--- title: IBM MaaS360 Reviews meta\_title: 'IBM MaaS360 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 212 reviews by the users' company size, role or industry to find out how IBM MaaS360 works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 212 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### IBM MaaS360 Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **comprehensive control and user-friendly features** of IBM MaaS360 for managing diverse devices effectively. [(48 mentions)](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1520387&qs=pros-and-cons#reviews) Users value the **strong security features** of IBM MaaS360, ensuring comprehensive protection across various devices and platforms. [(46 mentions)](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1521714&qs=pros-and-cons#reviews) Users value the **comprehensive control** that IBM MaaS360 offers for managing diverse devices and ensuring compliance. [(38 mentions)](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1521309&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of IBM MaaS360, highlighting its intuitive platform and seamless integration. [(37 mentions)](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1521574&qs=pros-and-cons#reviews) Users value the **robust protection** offered by IBM MaaS360, enhancing security and management across multiple devices. [(24 mentions)](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1521217&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , particularly for newcomers navigating IBM MaaS360's advanced features and interface. [(24 mentions)](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1521777&qs=pros-and-cons#reviews) Users feel that the **poor interface design** of IBM MaaS360 hinders usability and complicates user experience. [(17 mentions)](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1522121&qs=pros-and-cons#reviews) Users find the **poor UI** of IBM MaaS360 frustrating, especially for clients struggling to navigate the system. [(17 mentions)](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1521592&qs=pros-and-cons#reviews) Users notice **slow performance** in IBM MaaS360, which can hinder productivity and frustrate those seeking efficiency. [(17 mentions)](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1522193&qs=pros-and-cons#reviews) Users find the **outdated interface** of IBM MaaS360 cumbersome, hindering their ability to navigate efficiently. [(13 mentions)](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=2101500&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of IBM MaaS360 ##### 1. Features Users appreciate the **comprehensive control and user-friendly features** of IBM MaaS360 for managing diverse devices effectively. [ See 48 mentions ](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1520387&qs=pros-and-cons#reviews) See Related User Reviews ![Shivam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam M.") SM Shivam M. Mid-Market (51-1000 emp.) 5.0/5 "Great Features" What do you like about IBM MaaS360? IBM's security solution offers comprehensive protection, seamless cross-platform support (Android, iOS, Windows), a user-friendly interface, and deep ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 5.0/5 "Powerful AI-Powered Insights & Automation Plus Unified and integrated security" What do you like about IBM MaaS360? Built-in Watson AI analytics helps me: • Detect and prioritize mobile threats • Improve productivity with dashboards and risk scoring • Use AI c ##### 2. Security Users value the **strong security features** of IBM MaaS360, ensuring comprehensive protection across various devices and platforms. [ See 46 mentions ](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1521714&qs=pros-and-cons#reviews) See Related User Reviews ![Shivam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam M.") SM Shivam M. Mid-Market (51-1000 emp.) 5.0/5 "Great Features" What do you like about IBM MaaS360? IBM's security solution offers comprehensive protection, seamless cross-platform support (Android, iOS, Windows), a user-friendly interface, and deep ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 5.0/5 "Powerful AI-Powered Insights & Automation Plus Unified and integrated security" What do you like about IBM MaaS360? Built-in Watson AI analytics helps me: • Detect and prioritize mobile threats • Improve productivity with dashboards and risk scoring • Use AI c ##### 3. Device Management Users value the **comprehensive control** that IBM MaaS360 offers for managing diverse devices and ensuring compliance. [ See 38 mentions ](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1521309&qs=pros-and-cons#reviews) See Related User Reviews ![Tiwari S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiwari S.") TS Tiwari S. Mid-Market (51-1000 emp.) 5.0/5 "MaaS360 review" What do you like about IBM MaaS360? What I like most about IBM MaaS360 is its strong device security and centralised management. It makes it straightforward to manage, monitor, and secur ![Sundaresan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sundaresan K.") SK Sundaresan K. Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Control and Compliance for MDM Needs" What do you like about IBM MaaS360? The level of control it provided over our ecosystem, along with the up-to-date policies available for all operating systems, made Maas360 an excellent ##### 4. Ease of Use Users appreciate the **ease of use** of IBM MaaS360, highlighting its intuitive platform and seamless integration. [ See 37 mentions ](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1521574&qs=pros-and-cons#reviews) See Related User Reviews ![Shivam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam M.") SM Shivam M. Mid-Market (51-1000 emp.) 5.0/5 "Great Features" What do you like about IBM MaaS360? IBM's security solution offers comprehensive protection, seamless cross-platform support (Android, iOS, Windows), a user-friendly interface, and deep ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 5.0/5 "Powerful AI-Powered Insights & Automation Plus Unified and integrated security" What do you like about IBM MaaS360? Built-in Watson AI analytics helps me: • Detect and prioritize mobile threats • Improve productivity with dashboards and risk scoring • Use AI c ##### 5. Protection Users value the **robust protection** offered by IBM MaaS360, enhancing security and management across multiple devices. [ See 24 mentions ](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1521217&qs=pros-and-cons#reviews) See Related User Reviews ![Shivam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam M.") SM Shivam M. Mid-Market (51-1000 emp.) 5.0/5 "Great Features" What do you like about IBM MaaS360? IBM's security solution offers comprehensive protection, seamless cross-platform support (Android, iOS, Windows), a user-friendly interface, and deep ![Tiwari S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiwari S.") TS Tiwari S. Mid-Market (51-1000 emp.) 5.0/5 "MaaS360 review" What do you like about IBM MaaS360? What I like most about IBM MaaS360 is its strong device security and centralised management. It makes it straightforward to manage, monitor, and secur ### 5 Cons or Disadvantages of IBM MaaS360 ##### 1. Learning Curve Users find the **learning curve challenging** , particularly for newcomers navigating IBM MaaS360's advanced features and interface. [ See 24 mentions ](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1521777&qs=pros-and-cons#reviews) See Related User Reviews ![Shivam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam M.") SM Shivam M. Mid-Market (51-1000 emp.) 5.0/5 "Great Features" What do you dislike about IBM MaaS360? IBM's solution has a complex setup, potentially high costs, slower adoption of new mobile features, a clunky "Cloud Extender," and a UI that may feel ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 5.0/5 "Powerful AI-Powered Insights & Automation Plus Unified and integrated security" What do you dislike about IBM MaaS360? More suggestions like focus on making MaaS360 feel more modern, faster, and easier to use, particularly for organizations scaling up or comparing agai ##### 2. Poor Interface Design Users feel that the **poor interface design** of IBM MaaS360 hinders usability and complicates user experience. [ See 17 mentions ](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1522121&qs=pros-and-cons#reviews) See Related User Reviews ![Shivam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam M.") SM Shivam M. Mid-Market (51-1000 emp.) 5.0/5 "Great Features" What do you dislike about IBM MaaS360? IBM's solution has a complex setup, potentially high costs, slower adoption of new mobile features, a clunky "Cloud Extender," and a UI that may feel ![Tiwari S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiwari S.") TS Tiwari S. Mid-Market (51-1000 emp.) 5.0/5 "MaaS360 review" What do you dislike about IBM MaaS360? The main drawback is that the interface can feel a bit complex at first, especially for new admins. Some of the more advanced features take time to co ##### 3. Poor UI Users find the **poor UI** of IBM MaaS360 frustrating, especially for clients struggling to navigate the system. [ See 17 mentions ](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1521592&qs=pros-and-cons#reviews) See Related User Reviews ![Shivam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam M.") SM Shivam M. Mid-Market (51-1000 emp.) 5.0/5 "Great Features" What do you dislike about IBM MaaS360? IBM's solution has a complex setup, potentially high costs, slower adoption of new mobile features, a clunky "Cloud Extender," and a UI that may feel ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Device Management with Robust Security and Seamless Integration" What do you dislike about IBM MaaS360? What I dislike about IBM MaaS360 is that the interface can feel a bit outdated in some areas, and certain settings are buried, so it takes extra click ##### 4. Slow Performance Users notice **slow performance** in IBM MaaS360, which can hinder productivity and frustrate those seeking efficiency. [ See 17 mentions ](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=1522193&qs=pros-and-cons#reviews) See Related User Reviews ![Shivam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam M.") SM Shivam M. Mid-Market (51-1000 emp.) 5.0/5 "Great Features" What do you dislike about IBM MaaS360? IBM's solution has a complex setup, potentially high costs, slower adoption of new mobile features, a clunky "Cloud Extender," and a UI that may feel ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 5.0/5 "Powerful AI-Powered Insights & Automation Plus Unified and integrated security" What do you dislike about IBM MaaS360? More suggestions like focus on making MaaS360 feel more modern, faster, and easier to use, particularly for organizations scaling up or comparing agai ##### 5. Outdated Interface Users find the **outdated interface** of IBM MaaS360 cumbersome, hindering their ability to navigate efficiently. [ See 13 mentions ](https://www.g2.com/products/ibm-maas360/reviews?filters%5Bsentiment_snippet%5D=2101500&qs=pros-and-cons#reviews) See Related User Reviews ![Shivam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam M.") SM Shivam M. Mid-Market (51-1000 emp.) 5.0/5 "Great Features" What do you dislike about IBM MaaS360? IBM's solution has a complex setup, potentially high costs, slower adoption of new mobile features, a clunky "Cloud Extender," and a UI that may feel ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Device Management with Robust Security and Seamless Integration" What do you dislike about IBM MaaS360? What I dislike about IBM MaaS360 is that the interface can feel a bit outdated in some areas, and certain settings are buried, so it takes extra click ![Arkajit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arkajit D.") AD Arkajit D. Chief Technology Officer Information Technology and Services Mid-Market (51-1000 emp.) 5/18/2026 "Strong Centralized Security, But Complex Policy Customization and a Steep Learning Curve" 3.5/5 What do you like best about IBM MaaS360? In our environment, we managed a mix of corporate and remote devices used by operational teams handling fintech and healthcare-related workflows, including customer support access, reporting systems, teleconsultation tools, and internal operational platforms. One of the biggest challenges before implementing MaaS360 was maintaining consistent security policies and access governance across different device types and user groups. What stood out immediately was the centralized control and policy management. Device enrollment, application governance, access restrictions, remote security enforcement, and compliance monitoring could all be managed from a single operational layer instead of relying on separate administrative workflows. Another major advantage was visibility into endpoint compliance and security posture. During audit reviews and operational security checks, infrastructure and compliance teams could quickly identify non-compliant devices, outdated policies, or risky access behavior without manually reconciling data across multiple systems. Review collected by and hosted on G2.com. What do you dislike about IBM MaaS360? One thing I disliked about IBM MaaS360 is that while the platform is very strong from a security and governance perspective, managing large-scale device environments can sometimes feel operationally complex, especially during advanced policy customization and troubleshooting workflows. From a UI/UX standpoint, the platform is functional and enterprise-oriented, but some administrative workflows still feel more infrastructure-focused than modern and streamlined. Teams unfamiliar with enterprise mobility management platforms initially faced a noticeable learning curve, particularly around advanced configuration areas and policy hierarchy management. Another challenge involved troubleshooting device-specific behavior across mixed environments. Managing policy consistency across different operating systems, device manufacturers, and remote user scenarios occasionally introduced operational complexity during rollout and update cycles. We also found that integrating MaaS360 deeply into evolving identity management, security monitoring, and zero-trust workflows required ongoing operational alignment and careful governance planning. Review collected by and hosted on G2.com. What problems is IBM MaaS360 solving and how is that benefiting you? In our workflows, employees accessed fintech and healthcare-related systems from a mix of corporate laptops, mobile devices, and remote endpoints supporting customer operations, teleconsultation access, reporting systems, and internal business applications. Before implementing MaaS360, maintaining consistent device security policies and monitoring compliance across those environments was highly fragmented and difficult to manage centrally. One specific issue involved remote onboarding and access control for operational teams handling sensitive customer and patient-related workflows. Devices were being configured manually, application access policies varied across departments, and infrastructure teams lacked centralized visibility into endpoint compliance status. That created operational risk, especially during audits and security reviews. MaaS360 helped centralize device enrollment, policy enforcement, application governance, and compliance monitoring into a much more controlled operational framework. Infrastructure and security teams could remotely enforce security policies, manage device configurations, monitor compliance posture, and restrict risky access behavior from one platform instead of relying on disconnected administrative processes. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: Seller invite ![Soumyadip H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumyadip H.") SH Soumyadip H. Senior Advisory Analyst Retail Enterprise (\> 1000 emp.) 6/23/2026 "Seamless Security and Device Management with IBM MaaS360" 4/5 What do you like best about IBM MaaS360? I really appreciate IBM MaaS360 for its seamless platform that allows me to create a work profile on my personal device, making it incredibly easy to access organizational data securely without any hassle. I like the data security and device control features, which ensure that all data access or shared via the work profile stays within the work profile, so I don't have to worry about data protection constantly. I also find it beneficial that I can onboard multiple devices, which is definitely a plus. Setting it up was very easy, thanks to their detailed step-by-step documentation for both Android and iOS devices. Once set up, I don't need to touch it again, making it a smooth experience. Review collected by and hosted on G2.com. What do you dislike about IBM MaaS360? I can share one from my personal experience, if your device is running an older android version you can't access any applications. It'll be better if they can increase the coverage from 3 years to at least 5 years. Switching a mobile device every 3 years is not a practical thing. Review collected by and hosted on G2.com. What problems is IBM MaaS360 solving and how is that benefiting you? IBM MaaS360 creates a work profile on my device, securely managing and accessing data hassle-free. It enhances data security and device control, allowing onboarding multiple devices. All data stays in the work profile, so I don't worry about data protection constantly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Juen Hui C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juen Hui C.") JC Juen Hui C. Environmental Technician Small-Business (50 or fewer emp.) 6/23/2026 "Efficient and Secure Management for Remote Teams" 5/5 What do you like best about IBM MaaS360? I like that IBM MaaS360 is much more secure with just minimum effort. The faster onboarding process is a big plus, and IT can support way faster and more conveniently. I also appreciate that it separates work and my private data, making everything clear. As a new joiner, it eases my work and helps me understand the company better by ensuring that all information is secure and not leaked to competitors. The initial setup was quite easy, and I think the IT team completed it within 10 minutes. Review collected by and hosted on G2.com. What do you dislike about IBM MaaS360? I think it blocks out quite a few apps and device features for my laptop, and some settings cannot be changed by myself and always require an admin. I also worry about what information the IT can see, or whether my company will actively track my live location. Review collected by and hosted on G2.com. What problems is IBM MaaS360 solving and how is that benefiting you? I use IBM MaaS360 for managing remote employees, securing data, and faster device setup. It provides secure corporate resource access, and quick IT support. It separates work and personal data, protecting both. Onboarding is easier, and my company information stays secure. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Abhinandan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhinandan Y.") AY Abhinandan Y. Network Security Engineer Computer & Network Security Small-Business (50 or fewer emp.) 6/4/2026 "Centralized Mobile Management with Some Setup Challenges" 4.5/5 What do you like best about IBM MaaS360? I like most about IBM MaaS360 is its centralized device management and strong features. It allows us to manage, monitor, and secure mobile devices from a single console, making administration much more efficient. The platform also provides excellent visibility into device compliance and simplifies app deployment and policy enforcement. The most valuable features for us include device compliance monitoring, remote device management, application deployment, and security policy enforcement. These tools help us maintain security standards, quickly troubleshoot issues, deploy apps efficiently, and manage all mobile devices from a centralized dashboard, reducing manual effort for the IT team. Review collected by and hosted on G2.com. What do you dislike about IBM MaaS360? While IBM MaaS360 offers a wide range of features, the initial setup and configuration can be complex for new administrators. The user interface could be more intuitive in some areas, and certain reporting options would benefit from additional customization. Improving navigation and simplifying advanced configuration would enhance the overall user experience. For new administrators, more guided setup wizards and step-by-step onboarding resources would help reduce the learning curve. Review collected by and hosted on G2.com. What problems is IBM MaaS360 solving and how is that benefiting you? IBM MaaS360 helps manage and secure both corporate-owned and BYOD devices, centralizing visibility and control. It simplifies device management, application deployment, and security policy enforcement, reducing manual effort and ensuring compliance across Android, iOS, and Windows devices. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![JP S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JP S.") JS JP S. Network Administrator Mid-Market (51-1000 emp.) 6/30/2026 "Intuitive, feature-rich platform with seamless carrier integration and fair pricing" 5/5 What do you like best about IBM MaaS360? The software is really easy to use and offers a ton of options to support our devices. It integrated perfectly with our carrier, the onboarding process was easy, and the pricing for our organization was adequate. Review collected by and hosted on G2.com. What do you dislike about IBM MaaS360? It asks for the password for every change, but I would like to see that change. I can see asking for it for administrative changes, but not for everything. Review collected by and hosted on G2.com. What problems is IBM MaaS360 solving and how is that benefiting you? IBM MaaS360 helps us control and maintain all of our mobile devices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") AS Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 6/24/2026 "Efficient Device Management with Room for Improvement" 4/5 What do you like best about IBM MaaS360? I like using IBM MaaS360 for managing and securing company devices across the organization. It helps enforce security policies and ensures corporate data stays protected. It saves lots of time and makes the platform much more efficient and easier to use for the teams. The user-friendly interface and the visibility it provides across all managed devices make troubleshooting and monitoring much easier. It gives clear visibility for all managed devices in one place, saves time in daily device management tasks, and makes security monitoring simple and efficient. Review collected by and hosted on G2.com. What do you dislike about IBM MaaS360? Occasionally, the platform feels a bit slow and customer support response time could be better. At times the dashboard takes longer than expected to load especially while switching between sections. Some actions or updates feel slightly slow. I would like to see faster initial response for users and more regular updates in ticket progress. Review collected by and hosted on G2.com. What problems is IBM MaaS360 solving and how is that benefiting you? I use IBM MaaS360 to manage and secure company devices. It enforces security policies, protects corporate data, and saves time. The user-friendly interface and clear visibility across devices make troubleshooting and security monitoring simple and efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 6/15/2026 "IBM MaaS360: Strong Fleet Management with Insightful Watson AI Compliance Alerts" 4/5 What do you like best about IBM MaaS360? IBM MaaS360 handles our diverse fleet well, and the Watson AI insights are great for flagging compliance risks early. However, the clunky, outdated admin portal makes policy updates frustrating, and managing Android devices isn't nearly as smooth as iOS. Review collected by and hosted on G2.com. What do you dislike about IBM MaaS360? I dislike its clunky, outdated admin portal, which makes daily policy updates tedious and frustrating. Advanced security features are locked behind expensive tiers, and managing Android devices is far less reliable than iOS. The lack of native remote troubleshooting tools also forces our team to rely on clunky third-party workarounds. Review collected by and hosted on G2.com. What problems is IBM MaaS360 solving and how is that benefiting you? IBM MaaS360 solves the chaos of managing a mixed-device fleet by consolidating iOS, Windows, and Android into one dashboard. It secures company data via strict containerization, preventing leaks on personal devices. This benefits me by streamlining compliance tracking and ensuring secure, seamless access to corporate tools without risking data privacy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AK Amit K. consultant Mid-Market (51-1000 emp.) 6/29/2026 "Best MDM Solution with Strong Security" 4.5/5 What do you like best about IBM MaaS360? What I like most about IBM MaaS360 is its simple interface and centralized device management. It makes securing, monitoring, and managing enterprise devices quick and efficient. Review collected by and hosted on G2.com. What do you dislike about IBM MaaS360? The dashboard can be easier to navigate, integrations with other tools could be smoother, performance is occasionally slow, pricing may be a bit steep for smaller teams, onboarding could be more guided, and adding smarter AI features would make the platform even better. Review collected by and hosted on G2.com. What problems is IBM MaaS360 solving and how is that benefiting you? IBM MaaS360 helps us securely manage all our Mobile devices from one place, saving time, improving compliance, and reducing the effort needed to support users. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Francisco G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francisco G.") FG Francisco G. Production Manager Enterprise (\> 1000 emp.) 6/21/2026 "Best Professional MDM software" 5/5 What do you like best about IBM MaaS360? All the tools are available, and I have visibility into all my devices in a functional and professional way. Review collected by and hosted on G2.com. What do you dislike about IBM MaaS360? The process of adding a new device and assigning it to categories should be easier. Review collected by and hosted on G2.com. What problems is IBM MaaS360 solving and how is that benefiting you? I think IBM MaaS360 goes beyond a traditional MDM. With it, I can follow the full life cycle of all my devices. Even though my organization uses different operating systems (iOS, Android, and Windows), the software still allows us to apply consistent security regulations across them. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Tiwari S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiwari S.") TS Tiwari S. Systems Integration Assistant Mid-Market (51-1000 emp.) 5/13/2025 "MaaS360 review" 5/5 What do you like best about IBM MaaS360? What I like most about IBM MaaS360 is its strong device security and centralised management. It makes it straightforward to manage, monitor, and secure multiple devices from a single dashboard, which is especially helpful in a BYOD environment. The policy controls, remote management capabilities, and integration with other IBM security tools help reduce IT effort while ensuring devices remain compliant and protected. Review collected by and hosted on G2.com. What do you dislike about IBM MaaS360? The main drawback is that the interface can feel a bit complex at first, especially for new admins. Some of the more advanced features take time to configure properly, and the reporting tools could be more intuitive. I’ve also experienced occasional delays in support responses, and the documentation could go deeper in a few areas. Review collected by and hosted on G2.com. What problems is IBM MaaS360 solving and how is that benefiting you? IBM MaaS360 helps us address the challenge of securely managing and monitoring a growing fleet of mobile devices, apps, and endpoints across our organisation. By bringing everything into one place, we can apply consistent security policies, onboard or offboard devices quickly, and protect corporate data without slowing users down. As a result, it has reduced manual effort for IT, strengthened compliance, and given us much better visibility into overall device health and security. Review collected by and hosted on G2.com. 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