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At a Glance
Market Segments
Small-Business (51.2% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
$29.00 2 - User/Month (Billed Annually)
Aloware
Star Rating
(820)4.1 out of 5
Market Segments
Small-Business (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
Browse all 4 pricing plansJustCall
Star Rating
(2,331)4.3 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that JustCall excels in Ease of Use with a score of 8.8, compared to Aloware's 8.4. Reviewers mention that the intuitive interface and straightforward navigation make it easier for teams to adopt quickly.
- Reviewers mention that JustCall's Quality of Support is slightly lower at 8.3 compared to Aloware's 8.5. Users on G2 have noted that while both platforms offer good support, Aloware's response times are often quicker.
- Users say that JustCall shines in Phone Calls functionality, scoring 9.0, while Aloware scores 8.4. Reviewers highlight JustCall's superior call clarity and reliability, making it a preferred choice for businesses that rely heavily on voice communication.
- G2 users report that JustCall's Bulk SMS feature scores 8.4, outperforming Aloware's 8.1. Reviewers mention that JustCall's bulk messaging capabilities are more robust, allowing for better outreach campaigns.
- Users on G2 mention that Aloware has a slight edge in Feedback with a score of 9.2 compared to JustCall's 8.0. Reviewers appreciate Aloware's built-in feedback mechanisms that help improve user experience and product development.
- Reviewers mention that both platforms are comparable in Call Recording, with JustCall scoring 8.7 and Aloware at 8.2. However, users say JustCall's recording quality and ease of access to recorded calls are particularly praised, making it a favorite for compliance and training purposes.
Pricing
Entry-Level Pricing
Aloware
Startup Plan
Starting at $199.00
1 Plan Per Month
Just getting started? Our SU199 plan comes complete with everything you need to successfully launch your business!
- CRM Integration + Webhooks
- 500 US / Canada calling minutes per month
- 500 texts per month
JustCall
Team
$29.00
2 - User/Month (Billed Annually)
Business phone system with CRM integrations
- Local number in 70+ countries
- Unlimited inbound minutes
- Unlimited outbound minutes
Free Trial
Aloware
Free Trial is available
JustCall
Free Trial is available
Ratings
Meets Requirements
8.4
690
8.6
2,117
Ease of Use
8.3
704
8.8
2,165
Ease of Setup
8.4
395
8.7
1,892
Ease of Admin
8.7
196
8.6
727
Quality of Support
8.5
617
8.3
1,961
Has the product been a good partner in doing business?
9.0
196
8.7
725
Product Direction (% positive)
8.2
684
8.8
2,110
Features by Category
Ticket and Case Management
Not enough data
8.1
150
Not enough data
8.0
150
Not enough data
7.8
144
Not enough data
7.7
144
Not enough data
7.5
133
Not enough data
8.0
138
Not enough data
7.7
131
Not enough data
8.0
142
Generative AI
Not enough data
7.5
103
Not enough data
7.7
34
Agentic AI - Help Desk
Not enough data
7.5
8
Not enough data
6.3
8
Not enough data
7.5
8
Communication Channels
Not enough data
7.7
133
Not enough data
7.7
130
Not enough data
7.9
140
Not enough data
7.1
128
Not enough data
8.5
140
Platform
Not enough data
7.9
145
Not enough data
7.8
289
Not enough data
8.4
148
Not enough data
8.3
150
Not enough data
8.0
147
Not enough data
8.4
146
Lead Facilitation
7.9
43
Feature Not Available
7.7
44
Feature Not Available
7.8
43
7.4
52
7.8
43
7.8
54
Organization
8.1
43
Feature Not Available
8.2
43
Feature Not Available
8.0
43
Feature Not Available
Performance Analysis
7.8
48
7.7
52
8.4
47
7.9
52
Sales Analysis
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
7.3
54
Feature Not Available
Feature Not Available
Agentic AI - AI Sales Assistant
Not enough data
7.6
11
Not enough data
6.8
10
Not enough data
6.7
9
Not enough data
7.7
11
Not enough data
7.3
11
Not enough data
7.0
11
Not enough data
8.1
9
Integrated Workflows
7.0
196
Not enough data
6.8
192
Not enough data
8.3
195
Not enough data
7.5
190
Not enough data
8.1
194
Not enough data
6.6
192
Not enough data
7.3
191
Not enough data
Repeatability and Reportability
7.3
188
Not enough data
7.4
191
Not enough data
7.4
191
Not enough data
6.9
190
Not enough data
6.4
184
Not enough data
AI and Automation
6.8
184
Not enough data
6.5
185
Not enough data
6.6
186
Not enough data
Feature Not Available
Not enough data
6.6
185
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
8.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Dialing Options
8.5
191
|
Verified
8.4
575
8.5
185
|
Verified
8.5
572
|
Verified
Not enough data
8.3
8
Agent Tools
8.0
152
|
Verified
7.9
540
|
Verified
7.9
154
|
Verified
8.1
560
|
Verified
8.9
193
|
Verified
9.0
576
|
Verified
Automation
8.1
156
8.1
544
|
Verified
7.9
152
|
Verified
8.1
541
|
Verified
8.0
153
|
Verified
8.0
544
|
Verified
Agentic AI - Auto Dialer
9.0
5
8.6
11
8.7
5
9.2
12
AI Capabilities - Auto Dialer
Not enough data
8.1
9
Not enough data
9.4
8
Not enough data
9.4
8
Call Analytics
Not enough data
8.7
53
Not enough data
7.9
53
Not enough data
8.1
53
Not enough data
8.1
54
Agent Performance Management
Not enough data
8.1
55
Not enough data
8.2
53
Not enough data
7.7
53
Generative AI
Not enough data
Feature Not Available
Agentic AI - Conversation Intelligence
Not enough data
7.5
6
Not enough data
7.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
8.1
7
Text Messaging
8.0
102
8.4
321
8.4
106
8.7
334
7.7
105
8.4
328
7.5
101
8.0
312
7.2
101
7.2
303
7.4
104
8.0
320
7.6
104
8.1
316
7.6
102
8.2
321
SMS Platform
7.6
99
8.0
312
7.6
98
8.2
320
6.7
98
7.2
311
Feature Not Available
7.1
308
6.6
96
7.2
295
7.3
95
8.1
306
Agentic AI - SMS Marketing
8.9
6
8.2
11
8.9
6
8.5
12
9.2
6
7.9
13
9.4
6
7.8
12
8.9
6
8.1
12
8.6
6
7.6
12
Channels
Not enough data
8.0
351
Not enough data
7.8
351
Not enough data
6.9
352
Design
Not enough data
7.8
352
Not enough data
7.3
358
Not enough data
8.1
365
Not enough data
8.1
357
Not enough data
8.3
352
Generative AI
Not enough data
7.4
139
Not enough data
Feature Not Available
Quality Assurance
8.2
23
8.0
67
8.4
22
7.9
62
8.8
23
7.9
59
Engagement
9.3
23
8.0
65
9.0
23
8.1
67
8.7
21
7.5
63
Performance
8.4
23
8.7
66
8.9
22
8.6
63
Generative AI
Feature Not Available
7.5
63
Feature Not Available
7.7
60
Channels
8.7
307
|
Verified
8.7
498
|
Verified
Feature Not Available
7.4
454
Feature Not Available
7.6
435
8.6
299
|
Verified
8.4
490
|
Verified
7.9
243
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Functions
8.1
281
|
Verified
8.1
493
|
Verified
8.0
280
|
Verified
8.1
478
|
Verified
8.3
269
|
Verified
8.0
485
|
Verified
7.5
182
7.9
414
8.2
274
|
Verified
8.0
450
|
Verified
8.0
259
|
Verified
8.2
462
|
Verified
8.1
282
|
Verified
8.0
446
|
Verified
8.4
271
|
Verified
8.0
445
|
Verified
Agentic AI - Contact Center
8.2
10
7.2
6
7.9
8
8.3
6
8.8
10
7.2
6
9.2
10
7.5
6
Administrative
8.2
285
|
Verified
8.3
482
|
Verified
8.5
269
|
Verified
8.4
484
|
Verified
8.5
310
|
Verified
8.4
518
|
Verified
8.7
290
|
Verified
8.7
457
|
Verified
8.2
254
7.9
463
Responses
Not enough data
7.8
32
Not enough data
8.0
31
Not enough data
8.4
32
Automation - AI Agents
Not enough data
Feature Not Available
Not enough data
7.6
30
Not enough data
7.2
29
Not enough data
Feature Not Available
Not enough data
7.7
30
Platform
Not enough data
8.0
31
Not enough data
8.3
32
Not enough data
8.0
32
Autonomy - AI Agents
Not enough data
7.5
29
Not enough data
Feature Not Available
Not enough data
7.6
31
Not enough data
7.7
30
Generative AI
Not enough data
7.6
30
Not enough data
7.4
31
Workforce Management
Not enough data
8.4
87
Not enough data
8.0
84
Not enough data
7.8
88
Not enough data
7.6
83
Not enough data
8.3
90
Administration
Not enough data
7.9
84
Not enough data
8.1
86
Not enough data
8.4
88
Not enough data
7.6
78
Not enough data
7.9
89
Platform
7.4
76
7.4
282
7.5
77
8.2
287
7.5
76
7.9
291
7.7
75
8.3
294
7.6
76
8.1
288
7.5
75
7.8
282
7.7
76
8.1
283
Generative AI
Feature Not Available
6.9
99
Workforce Management
8.3
77
8.5
284
8.0
76
8.4
285
Call Center Infrastructure (CCI)
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
7.9
8
Administrative
8.2
75
8.8
291
8.3
76
8.4
290
Generative AI
Not enough data
7.5
34
Not enough data
7.7
35
Not enough data
7.6
34
Communication
Not enough data
8.0
197
Not enough data
8.2
199
Not enough data
7.7
188
Not enough data
8.1
189
Not enough data
7.5
190
Internal Use
Not enough data
7.8
289
Not enough data
8.0
195
Not enough data
7.9
191
Not enough data
7.9
188
Not enough data
8.2
193
Not enough data
8.2
194
Generative AI
Not enough data
7.1
35
Self-Service Experience
Not enough data
8.2
165
Not enough data
7.9
169
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
164
Self-Service Platform
Not enough data
7.9
166
Not enough data
8.1
165
Not enough data
7.4
163
Not enough data
8.5
166
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.2
55
Generative AI
Not enough data
7.2
72
Not enough data
7.3
73
Generative AI
Not enough data
7.3
125
Not enough data
7.4
124
Not enough data
Feature Not Available
Monitoring
Not enough data
8.4
134
Not enough data
8.0
133
Not enough data
Feature Not Available
Not enough data
7.6
127
Not enough data
7.3
125
Logging
Not enough data
8.8
142
Not enough data
7.5
125
Not enough data
6.7
128
Not enough data
7.3
130
Feedback
Not enough data
8.3
134
Not enough data
8.0
129
Productivity - Employee Monitoring
Not enough data
8.1
57
Not enough data
8.4
57
Not enough data
8.0
56
Not enough data
7.6
56
Basic Communication - Cloud PBX
Not enough data
8.5
42
Not enough data
8.6
42
Not enough data
8.6
39
Not enough data
8.5
39
Not enough data
8.6
42
Not enough data
8.7
39
Advanced Features - Cloud PBX
Not enough data
8.5
38
Not enough data
8.5
40
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics - VoIP Providers
6.7
11
7.8
9
7.0
11
7.8
9
6.4
11
7.8
9
6.8
11
8.0
9
5.8
11
6.7
7
5.9
11
6.4
7
Basic Communication
8.5
34
9.0
311
|
Verified
5.7
32
5.8
261
7.5
34
7.7
277
Feature Not Available
Feature Not Available
6.1
31
7.0
270
|
Verified
Feature Not Available
7.6
268
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
6.3
5
Access
7.2
34
7.8
269
|
Verified
7.1
34
8.2
293
7.0
34
8.1
286
Advanced Features
6.4
31
7.1
267
6.4
30
7.0
255
|
Verified
8.4
31
8.8
301
|
Verified
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
9.0
5
7.6
23
9.3
5
7.5
22
Calling
9.0
295
|
Verified
9.0
650
8.1
259
|
Verified
8.1
587
8.6
275
|
Verified
8.6
619
8.8
290
|
Verified
8.7
621
Not enough data
7.6
23
Contacts
8.2
286
|
Verified
8.2
604
8.0
276
|
Verified
8.0
590
8.2
272
|
Verified
7.9
586
Insights
8.0
272
|
Verified
8.4
615
8.2
273
|
Verified
8.2
610
8.3
258
|
Verified
8.0
585
7.5
233
7.1
546
7.7
233
7.3
540
Not enough data
7.5
22
Agentic AI - Audio Conferencing
Not enough data
8.0
5
Not enough data
8.3
5
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.0
19
Not enough data
8.0
20
Not enough data
7.9
19
Not enough data
7.5
21
Not enough data
7.7
22
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.3
21
Not enough data
7.8
20
Not enough data
8.4
22
Not enough data
8.2
24
Automation
Not enough data
8.8
26
Not enough data
8.3
20
Not enough data
8.4
20
Autonomy
Not enough data
8.3
20
Not enough data
8.3
20
Not enough data
8.4
21
Not enough data
8.4
21
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aloware and JustCall are categorized as Auto Dialer, Outbound Call Tracking, Call Center Infrastructure (CCI), Contact Center, AI Sales Assistant, VoIP Providers, SMS Marketing, and Contact Center Quality Assurance
Unique Categories
Aloware is categorized as Sales Engagement
JustCall is categorized as AI Customer Support Agents, Cloud PBX Platforms, Digital Customer Service Platforms, AI Agents For Business Operations, Customer Communications Management, Speech Analytics, Conversation Intelligence, Audio Conferencing, Live Chat, Employee Monitoring, Help Desk, Contact Center Workforce, Customer Self-Service, and AI Voice Assistants
Reviews
Reviewers' Company Size
Aloware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JustCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.2%
Marketing and Advertising
7.8%
Information Technology and Services
6.0%
Consulting
5.4%
Real Estate
5.4%
Other
64.1%
Computer Software
10.5%
Financial Services
6.5%
Real Estate
6.0%
Information Technology and Services
5.8%
Marketing and Advertising
5.2%
Other
66.1%
Alternatives
Discussions
What is the maximum contacts I can add on Aloware?
1 Comment
AR
As much as needed. We don't really enforce any limits on contacts or call history. Add away! Read more
Can I download the phonebook record and what is the maximum contacts to be saved?
1 Comment
AR
There is no limit to the amount of contacts you can have in Aloware. To export your contacts, simply go to Contacts and there is an Export button at the top...Read more
I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.
1 Comment
AR
Hi Brian,
Alo has multiple layers of visibility limitations when pulling down recordings, to prevent unauthorized access. Please get in touch with our...Read more
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 Comments
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
Can I send video or audio messages to my clients?
2 Comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature.
Joseph, you can set up automation for sending short follow-up audio or video...Read more
What is the reason you can not copy and paste in the texting portion?
2 Comments
JV
I do ctrl+C and ctrl+v to paste. It works for me on windows.Read more
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