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Compare Hive Team Collaboration Software and Hiver 
Featured Products
At a Glance
Market Segments
Small-Business (61.8% of reviews)
Small-Business (67.0% of reviews)
Entry-Level Pricing
Free
Free
Hive
Star Rating
(656)4.6 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansHiver
Star Rating
(1,274)4.6 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansHive vs Hiver
When assessing the two solutions, reviewers found them equally easy to use. However, Hive is easier to set up, and do business with, while Hiver is easier to administer.
- Reviewers felt that Hive meets the needs of their business better than Hiver.
- When comparing quality of ongoing product support, reviewers felt that Hive is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hive over Hiver.
Pricing
Entry-Level Pricing
Hive
Hive Free
Free
Best for light project management.
- My Actions to-do list
- Unlimited task management
- Gantt, Kanban, summary and calendar views
Hiver
Free
Free
- Multi-channel shared inboxes
- Email management
- Live chat support
Free Trial
Hive
Free Trial is available
Hiver
Free Trial is available
Ratings
Meets Requirements
9.2
549
9.0
987
Ease of Use
9.1
551
9.1
1,011
Ease of Setup
9.3
273
9.0
586
Ease of Admin
9.0
181
9.2
451
Quality of Support
9.3
493
9.2
915
Has the product been a good partner in doing business?
9.4
181
9.2
442
Product Direction (% positive)
9.6
525
9.1
980
Features by Category
Ticket and Case Management
Not enough data
8.8
211
|
Verified
Not enough data
8.7
214
|
Verified
Not enough data
8.6
221
|
Verified
Not enough data
8.5
206
|
Verified
Not enough data
8.2
177
|
Verified
Not enough data
8.3
190
Not enough data
8.6
205
|
Verified
Not enough data
8.1
111
Generative AI
Not enough data
7.2
74
Not enough data
7.3
73
Agentic AI - Help Desk
Not enough data
7.3
29
Not enough data
7.2
29
Not enough data
6.8
28
Communication Channels
Not enough data
8.2
160
Not enough data
8.9
216
|
Verified
Not enough data
8.5
189
Not enough data
7.5
109
Not enough data
7.5
104
Platform
Not enough data
7.5
176
|
Verified
Not enough data
7.8
161
Not enough data
8.8
215
|
Verified
Not enough data
8.2
176
|
Verified
Not enough data
8.2
193
|
Verified
Not enough data
8.4
208
|
Verified
Tasks
9.4
301
|
Verified
Not enough data
9.3
301
|
Verified
Not enough data
9.2
292
|
Verified
Not enough data
9.1
296
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.3
234
|
Verified
Not enough data
8.8
277
|
Verified
Not enough data
8.9
260
|
Verified
Not enough data
Projects
9.2
267
|
Verified
Not enough data
9.0
241
|
Verified
Not enough data
8.6
222
|
Verified
Not enough data
8.8
265
|
Verified
Not enough data
9.1
275
|
Verified
Not enough data
7.7
133
Not enough data
8.4
193
Not enough data
8.8
244
|
Verified
Not enough data
8.1
138
Not enough data
8.4
206
|
Verified
Not enough data
8.4
184
|
Verified
Not enough data
Resource Management
8.2
181
|
Verified
Not enough data
8.6
195
|
Verified
Not enough data
8.8
216
|
Verified
Not enough data
Project Monitoring
8.2
175
|
Verified
Not enough data
8.5
186
|
Verified
Not enough data
8.7
226
|
Verified
Not enough data
Generative AI
7.5
87
Not enough data
7.3
88
Not enough data
Agentic AI - Project Management
7.7
22
Not enough data
8.3
22
Not enough data
8.0
22
Not enough data
8.1
22
Not enough data
7.5
22
Not enough data
7.8
22
Not enough data
8.4
22
Not enough data
Portfolio Management
8.7
70
Not enough data
9.3
73
Not enough data
8.7
71
Not enough data
Feature Not Available
Not enough data
Project Management
9.0
75
Not enough data
8.9
75
Not enough data
8.7
71
Not enough data
Resource Management
8.7
71
Not enough data
8.7
70
Not enough data
8.8
72
Not enough data
Data & Analytics
8.8
71
Not enough data
8.9
71
Not enough data
8.8
71
Not enough data
8.5
70
Not enough data
Strategy - Project and Portfolio Management
8.5
49
Not enough data
8.9
50
Not enough data
8.8
50
Not enough data
8.5
50
Not enough data
9.0
50
Not enough data
8.6
50
Not enough data
8.8
49
Not enough data
8.9
50
Not enough data
9.0
50
Not enough data
8.8
50
Not enough data
Analytics
9.5
18
Not enough data
Execution
9.7
18
Not enough data
9.5
18
Not enough data
9.7
17
Not enough data
Roadmapping
8.7
18
Not enough data
9.3
17
Not enough data
Business Instant Messaging
9.1
99
Not enough data
8.9
107
Not enough data
8.5
100
Not enough data
Business Instant Messaging
8.5
56
Not enough data
8.3
58
Not enough data
Business Instant Messaging
7.9
97
Not enough data
9.2
106
Not enough data
9.0
88
Not enough data
Generative AI - Business Instant Messaging
8.9
19
Not enough data
AI - Business Instant Messaging
8.8
17
Not enough data
8.9
19
Not enough data
8.7
18
Not enough data
8.9
18
Not enough data
Agentic AI - Business Instant Messaging
9.1
11
Not enough data
9.4
11
Not enough data
Grammar
7.5
10
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
Formatting
7.9
8
Not enough data
8.3
8
Not enough data
7.5
8
Not enough data
Content
8.3
8
Not enough data
8.3
8
Not enough data
7.4
7
Not enough data
Product Type
9.0
8
Not enough data
Feature Not Available
Not enough data
Generative AI
9.2
6
Not enough data
8.1
6
Not enough data
Setup
8.8
82
Not enough data
9.1
86
Not enough data
8.6
88
Not enough data
8.9
93
Not enough data
Management
8.8
85
Not enough data
8.4
77
Not enough data
8.0
81
Not enough data
Generative AI
7.7
54
Not enough data
Agentic AI - Workflow Management
7.9
15
Not enough data
8.0
16
Not enough data
7.9
16
Not enough data
8.2
16
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
8.1
15
Not enough data
Channels
Not enough data
7.9
149
Not enough data
7.6
143
Not enough data
6.7
141
Design
Not enough data
7.9
142
Not enough data
7.3
142
Not enough data
8.0
144
Not enough data
8.2
144
Not enough data
7.8
141
Generative AI
Not enough data
7.1
107
Not enough data
7.1
105
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.9
17
Not enough data
9.9
17
Not enough data
9.4
18
Not enough data
9.4
18
Not enough data
Goal Creation
9.0
14
Not enough data
9.2
14
Not enough data
Feature Not Available
Not enough data
9.7
16
Not enough data
Agentic AI - Objectives and Key Results (OKR)
9.5
7
Not enough data
10.0
7
Not enough data
Tasks
9.6
47
Not enough data
9.3
45
Not enough data
9.2
44
Not enough data
Agentic AI - Kanban Project Management
8.6
12
Not enough data
8.6
12
Not enough data
8.5
12
Not enough data
9.5
11
Not enough data
9.1
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
Kanban Boards
9.4
45
Not enough data
9.5
46
Not enough data
9.7
45
Not enough data
Planning
9.2
45
Not enough data
8.9
40
Not enough data
9.0
40
Not enough data
Platform Basics
9.2
37
Not enough data
9.4
36
Not enough data
9.3
34
Not enough data
8.3
31
Not enough data
9.0
35
Not enough data
8.7
36
Not enough data
Content Planning
9.4
34
Not enough data
9.3
38
Not enough data
9.5
34
Not enough data
Marketing Campaign Performance
8.4
30
Not enough data
9.2
34
Not enough data
Agentic AI - Marketing Calendar
8.5
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.8
10
Not enough data
Other Features
8.7
34
Not enough data
8.8
33
Not enough data
Task Creation
9.4
50
Not enough data
9.5
49
Not enough data
9.2
51
Not enough data
8.7
46
Not enough data
Task Management
9.4
51
Not enough data
9.4
49
Not enough data
9.1
47
Not enough data
9.1
47
Not enough data
Generative AI
7.7
20
Not enough data
7.8
20
Not enough data
Automation
9.0
43
Not enough data
8.9
42
Not enough data
8.8
40
Not enough data
Administration
9.0
42
Not enough data
8.7
42
Not enough data
8.9
41
Not enough data
Project management
9.2
41
Not enough data
9.0
43
Not enough data
8.9
45
Not enough data
9.0
42
Not enough data
8.9
41
Not enough data
8.6
40
Not enough data
8.8
42
Not enough data
Workload
8.9
41
Not enough data
8.9
40
Not enough data
8.4
40
Not enough data
8.6
39
Not enough data
Communication & Collaboration
8.7
41
Not enough data
9.0
40
Not enough data
9.3
43
Not enough data
Cost Management
8.3
41
Not enough data
8.2
38
Not enough data
8.2
38
Not enough data
Integration
8.3
39
Not enough data
8.5
38
Not enough data
8.2
39
Not enough data
Generative AI
7.8
21
Not enough data
7.6
21
Not enough data
Agentic AI - Work Management
8.3
14
Not enough data
8.6
14
Not enough data
8.5
14
Not enough data
8.2
14
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customization
9.2
24
Not enough data
8.9
22
Not enough data
9.0
21
Not enough data
8.8
23
Not enough data
Additional Functionality
8.8
21
Not enough data
Feature Not Available
Not enough data
9.5
24
Not enough data
7.7
19
Not enough data
7.5
10
Not enough data
Sorting & Filtering
9.5
7
8.1
350
9.5
7
8.8
385
9.5
7
7.5
330
9.5
7
8.0
347
Integrations
9.8
7
6.8
286
9.8
7
9.3
395
9.8
7
7.1
281
Time Management
9.0
7
8.7
351
9.8
7
8.5
344
8.6
7
8.0
313
Generative AI
9.8
7
7.5
204
9.8
7
7.2
199
9.8
7
7.4
202
Agentic AI - Email Management
9.5
7
7.2
31
9.8
7
7.2
32
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
7.8
161
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.6
6
Self-Service Experience
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.3
7
Self-Service Platform
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.8
7
Agentic AI - Customer Self-Service
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.3
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
9.0
5
Not enough data
9.0
5
Proofing Features - Online Proofing
7.9
12
Not enough data
Feature Not Available
Not enough data
8.3
12
Not enough data
Platform - Online Proofing
8.3
12
Not enough data
8.9
12
Not enough data
8.8
12
Not enough data
8.5
12
Not enough data
Feature Not Available
Not enough data
Workflow and Collaboration - Online Proofing
9.0
12
Not enough data
9.2
12
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Project Management
10.0
7
Not enough data
9.8
7
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
6.7
5
Agentic AI - Marketing Resource Management
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Time Tracking
8.7
54
Not enough data
9.4
59
Not enough data
8.3
53
Not enough data
Client Invoicing
7.9
46
Not enough data
7.5
42
Not enough data
8.0
46
Not enough data
Mobile Time Tracking
9.1
53
Not enough data
Administration
8.8
52
Not enough data
9.1
57
Not enough data
9.1
58
Not enough data
Feature Not Available
Not enough data
9.3
57
Not enough data
Platform
9.1
53
Not enough data
8.5
42
Not enough data
8.2
38
Not enough data
9.3
56
Not enough data
9.0
47
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hive and Hiver are categorized as Email Management
Unique Categories
Hive is categorized as Marketing Calendar, Work Management, Business Instant Messaging, Kanban Project Management, Objectives and Key Results (OKR), Workflow Management, AI Writing Assistant, Strategy and Innovation Roadmapping Tools, Project and Portfolio Management, Online Proofing, Online Form Builder, Google Workspace Project Management, Note-Taking Software, Task Management, Time Tracking, Project Management, and Marketing Resource Management
Hiver is categorized as Digital Customer Service Platforms, Shared Inbox, Customer Communications Management, Live Chat, Help Desk, Customer Self-Service, Complaint Management, Conversational Support, Social Customer Service, Customer Service Automation, Google Workspace Communication Tools, AI IT Agents, and Chatbots
Reviews
Reviewers' Company Size
Hive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hiver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.9%
Information Technology and Services
7.3%
Computer Software
5.8%
Non-Profit Organization Management
4.5%
Consumer Services
4.1%
Other
55.4%
Computer Software
6.9%
Marketing and Advertising
5.4%
Information Technology and Services
5.4%
Accounting
4.9%
Financial Services
4.2%
Other
73.2%
Alternatives
Discussions
Can I control who sees what in my Hive workspace?
2 Comments
JH
Yep! And your Admin could set those controls for you if you can't.Read more
How does your pricing work?
1 Comment
Official Response from Hive
Hive costs are priced at $12 per user per month (up to 100 users). You can sign up for a monthly or annual plan. The annual plan comes with an additional 10%...Read more
What is the future development direction for Hiver?
1 Comment
NR
Hi George. Thanks for being a Hiver champion over the years. I'm Niraj, founder and CEO at Hiver. Hope you remembers our communication from a few years back...Read more
Is there a way to make pending items show up in my hiver inbox? Right now, they are separate.
1 Comment
PA
Hi Makisha,
I am Pratibha from the Product team at Hiver.
As of now, there's no way to show Pending conversations assigned to you in your Inbox. But I...Read more
How can i separate Hiver tickets from my own emails in Gmail?
1 Comment
RG
We just create a filter that auto archives anything in the Shared Inbox from Hiver so that those emails only show up in the Hiver folder. Read more
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