Aloware Reviews & Product Details

Aloware helps businesses connect with customers effortlessly. You can make calls, send text messages, and manage all your contacts in one convenient platform. I love that it works seamlessly on both my phone and computer. One of the best features is that you can listen to calls and get an AI-generated summary, which makes it super easy to stay organized and save time. Aloware is a game-changer for teams looking to improve communication and efficiency. Highly recommended! Review collected by and hosted on G2.com.

Sometimes Aloware has a knowledge base, but the information is not always clear. In those cases, it’s easier when an agent explains it directly. That would be the only downside. Review collected by and hosted on G2.com.

Aloware's user interface is super intuitive and the design is very easy on the eyes. I use this for a total of about 8 hours daily to make calls and I can confidently say that this is one of the best dialers and communications management tools out there. Review collected by and hosted on G2.com.

There's this issue that I am currently encountering with Aloware wherein I will make the outbound call and it will just go to the background. I cannot interact with it; I cannot send the voicemail recording if it goes to voicemail and I cannot end the call. It really is a hassle for me. Review collected by and hosted on G2.com.

It is helpful in that it pairs well with Guesty. It correctly records calls. I use it five days a week all day and it is reliable most of the time. Review collected by and hosted on G2.com.

I do not like the mobile app as much. My notifications are off put it still pushes calls through sometimes. Also I find the mobile app to be much more glitchy, for example I cannot change the line I use to make outgoing calls from the app. Audio is the main issue. On some calls, people have a hard time hearing me and upon checking it is not due to my microphone or computer, nor is it the wifi because my coworker does not have the same issue. Review collected by and hosted on G2.com.

Aloware is a practical and user-friendly solution. The HubSpot integration makes it easy to streamline communication, and overall it’s been reliable for our team. One of the standout points is the support team, they’re responsive, helpful, and make troubleshooting feel smooth and collaborative. The pricing also feels fair for the value we get. Review collected by and hosted on G2.com.

We’ve experienced some delays with SMS delivery, especially when timing is critical, like reminders for live coaching calls. For example, if a message is scheduled to go out 15 minutes before a session, it sometimes arrives late or even after the event. This has impacted our members’ experience. The HubSpot integration, while useful, could also be improved to be more seamless. Review collected by and hosted on G2.com.

We have been very happy with the integration with HubSpot. Getting it set up and managing dialing lists along with contact outcomes has been easy and reliable so far. The Power Dialer functionality is great for working through lists of calls. The inbox is great for seeing the context and history for each contact. The ability to register Caller ID for each line is very helpful and has seemed to improve our contact rates a little. Review collected by and hosted on G2.com.

Sharing lists across multiple users doing concurrent dialing is not intuitive. Similarly the difference between HubSpot lists, Aloware lists and Power Dialer lists are difficult to figure out when attempting to work through lists of potential contacts. Review collected by and hosted on G2.com.

We were overjoyed to discover the perfect text messaging solution that seamlessly integrates with HubSpot, and after extensive research, we enthusiastically chose Aloware to meet our needs. What started as a fantastic tool for text messaging within HubSpot has since blossomed into an incredible resource that we’ve happily expanded across multiple departments!

The text messaging features are nothing short of amazing—packed with powerful capabilities like mass texting and sequence automation, making communication smoother and more efficient than ever. While the initial setup and integration required some time (as all great things do!), the process was incredibly straightforward and well worth the effort. And whenever we encountered the rare hiccup, Aloware’s outstanding customer service team swooped in with lightning-fast resolutions, leaving us beyond impressed!

We wholeheartedly recommend Aloware to anyone looking for a game-changing messaging solution! Review collected by and hosted on G2.com.

Aloware offers an outstanding feature set that truly delivers fantastic value, though smaller businesses and startups may find the pricing to be a premium investment—one that’s well worth it as they scale! While our experience with calling features has been mixed, it’s largely due to user familiarity rather than the software itself, which is powerful and reliable at its core.

We’ve found that Aloware’s robust capabilities can feel a bit advanced for less tech-savvy users, especially outside the seamless HubSpot integration. That said, with a little training and support, it becomes an unbeatable tool! One exciting opportunity for improvement would be the ability to bulk-adjust certain settings (like working hours) per user or line—this small enhancement could make an already impressive platform even more user-friendly and efficient.

Overall, Aloware is a highly capable solution that keeps getting better, and we’re optimistic about its future refinements! Review collected by and hosted on G2.com.

All-in-One Communication Hub

Combines calling, texting, email, and power dialing in one place.

Great for teams doing outbound and inbound sales.

CRM Integration

Syncs with tools like HubSpot, Salesforce, and Pipedrive.

You can push call notes, recordings, and contact activity straight into the CRM.

Auto-Dialer & Smart Sequences

Power dialer boosts outbound call volume.

Sequences automate follow-up texts and calls without manual effort.

Call Recording & Transcription

Every call is recorded and optionally transcribed for future coaching or review.

Shared Inboxes & Team Collaboration

Lets teams handle conversations together — especially helpful for appointment setters and closers working as a unit.

VoIP + Mobile Access

Make calls from your browser, desktop, or mobile app.

Helpful for remote or hybrid teams.

Good Support

Fast response times via chat or email based on user reviews. Review collected by and hosted on G2.com.

Occasional Glitches

Some users report bugs like dropped calls or delays in syncing with the CRM, especially during high-volume activity.

Learning Curve

The UI can feel overwhelming at first due to the number of features — not the most intuitive compared to simpler dialers.

Pricing Not Transparent Online

You need to talk to sales for a quote, which can be a turnoff for small teams wanting upfront info.

Mobile App Limitations

The mobile version doesn’t offer full functionality compared to the desktop dashboard (e.g., advanced workflows or campaign setups).

Limited Native Reporting

Basic reports are available, but advanced analytics may require third-party tools or custom dashboards. Review collected by and hosted on G2.com.

Aloware handles high call volumes efficiently, has a user-friendly interface, and makes it easy to track call activity and client interactions in one place. Review collected by and hosted on G2.com.

Occasional integration issues with HubSpot can cause calls to drop or not log properly. Also, system updates sometimes lead to temporary disruptions in workflow—these could be better scheduled during early morning hours instead of peak times like 6–7 PM. Occasional integration issues with HubSpot can cause calls to drop or not log properly. Also, system updates sometimes lead to temporary disruptions in workflow—these could be better scheduled during early morning hours instead of peak times like 6–7 PM. Review collected by and hosted on G2.com.

I’ve been in sales and customer service for a while now, and honestly, few tools have impressed me as much as Aloware. From day one, the platform delivered a smooth, powerful, and fully customizable experience that helped me level up my business operations.

✅ User-friendly interface: You don’t have to be tech-savvy to get started. Everything is clearly laid out and easy to navigate.

📞 Seamless calls and messaging: The calling, texting, and follow-up system works flawlessly. I never miss a lead or a customer touchpoint.

🔁 Time-saving automations: I’ve been able to set up automated workflows and follow-ups that have literally saved me hours every single day.

📊 Detailed analytics: I love having real-time insights into my performance. Knowing what’s working has helped me sharpen my strategies.

🤝 CRM integration: It connects perfectly with tools like HubSpot, keeping everything synced and organized.

On top of that, the customer support is top-notch. Every time I’ve had a question or needed help, the Aloware team responded quickly with clear solutions.

In short: Aloware isn’t just a communication app — it’s a strategic business partner. If you're in sales, marketing, or customer service and want to take your contact management to a professional level, this is the tool you need.

⭐ Highly recommended! Thank you, Aloware, for taking my productivity to the next level! ⭐ Review collected by and hosted on G2.com.

Honestly, there’s not much I dislike. If I had to mention something, I’d say the mobile app could be slightly more responsive, but overall it's great. Review collected by and hosted on G2.com.

Sending/receiving calls, VMs, etc is very easy to set up and use with the program. I like how easy it is to use with CRMs and the added data it provides. I also appreciate how there are no major indicators that the program is being used/clients assume they are using a regular number and not an Aloware account. Single user interface that is easy to navigate and not a major hassle to set up. Review collected by and hosted on G2.com.

Being on the operations end, I would prefer if text transcriptions of the call were embedded in the CRM notes made when an Aloware call is completed. Even an AI overview of topics discussed would be helpful to better distinguish between call logs if I need to use them to reference previous calls to pull info. Review collected by and hosted on G2.com.