Sales Cookie

4.9
(17)

Makes it easy to administer every aspect of sales incentive programs - from design to implementation. And all participants get a beautiful dashboard.

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Sales Cookie review by Sharon L.
Sharon L.
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"Sales Cookie has transformed our sales team!"

What do you like best?

Sales Cookie has enabled our entire sales team to reduce processing time for commissions. We virtually have no errors now. Our sales team not only loves the increased confidence in their payments, but they also love the interface and the real-time aspect. We greatly really appreciate the fact that they have built logic to detect double-payment of commissions, as well as alerts when a transaction cannot be credited. The different integrations are great. We're getting a friendly solution with all the features of an enterprise sales commission management solution at a great price. Also the web interface is fast - no waiting time. Most calculations are instant!

What do you dislike?

There is some learning curve to understand all the concepts. The most tricky one is about crediting - you have to match between sales transactions and users. This uses something called "aliases" on users which is unique to Sales Cookie.

Recommendations to others considering the product

Book a meeting - they will walk you through everything!

What business problems are you solving with the product? What benefits have you realized?

Overall: we've increased commission payment accuracy, we've greatly decreased processing time, and we have a lot more insights into sales commissions. Great solution.

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Sales Cookie review by Melissa W. B.
Melissa W. B.
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"The perfect ally to monitor your sales."

What do you like best?

I really like this application because it gives us a versatile solution in our sales programs, allowing us to connect with each of our payment systems with just a few clicks.

I really liked working with your technical support team since every time we generated an error, we got professional and quick answers using email and they have always been ready and ready to jump and make video calls.

This system offers a compensation system, which is still complex, Sales Cookie adapts to your business. Allowing you to advance to the digital era and leaving behind the obsolescence of sales processes. Thanks to this powerful tool we have great expectations of growth and expansion.

Thanks to Sales Cookie we have been able to get rid of the complexity of the manual processes, which cause so many headaches. Sales cookie has a very friendly interface that makes us quite satisfied when using them.

The interface is easy to use and you can easily export the statements to Excel for a detailed review. I also like the layout of the interface because it is quite logical and the performance is excellent.

What do you dislike?

Something that I do not like is that this system does not bring a way to customize the main board, nor does it let in the logos of the company or the theme with the respective color that distinguishes our company. However, this was reported to the technical support team and they are working on a solution for it.

Recommendations to others considering the product

If you are looking for a real system that allows you to get the calculations of the commissions earned by each member of your sales team, then this is the system you need, you will certainly not regret it.

What business problems are you solving with the product? What benefits have you realized?

Thanks to Sales Cookie we have been able to streamline many administrative processes in record time, allowing us to save money, time and efforts, we have also been able to eliminate errors in the sales commission calculations that brought much confusion.

What Sales Compensation solution do you use?

Thanks for letting us know!
Sales Cookie review by Demetria H.
Demetria H.
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"Very useful sales tool"

What do you like best?

Almost no training required. The application is fast and visually intuitive. It's easy to create plans and run them through calculations. We're no longer using spreadsheets to manage sales commissions. Sales Cookie avoids hidden Excel formulas, accidental data deletion, revisions, lack of visibility, etc. The software is on demand and they add features every month. It's a great time saver and it makes it easier to see sales goals and progression. In my previous company we had spreadsheets with 5 different tabs. The new dashboard is so much better! We also use Microsoft Power BI reports quite a bit.

What do you dislike?

There are 2 things you need to know. One of them is that you will likely need to filter sales transactions to paid. This is called a query in their "language" which then needs to be applied to incentive plans. The other is that they offer a free service for doing the plan creation for you. It makes more sense to have them do it and then explain it to you than trying to do it yourself.

What business problems are you solving with the product? What benefits have you realized?

We got rid of spreadsheets and have better historical tracking of commissions. Good customer experience as well. Don was my contact at Sales Cookie and he was patient and did a great job explaining plan creation and testing calculations for us.

Sales Cookie review by Lisa G.
Lisa G.
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Verified Current User
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"Made Sales Commissions Transparent"

What do you like best?

1. Being able to automate transfers from different systems. It finds the "delta" so no need to re-upload the same thing.

2. The initial setup is easy. They help you get setup by configuring many things for you.

3. The Support is very responsive and knowledgeable based on their years of experience.

4. It brings transparency in regards to the "numbers" of each rep.

5. Once the plans are verified, it just becomes a habit to run calculations and get results.

6. Looks great on mobile devices.

What do you dislike?

1. Making adjustments is a bit tricky. You have to know where to go.

2. For some plans, you have to get creative and use some hacks.

3. If you give them bad data or a wrong description of incentives, you will have issues.

What business problems are you solving with the product? What benefits have you realized?

Sales Cookie is a good solution if you're in the SMB space and have sales commission issues. We wanted to solve a data transparency issue - we've achieved this. We are a very collaborative company and the solution was perfect for us as we can now see who earns what and why.

Sales Cookie review by Judy F.
Judy F.
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Verified Current User
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"Great Commission Solution at a good price"

What do you like best?

Here are the main pros:

- Pricing is great at $19 per user (negligible for having correct commissions)

- Good support - they were able to create our commission plans for us

- Easy to work with - they added a small feature for us

What do you dislike?

So far I haven't found anything I don't like - we had one request regarding the catalog but they addressed it.

Recommendations to others considering the product

Don't create plans yourself, ask them to do it for you. Also, ask them if you need a missing feature or customization. They were able to add one for us.

What business problems are you solving with the product? What benefits have you realized?

- Save quite a bit of time dealing with commissions.

- Better reporting regarding team performance.

Sales Cookie review by Erica S. W.
Erica S. W.
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Verified Current User
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content

"Organized our Sales Commissions..."

What do you like best?

Our sales commissions were fairly disorganized. We had draws which we handled manually. We also had different versions of Excel spreadsheets so it was hard to keep track of things.

We were able to use Sales Cookie to get rid of the complexity and manual handling. The application is very user-friendly and we were very satisfied.

What do you dislike?

I haven't found any significant downside except for the fact that when you create a new "workspace", you start all over again and re-enter your plans.

Recommendations to others considering the product

Get rid of your spreadsheets.

What business problems are you solving with the product? What benefits have you realized?

The main problem we solved is spending excessive time managing sales commissions because of the way we were doing things (manually).

Sales Cookie review by Albert B.
Albert B.
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"Great help with sales commissions"

What do you like best?

As a health-related startup, we don't have a lot of time to spend to manage sales commissions. We reached out to Sales Cookie because they are local and they were able to automate our sales commissions in a day. We described how we wanted our team to be compensated and with their guidance, we were able to create a model for us. We can easily change the model as time goes. The interface is very intuitive.

What do you dislike?

All the conversations we had were screen share / conference calls - an in-person meeting could have been easier since we are local.

Recommendations to others considering the product

They have good recommendations about how to organize sales data.

What business problems are you solving with the product? What benefits have you realized?

We were managing our sales commissions manually which took a lot of time away from sales and often had some back-and-forth due to errors. This has been solved.

Sales Cookie review by User
User
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Verified Current User
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content

"No longer in the stone age of sales commissions"

What do you like best?

The solution is very versatile. We were able to connect our CRM systems with just a few clicks. The team was great to work with - fast responses via email and always ready to jump on a call. Our comp plan is a bit complicated but they were able to model it. More importantly, we've left the stone age of sales commissions as we were using spreadsheets. Now we have a powerful tool with a lot of capabilities and great dashboards.

What do you dislike?

You still have to go through them to create a comp plan. There is a wizard, but realistically you need help configuring plans as it's not exactly DYI material.

What business problems are you solving with the product? What benefits have you realized?

- Got rid of Excel spreadsheets

- Pay correct commissions

- Reduce sales attrition

- Less time wasted in disputes

Sales Cookie review by Administrator
Administrator
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Verified Current User
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content

"A simple Solution to a big Problem"

What do you like best?

As a sales manager, I'm on the receiving end of any complaint about commissions such as incorrect amounts, incorrect crediting, etc. Sales Cookie has made my life a lot easier by simplifying the way my team is paid commissions.

The interface is easy to use and you can easily export statements to Excel for detailed review. I also like how the interface is laid out as it's quite logical and performance is great.

What do you dislike?

There should be a way to customize dashboards using company logos and color theme. You can add "announcements" but they fall a bit short in terms of customizing dashboards.

Recommendations to others considering the product

When importing fields, make sure the mapping is correct. We had to re-do this a few times.

What business problems are you solving with the product? What benefits have you realized?

Reduced complaints about commissions by at least 50% if not more.

Sales Cookie review by Erica M.
Erica M.
Validated Reviewer
Verified Current User
Review Source
content

"Great for Calculating Commissions"

What do you like best?

We used to handle commissions manually. Our sales commissions are quite complex so we had errors. Also often my team and agents were not paid on time. We're now able to calculate commissions very easily even though our structure is quite complicated.

What do you dislike?

It takes some time to understand the concepts. Watching a few videos helps quite a bit.

Recommendations to others considering the product

Watch the training videos.

What business problems are you solving with the product? What benefits have you realized?

1. Manual calculation of commissions - no more!

2. Giving each member of my team and contractors a view on their sales commissions.

3. Be able to change plans easily.

Sales Cookie review by Eric S.
Eric S.
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Verified Current User
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"Excellent commission management solution"

What do you like best?

Our team was calculating commissions manually (with some errors). Sales Cookie allowed us to easily automate the entire process. They let you configure commission plans using many variables and the interface is easy to use.

What do you dislike?

We would have liked an on-premise solution. Also, the subscription is monthly (we would have liked a discount for a yearly subscription).

Recommendations to others considering the product

Make sure you have a clear idea of your commission program before automating it.

What business problems are you solving with the product? What benefits have you realized?

Calculating sales commissions used to take us 10 hours a week - not it's about 30 minutes.

Sales Cookie review by Melanie L.
Melanie L.
Validated Reviewer
Verified Current User
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content

"Perfect Sales Commission Solution for SMBs"

What do you like best?

Sales Cookie is cloud-based and has allowed us to eliminate our very complicated in-house calculation implementation. We can now go to an interface and easily make changes to plans based on what the VP of sales wants to do. Before we actually had to change code to make this work.

What do you dislike?

The trial is only 2 weeks but it takes time to learn / experiment with different features. I would have liked a 1 month trial.

What business problems are you solving with the product? What benefits have you realized?

We've eliminated our in-house implementation which was wonky and costly.

Sales Cookie review by User
User
Validated Reviewer
Verified Current User
Review Source
content

"Sales Cookie - Finally paid correct commissions on time"

What do you like best?

Our sales team is finally getting paid the right sales commissions without any "delay". The ability to see commissions online from a smartphone is great. I'm able to download a list of transactions and can easily check that I am paid the right amount. The reports are also great and I use them frequently. I can also see where I'm at in regards to the pipeline.

What do you dislike?

I need to login to see my sales rep commission dashboard. With a native phone app, this would not be needed.

What business problems are you solving with the product? What benefits have you realized?

We're finally paid commissions on time!

Sales Cookie review by Sonja B.
Sonja B.
Validated Reviewer
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content

"Handles complex commissions well"

What do you like best?

Sarah was very easy to work with. She created our incentive plans within the app and everything worked as expected. Our plan is a bit complicated as we have different tiers for new vs. existing clients, but the app handles this well.

What do you dislike?

There is no way to bulk-edit users. You have to manually edit each user, one at a time. Also, to see some alerts, you sometimes have to refresh the page.

Recommendations to others considering the product

Send them sample data - it makes the whole process easier.

What business problems are you solving with the product? What benefits have you realized?

Sales Cookie gave us good visibility on sales commissions.

Sales Cookie review by Tanya I.
Tanya I.
Validated Reviewer
Review Source
content

"More Efficient Sales Commissions"

What do you like best?

SalesCookie.com has given us confidence that calculated commissions are correct and auditable. In the past, we had to rely on a lot of manual checks to verify Google spreadsheet. Also, the reporting is great, especially if you are a Microsoft shop.

What do you dislike?

I wish the Power BI reporting was embedded within the web application. This would mean not having to launch a separate application.

Recommendations to others considering the product

Use the free trial and get their team to help you build the first incentive plan.

What business problems are you solving with the product? What benefits have you realized?

SalesCookie.com has eliminated confusion and errors related to commission accuracy.

Sales Cookie review by Executive Sponsor in Food Production
Executive Sponsor in Food Production
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Verified Current User
Review Source
content

"Bye sales commission spreadsheets"

What do you like best?

It used to take us 2 weeks to calculate commissions, generate spreadsheets, fix mistakes, explain calculations, etc. Now we can execute all compensation in a matter of hours.

What do you dislike?

For advanced or custom reports, you have to step out and use Power PI. It would be nice if this could be embedded in the app.

What business problems are you solving with the product? What benefits have you realized?

We've eliminated all sales commission spreadsheets.

Sales Cookie review by Laura E.
Laura E.
Validated Reviewer
Review Source
content

"Accurate commissions your reps trust"

What do you like best?

Pros:

- It's cloud based and the app is easy and fast

- You can create all types of incentive plans

- Calculations are accurate and easy to understand

What do you dislike?

Cons:

- No ability to bulk delete calculations

- Free trial is limited to a 14 day period

What business problems are you solving with the product? What benefits have you realized?

Our sales reps finally believe that our commission calculations are correct.

Kate from G2

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