Nutshell
Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.
Average Rating: 4.3/5.0
Total Reviews: 1,434
How Do G2 Users Rate Nutshell?
- Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.3/10)
- Third-Party Integrations: 7.7/10 (Category avg: 8.7/10)
- Employee Structure: 7.5/10 (Category avg: 8.6/10)
- Dashboards: 8.2/10 (Category avg: 8.9/10)
Who Is the Company Behind Nutshell?
- Seller: Nutshell
- Company Website:
- Year Founded: 2009
- HQ Location: Ann Arbor, US
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Twitter: @nutshell
2,794 Twitter followers -
LinkedIn® Page: www.linkedin.com
82 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: CEO, Owner
- Top Industries: Marketing and Advertising, Computer Software
- Company Size: 74% Small, 17% Medium
What Do G2 Reviewers Say About Nutshell?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Nutshell, keeping everything organized in one application effortlessly.
- Users find Nutshell to be a reliable and intuitive tool that simplifies tracking and managing admissions efficiently.
- Users praise Nutshell's exceptional customer support, highlighting prompt issue resolution and helpful educational resources.
- Users love the powerful email marketing tools in Nutshell, noting their ease of use and effective tracking capabilities.
- Users find Nutshell to be intuitive and easy to use, enhancing collaboration and daily sales activity management.
Cons
- Users find missing features like better task differentiation and automations hinder efficiency and usability in Nutshell.
- Users find Nutshell's limited features in customization and integrations somewhat restrictive for their business needs.
- Users find limited customization in Nutshell, especially for mobile features and email templates, impacting user experience.
- Users find the steep learning curve of Nutshell frustrating due to frequent feature changes and layout complications.
- Users experience email integration issues occasionally, requiring cleanup of incorrect leads and dealing with duplicate notifications.
What Are Recent G2 Reviews of Nutshell?
"Customizable Pipeline and Activity Logging That Streamlined Our Wholesale Buyer Management"
Rating: 4.5/5.0 stars
— Matthias H.
Rating: 5.0/5.0 stars
— Tom B.

