I wanted to test the site on the recommendations of acquaintances, but communication with clients discouraged all desire to conduct further co-operation Review collected by and hosted on G2.com.
I have to express my dissatisfaction with the recent actions of Unity Ads, which resulted in violation of my user rights and complete disregard of customer support. Unable to continue advertising activity using this site, Unity give no opportunity to refund the remaining balance (in my case it is $1000)
My attempts to contact customer support have been met with complete disregard and disregard. They continually ignored my requests by closing communication channels and not answering my questions. This level of unresponsiveness is not only unprofessional, but it violates the trust and expectations I had as a customer.
Unity Ads' refusal to acknowledge and correct their actions is unacceptable. I must stress that this behaviour not only violates our contractual agreement, but also raises serious doubts about their commitment to customer satisfaction and ethical business practices.
As a disgruntled customer, I expect accountability, transparency and resolution of this issue to restore my trust in their services, not the closing of tickets I create.
Think carefully before engaging with them Review collected by and hosted on G2.com.
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