Compare Aloware and JustCall 
At a Glance
Market Segments
Small-Business (51.2% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
$29.00 2 - User/Month (Billed Annually)
Aloware
Star Rating
(822)4.1 out of 5
Market Segments
Small-Business (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
Free Trial is available
Browse all 4 pricing plansJustCall
Star Rating
(2,382)4.3 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JustCall excels in user experience, with many users praising its intuitive interface and ease of use. One user mentioned, "I like how JustCall is very easy to use and user-friendly," highlighting its straightforward design that allows for quick onboarding without extensive training.
- Users say that JustCall's integration capabilities are a significant advantage, as it allows for seamless communication management. Reviewers appreciate how it "streamlines communication" by consolidating calls and messages in one platform, which saves time and enhances organization.
- According to verified reviews, Aloware offers a solid user interface that is both fast and intuitive. Users have noted that it is not complicated, making it easier to maintain communication with clients, especially when sending SMS, which is a crucial feature for sales and service representatives.
- Reviewers mention that while Aloware combines various functionalities like calling, SMS/MMS, and contact management, it faces challenges in terms of overall user satisfaction compared to JustCall. Users have expressed a desire for more streamlined features, indicating that tool fragmentation can still be an issue.
- G2 reviewers highlight that JustCall has a significantly higher volume of recent reviews, suggesting a more active user base and ongoing improvements. With 126 recent reviews compared to Aloware's 3, this indicates that JustCall is continuously evolving based on user feedback.
- Users report that JustCall's support quality is commendable, with many appreciating the real-time assistance available. This level of support is crucial for users who rely on the platform for their daily operations, as one user noted, "I appreciate their real-time support," which enhances their overall experience.
Pricing
Entry-Level Pricing
Aloware
Startup Plan
Starting at $199.00
1 Plan Per Month
Just getting started? Our SU199 plan comes complete with everything you need to successfully launch your business!
- CRM Integration + Webhooks
- 500 US / Canada calling minutes per month
- 500 texts per month
JustCall
Team
$29.00
2 - User/Month (Billed Annually)
Business phone system with CRM integrations
- Local number in 70+ countries
- Unlimited inbound minutes
- Unlimited outbound minutes
Free Trial
Aloware
Free Trial is available
JustCall
Free Trial is available
Ratings
Meets Requirements
8.4
690
8.6
2,153
Ease of Use
8.3
705
8.8
2,201
Ease of Setup
8.4
397
8.7
1,927
Ease of Admin
8.7
196
8.6
732
Quality of Support
8.5
617
8.3
1,995
Has the product been a good partner in doing business?
9.0
196
8.6
731
Product Direction (% positive)
8.2
685
8.7
2,143
Features by Category
Ticket and Case Management
Not enough data
8.1
150
Not enough data
8.0
150
Not enough data
7.9
145
Not enough data
7.6
146
Not enough data
7.5
135
Not enough data
8.0
140
Not enough data
7.6
133
Not enough data
8.0
143
Generative AI
Not enough data
7.5
105
Not enough data
7.7
36
Agentic AI - Help Desk
Not enough data
7.5
10
Not enough data
6.2
10
Not enough data
7.3
10
Communication Channels
Not enough data
7.7
135
Not enough data
7.7
132
Not enough data
7.9
142
Not enough data
7.2
129
Not enough data
8.5
141
Platform
Not enough data
7.9
145
Not enough data
7.8
286
Not enough data
8.4
149
Not enough data
8.3
150
Not enough data
8.1
148
Not enough data
8.4
148
Lead Facilitation
7.9
43
Feature Not Available
7.7
44
Feature Not Available
7.8
43
7.5
54
7.8
43
7.9
56
Organization
8.1
43
Feature Not Available
8.2
43
Feature Not Available
8.0
43
Feature Not Available
Performance Analysis
7.8
48
7.8
55
8.4
47
8.0
56
Sales Analysis
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
7.3
56
Feature Not Available
Feature Not Available
Agentic AI - AI Sales Assistant
Not enough data
7.5
12
Not enough data
7.0
11
Not enough data
6.5
10
Not enough data
7.9
13
Not enough data
7.4
12
Not enough data
7.1
13
Not enough data
8.2
11
Integrated Workflows
7.0
195
Not enough data
6.8
191
Not enough data
8.3
194
Not enough data
7.5
189
Not enough data
8.1
193
Not enough data
6.5
191
Not enough data
7.3
190
Not enough data
Repeatability and Reportability
7.3
187
Not enough data
7.4
190
Not enough data
7.4
190
Not enough data
6.9
189
Not enough data
6.4
183
Not enough data
AI and Automation
6.8
183
Not enough data
6.5
184
Not enough data
6.6
185
Not enough data
Feature Not Available
Not enough data
6.6
184
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
8.5
190
|
Verified
8.4
576
8.5
184
|
Verified
8.5
572
|
Verified
Not enough data
8.5
9
Agent Tools
8.0
151
|
Verified
7.9
540
|
Verified
7.9
153
|
Verified
8.1
561
|
Verified
8.9
192
|
Verified
9.0
582
|
Verified
Automation
8.1
155
8.1
544
|
Verified
7.9
151
|
Verified
8.1
542
|
Verified
8.0
152
|
Verified
8.0
544
|
Verified
Agentic AI - Auto Dialer
Not enough data
8.6
11
Not enough data
8.8
14
AI Capabilities - Auto Dialer
Not enough data
8.1
9
Not enough data
9.4
8
Not enough data
9.4
8
Call Analytics
Not enough data
8.7
54
Not enough data
7.9
53
Not enough data
8.0
52
Not enough data
8.1
53
Artificial Intelligence - Conversation Intelligence
Not enough data
8.1
53
Not enough data
8.2
53
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Agentic AI - Conversation Intelligence
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
8.1
6
Text Messaging
8.0
101
8.4
321
8.4
105
8.7
335
7.7
104
8.4
327
7.5
100
8.0
311
7.2
100
7.2
302
7.4
103
8.0
319
7.7
103
8.1
314
7.6
101
8.3
320
SMS Platform
7.7
98
8.0
312
7.5
97
8.2
318
6.7
97
7.2
309
Feature Not Available
7.1
307
6.6
95
7.2
295
7.3
95
8.1
306
Agentic AI - SMS Marketing
9.3
5
8.2
11
9.0
5
8.5
12
9.3
5
7.9
12
9.7
5
7.8
12
9.3
5
8.1
12
9.0
5
7.6
12
Channels
Not enough data
8.0
351
Not enough data
7.8
351
Not enough data
6.9
352
Design
Not enough data
7.8
352
Not enough data
7.3
358
Not enough data
8.1
365
Not enough data
8.1
358
Not enough data
8.3
352
Generative AI
Not enough data
7.4
139
Not enough data
Feature Not Available
Quality Assurance
8.2
23
8.0
67
8.4
22
7.9
62
8.8
23
8.0
60
Engagement
9.3
23
8.0
65
9.0
23
8.1
68
8.7
21
7.5
63
Performance
8.4
23
8.7
66
8.9
22
8.6
63
Generative AI
Feature Not Available
7.5
63
Feature Not Available
7.7
60
Channels
8.7
307
|
Verified
8.7
503
|
Verified
Feature Not Available
7.4
454
Feature Not Available
7.6
436
8.6
299
|
Verified
8.4
494
|
Verified
7.9
242
Feature Not Available
Generative AI
7.0
72
Feature Not Available
Functions
8.1
280
|
Verified
8.1
493
|
Verified
8.0
279
|
Verified
8.1
478
|
Verified
8.3
268
|
Verified
8.0
485
|
Verified
7.5
181
7.9
415
8.2
274
|
Verified
8.0
450
|
Verified
8.0
258
|
Verified
8.2
463
|
Verified
8.1
281
|
Verified
8.0
446
|
Verified
8.4
270
|
Verified
8.0
445
|
Verified
Agentic AI - Contact Center
8.3
9
7.2
6
8.1
7
8.6
7
8.9
9
7.2
6
9.3
9
7.5
6
Administrative
8.2
284
|
Verified
8.3
483
|
Verified
8.5
268
|
Verified
8.4
484
|
Verified
8.5
309
|
Verified
8.4
520
|
Verified
8.7
289
|
Verified
8.7
459
|
Verified
8.2
253
7.9
463
Responses
Not enough data
7.8
33
Not enough data
8.0
32
Not enough data
8.4
32
Automation - AI Agents
Not enough data
Feature Not Available
Not enough data
7.5
31
Not enough data
7.2
30
Not enough data
Feature Not Available
Not enough data
7.6
31
Platform
Not enough data
7.9
32
Not enough data
8.3
33
Not enough data
7.9
33
Autonomy - AI Agents
Not enough data
7.6
30
Not enough data
Feature Not Available
Not enough data
7.5
32
Not enough data
7.7
31
Generative AI
Not enough data
7.6
31
Not enough data
7.3
32
Workforce Management
Not enough data
8.4
87
Not enough data
8.0
84
Not enough data
7.8
88
Not enough data
7.6
83
Not enough data
8.3
91
Administration
Not enough data
7.9
84
Not enough data
8.1
86
Not enough data
8.4
88
Not enough data
7.6
78
Not enough data
7.9
89
Platform
7.4
75
7.4
282
7.5
76
8.2
287
7.5
75
7.9
291
7.7
74
8.3
295
7.6
75
8.1
289
7.5
74
7.8
282
7.8
75
8.1
284
Generative AI
7.3
37
6.9
99
Workforce Management
8.4
76
8.5
284
8.1
75
8.4
285
Call Center Infrastructure (CCI)
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
7.9
8
Administrative
8.3
74
8.8
292
8.3
75
8.4
290
Generative AI
Not enough data
7.5
35
Not enough data
7.7
36
Not enough data
7.6
35
Communication
Not enough data
8.0
201
Not enough data
8.2
203
Not enough data
7.7
191
Not enough data
8.1
191
Not enough data
7.5
193
Internal Use
Not enough data
7.8
286
Not enough data
8.0
198
Not enough data
7.9
194
Not enough data
7.9
190
Not enough data
8.2
195
Not enough data
8.2
196
Generative AI
Not enough data
7.2
36
Self-Service Experience
Not enough data
8.2
165
Not enough data
7.9
170
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
165
Self-Service Platform
Not enough data
7.9
167
Not enough data
8.1
166
Not enough data
7.4
165
Not enough data
8.5
166
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.2
55
Generative AI
Not enough data
7.2
72
Not enough data
7.3
73
Generative AI
Not enough data
7.3
127
Not enough data
7.4
126
Not enough data
Feature Not Available
Monitoring
Not enough data
8.4
136
Not enough data
8.0
135
Not enough data
Feature Not Available
Not enough data
7.6
129
Not enough data
7.3
127
Activity Monitoring - Employee Monitoring
Not enough data
8.8
144
Not enough data
7.5
127
Not enough data
6.7
130
Not enough data
7.3
132
Feedback
Not enough data
8.0
131
Productivity Analytics - Employee Monitoring
Not enough data
8.1
59
Not enough data
8.4
59
Not enough data
7.9
58
Not enough data
7.6
58
Basic Communication - Cloud PBX
Not enough data
8.5
42
Not enough data
8.6
43
Not enough data
8.6
39
Not enough data
8.5
39
Not enough data
8.6
42
Not enough data
8.7
39
Advanced Features - Cloud PBX
Not enough data
8.5
38
Not enough data
8.5
40
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics - VoIP Providers
6.5
10
7.8
9
6.8
10
7.8
10
6.2
10
7.8
9
6.8
10
7.7
10
5.7
10
6.7
7
5.8
10
6.4
7
Basic Communication
8.4
33
9.0
320
|
Verified
5.6
31
5.9
262
7.4
33
7.7
280
Feature Not Available
Feature Not Available
6.0
30
7.0
271
|
Verified
Feature Not Available
7.6
269
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
6.3
5
Access
7.1
33
7.8
270
|
Verified
7.1
33
8.2
294
7.0
33
8.1
286
Advanced Features
6.3
30
7.1
267
6.3
29
7.0
254
|
Verified
8.3
30
8.8
306
|
Verified
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
7.6
24
Not enough data
7.5
23
Calling
9.0
294
|
Verified
9.0
658
8.1
258
|
Verified
8.1
589
8.6
274
|
Verified
8.6
625
8.8
289
|
Verified
8.7
625
Not enough data
7.8
27
Contacts
8.2
285
|
Verified
8.2
606
8.0
275
|
Verified
8.0
590
8.2
271
|
Verified
7.9
587
Insights
8.0
271
|
Verified
8.4
620
8.2
272
|
Verified
8.2
614
8.3
257
|
Verified
8.0
587
7.5
232
7.1
547
7.7
232
7.3
540
Not enough data
7.8
25
Agentic AI - Audio Conferencing
Not enough data
8.1
6
Not enough data
7.8
6
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.1
22
Not enough data
7.8
24
Not enough data
7.9
21
Not enough data
7.5
23
Not enough data
7.7
26
Customer Interaction Automation - AI Customer Support Agents
Not enough data
7.9
23
Not enough data
7.8
23
Not enough data
8.3
24
Not enough data
8.3
31
Automation
Not enough data
8.6
33
Not enough data
8.0
23
Not enough data
8.7
24
Autonomy
Not enough data
7.9
21
Not enough data
8.3
23
Not enough data
8.4
24
Not enough data
8.2
23
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aloware and JustCall are categorized as Auto Dialer, Outbound Call Tracking, Call Center Infrastructure (CCI), Contact Center, AI Sales Assistant, VoIP Providers, SMS Marketing, and Contact Center Quality Assurance
Unique Categories
Aloware is categorized as Sales Engagement
JustCall is categorized as AI Customer Support Agents, Cloud PBX Platforms, Digital Customer Service Platforms, AI Agents For Business Operations, Customer Communications Management, Speech Analytics, Conversation Intelligence, Audio Conferencing, Live Chat, Employee Monitoring, Help Desk, Contact Center Workforce, Customer Self-Service, and AI Voice Assistants
Reviews
Reviewers' Company Size
Aloware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JustCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.2%
Marketing and Advertising
7.6%
Information Technology and Services
6.0%
Consulting
5.4%
Real Estate
5.4%
Other
64.2%
Computer Software
10.3%
Financial Services
6.4%
Real Estate
6.0%
Information Technology and Services
5.7%
Marketing and Advertising
5.3%
Other
66.3%
Alternatives
Discussions
how can i set up my power dialer
1 Comment
DO
Hey Carlos,
It's Dale from Solution Sales of Aloware.
I see that the Power Dialer for the account is already enabled. there will be a few ways how to...Read more
I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.
1 Comment
AR
Hi Brian,
Alo has multiple layers of visibility limitations when pulling down recordings, to prevent unauthorized access. Please get in touch with our...Read more
Can I download the phonebook record and what is the maximum contacts to be saved?
1 Comment
AR
There is no limit to the amount of contacts you can have in Aloware. To export your contacts, simply go to Contacts and there is an Export button at the top...Read more
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 Comments
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
Can I send video or audio messages to my clients?
2 Comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature.
Joseph, you can set up automation for sending short follow-up audio or video...Read more
What is the reason you can not copy and paste in the texting portion?
2 Comments
HD
use the control - C for copy and control - V for paste that is what I do!Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
