ActiveBatch Reviews & Product Details

The outstanding aspect is that it enhances accountability of IT team. Each of the planned procedures has a definite owner and a recorded history, which lessens the confusion between shifts changes. The features allow the role based access and approval actions prior to the execution of key jobs. It has moulded our internal discipline because we use it so often. It is also linked to ServiceNow to update the tickets, making the operational communication well organized and trackable. Review collected by and hosted on G2.com.

One of the challenges was the effort required during implementation. It required time to harmonize the various departments in terms of naming conventions and job ownership. It has a powerful range of features, although it occasionally introduces additional configuration procedures. With the frequent use we get the slightest setup errors to show up. This added more pressure to our IT staff until the clear definition of standards during peak accounting cycles. Review collected by and hosted on G2.com.

One of the things that I find interesting about ActiveBatch is the ability to hold processes to be predictable and accountable. Each of the scheduled jobs indicates ownership, estimation due date, and the status of completion thus easy to do follow ups. Since the team utilizes it on a daily basis when running scripts, generating reports, and performing maintenance, it has enhanced reliability, lowered the possibility of missing actions, and has enabled us to organize projects without having to monitor all the time whether the jobs are being performed correctly. Review collected by and hosted on G2.com.

In my experience, ActiveBatch may be enhanced in graphically presenting overlapping workflows. Under the condition that several sequences are interdependent or are performed simultaneously, it may be hard to see the entire picture. Since the platform is extensively used in day to day operations, this occasionally increases the coordination efforts to make sure that everything is operating properly. Review collected by and hosted on G2.com.

The outstanding feature is the ability to coordinate and order several processes among systems. I apply it in all my daily activities and automate them to make sure that there is no daily monitoring of dependencies and that deadlines are met. I especially appreciate the fact that it minimizes possibilities of errors and makes operations predictable, which makes me calm in the midst of heavy project times. Review collected by and hosted on G2.com.

The thing that I do not like is the fact that a workflow with nonstandard tasks might take extra steps to be configured. This will reduce the speed at which jobs are implemented in case of a series of projects to be automated. This imposes little planning and additional checks in my role to make sure that all processes will run without any problems, which costs me a little more time. Review collected by and hosted on G2.com.

The greatest benefit to me is the ability to specify the tasks by when and how to execute them. As an employee in the online retail infrastructure, I have been using it daily to allocate priorities as well as determine the conditions of execution of the financial and inventory jobs. The variety of features associated with events based triggers ensures that its workflows remain predictable. Due to high frequency of use we rely on such structured rules in order to evade conflicts in operations and unnecessary overtime. Review collected by and hosted on G2.com.

Among the negative effects I have had is that an advanced workflow logic might be challenging to document in a clear manner to non-technical stakeholders. Although the feature count is solid, it is observed that in some cases, the process of explicating job requirements to finance or operations departments may need additional meetings. Since we have been using it a lot, any confusion regarding the task ownership can generate internal friction and slow down the process of decision making. Review collected by and hosted on G2.com.

Personally, the most favorable aspect is the fact that Automate RPA can be used to handle repetitive procedures with reasonable reliability. As a coordinator of the online sales activities, I use it regularly to automate the order processing and back office updates. Its numerous options of workflow automation and error alerts ensure the workflows are flowing. Connection to the ERP and CRM systems will make sure that the data flows can be made without any additional use of human resources, which will also save time and increase the accuracy. Review collected by and hosted on G2.com.

The problem with Automate RPA is that more complicated automations may take time to set up. Although Automate RPA offers a broad range of features, the creation of multi step workflow to perform individual tasks is not always simple. As we use the automations very frequently, testing and refining these automations sometimes postpones the implementation of new process improvements. Review collected by and hosted on G2.com.

ActiveBatch makes it easy to streamline hundreds of individual workflow components into easy-to-manage jobs and schedules. Implementation was very easy as we had a dedicated technician on with us every step of the way, configuring ActiveBatch to work for our (comparably) small environment. We use ActiveBatch daily and experience little to no issues given how many jobs we run.

Integration support is very broad, with support for SharePoint being a massive upside that many other automation platforms have not achieved, and we look forward to exploring other integration opportunities such as webhooks and SSRS connectors.

Customer support is probably the best of any vendor I've worked with, with support often replying within minutes. Even though we are a somewhat smaller shop, we were given quick access to a dedicated representative, and I never have difficulties scheduling meetings as all support staff have a booking link in their signature line. Review collected by and hosted on G2.com.

Some upgrades do introduce small issues, such as specific job steps breaking temporarily. ActiveBatch also has a somewhat steep learning curve despite the clean UI - you will want a technician to walk you through best practices (which they did for us) during implementation. Review collected by and hosted on G2.com.

Dependability is the best to me in ActiveBatch Workload Automation. I use it every day since work planned is predictable and there is no hustle. It served to save my team on the use of manual follow ups and saved on interruptions when the days were busy. Since its use, our working days become more organized, and few problems cross to the next shift or emergency solutions become necessary. Review collected by and hosted on G2.com.

What I dislike about ActiveBatch Workload Automation is that it is inflexible once the processes are in place. Adjustments are only possible after much planning thus when we suddenly change it takes us more time. This inflexibility affects the productivity when priorities change, and extra coordination between teams is required, further straining when teams are already busy. Review collected by and hosted on G2.com.

The best aspect of ActiveBatch is that it makes all the workflows centralized so that it can be controlled easily. I apply it in my day to day life to automate monotonous tasks and keep track of the progress in a single dashboard. Cross platform automation is made seamless by integration with SQL server, SAP and cloud services. It could be implemented easily and the feature set is capable of supporting both simple and complex processes and this has helped my team save a lot of manual work. Review collected by and hosted on G2.com.

Its disadvantage is that the interface might be overloaded, particularly when several workflows are operating at the same time. There are integrations that need additional configuration affecting deployment. In peak seasons, it is a little cumbersome to monitor jobs. These problems make the learning curve to be steep among new members of the team and at times slow down rapid adaptation. Review collected by and hosted on G2.com.

I prefer ActiveBatch Workload Automation as it introduces predictability and control to complicated processes. My work is kept efficient by automating file transfers, batch jobs and report schedules. Connection to databases and cloud services implies that teams are able to work together without any kind of delay. It has transformed my day to day routine as it allows me to concentrate on exceptions and improvements instead of regular inspections. Review collected by and hosted on G2.com.

ActiveBatch Workload Automation has one disadvantage in that advanced configurations have a learning curve. Certain tasks and system associations require additional consideration or coding, thus raising the set up time. The challenges have postponed some rollouts of the projects. Even with these problems, the software is reliable, once it is set up, though the set-up process may require more effort than expected. Review collected by and hosted on G2.com.

ActiveBatch has transformed our data warehousing team and particularly its capability to facilitate inter-application data transfers without necessarily involving humans. The automation features based on event makes our downstream reports always available on landing of the data, and this has been a significant change in our report timeliness. I also like that the scheduling can be granular so that we can maximize the use of resources during periods of low activity. Review collected by and hosted on G2.com.

The first architecture to unify part of our more obscure legacy was somewhat daunting. The documentation is thorough, but some times it demanded more of an exploration than expected to get those particular connections working properly. The user interface to constructing complex conditional logic also seemed to me a little less intuitive than I had hoped, and required a little extra trial and error. Review collected by and hosted on G2.com.