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Compare Asana and Hiver 
Featured Products
At a Glance
Market Segments
Small-Business (56.8% of reviews)
Small-Business (67.0% of reviews)
Entry-Level Pricing
Free 2 Users
Free
Asana
Star Rating
(12,948)4.4 out of 5
Market Segments
Small-Business (56.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 2 Users
Free Trial is available
Browse all 5 pricing plansHiver
Star Rating
(1,274)4.6 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansAsana vs Hiver
When assessing the two solutions, reviewers found Hiver easier to use, set up, and administer. Reviewers also preferred doing business with Hiver overall.
- Reviewers felt that Hiver meets the needs of their business better than Asana.
- When comparing quality of ongoing product support, reviewers felt that Hiver is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hiver over Asana.
Pricing
Entry-Level Pricing
Asana
Personal
Free
2 Users
For one to two people managing personal projects.
- Unlimited tasks
- Unlimited projects
- Unlimited messages
Hiver
Free
Free
- Multi-channel shared inboxes
- Email management
- Live chat support
Free Trial
Asana
Free Trial is available
Hiver
Free Trial is available
Ratings
Meets Requirements
8.7
10,996
9.0
987
Ease of Use
8.6
11,102
9.1
1,011
Ease of Setup
8.6
4,713
9.0
586
Ease of Admin
8.7
3,401
9.2
451
Quality of Support
8.5
7,578
9.2
915
Has the product been a good partner in doing business?
8.7
2,989
9.2
442
Product Direction (% positive)
8.6
10,723
9.1
980
Features by Category
Ticket and Case Management
Not enough data
8.8
211
|
Verified
Not enough data
8.7
214
|
Verified
Not enough data
8.6
221
|
Verified
Not enough data
8.5
206
|
Verified
Not enough data
8.2
177
|
Verified
Not enough data
8.3
190
Not enough data
8.6
205
|
Verified
Not enough data
8.1
111
Generative AI
Not enough data
7.2
74
Not enough data
7.3
73
Agentic AI - Help Desk
Not enough data
7.3
29
Not enough data
7.2
29
Not enough data
6.8
28
Communication Channels
Not enough data
8.2
160
Not enough data
8.9
216
|
Verified
Not enough data
8.5
189
Not enough data
7.5
109
Not enough data
7.5
104
Platform
Not enough data
7.5
176
|
Verified
Not enough data
7.8
161
Not enough data
8.8
215
|
Verified
Not enough data
8.2
176
|
Verified
Not enough data
8.2
193
|
Verified
Not enough data
8.4
208
|
Verified
Tasks
9.3
3226
|
Verified
Not enough data
9.1
3180
|
Verified
Not enough data
8.8
3151
|
Verified
Not enough data
9.0
3137
|
Verified
Not enough data
8.3
3004
|
Verified
Not enough data
7.9
2869
|
Verified
Not enough data
8.6
3077
|
Verified
Not enough data
8.5
2985
|
Verified
Not enough data
Projects
8.8
2986
|
Verified
Not enough data
8.4
2856
|
Verified
Not enough data
8.0
2647
|
Verified
Not enough data
8.5
2911
|
Verified
Not enough data
8.5
2873
|
Verified
Not enough data
7.3
1196
Not enough data
8.0
2720
|
Verified
Not enough data
8.3
2867
|
Verified
Not enough data
Feature Not Available
Not enough data
7.5
1190
Not enough data
8.0
2596
|
Verified
Not enough data
Resource Management
7.9
2579
|
Verified
Not enough data
8.1
2661
|
Verified
Not enough data
8.3
2706
|
Verified
Not enough data
Project Monitoring
8.1
2561
|
Verified
Not enough data
8.0
2575
|
Verified
Not enough data
8.4
2754
|
Verified
Not enough data
Generative AI
6.8
953
Not enough data
6.8
945
Not enough data
Agentic AI - Project Management
6.5
279
Not enough data
6.7
272
Not enough data
6.5
271
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Setup
8.6
1836
Not enough data
8.6
1842
Not enough data
8.4
1800
Not enough data
8.6
1882
Not enough data
Management
8.5
1796
Not enough data
8.2
1692
Not enough data
8.0
1646
Not enough data
Generative AI
6.8
698
Not enough data
Agentic AI - Workflow Management
6.4
194
Not enough data
6.6
194
Not enough data
6.4
191
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Channels
Not enough data
7.9
149
Not enough data
7.6
143
Not enough data
6.7
141
Design
Not enough data
7.9
142
Not enough data
7.3
142
Not enough data
8.0
144
Not enough data
8.2
144
Not enough data
7.8
141
Generative AI
Not enough data
7.1
107
Not enough data
7.1
105
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.7
576
Not enough data
8.5
560
Not enough data
8.2
574
Not enough data
8.5
563
Not enough data
Goal Creation
8.6
557
Not enough data
8.6
556
Not enough data
7.7
528
Not enough data
8.8
558
Not enough data
Agentic AI - Objectives and Key Results (OKR)
7.3
54
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.7
1019
Not enough data
9.1
1065
Not enough data
8.7
1033
Not enough data
7.7
885
Not enough data
8.7
1006
Not enough data
8.6
1050
Not enough data
Content Planning
8.8
1048
Not enough data
9.3
1077
Not enough data
8.8
1017
Not enough data
Marketing Campaign Performance
7.8
726
Not enough data
8.5
799
Not enough data
Agentic AI - Marketing Calendar
6.0
54
Not enough data
6.3
52
Not enough data
6.3
52
Not enough data
Feature Not Available
Not enough data
Other Features
8.3
972
Not enough data
8.0
805
Not enough data
Task Creation
9.2
2644
Not enough data
9.2
2634
Not enough data
8.8
2509
Not enough data
8.0
2325
Not enough data
Task Management
8.8
2539
Not enough data
9.1
2582
Not enough data
8.4
2386
Not enough data
8.6
2415
Not enough data
Generative AI
6.8
986
Not enough data
6.9
983
Not enough data
Automation
8.6
1726
Not enough data
8.5
1712
Not enough data
8.1
1583
Not enough data
Administration
8.4
1684
Not enough data
8.3
1606
Not enough data
9.1
1715
Not enough data
Project management
9.0
1804
Not enough data
8.6
1708
Not enough data
8.9
1751
Not enough data
8.7
1691
Not enough data
8.8
1680
Not enough data
8.2
1539
Not enough data
8.5
1688
Not enough data
Workload
8.3
1590
Not enough data
8.6
1646
Not enough data
8.5
1596
Not enough data
8.3
1555
Not enough data
Communication & Collaboration
8.5
1633
Not enough data
8.4
1664
Not enough data
8.9
1731
Not enough data
Cost Management
7.9
1457
Not enough data
7.9
1495
Not enough data
7.8
1429
Not enough data
Integration
7.8
1418
Not enough data
7.8
1422
Not enough data
7.7
1408
Not enough data
Generative AI
6.9
637
Not enough data
6.9
632
Not enough data
Agentic AI - Work Management
6.4
183
Not enough data
6.7
182
Not enough data
6.6
181
Not enough data
6.7
180
Not enough data
Communication
7.7
2115
Not enough data
8.2
2263
Not enough data
7.7
2047
Not enough data
8.0
2119
Not enough data
7.8
2067
Not enough data
Content & Documents
8.6
2361
Not enough data
8.7
2360
Not enough data
8.4
2352
Not enough data
7.9
2073
Not enough data
Controls
8.4
2217
Not enough data
8.2
2125
Not enough data
8.5
2247
Not enough data
8.4
2233
Not enough data
7.9
2055
Not enough data
Project Management
9.2
2462
Not enough data
9.0
2385
Not enough data
8.9
2401
Not enough data
8.4
2174
Not enough data
Remote Collaboration
8.7
2273
Not enough data
8.9
2338
Not enough data
8.8
2256
Not enough data
7.8
1927
Not enough data
Generative AI
7.0
878
Not enough data
7.0
881
Not enough data
Agentic AI - Project Collaboration
6.7
303
Not enough data
6.7
303
Not enough data
Responses
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Automation - AI Agents
9.3
19
Not enough data
9.4
19
Not enough data
8.9
19
Not enough data
9.3
19
Not enough data
9.0
19
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Autonomy - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
9.5
20
Not enough data
9.5
19
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
Not enough data
8.1
350
Not enough data
8.8
385
Not enough data
7.5
330
Not enough data
8.0
347
Integrations
Not enough data
6.8
286
Not enough data
9.3
395
Not enough data
7.1
281
Time Management
Not enough data
8.7
351
Not enough data
8.5
344
Not enough data
8.0
313
Generative AI
Not enough data
7.5
204
Not enough data
7.2
199
Not enough data
7.4
202
Agentic AI - Email Management
Not enough data
7.2
31
Not enough data
7.2
32
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
7.8
161
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.6
6
Self-Service Experience
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.3
7
Self-Service Platform
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.8
7
Agentic AI - Customer Self-Service
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.3
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
9.0
5
Not enough data
9.0
5
Customization - AI Agent Builders
8.6
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Functionality - AI Agent Builders
8.8
7
Not enough data
8.8
7
Not enough data
8.9
6
Not enough data
Feature Not Available
Not enough data
Data and Analytics - AI Agent Builders
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
Integration - AI Agent Builders
9.0
7
Not enough data
9.3
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
6.7
5
Agentic AI - Marketing Resource Management
6.8
37
Not enough data
6.9
37
Not enough data
6.9
37
Not enough data
Communication
8.0
1103
Not enough data
Feature Not Available
Not enough data
8.2
1122
Not enough data
Planning
8.6
1199
Not enough data
8.9
1223
Not enough data
8.5
1133
Not enough data
8.7
1168
Not enough data
8.2
1084
Not enough data
Workflow Management
8.4
1151
Not enough data
8.8
1211
Not enough data
8.0
1072
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Asana and Hiver share no categories
Unique Categories
Hiver is categorized as Email Management, Digital Customer Service Platforms, Shared Inbox, Customer Communications Management, Live Chat, Help Desk, Customer Self-Service, Complaint Management, Conversational Support, Social Customer Service, Customer Service Automation, Google Workspace Communication Tools, AI IT Agents, and Chatbots
Reviews
Reviewers' Company Size
Asana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hiver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Information Technology and Services
9.4%
Computer Software
9.2%
Non-Profit Organization Management
5.9%
Internet
3.1%
Other
59.1%
Computer Software
6.9%
Marketing and Advertising
5.4%
Information Technology and Services
5.4%
Accounting
4.9%
Financial Services
4.2%
Other
73.2%
Alternatives
Discussions
What software did you find useful outside of work?
7 Comments
FB
<p>I've found password managers to be really helpful in personal and work life. For example: 1password</p>Read more
What is the future development direction for Hiver?
1 Comment
NR
Hi George. Thanks for being a Hiver champion over the years. I'm Niraj, founder and CEO at Hiver. Hope you remembers our communication from a few years back...Read more
Is there a way to make pending items show up in my hiver inbox? Right now, they are separate.
1 Comment
PA
Hi Makisha,
I am Pratibha from the Product team at Hiver.
As of now, there's no way to show Pending conversations assigned to you in your Inbox. But I...Read more
How can i separate Hiver tickets from my own emails in Gmail?
1 Comment
RG
We just create a filter that auto archives anything in the Shared Inbox from Hiver so that those emails only show up in the Hiver folder. Read more
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