--- title: Aloware Reviews meta_title: 'Aloware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 827 reviews by the users' company size, role or industry to find out how Aloware works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 827 scale: '5' date_modified: '2026-08-04' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Aloware Reviews **Vendor:** Aloware **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.1/5.0 **Total Reviews:** 827 ## About Aloware Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency. ## Aloware Pros & Cons **What users like:** - Users love the **ease of use** of Aloware, benefiting from its user-friendly interface and seamless CRM integration. (126 reviews) - Users value the **helpful customer support** of Aloware, ensuring swift assistance and a frustration-free experience. (84 reviews) - Users appreciate the **user-friendly interface** of Aloware, making it easy to navigate and integrate with CRM platforms. (68 reviews) - Users value the **time-saving capabilities** of Aloware, enjoying effortless SMS outreach and efficient lead management. (63 reviews) - Users love the **seamless integrations** with tools like HubSpot, enhancing communication and overall efficiency. (62 reviews) - Users love the **seamless CRM integration** of Aloware, enhancing productivity with automated communication tools. (59 reviews) - Customer Support (59 reviews) - Efficiency (59 reviews) - Easy Integration (55 reviews) - Dialing Features (53 reviews) **What users dislike:** - Users face **call issues** with Aloware, experiencing interference, lags, and app freezes during outbound calls. (90 reviews) - Users report **slow performance** with Aloware, facing delays and glitches that hinder effective communication. (51 reviews) - Users experience **slow loading times** with Aloware, affecting the responsiveness and efficiency of the app. (50 reviews) - Users experience **software glitches** that hinder performance, causing frustration with response times and message delivery. (46 reviews) - Users are frustrated by **software bugs** causing glitches and slow responses, impacting overall functionality and experience. (42 reviews) - Missing Features (35 reviews) - Number Issues (33 reviews) - Connection Issues (32 reviews) - Integration Issues (30 reviews) - Lack of Intuitiveness (24 reviews) ## Aloware Reviews ### 1. It is not bad but it has limitations and can be difficult to call seperately from my CRM on hubspot **Rating:** 3.0/5.0 stars **Reviewed by:** Blake D. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Being able to call from local area codes **What do you dislike about Aloware?** the inbound calls that we get arent implimented within the CRM **What problems is Aloware solving and how is that benefiting you?** Being ablecall with a local area code has helped me to increase my connect rate ### 2. Really easy to use. Highly recommended. **Rating:** 4.0/5.0 stars **Reviewed by:** Gustavo H. | Sales Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Aloware?** You'll be able to find contacts easily. Great connection. **What do you dislike about Aloware?** When a contact has different numbers, it isn't very clear at the point of switching numbers. **What problems is Aloware solving and how is that benefiting you?** Lots of tools are being updated . ### 3. Perfect sincronitation. Perfect sound. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Angeles B. | Receptionist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Aloware?** All is perfect. Sound great. Easy to use **What do you dislike about Aloware?** Nothing. All is perfect. easy to use and very amazing **What problems is Aloware solving and how is that benefiting you?** All tha voice calls are perfects. Sound great. Nothing lost ### 4. Great interface **Rating:** 4.0/5.0 stars **Reviewed by:** Adeboye O. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I like the outlook, the interface appears cleant **What do you dislike about Aloware?** The menu bar is too cumbersome with too many options that can be aligned into one **What problems is Aloware solving and how is that benefiting you?** Making outbound calls and doing QA on those calls ### 5. Overall solid platform! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** As an manager to a team of sales reps, I am able to extract valuable data in terms of volume of reach outs both by call and sms, we also use the API to create sms sequences. **What do you dislike about Aloware?** sometimes the calls do not log into the reps communications tab **What problems is Aloware solving and how is that benefiting you?** we have a remote team, so offering soft phones or VOIPs is needed for them to reach out to our US clients. ### 6. Great system **Rating:** 5.0/5.0 stars **Reviewed by:** Jake S. | sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** Fast responses that allow me to really message people quickly **What do you dislike about Aloware?** It's a little ugly and the messages get stuck unread sometimes **What problems is Aloware solving and how is that benefiting you?** We need to respond to lots of leads who book calls ### 7. Great software for quick calling **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel Z. | Tele sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Being able to see and listen back to calls **What do you dislike about Aloware?** Sometimes does take a while to load a call **What problems is Aloware solving and how is that benefiting you?** Quickly being able to copy and paste numbers in, saves a lot of time ### 8. Aloware Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I love the Power Dialer feature, it allows me to make calls quicker. I like that it is AI based, so a lot of time is saving doing certain tasks like not having to listen to voicemails. **What do you dislike about Aloware?** Aloware can be glitchy at times so that is the only thing I dislike **What problems is Aloware solving and how is that benefiting you?** I work for a company that uses Aloware, and it's made making 100+ calls per day very easy! ### 9. Computer version works well but Cell Phone app needs work. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** The AI and transcription of voicemails. Makes it easy to read instead of listening to them. **What do you dislike about Aloware?** The mobile phone app has audio issues where the customer cant hear me after about 2 minutes. **What problems is Aloware solving and how is that benefiting you?** Well I have been told they will look into the audio issues multiple times for the mobile app but it has yet to be resolved. My Coworker is having the same issue as well. ### 10. Very interactive and seamless. Lots of dispositions to choose from, easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse M. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** jumps to the next call in my tasks in hubspot without having to click **What do you dislike about Aloware?** lot of buffering, lagging, sometimes hard to move around communications in the workspace **What problems is Aloware solving and how is that benefiting you?** integration, dispositions, customer engagement ### 11. Very likely — Aloware has been a reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Jibran Y. | Program Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Very likely — Aloware has been a reliable **What do you dislike about Aloware?** Takes too much time to load after every single call . **What problems is Aloware solving and how is that benefiting you?** Very likely — Aloware has been a reliable in transscripting calls ### 12. pre solid **Rating:** 2.5/5.0 stars **Reviewed by:** Hamza K. | sales rep, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** dialling call reviews are great and nice UX **What do you dislike about Aloware?** needs better wizard to help new user get over learning curve **What problems is Aloware solving and how is that benefiting you?** helping increase sales as it trains the sales reps nicely ### 13. Great product for managing SMS communications, great integrations, and really great support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Aloware?** It makes sending SMS easy, connections to our CRM hubspot, allows us to automate SMS outreach, and their support team is super responsive and helpful if I have any issues. **What do you dislike about Aloware?** There used to be bugs in their android app, but their CS team was super responsive and they now have a new app, so no issues! **What problems is Aloware solving and how is that benefiting you?** Reaching potential customers via SMS, automating SMS ### 14. Aloware is trustable but it takes too much time once in a while **Rating:** 4.0/5.0 stars **Reviewed by:** Luis S. | Intake specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** its easy to use and super clear everything is in a good place **What do you dislike about Aloware?** sometime it takes too much time to load **What problems is Aloware solving and how is that benefiting you?** contact clients on a daily baisis ### 15. Aloware gets the job done. **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff G. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** The text broadcasts are easy to use and functional. **What do you dislike about Aloware?** Sometimes when I schedule my broadcasts it takes them a while to go through the Aloware system. **What problems is Aloware solving and how is that benefiting you?** It’s cheap ### 16. Great experience, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Johan V. | Business Dev Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Aloware?** Plug ins and I can call directly through hubspot **What do you dislike about Aloware?** Sometimes it cannot call from the platform directly **What problems is Aloware solving and how is that benefiting you?** Calling customers and sending text messages ### 17. Tool that facilitates connection with our clients **Rating:** 4.5/5.0 stars **Reviewed by:** Victor B. | Insurance Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Interfax is very intuitive and easy to use for beginners. **What do you dislike about Aloware?** I've been using it for a short time and so far everything has seemed useful to me. **What problems is Aloware solving and how is that benefiting you?** Possibly its integration with other applications ### 18. Great so far **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel V. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Power dialing helps me dial prospects in bulk **What do you dislike about Aloware?** Not being able to answer call while actively dialing at the same time **What problems is Aloware solving and how is that benefiting you?** Helps me dial out autonomously ### 19. I use for texting and some calls. I have had good experiences. **Rating:** 4.0/5.0 stars **Reviewed by:** Greg M. | Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** You can attach files and receive them as well **What do you dislike about Aloware?** The conversations are very long due to time stamps and confirmations **What problems is Aloware solving and how is that benefiting you?** Texting clients for secondary contact source ### 20. Aloware is a Great Customer Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Bob R. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I like the ease of use and funtionality. **What do you dislike about Aloware?** I dislike having to refresh periodically. **What problems is Aloware solving and how is that benefiting you?** Keeps almost all aspects of our customer contact in a single place. ### 21. Fine calling product, but lots of challenges **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Aloware?** Aloware has a lot of features to make calling easy for sales reps. **What do you dislike about Aloware?** The integration with the CRM causes a ton of headaches. **What problems is Aloware solving and how is that benefiting you?** Aloware helped our sales reps to make calls to all of the leads that came in or other contacts they were assigned to call. ### 22. Constanza Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2025 **What do you like best about Aloware?** I like that the software is pretty easy to use, very intuitive and visually appealing **What do you dislike about Aloware?** I would like a feature to put Aloware in dark mode, sometimes my eyes hurt after using it for a prolonged period of time **What problems is Aloware solving and how is that benefiting you?** Contacting patients outside of my country, also being able to play back the calls so I don't forget the details ### 23. Good software when it works **Rating:** 2.0/5.0 stars **Reviewed by:** Jack A. | Sales Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I like the calling & texting when it works **What do you dislike about Aloware?** It doesn’t work all the time and sometimes charges me extra…. **What problems is Aloware solving and how is that benefiting you?** Recording calls to increase conversions ### 24. complicated **Rating:** 3.0/5.0 stars **Reviewed by:** Antonio S. | National Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** many functions & AI is cool as well as call breakdowns **What do you dislike about Aloware?** incoming calls and voicemail is too complicated to operate **What problems is Aloware solving and how is that benefiting you?** dialing potential prospects ### 25. Fairly good, some minor issues. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Ability to view conversations all in one chat (phone call, texts, mentions to colleagues). **What do you dislike about Aloware?** Can't take inbound calls while using the power dialer. If the application isn't used for a period of time it will crash. Name of the company isn't visible when dialing. Can't view phone number while on the phone. **What problems is Aloware solving and how is that benefiting you?** Calling outbound leads and texting them throughout the sales cycle. ### 26. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Elyse T. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Very user friendly. I found it easy to navigate and learn. **What do you dislike about Aloware?** Crashes quite a bit in the middle of calls **What problems is Aloware solving and how is that benefiting you?** Keep track of leads ### 27. Account Executive **Rating:** 5.0/5.0 stars **Reviewed by:** Tina B. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Hubspot Integration with Aloware is fantastic **What do you dislike about Aloware?** Price could be better but for now its great **What problems is Aloware solving and how is that benefiting you?** Client profile integration with Hubspot is helpful for tracking ### 28. Loving the 2 local presence options. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Having 2 local presence numbers has been a game changer. Allows me to get ahold of people who have blocked the first local, but wont answer direct. Second Chances. **What do you dislike about Aloware?** Sometimes the dispositions get stuck, and take upwards of 20 seconds to register and allow me to move on. **What problems is Aloware solving and how is that benefiting you?** Aloware is giving me new opportunities to reattempt old leads i had burned. ### 29. Amazing Software **Rating:** 5.0/5.0 stars **Reviewed by:** Alpha D. | Confirmation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Super easy and simple to use. And super efficient for sales **What do you dislike about Aloware?** does automatically keep track of metrics ands kpis. **What problems is Aloware solving and how is that benefiting you?** makes calling leads easier ### 30. Love Aloware **Rating:** 5.0/5.0 stars **Reviewed by:** Colton D. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Super easy to use. Calling, texting, voicemail drop. **What do you dislike about Aloware?** Sometimes it can be a bit buggy, but nothing unexpected with tech platforms. **What problems is Aloware solving and how is that benefiting you?** N/A ### 31. Overall good experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Aloware?** Compared to other providers I've used Aloware has had very little, if any down time. Convenient integration with CRM, specifically HubSpot. **What do you dislike about Aloware?** The mobile app is buggy. Most of the time if I receive a call and attempt to answer on my mobile device, I'm unable to connect and I'm forced to restart the app and call back. The same issue happens occasionally when trying to dial out using the mobile app. **What problems is Aloware solving and how is that benefiting you?** We've struggled with reliability of call software in the past and the switch to Aloware is a big improvement. ### 32. Cheap & Functional Local Presence Dialing Solution **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** How cheap it is, the fact that it integrates with GHL, the local presence dialer **What do you dislike about Aloware?** No easy way to setup API webhooks that post into aloware, numbers get spam marked easily and are shared **What problems is Aloware solving and how is that benefiting you?** It lets me have a local presence dialer to call my leads and get them to pickup the phone ### 33. Great customer service. A true partner. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Their forward thinking approach and responsive customer support. **What do you dislike about Aloware?** Nothing I can think of at the time. When their are issues that need to be addressed their team is communicative **What problems is Aloware solving and how is that benefiting you?** Th AI Sales Asist has saved us a ton of money eliminating the need for a third party call center for after hours calls. ### 34. Solid platform to support sales process and team **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** It’s easy to use and they continue to add features that improve our ability to connect with leads and sort them. **What do you dislike about Aloware?** Sometimes the there are some glitches in the system and message deliver ability can have issues. **What problems is Aloware solving and how is that benefiting you?** It allows us to sort through and connect with a high volume of prospective customers . ### 35. Good Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Aloware?** Every easy to navigate and it is very user friendly. **What do you dislike about Aloware?** Sometimes when I receive calls the incoming call notification does not apppear but it the phone will continue ringing until the caller has stop calling. Then I can see who it was. **What problems is Aloware solving and how is that benefiting you?** Making it faster easier to reach out to muiltiple leads. ### 36. Easy to uses system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Aloware?** it isn't too complicated for users, its a great way of reaching more potential clients than manual dialing **What do you dislike about Aloware?** you cant set callbacks to pop up to remind you to call a particular client **What problems is Aloware solving and how is that benefiting you?** it allows me to reach more clients ### 37. Aloware review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Aloware?** What I find best is the possibility of having all the contacts to dial organized with tasks and also save time with the power dialer system **What do you dislike about Aloware?** I like all the features, there's no really something I dislike **What problems is Aloware solving and how is that benefiting you?** The opportunity of saving time time in dialing and having all tasks done ### 38. Great for organization and tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Aloware?** I love how easy it is to navigate and to keep track of contacts, conversations, and progress over time. **What do you dislike about Aloware?** I don't have anything on this at the moment. **What problems is Aloware solving and how is that benefiting you?** It allows us to easily make calls and send messages to our clients without needing business lines and work phones. ### 39. Love the service, highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Aloware?** I like the organization, reliability, and the features! **What do you dislike about Aloware?** A bit of the design, would like to be able to simply drag and drop certain files to accounts vs needing to have a google drive link to a pdf. **What problems is Aloware solving and how is that benefiting you?** Communication with clients ### 40. Aloware Review **Rating:** 3.5/5.0 stars **Reviewed by:** Matt K. | National Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Aloware?** It has a smooth workflow when working right. The use of power dialer and CRM popup is great for making high volume calls **What do you dislike about Aloware?** It does give some problems when pausing power dialer to recall a specific number. **What problems is Aloware solving and how is that benefiting you?** Allowing for smooth transition and ability to make multiple calls optimally ### 41. great product with a lot of capabilities **Rating:** 3.5/5.0 stars **Reviewed by:** Scott V. | Revenue Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** SMS sequences. Hubspot integration. ease of compliance set up. **What do you dislike about Aloware?** downsides of using aloware are probably all of the different features. I feel like we could be getting more out of the product but there are so many features its hard to know for sure. **What problems is Aloware solving and how is that benefiting you?** Dialer integrated With Hubspot ### 42. Fairly solid system, needs some upgrades **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** Mostly reliable dialing - but opened many tickets for a while to get things addressed. Most agents are responsive, some are better than others. For a while some agents were dismissive of me treating me like a low-skilled user, when I am tech oriented. Got better over time. **What do you dislike about Aloware?** Some things seem a bit dated. Data calculation problems sometimes slow for stats. Faster dialing system, seems like power dialer could be updated with AI. **What problems is Aloware solving and how is that benefiting you?** Our system is heavily reliant on appointment setting now for sales closers. ### 43. Positive Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2025 **What do you like best about Aloware?** Aloware is so handy and very useful to our everyday shifts. It helps us communicate better to our guests. **What do you dislike about Aloware?** There are times that when the call came in, it only rung but you cannot answer. **What problems is Aloware solving and how is that benefiting you?** It connects us with our guests and makes communication better ### 44. Will's Aloware Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Aloware?** I like the simplicity of choosing lines before a call. Many more disposition options, call quality is good. Good customer support system. somewhat easy to figure out without any training or experience **What do you dislike about Aloware?** Sometimes its hard to determine if a call is going through or not, opening up aloware through apps outside of hubspot sometimes shows up with a blank app, resulting in me having to restart the program. **What problems is Aloware solving and how is that benefiting you?** keeping track of leads and being able to reach prospects through multiple avenues of contact ### 45. Aloware **Rating:** 4.0/5.0 stars **Reviewed by:** George L. | sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** It has many functions and features that can be used. it integrates well into Hubspot **What do you dislike about Aloware?** The phone connections are not always reliable and connectivity is disruptive to work. **What problems is Aloware solving and how is that benefiting you?** It is very efficient for the most part. Easy to use, not very many steps to getting to people. Intuitive. ### 46. Aloware is a great software **Rating:** 5.0/5.0 stars **Reviewed by:** Felan S. | Front desk representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Being able to listen in on a live call it good for training a new employee **What do you dislike about Aloware?** At this moment i can not find any thing about aloware that I can say is not helpful **What problems is Aloware solving and how is that benefiting you?** Being able to reach out to clients if emailing issue is frustrating them. ### 47. Aloware for Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I was able to easily configure my call trees in the software. This software also integrates with Guesty. **What do you dislike about Aloware?** I have had a few issues related to call quality and calls dropping. **What problems is Aloware solving and how is that benefiting you?** The call tree allows my call center to effectively activate users based on a schedule. ### 48. Great software and intuitive UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Great at mass dialing. I make 500-600 dials a day. **What do you dislike about Aloware?** Sometimes my availability on allow are is busy when it’s not and I have to go on my phone to set it as available which stops the outflow of calls. **What problems is Aloware solving and how is that benefiting you?** Calling and selling to clients ### 49. Aloware review **Rating:** 5.0/5.0 stars **Reviewed by:** Tim R. | Sales consultant., Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Aloware?** easy to find numbers i haven't called yet. **What do you dislike about Aloware?** how many different apps they have like the app. workplace. **What problems is Aloware solving and how is that benefiting you?** Aloware unifies voice, SMS, and messaging into a single platform, making it easier to manage and track all customer interactions. ### 50. Not quite the dialer it wants to be **Rating:** 3.0/5.0 stars **Reviewed by:** Peter C. | National Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** The power dialer can be a useful tool when set up properly **What do you dislike about Aloware?** It is buggy. My calls freeze or drop. It's slow. I don't understand how inboxes and communications are actually supposed to work **What problems is Aloware solving and how is that benefiting you?** Allowing us to dial multiple DMs and prospect ## Aloware Discussions - [how can i set up my power dialer](https://www.g2.com/discussions/how-can-i-set-up-my-power-dialer) - 1 comment, 1 upvote - [I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.](https://www.g2.com/discussions/40707-i-was-trying-to-pull-up-recording-of-a-call-i-had-in-aloware-the-other-day-but-it-was-showing-me-some-sort-of-a-server-error-i-kept-trying-but-was-not-able-to-it-does-not-happen-with-every-call-that-i-pull) - 1 comment, 1 upvote - [Can I download the phonebook record and what is the maximum contacts to be saved?](https://www.g2.com/discussions/32769-can-i-download-the-phonebook-record-and-what-is-the-maximum-contacts-to-be-saved) - 1 comment, 1 upvote - [What is the maximum contacts I can add on Aloware?](https://www.g2.com/discussions/32579-what-is-the-maximum-contacts-i-can-add-on-aloware) - 1 comment, 1 upvote - [What other integrations are in the pipeline for Aloware?](https://www.g2.com/discussions/25272-what-other-integrations-are-in-the-pipeline-for-aloware) - 1 comment, 1 upvote - [View Aloware pricing details and edition comparison](https://www.g2.com/products/aloware/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+14%3A51%3A56+-0500&secure%5Bsession_id%5D=117fa241-c1d1-4af5-914b-961db8f8162b&secure%5Btoken%5D=9f7146ec28c7a534c7e05116bf881ff2e0b418c5be51fad041dce2285deaf25e&format=llm_user) ## Aloware Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) ## Aloware Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging **Quality Assurance** - Evaluation - Calibration - Reports **Channels** - Voice - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Conference Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat **Engagement** - Feedback - Dashboards - Training - Activity Dashboard **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Performance** - Integrations - Compliance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Machine Learning **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **SMS Platform** - Reporting - Automation - White Label - Short Codes - API Integration - QR Codes **Generative AI** - Call Routing - Generative AI **Generative AI** - Generative AI - Lead Generation **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **AI - RCS Business Messaging** - AI **Additional Functionality** - Customer Journey Mapping - Employee Coaching Tools - Queue Management - Sentiment Analysis - Call Monitoring - Quality Management - Customer Surveys - Agent Interface - Knowledge Base Management - Collaboration Tools - Leaderboards - Employee Reward Programs - Workforce Management - Reporting/Analytics - Customer Experience Management - Predictive Dialer - Video Conferencing - Multi-Channel Communication - KPI Monitoring - AI Copilot - Feedback Management - IVR - Contact Management - Multiple Scoring Models - Real-Time Updates - Interaction Tracking - Call Recording - AI/Machine Learning - Screen Recording - Workflow Automation **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Generative AI** - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Aloware Alternatives - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (853 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,362 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,602 reviews)