--- title: Aloware Reviews meta_title: 'Aloware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 827 reviews by the users' company size, role or industry to find out how Aloware works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 827 scale: '5' date_modified: '2026-08-04' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Aloware Reviews **Vendor:** Aloware **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.1/5.0 **Total Reviews:** 827 ## About Aloware Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency. ## Aloware Pros & Cons **What users like:** - Users love the **ease of use** of Aloware, benefiting from its user-friendly interface and seamless CRM integration. (126 reviews) - Users value the **helpful customer support** of Aloware, ensuring swift assistance and a frustration-free experience. (84 reviews) - Users appreciate the **user-friendly interface** of Aloware, making it easy to navigate and integrate with CRM platforms. (68 reviews) - Users value the **time-saving capabilities** of Aloware, enjoying effortless SMS outreach and efficient lead management. (63 reviews) - Users love the **seamless integrations** with tools like HubSpot, enhancing communication and overall efficiency. (62 reviews) - Users love the **seamless CRM integration** of Aloware, enhancing productivity with automated communication tools. (59 reviews) - Customer Support (59 reviews) - Efficiency (59 reviews) - Easy Integration (55 reviews) - Dialing Features (53 reviews) **What users dislike:** - Users face **call issues** with Aloware, experiencing interference, lags, and app freezes during outbound calls. (90 reviews) - Users report **slow performance** with Aloware, facing delays and glitches that hinder effective communication. (51 reviews) - Users experience **slow loading times** with Aloware, affecting the responsiveness and efficiency of the app. (50 reviews) - Users experience **software glitches** that hinder performance, causing frustration with response times and message delivery. (46 reviews) - Users are frustrated by **software bugs** causing glitches and slow responses, impacting overall functionality and experience. (42 reviews) - Missing Features (35 reviews) - Number Issues (33 reviews) - Connection Issues (32 reviews) - Integration Issues (30 reviews) - Lack of Intuitiveness (24 reviews) ## Aloware Reviews ### 1. Great dialer software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** organizing call outcomes to easily review performance metrics. **What do you dislike about Aloware?** I have yet to experience a downside when using this software. **What problems is Aloware solving and how is that benefiting you?** Aloware is solving our issue with call tracking. it is providing a space for us to review all of our call outcomes. ### 2. Admin/User/Implementor Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Aloware?** It is straightforward and pretty easy to use. We use it in our services department every day. It has all the IVR features you would expect. It was easy to integrate, even alongside a current phone system. The onboarding team at Aloware was good at answering any questions I had during implementation. The HubSpot integration is pretty good but it has it's flaws that I will explain in the dislike section. **What do you dislike about Aloware?** If you experience issues and contact their support, they will ask you to do all of the basic stuff, like updating, killing the program, etc., and it can get a little frustrating because that fixes it, but it's not a long-term fix and doesn't usually get down to the root cause. Sometimes they get to bugs right away and other times there are bugs that don't get addressed for weeks. They do seem open to feature requests and product development. The biggest downfall with the HubSpot integration is not automatically associating the call when you make the call from a ticket, it only associates it to the contact so there's extra steps to get it associated properly. They are working on it as a feature but it's been two months since I requested it and I haven't gotten an ETA. They claim to be a native integration to HubSpot and it does seem that way but the autoassociating works for HubSpot calling so I'm not sure why Aloware is behind on this feature knowing it's a native feature with HubSpot. I would probably bump my recommendation from a 7 to a 10 if they were quicker with their bug fixes and got some of these important feature requests completed. **What problems is Aloware solving and how is that benefiting you?** Our old phone system required VPN access to use it and it had some IP conflict issues where it would render techs useless in some cases. Aloware is a VoIP phone and solves the VPN issues and they have great up time so it's serving its purpose very well in that regards. Our old phone system did not integrate into HubSpot and Aloware does which was a big benefit for us. ### 3. Easy and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** Aloware is easy to use, efficient and reliable. **What do you dislike about Aloware?** The only issue which is not even a big deal is that there are frequent new updates where you have to wait to update. **What problems is Aloware solving and how is that benefiting you?** Easy platform to track calls and texts ### 4. Coaching School **Rating:** 4.0/5.0 stars **Reviewed by:** Alex G. | Enrollment Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** I like the easiness of the layout. It's easy to use and efficient. **What do you dislike about Aloware?** The website always works, but the program on my computer doesn't always work, so that's annoying. **What problems is Aloware solving and how is that benefiting you?** Quick dialing and use of notes section. Keeping notes on leads ### 5. Aloware User Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Aloware?** How intuitive it ism it is super easy to set up and navigate **What do you dislike about Aloware?** the constant desktop app updates, the lag, and the frequent server disconnections **What problems is Aloware solving and how is that benefiting you?** I like how easy it is to access to the call recordings ### 6. A great, simple software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Aloware?** It's easy to use, the power dialer is fantastic, and it has incredible uptime **What do you dislike about Aloware?** Sometimes it lags a bit and when I select a contact disposition, it saves incorrectly **What problems is Aloware solving and how is that benefiting you?** Getting through dials quickly and saving tons of time ### 7. Complete **Rating:** 5.0/5.0 stars **Reviewed by:** Theo P. | Business Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** I like how user-friendly the platform is. You can instinctively find what you are looking for. **What do you dislike about Aloware?** at the moment I do not dislike anytning. **What problems is Aloware solving and how is that benefiting you?** I like how I can send broadcast messages to all my contacts. ### 8. its good **Rating:** 4.0/5.0 stars **Reviewed by:** Leon V. | Amazon Seller/Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** its goodits goodits goodits goodits goodits goodits goodits goodits goodits goodits goodits goodits goodits goodits goodits good **What do you dislike about Aloware?** kind of fishy with billing issues in past and some service not work too good **What problems is Aloware solving and how is that benefiting you?** sales for my app setter ### 9. Great for tracking metrics and many other features to stay in contact with customers **Rating:** 4.0/5.0 stars **Reviewed by:** Zachary K. | Business Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** You can text call anything from here. it gives you a calendar to schedule calls you need to make **What do you dislike about Aloware?** sometimes system goes down other than that love it **What problems is Aloware solving and how is that benefiting you?** keeping me on track to hit metrics ### 10. Contact Name Not Displaying in Aloware iOS App **Rating:** 2.0/5.0 stars **Reviewed by:** Alec G. | Senior CSM, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** HubSpot integration and texting functionality. **What do you dislike about Aloware?** When using the Aloware app on iOS, saved contacts don’t display their names when receiving calls, only the phone number appears, making it nearly impossible to identify who's calling. **What problems is Aloware solving and how is that benefiting you?** N/A ### 11. Usefull and straight forward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Aloware?** Friendly, accurate it has a good desings **What do you dislike about Aloware?** we need more more colourful tabs and options **What problems is Aloware solving and how is that benefiting you?** Sometimes call do not appear and it shows a delayed but we contacted Aloware and they solved it ### 12. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra . | Admin Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Easy to make calls and send messages, as well as being able to keep track of the team while being in the admin. **What do you dislike about Aloware?** No accurate reporting for % responded per hour. **What problems is Aloware solving and how is that benefiting you?** Easy access for all contacts ### 13. Decent but could be better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Clarity of call so that way i dont need to adjust volume **What do you dislike about Aloware?** It is hard to find old text threads and there should be a three way call feature **What problems is Aloware solving and how is that benefiting you?** It is ok but nothing too special ### 14. Its easy to go back and review calls and texts to prepare for your next meeting with a client. **Rating:** 4.0/5.0 stars **Reviewed by:** Will B. | Designer, and Sales consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** Gives you the ability to check what was previously discussed with your client. **What do you dislike about Aloware?** Sometimes the site goes down....and you miss a call or two... **What problems is Aloware solving and how is that benefiting you?** It keeps all my customers information in one easy application. ### 15. Director Patient Satisfaction **Rating:** 4.0/5.0 stars **Reviewed by:** Andria B. | Patient satisfaction Direct, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** What I like best is the ease of use. Simple and effective **What do you dislike about Aloware?** What I dislike the most is the ability to track missed calls and messages. **What problems is Aloware solving and how is that benefiting you?** The ability to connect with out clients. ### 16. Great calling/sms system **Rating:** 5.0/5.0 stars **Reviewed by:** François B. | Lead generation strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Aloware?** I love the automation and integration and ease of use **What do you dislike about Aloware?** Improving the UI to be cleaner and better and more modern **What problems is Aloware solving and how is that benefiting you?** automating sms, calling leads and clients and integrating to our CRM ### 17. So far it has been good, it would be nice to have the dialer pull up the company instead of contact. **Rating:** 4.0/5.0 stars **Reviewed by:** Michael L. | sales rep, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Aloware?** Its is provides all the information that I need. **What do you dislike about Aloware?** There are a a lot of steps in the process. **What problems is Aloware solving and how is that benefiting you?** It allows me the funstion to dial out from crm. ### 18. The Best of Aloware **Rating:** 5.0/5.0 stars **Reviewed by:** Eli T. | National Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** The most helpful portion of Aloware is in it's analytics and tracking. **What do you dislike about Aloware?** Aloware opening an extra dialing prompt can slow down the process slightly. **What problems is Aloware solving and how is that benefiting you?** Helping dial with no group issues. ### 19. Aloware is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Aloware?** Easy to use, mobile app works well, great staff **What do you dislike about Aloware?** Sometimes the power dialer is a little aggressive **What problems is Aloware solving and how is that benefiting you?** Aloware helps me cold call in a way that is user friendly ### 20. Easiest Platform to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Aloware?** It is very easy to use and functional. I can call, text anyone with ease. **What do you dislike about Aloware?** Nothing really, it is extremely easy to use. **What problems is Aloware solving and how is that benefiting you?** So easy to call and track calls. ### 21. Work in Progress **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** User Interface is easy to use and there are lots of neat features **What do you dislike about Aloware?** Integration with GHL is complicated and we have not rolled it out yet to the team **What problems is Aloware solving and how is that benefiting you?** Lead management ### 22. Good Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** easy to control, easy to understand its really simple. **What do you dislike about Aloware?** some little bugs that make Aloware slow or stock **What problems is Aloware solving and how is that benefiting you?** administrate our data base clients and help us calling them an texting them. ### 23. Using this as a dialer with hubspot **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Aloware?** The sound quality of my calls are great. **What do you dislike about Aloware?** that the dispositions dont automatically update tasks in hubspot **What problems is Aloware solving and how is that benefiting you?** being able to call my prospects ### 24. very easy to do my job and at the same time very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime H. | Asistente Virtual de servicio al cliente, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** that it is very useful and easy to use and keeps my contacts organized **What do you dislike about Aloware?** the truth is that it hasn't given me any problems **What problems is Aloware solving and how is that benefiting you?** I have no problems with Aloware ### 25. Great service and one of the better calling services. **Rating:** 3.5/5.0 stars **Reviewed by:** Spencer F. | AE Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Aloware?** Power Dialer Seamless Calls VM Drops / Text Drops **What do you dislike about Aloware?** Have to have app open or webpage to get missed calls **What problems is Aloware solving and how is that benefiting you?** Call quality ### 26. Mike O's review **Rating:** 4.5/5.0 stars **Reviewed by:** Ash O. | paralegal, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I like the texting feature also the ability to reach contacts. **What do you dislike about Aloware?** the actual calls sometimes come through barely. **What problems is Aloware solving and how is that benefiting you?** Not having to use my person phone for work calls. ### 27. The app is good and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** It is very easy to understand and easy to use **What do you dislike about Aloware?** It has many handy features, such as a call transfer **What problems is Aloware solving and how is that benefiting you?** Easy and fast way of communicating with clients ### 28. It is super easy and effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** The AI note take in outbonud calls. As well as the easy to use features. **What do you dislike about Aloware?** The learning curve that is required to learn this. **What problems is Aloware solving and how is that benefiting you?** Making outbounds easier ### 29. Excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Simplicity and accessible tools with a couple of clicks **What do you dislike about Aloware?** Sync with databases, needs to be better. **What problems is Aloware solving and how is that benefiting you?** Super easy to connect with customer and make outbound calls ### 30. makes calling easy **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** I like the platform. Makes it easy to call and text clients. **What do you dislike about Aloware?** It is difficult to filter clients and get the right groups **What problems is Aloware solving and how is that benefiting you?** unsure ### 31. Better than other dialers ive tried **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Aloware?** Customization, very applicable in many different roles. **What do you dislike about Aloware?** Connection seems to be iffy sometimes, uses quite a bit of RAM **What problems is Aloware solving and how is that benefiting you?** Calling prospects ### 32. It been great so far **Rating:** 4.5/5.0 stars **Reviewed by:** Josh Z. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** power dialer has been great helps with dialing **What do you dislike about Aloware?** The occasional glitch will happen but not often **What problems is Aloware solving and how is that benefiting you?** It been helping me call more clients ### 33. Investor relations Department **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Aloware?** Hubspot functionality and integrations here. **What do you dislike about Aloware?** I wish it had more integrations with other apps and customizing. **What problems is Aloware solving and how is that benefiting you?** helping us solve scalability problems with communication ### 34. Very good and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas C. | sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** Very good and easy to use, its pretty simple using the different interfaces **What do you dislike about Aloware?** sometimes it gets very slow and laggy... **What problems is Aloware solving and how is that benefiting you?** Speed and efficiency ### 35. Pretty good and reliable so far, easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** the interface is easy to use and very straightforward. **What do you dislike about Aloware?** Not sure if its just my internet or my computer but sometimes it does take a while for the page to load **What problems is Aloware solving and how is that benefiting you?** improving client meeting turnout rate, when clients dont join the google meet for the meeting, i give them a call or text to remind them and most join the meeting afterwards. ### 36. UI is bad and constant audio problems **Rating:** 1.0/5.0 stars **Reviewed by:** James W. | CSS, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Aloware?** Easy to dial. integrates with hubspot nicely **What do you dislike about Aloware?** Audio constantly cuts out on web and the mobile app. **What problems is Aloware solving and how is that benefiting you?** It is just our outbound dialer ### 37. Easy to use and no bugs **Rating:** 4.5/5.0 stars **Reviewed by:** Ximena B. | Intake Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Alojaré is o e of the best CRM TOOLs I’ve used ever **What do you dislike about Aloware?** It glitches sometimes and I cannot call my clients **What problems is Aloware solving and how is that benefiting you?** Contact with clients ### 38. Great looking Software, with a lot of fine tuning needed **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Aloware?** Aloware's software is great for emailing, calling and texting prospects. **What do you dislike about Aloware?** If you are looking to receive a call back from a prospect through Aloware, you will have to have the app, the browser, and whatever other option they have open and you MIGHT get the call notification. "Might" would be a 30% scenario. **What problems is Aloware solving and how is that benefiting you?** It allows me to call prospects. ### 39. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Ann G. | Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** Keeps everything organized & easy to use **What do you dislike about Aloware?** nothing, as long as I keep up with updates. **What problems is Aloware solving and how is that benefiting you?** It keeps all of my communication together. ### 40. very good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** calling easily. wish it could be easier however **What do you dislike about Aloware?** pressing which number to call from each time **What problems is Aloware solving and how is that benefiting you?** the dialer is being corrected ### 41. Great service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Love the automation & it integrates into our tech stack! **What do you dislike about Aloware?** I wish customer service was quicker to respond when looking for support. **What problems is Aloware solving and how is that benefiting you?** Outreach ### 42. Pretty standard **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Aloware?** The dialer is simple to use. I get move through dials at a high rate of speed. **What do you dislike about Aloware?** The app crashes or gets buggy on a daily basis. Incoming calls also almost never ring. If local presence is on you cannot receive an incoming call. Texting is clunky. **What problems is Aloware solving and how is that benefiting you?** Dialing sales prospects ### 43. Short but sweet, can't wait to use it more **Rating:** 3.0/5.0 stars **Reviewed by:** Sisi M. | Sales Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Aloware?** Local number helps bring down walls and its so helpful **What do you dislike about Aloware?** It's not fully integrated with our phone **What problems is Aloware solving and how is that benefiting you?** local number ### 44. Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Sharon R. | Intake, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Aloware?** That we can review the call transcription **What do you dislike about Aloware?** Sometimes, IB calls are not ringing and got lost **What problems is Aloware solving and how is that benefiting you?** N/A ### 45. Positives & Negatives about aloware **Rating:** 4.0/5.0 stars **Reviewed by:** Harsh M. | Program Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Calling, part my number of part of dials got increased. **What do you dislike about Aloware?** Sometimes connection part is bit lagging. **What problems is Aloware solving and how is that benefiting you?** MY calling part ### 46. The best dialer and software to generate leads **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** Aloware has been an integral part o four business, and helps us reach more leads through text messages and calls. **What do you dislike about Aloware?** They recently switched UI so it takes a little bit of getting used to, but other than that it's great! **What problems is Aloware solving and how is that benefiting you?** Aloware allows us to connect and automate communication with our clients and integrates well with HubSpot. ### 47. Crashes frequently but gets the job done **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** It can be an effective dialer most of the time **What do you dislike about Aloware?** The app crashes for me pretty frequently. Also pretty difficult to access the transcription features through our Hubspot integration. **What problems is Aloware solving and how is that benefiting you?** The intention is to have a dialer for our sales outreach. It is being used to simplify the calling process. ### 48. Not my favorite... **Rating:** 2.0/5.0 stars **Reviewed by:** Jacob W. | Onboarding Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Aloware?** I like that it works seamlessly with HubSpot and that I can call directly from the account profile. I like that I can also listen in on other people's calls. Makes training way better and easier. **What do you dislike about Aloware?** Whenever anyone calls, It never rings through on my computer; I know this is a feature, and I have gotten help multiple times to get it set up right, but it still doesn't work. I have to wait till I get an email saying someone called, and then I have to call them back. Sometimes I can hear it ringing in my headset, but I cannot accept the call. I also hate that i can't text people directly from HubSpot. I have to go into alloware to send texts. The dashboard is also so confusing and has way too much irrelevant data. I want to see my conversations and my texts with my clients. **What problems is Aloware solving and how is that benefiting you?** It is supposed to help make calls, but I have not been very impressed. I have used ring DNA, (also not amazing but still better), SalesLoft, and outreach. Outreach is by far the best out of all these softwares. ### 49. Aloware Review After 6 Months of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Aloware?** It is fast and intuitive and you do not have to update the tool by refreshing the browser every now and then. **What do you dislike about Aloware?** I like Aloware right now, no dislikes. I will recommend it to my friends. **What problems is Aloware solving and how is that benefiting you?** It makes my outbound calls earsier. ### 50. Gets the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Lance G. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Aloware?** The text feature is great, calling out with local numbers to connect with prospects is nice and overall navigation is pretty seamless. **What do you dislike about Aloware?** It does not always notify you when a text reply comes in or put a notification next to the contact. **What problems is Aloware solving and how is that benefiting you?** It allows me to connect with all the new inbound leads that come in. I enjoy that it list all of the new first when I log in and I can get to calling right away. ## Aloware Discussions - [how can i set up my power dialer](https://www.g2.com/discussions/how-can-i-set-up-my-power-dialer) - 1 comment, 1 upvote - [I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.](https://www.g2.com/discussions/40707-i-was-trying-to-pull-up-recording-of-a-call-i-had-in-aloware-the-other-day-but-it-was-showing-me-some-sort-of-a-server-error-i-kept-trying-but-was-not-able-to-it-does-not-happen-with-every-call-that-i-pull) - 1 comment, 1 upvote - [Can I download the phonebook record and what is the maximum contacts to be saved?](https://www.g2.com/discussions/32769-can-i-download-the-phonebook-record-and-what-is-the-maximum-contacts-to-be-saved) - 1 comment, 1 upvote - [What is the maximum contacts I can add on Aloware?](https://www.g2.com/discussions/32579-what-is-the-maximum-contacts-i-can-add-on-aloware) - 1 comment, 1 upvote - [What other integrations are in the pipeline for Aloware?](https://www.g2.com/discussions/25272-what-other-integrations-are-in-the-pipeline-for-aloware) - 1 comment, 1 upvote - [View Aloware pricing details and edition comparison](https://www.g2.com/products/aloware/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+06%3A35%3A59+-0500&secure%5Bsession_id%5D=4c057caf-b8a0-4a28-a999-8c7c03bce224&secure%5Btoken%5D=ed2053c746fc4ac7f2570159033f7c6be1b0bbb40d0f2aaab6e7ec8f5af066bc&format=llm_user) ## Aloware Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) ## Aloware Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging **Quality Assurance** - Evaluation - Calibration - Reports **Channels** - Voice - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Conference Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat **Engagement** - Feedback - Dashboards - Training - Activity Dashboard **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Performance** - Integrations - Compliance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Machine Learning **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **SMS Platform** - Reporting - Automation - White Label - Short Codes - API Integration - QR Codes **Generative AI** - Call Routing - Generative AI **Generative AI** - Generative AI - Lead Generation **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **AI - RCS Business Messaging** - AI **Additional Functionality** - Customer Journey Mapping - Employee Coaching Tools - Queue Management - Sentiment Analysis - Call Monitoring - Quality Management - Customer Surveys - Agent Interface - Knowledge Base Management - Collaboration Tools - Leaderboards - Employee Reward Programs - Workforce Management - Reporting/Analytics - Customer Experience Management - Predictive Dialer - Video Conferencing - Multi-Channel Communication - KPI Monitoring - AI Copilot - Feedback Management - IVR - Contact Management - Multiple Scoring Models - Real-Time Updates - Interaction Tracking - Call Recording - AI/Machine Learning - Screen Recording - Workflow Automation **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Generative AI** - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Aloware Alternatives - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (853 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,362 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,602 reviews)