Best VoIP Providers with Screen Sharing Capabilities

How Many VoIP Providers Products Does G2 Track?

Total Products under this Category: 481

Category Stats (Sep 2026)

  • Average Rating: 4.38/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Phone2 (+1.96%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank VoIP Providers Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 61,600+ Authentic Reviews
  • 481+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for VoIP Providers

G2 Grid® for VoIP Providers plotting products by satisfaction and market presence

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Dialpad Connect, Webex Calling, Webex Suite, and Aircall.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=webex-calling&focus%5B%5D=cisco-webex-suite&focus%5B%5D=aircall)

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.

Average Rating: 4.2/5.0

Total Reviews: 1,415

How Do G2 Users Rate RingEX?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Phone Calls: 9.1/10 (Category avg: 9.1/10)
  • VOiP Number: 9.0/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind RingEX?

  • Seller: RingCentral
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Belmont, CA
  • Twitter: @RingCentral
    61,963 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,675 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 57% Small, 34% Medium

What Do G2 Reviewers Say About RingEX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of RingEX, making communication and collaboration seamless for their teams.
  • Users value the helpful customer support of RingEX, enhancing the overall experience and usability for everyone.
  • Users find RingEX to be incredibly helpful for maintaining client connections, enhancing reliability and support.
  • Users commend the reliability of RingEX, ensuring consistent connections and high-quality communication experiences.
  • Users appreciate the high-definition voice quality of RingEX, enhancing communication and customer support experiences.
Cons
  • Users find the complex processes in RingEX challenging, particularly when navigating setup and administration aspects.
  • Users often face call issues with RingEX, including inadequate tracking of calls and poor customer support experiences.
  • Users find the customer support challenging, often facing difficulties in communication and unnecessary complications.
  • Users find the difficulties with customer service occasionally complicate resolutions and frustrate the overall experience.
  • Users find the admin config options unintuitive, making tasks like changing voicemail messages and hold music overly complex.

What Are Recent G2 Reviews of RingEX?

What Are G2 Users Discussing About RingEX?

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Average Rating: 4.4/5.0

Total Reviews: 4,042

How Do G2 Users Rate Dialpad Connect?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.1/10)
  • VOiP Number: 9.3/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Dialpad Connect?

  • Seller: Dialpad
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Ramon, California
  • Twitter: @DialpadHQ
    60 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,503 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 56% Small, 32% Medium

What Do G2 Reviewers Say About Dialpad Connect?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Dialpad Connect, enjoying its intuitive interface and seamless integrations.
  • Users value the call management features of Dialpad Connect, noting ease of use and excellent call quality.
  • Users value the helpfulness of AI transcription, enhancing efficiency and ease of use in their workflows.
  • Users value the call recording feature of Dialpad Connect for its utility and ease of review.
  • Users love the AI-powered features of Dialpad Connect, enhancing productivity with real-time transcription and sentiment analysis.
Cons
  • Users report call quality issues with Dialpad Connect, especially during important conversations and varying network conditions.
  • Users experience connection issues with Dialpad Connect, often facing call quality problems that disrupt communication.
  • Users find the missing functionality frustrating, especially the lack of options beyond DND and syncing issues with Podio.
  • Users experience recording issues with Dialpad Connect, expressing frustrations about voice recording and voicemail customization.
  • Users report call quality issues including dropped calls and difficulties in connecting, leading to frustration and lost communications.

What Are Recent G2 Reviews of Dialpad Connect?

What Are G2 Users Discussing About Dialpad Connect?

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity. It’s more than just a UCaaS solution — 8x8 Work is your entry point into The 8x8 Platform for CX, giving you the flexibility to scale from internal collaboration to full customer engagement with voice, video, chat, and APIs — all on one integrated platform. Top Reasons to Choose 8x8 Work All-in-One Cloud Communications: Replace separate phone, video, and messaging tools with a unified solution. Enterprise-Grade VoIP: Global voice coverage in 55+ countries, HD call quality, and a 99.999% uptime SLA. AI-Driven Meetings & Messaging: Host secure video meetings with smart summaries, live transcription, and integrated chat. Integrated Admin & Reporting: Centralized control panel for managing users, call routing, analytics, and permissions. Trusted Security & Compliance: SOC 2, ISO 27001, HIPAA-ready — secure by design, not by add-on. Scalable to Contact Center: Seamlessly expand to include 8x8’s contact center, CPaaS, and AI capabilities when you’re ready. Features That Drive Productivity Business Phone System: Cloud-based PBX with voicemail, auto-attendant, call queues, number porting, and business SMS/MMS. Video Conferencing: Run secure, high-quality video meetings with up to 500 participants — no downloads required. Team Messaging: Create chat rooms, share files, pin important messages, and collaborate in real time. Mobile + Desktop Access: Use one app across all devices — Windows, Mac, iOS, Android, and web. Built-In Analytics: Get real-time visibility into usage, call quality, and team performance with visual dashboards. 40+ Integrations: Connect easily with Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more. AI Enhancements: Use smart transcription, in-meeting summaries, and keyword detection to work smarter. The Power Behind 8x8 Work With over 300 patents and decades of cloud communications leadership, 8x8 helps businesses simplify IT, enhance employee experience, and accelerate customer engagement. 8x8 Work is the trusted choice for companies looking to modernize communications and prepare for what’s next.

Average Rating: 4.2/5.0

Total Reviews: 899

How Do G2 Users Rate 8x8 Work?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.8/10)
  • Phone Calls: 9.0/10 (Category avg: 9.1/10)
  • VOiP Number: 9.1/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind 8x8 Work?

  • Seller: 8x8
  • Company Website:
  • Year Founded: 1987
  • HQ Location: San Jose, CA
  • Twitter: @8x8
    11,056 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,846 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 54% Small, 35% Medium

What Do G2 Reviewers Say About 8x8 Work?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in 8x8 Work, which simplifies daily communication and enhances operational efficiency.
  • Users value the easy communication enabled by 8x8 Work, facilitating calls from anywhere with seamless integration.
  • Users appreciate the reliability of 8x8 Work, citing minimal downtime and exceptional support throughout their experience.
  • Users value the quick and efficient customer support of 8x8 Work, easily transitioning from chatbot to human assistance.
  • Users value the convenience of all-in-one communications with 8x8 Work, making remote work and management seamless.
Cons
  • Users find the slow customer service response frustrating, negatively impacting their overall experience with 8x8 Work.
  • Users find the customer support response slow, leading to frustrations with troubleshooting and configuration issues.
  • Users find the poor customer support challenging, causing delays and frustration in resolving issues and configurations.
  • Users find the limited features of 8x8 Work restrict effective CRM integration and advanced functionalities.
  • Users experience technical issues with lagging apps and login troubles, which can be frustrating and time-consuming.

What Are Recent G2 Reviews of 8x8 Work?

What Are G2 Users Discussing About 8x8 Work?

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration. Connect anywhere, any way: Join meetings, calls, and chats from any device with GoTo Connect’s unified platform, keeping your teams and customers connected—wherever work happens. Easy to use and manage: Our fully hosted system ensures fast setup, effortless scaling, and straightforward management—no IT required. Unmatched reliability: Ensure 99.999% uptime, crystal-clear voice, and top-rated support so your business never misses a beat. Modern automation & AI: GoTo Connect’s built-in AI Receptionist welcomes callers, routes conversations, and automates routine tasks—no third-party apps needed. Built for growth: Enhance your telecommunications with contact center and customer engagement tools that scale as you do. With award-winning support, industry-leading uptime, and top customer satisfaction scores, GoTo Connect isn’t just a phone system—it’s the backbone of meaningful and reliable business communication. Whether you’re streamlining internal calls, running virtual meetings, or enhancing customer engagement, GoTo Connect ensures every interaction is effortless, effective, and ready to help your business succeed.

Average Rating: 4.4/5.0

Total Reviews: 1,390

How Do G2 Users Rate GoTo Connect?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.1/10)
  • VOiP Number: 9.1/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind GoTo Connect?

  • Seller: GoTo
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • Twitter: @goto
    41,211 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    993 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 69% Small, 24% Medium

What Do G2 Reviewers Say About GoTo Connect?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of GoTo Connect, enabling smooth interactions and seamless functionality anywhere.
  • Users appreciate the timely and helpful customer support of GoTo Connect, enhancing their overall experience and efficiency.
  • Users praise the reliability of GoTo Connect, ensuring seamless communication and consistent performance without glitches.
  • Users find the easy setup of GoTo Connect convenient for managing calls and adding new users effortlessly.
  • Users value the user-friendly interface of GoTo Connect, appreciating its ease of use and seamless integration with Microsoft Teams.
Cons
  • Users report frequent call issues with sound quality, delays, and occasional software glitches affecting communication.
  • Users face significant limitations with GoTo Connect, including an outdated app interface and challenging offboarding processes.
  • Users find the limited features frustrating, particularly with complex fax processes and confusing functionality.
  • Users report inconsistent customer service, experiencing both helpful and unhelpful representatives, leading to frustration in problem resolution.
  • Users experience poor customer support, with inconsistent service and difficulty in resolving issues effectively.

What Are Recent G2 Reviews of GoTo Connect?

What Are G2 Users Discussing About GoTo Connect?

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability.

Average Rating: 4.3/5.0

Total Reviews: 477

How Do G2 Users Rate Vonage Business Communications?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Phone Calls: 9.3/10 (Category avg: 9.1/10)
  • VOiP Number: 9.3/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Vonage Business Communications?

  • Seller: Vonage
  • Year Founded: 2001
  • HQ Location: Holmdel, NJ
  • Twitter: @Vonage
    11,195 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,776 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: President, Office Manager
  • Top Industries: Staffing and Recruiting, Information Technology and Services
  • Company Size: 60% Small, 33% Medium

What Do G2 Reviewers Say About Vonage Business Communications?

AI-generated summary from verified user reviews

Pros
  • Users find Vonage Business Communications extremely easy to use, with seamless integration and user-friendly features.
  • Users value the reliability of Vonage Business Communications, seamlessly connecting them even while working remotely or on vacation.
  • Users love the comprehensive calling features of Vonage, which include messaging, call recording, and easy management options.
  • Users commend the exceptional customer support from Vonage, ensuring seamless communication and smooth transitions for businesses.
  • Users value the easy-to-use messaging features of Vonage, facilitating seamless communication from anywhere.
Cons
  • Users report texting limitations with Vonage, citing unreliable delivery and difficulties in exporting contacts or data.
  • Users experience frequent call drops and connection issues, affecting communication during important conversations.
  • Users experience slow and unhelpful customer support, encountering issues that complicate problem resolution and service use.
  • Users frequently encounter call connectivity issues, including dropped calls and difficulties in transferring calls seamlessly.
  • Users report frequent connection issues with Vonage, causing missed calls and disruptions during conversations.

What Are Recent G2 Reviews of Vonage Business Communications?

What Are G2 Users Discussing About Vonage Business Communications?

Intermedia Unite

Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations. Targeted at businesses of all sizes, Intermedia Unite® caters to teams that require a reliable and cohesive communication system. Its user-friendly interface and robust features make it suitable for remote workers, in-office teams, and hybrid environments. The platform is particularly advantageous for organizations that rely heavily on real-time communication, such as customer service teams, sales departments, and project management groups. By consolidating business phone services, video conferencing, team chat, and file sharing, Unite enables employees to collaborate effectively without the hassle of switching between different applications. One of the standout features of Intermedia Unite® is its enterprise-grade calling capabilities, which come equipped with over 100 features designed to enhance communication. This includes integrated customer engagement tools that allow businesses to connect with their clients more effectively. Additionally, the platform offers enhanced experiences for Microsoft Teams users, making it a versatile choice for organizations already utilizing Microsoft products. The mobile and desktop applications ensure that users can make calls, hold meetings, and engage with customers from virtually anywhere, all while preserving a consistent business identity. Intermedia Unite® also leverages AI technology to provide transcription, summaries, and insights, which help teams capture important details and follow up on discussions efficiently. This feature not only saves time but also enhances accountability among team members, ensuring that critical information is not overlooked. Furthermore, with a commitment to reliability, Intermedia Unite® boasts an impressive 99.999% uptime and is backed by J.D. Power-certified support, ensuring that users can depend on the platform for their communication needs. Overall, Intermedia Unite® stands out in the crowded communications landscape by offering a unified solution that enhances productivity and fosters collaboration. Its combination of advanced features, user-friendly design, and reliable performance makes it a valuable tool for any organization looking to improve its communication strategies and customer engagement efforts.

Average Rating: 4.5/5.0

Total Reviews: 502

How Do G2 Users Rate Intermedia Unite?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Phone Calls: 9.6/10 (Category avg: 9.1/10)
  • VOiP Number: 9.5/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Intermedia Unite?

  • Seller: Intermedia
  • Company Website:
  • Year Founded: 1993
  • HQ Location: Sunnyvale, California
  • Twitter: @intermedia_net
    4,556 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,410 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 67% Small, 21% Medium

What Do G2 Reviewers Say About Intermedia Unite?

AI-generated summary from verified user reviews

Pros
  • Users praise the quick and effective customer support of Intermedia Unite, enhancing their overall experience significantly.
  • Users find Intermedia Unite to be user-friendly and easy to understand, enhancing their communication experience significantly.
  • Users praise the responsive and knowledgeable customer support of Intermedia Unite, enhancing their overall experience.
  • Users highlight the intuitive interface of Intermedia Unite, making communication seamless and easy to navigate.
  • Users value the reliability of Intermedia Unite, ensuring smooth communication with minimal issues experienced over time.
Cons
  • Users face high dependence on internet connectivity with Intermedia Unite, leading to dropped calls and frustration.
  • Users report administrative complexities in Intermedia Unite, leading to confusion and requests for assistance from new admins.
  • Users experience administrative complexities with Intermedia Unite, leading to confusion and disruption for new admins.
  • Users often face connection issues with Intermedia Unite, leading to dropped calls and administrative complexities.
  • Users find the product expensive, especially with additional fees for credit card processing that inflate overall costs.

What Are Recent G2 Reviews of Intermedia Unite?

What Are G2 Users Discussing About Intermedia Unite?

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

Average Rating: 4.4/5.0

Total Reviews: 431

How Do G2 Users Rate 3CX?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Phone Calls: 9.5/10 (Category avg: 9.1/10)
  • VOiP Number: 8.9/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind 3CX?

  • Seller: 3CX
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Nicosia
  • Twitter: @3CX
    30,475 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    183 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, President
  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 50% Medium, 43% Small

What Do G2 Reviewers Say About 3CX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of 3CX, finding it reliable and convenient for seamless communication.
  • Users commend the reliability of 3CX, appreciating smooth communication and consistent call quality across multiple platforms.
  • Users value the flexibility of 3CX, enjoying cost savings and seamless communication on one platform.
  • Users value the smooth and reliable communication of 3CX, appreciating its seamless integration and great call quality.
  • Users praise the easy setup of 3CX, allowing for quick deployment and seamless integration into existing systems.
Cons
  • Users find 3CX's complex processes challenging, especially for non-technical administrators and advanced feature configurations.
  • Users find difficult configuration for non-technical administrators frustrating, making setup and troubleshooting a challenging experience.
  • Users find the learning curve challenging, especially non-technical administrators who struggle with configuration and troubleshooting.
  • Users note limited features in 3CX, especially following updates that removed useful reports and hinder customizations.
  • Users find 3CX to be expensive, especially for non-profits seeking more affordable pricing options.

What Are Recent G2 Reviews of 3CX?

What Are G2 Users Discussing About 3CX?

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications. This approach delivers rapid, agile improvements to meet the real-world needs of customers and partners. From API integrations and workflow automation to purpose-built vertical solutions, Sangoma ensures that innovation isn't a buzzword — it's built in. - Cloud UCaaS: Easy to deploy and manage, ideal for businesses with limited IT resources - Hybrid UCaaS: Combines the scalability of cloud with the security of on-prem. Designed for high-reliability use cases like healthcare, with local survivability and 4G/5G failover - On-Prem UC: Best for government, education, and municipal sectors seeking full control and traditional telephony functionality Sangoma’s UC platform integrates with Microsoft Teams and CRMs like Salesforce, and can be paired with contact center tools, plug-and-play phones (wired and wireless), headsets, and accessories. It also supports VoIP gateways, Session Border Controllers for secure remote connectivity, and managed security and networking solutions.

Average Rating: 4.2/5.0

Total Reviews: 240

How Do G2 Users Rate Sangoma Unified Communications Platform?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Phone Calls: 9.3/10 (Category avg: 9.1/10)
  • VOiP Number: 9.1/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Sangoma Unified Communications Platform?

  • Seller: Sangoma
  • Year Founded: 1984
  • HQ Location: Markham, ON
  • Twitter: @Sangoma
    6,562 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    609 employees on LinkedIn®
  • Ownership: TSX-V:STC

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Hospital & Health Care, Financial Services
  • Company Size: 51% Small, 48% Medium

What Do G2 Reviewers Say About Sangoma Unified Communications Platform?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Sangoma Unified Communications Platform enhances productivity and simplifies communication management.
  • Users value the wide range of features offered by Sangoma, enhancing business communication and flexibility.
  • Users praise the reliability of Sangoma Unified Communications Platform, ensuring seamless communication and enhancing team productivity.
  • Users appreciate the reliable call quality of Sangoma Unified Communications Platform, enhancing their communication experience significantly.
  • Users value the integrated communication capabilities of Sangoma, enhancing team connectivity and productivity seamlessly.
Cons
  • Users find the complex processes for setup and configuration challenging, especially for those without telephony expertise.
  • Users find the difficult settings management hampers their experience, especially for those lacking telephony expertise.
  • Users find the cost of Sangoma high, especially with increasing license fees and complex configurations for non-experts.
  • Users find the high cost of Sangoma's platform can escalate with licenses and add-ons compared to competitors.
  • Users find the lack of intuitiveness in the Sangoma Unified Communications Platform can hinder usability and efficiency.

What Are Recent G2 Reviews of Sangoma Unified Communications Platform?

What Are G2 Users Discussing About Sangoma Unified Communications Platform?

Monster VoIP

Say goodbye to complex business phone systems Give your business the phone system it needs to thrive with feature-rich business phone solutions. Whether you’re a small business looking for a powerful phone system or a larger company looking to scale — Monster VoIP has you covered. A feature-rich business phone system: Give your company the calling functionality, agility, and support it needs to excel in the digital age with Monster VoIP's powerful cloud PBX system. Simplify your business phone solution with Monster VoIP. Discover best-in-class solutions that support your business, its people, and its processes. Book a meeting today to explore your options. Monster VoIP offers fully hosted Enterprise Phone Systems that include Mobilty, SMS, Screen Sharing, Click2Call and CRM Integrations.

Average Rating: 4.3/5.0

Total Reviews: 32

How Do G2 Users Rate Monster VoIP?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.1/10)
  • VOiP Number: 8.2/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Monster VoIP?

  • Seller: Monster VoIP
  • Year Founded: 2012
  • HQ Location: Los Angeles, California
  • Twitter: @MonsterVoIP
    1,594 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Insurance
  • Company Size: 91% Small, 9% Medium

What Are Recent G2 Reviews of Monster VoIP?

What Are G2 Users Discussing About Monster VoIP?