the other companies I talked with. Bonus! They sent our office cookies! Review collected by and hosted on G2.com.

What do you dislike about APS?

I don't really have any. If you are a smaller company, their minimum monthly cost is $250. This could be a problem if you don't have enough people to meet that quota. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you, Julie! We’re thrilled to hear your experience with APS has been such a positive one so far, and we’ll be sure to pass along your kind words to Kaylee. We’re excited to support you on this journey and look forward to continuing to deliver the service that made us stand out. And we’re always happy to sweeten the start with cookies!

LISA N.

Financial Manager

Consumer Goods

Small-Business (50 or fewer emp.)

11/7/2024

"Great Customer Service"

4/5

What do you like best about APS?

The availability of customer service when you need them. Follow up on customer support. Ease of use with the platform and ability to add new employees. Review collected by and hosted on G2.com.

What do you dislike about APS?

Some lack of expertise on tax issues. Not familiar with all local withholdings. I have had a few issues with tax payments not being made timely, but they took care of the fees promptly. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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We're so glad to hear you value our customer service team’s availability and support! Your feedback on tax expertise is appreciated, and we're always striving to enhance our services. Thank you for being a trusted APS customer!

Amy W.

Business Administrator

Small-Business (50 or fewer emp.)

5/1/2025

"Very User Friendly"

5/5

What do you like best about APS?

The website layout is easy to navigate. Customer service is also very helpful. When I was taking over our payroll duties and had questions, their support team was quick to respond and address any issues I was having. Aps also has everything we need to manage our employees. We can print out all the reports we need directly from their website. Review collected by and hosted on G2.com.

What do you dislike about APS?

There have been a couple times when I have searched for something and didn't know the correct words to search for the answer I needed. I then just had to reach out to customer support and wait for them to get back with me. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you for your review! We're glad APS is helping support your team, and we appreciate having you as a valued customer.

Chris T.

Controller

Mid-Market (51-1000 emp.)

2/21/2020

"APS Payroll! So easy to use"

5/5

What do you like best about APS?

Very clean and organized payroll solution. Everything is in 1 spot, 1 website and you can see anything you need to with regards to payroll. It is easy to add employees, very straight forward. APS also does the 1095's for me, tracks reviews, benefits and accruals. Review collected by and hosted on G2.com.

What do you dislike about APS?

Uploading documents. I often times want to upload several documents at a time to either the company documents or the employee documents and I wish there was a drag and drop feature. Instead you have to upload 1 document at a time. I dislike that when you put a pay raise in the system it is not automatic, you have to manually change pay raises. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you for updating your review! We're so glad to hear that you're finding APS easy to use and that our centralized platform is supporting your payroll, benefits, and review processes. We also appreciate your feedback on document uploads and pay raise functionality - improving those workflows is important to us, and your input helps guide future enhancements.

Thanks again for being a valued APS customer!

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

10/22/2025

"Outstanding Customer Service and Instant Support via APS Portal"

5/5

What do you like best about APS?

Customer service is wonderful. All questions or assistance needed is done through the APS portal and assigned to someone instantly. Great communication. Review collected by and hosted on G2.com.

What do you dislike about APS?

There is nothing I dislike about APS. We came from Paycom and dealt with horrible customer service and follow up. APS has been wonderful in all aspects. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much for sharing your experience! We’re thrilled to hear that our support team and APS portal have made such a positive difference for you. It’s great to know the move to paperless onboarding has been smooth and impactful for your team. We’re so glad to be part of that success!

See how APS improved