Airbridge Reviews & Product Details

I love how smoothly everything goes with the help of the customer success team. They take care of most heavy work and provide step-by-step guidance. I appreciate the ability to conduct daily performance checks from a single dashboard, with data available across web, app, and other platforms. It makes managing campaigns easier and facilitates comparing channel performance. The stable integration with my software ensures seamless data flow and minimal discrepancies. The reasonable pricing and advanced PLTV feature help with forecasting and provide anti-spoofing capabilities. I find the cross-platform attribution particularly efficient, simplifying online March without needing to stick different data sets together. Review collected by and hosted on G2.com.

I noticed a slight delay when generating reports, which is concerning though not a major issue, as it hasn't significantly impacted my usage. Review collected by and hosted on G2.com.

The dashboard is fast and responsive — everything loads quickly, which makes day-to-day use seamless.

Their customer support is incredibly helpful and responsive whenever we need assistance.

The available features are genuinely useful and have made our campaign tracking and optimization much easier.

While the initial integration options were somewhat limited, the Airbridge team was very supportive in helping us add new ones as needed. Review collected by and hosted on G2.com.

We need to keep exporting ad channel data, otherwise the data beyond past 180d became unattributed. But i guess it's the same everywhere else.

As a smaller company, we found that dealing with complex ad integration issues can be quite challenging — especially since we don’t have in-house specialists with deep technical knowledge. Review collected by and hosted on G2.com.

Airbridge makes deep link creation simple and efficient, even for users without a technical background. The platform is user-friendly and allows us to generate and manage links quickly across various campaigns. One of the standout features is their responsive and kind customer support team—they always provide clear guidance and fast responses, which makes onboarding and ongoing usage very smooth. Review collected by and hosted on G2.com.

One limitation is the restricted time range options in the dashboard. Currently, it only allows users to select and analyze data over relatively short periods. It would be much more helpful if the platform allowed broader date range selections, enabling long-term trend analysis and retrospective campaign evaluation. Review collected by and hosted on G2.com.

We've been using Airbridge for a while now, and it has proven to be a great value-for-money solution among mobile measurement partners (MMPs). The pricing is super competitive without compromising on the quality or reliability of the platform. It delivers performance that’s comparable to other well-known tools on the market.

One of the standout aspects is the user interface – it's simple, clean, and easy to navigate. The ability to create unlimited dashboards has been especially helpful for managing complex analytics and collaborating across teams.

In terms of features, Airbridge is evolving quickly. While the number of ad network integrations was initially limited, we’ve seen a steady increase, and it’s clear they’re committed to closing the gap with more mature competitors.

Lastly, their support team deserves special mention. They’ve consistently gone the extra mile, even when we were just in the trial phase. That level of dedication really sets them apart.

If you're looking for a cost-effective and scalable MMP with a responsive team behind it, Airbridge is definitely worth considering. Review collected by and hosted on G2.com.

Documentation: Some parts of the documentation are still underdeveloped. There are times when we couldn't find the resources we needed to solve a problem and had to rely on the user WhatsApp group. A more complete and searchable knowledge base would make things easier for everyone.

Local Language Support: Since Airbridge is planning to expand further in the Indonesian market, it would be a big plus to have documentation available in Bahasa Indonesia. It would help local teams work more efficiently and independently.

Indonesian-Speaking Support: Having a customer support representative who can speak Bahasa Indonesia would also be a great addition. While current support is responsive and helpful, language familiarity would further enhance the customer experience. Review collected by and hosted on G2.com.

Ease of Implementation, Customer Support

good pride Review collected by and hosted on G2.com.

too much metric to choose so sometime we feel confused Review collected by and hosted on G2.com.

A seamless user experience enabled by deep linking – an essential feature for services operating both app and web.

Accurate measurement of traffic sources and conversions through tracking links.

Objective performance analysis by applying consistent attribution standards across all ad channels. Review collected by and hosted on G2.com.

It’s important to set things up accurately from the start to ensure stable operations down the line.

Careful onboarding with clear standards is key to long-term success. Review collected by and hosted on G2.com.

1.UI/UX Experience

Navigating Airbridge has been seamless thanks to its thoughtfully designed interface. Whether you're analyzing SKAN data or monitoring user activity across mobile and web, everything is consolidated in one view — no need to toggle between platforms or piece things together manually. The clean design and intuitive layout reduce the learning curve significantly, even for team members new to MMPs.

2.Customer Support

The platform is so well-designed that we rarely run into issues, but when we do, the Customer Success team is quick to respond and incredibly helpful. Compared to other MMPs we've worked with, Airbridge stands out for their proactive and sincere approach to support. Plus, having access to a dedicated CSM without extra fees is a major bonus — it really shows their commitment to client success. Review collected by and hosted on G2.com.

Report generation and data retrieval can be a bit slow when handling large volumes, but it’s a minor issue considering the platform’s overall strengths. Review collected by and hosted on G2.com.

Airbridge makes mobile attribution and campaign tracking super easy. The dashboard is clean, the data is reliable, and integration with other platforms was smooth. It really helps our team understand where users are coming from and how they're engaging. We're very happy with it! Review collected by and hosted on G2.com.

Nothing major so far — it's been working well for our needs. Maybe the UI could be a bit more modern, but that’s not a big deal. Review collected by and hosted on G2.com.

Airbridge provides an intuitive and comprehensive view of user journeys from web to app. The funnel and cohort analysis tools are particularly helpful for identifying drop-off points and optimizing conversion flows. It also offers a wide range of features such as deep linking and share links. The ability to manage real-time raw data through share links makes performance tracking across channels more efficient and actionable for marketing teams. Review collected by and hosted on G2.com.

There isn’t anything particularly inconvenient or problematic. Most of the features are stable and well-documented, and customer support is responsive when needed. Review collected by and hosted on G2.com.

Easy deferred deeplinking, great customer support, SKAN attribution with Meta Ad Campaigns, clear documentation. Unbeatable price. Airbridge is a critical piece of our onboarding process that we rely on for core functionality. Review collected by and hosted on G2.com.

We haven't had any significant issues with Airbridge. The small bugs we've had were handled quickly. Review collected by and hosted on G2.com.