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N-able N-Sight RMM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users enjoy the ease of use of N-able N-Sight RMM, finding it simple to navigate and set up. (84 mentions)
Users value the fast remote access of N-able N-Sight RMM, enhancing control and productivity for customer support. (52 mentions)
Users value the automation capability of N-able N-Sight RMM, as it significantly enhances efficiency and time management. (35 mentions)
Users value the real-time monitoring capabilities of N-able N-Sight RMM, enhancing proactive management of systems. (32 mentions)
Users appreciate the intuitive ease of use of N-able N-Sight RMM, enhancing their team's efficiency with straightforward functionality. (31 mentions)
Users experience feature issues with N-able N-Sight RMM, leading to frustration and inefficiency in daily operations. (24 mentions)
Users find the interface not user-friendly, making navigation and understanding features challenging and frustrating. (21 mentions)
Users struggle with laggy performance on slow devices, making remote access challenging and frustrating at times. (20 mentions)
Users find the missing features in N-able N-Sight RMM limit integration and functionality for device management. (20 mentions)
Users experience significant patching issues, with unreliable agents and inconsistent management creating more work, not less. (17 mentions)

5 Pros or Advantages of N-able N-Sight RMM

5 Cons or Disadvantages of N-able N-Sight RMM

N-able N-Sight RMM Reviews (362)

Reviews

N-able N-Sight RMM Reviews (362)

4.3
362 reviews
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KH
Kori H.
Mid-Market (51-1000 emp.)
"N-able RMM"
4/5
What do you like best about N-able N-Sight RMM?

What I like best about N-able N-Sight RMM is having a centralized platform to monitor and manage multiple devices, check hardware and software status, and troubleshoot issues remotely. The ability to monitor system health, manage patches, review installed applications, and identify devices that need attention helps streamline IT operations and makes it easier to maintain systems across the organization. Review collected by and hosted on G2.com.

What do you dislike about N-able N-Sight RMM?

One thing I dislike about N-able N-Sight RMM is that some tasks, such as identifying devices missing specific applications or creating compliance filters, can be more complicated than they should be. It can take extra time to find the right settings and generate the information needed. Improving the search, filtering, and reporting capabilities would make the platform more intuitive and efficient to use. Review collected by and hosted on G2.com.

RB
Reece B.
Support Desk Engineer
Small-Business (50 or fewer emp.)
"Recommended"
4/5
What do you like best about N-able N-Sight RMM?

The features of this product for the most part are useful and valuable to the businesses support department. When functioning correctly, it allows us to service our customers seamlessly, increasing the quality of service that we can provide. Review collected by and hosted on G2.com.

What do you dislike about N-able N-Sight RMM?

The user interface can feel outdated, and in some cases onboarding devices and assets can fail, for example installs of EDR sometimes fail. For the most part this isn't an issue. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
"Extremely Comprehensive Tool"
5/5
What do you like best about N-able N-Sight RMM?

I own an IT company with clients across a wide range of industries. I really like being able to go to one console and see, at a glance, which servers, workstations, and other devices are having problems. In the past, I had to log into each device and review various reports just to identify and correct issues. Now I can spot problems quickly and address them much faster.

N-able N-Sight RMM has a new Vulnerabilities Report that is excellent. I can view vulnerabilities by customer, device, and vulnerability, and I can also see whether a vulnerability is unresolved, whether they have ransomware, and more.

Using this report to identify and then correct vulnerabilities has increased my company’s billing hours. It’s surprising how many vulnerabilities show up on a weekly basis. I’ve also discovered that clients had installed software I wasn’t aware of, and I was able to have them uninstall it or update it. The report also flagged a lot of older software that had become obsolete.

I also receive daily emailed reports of issues, so even when I’m on the road, I can stay on top of what’s happening.

N-Able N-sight RMM is a tool every IT administrator should have. I use it daily. Review collected by and hosted on G2.com.

What do you dislike about N-able N-Sight RMM?

I would better format the vulnerabilities report. It would be nice if it retained my columns instead of it's own. I would also increase the number of viewable rows and reduce the size of the graphs. Review collected by and hosted on G2.com.

Dom H.
DH
Dom H.
Aquascaping
Business partner of the seller or seller's competitor, not included in G2 scores.
"Reliable RMM with great device visibility and patch management."
3.5/5
What do you like best about N-able N-Sight RMM?

It provides a clear, centralized dashboard to track all managed endpoints and software inventory. The remote monitoring capabilities and built-in patch management work smoothly, making it easy to deploy updates and verify agent statuses across multiple clients. Review collected by and hosted on G2.com.

What do you dislike about N-able N-Sight RMM?

The web user interface can sometimes feel slightly dated and occasionally experiences lag when refreshing device telemetry statuses. The scripting and automation engine also has a minor learning curve for setting up complex custom tasks. Review collected by and hosted on G2.com.

Jamie C.
JC
Jamie C.
Workshop & Purchasing Supervisor at SCS Technology Solutions Ltd
Small-Business (50 or fewer emp.)
"Easy to use - Extremely effective remote management"
4.5/5
What do you like best about N-able N-Sight RMM?

Highlight the continued ease of use, all of our team find it incredibly easy to use and intuitive.

The fact they haven't tried to innovate unnecessarily is a nice change from other software companies. Review collected by and hosted on G2.com.

What do you dislike about N-able N-Sight RMM?

I still think the reporting could be improved upon, allowing more reports to be pulled out with more variables as at the moment its still very pull a whole report and filter it down yourself, usually in excel. Review collected by and hosted on G2.com.

MH
Marcus H.
Mid-Market (51-1000 emp.)
"Convenient and Reliable Remote Support Tool"
4.5/5
What do you like best about N-able N-Sight RMM?

It’s easy for everyone in our organization to use. We’ve deployed it across countless user systems, and it has made our lives much easier when it comes to security deployment, management, and keeping everything up to date. Review collected by and hosted on G2.com.

What do you dislike about N-able N-Sight RMM?

There have been a few occasions when the product’s servers seemed to be down. When that happens, the downtime on our side can mean urgent customer requests aren’t prioritized as they should be. Review collected by and hosted on G2.com.

LM
Lamia M.
Cyber Security Assistant
Information Technology and Services
Mid-Market (51-1000 emp.)
"Reliable RMM with Strong Automation"
3.5/5
What do you like best about N-able N-Sight RMM?

N-central is a powerful remote monitoring and management (RMM) platform that stands out for its robust automation capabilities and deep device visibility. It’s especially well-suited for MSPs managing complex environments, offering strong patch management, alerting, and scripting features. Review collected by and hosted on G2.com.

What do you dislike about N-able N-Sight RMM?

It takes time to learn, particularly for new users. The initial setup and policy configuration may require a bit of effort, but once dialed in, it becomes a highly efficient tool. Review collected by and hosted on G2.com.

Christopher J.
CJ
Christopher J.
System/Network Administrator
"Stable platform with good support and documentation"
4/5
What do you like best about N-able N-Sight RMM?

The platform has had very few outages and when they do have an issue it's communicated better than most I've dealt with. Also, documentation is pretty extensive and if you cannot find out how to make something work their support is pretty responsive. Overall, no serious issues after 4 years of using the platform. Review collected by and hosted on G2.com.

What do you dislike about N-able N-Sight RMM?

Reporting on the platform is pretty lackluster and the UI can feel rather clunky at times. Review collected by and hosted on G2.com.

SR
Stuart R.
"N-Able For Security System Monitoring"
4.5/5
What do you like best about N-able N-Sight RMM?

I use N-Able to remotely access camera and access control servers. It's great tool for easily configuring and maintaining the systems that I work on. Review collected by and hosted on G2.com.

What do you dislike about N-able N-Sight RMM?

I can occasionally be unreliable. I sometimes have the N-Able service crash on a remote computer which requires a reboot of the computer onsite to resolve. Review collected by and hosted on G2.com.

KA
KAWSER A.
IT Security Support Analyst
Mid-Market (51-1000 emp.)
"Reliable and Easy-to-Use Remote Management Tool"
4.5/5
What do you like best about N-able N-Sight RMM?

I like the centralised remote monitoring and management, which makes it easy to manage devices, deploy updates, run scripts, and respond to issues quickly from one platform Review collected by and hosted on G2.com.

What do you dislike about N-able N-Sight RMM?

Sometimes the agent does not update properly, and we have to reinstall it manually. Review collected by and hosted on G2.com.