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At a Glance
Market Segments
Small-Business (51.2% of reviews)
Small-Business (83.6% of reviews)
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
Free Trial
Aloware
Star Rating
(820)4.1 out of 5
Market Segments
Small-Business (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
Browse all 4 pricing plansKixie PowerCall & SMS
Star Rating
(861)4.8 out of 5
Market Segments
Small-Business (83.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kixie PowerCall & SMS excels in Quality of Support with a score of 9.6, while Aloware lags behind at 8.5. Reviewers mention that Kixie's support team is responsive and knowledgeable, making it easier for small businesses to resolve issues quickly.
- Reviewers mention that Kixie PowerCall & SMS offers superior Ease of Use with a score of 9.4 compared to Aloware's 8.4. Users appreciate Kixie's intuitive interface, which simplifies the onboarding process and allows teams to start using the software effectively right away.
- Users on G2 highlight Kixie's strong performance in Lead Qualification with a score of 9.0, while Aloware scores only 7.7. Reviewers say that Kixie's features, such as automated lead scoring, help teams prioritize their outreach efforts more effectively.
- G2 users report that Kixie PowerCall & SMS shines in CRM Integration with a score of 9.6, whereas Aloware scores 8.2. Reviewers mention that Kixie's seamless integration with popular CRMs enhances workflow efficiency and data management.
- Users say that Kixie PowerCall & SMS outperforms Aloware in Task Management, scoring 9.3 compared to Aloware's 7.1. Reviewers appreciate Kixie's task assignment features, which help teams stay organized and focused on their priorities.
- Reviewers mention that Kixie PowerCall & SMS provides a better experience in Call Routing with a score of 9.5, while Aloware scores 7.7. Users report that Kixie's advanced call routing options ensure that calls are directed to the right team members, improving customer satisfaction.
Pricing
Entry-Level Pricing
Aloware
Startup Plan
Starting at $199.00
1 Plan Per Month
Just getting started? Our SU199 plan comes complete with everything you need to successfully launch your business!
- CRM Integration + Webhooks
- 500 US / Canada calling minutes per month
- 500 texts per month
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
Free Trial
Aloware
Free Trial is available
Kixie PowerCall & SMS
Free Trial is available
Ratings
Meets Requirements
8.4
690
9.3
743
Ease of Use
8.3
704
9.3
758
Ease of Setup
8.4
395
9.2
453
Ease of Admin
8.7
196
9.1
300
Quality of Support
8.5
617
9.6
737
Has the product been a good partner in doing business?
9.0
196
9.2
299
Product Direction (% positive)
8.2
684
9.4
749
Features by Category
Lead Facilitation
7.9
43
Feature Not Available
7.7
44
8.8
71
7.8
43
9.1
77
7.8
43
8.9
72
Organization
8.1
43
9.0
49
8.2
43
9.0
73
8.0
43
9.3
81
Performance Analysis
7.8
48
9.5
76
8.4
47
9.5
82
Sales Analysis
Feature Not Available
9.4
68
Feature Not Available
9.2
71
Generative AI
Feature Not Available
9.2
36
Feature Not Available
9.5
35
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
7.0
196
9.1
160
6.8
192
8.9
154
8.3
195
9.5
193
7.5
190
9.0
155
8.1
194
9.5
188
6.6
192
8.8
145
7.3
191
9.0
157
Repeatability and Reportability
7.3
188
9.0
155
7.4
191
9.2
157
7.4
191
9.2
162
6.9
190
9.1
155
6.4
184
8.6
135
AI and Automation
6.8
184
9.0
143
6.5
185
8.8
138
6.6
186
8.8
135
Feature Not Available
8.8
129
6.6
185
8.6
129
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - Sales Engagement
8.0
5
8.2
17
8.0
5
8.2
17
8.3
5
8.3
17
7.7
5
8.3
17
8.0
5
8.1
16
8.0
5
8.1
16
8.3
5
8.0
16
Dialing Options
8.5
191
|
Verified
9.2
297
|
Verified
8.5
185
|
Verified
9.3
284
|
Verified
Not enough data
8.9
11
Agent Tools
8.0
152
|
Verified
8.7
256
|
Verified
7.9
154
|
Verified
8.8
269
|
Verified
8.9
193
|
Verified
9.6
318
|
Verified
Automation
8.1
156
9.0
259
|
Verified
7.9
152
|
Verified
9.0
254
|
Verified
8.0
153
|
Verified
9.0
251
Agentic AI - Auto Dialer
9.0
5
8.5
9
8.7
5
8.7
9
AI Capabilities - Auto Dialer
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
8.5
8
Call Analytics
Not enough data
9.7
21
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
9.4
21
Agent Performance Management
Not enough data
8.8
19
Not enough data
7.8
20
Not enough data
8.6
20
Generative AI
Not enough data
8.3
21
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.0
102
8.8
85
8.4
106
9.4
96
7.7
105
8.8
81
7.5
101
9.1
86
7.2
101
8.8
71
7.4
104
8.6
78
7.6
104
9.3
95
7.6
102
9.1
86
SMS Platform
7.6
99
9.3
90
7.6
98
9.2
88
6.7
98
8.7
74
Feature Not Available
Feature Not Available
6.6
96
Feature Not Available
7.3
95
9.1
81
Agentic AI - SMS Marketing
8.9
6
8.6
6
8.9
6
8.6
6
9.2
6
8.3
6
9.4
6
8.1
6
8.9
6
7.8
6
8.6
6
8.3
6
Quality Assurance
8.2
23
Not enough data
8.4
22
Not enough data
8.8
23
Not enough data
Engagement
9.3
23
Not enough data
9.0
23
Not enough data
8.7
21
Not enough data
Performance
8.4
23
Not enough data
8.9
22
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Channels
8.7
307
|
Verified
9.5
104
Feature Not Available
8.6
71
Feature Not Available
8.6
71
8.6
299
|
Verified
9.1
103
7.9
243
8.8
92
Generative AI
Feature Not Available
8.6
65
Functions
8.1
281
|
Verified
9.3
89
8.0
280
|
Verified
9.0
87
8.3
269
|
Verified
9.3
86
7.5
182
8.9
82
8.2
274
|
Verified
9.3
87
8.0
259
|
Verified
9.0
89
8.1
282
|
Verified
9.1
91
8.4
271
|
Verified
9.1
88
Agentic AI - Contact Center
8.2
10
Not enough data
7.9
8
Not enough data
8.8
10
Not enough data
9.2
10
Not enough data
Administrative
8.2
285
|
Verified
9.2
92
8.5
269
|
Verified
9.4
92
8.5
310
|
Verified
9.2
95
8.7
290
|
Verified
9.4
93
8.2
254
8.9
75
Platform
7.4
76
8.9
86
7.5
77
8.6
96
7.5
76
9.1
95
7.7
75
9.2
103
7.6
76
9.1
99
7.5
75
9.0
88
7.7
76
9.1
92
Generative AI
Feature Not Available
8.0
75
Workforce Management
8.3
77
9.3
105
8.0
76
9.2
97
Call Center Infrastructure (CCI)
Not enough data
7.4
21
Not enough data
8.3
21
Not enough data
7.7
21
Not enough data
7.3
21
Administrative
8.2
75
9.4
108
8.3
76
9.2
107
Platform Basics - VoIP Providers
6.7
11
Not enough data
7.0
11
Not enough data
6.4
11
Not enough data
6.8
11
Not enough data
5.8
11
Not enough data
5.9
11
Not enough data
Basic Communication
8.5
34
9.8
84
|
Verified
5.7
32
Feature Not Available
7.5
34
Feature Not Available
Feature Not Available
Feature Not Available
6.1
31
9.4
68
|
Verified
Feature Not Available
9.6
71
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.2
34
9.6
70
7.1
34
9.8
82
7.0
34
9.8
60
Advanced Features
6.4
31
9.5
66
6.4
30
9.6
62
|
Verified
8.4
31
9.8
81
Agentic AI - Sales Performance Management
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Incentives
Not enough data
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Personalization
Not enough data
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Administrative
Not enough data
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Agentic AI - Outbound Call Tracking
9.0
5
8.1
9
9.3
5
8.1
9
Calling
9.0
295
|
Verified
9.7
331
8.1
259
|
Verified
9.3
267
8.6
275
|
Verified
9.5
300
8.8
290
|
Verified
9.6
326
Not enough data
9.4
11
Contacts
8.2
286
|
Verified
9.1
296
8.0
276
|
Verified
9.1
278
8.2
272
|
Verified
9.3
283
Insights
8.0
272
|
Verified
9.3
288
8.2
273
|
Verified
9.4
294
8.3
258
|
Verified
9.5
291
7.5
233
8.8
236
7.7
233
9.0
231
Not enough data
8.8
11
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.6
73
Not enough data
9.3
70
Not enough data
9.2
40
Not enough data
Feature Not Available
Feedback
Not enough data
9.6
66
Not enough data
9.7
64
Not enough data
9.6
61
Not enough data
9.4
68
Not enough data
9.5
70
Not enough data
9.2
70
Not enough data
9.3
63
Generative AI
Not enough data
8.3
32
Categories
Categories
Shared Categories
Aloware and Kixie PowerCall & SMS are categorized as Sales Engagement, Auto Dialer, Outbound Call Tracking, Call Center Infrastructure (CCI), Contact Center, AI Sales Assistant, VoIP Providers, and SMS Marketing
Unique Categories
Aloware is categorized as Contact Center Quality Assurance
Kixie PowerCall & SMS is categorized as Sales Coaching, Sales Performance Management, and Conversation Intelligence
Reviews
Reviewers' Company Size
Aloware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.2%
Marketing and Advertising
7.8%
Information Technology and Services
6.0%
Consulting
5.4%
Real Estate
5.4%
Other
64.1%
Financial Services
11.3%
Marketing and Advertising
10.6%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.9%
Discussions
What is the maximum contacts I can add on Aloware?
1 Comment
AR
As much as needed. We don't really enforce any limits on contacts or call history. Add away! Read more
Can I download the phonebook record and what is the maximum contacts to be saved?
1 Comment
AR
There is no limit to the amount of contacts you can have in Aloware. To export your contacts, simply go to Contacts and there is an Export button at the top...Read more
I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.
1 Comment
AR
Hi Brian,
Alo has multiple layers of visibility limitations when pulling down recordings, to prevent unauthorized access. Please get in touch with our...Read more
What is the best way to avoid being confused with Spam with using the local presence feature?
1 Comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
Do you offer a longer cord on the headset?
1 Comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
How come we cannot add a phone number to our Hubspot integration after getting off the call?
1 Comment
Official Response from Kixie PowerCall & SMS
Kixie will automatically create a new contact and after the call you can merge the contacts. Read more
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