Having used the product for selling across multiple revenue centers, this reviewer finds it a great tool for generating detailed menu engineering reports. The inability to bulk create articles and export master data is a drawback.
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It help me in easy to use and extract report based upon inputs I had added. Review collected by and hosted on G2.com.
It has some unuseful tabs that's are of no use, that could be removed Review collected by and hosted on G2.com.
Ease of updating menu items, prices, sales history and p-mix Review collected by and hosted on G2.com.
We opted to have handheld units, they crash frequently, credit card readers are shakey at best with connectivity and operations Review collected by and hosted on G2.com.
Absolute lifesaver helps get the point of sale for the restaurants I am in down pat. Before I worked with MICROS it was a nightmare, now I am happy with the outstanding results in our revenue. We use the system frequently. Review collected by and hosted on G2.com.
What is least helpful is probably the implementation time to set up with software as well as the learning curve was a little slower than usual compared to other systems. Review collected by and hosted on G2.com.
Oracle makes the check in process easy to use. Review collected by and hosted on G2.com.
I am unsure of certains settings. Mostly user error. Review collected by and hosted on G2.com.
Simphony is the template for a reason - it is full-featured, very customizable, and there is a wealth of information and instructional materials available online. It's been around forever for a reason. Review collected by and hosted on G2.com.
Because Simphony is so customizable, it is also breakable. You absolutely can set it up in a way that will ensure it won't function and it is not necessarily particularly friendly or intuitive for new users. Review collected by and hosted on G2.com.
Micros has been a hospitality staple for decades Review collected by and hosted on G2.com.
Has not been friendly to independent operators Review collected by and hosted on G2.com.
Centralized management, detail reporting Review collected by and hosted on G2.com.
Oracle bugs sometimes annoying, some issues does not have immediate solution. However, this issues doesn not have much impact on operations. Review collected by and hosted on G2.com.
Great for slow, precise orders. Would benefit fine dining places. Review collected by and hosted on G2.com.
It locks you out after every transaction. Can't do multiple things. Must add tip before closing out. Review collected by and hosted on G2.com.
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