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APS Reviews & Product Details

APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips businesses with the necessary tools to manage their workforce efficiently and effectively, catering to a wide range of organizational needs. By consolidating various HR functions into a single platform, APS allows organizations to enhance their operational workflows and improve overall productivity. The APS platform is particularly beneficial for small, mid-sized, and larger organizations seeking to optimize their HR functions. It offers a comprehensive suite of features that address various aspects of human capital management. With dedicated modules for payroll management, HR management, time and attendance tracking, workforce analytics, and benefits administration, APS provides a holistic approach to managing employee-related processes. This makes it suitable for HR professionals, payroll administrators, and business leaders who require a reliable system to enhance their operational efficiency. One of the standout features of APS is its payroll management capabilities, which ensure accurate and timely payroll runs. This includes automatic tax calculations and compliance with federal, state, and local regulations, allowing businesses to navigate the complexities of payroll with ease. The HR management module further supports organizations by offering tools for employee data management, performance tracking, and applicant tracking, thus streamlining the hiring and onboarding processes. Additionally, the time and attendance feature allows real-time tracking of employee hours, integrating seamlessly with payroll for precise wage calculations. Businesses benefit significantly from using APS due to its ability to enhance efficiency and accuracy. By automating payroll and HR processes, organizations can reduce the time and effort required to manage these functions, allowing them to focus on strategic initiatives. The platform's workforce planning tools provide insights into labor costs and headcount management, aiding in informed decision-making. Furthermore, APS helps organizations maintain compliance with ever-changing tax laws and employment regulations, mitigating the risk of penalties and fines. The value that APS offers extends beyond its core functionalities. Its scalable design means that the platform can grow alongside a business, making it a versatile solution for organizations of varying sizes. The user-friendly interface simplifies complex tasks, ensuring that users can navigate the system with ease. APS' guided implementation process ensures visibility, accountability, and long-term success. Additionally, APS provides personalized support and training resources, ensuring that users can maximize the platform's benefits. With seamless integration capabilities with other business systems, such as accounting and ERP software, APS fosters a cohesive workflow that enhances overall productivity.

Product Website

Seller

APS

Languages Supported

English

Overview by

Rachel Maner, CDMP (Senior Digital Marketer, APS | I help sales teams collaborate with mid-market businesses so they can find the payroll and HR technology they need.)

Discussions

APS Community

Pricing

Pricing provided by APS.

Payroll

Starting at $6.00

1 Per Employee Per Month

View More Pricing Information

APS Integrations

(7)

Verified by APS

APS Media

APS Demo - Payroll Review and Release Process

Payroll review and release process in APS OnLine

Home screen in manager self service desktop portal

Home screen in employee self service desktop portal

APS Demo - Employee Self Service Clock In Screen

Clock-in screen of the employee self service mobile app

Expense Management dashboard in APS OnLine

Workforce Planning dashboard and budgeting metrics in APS OnLine

Official Downloads

(4)

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APS Reviews (819)

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Verified User in Human Resources

Mid-Market (51-1000 emp.)

10/23/2025

"Innovative Ad Features Like Text to Apply and QR Codes Stand Out"

4/5

What do you like best about APS?

I like the ad features like the text to apply feature, the QR code poster, etc. I also like the onboarding part of APS and how new hires can get sent an email to complete those documents prior to starting. It makes things easier. Review collected by and hosted on G2.com.

What do you dislike about APS?

I can't delete employees after 24 hours if they didn't actually start with us but you guys do help me with that if i need it done. I also can't make someone inactive on the onboarding part of APS if i choose "former" or "current" employee. It makes me select "never" started with us for it to work. The employee doesn't get deleted otherwise. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you for sharing your experience! We’re glad to hear that APS’s recruiting and onboarding tools—like Text-to-Apply and QR code features—have made it easier to attract and prepare new hires before their first day. It’s great to know these capabilities are helping save time and improve your hiring workflow.

We also appreciate your feedback about employee status updates and deletion options. Our team continually reviews suggestions like this to make the platform more flexible and user-friendly.

We’re grateful for your partnership and look forward to supporting your continued success!

Verified User in Human Resources

Mid-Market (51-1000 emp.)

10/22/2025

"Exceptional Support and Expertise—APS Never Disappoints"

5/5

What do you like best about APS?

Over the past three years, I have submitted numerous requests, and the response time has always been impressively fast. The staff demonstrates a strong understanding of everything related to APS, and if they are ever unsure about something, they make sure to find the answer promptly. Review collected by and hosted on G2.com.

What do you dislike about APS?

Having worked with APS for nearly three years, I have yet to encounter anything worth complaining about. Although we did experience a minor issue with our scheduler, their team was able to resolve it and get everything running smoothly. Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

There are so many positive aspects! As someone who is still fairly new to this role, I have really appreciated how they have guided me through every aspect of payroll. They have also made the process of Benefit renewal straightforward, which has helped me understand it better and explain it clearly to our employees. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much for taking the time to share your experience! We’re thrilled to hear that our support team has continued to be a reliable resource for you over the past few years. It’s great to know that our responsiveness and commitment to finding answers quickly have made a positive impact.

We’re also glad to hear that your scheduler issue was resolved smoothly and that APS has helped make payroll and benefits management easier to navigate. We truly appreciate your partnership and look forward to continuing to support you and your team!

Wilmar C.

Transaction Monitoring Specialist

Mid-Market (51-1000 emp.)

9/13/2025

"Reliable and efficient platform for managing processes"

3.5/5

What do you like best about APS?

APS provides a very intuitive interface that makes navigation simple even for new users. The platform is stable, reliable, and allows us to manage tasks smoothly without unnecessary complications. The reporting and tracking features are clear and useful, making it easier to follow progress and keep everything organized. Its ability to streamline processes saves both time and effort, which is one of the biggest advantages for daily operations. Review collected by and hosted on G2.com.

What do you dislike about APS?

While APS is a strong tool overall, there are areas where it could be improved. The customization options are somewhat limited, which means adapting it fully to specific workflows can take extra effort. At times, customer support response can be a bit slow when dealing with more complex issues. Additionally, integrations with third-party tools are functional but not always as seamless as expected, which can require additional manual work to bridge the gaps Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

APS helps simplify and centralize our payroll and HR processes. Before implementing it, managing payroll, time tracking, and employee data required multiple systems and a lot of manual work, which created room for error. APS consolidates everything into one platform, making it easier to process payroll accurately, track attendance, and maintain compliance. This has saved our organization time, reduced administrative burden, and improved employee satisfaction because of more reliable and transparent processes. The ability to handle onboarding and benefits in the same system also helps us streamline workflows and reduce the complexity of managing our workforce. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Hi Wilmar, thank you for sharing such thoughtful feedback! We’re thrilled to hear that APS has helped your team simplify payroll and HR by consolidating everything into one intuitive platform. It’s great to know the reporting, tracking, and process streamlining features are saving you valuable time and effort.

We also appreciate your insights on customization, support responsiveness, and third-party integrations. Feedback like this helps us identify areas for continued improvement, and we’ll be sure to share your comments with our product and support teams.

We’re glad APS is making a positive impact on your daily operations and employee experience, and we look forward to supporting your success as you grow.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/22/2025

"Outstanding Support, But Interface Can Be Clunky"

4/5

What do you like best about APS?

The best thing about APS is the customer service! I was very new to my role and jumped in to APS with no training and they were so great to walk me through everything. They are there at almost ANY time and get back to me promptly. Review collected by and hosted on G2.com.

What do you dislike about APS?

Some of the downsides is that it can be "clunky". As with everything there are some limitations, some make sense but some seems like there has got to be a better way. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you for taking the time to share your feedback! We’re so glad to hear that our support team has been helpful and responsive as you’ve gotten started with APS. Providing friendly, knowledgeable assistance is something we take great pride in, especially for users who are new to the system.

We also appreciate your honesty about the interface. We’re continuously refining our platform to make it more intuitive and efficient, and feedback like yours helps guide those improvements.

We’re grateful for your partnership and look forward to continuing to support your success!

Verified User in Hospitality

Mid-Market (51-1000 emp.)

10/22/2025

"Dedicated Team Support Makes All the Difference"

5/5

What do you like best about APS?

Being assigned a "team" for your company. We had 3 companies on APS program and each have their own challenges. Nice to know the APS Team understands us!! Review collected by and hosted on G2.com.

What do you dislike about APS?

Nothing I can identify. They have supported us every time in a timely and professional manner. I have referred APS to other businesses. I have used other payroll products and still prefer APS overall Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

Hoping to add recruiting and on-boarding in 2026. Wish we would have an opportunity to use Benefit enrollment but a majority of our staffing is not on a consistent schedule. In 2025 we added more auxiliary benefits and APS supported set up across three companies.

Appreciate the "end of year" timeline notices and how it tracks our progress. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much for sharing your experience! We’re thrilled to hear that your dedicated APS team has made such a positive impact across your companies. It’s great to know that our support, setup assistance, and year-end tools have helped simplify your processes. We appreciate your continued trust in APS and look forward to helping you expand with recruiting and onboarding next year!

Rosa P.

Regional Manager/ HR/Payroll

Small-Business (50 or fewer emp.)

5/6/2025

"easy peesy"

5/5

What do you like best about APS?

quick responses from the help desk easy to use with our other software. integration is smooth. user friendly for new users. company is very helpful when you are stuck in a situation and don't know where to go the get you to the correct person quickly. great follow up on all instances. Review collected by and hosted on G2.com.

What do you dislike about APS?

none its great everything works how it should, I would highly recommend to any company needing a payroll supplier. I have not had any issue on anything I need. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you for sharing your experience with APS! We’re so glad to hear that our platform’s ease of use and smooth integrations make your day-to-day tasks simpler. It’s wonderful to know our support team has been quick to assist and follow up when you’ve needed help.

We truly appreciate your recommendation and are grateful to have earned your trust as a payroll and HR partner. We look forward to continuing to support you and your team.

Ian P.

Talent Acquisition

Mid-Market (51-1000 emp.)

9/10/2025

"Amazing experience"

5/5

What do you like best about APS?

What I like best about APS, is the way it transforms complex operations into a clear, efficient, and optimized process. For me, the biggest value is how APS not only improves accuracy in planning but also supports smarter decision-making, reduces bottlenecks, and ultimately drives better performance Review collected by and hosted on G2.com.

What do you dislike about APS?

What I find most challenging about APS is that, while it’s a powerful tool, it often requires significant effort in setup, data accuracy, and ongoing maintenance. If the input data isn’t clean or aligned across systems, the results can be less effective. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Hi Ian, thank you for sharing your experience with APS! We’re so glad to hear that the platform has helped transform complex operations into clear, efficient processes that support smarter decision-making and improved performance. It’s rewarding to know APS is giving you real-time visibility to reduce bottlenecks and anticipate challenges before they occur.

We appreciate your note on setup, data accuracy, and ongoing maintenance. You’re right that clean data is critical to getting the best results, and our team is always here to help ensure you get the most value out of APS.

We’re thrilled APS is making a meaningful impact on your daily operations, and we look forward to continuing to support your success.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

10/22/2025

"Effortless, Intuitive, and Supported—A True Game-Changer for Our Team"

5/5

What do you like best about APS?

This system has been a game-changer for us. Since the transition, our employees have been genuinely thrilled—it’s intuitive, efficient, and incredibly user-friendly. The support team is outstanding: responsive, knowledgeable, and consistently resolving issues on the first try. Unlike our previous experiences with Sage and Paycor, which required constant involvement from our IT team, this platform runs seamlessly with zero IT assistance. Review collected by and hosted on G2.com.

What do you dislike about APS?

I have no complaints about APS; it meets all of our requirements. There is nothing missing from the software, and I have never felt the need to request additional features or visit their wishlist to vote for changes. We are completely satisfied with it. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much for sharing your experience! We’re thrilled to hear that APS has been such a positive change for your team and that the transition has made day-to-day processes smoother for both HR and employees. It’s especially great to know that the platform’s ease of use and automation have eliminated the need for IT involvement — that’s exactly the kind of efficiency we strive to deliver.

We’re also happy to hear that benefits administration has been a success and that your team is already seeing the impact on onboarding and open enrollment. Your feedback means a lot to us, and we’re grateful for your partnership!

Adam B.

Director of Human Resources and Payroll

Mid-Market (51-1000 emp.)

5/6/2025

"APS: Strong Support, Smooth Implementation, and Helpful Enhancements Ahead"

5/5

What do you like best about APS?

In July 2024, our company transitioned from our previous payroll provider to Automatic Payroll Systems, Inc. (APS). Our former provider struggled with poor customer service, frequent staff turnover, and system updates that regularly caused other features to break. After a year of attempting to resolve ongoing issues from a flawed implementation, we evaluated several Payroll and HRIS platforms before ultimately selecting APS.

From the initial demo through implementation and go-live, APS took the time to understand our business. They weren’t just focused on selling software—they were focused on building a relationship. Their team made a genuine effort to understand our unique needs and ensure we had the right functionality in place. We had a goal of consolidating multiple systems. APS worked with us patiently as we gradually added features such as APS Hire, Benefits Administration, ACA Hours Tracking, ACA Alerts and Reporting, and COBRA services.

The customer service after go-live has been outstanding. We have a dedicated support team that consistently responds to our tickets and inquiries within two business hours, which is a huge improvement over our previous experience.

Approximately six months after implementation, we added even more APS services, including Benefits, ACA Alerts and Reporting, Carrier Connection, and COBRA. These additions significantly reduced manual work, minimized errors, and allowed us to consolidate even more systems under one platform. They also consistently add new updates or enhancements to their platform.

I would highly recommend APS to companies looking for more than just a vendor. With APS, you're not just a number—they truly care about their clients and continue to exceed my expectations. Review collected by and hosted on G2.com.

What do you dislike about APS?

My company operates multiple locations, and each one must be set up independently within APS. I’d love to see enhanced functionality that supports bulk updates across all company profiles, which would save significant time and effort. Additionally, it would be incredibly helpful if APS allowed for bulk document uploads to employee profiles rather than requiring one-at-a-time submissions. Lastly, having a centralized dashboard to view Event Tracking and Employee Updates across all locations without having to log into APS and then select each company individually would greatly improve usability and efficiency. APS Online is not user-friendly on a mobile device; it would be helpful for admin users on the go to have better access and functionality. Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

Payroll Efficiency: APS streamlined our payroll process, reducing errors and saving valuable time each pay cycle.

All-in-One HR Platform: Consolidated multiple systems into one centralized platform, making it easier to manage employee data, onboarding, benefits, ACA reporting, COBRA, and more.

Improved Accuracy & Compliance Automated features (like ACA alerts and carrier connections) help reduce manual work, minimize errors, and keep us in compliance.

Exceptional Customer Support: Responsive support team typically replies within two business hours, providing consistent and dependable assistance.

Scalability with Add-Ons: APS allowed us to scale at our own pace by adding features gradually, based on our evolving business needs.

User-Friendly Interface: Easy navigation and clear dashboards help streamline day-to-day tasks for HR and payroll teams. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you, Adam, for such a thoughtful and detailed review! We’re truly honored to be your trusted partner and are so glad your transition to APS brought the smooth implementation, reliable support, and system consolidation your team needed. Your feedback about bulk updates, document uploads, and multi-location visibility is incredibly helpful—we’re always looking for ways to enhance the usability and efficiency of the platform. We appreciate your continued partnership and are excited to keep growing with you!

Brian S.

Director of Administration

Small-Business (50 or fewer emp.)

5/5/2025

"Highly Recommend APS"

5/5

What do you like best about APS?

APS is a very friendly and intuitive package but the best thing about their company is the incredible customer service. You get assigned to a specific team and you know their names and contact information. It is easy to connect with them when you have an issue and they are very prompt at helping resolve it. This is incredibly comforting because many times the issues are very time sensitive. We don't have a lot of issues, but when we do we know they will help us resolve it. Review collected by and hosted on G2.com.

What do you dislike about APS?

The interface has been vastly improved since we first started using it, but there is still room for further improvement in this area. The current interface does not in any way diminish the software's capability and the user's ability to navigate. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thanks so much for the kind words, Brian. We're thrilled to hear that our intuitive platform and dedicated support team have made a positive impact for you. Your feedback on the interface is appreciated and will help guide our ongoing improvements. We're grateful to be your partner in making payroll and HR more efficient and secure.