--- title: APS Reviews meta_title: 'APS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 854 reviews by the users' company size, role or industry to find out how APS works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 854 scale: '5' date_modified: '2026-07-10' parent_category: name: HR url: https://www.g2.com/categories/hr --- # APS Reviews **Vendor:** APS **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 854 ## About APS APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips businesses with the necessary tools to manage their workforce efficiently and effectively, catering to a wide range of organizational needs. By consolidating various HR functions into a single platform, APS allows organizations to enhance their operational workflows and improve overall productivity. The APS platform is particularly beneficial for small, mid-sized, and larger organizations seeking to optimize their HR functions. It offers a comprehensive suite of features that address various aspects of human capital management. With dedicated modules for payroll management, HR management, time and attendance tracking, workforce analytics, and benefits administration, APS provides a holistic approach to managing employee-related processes. This makes it suitable for HR professionals, payroll administrators, and business leaders who require a reliable system to enhance their operational efficiency. One of the standout features of APS is its payroll management capabilities, which ensure accurate and timely payroll runs. This includes automatic tax calculations and compliance with federal, state, and local regulations, allowing businesses to navigate the complexities of payroll with ease. The HR management module further supports organizations by offering tools for employee data management, performance tracking, and applicant tracking, thus streamlining the hiring and onboarding processes. Additionally, the time and attendance feature allows real-time tracking of employee hours, integrating seamlessly with payroll for precise wage calculations. Businesses benefit significantly from using APS due to its ability to enhance efficiency and accuracy. By automating payroll and HR processes, organizations can reduce the time and effort required to manage these functions, allowing them to focus on strategic initiatives. The platform's workforce planning tools provide insights into labor costs and headcount management, aiding in informed decision-making. Furthermore, APS helps organizations maintain compliance with ever-changing tax laws and employment regulations, mitigating the risk of penalties and fines. The value that APS offers extends beyond its core functionalities. Its scalable design means that the platform can grow alongside a business, making it a versatile solution for organizations of varying sizes. The user-friendly interface simplifies complex tasks, ensuring that users can navigate the system with ease. APS' guided implementation process ensures visibility, accountability, and long-term success. Additionally, APS provides personalized support and training resources, ensuring that users can maximize the platform's benefits. With seamless integration capabilities with other business systems, such as accounting and ERP software, APS fosters a cohesive workflow that enhances overall productivity. ## APS Pros & Cons **What users like:** - Users praise the **responsive customer support** of APS, highlighting quick and helpful assistance for every inquiry. (125 reviews) - Users value the **intuitive interface and easy setup** of APS, making daily operations smooth and efficient. (97 reviews) - Users praise the **exceptional customer service** of APS, highlighting quick responses and helpful staff support. (97 reviews) - Users value the **exceptional customer service** of APS, noting quick responses and reliable HR support. (66 reviews) - Users highlight APS's **quick response time** , appreciating the dedicated support that addresses inquiries effectively and efficiently. (63 reviews) - Users appreciate the **streamlined payroll process** of APS, facilitating seamless recruitment and employee management. (40 reviews) - Simple (32 reviews) - Comprehensive Features (31 reviews) - Users appreciate the **user-friendly payroll management** of APS, ensuring reliable and efficient processing for their needs. (27 reviews) - User Interface (27 reviews) **What users dislike:** - Users desire **more customization options** in APS, feeling limited by the current setup for benefits and features. (31 reviews) - Users highlight **limited features** in reporting customization, causing delays and challenges in navigating the system. (25 reviews) - Users find the **complex reporting** in APS challenging, requiring manual work to obtain necessary information effectively. (24 reviews) - Users find APS **not intuitive** , struggling with a complicated interface and inadequate training during the transition process. (21 reviews) - Users find **poor customer support** frustrating, citing slow responses and a lack of detailed knowledge. (21 reviews) - Users find APS has **missing features** , like flexibility in employee deletion and report outputs, which hinder usability. (14 reviews) - Feature Absence (13 reviews) - Change Management (12 reviews) - Users find APS to have a **not user-friendly interface** , especially in benefits and training features. (12 reviews) - Integration Issues (11 reviews) ## APS Reviews ### 1. Stellar Service & Fit for Ministry Needs **Rating:** 5.0/5.0 stars **Reviewed by:** melissa f. | HR Generalist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about APS?** excellent customer service. tool provides for all of our needs in ministry including features not available in major payroll providers. onboarding process is structured and well-planned. one program, not bolt-ons like other services. integration with quickbooks was seemless and saves time and errors. was a cost savings for us. AI is coming along. **What do you dislike about APS?** Some areas of administrative access could be improved. Specifically, it would be better if there were simpler access for changing exempt status for FICA and FIT for exempt employees. Additionally, while the setup was easy initially, there were delays in implementation when schedules changed. Reporting could be improved: aesthetic layout of reports and customization. **What problems is APS solving and how is that benefiting you?** handles payroll and unique ministry pay efficiently. excellent customer service and worked with us on our ministry requirements. APS found SS# mismatch errors immediately at onboarding -- prior payroll provider had it wrong for 3 years. PTO recordkeeping, timesheets and IT Asseet Management are very beneficial & efficient. **Official Response from Samantha Serigny:** > We're glad to hear that APS is efficiently handling your payroll and unique pay needs for ministry. We appreciate your feedback and are committed to providing stellar service to meet all your ministry requirements. ### 2. Seamless Implementation and Stellar Customer Service with APS **Rating:** 5.0/5.0 stars **Reviewed by:** Howard Q. | EVP of Administration and Chief People Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about APS?** I appreciate the seamless implementation process of APS, which was accompanied by a lot of hand-holding from their team, ensuring that we could easily navigate the initial steps without any significant challenges. The onboarding feature and integration with APS hire, which includes a built-in third-party background check with Verified First, streamline our hiring processes efficiently. Importing new employees to payroll is flawless, and the system also seamlessly handles benefits administration. The ability for employees to clock in using a mobile device, aided by geofencing to ensure they are on campus, is highly beneficial. They can effortlessly submit issues and time off requests from their phones, making it extremely convenient. The customer service is stellar; the representatives are quick to respond, usually answering calls directly, and promptly returning calls if missed. Their support has been pivotal in tipping the scale in favor of choosing APS over other platforms. Additionally, the pricing is highly competitive, offering the best value in the marketplace compared to similar platforms like Paycom, Paycor, and Paylocity, making it an excellent choice for our needs. **What do you dislike about APS?** I would like to make the full database available for report writing. Currently, there's a report writer in APS, but only some of the database sections are available to us. I would prefer it be wide open so that we can generate reports on any piece of data that's entered in the system. **What problems is APS solving and how is that benefiting you?** APS streamlines onboarding, payroll, and performance management, enhancing HR operations. It integrates background checks and geofencing, enabling seamless transitions for new employees, and allows mobile clock-ins and requests, boosting efficiency. Its cost-effectiveness and responsive customer service offer outstanding market value. **Official Response from Hope Dasher:** > Thank you so much, Howard! It’s been a pleasure working with you and your team. I really appreciated getting the chance to chat with you about your experience with APS and hear firsthand how the platform is supporting your goals. We truly value your partnership and the thoughtful feedback you’ve shared. It helps us continue improving and delivering the best experience possible. ### 3. Outstanding Customer Service with Fast, Helpful Responses **Rating:** 4.5/5.0 stars **Reviewed by:** Cindy L. | HR/Payroll Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about APS?** APS offers outstanding customer service. When you sign up, you are assigned a dedicated team of four knowledgeable and helpful members. You can reach out to them by email or phone without any hassle, and you’ll get connected to a real person right away. If your assigned team can’t resolve your issue, they will make sure to direct it to the appropriate person, who will also get back to you promptly. **What do you dislike about APS?** One drawback of APS is that I cannot enter foreign addresses for employees who are based in other countries. It would be very useful if this feature were available. I manage a seasonal group that comes in for the summer, and at the end of the year, it becomes quite a hassle to update all the outgoing documentation. **What problems is APS solving and how is that benefiting you?** APS is a user-friendly system that has made processing payroll much simpler and faster for me. The option to recall a payroll batch is truly a game changer. I also appreciate that there is no extra fee for running an unscheduled payroll batch. The pricing is affordable. Additionally, the ability to customize reports to meet specific needs is very helpful. **Official Response from Hope Dasher:** > Thank you so much, Cindy! We’re thrilled to hear that our dedicated support team has made your experience such a positive one. Providing fast, knowledgeable, and personal service is something we take great pride in, so your feedback means a lot. We also appreciate your suggestion about entering foreign addresses — that’s valuable insight. It’s great to hear that features like customizable reporting and the ability to recall payroll batches have helped make your payroll process smoother and more efficient. We truly value your partnership and look forward to supporting you for years to come! ### 4. Responsive, Knowledgeable Support and Fast Bug Fixes makes APS the best. **Rating:** 5.0/5.0 stars **Reviewed by:** Camryn L. | Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about APS?** APS' dedicated support team is unlike any other payroll company I've experienced. They are responsive, knowledgeable, and kind. Their product is also created in house by developers, not sent to third parties, so they fix bugs promptly. **What do you dislike about APS?** Since APS has so many options to fit many different company styles, users do have to set up every aspect of their account, which can be overwhelming. It is amazing once it is set up because it can do just about anything I need, but it's hard to find time to set it up thoroughly, so I feel like we aren't utilizing all of the functionality is has to offer yet. **What problems is APS solving and how is that benefiting you?** APS is always taking and applying feedback. They are currently working to roll out timecard edit function for employees, which I think will benefit employees and save time for managers as well. ### 5. APS Delivers Right-Sized Payroll & HR With Dedicated Support for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Fund Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** We switched to APS from a larger payroll vendor. One of the greatest things about the switch has been their focus on nonprofits and small to medium sized companies. We love the dedicated customer service. We're reaching out to our dedicated team versus calling a 1-800 number where we speak to someone different on issues. **What do you dislike about APS?** There has not been a drawback since we've made the switch to APS. We saved money. We have a product for payroll and HR that is right-sized for our small nonprofit and we appreciate the dedicate team assigned to our company. There are also additional features that we look forward to adding into our portfolio of what we aim to use as we grow in the future. **What problems is APS solving and how is that benefiting you?** Streamlined and simplified Payroll and HR benefits, policies, EE handbook. ### 6. functional + the best customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Lindsey N. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about APS?** Their customer service is the best I have ever encountered in the biz. When I reach out with a question, I usually get a response in 15 mins-1 hour from my dedicated support team. **What do you dislike about APS?** It's not always super intuitive. There is definitely a learning curve associated with using the software, but as I mentioned, the support team is there to help every step of the way. I have also found some limitations in the reporting features. There are certain reporting capabilities I've needed that have not been easily accessible. **What problems is APS solving and how is that benefiting you?** I love that APS is an all-in-one solution for payroll, onboarding, and benefit administration. This saves me a ton of time and headache which would result from logging in and out of various platforms. **Official Response from Rachel Maner, CDMP:** > We are thrilled to hear that you have had such a positive experience with our customer service team. We strive to provide timely and helpful support to all our customers. We are constantly working to improve our software and will take your comments into consideration for future updates. ### 7. APS is top notch all things systems related for all HR needs **Rating:** 5.0/5.0 stars **Reviewed by:** Alex G. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** APS is very easy to maneuver. It’s user-friendly and quite sophisticated at the same time. On the rare occasion I do run into an issue, the team is always there to help and assist in any way they can. **What do you dislike about APS?** I honestly can’t think of anything I dislike about APS. Their video section is really helpful whenever I need support, and if I have additional questions or need more assistance, their team is there to help as well. **What problems is APS solving and how is that benefiting you?** APS covers and assists with everything from A to Z. They were very helpful during open enrollment and guided me every step of the way, including keeping me on track with deadlines and answering important questions about updating rates and other details. ### 8. APS: Dummy-Proof, User-Friendly, and Innovative **Rating:** 5.0/5.0 stars **Reviewed by:** Kate G. | HR Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about APS?** The ease of products, user-friendly, adaptable, innovative. I like to think of APS products as "dummy proof" :) **What do you dislike about APS?** I do not have many negative thoughts.. a couple that come to mind are: -only being able to review attendance time cards 1 week at a time, rather than 1 full pay period within the screen -have to manually add each person to every notification and holiday, rather than copying multiple at a time. For example, I would like to create payroll reminder notifications for the entire year in advance. Since I have to manually add each employee, I create notifications shortly before they need to go out. **What problems is APS solving and how is that benefiting you?** Helping payroll and duties/reports related to payroll more efficient. ### 9. APS: Payroll Management Made Simple with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about APS?** I like APS for its ease of use and the excellent support behind it. The platform makes everything accessible in one place with just one login, covering various features like expense reports, payroll items, HR items, and asset tracking. What truly stands out is the support; when you call them, you speak directly to a person who takes ownership of resolving your issue, rather than being routed through a call center. The setup process was extremely easy, and it helped that I was already familiar with the system. The implementation person was very knowledgeable, clear, and concise, which made the transition smooth. **What do you dislike about APS?** There's some quirkinesses with APS, but they are very minimal. With payroll companies, there is always an issue that is not brought up. **What problems is APS solving and how is that benefiting you?** I use APS for processing payrolls, benefit and asset management, bridging gaps between payroll, time cards, and HR, all in one platform that's easy to view. ### 10. Streamlined HR Processes with APS **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly M. | Executive Director, Finance & Administration, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about APS?** APS has automated a lot of our manual processes, especially in recruiting, hiring, onboarding, payroll, and benefits administration. It has reduced our time in recruiting by posting jobs across multiple platforms, which replaced a manual process. The electronic documentation from recruiting loads seamlessly into onboarding, payroll and benefits. I appreciate that the system is fully integrated, unlike our previous system where components didn't work well together, which resulted in a lot of duplicate entry. Our end users, as well as accounting/HR teams like the system and its ease of use. The setup of APS was easy for us, and overall, these features save us a lot of time. **What do you dislike about APS?** It's not a huge issue for us, but the functionality of importing the payroll journal entry into Sage Intacct does not work well for us, but I've seen it work for others. We have to export the journal entry, which is already in Sage Intacct format, and modify it so that it comes over in two cash lines (like the cash requirements report) so that it easily reconciles to the bank. This automation needs some customization options to make if functional for us. **What problems is APS solving and how is that benefiting you?** APS automates our manual HR processes like recruiting and onboarding, saving time. It integrates employee information smoothly, minimizing duplicate entry. It is not a software that has a lot of functionality that we don't need, but have to maintain, but it is simple, scalable, and sustainable for us. ## APS Discussions - [accruals](https://www.g2.com/discussions/accruals) - 2 comments, 3 upvotes - [Will the employee start date become anything more?](https://www.g2.com/discussions/will-the-employee-start-date-become-anything-more) - 1 comment, 1 upvote - [What software do you use for payroll?](https://www.g2.com/discussions/what-software-do-you-use-for-payroll) - 1 comment - [View APS pricing details and edition comparison](https://www.g2.com/products/aps-aps/reviews/aps-review-13078490?section=pricing&secure%5Bexpires_at%5D=2026-07-11+15%3A27%3A31+-0500&secure%5Bsession_id%5D=43115688-f3a1-4987-a055-6d859b05e287&secure%5Btoken%5D=49d0b82fd29d48a6cc3bd22dd8a07c94190ca64e93bdc6c5fef1e301950c6947&format=llm_user) ## APS Integrations - [401GO](https://www.g2.com/products/401go/reviews) - [AIG](https://www.g2.com/products/aig-aig/reviews) - [Alerus](https://www.g2.com/products/alerus/reviews) - 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Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Goals** - Goal-Setting **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Mobility **Generative AI** - AI Text Summarization **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support - Offline **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top APS Alternatives - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,995 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,281 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,594 reviews)