# Oracle MICROS Simphony Reviews **Vendor:** Oracle **Category:** [Cloud Kitchen Management Software](https://www.g2.com/categories/cloud-kitchen-management) **Average Rating:** 3.6/5.0 **Total Reviews:** 9 ## About Oracle MICROS Simphony Meet the next generation of robust, secure restaurant POS systems from Oracle MICROS. Run efficient online ordering, curbside pickup, and delivery. Expand your menu options through cloud kitchens and virtual brands. Connect your front of house, kitchen, and back-office operations with the industry’s most secure cloud point of sale. ## Oracle MICROS Simphony Reviews ### 1. Great Tool for Selling Across RVCs with Detailed Menu Engineering Reports **Rating:** 4.5/5.0 stars **Reviewed by:** Abhinav D. | Cluster cost controller, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Oracle MICROS Simphony?** Its a great tool allowing us to Sale items from each RVC & get the detailed menu Engineering report **What do you dislike about Oracle MICROS Simphony?** not able to bulk create articles & export the master data **What problems is Oracle MICROS Simphony solving and how is that benefiting you?** Sharing daily reports & menu engineering ### 2. oracles easy to manage software **Rating:** 4.5/5.0 stars **Reviewed by:** Dhruva D. | Financial Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Oracle MICROS Simphony?** It help me in easy to use and extract report based upon inputs I had added. **What do you dislike about Oracle MICROS Simphony?** It has some unuseful tabs that's are of no use, that could be removed **What problems is Oracle MICROS Simphony solving and how is that benefiting you?** Report generation for insight view and comparisons on different data's ### 3. Solid system, in theory **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Oracle MICROS Simphony?** Ease of updating menu items, prices, sales history and p-mix **What do you dislike about Oracle MICROS Simphony?** We opted to have handheld units, they crash frequently, credit card readers are shakey at best with connectivity and operations **What problems is Oracle MICROS Simphony solving and how is that benefiting you?** Updated POS, old system wasn't worked on any longer. Cloud based system easier to control ### 4. Gets the job done when no one else is around! **Rating:** 4.5/5.0 stars **Reviewed by:** Ben H. | Marine Dispatcher, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Oracle MICROS Simphony?** Absolute lifesaver helps get the point of sale for the restaurants I am in down pat. Before I worked with MICROS it was a nightmare, now I am happy with the outstanding results in our revenue. We use the system frequently. **What do you dislike about Oracle MICROS Simphony?** What is least helpful is probably the implementation time to set up with software as well as the learning curve was a little slower than usual compared to other systems. **What problems is Oracle MICROS Simphony solving and how is that benefiting you?** MICROS allowed me to dominate the point-of-sale system by allowing us to track better customer sales and process payment information that helped us file our taxes. ### 5. It works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Oracle MICROS Simphony?** Oracle makes the check in process easy to use. **What do you dislike about Oracle MICROS Simphony?** I am unsure of certains settings. Mostly user error. **What problems is Oracle MICROS Simphony solving and how is that benefiting you?** Ease of processing payments ### 6. Full Featured and Customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2023 **What do you like best about Oracle MICROS Simphony?** Simphony is the template for a reason - it is full-featured, very customizable, and there is a wealth of information and instructional materials available online. It's been around forever for a reason. **What do you dislike about Oracle MICROS Simphony?** Because Simphony is so customizable, it is also breakable. You absolutely can set it up in a way that will ensure it won't function and it is not necessarily particularly friendly or intuitive for new users. **What problems is Oracle MICROS Simphony solving and how is that benefiting you?** This is definitely a good solution for a super customizable, reliable POS system. ### 7. Poor service and support **Rating:** 1.0/5.0 stars **Reviewed by:** Bruce R. | owner/ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Oracle MICROS Simphony?** Micros has been a hospitality staple for decades **What do you dislike about Oracle MICROS Simphony?** Has not been friendly to independent operators **What problems is Oracle MICROS Simphony solving and how is that benefiting you?** All in 1 POS solution for hospitality ### 8. Stable and Easy software for POS **Rating:** 4.0/5.0 stars **Reviewed by:** Afroz M. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Oracle MICROS Simphony?** Centralized management, detail reporting **What do you dislike about Oracle MICROS Simphony?** Oracle bugs sometimes annoying, some issues does not have immediate solution. However, this issues doesn not have much impact on operations. **What problems is Oracle MICROS Simphony solving and how is that benefiting you?** Hotel POS operations, reporting and back office ### 9. Miscros Review **Rating:** 2.0/5.0 stars **Reviewed by:** Sarah M. | Bartender, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Oracle MICROS Simphony?** great for slow, precise orders. would benefit fine dining places **What do you dislike about Oracle MICROS Simphony?** It locks you out after every transaction. cant do multiple things. must add tip before closing out **Recommendations to others considering Oracle MICROS Simphony:** great for precise orders and slow pace resturants **What problems is Oracle MICROS Simphony solving and how is that benefiting you?** It takes time to punch in orders and close out tabs. I have to manage my time during serving shifts ## Oracle MICROS Simphony Discussions - [What is Oracle MICROS Simphony used for?](https://www.g2.com/discussions/what-is-oracle-micros-simphony-used-for) - [View Oracle MICROS Simphony pricing details and edition comparison](https://www.g2.com/products/oracle-micros-simphony/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+15%3A23%3A48+-0500&secure%5Bsession_id%5D=80db4822-3021-43ae-8a74-e0bbf3be3ad1&secure%5Btoken%5D=888e260d1f88a45d022a897c052efb7e25ad57e6e75880ba09168e179f495a47&format=llm_user) ## Oracle MICROS Simphony Integrations - [BirchStreet](https://www.g2.com/products/birchstreet/reviews) ## Oracle MICROS Simphony Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management **Order Management** - Multichannel Ordering - Menu Management - Order Tracking - Order Prioritization **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery **Kitchen Logistics** - Recipe Management - Inventory Tracking - KDS Syncing **Platform** - Sales Reporting & Analytics - Mobile Application - Integrations - Loyalty Programs ## Top Oracle MICROS Simphony Alternatives - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,258 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (328 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (351 reviews)