--- title: HCL BigFix Reviews meta_title: 'HCL BigFix Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 88 reviews by the users' company size, role or industry to find out how HCL BigFix works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 88 scale: '5' date_modified: '2026-07-13' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # HCL BigFix Reviews **Vendor:** HCL Technologies **Category:** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 88 ## About HCL BigFix HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. Enterprises choose HCL BigFix for: - A single-agent, unified platform for endpoint and infrastructure management - Centralized visibility and control across 155M+ endpoints and 90+ operating system variants - Automated patching, continuous compliance, and real-time vulnerability remediation with \>98% first-pass patch success - AI-driven automation and agentic workflows powered by AEX to enable proactive self-healing and improved Digital Employee Experience (DEX) ## HCL BigFix Pros & Cons **What users like:** - Users appreciate the **automation features** of HCL BigFix, enhancing efficiency in endpoint management and security. (1 reviews) - Users value the **centralized management** of HCL BigFix for its efficiency in securing and managing numerous endpoints. (1 reviews) - Users appreciate the **ease of use** of HCL BigFix, benefiting from centralized and efficient endpoint management. (1 reviews) - Users value the **real-time visibility and centralized endpoint management** of HCL BigFix, enhancing security and operational efficiency. (1 reviews) - Users appreciate the **automated patching efficiency** of HCL BigFix, enhancing security and reducing operational effort. (1 reviews) - Patch Management (1 reviews) - Security (1 reviews) - Security Management (1 reviews) - Visibility (1 reviews) **What users dislike:** - Users find the **complex UI** of HCL BigFix challenging, leading to a steep learning curve and time-consuming customizations. (1 reviews) - Users find the **steep learning curve** of HCL BigFix challenging, as the UI is complex and less intuitive for newcomers. (1 reviews) - Users find the **poor interface design** of HCL BigFix makes it difficult for new users to navigate effectively. (1 reviews) - Users find the **poor reporting** in HCL BigFix can hinder their ability to obtain useful insights effectively. (1 reviews) - Users find the **UI complex and unintuitive** , making the learning curve steep for new users of HCL BigFix. (1 reviews) - Setup Complexity (1 reviews) ## HCL BigFix Reviews ### 1. Real-Time Visibility and Centralized Endpoint Management That Scales **Rating:** 5.0/5.0 stars **Reviewed by:** Sourabh M. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about HCL BigFix?** What I like best about HCL BigFix is its real-time visibility and centralized endpoint management. It allows us to manage, patch, and secure thousands of endpoints from a single console with high accuracy. The automated patching, compliance enforcement, and fast remediation significantly reduce operational effort and improve overall security posture. **What do you dislike about HCL BigFix?** What I dislike about HCL BigFix is that the UI can feel complex and less intuitive for new users, which increases the learning curve. Additionally, custom content creation and troubleshooting can be time-consuming, and reporting sometimes requires extra configuration to get business-friendly insights. **What problems is HCL BigFix solving and how is that benefiting you?** HCL BigFix solves key challenges around endpoint management, patching, and compliance at scale. It helps ensure all endpoints stay up to date with security patches, reduces vulnerabilities, and enforces consistent configurations across systems. This benefits us by minimizing security risks, reducing manual effort, improving system reliability, and enabling faster response to issues through real-time visibility and automation. ### 2. Best for Server patching **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak S. | Cloud Support Engineer(AWS,Azure), Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about HCL BigFix?** It is Good for patching. We are installing windows server patching through Bigfix. The platform's near-real-time reporting, automation, and scalability greatly minimize operational work while enhancing system uptime and security posture. **What do you dislike about HCL BigFix?** Action scripting and Relevance language might be challenging for new users to learn. Specialized knowledge is needed for advanced activities like developing dashboards, reports, or bespoke fixlets. **What problems is HCL BigFix solving and how is that benefiting you?** The complexity of patching several operating systems and third-party programs is addressed by Patch Management at Scale. Targeted, automated patch deployments decrease downtime, cut down on manual labor, and support robust security compliance. ### 3. HCL BigFix: Market-Leading Patch Management with Major Features **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya V. | Technical Head, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about HCL BigFix?** HCL BigFix is Market Leader in Patch Management tool with additional major features **What do you dislike about HCL BigFix?** Nothing to say but they should improve graphics of dashboard **What problems is HCL BigFix solving and how is that benefiting you?** HCL BigFix solved major problem in vulnerability compliance and solving major security posture ### 4. HCL BigFix Makes Endpoint Patching and Compliance Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about HCL BigFix?** Its endpoint management feature. Due to HCL BigFix we easily manage our compliance and patching of endpoints in our oraganization. We use BigFix Daily in our oraganization. **What do you dislike about HCL BigFix?** Sometimes we face little issue while troubleshooting. It takes little more time to resolve the issue. **What problems is HCL BigFix solving and how is that benefiting you?** It keeps you up-to-date and complaint. It doesn't keep any software to outdated version which most important thing. ### 5. Provide security and system patch **Rating:** 4.0/5.0 stars **Reviewed by:** thaqif i. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about HCL BigFix?** Simple and easy IT infrastructure security and maintainance management. Configuration is fast with the help from account success manager. Impressive workflows for problem identify that can detect issues and provide patch immedietaly. **What do you dislike about HCL BigFix?** A lower licensing and subscription price would help medium organization in a longer run. It also need a simpler reporting management for us to make post-mortem session. **What problems is HCL BigFix solving and how is that benefiting you?** BigFix can support most operating system thus has make it very flexible. Different type of integration can be connected on the same time. ### 6. Hassle free Patch Manager ! **Rating:** 4.5/5.0 stars **Reviewed by:** Vikram Y. | Senior Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2024 **What do you like best about HCL BigFix?** We use VRA cloud and AWS instances so our requirement was patch control. We want our virtual machines to run on the same hotfixes/Patches and up to date so we found HCL BigFix as a solution. By considering Performance its good and easy to set up. **What do you dislike about HCL BigFix?** The Bigfix dashboard should be improved. We found even after the agent deploy the final count not showing. We had taken help from customer support to fix the bug. **What problems is HCL BigFix solving and how is that benefiting you?** Earlier we used to update VMs and hosts manually and install hotfixes/Patches by downloading but in some cases Hosts failed to install due to dependencies and support reasons which effect our running applications. So we were looking for one solution and we found HCL BigFix as the solution. ### 7. Continous compliance management with BigFix **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit J. | Cyber Security Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about HCL BigFix?** I like the product because it is Easy to use. This supports almost all OS version in my organizaton environment. It is efficiently managing compliance for server, laptop, mobile etc even when users are working from home or office. Experience with support is really good. **What do you dislike about HCL BigFix?** Though it can be integrate with wide range of tools like Service now, Tenable etc. But still there is scope of improvement. **What problems is HCL BigFix solving and how is that benefiting you?** Managing compliance with different- different OS was difficult. After implementation of BigFix its become quite easy. Also reports help to see overall status. ### 8. Remediate vulnerabilty and maintain compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit J. | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about HCL BigFix?** BigFix is capable to manage onprem endpoint along with Cloud hosted wotkload. It help to define priority and patching for critical vulnerability. It is easy to use and implement. Also help to maintain continous compliance. **What do you dislike about HCL BigFix?** Reporting part could be improved bit, so it will be easier for IT team to showcase ready report to management. **What problems is HCL BigFix solving and how is that benefiting you?** It can be integrated with exisitng vulnerabilty management tool. Along with this it can support most of the operating system. ### 9. Automate IT operations & Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit J. | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about HCL BigFix?** It is helping my IT team in operations & compliance autmation. It is very easy to use and easily integrates with vulnerabilty management tools. Also I must say Customer support is best in class. **What do you dislike about HCL BigFix?** Right now integration with exisitng products are limited to some vendor, But i am sure it will expand coverage. **What problems is HCL BigFix solving and how is that benefiting you?** It is helping me to manage compliance and vulnerability in integration with Tenable. Providng overall visibility for Endpoint irrespective of operating system. ### 10. An Integrated Approach for EndPoint security **Rating:** 4.0/5.0 stars **Reviewed by:** Ravitheja P. | Senior Analyst - Application Pentester, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2024 **What do you like best about HCL BigFix?** It is an integrated approach for all the security solutions which can be applied for organizations. Top tools like software asset management and user management and focusing on cyber threats are also managed here. It can be also enabled for automation and cloud assets. **What do you dislike about HCL BigFix?** There are no dislikes as of now, we are still establishing and exploring the technology in more indepth way. **What problems is HCL BigFix solving and how is that benefiting you?** Primarily focussing on Asset Management. ### 11. Security and Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Faizan W. | Bug hunter, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2024 **What do you like best about HCL BigFix?** BigFix provides comprehensive reporting and visibility into our IT infrastructure This helps us to identify and troubleshoot problems quickly and efficiently." **What do you dislike about HCL BigFix?** The licensing and implementation costs of BigFix can be high, making it less accessible for smaller organizations or those with limited budgets. **What problems is HCL BigFix solving and how is that benefiting you?** Optimizes resource utilization and reduces IT labor costs through automation and streamlined processes. ### 12. Very effective solution **Rating:** 5.0/5.0 stars **Reviewed by:** rashmi M. | Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about HCL BigFix?** Enhanced security posture and automating the fight against cyberattacks. Also, maintaining software audit readiness , its a very effective solution to protect endpoints before an attack and helps respond to specific cyberattacks **What do you dislike about HCL BigFix?** Find it a little complex to learn.yes it **What problems is HCL BigFix solving and how is that benefiting you?** Creating UAT PATCHES, baselines and setting default action ### 13. Solid security management product **Rating:** 4.5/5.0 stars **Reviewed by:** Evgeni K. | ServiceNow Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about HCL BigFix?** Best about HCL BigFix I like it's scalability, real-time visibility, reporting and analytics feature, as well as comprehensive endpoint management and security **What do you dislike about HCL BigFix?** Integrating with other third-party systems may be challenging, cost might be considered high **What problems is HCL BigFix solving and how is that benefiting you?** BigFix offers a range of features to streamline and enhance the management of endpoints in an organization. ### 14. One of the best Endpoint Management System **Rating:** 4.5/5.0 stars **Reviewed by:** Akash A. | Lead Engineer, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about HCL BigFix?** It has almost everything we need for our testing. **What do you dislike about HCL BigFix?** As it has a lot of functionalities, it's a little complex to use. **What problems is HCL BigFix solving and how is that benefiting you?** It's helping to automate my security tasks so it's being easy to complete more task in less time. ### 15. Beyond Automation: The HCL BigFix User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad F. | Video Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about HCL BigFix?** BigFix shines in automating endpoint management, security, and compliance, all from a single platform. **What do you dislike about HCL BigFix?** Users dislike BigFix's complex UI, learning curve, high cost, and potential integration challenges. **What problems is HCL BigFix solving and how is that benefiting you?** BigFix fixes endpoint chaos (patching, security, compliance) - simplifying IT, saving time, and reducing risk. ### 16. Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Lalithkumar M. | Software Developer (Windows), Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2024 **What do you like best about HCL BigFix?** The exact solution will get from this product easy to use the product **What do you dislike about HCL BigFix?** Nothing as of now from my side about this product **What problems is HCL BigFix solving and how is that benefiting you?** Resolved the Cyber Security issue in my infrastructure ### 17. Best tool for compliance and patch management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about HCL BigFix?** Hcl bigfix is one of the best endpoint management and security tool. It has helped me alot with with patch management in my organisation **What do you dislike about HCL BigFix?** The costing of the product is too high and integration of the product was challenging **What problems is HCL BigFix solving and how is that benefiting you?** Hcl bigfix helped my organisation with patch management and managing inventory ### 18. Helping safeguard your Infrastructure **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about HCL BigFix?** Protects you from attacks keeps you safe and secure. It is really easy to use and Integrate and implement with most setups out there **What do you dislike about HCL BigFix?** I dislike nothing as it fits and checks all the boxes I had. **What problems is HCL BigFix solving and how is that benefiting you?** It solves the security issue of the end points we have. ### 19. BigFix gets the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Justen M. | Systems Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about HCL BigFix?** How easy it s to target computers and users based on either machine name or property. **What do you dislike about HCL BigFix?** Fixlet actions can be a little bit of a learning curve but once you understand the syntax, the possibilities are endless. **What problems is HCL BigFix solving and how is that benefiting you?** We use it to deploy software that is missing from a machine and deploy security patches. ### 20. Rectify the online security threats efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Mahi H. | System Compliance Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about HCL BigFix?** The online threats and malware attacks can be very vulnerable to the organizational data, documents and overall integrity and for the protection of such issues, HCL Bigfix provides the best services. The backend setup for compliance and device monitoring is the best feature, as we can create, monitor and update the IT policies for every device and work email remotely. Re-routing of data traffic and isolating the affected devices and servers smartly is the best capability of the HCL BigFix solution, which is not available or so effective in other such solutions. **What do you dislike about HCL BigFix?** HCL Bigfix fights well against security threats and keeps the endpoint security well up to expectations most of the time. The dashboard and overall configuration process are also not complicated, so I have nothing to dislike about the solution. **What problems is HCL BigFix solving and how is that benefiting you?** HCL Bigfix is configured in the data servers, email clients and web browsers of the devices to ensure 24/7 endpoint security against malware and phishing attacks and to keep our data secured. It has been quite beneficial in safeguarding the overall digital assets quite effectively for us. ### 21. One of the originals of Endpoint Management **Rating:** 4.0/5.0 stars **Reviewed by:** Eric M. | IT Specialist/Network Admin, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about HCL BigFix?** It's been around for a long time, and many resources are available online. It can support very large infrastructures and thousands of devices. It is still actively used in large organizations and is the solution if you have a large infrastructure. **What do you dislike about HCL BigFix?** It's been around a long time...so the GUI is dated and not intuitive. It can be difficult for the average helpdesk user to perform basic operations without instruction. **What problems is HCL BigFix solving and how is that benefiting you?** Keeping our organizational unit in compliance with the security and software standards set by central IT. Using fixlets and tasks to install software and patches quickly is great. ### 22. Fix all security vulnerability issues for digital goods **Rating:** 5.0/5.0 stars **Reviewed by:** Sumaiyah A. | IT Support Executive, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about HCL BigFix?** The entire solution for almost any of the online security issues and digital vulnerabilities in a single suite makes HCL Bigfix the best product for the purpose. Detection of malware and phishing emails are the great part of the solution to keep the machines and data safe against the growing threats of today's digital world. **What do you dislike about HCL BigFix?** The implementation phase and integration of the applications process were somehow difficult and needs technical expertise, but everything else about the solution is ok. **What problems is HCL BigFix solving and how is that benefiting you?** We implemented the solution to take care of the overall security of our inbound systems and employees email data and HCL Bigfix does the required jobs very well. Asset control and system isolation by HCL Bigfix solution for the attacked machines and data points in real-time saved us from big data and monetary loss time and again. ### 23. HCL Bigfix is advanced level Malware detection & Data protection solution **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad A. | Executive Engineer, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about HCL BigFix?** The most effective and my favorite feature in HCL Bigfix is the most advanced and up-to-date malware directories in the solution, as it always acts smartly against any malware attack over the web and emails. The feature of email protection from malicious links and the quarantine process for such emails is quite effective. **What do you dislike about HCL BigFix?** HCL Bigfix has great features for windows devices, but it needs some improvement in endpoint security of IOS and Android OS solutions. **What problems is HCL BigFix solving and how is that benefiting you?** HCL Bigfix is being used at our organization majorly for email encryption security and malware detection solutions across devices and applications along with data servers. Web control and device control are also very helpful features to push policy rules for the devices of the end users and only whitelisted domains and applications are made accessible. ### 24. Excellent endpoint security for Email and data **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan E. | Technical Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about HCL BigFix?** The best thing about HCL BifFix is its adaptability with the organizational echo system and easy customization of security patches and push updates per company IT policy. Remote access to machines' behaviors and notifications of any data breach is also essential and up-to-the-mark feature in HCL BigFix. **What do you dislike about HCL BigFix?** The feature sets and endpoint security are excellent with HCL BigFix. The only concern about the product is first-time customization and integration with the existing setup, as it needs a lot of time and knowledge. **What problems is HCL BigFix solving and how is that benefiting you?** We use HCL BigFix to enhance our machines' overall security and data protection, and it does the job well. Detecting malware and immediate notification about any vulnerabilities are instrumental in protecting data and devices. It also keeps the emails secure with encryption and filters out spam emails effectively. ### 25. Ultimate endpoint compliance software **Rating:** 4.5/5.0 stars **Reviewed by:** Velu M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about HCL BigFix?** Single console, lightweight relay agent. Easy to configure. Manage from anywhere. Deep hardware and software inventory. Customize reports generator. Easy to install and manage high volume of clients. **What do you dislike about HCL BigFix?** No proper marketing. Should cover small and medium business. Need huge partner technical support team across India. Should also release SAS module for small and medium business. **What problems is HCL BigFix solving and how is that benefiting you?** IT Asset inventory, patch management, ensure compliance as fast as possible. Asset life cycle management is missing. Software license compliance binding to inventory and generating. ### 26. BigFix Enterprise **Rating:** 4.5/5.0 stars **Reviewed by:** Dat V. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about HCL BigFix?** I like it when the product can update itself, and it integrates well with other vendors. **What do you dislike about HCL BigFix?** There's a big learning curve to get the system going initially. **What problems is HCL BigFix solving and how is that benefiting you?** Patching automation & remote scripting ### 27. BigFix Game-Changer, Easy To Fix Updates and Patches With. Great Support From HCl. **Rating:** 5.0/5.0 stars **Reviewed by:** Sonali K. | Senior Data Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about HCL BigFix?** My user experience has been very outrageous and momentous. I appreciate the good work by the support team from HCl that never seems to fade away. We use this tool to fix all the endpoints issues for all our devices may it be Mobile, tablet or even PC or the cloud. We have been able to patch all our systems, Windows and Linux and the security system now is perfect and stable. Overall the way this tool helps us to simplify how we manage our end-points on production is definitely a game changer. **What do you dislike about HCL BigFix?** It's very easy to deploy this tool saves more time and making endpoints management a breeze. It has been the best experience as well when it comes down to technical support team. **What problems is HCL BigFix solving and how is that benefiting you?** BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoints management that enables our IT/Security Operations to fully automate discovery management and remediation of all our endpoints despite being on-premises or cloud. The price is well staged and fair. The support team is very straightforward and innovative always. ### 28. briefing on HCL BIG FIX **Rating:** 4.5/5.0 stars **Reviewed by:** 329_KRANTHI KUMAR a. | intern, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about HCL BigFix?** One of the leading endpoint management platforms is HCL's BigFix. Simple in setup and installation. It consolidates the functions of compliance, distribution, patching, and reporting. The product's adaptability to different scenarios meant that we were able to quickly resolve issues with our endpoints and streamline the rollout of security updates. This system's centralised report production function aids in keeping tabs on the health of our endpoints. It maintains the safety of our apps, gadgets, etc. by routinely scanning them and any other apps we use. All in all, it's a fantastic product for controlling both real and simulated computers. BigFix is a committed community of users who collaborate to develop new methods for fixing existing problems. The fact that they are generous with both their knowledge and their code is a major plus. **What do you dislike about HCL BigFix?** It offers decent integration features, however its mobile device management is lacking in my opinion. It has the potential to help with this kind of end-to-end connection, and from what I can tell, the price of the corporate edition isn't too prohibitive. The manual's instructions may use some expanding upon. **What problems is HCL BigFix solving and how is that benefiting you?** System and firmware management and updating your company's product with a single agent that allows us to track this is tool has become an integral element of our business processor as it helps as to build effectively endpoint patching. There's a chance that BIGFIX will help you out with malware. While antivirus scans are running, the infected endpoints may have their security holes patched. You can potentially save time and money through automation by interacting with the BIGFIX API. All of our servers may be managed from one location. Putting in the agent is all that is required. ### 29. Provides quality firewall and spam filtering solutions to fix data security issues **Rating:** 5.0/5.0 stars **Reviewed by:** Masud K. | Technical Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2022 **What do you like best about HCL BigFix?** HCL Bigfix has the most valuable and effective firewall against malware and phishing attacks to keep the data security effective all the time. The best feature of HCL Bigfix is providing continuous updates for the product to keep the systems and email clients secure against the latest and advanced threats. The quarantine feature for suspected emails also works great which helps us to decide in time if the email was relevant or not. **What do you dislike about HCL BigFix?** HCL Bigfix has all the advanced features available to cater to all modern-age data security threats and it keeps updating the software regularly. There is nothing to dislike about this solution as far as my usage of the product is concerned. **What problems is HCL BigFix solving and how is that benefiting you?** HCL Bigfix is being used by us as the solution for email filtering and security firewall to keep our systems and data secure and up to date against online threats. The benefits of using HCL Bigfix are great, as it helped us to get timely notifications against suspected phishing emails and malware attacks to keep our machines and databases secure. ### 30. BigFix is Swiss Army Knife of Endpoint Management **Rating:** 4.0/5.0 stars **Reviewed by:** Amit D. | Full Stack Engineering Analyst , Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2022 **What do you like best about HCL BigFix?** HCL BigFix has managed to become my primary tool for operations because of the following reasons: - I am able to identify vulnerabilities quickly and are able to take immediate action - Since I deal with multiple cloud providers, BigFix comes in very handy for me to manage all of them from one single place - The Work From Home solution guide came in very handy when it comes to deploying and managing endpoints from different locations Personally, I am totally impressed by the flexible nature of this service allowing me to customize my infrastructure according to my changing needs **What do you dislike about HCL BigFix?** There are a few things that I feel have the scope for improvement - The initial learning curve is there as the initial setup is not intuitive as a result, it becomes a bit time consuming - Coming to the pricing, it could be a bit more on the reasonable side - I am still waiting to see the cost reduction and hopefully, will start experiencing it down the road **What problems is HCL BigFix solving and how is that benefiting you?** HCL BigFix is helping me become more productive as I can control various things about my infrastructure right from the command line. The ability to manage multi-cloud has impressed me a lot thanks to the time saving it brings to the table. ### 31. review on HCL BIG FIX **Rating:** 4.5/5.0 stars **Reviewed by:** SAICHINMAY T. | IT intern, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about HCL BigFix?** The best parts of BigFix are probably its catalogue and lifetime. A good number of scalable integration procedures contribute to a well-designed whole. Although this tool has great potential, much more development is needed before it can be used in compliance, risk, or security evaluations. You may get an instantaneous snapshot of your surroundings thanks to the real-time nature of the data. The tool is robust and adaptable, allowing us to think outside the box as we seek answers. BigFix has a dedicated user base that works together to find novel approaches to resolving issues as they emerge. A huge advantage is that they are willing to share both their expertise and their code. **What do you dislike about HCL BigFix?** The mobile device management tools aren't up to par, but the rest of the integration features are great. It has the potential to help in this area by allowing for end-to-end connectivity, and I also note that the price for the corporate version is quite steep. This product is tough to modify. The price tag is a touch steep. Getting assistance and really putting it into action isn't that hard. Learning the technology and creating bespoke material takes some time, but using the regular capabilities is simple. **What problems is HCL BigFix solving and how is that benefiting you?** When dealing with malware, BIGFIX may be of assistance. Infected endpoints may have their vulnerabilities fixed while antivirus scans are running. By integrating with the BIGFIX API, you may save both time and money via automation. It is possible to control all of our servers from a central place. It's sufficient to just install the agent. ### 32. HCL BigFix Review **Rating:** 4.5/5.0 stars **Reviewed by:** 579__ T. | marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2022 **What do you like best about HCL BigFix?** To make things a little more clearer, I'll give some first-hand accounts of my experiences using HCL BigFix. When it comes to the experts: Most repetitive operations may be automated with the ability to use a variety of platforms, as well as the ability to distribute and deploy software in a timely manner with practically real-time reporting. BigFix's inventory and lifespan seem to be the most useful features. The general design is solid, with a decent number of integration processes that can be scaled. However, a lot more work has to be done before this tool can be considered for use in compliance, risk, or security assessments. On-time payment of wages. Lots of options for diversifying your career or honing your current set of abilities. Learning is a breeze: a massive collection of software Simpleness of implementation Ease of use across a wide range of operating systems: AIX, LINUX, and Windows These are a few suggestions that you could get from reading this review. A wide range of operating systems may be used with this software. There are a lot of options and adjustments to patch managements. Improvements have been made in both security enforcement and administration. Reporting in great detail. It lowers the time, effort, and inaccuracy of manual inventory and analysis. Our inventory may be managed in a variety of ways. **What do you dislike about HCL BigFix?** things workers must deal with: as well as this Is an authentic evaluation of BigFix's employees, certain items are missing: inability to set up and patch non-windows operating systems due to a lack of support (ubuntu, SuSe Linux, oracle, etc) Patching and distributing software might cause management issues. Despite the fact that everything is running on time, we have received no response from the Bigix centre. A steep incline. This is not a solution that can be implemented at any moment; it requires a lot of time and effort to master. After a lengthy wait, the BigFix management console finally appears.... HCL's complicated console training is difficult to secure. Big Fix's lack of support for industry standards like CIS hardening annoys us. we'd want BigFix to do something about these issues as soon as possible. I hope the HCL Team considers further features and upgrades, such as Secured Remote Access. **What problems is HCL BigFix solving and how is that benefiting you?** That it is able to report on numerous settings and keeps a large store of information. good information It's simple to use and gives you Malware-related issues may be solved with the aid of BIGFIX. Endpoints that are susceptible to antivirus may be patched immediately, and scans can be initiated at the same time. You may also automate and save time and money by connecting to the BIGFIX API. All of our servers may be managed from a single location. Installing the agent is all that's required. ### 33. Get ready for a late nights reading and setting it up **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about HCL BigFix?** Big Fix allows to you to import tons of information, especially form servers. If your environment has hundreds of servers, then this product is for you. It's perfect. **What do you dislike about HCL BigFix?** Big Fix is not that great with simple workstations. It is very convoluted and it requires multiple late nights just trying to set it up just right for your company. **What problems is HCL BigFix solving and how is that benefiting you?** So far it has been able to pinpoint the status of our servers. It allows us to patch several hundred of servers at the same time. Big Fix is like a Hercules that can lift mountains but tends to break the fine china in the kitchen. ### 34. Incredible software for keeping your system secured of unwanted viruses or unusual activities **Rating:** 4.5/5.0 stars **Reviewed by:** Mukul M. | Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2022 **What do you like best about HCL BigFix?** The best thing about using this software is that it enables you and helps you with bulk management at a particular time which saves a lot of your important time. With the help of HCL Bigfix, you can manage multiple system numbers simultaneously. It is easily work on the software like Windows, Mac etc. **What do you dislike about HCL BigFix?** I wish there should have been a similar software for mobile system managemnt which should protect and secure the mobile operation system by some unwanted activities. New users face some difficulty setting up the software and while identifying which option to use. **What problems is HCL BigFix solving and how is that benefiting you?** This software benefitted me by providing more amazing and incredible software for protecting my system software at a very affordable price. Through we are now able to operate, use and keep protected multiple software at same time. ### 35. HCL BigFix is a great tool for keeping your computer safe and secure. **Rating:** 5.0/5.0 stars **Reviewed by:** Eric B. | Network System Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about HCL BigFix?** There are many things that I like about HCL BigFix, but if I had to choose just one it would be the ability to quickly and easily deploy software and patches across my entire network. With BigFix I can be confident that all of my systems are up-to-date and compliant with corporate policies. **What do you dislike about HCL BigFix?** There is nothing that I dislike about HCL BigFix. It is a very powerful and flexible tool that has allowed me to quickly and easily deploy software and patches across my entire network. **What problems is HCL BigFix solving and how is that benefiting you?** HCL BigFix is solving the problem of patch management and compliance for my organization. By deploying software and patches through BigFix, I can be confident that all of my systems are secured. This benefits me by allowing me to focus on other tasks, knowing that my patch management and compliance needs are being taken care of. ### 36. Bigfix insights **Rating:** 5.0/5.0 stars **Reviewed by:** Nadun Ravihansa W. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about HCL BigFix?** I used work with bugfix when i was an infrastructure engineer in HCL technology. It's a really great platform to push patches and softwares which can be easily coded and push via relevant language. Application contains install repair and uninstall functionalities and company can 100% depend on the platform without any issues. **What do you dislike about HCL BigFix?** Even though bigfix have alot of benefits sometimes it can be bit slow. When it comes to downloading and application and installing or repairing it's behaving bit slow. As well as download when you uploading a software which over 2gb it's takes like a considerable amount of time to get it uploaded. **What problems is HCL BigFix solving and how is that benefiting you?** Mainly i worked on packaging sector and i learnt relevance language and coding via this platform. Apart from that i got a really great idea about windows patching and patch installation in the platform. ### 37. Best Protection and Endpoint Management Solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Amelia G. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about HCL BigFix?** When it comes to adaptability of HCL BigFix it is great. This allows us to resolve any problems and tackle different issues that arise especially when it comes to managing the Endpoint. Also, our data is kept safe because of its one of a kind firewall. **What do you dislike about HCL BigFix?** HCL BigFix is of great importance to us as a company but for there are some of the companies thatvcan really use HCL BigFix services but cannot afford it because of its pricing. It should be moderated to favor both big and small companies. **What problems is HCL BigFix solving and how is that benefiting you?** With its great and advanced firewall, our company is well protected from malware and other cyber threats aimed at our company. Data qnd information is keybin our company and we always endevour to ensure our clients and company is safe. ### 38. HCL BigFix is a great fix against digital security threats **Rating:** 4.5/5.0 stars **Reviewed by:** Rashid H. | Manager Infrastructure & Build (Technology), Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2022 **What do you like best about HCL BigFix?** The ability to determine the threat and prevent any security lapse at the machine level and data endpoint base is the best feature in HCL Bigfix. The ease of integrating endpoint security checkpoints with applications and devices is great and helps the user to monitor the happenings remotely. HCL Bigfix also efficiently isolates the machine from network databases in case of any malware or virus attack, which enables high security and avoids security risks for organizational data. **What do you dislike about HCL BigFix?** The integration of HCL Bigfix with on-premise applications is not straightforward and we need to separate checkpoints for each device and application instead of creating a one-go setup. **What problems is HCL BigFix solving and how is that benefiting you?** HCL BigFix has been a great asset for us in terms of reducing data security threats and keeping our systems and applications more secure from any virus or malware attacks. ### 39. All the things that you can expect from endpoint management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Harsh W. | Mobile Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2022 **What do you like best about HCL BigFix?** HCL big flix gives flexibility to manage the custom ecosystem. You can integrate it with all the different services like cloud and your virtual machines with reduces time to fix vulnerability and improves cost efficiency. The task can be automated very easily which can help improve security control and makes compliance easy. **What do you dislike about HCL BigFix?** The system is bit complex and you require training to manage it properly. Training support and documentation can be improved which will make product a great fit for the market. **What problems is HCL BigFix solving and how is that benefiting you?** In my field of work being a business analyst it helps me save time and effort by providing a one point solution to my stakeholders portfolios and saves the hassle of performsinh multiple updates across various platforms. ### 40. Experience with HCL BigFIx **Rating:** 5.0/5.0 stars **Reviewed by:** Hans L. | Admin, Chemicals, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2022 **What do you like best about HCL BigFix?** This software is the best when it comes to managing a user's online security; it helps fight against cyberattacks, making it easier for users to be able to manage ad blocks and interference **What do you dislike about HCL BigFix?** its price is a little bit overrated when working with them fr the first time, but asides that its services are top notch **What problems is HCL BigFix solving and how is that benefiting you?** my organization has been able to go cloud-native granting us access to a data base streaming management platform, which has enabled us gain recognition in marketing platforms ### 41. Good choice to compare against Symantec and Cisco **Rating:** 3.5/5.0 stars **Reviewed by:** Alan B. | IT Developer and Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2022 **What do you like best about HCL BigFix?** Great tool for syncing updates to endpoints! Key with end-point management is the ability to keep all devices updated with the latest software and patches. A key strength of HCL Bigfix. All devices can be managed through a single console, and you can track inventory as well. Updated, security and inventory are all vital to have control over especially is a remote and/or BYOD work environment. **What do you dislike about HCL BigFix?** A bit more self-help learning and guides would be useful. Perfect product if out-of-the-box features work for you. Customization requires more time and skill set. **What problems is HCL BigFix solving and how is that benefiting you?** * Pushing out windows updates and patches in a timely and most importantly, consistent way. * Assisting up more effectively managing a remote workforce with end-points devices in home offices globally. * Keeping a track on inventoring assets. ### 42. AWESOME for Corporation and Small/Large Business **Rating:** 4.5/5.0 stars **Reviewed by:** Himanshu D. | Web developer intern, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2022 **What do you like best about HCL BigFix?** 1. The best part is: that it does not affect system performance no matter how many tasks is performed; 2. its mobile device management is a fantastic feature to keep Phishing/spamming emails and malware/ransomware attacks to keep our system and storage secure. **What do you dislike about HCL BigFix?** Sometimes patches and security updates slow down device performance, which should be optimised in the future. **What problems is HCL BigFix solving and how is that benefiting you?** Our team uses this tool to fix all client issues on all our devices, mobile, tablet, PC or cloud, so our clients get quality support from us. Continuous product updates to keep systems and email clients secure against the latest and most advanced threats. So it helps promote Security Validation by increasing the quality of work. ### 43. Great product with lots of power on endpoints **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2023 **What do you like best about HCL BigFix?** I like the stability of the product. Also I like the way that the product is configured. **What do you dislike about HCL BigFix?** I would like to be able to handle everything through the web ui only. Also, If I could manage it through cloud would be perfect **What problems is HCL BigFix solving and how is that benefiting you?** Patching, inventory, asset management, upgrading ### 44. New-look BigFix a force to be reckoned with, Excellent Patch Compliance, Intuitive Support. **Rating:** 5.0/5.0 stars **Reviewed by:** Aayush K. | Senior Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about HCL BigFix?** Every feature of BigFix is excellent and works excellent. I like the patch management and the inventory which has been very exceptional offering excellent endpoint security management. The price is well staged no added price. The support is second to none, very user-friendly, responsive and supportive 24/7. **What do you dislike about HCL BigFix?** This tool is not easy to use in large environment. Nevertheless everything else is just working okay. With the support team on our side we are completely satisfied. **What problems is HCL BigFix solving and how is that benefiting you?** We've been using BigFix for quite awhile and it has helped us with vulnerabilities remediation. Hence reduced our risk levels tremendously. Use of agents allows real-time reporting which enables us to know the status of each device prior to deploying new patches. ### 45. Endpoint management from ground zero. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about HCL BigFix?** I used to use BigFix for my work and I can't imagine how I ever got along without it. It's so easy to install and setup and has a great interface. The best part is that it automatically checks for patches, so you don't have to worry about that anymore. **What do you dislike about HCL BigFix?** HCL BigFix is a tool for system administrators to manage and monitor Windows, but when I do I need a lot of support. I've called HCL BigFix a few times, but the support was not sufficient. The hour came and went with no response. I tried again the next day and got the same response. I was not happy. **What problems is HCL BigFix solving and how is that benefiting you?** I've been using BigFix for over a year now and it has been the best decision I've made. It's saved me so much time and money by automating our endpoint management process. I can quickly find any vulnerabilities, malware, or other issues that may be on our endpoints without having to spend hours looking through logs. I am so glad that I found BigFix. It has been a lifesaver for our IT department, and I can't imagine what we would do without it. Our security has improved, and we can better control our endpoints with this software. ### 46. A all in one endpoint management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Rohit B. | Technical Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2022 **What do you like best about HCL BigFix?** HCL BigFix gives me the flexibility to create and manage my own ecosystem. I can easily integrate it with all the different services like AWS, Google Cloud, and Azure reducing the time to fix a vulnerability. Plus, I can easily automate all the tasks related to security, control, and reporting to maintain compliance. **What do you dislike about HCL BigFix?** The learning curve is a bit difficult and it takes some time to tune it according to your needs. I think user experience can be improved by providing better documentation. **What problems is HCL BigFix solving and how is that benefiting you?** I work in the finance industry and it is important to follow compliance all the time. This tool helps me with the same by saving both cost and time. ### 47. HCL BigFix Review **Rating:** 4.0/5.0 stars **Reviewed by:** Sanchit J. | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2022 **What do you like best about HCL BigFix?** The great software for managing all our software products. It can manage large numbers of systems. It can effectively manage tasks, and activities on different operating systems like MAC OS, Windows, etc. It is easy to use and also it is cost-efficient. It allows us to create data, reports, etc. **What do you dislike about HCL BigFix?** You need basic skills of windows administration to use this software, overall it is good software. I found no problem in using it. **What problems is HCL BigFix solving and how is that benefiting you?** It is very flexible and manages all our systems very effectively without any problem. It is software that is automate and manages our virtual and physical endpoints. It can be used for power management, distribution of software and patch management. ### 48. One of the best endpoint management tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about HCL BigFix?** It has a straightforward setup and installation. This makes the endpoint management task effortless and helps us control actual and simulated assets. In addition, it has a significant advantage because it makes the training and knowledge transfer much more straightforward. It has incredible data security and governance, which controls the various cyber attacks in the organization. **What do you dislike about HCL BigFix?** The initial training process and the learning curve is challenging especially when migrating from other tools. The integration and support for mobile devices and platforms are not very mature. I am still waiting for specific improvements. It does not support patchwork for the non-windows environment, which makes it challenging to manage Linux-based servers. **What problems is HCL BigFix solving and how is that benefiting you?** BigFix is continuously evolving, improving and moving forward to advanced malware protection, which is necessary in this high-tech world. It is also solving its issues with patchwork management. ### 49. Increase the IT Operations Efficacy and Amazing Solution of IT Asset Management Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Elson P. | Search Engine Optimization Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2022 **What do you like best about HCL BigFix?** The overall performance of the software is great, and soon the specific software will reach maturity inside the businesses to improve operations performance and fortify IT Compliance - Asset/Inventory Management, Patching, and Script-based package deployment. **What do you dislike about HCL BigFix?** Nothing yet, but in accordance with PDCA, I expect that HCL Team will take into account further features and improvements like Secured Remote Access. etc **What problems is HCL BigFix solving and how is that benefiting you?** By adding support drivers for other devices and platforms, the solution might be made better. It would be beneficial if they could solve how to install any upgrades, firmware, or drivers for various systems or servers when you have a number of different PCs. ### 50. HCL BigFix: Fix that needed **Rating:** 4.5/5.0 stars **Reviewed by:** Nikhil k. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2022 **What do you like best about HCL BigFix?** Managing various endpoints of the cloud services/Infrastructure, which one uses on a large level becomes so easy to maintain. Compare to other providers the cost of maintenance is reduced exponentially. **What do you dislike about HCL BigFix?** A person without system administration experience may face a lot of challenges while setting it up, and the documentation needs some change around, maybe adding some use cases with examples will help. **What problems is HCL BigFix solving and how is that benefiting you?** HCL BigFix Solves a lot of problems for Individuals as well as for corporate peeps who are working on cloud infrastructures, It's a really great product to work on, maintaining various end-point from a single place is a win for me. ## HCL BigFix Discussions - [can customization guides be easier to understand?](https://www.g2.com/discussions/can-customization-guides-be-easier-to-understand) - 1 comment, 1 upvote - [What is BigFix HCL?](https://www.g2.com/discussions/what-is-bigfix-hcl) - 3 comments - [View HCL BigFix pricing details and edition comparison](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+07%3A12%3A36+-0500&secure%5Bsession_id%5D=ec1b5467-0f1f-45cd-a58f-e638e402c64c&secure%5Btoken%5D=1c8a5d0bbf6a5bccf5d71be7a268706d519c9cefe35690eb598a3e04b2dda819&format=llm_user) ## HCL BigFix Features **Scope** - Endpoint Inclusiveness - Multi-OS Support **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Generative AI** - AI Text Generation - AI Text Generation **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top HCL BigFix Alternatives - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - 4.5/5.0 (1,113 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,409 reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - 4.5/5.0 (251 reviews)