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Compare Aloware and JustCall 
Featured Products
At a Glance
Market Segments
Small-Business (51.2% of reviews)
Small-Business (61.0% of reviews)
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
$29.00 2 - User/Month (Billed Annually)
Aloware
Star Rating
(820)4.1 out of 5
Market Segments
Small-Business (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
Browse all 4 pricing plansJustCall
Star Rating
(2,353)4.3 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JustCall excels in user satisfaction, boasting a higher overall score compared to Aloware. Users appreciate its simple and reliable interface for everyday business communication, highlighting features like automatic call logging and seamless CRM integration that save time and keep interactions organized.
- According to verified reviews, JustCall's implementation process is praised for being straightforward, with many users noting that the setup was quick and intuitive. In contrast, Aloware, while offering robust features, may require more effort to incorporate into existing workflows, as some users find it less user-friendly.
- Users say that JustCall shines in its ability to manage both calls and SMS from a single platform, which enhances productivity. Reviewers specifically mention the convenience of handling communications in one place, whereas Aloware, while effective, is often highlighted for its focus on sales features like Power dialer and SMS sequences, which may not cater to all business needs.
- Reviewers mention that JustCall's call quality is generally reliable, contributing to a positive user experience. In comparison, while Aloware also provides good call quality, some users have expressed a preference for JustCall's overall performance in this area.
- According to recent user feedback, JustCall's integration capabilities are a significant advantage, with users noting how it works smoothly with existing tools. Aloware does offer CRM integration, but some users feel it lacks the same level of seamlessness that JustCall provides.
- G2 reviewers highlight that JustCall's pricing is more accessible for small businesses, starting at $29, compared to Aloware's higher entry-level price of $199. This affordability makes JustCall a more attractive option for smaller teams looking to manage their communications effectively without breaking the bank.
Pricing
Entry-Level Pricing
Aloware
Startup Plan
Starting at $199.00
1 Plan Per Month
Just getting started? Our SU199 plan comes complete with everything you need to successfully launch your business!
- CRM Integration + Webhooks
- 500 US / Canada calling minutes per month
- 500 texts per month
JustCall
Team
$29.00
2 - User/Month (Billed Annually)
Business phone system with CRM integrations
- Local number in 70+ countries
- Unlimited inbound minutes
- Unlimited outbound minutes
Free Trial
Aloware
Free Trial is available
JustCall
Free Trial is available
Ratings
Meets Requirements
8.4
690
8.6
2,129
Ease of Use
8.3
704
8.8
2,177
Ease of Setup
8.4
395
8.7
1,904
Ease of Admin
8.7
196
8.6
728
Quality of Support
8.5
617
8.3
1,973
Has the product been a good partner in doing business?
9.0
196
8.7
727
Product Direction (% positive)
8.2
684
8.8
2,121
Features by Category
Ticket and Case Management
Not enough data
8.1
150
Not enough data
8.0
150
Not enough data
7.9
144
Not enough data
7.7
144
Not enough data
7.5
133
Not enough data
7.9
138
Not enough data
7.6
131
Not enough data
8.0
142
Generative AI
Not enough data
7.5
103
Not enough data
7.7
35
Agentic AI - Help Desk
Not enough data
7.4
9
Not enough data
6.3
9
Not enough data
7.4
9
Communication Channels
Not enough data
7.7
133
Not enough data
7.7
130
Not enough data
7.9
140
Not enough data
7.1
128
Not enough data
8.5
140
Platform
Not enough data
7.9
145
Not enough data
7.8
288
Not enough data
8.4
147
Not enough data
8.3
150
Not enough data
8.0
146
Not enough data
8.4
145
Lead Facilitation
7.9
43
Feature Not Available
7.7
44
Feature Not Available
7.8
43
7.4
53
7.8
43
7.9
55
Organization
8.1
43
Feature Not Available
8.2
43
Feature Not Available
8.0
43
Feature Not Available
Performance Analysis
7.8
48
7.7
53
8.4
47
7.9
53
Sales Analysis
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
7.3
55
Feature Not Available
Feature Not Available
Agentic AI - AI Sales Assistant
Not enough data
7.5
12
Not enough data
7.0
11
Not enough data
6.5
10
Not enough data
7.8
12
Not enough data
7.4
12
Not enough data
6.8
12
Not enough data
8.0
10
Integrated Workflows
7.0
196
Not enough data
6.8
192
Not enough data
8.3
195
Not enough data
7.5
190
Not enough data
8.1
194
Not enough data
6.6
192
Not enough data
7.3
191
Not enough data
Repeatability and Reportability
7.3
188
Not enough data
7.4
191
Not enough data
7.4
191
Not enough data
6.9
190
Not enough data
6.4
184
Not enough data
AI and Automation
6.8
184
Not enough data
6.5
185
Not enough data
6.6
186
Not enough data
Feature Not Available
Not enough data
6.6
185
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
8.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Dialing Options
8.5
191
|
Verified
8.4
576
8.5
185
|
Verified
8.5
572
|
Verified
Not enough data
8.3
8
Agent Tools
8.0
152
|
Verified
7.9
540
|
Verified
7.9
154
|
Verified
8.1
560
|
Verified
8.9
193
|
Verified
9.0
577
|
Verified
Automation
8.1
156
8.1
544
|
Verified
7.9
152
|
Verified
8.1
541
|
Verified
8.0
153
|
Verified
8.0
544
|
Verified
Agentic AI - Auto Dialer
9.0
5
8.6
11
8.7
5
8.8
14
AI Capabilities - Auto Dialer
Not enough data
8.1
9
Not enough data
9.4
8
Not enough data
9.4
8
Call Analytics
Not enough data
8.7
53
Not enough data
7.9
53
Not enough data
8.1
53
Not enough data
8.1
54
Agent Performance Management
Not enough data
8.1
55
Not enough data
8.2
53
Not enough data
7.7
53
Generative AI
Not enough data
Feature Not Available
Agentic AI - Conversation Intelligence
Not enough data
7.5
6
Not enough data
7.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
8.1
7
Text Messaging
8.0
102
8.4
322
8.4
106
8.7
335
7.7
105
8.3
327
7.5
101
8.0
311
7.2
101
7.2
302
7.4
104
8.0
319
7.6
104
8.1
315
7.6
102
8.2
320
SMS Platform
7.6
99
8.0
312
7.6
98
8.2
319
6.7
98
7.2
310
Feature Not Available
7.1
307
6.6
96
7.2
294
7.3
95
8.1
305
Agentic AI - SMS Marketing
8.9
6
8.2
11
8.9
6
8.5
12
9.2
6
7.9
13
9.4
6
7.8
12
8.9
6
8.1
12
8.6
6
7.6
12
Channels
Not enough data
7.9
350
Not enough data
7.9
350
Not enough data
6.9
351
Design
Not enough data
7.8
351
Not enough data
7.3
357
Not enough data
8.1
364
Not enough data
8.1
356
Not enough data
8.3
351
Generative AI
Not enough data
7.4
139
Not enough data
Feature Not Available
Quality Assurance
8.2
23
8.0
67
8.4
22
7.9
62
8.8
23
7.9
59
Engagement
9.3
23
8.0
65
9.0
23
8.1
67
8.7
21
7.5
63
Performance
8.4
23
8.7
66
8.9
22
8.6
63
Generative AI
Feature Not Available
7.5
63
Feature Not Available
7.7
60
Channels
8.7
307
|
Verified
8.7
500
|
Verified
Feature Not Available
7.4
454
Feature Not Available
7.6
435
8.6
299
|
Verified
8.4
490
|
Verified
7.9
243
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Functions
8.1
281
|
Verified
8.1
493
|
Verified
8.0
280
|
Verified
8.1
478
|
Verified
8.3
269
|
Verified
8.0
485
|
Verified
7.5
182
7.9
414
8.2
274
|
Verified
8.0
450
|
Verified
8.0
259
|
Verified
8.2
462
|
Verified
8.1
282
|
Verified
8.0
446
|
Verified
8.4
271
|
Verified
8.0
445
|
Verified
Agentic AI - Contact Center
8.2
10
7.2
6
7.9
8
8.6
7
8.8
10
7.2
6
9.2
10
7.5
6
Administrative
8.2
285
|
Verified
8.3
482
|
Verified
8.5
269
|
Verified
8.4
484
|
Verified
8.5
310
|
Verified
8.4
518
|
Verified
8.7
290
|
Verified
8.7
458
|
Verified
8.2
254
7.9
463
Responses
Not enough data
7.8
32
Not enough data
8.0
31
Not enough data
8.4
32
Automation - AI Agents
Not enough data
Feature Not Available
Not enough data
7.6
30
Not enough data
7.2
29
Not enough data
Feature Not Available
Not enough data
7.7
30
Platform
Not enough data
8.0
31
Not enough data
8.3
32
Not enough data
8.0
32
Autonomy - AI Agents
Not enough data
7.5
29
Not enough data
Feature Not Available
Not enough data
7.6
31
Not enough data
7.7
30
Generative AI
Not enough data
7.6
30
Not enough data
7.4
31
Workforce Management
Not enough data
8.4
87
Not enough data
8.0
84
Not enough data
7.8
88
Not enough data
7.6
83
Not enough data
8.3
91
Administration
Not enough data
7.9
84
Not enough data
8.1
86
Not enough data
8.4
88
Not enough data
7.6
78
Not enough data
7.9
89
Platform
7.4
76
7.4
281
7.5
77
8.2
286
7.5
76
7.9
290
7.7
75
8.3
293
7.6
76
8.1
287
7.5
75
7.8
281
7.7
76
8.1
282
Generative AI
Feature Not Available
6.9
99
Workforce Management
8.3
77
8.5
283
8.0
76
8.4
284
Call Center Infrastructure (CCI)
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
7.9
8
Administrative
8.2
75
8.8
290
8.3
76
8.4
289
Generative AI
Not enough data
7.5
34
Not enough data
7.7
35
Not enough data
7.6
34
Communication
Not enough data
8.0
198
Not enough data
8.2
200
Not enough data
7.7
188
Not enough data
8.1
189
Not enough data
7.5
190
Internal Use
Not enough data
7.8
288
Not enough data
8.0
195
Not enough data
7.9
191
Not enough data
7.9
188
Not enough data
8.2
193
Not enough data
8.2
194
Generative AI
Not enough data
7.1
35
Self-Service Experience
Not enough data
8.2
164
Not enough data
7.9
168
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
163
Self-Service Platform
Not enough data
7.9
165
Not enough data
8.1
164
Not enough data
7.4
162
Not enough data
8.5
165
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.2
55
Generative AI
Not enough data
7.2
72
Not enough data
7.3
73
Generative AI
Not enough data
7.3
126
Not enough data
7.4
125
Not enough data
Feature Not Available
Monitoring
Not enough data
8.4
135
Not enough data
8.0
134
Not enough data
Feature Not Available
Not enough data
7.6
128
Not enough data
7.3
126
Logging
Not enough data
8.8
143
Not enough data
7.5
126
Not enough data
6.7
129
Not enough data
7.3
131
Feedback
Not enough data
8.3
135
Not enough data
8.0
130
Productivity - Employee Monitoring
Not enough data
8.1
58
Not enough data
8.4
58
Not enough data
8.0
57
Not enough data
7.6
57
Basic Communication - Cloud PBX
Not enough data
8.5
42
Not enough data
8.6
42
Not enough data
8.6
39
Not enough data
8.5
39
Not enough data
8.6
42
Not enough data
8.7
39
Advanced Features - Cloud PBX
Not enough data
8.5
38
Not enough data
8.5
40
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics - VoIP Providers
6.7
11
7.8
9
7.0
11
7.8
9
6.4
11
7.8
9
6.8
11
8.0
9
5.8
11
6.7
7
5.9
11
6.4
7
Basic Communication
8.5
34
9.0
311
|
Verified
5.7
32
5.8
261
7.5
34
7.7
277
Feature Not Available
Feature Not Available
6.1
31
7.0
270
|
Verified
Feature Not Available
7.6
268
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
6.3
5
Access
7.2
34
7.8
269
|
Verified
7.1
34
8.2
293
7.0
34
8.1
286
Advanced Features
6.4
31
7.1
267
6.4
30
7.0
255
|
Verified
8.4
31
8.8
301
|
Verified
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
9.0
5
7.6
24
9.3
5
7.4
23
Calling
9.0
295
|
Verified
9.0
652
8.1
259
|
Verified
8.0
589
8.6
275
|
Verified
8.6
620
8.8
290
|
Verified
8.7
623
Not enough data
7.8
27
Contacts
8.2
286
|
Verified
8.2
605
8.0
276
|
Verified
8.0
591
8.2
272
|
Verified
7.9
587
Insights
8.0
272
|
Verified
8.4
617
8.2
273
|
Verified
8.2
611
8.3
258
|
Verified
8.0
587
7.5
233
7.1
547
7.7
233
7.3
541
Not enough data
7.5
23
Agentic AI - Audio Conferencing
Not enough data
8.0
5
Not enough data
8.3
5
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
7.9
20
Not enough data
7.4
22
Not enough data
7.8
24
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.0
22
Not enough data
7.7
22
Not enough data
8.4
23
Not enough data
8.3
28
Automation
Not enough data
8.7
29
Not enough data
8.0
22
Not enough data
8.4
22
Autonomy
Not enough data
8.1
21
Not enough data
8.2
21
Not enough data
8.5
24
Not enough data
8.3
22
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aloware and JustCall are categorized as Auto Dialer, Outbound Call Tracking, Call Center Infrastructure (CCI), Contact Center, AI Sales Assistant, VoIP Providers, SMS Marketing, and Contact Center Quality Assurance
Unique Categories
Aloware is categorized as Sales Engagement
JustCall is categorized as AI Customer Support Agents, Cloud PBX Platforms, Digital Customer Service Platforms, AI Agents For Business Operations, Customer Communications Management, Speech Analytics, Conversation Intelligence, Audio Conferencing, Live Chat, Employee Monitoring, Help Desk, Contact Center Workforce, Customer Self-Service, and AI Voice Assistants
Reviews
Reviewers' Company Size
Aloware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JustCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.2%
Marketing and Advertising
7.8%
Information Technology and Services
6.0%
Consulting
5.4%
Real Estate
5.4%
Other
64.1%
Computer Software
10.4%
Financial Services
6.5%
Real Estate
6.0%
Information Technology and Services
5.8%
Marketing and Advertising
5.1%
Other
66.1%
Alternatives
Discussions
What other integrations are in the pipeline for Aloware?
1 Comment
AR
We're looking at Pipedrive, MYVR, Vacasa, Gong.io and a few others. Feel free to suggest! Read more
What is the maximum contacts I can add on Aloware?
1 Comment
AR
As much as needed. We don't really enforce any limits on contacts or call history. Add away! Read more
Can I download the phonebook record and what is the maximum contacts to be saved?
1 Comment
AR
There is no limit to the amount of contacts you can have in Aloware. To export your contacts, simply go to Contacts and there is an Export button at the top...Read more
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 Comments
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
What is the reason you can not copy and paste in the texting portion?
2 Comments
JV
I do ctrl+C and ctrl+v to paste. It works for me on windows.Read more
Can I send video or audio messages to my clients?
2 Comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature.
Joseph, you can set up automation for sending short follow-up audio or video...Read more
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