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Best SMS Marketing Software with Personalization Capabilities

Benefits of SMS Marketing Software with Personalization capabilities include: Offers features for personalizing text messages based on customer information or past behavior
Below are the top-rated SMS Marketing Software with Personalization capabilities, as verified by G2’s Research team. Real users have identified Personalization as an important function of SMS Marketing Software. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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17 Listings in SMS Marketing Available
(2,066)4.6 out of 5
Optimized for quick response
7th Easiest To Use in SMS Marketing software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses

    Users
    • Owner
    • General Manager
    Industries
    • Automotive
    • Retail
    Market Segment
    • 59% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Podium is a customer communication platform that consolidates messages, reviews, and customer interactions into one place for efficient management.
    • Reviewers frequently mention the simplicity and effectiveness of Podium in streamlining customer communication, improving response times, and enhancing overall customer engagement.
    • Users mentioned that Podium can be expensive for small businesses, with some advanced features and customization options only available on higher-tier plans, and integrations with other tools can be restrictive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Podium Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    407
    Helpful
    363
    Communication
    322
    Easy Communication
    321
    Useful
    229
    Cons
    Messaging Issues
    102
    Missing Features
    101
    Limited Features
    75
    Poor Customer Support
    64
    Chat Functionality
    63
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Podium features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Reporting
    Average: 8.4
    8.2
    API Integration
    Average: 8.5
    8.6
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Podium
    Company Website
    Year Founded
    2014
    HQ Location
    Lehi, UT
    Twitter
    @PodiumHQ
    4,150 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,493 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses

Users
  • Owner
  • General Manager
Industries
  • Automotive
  • Retail
Market Segment
  • 59% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Podium is a customer communication platform that consolidates messages, reviews, and customer interactions into one place for efficient management.
  • Reviewers frequently mention the simplicity and effectiveness of Podium in streamlining customer communication, improving response times, and enhancing overall customer engagement.
  • Users mentioned that Podium can be expensive for small businesses, with some advanced features and customization options only available on higher-tier plans, and integrations with other tools can be restrictive.
Podium Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
407
Helpful
363
Communication
322
Easy Communication
321
Useful
229
Cons
Messaging Issues
102
Missing Features
101
Limited Features
75
Poor Customer Support
64
Chat Functionality
63
Podium features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.5
Reporting
Average: 8.4
8.2
API Integration
Average: 8.5
8.6
Automation
Average: 8.8
Seller Details
Seller
Podium
Company Website
Year Founded
2014
HQ Location
Lehi, UT
Twitter
@PodiumHQ
4,150 Twitter followers
LinkedIn® Page
www.linkedin.com
1,493 employees on LinkedIn®
(1,179)4.6 out of 5
Optimized for quick response
View top Consulting Services for Klaviyo
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowe

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Klaviyo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Email Marketing
    105
    Integrations
    71
    Easy Integration
    67
    Easy Creation
    66
    Cons
    Expensive
    57
    Missing Features
    45
    Learning Curve
    43
    Poor Customer Support
    36
    Limited Features
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Klaviyo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Reporting
    Average: 8.4
    8.8
    API Integration
    Average: 8.5
    8.9
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Klaviyo
    Company Website
    Year Founded
    2012
    HQ Location
    Boston, Massachusetts
    Twitter
    @klaviyo
    21,774 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,866 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowe

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
Klaviyo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Email Marketing
105
Integrations
71
Easy Integration
67
Easy Creation
66
Cons
Expensive
57
Missing Features
45
Learning Curve
43
Poor Customer Support
36
Limited Features
31
Klaviyo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.6
Reporting
Average: 8.4
8.8
API Integration
Average: 8.5
8.9
Automation
Average: 8.8
Seller Details
Seller
Klaviyo
Company Website
Year Founded
2012
HQ Location
Boston, Massachusetts
Twitter
@klaviyo
21,774 Twitter followers
LinkedIn® Page
www.linkedin.com
2,866 employees on LinkedIn®
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10th Easiest To Use in SMS Marketing software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going.

    Users
    • Owner
    • President
    Industries
    • Non-Profit Organization Management
    • Real Estate
    Market Segment
    • 65% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • EZ Texting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    User-Friendly
    24
    Customer Support
    18
    Easy Communication
    18
    Easy Setup
    18
    Cons
    Expensive
    19
    Not Intuitive
    7
    Sending Issues
    7
    SMS Issues
    6
    Update Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EZ Texting features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Reporting
    Average: 8.4
    7.5
    API Integration
    Average: 8.5
    8.6
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Santa Monica, CA
    Twitter
    @EzTexting
    2,620 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going.

Users
  • Owner
  • President
Industries
  • Non-Profit Organization Management
  • Real Estate
Market Segment
  • 65% Small-Business
  • 29% Mid-Market
EZ Texting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
User-Friendly
24
Customer Support
18
Easy Communication
18
Easy Setup
18
Cons
Expensive
19
Not Intuitive
7
Sending Issues
7
SMS Issues
6
Update Issues
4
EZ Texting features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.5
Reporting
Average: 8.4
7.5
API Integration
Average: 8.5
8.6
Automation
Average: 8.8
Seller Details
Company Website
Year Founded
2005
HQ Location
Santa Monica, CA
Twitter
@EzTexting
2,620 Twitter followers
LinkedIn® Page
www.linkedin.com
104 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with the

    Users
    • Product Manager
    • Marketing Manager
    Industries
    • Financial Services
    • Education Management
    Market Segment
    • 55% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WebEngage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    133
    Helpful
    87
    Analytics
    84
    Journey Creation
    82
    Customer Support
    81
    Cons
    Missing Features
    48
    Learning Curve
    41
    Slow Performance
    36
    Poor Customer Support
    35
    Limited Features
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WebEngage features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Reporting
    Average: 8.4
    8.7
    API Integration
    Average: 8.5
    8.8
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WebEngage
    Year Founded
    2011
    HQ Location
    Mumbai
    Twitter
    @webengage
    5,092 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    373 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with the

Users
  • Product Manager
  • Marketing Manager
Industries
  • Financial Services
  • Education Management
Market Segment
  • 55% Mid-Market
  • 27% Small-Business
WebEngage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
133
Helpful
87
Analytics
84
Journey Creation
82
Customer Support
81
Cons
Missing Features
48
Learning Curve
41
Slow Performance
36
Poor Customer Support
35
Limited Features
32
WebEngage features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.3
Reporting
Average: 8.4
8.7
API Integration
Average: 8.5
8.8
Automation
Average: 8.8
Seller Details
Seller
WebEngage
Year Founded
2011
HQ Location
Mumbai
Twitter
@webengage
5,092 Twitter followers
LinkedIn® Page
www.linkedin.com
373 employees on LinkedIn®
Entry Level Price:Starting at $20,000.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo R

    Users
    No information available
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 54% Enterprise
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vibes Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    21
    Customer Support
    20
    Ease of Use
    12
    Implementation Ease
    6
    Intuitive
    6
    Cons
    Delays
    2
    Email Limitations
    2
    Expensive
    2
    Integration Issues
    2
    Lack of Integrations
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vibes features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Reporting
    Average: 8.4
    8.2
    API Integration
    Average: 8.5
    8.4
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vibes
    Company Website
    Year Founded
    1998
    HQ Location
    Chicago, IL
    Twitter
    @Vibes
    6,403 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    359 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo R

Users
No information available
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 54% Enterprise
  • 27% Mid-Market
Vibes Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
21
Customer Support
20
Ease of Use
12
Implementation Ease
6
Intuitive
6
Cons
Delays
2
Email Limitations
2
Expensive
2
Integration Issues
2
Lack of Integrations
2
Vibes features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.5
Reporting
Average: 8.4
8.2
API Integration
Average: 8.5
8.4
Automation
Average: 8.8
Seller Details
Seller
Vibes
Company Website
Year Founded
1998
HQ Location
Chicago, IL
Twitter
@Vibes
6,403 Twitter followers
LinkedIn® Page
www.linkedin.com
359 employees on LinkedIn®
(2,512)4.5 out of 5
Optimized for quick response
View top Consulting Services for Brevo Marketing Platform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo Marketing Platform is a tool that integrates email, SMS, automation, and CRM for marketing purposes.
    • Reviewers like the platform's intuitive interface, strong automation for lifecycle campaigns, solid segmentation and reporting, and its reasonable pricing, making it a great option for small to mid-sized teams.
    • Users mentioned that some of the more advanced automation and analytics feel limited compared to specialized tools, the reporting can sometimes lack depth for deeper performance insights, and SMS pricing can add up quickly if used heavily.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brevo Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    324
    Features
    198
    Email Marketing
    177
    Customer Support
    164
    Easy Setup
    159
    Cons
    Missing Features
    108
    Limited Features
    77
    Limited Customization
    69
    Learning Curve
    67
    Expensive
    55
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Reporting
    Average: 8.4
    8.3
    API Integration
    Average: 8.5
    8.8
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    16,047 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    863 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo Marketing Platform is a tool that integrates email, SMS, automation, and CRM for marketing purposes.
  • Reviewers like the platform's intuitive interface, strong automation for lifecycle campaigns, solid segmentation and reporting, and its reasonable pricing, making it a great option for small to mid-sized teams.
  • Users mentioned that some of the more advanced automation and analytics feel limited compared to specialized tools, the reporting can sometimes lack depth for deeper performance insights, and SMS pricing can add up quickly if used heavily.
Brevo Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
324
Features
198
Email Marketing
177
Customer Support
164
Easy Setup
159
Cons
Missing Features
108
Limited Features
77
Limited Customization
69
Learning Curve
67
Expensive
55
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.7
Reporting
Average: 8.4
8.3
API Integration
Average: 8.5
8.8
Automation
Average: 8.8
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
16,047 Twitter followers
LinkedIn® Page
www.linkedin.com
863 employees on LinkedIn®
(626)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $749.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solut

    Users
    • Recruiter
    • Healthcare Recruiter
    Industries
    • Staffing and Recruiting
    • Hospital & Health Care
    Market Segment
    • 48% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TextUs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    144
    Messaging
    62
    Easy Communication
    51
    Communication
    35
    Helpful
    35
    Cons
    Messaging Issues
    71
    Limited Texting Features
    47
    Software Glitches
    19
    Number Issues
    17
    Sending Issues
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TextUs features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Reporting
    Average: 8.4
    8.5
    API Integration
    Average: 8.5
    9.0
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TextUs
    Company Website
    Year Founded
    2013
    HQ Location
    Denver, Colorado
    Twitter
    @TextUsBiz
    1,812 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solut

Users
  • Recruiter
  • Healthcare Recruiter
Industries
  • Staffing and Recruiting
  • Hospital & Health Care
Market Segment
  • 48% Mid-Market
  • 27% Small-Business
TextUs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
144
Messaging
62
Easy Communication
51
Communication
35
Helpful
35
Cons
Messaging Issues
71
Limited Texting Features
47
Software Glitches
19
Number Issues
17
Sending Issues
17
TextUs features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.9
Reporting
Average: 8.4
8.5
API Integration
Average: 8.5
9.0
Automation
Average: 8.8
Seller Details
Seller
TextUs
Company Website
Year Founded
2013
HQ Location
Denver, Colorado
Twitter
@TextUsBiz
1,812 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 88% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Manychat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Automation
    11
    Helpful
    11
    Features
    9
    User-Friendly
    9
    Cons
    Expensive
    7
    Limited Features
    7
    Poor Customer Support
    6
    Missing Features
    5
    Pricing Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Manychat features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Reporting
    Average: 8.4
    9.2
    API Integration
    Average: 8.5
    9.9
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ManyChat
    Year Founded
    2016
    HQ Location
    Palo Alto, US
    Twitter
    @ManyChatHQ
    3,706 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    523 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 88% Small-Business
  • 9% Mid-Market
Manychat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Automation
11
Helpful
11
Features
9
User-Friendly
9
Cons
Expensive
7
Limited Features
7
Poor Customer Support
6
Missing Features
5
Pricing Issues
5
Manychat features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.9
Reporting
Average: 8.4
9.2
API Integration
Average: 8.5
9.9
Automation
Average: 8.8
Seller Details
Seller
ManyChat
Year Founded
2016
HQ Location
Palo Alto, US
Twitter
@ManyChatHQ
3,706 Twitter followers
LinkedIn® Page
www.linkedin.com
523 employees on LinkedIn®
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—fr

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Religious Institutions
    Market Segment
    • 75% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SimpleTexting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Customer Support
    8
    Simple
    6
    Features
    5
    User-Friendly
    5
    Cons
    Delays
    3
    Messaging Issues
    3
    Poor Customer Support
    3
    User Restrictions
    3
    Access Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SimpleTexting features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Reporting
    Average: 8.4
    8.1
    API Integration
    Average: 8.5
    8.7
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sinch
    Company Website
    Year Founded
    2008
    HQ Location
    Stockholm, Sweden
    Twitter
    @wearesinch
    3,661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—fr

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Religious Institutions
Market Segment
  • 75% Small-Business
  • 23% Mid-Market
SimpleTexting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Customer Support
8
Simple
6
Features
5
User-Friendly
5
Cons
Delays
3
Messaging Issues
3
Poor Customer Support
3
User Restrictions
3
Access Issues
2
SimpleTexting features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.1
Reporting
Average: 8.4
8.1
API Integration
Average: 8.5
8.7
Automation
Average: 8.8
Seller Details
Seller
Sinch
Company Website
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,661 Twitter followers
LinkedIn® Page
www.linkedin.com
4,319 employees on LinkedIn®
(705)4.6 out of 5
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Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SendPulse is a multi-channel messaging platform that allows users to manage email, SMS, and web push notifications.
    • Reviewers frequently mention the ease of use, quick setup, and the Automation 360 feature which saves time and ensures no leads are missed, as well as the platform's ability to integrate with popular CMS.
    • Reviewers experienced issues with the dated user interface, basic analytics dashboard, confusing SMS credits system, limited advanced features unless upgraded, and a mobile app that lacks features from the desktop version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SendPulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Features
    55
    Automation
    54
    Customer Support
    47
    Easy Setup
    46
    Cons
    Missing Features
    33
    Learning Curve
    26
    Limited Features
    23
    Limited Options
    20
    Limitations
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SendPulse features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Reporting
    Average: 8.4
    8.7
    API Integration
    Average: 8.5
    8.5
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SendPulse
    Year Founded
    2015
    HQ Location
    New York
    Twitter
    @SendPulseCom
    2,284 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    179 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SendPulse is a multi-channel messaging platform that allows users to manage email, SMS, and web push notifications.
  • Reviewers frequently mention the ease of use, quick setup, and the Automation 360 feature which saves time and ensures no leads are missed, as well as the platform's ability to integrate with popular CMS.
  • Reviewers experienced issues with the dated user interface, basic analytics dashboard, confusing SMS credits system, limited advanced features unless upgraded, and a mobile app that lacks features from the desktop version.
SendPulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Features
55
Automation
54
Customer Support
47
Easy Setup
46
Cons
Missing Features
33
Learning Curve
26
Limited Features
23
Limited Options
20
Limitations
19
SendPulse features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.5
Reporting
Average: 8.4
8.7
API Integration
Average: 8.5
8.5
Automation
Average: 8.8
Seller Details
Seller
SendPulse
Year Founded
2015
HQ Location
New York
Twitter
@SendPulseCom
2,284 Twitter followers
LinkedIn® Page
www.linkedin.com
179 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns

    Users
    No information available
    Industries
    • Political Organization
    Market Segment
    • 74% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CallHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Recording
    1
    Ease of Use
    1
    Efficiency
    1
    Flexibility
    1
    Helpful
    1
    Cons
    Call Issues
    1
    Campaign Issues
    1
    Connection Issues
    1
    Dialer Limitations
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallHub features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Reporting
    Average: 8.4
    9.3
    API Integration
    Average: 8.5
    8.9
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CallHub
    Year Founded
    2011
    HQ Location
    Claymont, DE
    Twitter
    @CallHub
    2,457 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    184 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns

Users
No information available
Industries
  • Political Organization
Market Segment
  • 74% Small-Business
  • 23% Mid-Market
CallHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Recording
1
Ease of Use
1
Efficiency
1
Flexibility
1
Helpful
1
Cons
Call Issues
1
Campaign Issues
1
Connection Issues
1
Dialer Limitations
1
Expensive
1
CallHub features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.0
Reporting
Average: 8.4
9.3
API Integration
Average: 8.5
8.9
Automation
Average: 8.8
Seller Details
Seller
CallHub
Year Founded
2011
HQ Location
Claymont, DE
Twitter
@CallHub
2,457 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In today’s connected world, customers are in the driver’s seat. Customers want the flexibility to communicate with businesses across any channel and when they do, their experiences need to be personal

    Users
    • Owner
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 54% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Avochato Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    1
    User-Friendly
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Avochato features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    7.8
    Reporting
    Average: 8.4
    7.8
    API Integration
    Average: 8.5
    8.1
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Avochato
    Year Founded
    2016
    HQ Location
    Mill Valley, California
    Twitter
    @avochato
    244 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

In today’s connected world, customers are in the driver’s seat. Customers want the flexibility to communicate with businesses across any channel and when they do, their experiences need to be personal

Users
  • Owner
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 54% Small-Business
  • 41% Mid-Market
Avochato Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
1
User-Friendly
1
Cons
This product has not yet received any negative sentiments.
Avochato features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
7.8
Reporting
Average: 8.4
7.8
API Integration
Average: 8.5
8.1
Automation
Average: 8.8
Seller Details
Seller
Avochato
Year Founded
2016
HQ Location
Mill Valley, California
Twitter
@avochato
244 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Entry Level Price:$0 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mobiniti is a high-quality, feature-rich, text message marketing service that helps businesses increase revenue through customer engagement. We provide a simple-to-use, scalable solution that assist

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Restaurants
    Market Segment
    • 72% Small-Business
    • 27% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mobiniti features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Reporting
    Average: 8.4
    9.4
    API Integration
    Average: 8.5
    8.6
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mobiniti
    Year Founded
    2014
    HQ Location
    Wilkes-Barre, PA
    Twitter
    @mobiniti
    236 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mobiniti is a high-quality, feature-rich, text message marketing service that helps businesses increase revenue through customer engagement. We provide a simple-to-use, scalable solution that assist

Users
  • Owner
Industries
  • Marketing and Advertising
  • Restaurants
Market Segment
  • 72% Small-Business
  • 27% Mid-Market
Mobiniti features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.1
Reporting
Average: 8.4
9.4
API Integration
Average: 8.5
8.6
Automation
Average: 8.8
Seller Details
Seller
Mobiniti
Year Founded
2014
HQ Location
Wilkes-Barre, PA
Twitter
@mobiniti
236 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TextMarks is an SMS service that gives businesses the power to instantly reach their audience directly on their mobile phones. TextMarks’s text messaging platform makes it easy to send and schedule ma

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 57% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TextMarks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Marketing Efficiency
    2
    Tracking Ease
    2
    Automation
    1
    Automations
    1
    Cons
    Limited Features
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TextMarks features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Reporting
    Average: 8.4
    8.9
    API Integration
    Average: 8.5
    9.2
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TextMarks
    Year Founded
    2006
    HQ Location
    Pasadena, CA
    Twitter
    @textmarks
    1,152 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TextMarks is an SMS service that gives businesses the power to instantly reach their audience directly on their mobile phones. TextMarks’s text messaging platform makes it easy to send and schedule ma

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 57% Mid-Market
  • 40% Small-Business
TextMarks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Marketing Efficiency
2
Tracking Ease
2
Automation
1
Automations
1
Cons
Limited Features
1
Missing Features
1
TextMarks features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.1
9.5
Reporting
Average: 8.4
8.9
API Integration
Average: 8.5
9.2
Automation
Average: 8.8
Seller Details
Seller
TextMarks
Year Founded
2006
HQ Location
Pasadena, CA
Twitter
@textmarks
1,152 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    By integrating core marketing and sales tools, Ungapped aims to make the day-to-day running of a business less messy and more holistic so that growing businesses can create exceptional customer experi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 39% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ungapped Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Interface
    1
    Email Campaigns
    1
    Email Management
    1
    Email Marketing
    1
    Cons
    Feature Improvements
    1
    Missing Features
    1
    SMS
    1
    SMS Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ungapped features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Reporting
    Average: 8.4
    8.3
    API Integration
    Average: 8.5
    9.1
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ungapped
    Year Founded
    2006
    HQ Location
    Stockholm, Sweden
    Twitter
    @ungapped
    187 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

By integrating core marketing and sales tools, Ungapped aims to make the day-to-day running of a business less messy and more holistic so that growing businesses can create exceptional customer experi

Users
No information available
Industries
No information available
Market Segment
  • 39% Mid-Market
  • 33% Enterprise
Ungapped Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Interface
1
Email Campaigns
1
Email Management
1
Email Marketing
1
Cons
Feature Improvements
1
Missing Features
1
SMS
1
SMS Issues
1
Ungapped features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.5
Reporting
Average: 8.4
8.3
API Integration
Average: 8.5
9.1
Automation
Average: 8.8
Seller Details
Seller
Ungapped
Year Founded
2006
HQ Location
Stockholm, Sweden
Twitter
@ungapped
187 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®