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Compare Smartsheet and UserVoice 
Featured Products
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (62.7% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Starting at $10,788.00 200 Unique End Users Per Year
Smartsheet
Star Rating
(21,393)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansUserVoice
Star Rating
(244)4.5 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
Browse all 4 pricing plansSmartsheet vs UserVoice
When assessing the two solutions, reviewers found UserVoice easier to use, set up, and administer. Reviewers also preferred doing business with UserVoice overall.
- Reviewers felt that UserVoice meets the needs of their business better than Smartsheet.
- When comparing quality of ongoing product support, reviewers felt that UserVoice is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Smartsheet over UserVoice.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
UserVoice
Growth
Starting at $10,788.00
200 Unique End Users Per Year
Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.
Free Trial
Smartsheet
Free Trial is available
UserVoice
No trial information availableRatings
Meets Requirements
8.5
18,110
8.9
180
Ease of Use
8.4
18,350
8.8
182
Ease of Setup
8.3
10,143
8.5
82
Ease of Admin
8.5
7,604
8.6
93
Quality of Support
8.3
14,020
9.1
140
Has the product been a good partner in doing business?
8.6
7,054
9.1
88
Product Direction (% positive)
8.6
17,603
8.1
179
Features by Category
Tasks
8.7
10056
|
Verified
Not enough data
8.8
10060
|
Verified
Not enough data
8.5
9785
|
Verified
Not enough data
8.4
9463
|
Verified
Not enough data
8.1
9269
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9336
|
Verified
Not enough data
8.0
8799
|
Verified
Not enough data
Projects
8.6
9282
|
Verified
Not enough data
8.3
8630
|
Verified
Not enough data
8.2
8743
|
Verified
Not enough data
8.0
8660
|
Verified
Not enough data
8.2
8829
|
Verified
Not enough data
7.6
7600
|
Verified
Not enough data
8.0
8300
|
Verified
Not enough data
8.1
8860
|
Verified
Not enough data
7.8
7841
|
Verified
Not enough data
7.6
7444
|
Verified
Not enough data
7.6
7264
|
Verified
Not enough data
Resource Management
7.6
7740
|
Verified
Not enough data
7.6
7808
|
Verified
Not enough data
8.1
8439
|
Verified
Not enough data
Project Monitoring
7.8
7451
|
Verified
Not enough data
7.7
7561
|
Verified
Not enough data
8.2
8607
|
Verified
Not enough data
Generative AI
6.0
3060
Not enough data
6.1
3045
Not enough data
Agentic AI - Project Management
5.5
922
Not enough data
5.9
923
Not enough data
5.7
915
Not enough data
5.7
914
Not enough data
5.6
914
Not enough data
5.6
911
Not enough data
5.8
913
Not enough data
Portfolio Management
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Not enough data
Project Management
8.2
5420
Not enough data
8.3
5497
Not enough data
7.7
4624
Not enough data
Resource Management
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Not enough data
Data & Analytics
8.0
4985
Not enough data
8.0
5163
Not enough data
8.2
5077
Not enough data
7.5
4447
Not enough data
Strategy - Project and Portfolio Management
6.7
2052
Not enough data
7.6
2083
Not enough data
7.9
2061
Not enough data
7.6
2059
Not enough data
7.8
2053
Not enough data
7.6
2053
Not enough data
7.2
2034
Not enough data
7.6
2048
Not enough data
7.5
2036
Not enough data
7.8
2041
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.3
5155
Not enough data
Feature Not Available
Not enough data
8.1
5020
Not enough data
8.5
5390
Not enough data
Management
Feature Not Available
Not enough data
8.1
4651
Not enough data
7.5
4366
Not enough data
Generative AI
6.3
1817
Not enough data
Agentic AI - Workflow Management
5.9
406
Not enough data
5.9
409
Not enough data
5.9
404
Not enough data
5.9
400
Not enough data
5.9
399
Not enough data
5.9
401
Not enough data
6.1
402
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Not enough data
Content Planning
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Not enough data
Marketing Campaign Performance
8.0
882
Not enough data
8.4
1033
Not enough data
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
Not enough data
8.3
1015
Not enough data
Task Creation
8.7
7309
Not enough data
8.8
7390
Not enough data
8.3
6922
Not enough data
7.8
6113
Not enough data
Task Management
8.5
7067
Not enough data
8.5
6976
Not enough data
8.1
6636
Not enough data
8.2
6462
Not enough data
Generative AI
6.2
2412
Not enough data
6.2
2414
Not enough data
Automation
8.5
4248
Not enough data
8.3
4201
Not enough data
8.1
3934
Not enough data
Administration
8.2
4100
Not enough data
8.1
3883
Not enough data
8.8
4099
Not enough data
Project management
8.7
4166
Not enough data
8.2
3894
Not enough data
8.6
4176
Not enough data
8.3
4025
Not enough data
8.4
3945
Not enough data
8.0
3622
Not enough data
8.3
4063
Not enough data
Workload
8.0
3694
Not enough data
8.3
3936
Not enough data
8.0
3738
Not enough data
7.9
3552
Not enough data
Communication & Collaboration
8.1
3722
Not enough data
8.3
3917
Not enough data
8.8
4114
Not enough data
Cost Management
7.7
3427
Not enough data
7.8
3421
Not enough data
7.5
3232
Not enough data
Integration
7.4
3274
Not enough data
7.4
3324
Not enough data
7.4
3355
Not enough data
Generative AI
6.5
1653
Not enough data
6.5
1659
Not enough data
Agentic AI - Work Management
5.8
362
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Not enough data
Communication
7.2
5664
Not enough data
7.6
6046
Not enough data
7.5
5802
Not enough data
7.7
5828
Not enough data
Feature Not Available
Not enough data
Content & Documents
8.4
7184
Not enough data
8.4
7125
Not enough data
8.0
6871
Not enough data
7.8
6096
Not enough data
Controls
8.0
6469
Not enough data
7.6
5487
Not enough data
8.2
6800
Not enough data
Feature Not Available
Not enough data
7.9
6083
Not enough data
Project Management
8.8
7423
Not enough data
8.7
7296
Not enough data
8.6
7161
Not enough data
7.9
6148
Not enough data
Remote Collaboration
8.4
6558
Not enough data
8.5
6738
Not enough data
8.4
6630
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
2272
Not enough data
6.3
2276
Not enough data
Agentic AI - Project Collaboration
5.7
427
Not enough data
5.6
427
Not enough data
Management
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.7
5
Feedback
Not enough data
9.5
29
Not enough data
9.5
39
Idea Sources
Not enough data
9.5
37
Not enough data
9.3
37
Idea Collection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
21
Not enough data
9.3
34
Not enough data
Feature Not Available
Integrations
Not enough data
Feature Not Available
Not enough data
8.7
21
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.9
25
Not enough data
8.6
20
Not enough data
8.6
21
Feedback Analysis
Not enough data
8.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
13
Not enough data
8.4
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.3
47
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
9.0
61
|
Verified
Not enough data
8.6
49
Process Management
Not enough data
8.5
61
|
Verified
Not enough data
8.6
16
Not enough data
8.2
58
|
Verified
Not enough data
8.4
45
System Management
Not enough data
8.9
54
|
Verified
Not enough data
8.8
38
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
Not enough data
7.6
40
Not enough data
Feature Not Available
Not enough data
8.9
74
Planning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
31
Not enough data
7.6
29
Not enough data
Feature Not Available
Workflow Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
27
Categories
Categories
Shared Categories
Smartsheet and UserVoice share no categories
Unique Categories
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, Task Management, and Project Management
UserVoice is categorized as Feedback Analytics, User Research Repositories, Decision-Making, Repository Management, Product Analytics, Product Management, Idea Management, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserVoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Computer Software
42.5%
Information Technology and Services
19.7%
Financial Services
3.4%
Hospitality
2.6%
Telecommunications
2.1%
Other
29.6%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
UserVoice has no discussions with answers
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