
ActiveBatch makes it easy to streamline hundreds of individual workflow components into easy-to-manage jobs and schedules. Implementation was very easy as we had a dedicated technician on with us every step of the way, configuring ActiveBatch to work for our (comparably) small environment. We use ActiveBatch daily and experience little to no issues given how many jobs we run.
Integration support is very broad, with support for SharePoint being a massive upside that many other automation platforms have not achieved, and we look forward to exploring other integration opportunities such as webhooks and SSRS connectors.
Customer support is probably the best of any vendor I've worked with, with support often replying within minutes. Even though we are a somewhat smaller shop, we were given quick access to a dedicated representative, and I never have difficulties scheduling meetings as all support staff have a booking link in their signature line. Review collected by and hosted on G2.com.
Some upgrades do introduce small issues, such as specific job steps breaking temporarily. ActiveBatch also has a somewhat steep learning curve despite the clean UI - you will want a technician to walk you through best practices (which they did for us) during implementation. Review collected by and hosted on G2.com.
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