--- title: Aloware Reviews meta_title: 'Aloware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 827 reviews by the users' company size, role or industry to find out how Aloware works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 827 scale: '5' date_modified: '2026-08-04' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Aloware Reviews **Vendor:** Aloware **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.1/5.0 **Total Reviews:** 827 ## About Aloware Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency. ## Aloware Pros & Cons **What users like:** - Users love the **ease of use** of Aloware, benefiting from its user-friendly interface and seamless CRM integration. (126 reviews) - Users value the **helpful customer support** of Aloware, ensuring swift assistance and a frustration-free experience. (84 reviews) - Users appreciate the **user-friendly interface** of Aloware, making it easy to navigate and integrate with CRM platforms. (68 reviews) - Users value the **time-saving capabilities** of Aloware, enjoying effortless SMS outreach and efficient lead management. (63 reviews) - Users love the **seamless integrations** with tools like HubSpot, enhancing communication and overall efficiency. (62 reviews) - Users love the **seamless CRM integration** of Aloware, enhancing productivity with automated communication tools. (59 reviews) - Customer Support (59 reviews) - Efficiency (59 reviews) - Easy Integration (55 reviews) - Dialing Features (53 reviews) **What users dislike:** - Users face **call issues** with Aloware, experiencing interference, lags, and app freezes during outbound calls. (90 reviews) - Users report **slow performance** with Aloware, facing delays and glitches that hinder effective communication. (51 reviews) - Users experience **slow loading times** with Aloware, affecting the responsiveness and efficiency of the app. (50 reviews) - Users experience **software glitches** that hinder performance, causing frustration with response times and message delivery. (46 reviews) - Users are frustrated by **software bugs** causing glitches and slow responses, impacting overall functionality and experience. (42 reviews) - Missing Features (35 reviews) - Number Issues (33 reviews) - Connection Issues (32 reviews) - Integration Issues (30 reviews) - Lack of Intuitiveness (24 reviews) ## Aloware Reviews ### 1. It's been alright so far. Glitchy. **Rating:** 3.5/5.0 stars **Reviewed by:** Crystal Y. | Senior National Account Exeectuive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** It's easy to use for the most part. The API with our CRM is pretty good. **What do you dislike about Aloware?** I don't like that we have a desktop app, and online app, a mobile app AND the dialer from our CRM. Some apps catch some calls and others just ... don't. So many glitches. For example, three of the four Aloware apps will be frozen so I'll go to manually type in the phone number of a contact I'm trying to reach, click dial, and it'll completely jumble the number to a completely different lead. **What problems is Aloware solving and how is that benefiting you?** It's our dialer ### 2. I use it for 9 hours for 6 days a week ! **Rating:** 5.0/5.0 stars **Reviewed by:** Kashinath H. | Program Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** The ability to switch the lines, with the ease of use, where the ongoing call stays at a place and you can work on the rest. The refresh rate of the data is quick (1 -2 sec) And they are not behind they have AloAi ! I never got a chance to check customer support as dint get into trouble. **What do you dislike about Aloware?** downtime on the server sometimes. but that's common, gives a breather. **What problems is Aloware solving and how is that benefiting you?** Solves the device problem as it runs on cloud. solves having different numbers as dont have to switch or login logout for different lines. ### 3. i loved how user friendly it was and how **Rating:** 5.0/5.0 stars **Reviewed by:** Wasim D. | CSM, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Aloware?** the crm integration is defo one of the top features ales-focused feature like Power dialer, SMS sequences, and instant lead response make it particularly strong for sales teams. **What do you dislike about Aloware?** Mobile App Limitations & Instability speciallt if you are always on the go **What problems is Aloware solving and how is that benefiting you?** it helped us with power dialer and masking numbers ot ake it look as if we were int he same calling code ### 4. Aloware is the best platform I ever used since I started working remotely **Rating:** 4.5/5.0 stars **Reviewed by:** Lael Vitor M. | Representante de suporte ao cliente, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Aloware?** It's easy to get where you want. Easy to filter and find calls, and shows a transcription of the call through AI **What do you dislike about Aloware?** Sometimes, the AI transcription doesn't work or show up in every call. It could help me save time at work and easily pass information to others. **What problems is Aloware solving and how is that benefiting you?** Having both a browser and an app, I can use both Google tools for support and Windows tools like subtitles. Option to talk to and real agent when I need support, they not only solve but also teach how to handle it next time. ### 5. Great Features, but Needs Better Usability **Rating:** 3.5/5.0 stars **Reviewed by:** Andres M. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** It's user-friendly, efficient, and offers a lot of options—especially now with the new AI feature! **What do you dislike about Aloware?** It also takes up a lot of resources, and when trying to QA a specific call, it's difficult because the date and time aren't displayed clearly—they’re too small. **What problems is Aloware solving and how is that benefiting you?** Aloware helps streamline communication with clients by centralizing calls, texts, and notes in one platform. This makes it easier to track interactions, follow up efficiently, and ensure no lead or client falls through the cracks. The AI features are also starting to save time by helping with summaries and insights. ### 6. I use it at work, as my main work line **Rating:** 4.5/5.0 stars **Reviewed by:** Augustine S. | Director of Dealer Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I like how simple the app is - both desktop and phone. Easy to navigate, get to my contacts, and call/message them. **What do you dislike about Aloware?** This may be a Hubspot (CRM that we use) issue - but my contacts' info doesn't always transfer over, so sometimes when a contact calls, they show up as a new contact, not the name I previously had them saved as **What problems is Aloware solving and how is that benefiting you?** Being an all-in-one communication solution - I like that we can text and call from the same app. Also, being able to text/receive images and files is very helpful ### 7. Best dialing software for texting, calling, and emailing within one platform **Rating:** 4.0/5.0 stars **Reviewed by:** Yusuf V. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I can text, email, and call all in one platform **What do you dislike about Aloware?** The powerdialer is extremely finnicky and constantly has issues with fitting on my screen, and is just really hard to filter through leads and get the right ones with the right tags. There are so many options and for some reason I can't get leads based on when they applied but only when they got added to the dialer. **What problems is Aloware solving and how is that benefiting you?** I can call leads and track their dispos and how many times I have called. It helps me set appointments and follow up. ### 8. Overall Aloware is very good and I would recommend it. I like that it integrates with Hubspot. **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca M. | Executive Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I like the integration with Hubspot and call to click. It is very easy to use as I use it daily for both inbound and outbound calls. It is very easy to implement upgrades when things change. **What do you dislike about Aloware?** Sometimes there are glitches and my audio gets switched off of headset. Every once in awhile the call to click function in Hubspot does not work, but when I reach out to customer support they are able to assist. **What problems is Aloware solving and how is that benefiting you?** I like the tracking of calls in Hubspot as well as the ability to text prospects. ### 9. Mostly Great **Rating:** 4.0/5.0 stars **Reviewed by:** Kim L. | Doctor Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Aloware?** I like the integration capabilities, RVM drop options and overall ease of using Aloware. **What do you dislike about Aloware?** There always seems to be a lag in audio during calls. I have to explain it to every single person I am speaking with because it sounds like we are talking over one another. I am mostly speaking with potential providers and you can tell some are put off by the difficulty in holding a fluent conversation. **What problems is Aloware solving and how is that benefiting you?** It makes life easier being able to do 98% of my work via HubSpot - the integration is awesome. ### 10. The Tech support is freandly and fast. **Rating:** 5.0/5.0 stars **Reviewed by:** Isabella R. | Chief Estimator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Aloware?** The fact that we can review transcriptions, all text messages, and verify all phone calls is extremely helpful **What do you dislike about Aloware?** It takes a while to review all text messages or older conversations. **What problems is Aloware solving and how is that benefiting you?** I use Aloware for all my communications outside the office, and it's been a great tool. One of the biggest benefits is being able to review call transcriptions and text messages anytime I need. This makes it easy to track conversations, follow up accurately, and keep everything organized. It saves time and helps me stay on top of client communication. ### 11. Easy to set up and use **Rating:** 4.0/5.0 stars **Reviewed by:** J. Peter S. | VP Revenue, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Aloware?** Aloware is great for remote sales teams. I have members in different cities and countries and it was super easy to set up and use. The Wallboard is super easy to interpret to understand how my team is performing and I can get metrics on the whole team or filter to specific people and their metrics. **What do you dislike about Aloware?** For those who are not using the powerdialer I do think they can improve the GUI to make it easier to make calls and receive them. **What problems is Aloware solving and how is that benefiting you?** It allows me to supervise my remote team. ### 12. Better than C3X **Rating:** 4.0/5.0 stars **Reviewed by:** Leigh F. | Client Consultation Team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Aloware?** It's better than 3CX. The SMS integration allows for automations to be sent to meetings booked in Hubspot. **What do you dislike about Aloware?** Unfortunately, even with a connection speed of over 200Mbps, I have consistent interference in calls. It doesn't work well with bluetooth headphones, but seems to work better using the handset. **What problems is Aloware solving and how is that benefiting you?** Like I said, earlier, it works better than 3CX. We have decreased our meeting cancellation rate as the integration with Hubspot sends SMS confirmations for meetings. This is by far the biggest win for me savings around 30-40 of work daily ### 13. Aloware is great but can come off as too complex in some scenarios. **Rating:** 3.5/5.0 stars **Reviewed by:** Nikolai M. | finance manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I like all the integration capabilities that it has to offer to synch up with other platforms making it easier to put things together. I also like that you can schedule texts out in advance so you can prep for the next day if needed, use this tool a lot! **What do you dislike about Aloware?** I don't like the interface, i think that could be cleaned up a little bit and just easier to move through all the tabs. also seems like it take a ton of time sometimes for it to load up the conversations or calls that have been made. **What problems is Aloware solving and how is that benefiting you?** It helps track calls so we can look back and remember client conversations in high depth. also helps keep track of all my clients and all relevant conversations going on. ### 14. Easy to navigate and effectively reach out to potential and existing clients **Rating:** 4.0/5.0 stars **Reviewed by:** Alexis H. | sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** It is very intuitive to use, all of the necessary information is easily accessible and organized in a way that also allows efficiency. **What do you dislike about Aloware?** I would like to be able to remove conversations from my inbox so I can have all of the "warmest" people immediately in front of me, not delete the conversation but I only want to view active conversations. **What problems is Aloware solving and how is that benefiting you?** Allows me to easily connect with potential clients and easily view all communication from other team members to each client so we are all on the same page. ### 15. Dialer Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Aloware?** Really like how well it collects data about the call in one place **What do you dislike about Aloware?** Honestly its too much. It takes up waaaayyy to much resources on both Apple OS and Windows and is slowing down how quickly I can dial compared to previous systems that didn't eat up as much RAM. Desktop APP is unusable and simply causes my macbook to overheat . . . so there is that. Recently I've been recommending users avoid the desktop app due to these issues. I only use two tabs, contacts and inboxes so having a stripped down version of the dialer would be great and would greatly help workflow, performance, and overall ease-of-use. **What problems is Aloware solving and how is that benefiting you?** being able to send and receive text messages is nice ### 16. Love this solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** What I like best about Aloware is its seamless integration with our CRM and the intuitive, user-friendly interface. It’s made call tracking, SMS outreach, and team collaboration incredibly efficient. The real-time analytics and automation tools have been a game changer for scaling our outreach and improving customer engagement. **What do you dislike about Aloware?** Nothing - it has all worked well for us and we get quick answers from their support team at all times. **What problems is Aloware solving and how is that benefiting you?** Aloware is solving the problem of fragmented communication by bringing calling, texting, and automation into one unified platform. It’s helped our team stay organized, respond to leads faster, and manage follow-ups more efficiently. The integration with our CRM means no more manual data entry, and we’re closing deals quicker because nothing slips through the cracks. ### 17. Aloware Made My Sales Life So Much Easier – Total Game Changer **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya K. | Program advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Efficiency in dialing more leads per hour. and simultaneously you can curate your own templates and send as text. Which I love the most. **What do you dislike about Aloware?** Some times I feel like it's getting stuck but not that usually. Also we can add delete option in text so that no unprofessional texts are Sent to the prospect. **What problems is Aloware solving and how is that benefiting you?** It's very easy to use. I love the interference. So handy. I'm able to connect with max lead per hour which is quite beneficial to maximize my input and get the sale. ### 18. Glitchy and Unreliable **Rating:** 1.0/5.0 stars **Reviewed by:** Emma D. | National Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Aloware?** I like the CRM popout window when using the power dialer, helps me quickly see who I am calling. **What do you dislike about Aloware?** The power dialer in Aloware will unpause itself, and continue to dial on my behalf when I am away from my desk. The pause button is unreliable, and in order to make sure the app doesn't continue dialing I have to end the whole session and restart when I get back. There are also issues with Aloware not working properly in the app window, and I have to use the web browser version just to not run into shoddy connection, freezing, or an overload of the memory. **What problems is Aloware solving and how is that benefiting you?** Aloware allows me to dial a lot more clients with the powerdialer. ### 19. The best website used to make dials and organize everything **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** The easy -to-use interface of the Aloware website and app is fantastic. Helps me stay productive, hit leads as soon as they come through and the text messaging process is just as quick as if I was texting on my phone. Aloware's service is top notch and whenever I run into issues, customer support is there ready to answer ANY questions (I hardly run into issues to be quite honest)! **What do you dislike about Aloware?** How glitchy the sound can be when jumping between tabs within the same window and limited numbers. I miss the local presence feature which was handy calling people within the same area. **What problems is Aloware solving and how is that benefiting you?** Speed to lead and getting in touch with clients that otherwise would've slipped through the cracks. ### 20. Great Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Iliyan T. | Director of Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Aloware?** It lets me call phone numbers in the US when I don't usually have a US number. As a customer success, it allows me to easily text or call clients whenever there is something urgent. It lets me call from a local phone number, so it looks natural. **What do you dislike about Aloware?** The interface could be a little more intuitive. **What problems is Aloware solving and how is that benefiting you?** It let's me call US clients with a US phone number easily. Making it look natural as opposed to using a foreign number ### 21. Easy use for a phone system **Rating:** 4.5/5.0 stars **Reviewed by:** Karin S. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Aloware?** What is great about aloware is the options you have to log your call. And you also get a written review of your conversations. That helps alot. Also you can be on the phone and it does come up and show you when others are calling. It is very easy to use and learn also. **What do you dislike about Aloware?** Have problems answering the phone when it does come up on the computer. **What problems is Aloware solving and how is that benefiting you?** makes it easier to log calls and put what type of calls ### 22. Aloware Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Quinton B. | National Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Aloware?** I like the Aloware gives you the insight to see daily stats in real-time. I also like being able to see all comms between a lead within that contacts inbox thread. **What do you dislike about Aloware?** The aloware Talk interface changes when the window size is minimized or maximized and the content on the page becomes condensed which is not very pretty. For example, when I maximize the talk app the contact name section in recent history is a small narrow column that causes the text wrapping. Lastly, the app can be slow to open at times. **What problems is Aloware solving and how is that benefiting you?** It is creating an easy interface for us to engage with our leads along with a powerdialer which is kind of tricky to understand. ### 23. Great for HubSpot integration **Rating:** 4.5/5.0 stars **Reviewed by:** Michael M. | Technical Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Aloware's UI is easy to use and easy to learn. There is also a mobile app so you can use your cell phone as normal, but send and receive calls/texts using the Aloware app. **What do you dislike about Aloware?** Some sales reps that are less technically savvy have a hard time getting all of their settings correct, and have difficulty troubleshooting the cause of issues that they experience. **What problems is Aloware solving and how is that benefiting you?** Aloware integrates with HubSpot well, and allows us to utilize SMS marketing with our HubSpot Contacts. ### 24. support staff is great **Rating:** 5.0/5.0 stars **Reviewed by:** Teagan B. | national account executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Aloware?** implementation has been great and support staff is pretty quick and very helpful. software is very lean and fast. pretty simple to use, still learning all the functions of the platform. **What do you dislike about Aloware?** sometimes it is a little too lean and i cant see all of the information needed to make the highest quality calls possible (past call results/ notes and company name from hubspot) **What problems is Aloware solving and how is that benefiting you?** voip and it is very easy to make a lot of dials fast ### 25. Honest thoughts on Aloware **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** Aloware has been my favorite Dialer for years even before they updated to talk a couple years ago. The extension for Google makes it really easy to add contacts to a Powerdialer from a CRM. Pro's - The Powerdialer is amazing, you can set your own warm up time, pick what number you're calling from, and any voicemail drops that you've already set up. And you can save multiple Powerdialer Settings Templates - The tags + Aloware Chrome Extension. I am primarily outbound and have used Aloware for years, a big part of being efficient with outbound engagements is the "WHO" you're calling. And Aloware has a great Tagging system when used correctly to get have lists of certain types of contacts. But not all teams use Aloware for everything, so if you use a CRM to find leads like my current team you can filter whatever you want and add those contacts to your powerdialer with the Chrome Extension. - Text Templates, Schedule Texts, this is a huge help and saves time. The scheduling alone is super helpful because if you speak with someone and want to ping them at a certain time or day then you can schedule that out - Hubspot Integration - I'm not sure how it works for other CRMS but with Hubspot when I'm in my powerdialer if you click the "CRM Popup" Window then a new window with the contact you're callings profile will popup so you can see all of their activities that don't show on Aloware - When I have a problem Support is on it pretty quick, they have an AI that answers pretty fast but if it escalates past that they are quick to respond, even when I've thought that a real person wasn't going to get back to me - I use this every day and it's by far my favorite Dialer, I can make 100+ calls really easy so my output has been high any time my team has used Ally **What do you dislike about Aloware?** My biggest complaint is that Aloware does take quite a bit of Memory on your computer. I have a pretty beefy computer so I don't have to worry about that too much but it's been an issue for some others that I've worked with. Other than that I don't have any real complaints **What problems is Aloware solving and how is that benefiting you?** Speed to lead, number of outbound touches ### 26. Aloware is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew T. | Admissions Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I love the integration with HubSpot and their support team is great to work with. Any time I have an issue I have someone I can call or chat with immediately. **What do you dislike about Aloware?** The only downside I would say is I wish that HubSpot allowed you to send text messages directly from it instead of having to go to Aloware to do that. **What problems is Aloware solving and how is that benefiting you?** It allows me to communicate with my customers, set up sequences and generate lead flow. ### 27. Aloware makes my life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Nicoll F. | B2B B2C Sales Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Aloware?** The data, metrics and different features that really help me in my sales job. It is a top tier solution for everyone that is on the service industry. **What do you dislike about Aloware?** I'd like to be able to upload lists so that it dials automatically, sort of a workflow. **What problems is Aloware solving and how is that benefiting you?** Making possible to make more than 200 calls being time and cost effective so I can focus on selling. I had a record of 400 just this week. ### 28. Great Power Dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Kanon C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Aloware?** I enjoy the local presence feature and power dialer that Aloware has to offer. **What do you dislike about Aloware?** Gohighlevel integration is not great. Chrome extension is buggy. Tags are added randomly. **What problems is Aloware solving and how is that benefiting you?** Aloware solves our biggest outreach problems: manual dialing, low contact rates, and poor visibility. The power dialer makes our reps more efficient, local presence improves answer rates, and CRM integration keeps everything seamless. It's helped us connect faster and close more deals. ### 29. Works decent **Rating:** 4.0/5.0 stars **Reviewed by:** Akira I. | Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** It’s very helpful the way it’s connected to Hubspot and Recharge. Sometimes the calls drop though and the connection can be iffy. It works pretty good most of the time. **What do you dislike about Aloware?** Glitchy connection at times even when internet is fine, random dropped calls when closing a sale, power dialer randomly switching contacts during a call and I have to hunt for the contact I’m speaking to. **What problems is Aloware solving and how is that benefiting you?** Helping me to reach clients on a daily basis ### 30. Very Useful, it integrates with what you need but UX/UI can be better **Rating:** 4.0/5.0 stars **Reviewed by:** Stanley F. | Media Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** It integrates with hubspot so it is timesaving and call quality is always good **What do you dislike about Aloware?** It’s a bit hard to use from mobile—some things that seem like they should be intuitive, aren’t. For example, returning a missed call takes 3–4 clicks instead of having a simple “Return Call” option. **What problems is Aloware solving and how is that benefiting you?** Having a separate line from my personal number lets me call clients from anywhere without using roaming, while also keeping everything tracked in HubSpot. ### 31. Solid for dialing **Rating:** 4.0/5.0 stars **Reviewed by:** Griffin S. | National Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Aloware?** The local lines and direct line are very accessible and connect at a high rate. It is very easy to use within hubspot. **What do you dislike about Aloware?** A lot of bugs. I have a hard time connecting my headset every day with relation to third party cookies. I also have to restart the Aloware app 3-4 times a day. Texting is more difficult than it could be as well **What problems is Aloware solving and how is that benefiting you?** Making connecting with businesses much easier ### 32. Easy to Access **Rating:** 5.0/5.0 stars **Reviewed by:** Shaivi G. | Program Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Aloware?** It is easy to access - easy to dial calls , easy to send messages , dropping voicemails , adding multiple mainlines and using frequently **What do you dislike about Aloware?** It takes pause before conducting new calls that can disturb the efficiency at work . **What problems is Aloware solving and how is that benefiting you?** I am able to contact leads through calls , texts , voicemails all at once . It helps in a structured and well organized format that becomes easy to understand ### 33. Olly Olly Aloeware Review **Rating:** 3.0/5.0 stars **Reviewed by:** Dylan O. | Sales Rep, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** The power-dialer is very useful, as is the stats page. We use this dialer frequently so it is helpful to have. **What do you dislike about Aloware?** Inbound call view is awful, as you cannot see what # is calling in nor what company they are associated with, only contact name and location. This makes inbound calls difficult to look up quickly. **What problems is Aloware solving and how is that benefiting you?** It allows us to outbound call which is the whole purpose of our job / role. ### 34. Amazing, smooth, great tool **Rating:** 4.0/5.0 stars **Reviewed by:** Sonakshi N. | Junior Program Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2025 **What do you like best about Aloware?** So the best thing is that I can check the time of my client so that I don't call them at an odd time. Easy to use **What do you dislike about Aloware?** As of now so far so good. There is nothing I can think of as of now. **What problems is Aloware solving and how is that benefiting you?** So we can call international number and the fact we can use local presence is an add on benefit specially for sales ### 35. Aloware is the best AI CRM in my opinon **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2025 **What do you like best about Aloware?** I love that Aloware is easy to set up and use. They offer a lots of useful features & integrations at a great price. I left that dull JustCall and have no regrets. Aloware customer support is always kind and helpful. But most importantly, they are there for you every step of the way. **What do you dislike about Aloware?** No complaints , no regrets, I've been with them for years. **What problems is Aloware solving and how is that benefiting you?** I dont have assistant (small business), so Aloware is my directory assistant. I love how easy it is to get the caller to the right person\department automatically, with a vast array of many different parameters to choose from. ### 36. Aloware has been smooth and effective for our company and a huge improvement over our last provider **Rating:** 4.5/5.0 stars **Reviewed by:** Brian H. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** It is very easy to learn and intuitive. The controls and communication with clients has never been interrupted. **What do you dislike about Aloware?** There are times when I am not alerted of incoming calls until they have been missed or a voicemail has been left. **What problems is Aloware solving and how is that benefiting you?** It works seamlessly with our CRM and tracks calls really well. My contacts are customizable and I am able to easily jump to the client I need to contact. ### 37. Pretty easy to use, but could use some improvements. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** I like how Aloware is integrated into our CRM, HubSpot. That makes it super easy for us to use for our daily tasks! **What do you dislike about Aloware?** I dislike that you cannot name Broadcasts when you are creating them, there is not a search function for templates, you cannot easily call a contact that you haven't reached recently, and how only Admins can create and edit templates. **What problems is Aloware solving and how is that benefiting you?** Aloware is solving our problem of outbound calling and texting candidates with ease. It benefits us that it integrates right into our CRM, so it is super easy to complete our tasks of reaching out to candidates on a daily basis. ### 38. Aloware - sales made simple **Rating:** 4.5/5.0 stars **Reviewed by:** Clark H. | Senior Academic Advisor (Sales), Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** It is very easy to use with calls/texts. I like how you can also take notes on texts for other reps. The mobile app is convenient to turn on and off and it is a very simple and user friendly platform. **What do you dislike about Aloware?** There isn't much that I don't like. The interface is very simple and easy to use. **What problems is Aloware solving and how is that benefiting you?** It provides a reliable and easy phone service for sales reps. ### 39. Convenient and simple **Rating:** 4.5/5.0 stars **Reviewed by:** Aileen A. | Outreach Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Aloware?** It makes it convenient to synch with our CRM Hubspot and it is fairly simple to operate. Having templates and voicemail drops helps with efficiency. **What do you dislike about Aloware?** It has its glitches from time to time which impacts productivity. **What problems is Aloware solving and how is that benefiting you?** It allows tracking for all calls and SMS conversations in a single thread which makes it clear to see the timeline and history of contact. ### 40. Fantastic tool for voice and SMS communication in a clean, manageable platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Antony M. | Performance Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** I enjoy the options for in-depth management of the platform alongside the user-friendly options and menus. It makes managing the massive number of lines and campaigns we have that much easier. **What do you dislike about Aloware?** The only major downside is some of the pages take a considerable time to load. These delays have been improved greatly since I started using it though. **What problems is Aloware solving and how is that benefiting you?** I use Aloware for SMS communication and campaign tracking at scale, across multiple channels and business units. Having the tools available in Aloware has increased our ability to effectively manage these campaigns and expand the communications we're sending out to the proper audiences. ### 41. It has been good over all! **Rating:** 4.0/5.0 stars **Reviewed by:** Kaitlyn M. | Discovery Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Aloware power dial is the best thing as I try to call people and make the most of my time each day! **What do you dislike about Aloware?** It has had a few glitches, but the staff has been very on top of it and found fixes to all of the issues. **What problems is Aloware solving and how is that benefiting you?** Having to go through each individual contact and updating, with power dial it saves me lots clicks and time. ### 42. Is gets the job done but it can be buggy. **Rating:** 2.5/5.0 stars **Reviewed by:** Abel T. | Client Success Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I like the power dialer and the different settings you can change with that. As well that you can see the crm inside of the dialer. **What do you dislike about Aloware?** It is very buggy. Some of the buttons don’t work all the time. And the inbox filters not automatically coming on sucks too. **What problems is Aloware solving and how is that benefiting you?** Saves time in cold calling and allow me to take detailed notes and save them quickly. ### 43. Generally very good **Rating:** 3.5/5.0 stars **Reviewed by:** Tom A. | account executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** The redial function is great and definitely helps to streamline processes **What do you dislike about Aloware?** It can be hard to find text conversations that have been sent and there are times when the app crashes/ fails to keep up with demand but overall does the job well **What problems is Aloware solving and how is that benefiting you?** Allows me to call through a lot of people very vast and makes arranging a lead queue easy ### 44. OK solution for HS users **Rating:** 3.0/5.0 stars **Reviewed by:** Todd R. | VP of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Aloware?** The overall system is good. It has a lot of great features and should be a good solution for a lot of companies. Ease of use, configuration and set up is easy. **What do you dislike about Aloware?** It isn't a true integration for HubSpot. It's a third-party solution. It could have a better integration. **What problems is Aloware solving and how is that benefiting you?** click to call ability in CRM. (HubSpot) ### 45. Aloware Has Potential, But Falls Short in Key Areas **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Aloware?** The power dialer feature is very useful and helps cover all my leads. The interface is very friendly and easy to use and also integrates with the CRM hubspot. This is my preferred dialer **What do you dislike about Aloware?** It creates new leads which is flooding the system with duplicates and junk leads. The number when changed on the crm dont get updated here and need to dialed manually everytime. **What problems is Aloware solving and how is that benefiting you?** Helps reach out to leads and the power dialer allows you churn through large volumes and qualify them. The AI transcription isn't always avaliable but that is a very useful tool. ### 46. A Helpful Tool for Better Business Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Luis Antonio T. | Bilingual Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Aloware?** I’ve been using Aloware for a year now, and it’s a great tool for businesses to stay connected with customers through calls, text messages, and automation. It’s easy to use and works well with other systems like CRM tools, Go High Level, and Zapier. Some of its best features are the auto-dialer, text campaigns, call tracking, and the ability to park calls. The AI integration helps unify platforms, making it even more powerful. While I’ve had some issues with the platform, they’ve always worked to resolve them. However, it’s worth noting that some problems take a little more time to fix. Even though the response isn’t always immediate, they find a solution. I also appreciate that you can use multiple lines, making it easier to handle a high volume of calls. The technology is advanced, and it’s definitely a tool that can help businesses improve their communication and customer service. **What do you dislike about Aloware?** While Aloware is a powerful tool, there are a few aspects that could be improved. One issue is that some support requests can take a bit longer to resolve than expected. Although the support team always works to find solutions, the response time for more complex problems can sometimes be slower. Additionally, while the platform offers many features, the user interface can feel a bit overwhelming for new users, especially when trying to integrate with other systems. Despite these challenges, the overall functionality and flexibility of Aloware still make it a valuable tool for businesses **What problems is Aloware solving and how is that benefiting you?** Aloware is solving several communication challenges for my business. One of the key benefits is that if the platform ever goes down, they quickly notify us and resolve the issue. They also keep us updated on any platform updates or improvements. Additionally, when there are issues with the different lines we manage for various clients, Aloware works directly with the carriers to ensure that call transfers—from the client's number to the number assigned to Aloware—are as seamless and effective as possible. This level of support and proactive problem-solving helps keep our communication running smoothly and ensures minimal downtime ### 47. Easy to navigate **Rating:** 3.5/5.0 stars **Reviewed by:** JJ V. | Business Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I love that there are only so many buttons yet there are so many features! It’s super user friendly but can be complex & fine tuned if you want it to. **What do you dislike about Aloware?** It glitches a lot. Sometimes you lose leads. **What problems is Aloware solving and how is that benefiting you?** Lead allocation & calling from local area codes. Helps people answer the phone doesn’t matter where I’m calling from ### 48. Aloware is a great system with many easy to use features **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | GM, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** First the aloware staff is very helpful with managing the account as well as explaining how to improve efficiency. The platform itself is very well put together and has many great features. **What do you dislike about Aloware?** Some things can be hard to figure out alone but the team is very helpful **What problems is Aloware solving and how is that benefiting you?** Through Sequences we are able to reach a lot more contacts ### 49. GREAT FOR EVERYTHING BUT TEXTING **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan S. | Sales Closer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Aloware?** It is a phone dialer that you can use many numbers on and local presence but lack of texting in groups is a downside **What do you dislike about Aloware?** Cant have multiple instances running and recieve calls it will just go to vm. Seems to get stuck often. No Group text **What problems is Aloware solving and how is that benefiting you?** Its a functional dialer but not much else ### 50. Great for business number **Rating:** 3.0/5.0 stars **Reviewed by:** Loa A. | Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Aloware?** Great to have a separate number for business. It’s helpful to see e rite company communications in one place to know communications client received. **What do you dislike about Aloware?** Can be slow to load, wish it would load all my texts to Client **What problems is Aloware solving and how is that benefiting you?** Keep personal numbers private. All communications for client tracked regardless of who’s communicated ## Aloware Discussions - [how can i set up my power dialer](https://www.g2.com/discussions/how-can-i-set-up-my-power-dialer) - 1 comment, 1 upvote - [I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.](https://www.g2.com/discussions/40707-i-was-trying-to-pull-up-recording-of-a-call-i-had-in-aloware-the-other-day-but-it-was-showing-me-some-sort-of-a-server-error-i-kept-trying-but-was-not-able-to-it-does-not-happen-with-every-call-that-i-pull) - 1 comment, 1 upvote - [Can I download the phonebook record and what is the maximum contacts to be saved?](https://www.g2.com/discussions/32769-can-i-download-the-phonebook-record-and-what-is-the-maximum-contacts-to-be-saved) - 1 comment, 1 upvote - [What is the maximum contacts I can add on Aloware?](https://www.g2.com/discussions/32579-what-is-the-maximum-contacts-i-can-add-on-aloware) - 1 comment, 1 upvote - [What other integrations are in the pipeline for Aloware?](https://www.g2.com/discussions/25272-what-other-integrations-are-in-the-pipeline-for-aloware) - 1 comment, 1 upvote - [View Aloware pricing details and edition comparison](https://www.g2.com/products/aloware/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+14%3A35%3A57+-0500&secure%5Bsession_id%5D=b0c631ba-9bde-4741-b0d8-4d5fdc5aadbb&secure%5Btoken%5D=53e7da5a2f8108fb5d79659fd00d625a65bd3377717a883e6b95994a0bcf326c&format=llm_user) ## Aloware Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) ## Aloware Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Quality Assurance** - Evaluation - Calibration - Reports **Channels** - Voice - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Conference Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Engagement** - Feedback - Dashboards - Training **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Contacts** - Personalization - Information Locater - Record Prospect Data **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Performance** - Integrations - Compliance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Machine Learning **Administrative** - Call Recording - Reporting & Dashboards **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **SMS Platform** - Reporting - Automation - White Label - Short Codes - API Integration **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **AI - RCS Business Messaging** - AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top Aloware Alternatives - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (853 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,361 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,602 reviews)