--- title: Aloware Reviews meta_title: 'Aloware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 827 reviews by the users' company size, role or industry to find out how Aloware works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 827 scale: '5' date_modified: '2026-08-07' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Aloware Reviews **Vendor:** Aloware **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.1/5.0 **Total Reviews:** 827 ## About Aloware Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency. ## Aloware Pros & Cons **What users like:** - Users love the **ease of use** of Aloware, benefiting from its user-friendly interface and seamless CRM integration. (126 reviews) - Users value the **helpful customer support** of Aloware, ensuring swift assistance and a frustration-free experience. (84 reviews) - Users appreciate the **user-friendly interface** of Aloware, making it easy to navigate and integrate with CRM platforms. (68 reviews) - Users value the **time-saving capabilities** of Aloware, enjoying effortless SMS outreach and efficient lead management. (63 reviews) - Users love the **seamless integrations** with tools like HubSpot, enhancing communication and overall efficiency. (62 reviews) - Users love the **seamless CRM integration** of Aloware, enhancing productivity with automated communication tools. (59 reviews) - Customer Support (59 reviews) - Efficiency (59 reviews) - Easy Integration (55 reviews) - Dialing Features (53 reviews) **What users dislike:** - Users face **call issues** with Aloware, experiencing interference, lags, and app freezes during outbound calls. (90 reviews) - Users report **slow performance** with Aloware, facing delays and glitches that hinder effective communication. (51 reviews) - Users experience **slow loading times** with Aloware, affecting the responsiveness and efficiency of the app. (50 reviews) - Users experience **software glitches** that hinder performance, causing frustration with response times and message delivery. (46 reviews) - Users are frustrated by **software bugs** causing glitches and slow responses, impacting overall functionality and experience. (42 reviews) - Missing Features (35 reviews) - Number Issues (33 reviews) - Connection Issues (32 reviews) - Integration Issues (30 reviews) - Lack of Intuitiveness (24 reviews) ## Aloware Reviews ### 1. Aloware, a simple way to get things done **Rating:** 5.0/5.0 stars **Reviewed by:** Andres T. | Intake Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** With Aloware, I can keep a record of everything I need in the same place. I have all my interactions in order and recorded in case I need them. **What do you dislike about Aloware?** Sometimes when we receive a call, some agents don't receive the prompts right away **What problems is Aloware solving and how is that benefiting you?** Getting in toach with potential clients and making the business grow ### 2. Telecommcare Review **Rating:** 4.5/5.0 stars **Reviewed by:** María José T. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Aloware?** Very user friendly, the admin dashboard shows an extensive amount of info, good customer service **What do you dislike about Aloware?** I run a nearshore BPO and would like to have local numbers available but after 2 years of using Aloware, they’re still not available **What problems is Aloware solving and how is that benefiting you?** Aloware helps our company offer Appointment setting and Elegibility services to US based companies ### 3. Great so far **Rating:** 4.5/5.0 stars **Reviewed by:** Juan A. | Insurance broker, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Aloware?** I like the availability of calling clients with local phone numbers, I’ve had some success and higher pickups rates in the phone calls **What do you dislike about Aloware?** That sometimes the call backs doesn’t go through so I can’t see when I client tries to call me back **What problems is Aloware solving and how is that benefiting you?** The pickup call rates and that’s very beneficial for me ### 4. has some kinks that still need to be ironed out, but overall pretty efficient platform **Rating:** 2.5/5.0 stars **Reviewed by:** Carter H. | New Hire Ambassador, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Aloware?** simplicity of use - integration with hubspot **What do you dislike about Aloware?** amount of time it crashes during a call block and the common issue of not receiving inbound callbacks **What problems is Aloware solving and how is that benefiting you?** it is allowing us to reach out to multiple different businesses using a local outbound phone number. this has increased our connection rate with potential prospects. ### 5. best call tool software solutions known for their user-friendly interface and seamless navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvia S. | Appointment setter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** What I like best about Aloware is its user-friendly interface and how seamlessly it integrates with CRM platforms like HubSpot and Salesforce. **What do you dislike about Aloware?** While Aloware offers many great features, minor lags in call quality is somehow quite challenging. **What problems is Aloware solving and how is that benefiting you?** It solve problem related to communication. It help me save time and stay organized. ### 6. Aloware is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Paul P. | Senior Tax Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** That all the contacts are in one place. It is a great contact management system. **What do you dislike about Aloware?** That the phone feature doesn't allow for calls to be merged together. **What problems is Aloware solving and how is that benefiting you?** Aloware is solving the problem of being able to call someone in their local area code making it more likely that they will answer the phone. ### 7. Best Dialer SaaS out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Elias A. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** It's very sleek, easy to use, and customize. All the features it has are exactly what you would need for a high-performance SDR team. **What do you dislike about Aloware?** It lacks a predictive dialer option. The power dialer is great, but a predictive dialer option would be amazing. **What problems is Aloware solving and how is that benefiting you?** Local presence and increasing our pickup rate. ### 8. Efficient and User-Friendly Communication Tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Roan J. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Aloware has been very useful and user-friendly. It’s made our communication process much more efficient. It is a great tool! **What do you dislike about Aloware?** There should be a dedicated section for notes, separate from the communication field. **What problems is Aloware solving and how is that benefiting you?** Communication with our clients. Aloware is a great tool for communication, whether it's call, text, or email. ### 9. Very efficient and user friendly app **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia N. | Hosting and Onboarding manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Aloware?** Ability to call/text clients and accept calls through Aloware mobile app. The mobile app is the best. **What do you dislike about Aloware?** Sometimes there are glitches with the connection but they are fixed fast by the cs team **What problems is Aloware solving and how is that benefiting you?** It helps me communicate with clients from other countries and chat with them without incurring extra charges ### 10. Works, with flaws **Rating:** 2.5/5.0 stars **Reviewed by:** Melissa S. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** The fact that I can use it on my phone to text and call **What do you dislike about Aloware?** Sometimes I do not get calls, sometimes the text messages disappear and it’s hard to find them **What problems is Aloware solving and how is that benefiting you?** I am able to contact the customers that I need to talk to for work via phone and text ### 11. Good but could use improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I love the abundance of info on each contact when you make call or text. It can be a great tool to grab quick easy info. **What do you dislike about Aloware?** Calls can be pinned to the top of the page or column and won't be unpinned unless I force close the application. Also there are a lot of tabs to see the same info multiple times. It can be a tad redundant. **What problems is Aloware solving and how is that benefiting you?** It is giving an easy to use center for all calls & texts that integrates into my CRM well. ### 12. Way Better Than Aircall **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron J. | National Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Aloware is RELIABLE and I am truly happy with the switch that we made. **What do you dislike about Aloware?** I think it could be internet related but when using the powerdialer it can be a little laggy. However, still 10x faster than our previous software. **What problems is Aloware solving and how is that benefiting you?** Being able to reach customers when we need to! ### 13. Aloware has been good aside from issues with the app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** The AI summaries are very nice. Aside from one specific issue I will detail under my dislikes, it is consistent and easy to use. I would like customizable ringtones, though. **What do you dislike about Aloware?** Your desktop app often freezes up when making outbound calls. It never happens on the first call after closing and reopening the app, but any later outbound call is liable to make it freeze up and go blank. This could be an issue unique to me, but if it is not, I recommend devoting resources to fixing this issue, as it is extremely frustrating. **What problems is Aloware solving and how is that benefiting you?** Aloware allows me to quickly tex and call users on our platform. Other contact center platforms I have used have been less reliable and always have had more issues. ### 14. Solid software but the phone app needs some serious work **Rating:** 3.5/5.0 stars **Reviewed by:** Dusan B. | Sales Closer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** I think the UI is quite intuitive and it's easy to use software, both for text messages, calls and power dialer. **What do you dislike about Aloware?** The phone app just keeps crashing and crashing **What problems is Aloware solving and how is that benefiting you?** It allows for seamless texting and phone calls that helps with confirming sales calls, doing follow ups etc. ### 15. Overall good experience, can sometimes be over complicated **Rating:** 4.0/5.0 stars **Reviewed by:** AJ W. | National account executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** The power dialer has been very helpful, I’m able to call a ton of people. **What do you dislike about Aloware?** Getting inbound calls has been difficult to intercept. They often disappear before I’m able to do anything or there is a significant lag. **What problems is Aloware solving and how is that benefiting you?** Amount of people I am able to connect to ### 16. Aloware is one of the best dialers on the market. **Rating:** 4.0/5.0 stars **Reviewed by:** Matt S. | Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Aloware makes it easy to dial and then also double dial contacts when they don't pickup. **What do you dislike about Aloware?** Sometimes it can be slow to respond and have technical glitches. **What problems is Aloware solving and how is that benefiting you?** Reaching clients on a secure recorded line and not having to use my own cell phone is a big bonus. ### 17. We love to use Aloware for ease of client messaging, however it does sometime delay in updating. **Rating:** 3.5/5.0 stars **Reviewed by:** Amy B. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Keeps all of my client conversation organized in one location and I do not have to use my personal number. I also love that it synced with our CSM **What do you dislike about Aloware?** It is slow to update and I hate to miss. **What problems is Aloware solving and how is that benefiting you?** It is keeling my business off my phone ### 18. Expected less, got more. **Rating:** 4.0/5.0 stars **Reviewed by:** S. Fawaz A. | Sales Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Aloware?** You can use it in the simplest way possible and get the job done. But if you want to go deep and play with every knob and tweak the way you want use things that is also possible. **What do you dislike about Aloware?** A few random glitches happen every now and then, not so much that it will disrupt everything but for long enough and enough times to have you worried at times. **What problems is Aloware solving and how is that benefiting you?** A calling tool for our SDR team. ### 19. Aloware, an amazing cloud-based communication platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Ericka V. | Customer Success Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Aloware has significantly improved the way we engage with clients. The system is user-friendly, with a clean interface that makes it easy for our team to manage calls, texts, and automations all in one place. **What do you dislike about Aloware?** The occasional bugs or delays can affect the user experience. **What problems is Aloware solving and how is that benefiting you?** n/a ### 20. Day to Day Sales **Rating:** 4.0/5.0 stars **Reviewed by:** Tate T. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I like that it has a power dialer so I can click go and it will call for me. **What do you dislike about Aloware?** Sometimes but not very often the calls will drop. **What problems is Aloware solving and how is that benefiting you?** Helps me call all my leads from a separate phone number and I can text back and forth. ### 21. Mostly reliable and user friendly. Some hiccups here and there. technical issues here and there. **Rating:** 3.5/5.0 stars **Reviewed by:** Clint R. | Garage Advisor and Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** the collaboration with Hubspot makes it helpful. Customer support is helpful. easy to use **What do you dislike about Aloware?** Sometimes you have to redial numbers due to glitches. **What problems is Aloware solving and how is that benefiting you?** Tracking incoming and outgoing calls and texts and voicemails all in one app. And easy to find them all when needed ### 22. Automation is key. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** We’ve been able to automate a lot of our messaging to students, which helps speed up response time for inclement weather updates and quick announcements. **What do you dislike about Aloware?** There isnt much to dislike! We’ve been using it for some time, and haven’t had many issues if any! **What problems is Aloware solving and how is that benefiting you?** Aloware helps us get in touch with students if there are weather issues, if class is delayed, or if the school is closed for any reason. This system makes it much easier to send messages without having group texts. ### 23. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Aloware?** I like how aloware gives you the flexibility to use multiple lines to text a lead, as well as how it organizes its messages (open, pending, closed, etc) **What do you dislike about Aloware?** I wish the phone app allowed to schedule messages like the website does, as well as be able to see the reason why a message didn’t go through I also wish they had a microphone to send audio messages **What problems is Aloware solving and how is that benefiting you?** It helps me with communicating to the lead, send confirmations, make a call ### 24. It's great, quick to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Athavan M. | Academic Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Aloware is quick to use and very intuitive, making it easy to train new team members and streamline communication across teams. **What do you dislike about Aloware?** It occasionally experiences brief delays during peak hours, but overall performance is reliable and consistently improving. **What problems is Aloware solving and how is that benefiting you?** Contacting clients after not showing up to meetings. ### 25. A Strong Platform That Keeps Improving **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Aloware?** What I like best about Aloware is the ease of use and how quickly new team members can get up to speed. The platform is intuitive, cleanly designed, and doesn’t require a steep learning curve. The real standout, though, is the customer support **What do you dislike about Aloware?** The reporting tools feel a bit limited and not as customizable as we’d like, especially when trying to drill down into specific metrics **What problems is Aloware solving and how is that benefiting you?** Aloware has helped us centralize all our customer communication—calls, texts, and voicemails—into one easy-to-manage platform ### 26. Great experience overall. UI is dated and dialer is slow, in-window message drawers are excellent. **Rating:** 3.5/5.0 stars **Reviewed by:** Ezekiel E. | Jr. Program Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Aloware?** The in-window messaging and message drawers **What do you dislike about Aloware?** Outdated user interface. Very Slow dialer. Takes very long to refres **What problems is Aloware solving and how is that benefiting you?** Its helping me engage with multiple clients without a physical telephone and having a need to have a totally different system for sms marketing. ### 27. So far I've felt like Aloware has met the mark for integrating with our CRM **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Aloware?** It has a lot of features and has been easy to integrate **What do you dislike about Aloware?** Not getting notifications when receiving text message, not able to text from the "Local" phone numbers. Had problems with get a local number and once we do get one, this will be the 3rd time I've had to tell some of my customers what my new number is. Doesn't install confidence when doing this. **What problems is Aloware solving and how is that benefiting you?** So far it has been easy to use and has intergraded with hubspot well. ### 28. When I started using aloware it was very useful for everything I needed to do. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Aloware?** It integrates easily with our crm which allows me to send texts and calls without having to go directly into aloware. **What do you dislike about Aloware?** I lose a lot of messages I get from leads because they don't appear in the correct order from newest messages to oldest which makes it difficult to keep track and stay organized. **What problems is Aloware solving and how is that benefiting you?** It allows me to send broadcast texts to all our leads at once, which saves me time in manually having to go text each one. ### 29. It's ok! **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Fast support when you need it. It meets the needs for a phone only system but I would like to see some omni-channel options (live chat, email, etc) all in one. **What do you dislike about Aloware?** Reporting leaves a lot to be desired. Honestly, it does the trick for the basics on phone calls and SMS, but UI is not the best. **What problems is Aloware solving and how is that benefiting you?** We need a phone system that allows inbound and outbound calls, voicemail, and SMS. It does everything we need for those three features. ### 30. Integrations and options galore! Somewhat buggy but support is on it! FULL OF POTENTIAL **Rating:** 4.0/5.0 stars **Reviewed by:** James O. | Sales Discovery Rep, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Aloware?** Integrates with Hubspot. Reporting is top tier. Lots of transparency and integrations. If you want to know who and how is everyone using Aloware, it provides plenty of data for reporting. Has a chat feature that will have an agent respond to you within seconds to give you an answer to any questions or updates on the status of the service. Agents will also follow up if they haven't resolved any current issues. Full of potential, especially with the UI and the optimization! Looking forward to the updates. Relative straightforward and easy to use in Hubspot but not. Customer support is readily available (responds in minutes) and has good follow-up via response live chat or email. My Sales Discovery team uses Aloware frequently and daily. Power dialer helps with going through numbers. Texting has vastly improved since the last integration - has more options than ever before. Texting suite and integration allows for images/gifs URLs, very important with our clientele. **What do you dislike about Aloware?** Randomly breaks with no warning. Constant updates are great. But drastically changes the sequence of your personal process. (Clicks per minute may have increased since the last update). Minimum customization for users. UI needs work but can be remedied with future updates. Status updates a roadmap on upcoming features and maybe a calendar for maintenance and downtime to be more apparent so users can work around the downtime. Inconsistent quality of integration with Hubspot. (sometimes it works well, sometimes it glitches and bugs ex: hangs on calls and dials, Moving on to the next contact to call, and calls the previous contact instead) << wasn't a known issue in the last update. **What problems is Aloware solving and how is that benefiting you?** Aloware tracks outbound calls, texts, emails, and more! Has plenty of details when it comes to reporting. From the number of dials, length of calls, and text messages sent, to calls under 10 seconds. The integration with Hubspot helps me work in one location rather than having multiple windows/tabs open. ### 31. Aloware has made it easy to text and call with a short click of a few key points. **Rating:** 3.5/5.0 stars **Reviewed by:** Zak D. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Text and Calls seamless and easy. Mobile and Web is great. **What do you dislike about Aloware?** Glitchy, freezes at times, unable to download images or files from text to iphone. Miss the auto shortened web link feature. **What problems is Aloware solving and how is that benefiting you?** Being able to comminucate quickly and effeciaently within the software ### 32. Aloware Dialer Review **Rating:** 3.5/5.0 stars **Reviewed by:** Jordan B. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** The ability to navigate text and calls in different views. **What do you dislike about Aloware?** I do have to repeatedly force quit and restart 2-3 times a day. **What problems is Aloware solving and how is that benefiting you?** More consistent strong network connectivity, never have an issue with phone call dialing out or having a bad signal. ### 33. Great Calling Software **Rating:** 5.0/5.0 stars **Reviewed by:** Luke H. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Aloware?** Very simple to use, with a very supportive team to help you anytime **What do you dislike about Aloware?** There's nothing that I can say as of now that I dislike about these guys. **What problems is Aloware solving and how is that benefiting you?** Making it very easy and efficient in contacting my potential prospects ### 34. The dialer freezes up sometimes. **Rating:** 2.5/5.0 stars **Reviewed by:** Donna H. | National Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** It works better than our last dialer. Aircall was not good. **What do you dislike about Aloware?** It freezes up a lot. Not sure if it's because it is articulating with HubSpot. **What problems is Aloware solving and how is that benefiting you?** We need a dialer to articulate with HubSpot, and Aloware serves that purpose. ### 35. SWYPE PAYMENTS TRUSTS ALOWARE! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Aloware?** USER FRIENDLY INTERFACE, HUBSPOT INTEGRATION,THE ONGOING TRAININGS, OPERATIONAL UP-TIME, THE ABILITY TO TEXT, AI AGENTS, AND THE TEMPLATE FUNCTIONS, FRIENDLY AND EASY-TO-ACCESS CUSTOMER SUPPORT ACCOUNT REP'S. **What do you dislike about Aloware?** THE EMPLOYEE REVIEWS I HAVE READ / SEEN ON GLASSDOOR.COM **What problems is Aloware solving and how is that benefiting you?** ONGOING PROBLEM SOLVING AS WE ENCOUNTER THEM. PROACTIVE SOLUTIONS. ### 36. Aloware! **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah C. | Office manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Aloware is very dynamic. You can record calls, look up specific stats, and get notifications easily. **What do you dislike about Aloware?** It glitches a lot. You will hear an inbound call come in and it will freeze and we miss the call. **What problems is Aloware solving and how is that benefiting you?** Lead reach out ### 37. Easy to use. Great product. **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph L. | sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Aloware?** The software is most helpful and very easy to use. It is very organized allows you to contact with customers effectively. **What do you dislike about Aloware?** I think it's great, however I would make it easier to duplicate contacts from hubspot. **What problems is Aloware solving and how is that benefiting you?** Faster calls more efficient **Official Response from Brandi Rice:** > Hi Joseph, Appreciate the 5 star review! Love to hear you find it organized and effective for your daily use. It would be great to get more feedback on how you wish to duplicate HS contacts. If you have time, please shoot us a message at Support@Aloware.com or via the chat bubble so we can dig into it further. Thanks again! ### 38. Love it - we switched for aloware text sequence integrations **Rating:** 4.5/5.0 stars **Reviewed by:** David B. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Aloware?** Integration with hubspot and sequences - lifechanger for keeping the customer in the pipeline. **What do you dislike about Aloware?** The only thing is inconsistent "clunky" app experience. Everything else is good. **What problems is Aloware solving and how is that benefiting you?** Solving call distros, sms outreach, tracking of sms outreach in hubspot. ### 39. Manage Clients Easily with Multiple Integrated Features **Rating:** 4.0/5.0 stars **Reviewed by:** Cyndy R. | Sales Representative Bilingual Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Aloware?** It’s a great platform that offers multiple lines in a single account. You can park calls, send SMS, emails, documents, and receive notifications. You can use the desktop app or the mobile app on your phone to see your client notifications at all times. They also have a power dialer, which is easy to use and allows you to make calls faster. You can upload contact lists or add them manually. You can also adjust your settings with Zapier and Go High Level. **What do you dislike about Aloware?** What I don’t like about Aloware is that sometimes the support team may stop responding to an issue if it’s not common among other clients, and they don’t provide a prompt solution. For configuring some complex settings, they send you a link to a step-by-step guide in their knowledge base. Sometimes they assist you via Zoom, although their support has improved recently. However, you have to follow up on your ticket if they don’t respond, instead of them providing the follow-up. **What problems is Aloware solving and how is that benefiting you?** They have helped us resolve complex configuration issues such as Zapier, parking calls, Google configurations, general settings, and overall platform problems ### 40. Overall satisfied! **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie E. | Guest Services OTA Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** User-friendly platform, easy to navigate, & intuitive **What do you dislike about Aloware?** Contact center user info lags at times- causing disturbances in workflow. **What problems is Aloware solving and how is that benefiting you?** Simplifying the communications process between our Customer Care team and our guests- leading to higher CSAT scores and, ultimately, increased revenue. ### 41. Dialing and closing deals with ease **Rating:** 5.0/5.0 stars **Reviewed by:** Andres T. | Sales and Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I like how fast it is, I'm able to do 250/300 dials every single day. **What do you dislike about Aloware?** Sometimes, not often the app crashes and it closes, but never during a call. **What problems is Aloware solving and how is that benefiting you?** It allows us to call straight from our CRM Husbpot. ### 42. ALOWARE PRINCIPALS **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey K. | VICE PRESIDENT OF HUMAN RESOURCES, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Aloware?** THE OVERALL COMPREHENSIVE MULTIFUNCTIONAL FEATURES OF USAGE **What do you dislike about Aloware?** THE DOWNSIDES ARE THE LIMITED FUNCTIONAL AREAS FOR FREQUENT USAGES **What problems is Aloware solving and how is that benefiting you?** CUSTOMISED MULTIFUNCTIONALITY OVER COMPREHENSIVE AREAS ### 43. Aloware review **Rating:** 2.5/5.0 stars **Reviewed by:** Germán R. | Customer service agent, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** It allows me to handle calls in real time **What do you dislike about Aloware?** It takes a few seconds to connect the call and sometimes it sounds choppy at the beginning of the call **What problems is Aloware solving and how is that benefiting you?** It allows the connection between the clients and me ### 44. Aloware 8 months in **Rating:** 4.5/5.0 stars **Reviewed by:** Fumbi F. | Sales consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Aloware?** Power dialer for sure is clutch it's the best out right now. **What do you dislike about Aloware?** How slow it is to fire up a dial outside of daytime for a client. **What problems is Aloware solving and how is that benefiting you?** Helping us reach out to clients from Hubspot ### 45. Great CRM! **Rating:** 5.0/5.0 stars **Reviewed by:** Eric M. | Sales Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Fast, reliable and many features that make it easy to use **What do you dislike about Aloware?** When calling someone a lot of times it gets marked as spam and the call doesn't go through **What problems is Aloware solving and how is that benefiting you?** Sending messages and bring clients into the system ### 46. Streamline sales proxsss **Rating:** 4.0/5.0 stars **Reviewed by:** Shayna G. | Operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** Tools that make my calls more efficient. Integrations **What do you dislike about Aloware?** That you have to pay for another user seat just for the billing admin that doesn’t use the account. **What problems is Aloware solving and how is that benefiting you?** Efficiency with calls. Speaking to my systems in hubspot ### 47. Simply perfect **Rating:** 5.0/5.0 stars **Reviewed by:** Jose Angel G. | hotel receptionist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Aloware?** Easy to use, very easy. And you can install the app in your mobile phone. **What do you dislike about Aloware?** Nothing. It is very easy. The first day I can control it without help **What problems is Aloware solving and how is that benefiting you?** All the voice calls are registred ### 48. Affordable, nice basic phone system, with connectivity issues **Rating:** 3.5/5.0 stars **Reviewed by:** Rebekah W. | Senior Loan Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Ease of use, affordability, simplt to install **What do you dislike about Aloware?** connectivity issues to CRM, dropped calls, limited features compared to Five9 **What problems is Aloware solving and how is that benefiting you?** It is giving us a basic phone to use as VPN, benefiting me because can receive calls ### 49. Aloware makes it easy to work my leads list! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** I found it super helpful to recording a voicemail to drop and the power dialer makes it really easy to generate a list and get through it with minimal time wasted between dials. **What do you dislike about Aloware?** Nothing, I found it really easy to use and didn't have any issues with it. **What problems is Aloware solving and how is that benefiting you?** We have a very large list of aged leads that need called and documented and Aloware is helping get that done smoothly and efficiently. ### 50. New experience and Nice **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan A. | VA, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Aloware?** It is easy to use and so simple and helpful **What do you dislike about Aloware?** clicking the number instead of using computer's keypad to enter it **What problems is Aloware solving and how is that benefiting you?** is helping me to verify patients and complete my duties with my work ## Aloware Discussions - [how can i set up my power dialer](https://www.g2.com/discussions/how-can-i-set-up-my-power-dialer) - 1 comment, 1 upvote - [I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.](https://www.g2.com/discussions/40707-i-was-trying-to-pull-up-recording-of-a-call-i-had-in-aloware-the-other-day-but-it-was-showing-me-some-sort-of-a-server-error-i-kept-trying-but-was-not-able-to-it-does-not-happen-with-every-call-that-i-pull) - 1 comment, 1 upvote - [Can I download the phonebook record and what is the maximum contacts to be saved?](https://www.g2.com/discussions/32769-can-i-download-the-phonebook-record-and-what-is-the-maximum-contacts-to-be-saved) - 1 comment, 1 upvote - [What is the maximum contacts I can add on Aloware?](https://www.g2.com/discussions/32579-what-is-the-maximum-contacts-i-can-add-on-aloware) - 1 comment, 1 upvote - [What other integrations are in the pipeline for Aloware?](https://www.g2.com/discussions/25272-what-other-integrations-are-in-the-pipeline-for-aloware) - 1 comment, 1 upvote - [View Aloware pricing details and edition comparison](https://www.g2.com/products/aloware/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A11%3A36+-0500&secure%5Bsession_id%5D=f6f8837d-2bbb-4bca-94c3-d8f97711ea02&secure%5Btoken%5D=d8715860f23e662a66f53602a34a489895446640c64e1c56a6935bd423405db1&format=llm_user) ## Aloware Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) ## Aloware Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging **Quality Assurance** - Evaluation - Calibration - Reports **Channels** - Voice - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Conference Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat **Engagement** - Feedback - Dashboards - Training - Activity Dashboard **Functions** - Call Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Performance** - Third-Party Integrations - Compliance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Machine Learning **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **SMS Platform** - Reporting - Marketing Automation - White Label - Short Codes - API Integration - QR Codes **Generative AI** - Call Routing - Generative AI **Generative AI** - Generative AI - Lead Generation **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **AI - RCS Business Messaging** - AI **Additional Functionality** - Customer Journey Mapping - Employee Coaching Tools - Queue Management - Sentiment Analysis - Call Monitoring - Quality Management - Customer Surveys - Agent Interface - Knowledge Base Management - Collaboration Tools - Leaderboards - Employee Reward Programs - Workforce Management - Reporting/Analytics - Customer Experience Management - Predictive Dialer - Video Conferencing - Multi-Channel Communication - KPI Monitoring - AI Copilot - Feedback Management - IVR - Contact Management - Multiple Scoring Models - Real-Time Updates - Interaction Tracking - Call Recording - AI/Machine Learning - Screen Recording - Workflow Automation **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Generative AI** - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Aloware Alternatives - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (853 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,362 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,602 reviews)