1. [Home](https://www.g2.com/) 2. ... 3. [Idea Management Software](https://www.g2.com/categories/idea-management) 4. [UserVoice Discussions](https://www.g2.com/products/uservoice/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_22a79050879ecaa81a17410baf415df0/uservoice.png "Product Avatar Image") ![Reward for good UserVoice reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/4184/medal.svg "Reward for good UserVoice reviews") ](/products/uservoice/reviews) [ UserVoice ](/products/uservoice/reviews) (243)4.5/5 UserVoice is a customer feedback management solution designed to help teams effectively gather, analyze, and act on user insights. This platform streamlines the process of collecting feedback from customers, making it easier for product teams to prioritize features and improvements based on real user needs. By centralizing feedback, UserVoice enables organizations to transform scattered input into actionable data, ensuring that product development aligns closely with customer expectations. Targeted primarily at product managers, UX designers, and customer success teams, UserVoice caters to organizations of various sizes that are looking to enhance their product offerings. The platform is particularly beneficial for teams that struggle with limited resources and face challenges in managing customer feedback across multiple channels. By providing a structured approach to feedback collection, UserVoice empowers teams to identify pain points and prioritize solutions that resonate with their user base. Key features of UserVoice include customizable feedback forms, robust analytics tools, and seamless integration with existing workflows. The customizable feedback forms allow users to solicit specific input from customers, ensuring that the feedback collected is relevant and targeted. The analytics tools provide insights into trends and common pain points, enabling teams to make data-driven decisions about product enhancements. Additionally, UserVoice's integration capabilities allow organizations to connect the platform with other tools they use, creating a cohesive feedback ecosystem. The benefits of using UserVoice extend beyond just gathering feedback. By implementing a low-effort feedback program, teams can foster a culture of collaboration and transparency, earning the trust of their customers. This trust is crucial for building long-term relationships and ensuring that product releases meet user expectations. Furthermore, by placing users at the center of the product development process, organizations can avoid the pitfalls of developing features that do not resonate with their audience, ultimately leading to more successful product outcomes. UserVoice stands out in its category by not only simplifying the feedback collection process but also by providing actionable insights that drive product strategy. By focusing on the voice of the customer, UserVoice helps teams prioritize their roadmaps with confidence, ensuring that every product decision is informed by real user data. This approach not only enhances product relevance but also cultivates a loyal customer base that feels heard and valued. Show More * * * ### 69.0 Nps Score Already have UserVoice? ### All UserVoice Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is UserVoice used for? ](/discussions/what-is-uservoice-used-for) What is UserVoice used for? [ Feedback Analytics Software ](https://www.g2.com/tags/feedback-analytics-software)[ User Research Repositories ](https://www.g2.com/tags/user-research-repositories)[ Decision-Making Software ](https://www.g2.com/tags/decision-making-software)[ Repository Management Software ](https://www.g2.com/tags/repository-management-software) [ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software)[ Product Management Software ](https://www.g2.com/tags/product-management-software)[ Idea Management Software ](https://www.g2.com/tags/idea-management-software)[ Enterprise Feedback Management Software ](https://www.g2.com/tags/enterprise-feedback-management-software) Show More * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UserVoice+questions+and+get+answers+from+expert+users+in+our+UserVoice+Discussions+section.&title=UserVoice+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuservoice%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UserVoice+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuservoice%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuservoice%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UserVoice+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuservoice%2Fdiscuss%0aAsk+UserVoice+questions+and+get+answers+from+expert+users+in+our+UserVoice+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=UserVoice+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuservoice%2Fdiscuss%0aAsk+UserVoice+questions+and+get+answers+from+expert+users+in+our+UserVoice+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/uservoice/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/454fc7716651873ba90fb76cd24aa3dd/uservoice.svg "Product Avatar Image") ### Have you used UserVoice before? Answer a few questions to help the UserVoice community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuservoice%2Fdiscuss%3Fsmall_ask%3Duservoice) No