# Aloware vs JustCall Comparison
---
## AI Generated Summary
- **G2 reviewers report** that JustCall excels in user experience, with many users praising its **intuitive interface** and ease of use. One user mentioned, "I like how JustCall is very easy to use and user-friendly," highlighting its straightforward design that allows for quick onboarding without extensive training.
- **Users say** that JustCall's integration capabilities are a significant advantage, as it allows for seamless communication management. Reviewers appreciate how it "streamlines communication" by consolidating calls and messages in one platform, which saves time and enhances organization.
- **According to verified reviews** , Aloware offers a solid user interface that is both **fast and intuitive**. Users have noted that it is not complicated, making it easier to maintain communication with clients, especially when sending SMS, which is a crucial feature for sales and service representatives.
- **Reviewers mention** that while Aloware combines various functionalities like calling, SMS/MMS, and contact management, it faces challenges in terms of overall user satisfaction compared to JustCall. Users have expressed a desire for more streamlined features, indicating that tool fragmentation can still be an issue.
- **G2 reviewers highlight** that JustCall has a significantly higher volume of recent reviews, suggesting a more active user base and ongoing improvements. With 126 recent reviews compared to Aloware's 3, this indicates that JustCall is continuously evolving based on user feedback.
- **Users report** that JustCall's support quality is commendable, with many appreciating the **real-time assistance** available. This level of support is crucial for users who rely on the platform for their daily operations, as one user noted, "I appreciate their real-time support," which enhances their overall experience.



| | Aloware | JustCall | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 824 | 2,383 | 
| **Largest Market Segment** | Small-Business (51.2% of reviews) | Small-Business (61.1% of reviews) | 
| **Entry Level Price** | Starting at $199.00 1 Plan Per Month | $29.00 2 - User/Month (Billed Annually) | 

---
## Top Pros & Cons

### Aloware

Pros:
- Ease of Use (126 reviews)
- Helpful (84 reviews)

Cons:
- Call Issues (90 reviews)
- Slow Performance (51 reviews)

### JustCall

Pros:
- Ease of Use (853 reviews)
- Features (528 reviews)

Cons:
- Call Issues (466 reviews)
- Call Functionality (324 reviews)

---
## Ratings Comparison
| Rating | Aloware | JustCall | 
|---|---|---|
  | **Meets Requirements** | 8.4 (692 reviews) | 8.6 (2154 reviews) | 
  | **Ease of Use** | 8.3 (707 reviews) | 8.8 (2202 reviews) | 
  | **Ease of Setup** | 8.4 (399 reviews) | 8.7 (1928 reviews) | 
  | **Ease of Admin** | 8.7 (196 reviews) | 8.6 (732 reviews) | 
  | **Quality of Support** | 8.5 (619 reviews) | 8.3 (1996 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (196 reviews) | 8.6 (731 reviews) | 
  | **Product Direction (% positive)** | 8.3 (687 reviews) | 8.7 (2143 reviews) | 

---
## Pricing

### Aloware

#### Entry-Level Pricing

Plan: Startup Plan

Price: Starting at $199.00 1 Plan Per Month

Description: Just getting started? Our SU199 plan comes complete with everything you need to successfully launch your business! 

Key Features:
- CRM Integration + Webhooks
- 500 US / Canada calling minutes per month
- 500 texts per month

[Browse all 4 editions](https://www.g2.com/products/aloware/pricing)

#### Free Trial

Yes

### JustCall

#### Entry-Level Pricing

Plan: Team

Price: $29.00 2 - User/Month (Billed Annually)

Description: Business phone system with CRM integrations

Key Features:
- Local number in 70+ countries
- Unlimited inbound minutes
- Unlimited outbound minutes

[Browse all 8 editions](https://www.g2.com/products/saas-labs-justcall/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | 7.7/10 | 320 |

#### Ticket and Case Management

| Feature | Aloware | JustCall | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | 8.1 (150 reviews) | 
| **Ticket response user experience** | Not enough data | 8.0 (150 reviews) | 
| **Workflow** | Not enough data | 7.9 (145 reviews) | 
| **Response Automation** | Not enough data | 7.6 (146 reviews) | 
| **SLA Management** | Not enough data | 7.5 (135 reviews) | 
| **Attachments/Screencasts** | Not enough data | 8.0 (140 reviews) | 
| **Ticket Collaboration** | Not enough data | 7.6 (133 reviews) | 
| **Customer and Contacts Database** | Not enough data | 8.0 (143 reviews) | 

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (105 reviews) | 
| **AI Text Summarization** | Not enough data | 7.7 (36 reviews) | 

#### Agentic AI - Help Desk

| Feature | Aloware | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.2 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (10 reviews) | 

#### Communication Channels

| Feature | Aloware | JustCall | 
|---|---|---|
| **Customer Portal** | Not enough data | 7.7 (135 reviews) | 
| **Email to Case** | Not enough data | 7.7 (132 reviews) | 
| **Chat/Live Support** | Not enough data | 7.9 (142 reviews) | 
| **Social Integration** | Not enough data | 7.2 (129 reviews) | 
| **Voice** | Not enough data | 8.5 (141 reviews) | 

#### Platform

| Feature | Aloware | JustCall | 
|---|---|---|
| **Mobile User Support** | Not enough data | 7.9 (145 reviews) | 
| **Customization ** | Not enough data | 7.8 (286 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.4 (149 reviews) | 
| **Integration** | Not enough data | 8.3 (150 reviews) | 
| **Reporting** | Not enough data | 8.1 (148 reviews) | 
| **Dashboards** | Not enough data | 8.4 (148 reviews) | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 8.0/10 | 49 |
| **JustCall** | 7.7/10 | 61 |

#### Lead Facilitation

| Feature | Aloware | JustCall | 
|---|---|---|
| **Customer-facing Chatbot** | 7.9 (43 reviews) | Feature Not Available | 
| **Lead Qualification** | 7.7 (44 reviews) | Feature Not Available | 
| **Lead Follow-up** | 7.8 (43 reviews) | 7.5 (54 reviews) | 
| **Meeting Scheduling ** | 7.8 (43 reviews) | 7.9 (56 reviews) | 

#### Organization

| Feature | Aloware | JustCall | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.1 (43 reviews) | Feature Not Available | 
| **Data Entry** | 8.2 (43 reviews) | Feature Not Available | 
| **Integrations / APIs** | 8.0 (43 reviews) | Feature Not Available | 

#### Performance Analysis

| Feature | Aloware | JustCall | 
|---|---|---|
| **Coaching ** | 7.8 (48 reviews) | 7.8 (55 reviews) | 
| **Peformance Tracking** | 8.4 (47 reviews) | 8.0 (56 reviews) | 

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.3 (56 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Aloware | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (12 reviews) | 
| **Multi-step Planning** | Not enough data | 7.0 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.4 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (13 reviews) | 
| **Decision Making** | Not enough data | 8.2 (11 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 7.1/10 | 199 |
| **JustCall** | N/A | N/A |

#### Integrated Workflows

| Feature | Aloware | JustCall | 
|---|---|---|
| **Task Management** | 7.0 (195 reviews) | Not enough data | 
| **Email Tracking/Automation** | 6.8 (191 reviews) | Not enough data | 
| **Calls and Voice** | 8.3 (194 reviews) | Not enough data | 
| **Other Outreach Options ** | 7.5 (189 reviews) | Not enough data | 
| **CRM Integration** | 8.1 (193 reviews) | Not enough data | 
| **Calendar** | 6.5 (191 reviews) | Not enough data | 
| **Shared Records** | 7.3 (190 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Aloware | JustCall | 
|---|---|---|
| **Content Management** | 7.3 (187 reviews) | Not enough data | 
| **Workflow Management** | 7.4 (190 reviews) | Not enough data | 
| **Workflow Performance** | 7.4 (190 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 6.9 (189 reviews) | Not enough data | 
| **Gamification** | 6.4 (183 reviews) | Not enough data | 

#### AI and Automation

| Feature | Aloware | JustCall | 
|---|---|---|
| **Lead Prioritization** | 6.8 (183 reviews) | Not enough data | 
| **Lead Scoring** | 6.5 (184 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 6.6 (185 reviews) | Not enough data | 
| **Buyer Intelligence** | Feature Not Available | Not enough data | 
| **Machine Learning** | 6.6 (184 reviews) | Not enough data | 

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Aloware | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 8.2/10 | 210 |
| **JustCall** | 8.5/10 | 627 |

#### Dialing Options

| Feature | Aloware | JustCall | 
|---|---|---|
| **Preview Dialing** | 8.5 (190 reviews) ✓ Verified | 8.4 (576 reviews) | 
| **Progressive Dialing** | 8.5 (184 reviews) ✓ Verified | 8.5 (572 reviews) ✓ Verified | 
| **Predictive Dialing** | Not enough data | 8.5 (9 reviews) | 

#### Agent Tools

| Feature | Aloware | JustCall | 
|---|---|---|
| **Whisper Coaching ** | 8.0 (151 reviews) ✓ Verified | 7.9 (540 reviews) ✓ Verified | 
| **Callback Scheduling ** | 7.9 (153 reviews) ✓ Verified | 8.1 (561 reviews) ✓ Verified | 
| **Call Recording ** | 8.9 (192 reviews) ✓ Verified | 9.0 (582 reviews) ✓ Verified | 

#### Automation

| Feature | Aloware | JustCall | 
|---|---|---|
| **Voice Activity Detection** | 8.1 (155 reviews) | 8.1 (544 reviews) ✓ Verified | 
| **Interactive Voice Response (IVR)** | 7.9 (151 reviews) ✓ Verified | 8.1 (542 reviews) ✓ Verified | 
| **Call Scrubbing** | 8.0 (152 reviews) ✓ Verified | 8.0 (544 reviews) ✓ Verified | 

#### Agentic AI - Auto Dialer

| Feature | Aloware | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (14 reviews) | 

#### AI Capabilities - Auto Dialer

| Feature | Aloware | JustCall | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | 8.1 (9 reviews) | 
| **Compliance Monitoring** | Not enough data | 9.4 (8 reviews) | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | 9.4 (8 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | 7.9/10 | 58 |

#### Call Analytics

| Feature | Aloware | JustCall | 
|---|---|---|
| **Call Recording** | Not enough data | 8.7 (54 reviews) | 
| **Machine Learning** | Not enough data | 7.9 (53 reviews) | 
| **Call Analysis** | Not enough data | 8.0 (52 reviews) | 
| **Lead Qualification** | Not enough data | 8.1 (53 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Aloware | JustCall | 
|---|---|---|
| **Customer Scoring** | Not enough data | 8.1 (53 reviews) | 
| **Speech-to-Text** | Not enough data | 8.2 (53 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Conversation Intelligence

| Feature | Aloware | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (5 reviews) | 
| **Decision Making** | Not enough data | 8.1 (6 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 8.0/10 | 109 |
| **JustCall** | 8.0/10 | 365 |

#### Text Messaging

| Feature | Aloware | JustCall | 
|---|---|---|
| **Bulk SMS** | 8.0 (101 reviews) | 8.4 (321 reviews) | 
| **Two-Way Text Messaging** | 8.4 (105 reviews) | 8.7 (335 reviews) | 
| **Text Scheduler** | 7.7 (104 reviews) | 8.4 (327 reviews) | 
| **Automatic Replies** | 7.5 (100 reviews) | 8.0 (311 reviews) | 
| **Automatic URL Shortening** | 7.2 (100 reviews) | 7.2 (302 reviews) | 
| **MMS Marketing** | 7.4 (103 reviews) | 8.0 (319 reviews) | 
| **Personalization** | 7.7 (103 reviews) | 8.1 (314 reviews) | 
| **Transactional SMS** | 7.6 (101 reviews) | 8.3 (320 reviews) | 

#### SMS Platform

| Feature | Aloware | JustCall | 
|---|---|---|
| **Reporting** | 7.7 (98 reviews) | 8.0 (312 reviews) | 
| **Automation** | 7.5 (97 reviews) | 8.2 (318 reviews) | 
| **White Label** | 6.7 (97 reviews) | 7.2 (309 reviews) | 
| **Text-to-Landline** | Feature Not Available | 7.1 (307 reviews) | 
| **Short Codes** | 6.6 (95 reviews) | 7.2 (295 reviews) | 
| **API Integration** | 7.3 (95 reviews) | 8.1 (306 reviews) | 

#### Agentic AI - SMS Marketing

| Feature | Aloware | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | 9.3 (5 reviews) | 8.2 (11 reviews) | 
| **Multi-step Planning** | 9.0 (5 reviews) | 8.5 (12 reviews) | 
| **Cross-system Integration** | 9.3 (5 reviews) | 7.9 (12 reviews) | 
| **Natural Language Interaction** | 9.7 (5 reviews) | 7.8 (12 reviews) | 
| **Proactive Assistance** | 9.3 (5 reviews) | 8.1 (12 reviews) | 
| **Decision Making** | 9.0 (5 reviews) | 7.6 (12 reviews) | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | 7.7/10 | 383 |

#### Channels

| Feature | Aloware | JustCall | 
|---|---|---|
| **Multi-Channel Coverage** | Not enough data | 8.0 (351 reviews) | 
| **Open Listening** | Not enough data | 7.8 (351 reviews) | 
| **Physical Media** | Not enough data | 6.9 (352 reviews) | 

#### Design

| Feature | Aloware | JustCall | 
|---|---|---|
| **Communications Strategy Development** | Not enough data | 7.8 (352 reviews) | 
| **Create Content** | Not enough data | 7.3 (358 reviews) | 
| **Personalization** | Not enough data | 8.1 (365 reviews) | 
| **Inbound Identification** | Not enough data | 8.1 (358 reviews) | 
| **Regulatory Compliance** | Not enough data | 8.3 (352 reviews) | 

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (139 reviews) | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 8.7/10 | 23 |
| **JustCall** | 8.0/10 | 71 |

#### Quality Assurance

| Feature | Aloware | JustCall | 
|---|---|---|
| **Evaluation** | 8.2 (23 reviews) | 8.0 (67 reviews) | 
| **Calibration** | 8.4 (22 reviews) | 7.9 (62 reviews) | 
| **Reports** | 8.8 (23 reviews) | 8.0 (60 reviews) | 

#### Engagement

| Feature | Aloware | JustCall | 
|---|---|---|
| **Feedback** | 9.3 (23 reviews) | 8.0 (65 reviews) | 
| **Dashboards** | 9.0 (23 reviews) | 8.1 (68 reviews) | 
| **Training** | 8.7 (21 reviews) | 7.5 (63 reviews) | 

#### Performance

| Feature | Aloware | JustCall | 
|---|---|---|
| **Integrations** | 8.4 (23 reviews) | 8.7 (66 reviews) | 
| **Compliance** | 8.9 (22 reviews) | 8.6 (63 reviews) | 

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.5 (63 reviews) | 
| **AI Text Summarization** | Feature Not Available | 7.7 (60 reviews) | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 8.2/10 | 342 |
| **JustCall** | 8.0/10 | 585 |

#### Channels

| Feature | Aloware | JustCall | 
|---|---|---|
| **Voice** | 8.7 (309 reviews) ✓ Verified | 8.7 (503 reviews) ✓ Verified | 
| **Social** | Feature Not Available | 7.4 (454 reviews) | 
| **Web Chat** | Feature Not Available | 7.6 (436 reviews) | 
| **Mobile SMS** | 8.6 (301 reviews) ✓ Verified | 8.4 (494 reviews) ✓ Verified | 
| **Email** | 7.9 (242 reviews) | Feature Not Available | 

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text-to-Speech** | 7.0 (72 reviews) | Feature Not Available | 

#### Functions

| Feature | Aloware | JustCall | 
|---|---|---|
| **Session Routing** | 8.1 (280 reviews) ✓ Verified | 8.1 (493 reviews) ✓ Verified | 
| **Session Queuing** | 8.0 (279 reviews) ✓ Verified | 8.1 (478 reviews) ✓ Verified | 
| **Concurrent Calling** | 8.3 (268 reviews) ✓ Verified | 8.0 (485 reviews) ✓ Verified | 
| **Speech Analytics** | 7.5 (181 reviews) | 7.9 (415 reviews) | 
| **Auto Dialer** | 8.2 (274 reviews) ✓ Verified | 8.0 (450 reviews) ✓ Verified | 
| **IVR** | 8.0 (258 reviews) ✓ Verified | 8.2 (463 reviews) ✓ Verified | 
| **Inbound Screen Pop** | 8.1 (281 reviews) ✓ Verified | 8.0 (446 reviews) ✓ Verified | 
| **Persistent Data** | 8.4 (270 reviews) ✓ Verified | 8.0 (445 reviews) ✓ Verified | 

#### Agentic AI - Contact Center

| Feature | Aloware | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (9 reviews) | 7.2 (6 reviews) | 
| **Cross-system Integration** | 7.7 (8 reviews) | 8.6 (7 reviews) | 
| **Natural Language Interaction** | 8.9 (9 reviews) | 7.2 (6 reviews) | 
| **Proactive Assistance** | 9.3 (9 reviews) | 7.5 (6 reviews) | 

#### Administrative

| Feature | Aloware | JustCall | 
|---|---|---|
| **Session Summary Notes** | 8.2 (284 reviews) ✓ Verified | 8.3 (483 reviews) ✓ Verified | 
| **Administrator Access** | 8.5 (268 reviews) ✓ Verified | 8.4 (484 reviews) ✓ Verified | 
| **Reporting & Dashboards** | 8.5 (309 reviews) ✓ Verified | 8.4 (520 reviews) ✓ Verified | 
| **Session Recording** | 8.7 (289 reviews) ✓ Verified | 8.7 (459 reviews) ✓ Verified | 
| **Agent Scheduling and Assignment** | 8.2 (253 reviews) | 7.9 (463 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | N/A | N/A |

#### Responses

| Feature | Aloware | JustCall | 
|---|---|---|
| **Personalization** | Not enough data | 7.8 (33 reviews) | 
| **Route To Human** | Not enough data | 8.0 (32 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 8.4 (32 reviews) | 

#### Automation - AI Agents

| Feature | Aloware | JustCall | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Feature Not Available | 
| **Customer Interaction Automation** | Not enough data | 7.5 (31 reviews) | 
| **Lead Generation** | Not enough data | 7.2 (30 reviews) | 
| **Document Processing** | Not enough data | Feature Not Available | 
| **Feedback Collection** | Not enough data | 7.6 (31 reviews) | 

#### Platform

| Feature | Aloware | JustCall | 
|---|---|---|
| **Conversation Editor** | Not enough data | 7.9 (32 reviews) | 
| **Integration** | Not enough data | 8.3 (33 reviews) | 
| **Human-In-The-Loop** | Not enough data | 7.9 (33 reviews) | 

#### Autonomy -  AI Agents

| Feature | Aloware | JustCall | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 7.6 (30 reviews) | 
| **Adaptive Responses** | Not enough data | Feature Not Available | 
| **Task Execution** | Not enough data | 7.5 (32 reviews) | 
| **Problem Solving** | Not enough data | 7.7 (31 reviews) | 

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (31 reviews) | 
| **AI Text Summarization** | Not enough data | 7.3 (32 reviews) | 

### Contact Center Workforce

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | 8.0/10 | 106 |

#### Workforce Management

| Feature | Aloware | JustCall | 
|---|---|---|
| **Agent Availability** | Not enough data | 8.4 (87 reviews) | 
| **Skills Management** | Not enough data | 8.0 (84 reviews) | 
| **Shift Scheduling** | Not enough data | 7.8 (88 reviews) | 
| **Agent Self-Service** | Not enough data | 7.6 (83 reviews) | 
| **Mobile Access** | Not enough data | 8.3 (91 reviews) | 

#### Administration

| Feature | Aloware | JustCall | 
|---|---|---|
| **Automation** | Not enough data | 7.9 (84 reviews) | 
| **Performance Analysis** | Not enough data | 8.1 (86 reviews) | 
| **Dashboards** | Not enough data | 8.4 (88 reviews) | 
| **Forecasting** | Not enough data | 7.6 (78 reviews) | 
| **Intraday Management** | Not enough data | 7.9 (89 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 7.8/10 | 79 |
| **JustCall** | 8.1/10 | 306 |

#### Platform

| Feature | Aloware | JustCall | 
|---|---|---|
| **Omnichannel** | 7.4 (75 reviews) | 7.4 (282 reviews) | 
| **Mobile Access** | 7.5 (76 reviews) | 8.2 (287 reviews) | 
| **Queue Management** | 7.5 (75 reviews) | 7.9 (291 reviews) | 
| **Call Routing** | 7.7 (74 reviews) | 8.3 (295 reviews) | 
| **Call Back** | 7.6 (75 reviews) | 8.1 (289 reviews) | 
| **IVR** | 7.5 (74 reviews) | 7.8 (282 reviews) | 
| **Automatic Call Distribution** | 7.8 (75 reviews) | 8.1 (284 reviews) | 

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text-to-Speech** | 7.3 (37 reviews) | 6.9 (99 reviews) | 

#### Workforce Management

| Feature | Aloware | JustCall | 
|---|---|---|
| **Call Monitoring** | 8.4 (76 reviews) | 8.5 (284 reviews) | 
| **Performance Evaluation** | 8.1 (75 reviews) | 8.4 (285 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Aloware | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (8 reviews) | 

#### Administrative

| Feature | Aloware | JustCall | 
|---|---|---|
| **Call Recording** | 8.3 (74 reviews) | 8.8 (292 reviews) | 
| **Reporting & Dashboards** | 8.3 (75 reviews) | 8.4 (290 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | 7.9/10 | 321 |

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (35 reviews) | 
| **AI Text Summarization** | Not enough data | 7.7 (36 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.6 (35 reviews) | 

#### Communication

| Feature | Aloware | JustCall | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 8.0 (201 reviews) | 
| **Notifications** | Not enough data | 8.2 (203 reviews) | 
| **Targeted Emails** | Not enough data | 7.7 (191 reviews) | 
| **In-App Messaging** | Not enough data | 8.1 (191 reviews) | 
| **Co-Browsing** | Not enough data | 7.5 (193 reviews) | 

####  Internal Use

| Feature | Aloware | JustCall | 
|---|---|---|
| **Customization ** | Not enough data | 7.8 (286 reviews) | 
| **Conversation Archiving** | Not enough data | 8.0 (198 reviews) | 
| **Lead Development** | Not enough data | 7.9 (194 reviews) | 
| **Knowledge Base** | Not enough data | 7.9 (190 reviews) | 
| **Team Inbox ** | Not enough data | 8.2 (195 reviews) | 
| **Customer Profiles** | Not enough data | 8.2 (196 reviews) | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | 8.0/10 | 180 |

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.2 (36 reviews) | 

#### Self-Service Experience

| Feature | Aloware | JustCall | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.2 (165 reviews) | 
| **Searchable Articles** | Not enough data | 7.9 (170 reviews) | 
| **Community Forums** | Not enough data | Feature Not Available | 
| **Mobile Optimization** | Not enough data | Feature Not Available | 
| **Personalization** | Not enough data | 8.3 (165 reviews) | 

#### Self-Service Platform

| Feature | Aloware | JustCall | 
|---|---|---|
| **Branding** | Not enough data | 7.9 (167 reviews) | 
| **Automation** | Not enough data | 8.1 (166 reviews) | 
| **Artificial Intelligence** | Not enough data | 7.4 (165 reviews) | 
| **Integrations** | Not enough data | 8.5 (166 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Aloware | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | 8.2/10 | 56 |

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.2 (55 reviews) | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | 7.4/10 | 76 |

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.2 (72 reviews) | 
| **AI Text Summarization** | Not enough data | 7.3 (73 reviews) | 

### Employee Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | 7.8/10 | 151 |

#### Generative AI

| Feature | Aloware | JustCall | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (127 reviews) | 
| **AI Text Summarization** | Not enough data | 7.4 (126 reviews) | 
| **AI Image-to-Text** | Not enough data | Feature Not Available | 

#### Monitoring

| Feature | Aloware | JustCall | 
|---|---|---|
| **Interactions** | Not enough data | 8.4 (136 reviews) | 
| **Web & Application Usage** | Not enough data | 8.0 (135 reviews) | 
| **Mobile App Usage** | Not enough data | Feature Not Available | 
| **Screenshots** | Not enough data | 7.6 (129 reviews) | 
| **Web Blocking** | Not enough data | 7.3 (127 reviews) | 

#### Activity Monitoring - Employee Monitoring

| Feature | Aloware | JustCall | 
|---|---|---|
| **Calls** | Not enough data | 8.8 (144 reviews) | 
| **Email Activity Tracking** | Not enough data | 7.5 (127 reviews) | 
| **Social Media Activity Tracking** | Not enough data | 6.7 (130 reviews) | 
| **Live Chat** | Not enough data | 7.3 (132 reviews) | 

#### Feedback

| Feature | Aloware | JustCall | 
|---|---|---|
| **Archives** | Not enough data | 8.0 (131 reviews) | 

#### Productivity Analytics - Employee Monitoring

| Feature | Aloware | JustCall | 
|---|---|---|
| **Project** | Not enough data | 8.1 (59 reviews) | 
| **Hours** | Not enough data | 8.4 (59 reviews) | 
| **Intelligence** | Not enough data | 7.9 (58 reviews) | 
| **Burnout Indicators** | Not enough data | 7.6 (58 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | 8.7/10 | 43 |

#### Basic Communication - Cloud PBX

| Feature | Aloware | JustCall | 
|---|---|---|
| **Call Management** | Not enough data | 8.5 (42 reviews) | 
| **Communication Management** | Not enough data | 8.6 (43 reviews) | 
| **Scalability** | Not enough data | 8.6 (39 reviews) | 
| **Integrations** | Not enough data | 8.5 (39 reviews) | 
| **Mobile Accessibility** | Not enough data | 8.6 (42 reviews) | 
| **Accessibility** | Not enough data | 8.7 (39 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Aloware | JustCall | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.5 (38 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.5 (40 reviews) | 
| **Support and Reliability** | Not enough data | Feature Not Available | 
| **Automated attendant** | Not enough data | Feature Not Available | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 6.7/10 | 34 |
| **JustCall** | 7.4/10 | 340 |

#### Platform Basics - VoIP Providers

| Feature | Aloware | JustCall | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 6.5 (10 reviews) | 7.8 (9 reviews) | 
| **Call Management** | 6.8 (10 reviews) | 7.8 (10 reviews) | 
| **Network monitoring** | 6.2 (10 reviews) | 7.8 (9 reviews) | 
| **Integrations** | 6.8 (10 reviews) | 7.7 (10 reviews) | 
| **Virtual PBX** | 5.7 (10 reviews) | 6.7 (7 reviews) | 
| **SIP trunking services** | 5.8 (10 reviews) | 6.4 (7 reviews) | 

#### Basic Communication

| Feature | Aloware | JustCall | 
|---|---|---|
| **Phone Calls** | 8.4 (33 reviews) | 9.0 (320 reviews) ✓ Verified | 
| **Video Calls** | 5.6 (31 reviews) | 5.9 (262 reviews) | 
| **Instant Messaging** | 7.4 (33 reviews) | 7.7 (280 reviews) | 
| **Conference Calls** | 6.0 (30 reviews) | 7.0 (271 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | Feature Not Available | 7.6 (269 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Aloware | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 6.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 6.3 (5 reviews) | 

#### Access

| Feature | Aloware | JustCall | 
|---|---|---|
| **Software Pairing** | 7.1 (33 reviews) | 7.8 (270 reviews) ✓ Verified | 
| **Browser Extension** | 7.1 (33 reviews) | 8.2 (294 reviews) | 
| **Individual Download** | 7.0 (33 reviews) | 8.1 (286 reviews) | 

#### Advanced Features

| Feature | Aloware | JustCall | 
|---|---|---|
| **Hold Music** | 6.3 (30 reviews) | 7.1 (267 reviews) | 
| **Automated Attendants** | 6.3 (29 reviews) | 7.0 (254 reviews) ✓ Verified | 
| **VOiP Number** | 8.3 (30 reviews) | 8.8 (306 reviews) ✓ Verified | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Aloware | JustCall | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Aloware | JustCall | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Aloware | JustCall | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Aloware | JustCall | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 8.2/10 | 314 |
| **JustCall** | 8.0/10 | 699 |

#### Agentic AI - Outbound Call Tracking

| Feature | Aloware | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.5 (23 reviews) | 

#### Calling

| Feature | Aloware | JustCall | 
|---|---|---|
| **Record Calls** | 9.0 (294 reviews) ✓ Verified | 9.0 (658 reviews) | 
| **Generate Location** | 8.1 (258 reviews) ✓ Verified | 8.1 (589 reviews) | 
| **Call Types** | 8.6 (274 reviews) ✓ Verified | 8.6 (625 reviews) | 
| **Click-to-Call** | 8.8 (289 reviews) ✓ Verified | 8.7 (625 reviews) | 
| **Auto Dialer** | Not enough data | 7.8 (27 reviews) | 

#### Contacts

| Feature | Aloware | JustCall | 
|---|---|---|
| **Personalization** | 8.2 (285 reviews) ✓ Verified | 8.2 (606 reviews) | 
| **Information Locater** | 8.0 (275 reviews) ✓ Verified | 8.0 (590 reviews) | 
| **Record Prospect Data** | 8.2 (271 reviews) ✓ Verified | 7.9 (587 reviews) | 

#### Insights

| Feature | Aloware | JustCall | 
|---|---|---|
| **Notes** | 8.0 (271 reviews) ✓ Verified | 8.4 (620 reviews) | 
| **Daily Summary** | 8.2 (272 reviews) ✓ Verified | 8.2 (614 reviews) | 
| **Automated Voicemails** | 8.3 (257 reviews) ✓ Verified | 8.0 (587 reviews) | 
| **Automated Emails** | 7.5 (232 reviews) | 7.1 (547 reviews) | 
| **Sorts Prospects** | 7.7 (232 reviews) | 7.3 (540 reviews) | 
| **Automated Note Taking** | Not enough data | 7.8 (25 reviews) | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | 8.0/10 | 6 |

#### Agentic AI - Audio Conferencing

| Feature | Aloware | JustCall | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 8.1 (6 reviews) | 
| **Decision Making** | Not enough data | 7.8 (6 reviews) | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | 8.0/10 | 52 |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Aloware | JustCall | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | 8.1 (22 reviews) | 
| **Contextual Response Generation** | Not enough data | 7.8 (24 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (21 reviews) | 
| **Knowledge Base Utilization** | Not enough data | 7.5 (23 reviews) | 
| **Multilingual Support** | Not enough data | 7.7 (26 reviews) | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Aloware | JustCall | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | 7.9 (23 reviews) | 
| **Feedback Collection** | Not enough data | 7.8 (23 reviews) | 
| **Escalation Handling** | Not enough data | 8.3 (24 reviews) | 
| **Workflow Optimization** | Not enough data | 8.4 (32 reviews) | 

#### Automation

| Feature | Aloware | JustCall | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | 8.6 (33 reviews) | 
| **Feedback Collection** | Not enough data | 8.0 (23 reviews) | 
| **Document Processing** | Not enough data | 8.7 (24 reviews) | 

#### Autonomy

| Feature | Aloware | JustCall | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 7.9 (21 reviews) | 
| **Adaptive Responses** | Not enough data | 8.3 (23 reviews) | 
| **Task Execution** | Not enough data | 8.4 (24 reviews) | 
| **Problem Solving** | Not enough data | 8.2 (23 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **JustCall** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Aloware | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (8):** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [VoIP Providers](https://www.g2.com/categories/voip-providers), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)

**Unique to Aloware (1):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)

**Unique to JustCall (14):** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing), [Live Chat Software](https://www.g2.com/categories/live-chat), [Employee Monitoring Software](https://www.g2.com/categories/employee-monitoring-software), [Help Desk Software](https://www.g2.com/categories/help-desk), [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)


---
## Reviewer Demographics

### By Company Size

| Segment | Aloware | JustCall | 
|---|---|---|
| **Small-Business** | 51.2% | 61.1% | 
| **Mid-Market** | 47.8% | 31.8% | 
| **Enterprise** | 1.0% | 7.1% | 

### By Industry

#### Aloware

- **Computer Software:** 11.2%
- **Marketing and Advertising:** 7.6%
- **Information Technology and Services:** 6.0%
- **Real Estate:** 5.5%
- **Consulting:** 5.4%
- **Consumer Services:** 4.6%
- **Health, Wellness and Fitness:** 3.2%
- **Wholesale:** 3.1%
- **Financial Services:** 3.1%
- **Automotive:** 3.0%
- **Other:** 47.4%

#### JustCall

- **Computer Software:** 10.3%
- **Financial Services:** 6.4%
- **Real Estate:** 6.0%
- **Information Technology and Services:** 5.7%
- **Marketing and Advertising:** 5.3%
- **Automotive:** 3.8%
- **Oil & Energy:** 3.7%
- **Consumer Services:** 3.5%
- **Construction:** 3.4%
- **Consulting:** 3.3%
- **Other:** 48.5%

---
## Alternatives

### Alternatives to Aloware

- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (864 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1583 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1826 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews) — 4.4/5 stars (695 reviews)
- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (379 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1715 reviews)

### Alternatives to JustCall

- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1826 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1583 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (864 reviews)
- [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) — 4.1/5 stars (199 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4163 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3371 reviews)

---
## Top Discussions

### Aloware

- Title: [how can i set up my power dialer](https://www.g2.com/discussions/how-can-i-set-up-my-power-dialer) — 1 comment, 1 upvote
  > **Top comment:** "Hey Carlos, 

It's Dale from Solution Sales of Aloware.

I see that the Power Dialer for the account is already enabled. there will be a few ways how to..."
- Title: [I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.](https://www.g2.com/discussions/40707-i-was-trying-to-pull-up-recording-of-a-call-i-had-in-aloware-the-other-day-but-it-was-showing-me-some-sort-of-a-server-error-i-kept-trying-but-was-not-able-to-it-does-not-happen-with-every-call-that-i-pull) — 1 comment, 1 upvote
  > **Top comment:** "Hi Brian, 

Alo has multiple layers of visibility limitations when pulling down recordings, to prevent unauthorized access. Please get in touch with our..."
- Title: [Can I download the phonebook record and what is the maximum contacts to be saved?](https://www.g2.com/discussions/32769-can-i-download-the-phonebook-record-and-what-is-the-maximum-contacts-to-be-saved) — 1 comment, 1 upvote
  > **Top comment:** "There is no limit to the amount of contacts you can have in Aloware. To export your contacts, simply go to Contacts and there is an Export button at the top..."
- Title: [What is the maximum contacts I can add on Aloware?](https://www.g2.com/discussions/32579-what-is-the-maximum-contacts-i-can-add-on-aloware) — 1 comment, 1 upvote
  > **Top comment:** "As much as needed. We don't really enforce any limits on contacts or call history. Add away! "
- Title: [What other integrations are in the pipeline for Aloware?](https://www.g2.com/discussions/25272-what-other-integrations-are-in-the-pipeline-for-aloware) — 1 comment, 1 upvote
  > **Top comment:** "We're looking at Pipedrive, MYVR, Vacasa, Gong.io and a few others. Feel free to suggest! "

### JustCall

- Title: [Will you be releasing an update on the Android app to enable the use of saved-reply templates?](https://www.g2.com/discussions/32262-will-you-be-releasing-an-update-on-the-android-app-to-enable-the-use-of-saved-reply-templates) — 3 comments, 1 upvote
  > **Top comment:** "This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this feature"
- Title: [Can I send video or audio messages to my clients?](https://www.g2.com/discussions/37309-can-i-send-video-or-audio-messages-to-my-clients) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, JustCall users can send video and audio messages using the MMS feature.

Joseph, you can set up automation for sending short follow-up audio or video..."
- Title: [What is the reason you can not copy and paste in the texting portion?](https://www.g2.com/discussions/what-is-the-reason-you-can-not-copy-and-paste-in-the-texting-portion) — 2 comments, 1 upvote
  > **Top comment:** "use the control - C for copy and control - V for paste that is what I do!"
- Title: [Any possibility of using VPN while using JustCall?](https://www.g2.com/discussions/any-possibility-of-using-vpn-while-using-justcall) — 1 comment, 1 upvote
  > **Top comment:** "As of now, Android users are capable of adding offers and calling services with Just Call. If the user wants to use a..."
- Title: [For any incoming call, can I open up their contact information from the dialer window in my CRM as well within the JustCall desktop, mobile, and web apps?](https://www.g2.com/discussions/for-any-incoming-call-can-i-open-up-their-contact-information-from-the-dialer-window-in-my-crm-as-well-within-the-justcall-desktop-mobile-and-web-apps) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can. The logo for your respective CRM would show in the dialer window, clicking on which the contact information associated with the incoming call..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aloware-vs-saas-labs-justcall)