# Sales Cookie Reviews **Vendor:** SalesCookie **Category:** [Sales Compensation Software](https://www.g2.com/categories/sales-compensation) **Average Rating:** 4.9/5.0 **Total Reviews:** 63 ## About Sales Cookie Sales Cookie is an easy to use, cloud-based solution to manage all aspects of your commission program - from participant enrollment to incentive plan design and personal dashboards. Sales Cookie provide capabilities found in enterprise solutions with an SMB-friendly cost and user experience. From incentive plan design to multi-currency support or user enrollment, you'll find all the features and flexibility you need. ## Sales Cookie Pros & Cons **What users like:** - Users highlight the **exceptional customer support** of Sales Cookie, consistently responsive and proactive in assisting with queries. (7 reviews) - Users find Sales Cookie remarkably **easy to use** , simplifying commission management and enhancing overall workflow efficiency. (6 reviews) - Users appreciate the **helpful customer support** and seamless commission management capabilities of Sales Cookie, greatly enhancing efficiency. (6 reviews) - Users praise the **seamless commission management** and exceptional customer support provided by Sales Cookie, enhancing efficiency and accuracy. (4 reviews) - Users value the **implementation ease** of Sales Cookie, appreciating its smooth integration and user-friendly setup process. (4 reviews) - Users value the **seamless integrations** of Sales Cookie, enhancing efficiency and reliability with data management across platforms. (4 reviews) - Users value the **automation capabilities** of Sales Cookie, enhancing commission management and significantly reducing manual workload. (3 reviews) - Users love the **outstanding customer support** and seamless integrations of Sales Cookie, enhancing overall efficiency and user experience. (3 reviews) - Sales Management (3 reviews) - Time-saving (3 reviews) **What users dislike:** - Users face a **small learning curve** initially, but adaptability leads to successful usage of Sales Cookie. (2 reviews) - Users find the **initial setup complex** , but appreciate the helpful team that manages the process efficiently. (1 reviews) - Users express concern over **poor customer support** , citing the lack of 24/7 assistance and response delays. (1 reviews) - Users find the **setup process challenging** , requiring effort despite having helpful team support during implementation. (1 reviews) - Users find **time-consumption issues** somewhat complicated, yet ultimately appreciate the product's benefits. (1 reviews) - Users note **time delays** can complicate the process, though they ultimately find the outcome satisfactory. (1 reviews) ## Sales Cookie Reviews ### 1. SalesCookie Made Our Complex Commission Process Simple and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Ana B. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2025 **What do you like best about Sales Cookie?** SalesCookie has been an incredible solution for our business, making our commission calculations dramatically easier and far more accurate. We work with many different commission structures, and their system was able to apply every type of logic we needed without any issues. It has saved us time, eliminated errors, and given us full confidence in our commission payouts. Also wanted to mention their outstanding customer service. I have been working with Daniel Lopez who has been so helpful through the implementation process. Couldn’t recommend more! **What do you dislike about Sales Cookie?** Honestly, there wasn’t anything I disliked about SalesCookie. It took me time to learn everything but once we understood the logic, it worked perfectly. **What problems is Sales Cookie solving and how is that benefiting you?** Our commission structure is extremely complex and would be impossible to calculate manually, but SalesCookie was able to handle every logic we required. ### 2. SalesCookie - Highly Recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Sales Cookie?** What I appreciate most about SalesCookie is how effortlessly it streamlines the management and automation of complex commission plans. The platform is user-friendly and adaptable, which significantly reduces the amount of manual work required. I also value the straightforward dashboards and the real-time insight they provide into payouts. This level of transparency is extremely helpful throughout the entire process. The staff at SalesCookie have been great to work with. They respond promptly to any inquiries or issues that you might have. If you need to automate your commissions, you cannot go wrong with SalesCookie! **What do you dislike about Sales Cookie?** Not so much of a dislike/con as this is a necessity. Setting up the initial commission structures can be involved and requires some back and forth, but fortunately, SalesCookie has an excellent team who can handle the entire setup process for you. There is no 24/7 support but the staff is fairly quick in responding via email. **What problems is Sales Cookie solving and how is that benefiting you?** It is helping automate commissions and ensure accuracy when we pay out commissions to our sales staff. Before I would need to rely solely on spreadsheets and human error was inevitable. Having this saves me considerable time of having to manually validate each sale. ### 3. Responsive and Cost-Efficient Service Exceeded Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen Y. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Sales Cookie?** I like how responsive and cost efficient they are **What do you dislike about Sales Cookie?** I wish I found them earlier, if they could spend more on marketing and promotion **What problems is Sales Cookie solving and how is that benefiting you?** We fully automated comission calculation and gave our sales team full visibility. ### 4. Outstanding Customer Service and Effortless Usability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Sales Cookie?** Great customer service and its ease of use. **What do you dislike about Sales Cookie?** A small learning curve for the sales team to understand how to read their details. **What problems is Sales Cookie solving and how is that benefiting you?** Sales Cookie solves for manually tracking and managing sales commission details, payouts and offers visibility to the sales team. ### 5. good service and team is very co operative **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanshu S. | Industrialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2025 **What do you like best about Sales Cookie?** The team is very co operative and they are always up to the mark **What do you dislike about Sales Cookie?** Time-related issues and things are a little complicated, but in the end, everything is good **What problems is Sales Cookie solving and how is that benefiting you?** making sales better and managing is betterly ### 6. Automate your commissions with SalesCookie: A Perfect Solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian Del Terzo C. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Sales Cookie?** The flexibility of the commission structures, and the stability of the solution. Anything we can come up with as a team can be tracked with SalesCookie. **What do you dislike about Sales Cookie?** Although the support team is brilliant and extremely responsive, there are times when you want to be able to reach someone real time vial live chat or phone, and SalesCookie isn't really designed that way. That said, the system is so well done that support is rarely needed, and the only thing I had to do is be sure to plan ahead during the early days so that if anything came up, I always had time to work with the amazing talent at SalesCookie help me through the roadblock. **What problems is Sales Cookie solving and how is that benefiting you?** Before salescookie we were tracking commissions through a variety of reports and spreadsheets. If there is one thing I've learned over the years, you don't want to mess around with someone's paycheck, and ensuring the accuracy of our commissions has always been a top priority. On a whole, I don't think there is any software that I have been more impressed with from the first contact to each subsequent conversation with the team. They are phenominal, and I couldn't ask for a better partner in commissions... and if you deal with sales people, you know commissions is one thing you want to get right the first time. ### 7. Single biggest efficiency gain yet **Rating:** 5.0/5.0 stars **Reviewed by:** Matt C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Sales Cookie?** The seamless integration with Quickbooks took a comission calculation process which lasted hours and hours, and turned it into a real time continously running tool that requires little to no oversight. If an issue happens to arise (almost never) the tech support responsiveness is unparalleled. The platform is customizable, which in our line if work is priceless! **What do you dislike about Sales Cookie?** I would love to offer some constructive critism for this software, but I just cant! Maybe some tutorials for some of the advanced analytical tools offered; custom sales reports, etc etc that we are just getting into?! **What problems is Sales Cookie solving and how is that benefiting you?** The process of calculating commission payments to different categories of roles, with different inventory categories carrying different cost weights was initially done by hand here! With Sales Cookie, we have streamlined this time consuming operation so effectively that we increased commission payout frequency from once monthly at mid month (previous month) to every paycheck (for the current period!). This in turn has greatly impacted the morale of the entire Sales Team, and created 100% transparency where there used to be none. ### 8. Wonderful platform and team! **Rating:** 5.0/5.0 stars **Reviewed by:** Becca K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Sales Cookie?** Their team is top notch! Dominic and Swati are always so quick to get back to me with my neverending questions and requests and get things taken care of so quickly! **What do you dislike about Sales Cookie?** Nothing! I honestly can't think of a downside. It is user super user friendly and has the best support out there! **What problems is Sales Cookie solving and how is that benefiting you?** Being able to payout our sales team easily with a complicated commission plan! ### 9. Sales Cookie has been a life saver **Rating:** 4.5/5.0 stars **Reviewed by:** Derek G. | Team assesment Explorer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2021 **What do you like best about Sales Cookie?** It is accurate and easy to use. It handles a lot of variables. Makes it easy to calculate commissions for different roles, including AE, SDRs and SDEs. **What do you dislike about Sales Cookie?** Our plans are complex so we relied heavily on their technical team to set us up and they are extremely knowledgeable and responsive. **What problems is Sales Cookie solving and how is that benefiting you?** Our company has been using Sales Cookie for over a year. It enables our small team to track and report on commissions easily and automatically. ### 10. Comprehensive incentive comp solution at a cost effective price point! **Rating:** 5.0/5.0 stars **Reviewed by:** Maryna K. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Sales Cookie?** Before Sales Cookie, we were spending a lot of valuable time and resources on offline commission spreadsheets and trying to sync across different spreadsheet versions. Sales Cookie has a native connection with HubSpot so that all our deal data flows into Sales Cookie hourly. Their user interface is intuitive and we now calculate our commissions within minutes. Sales Cookie converts between currencies to normalize our transactions and reps see their payouts in their local currency. **What do you dislike about Sales Cookie?** Our commission logic is complex and dependent on a number of factors but the technical team incorporated all that into the tool seamlessly. **Recommendations to others considering Sales Cookie:** Try it, you will not regret it. **What problems is Sales Cookie solving and how is that benefiting you?** I love using it to administer my company’s plans. ### 11. Affordable pricing that will suit any business & Integrates with efficient tools **Rating:** 4.0/5.0 stars **Reviewed by:** Anushka P. | Social Media Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2020 **What do you like best about Sales Cookie?** We use multiple tools to kick start our business so we were on the lookout for such a solution that integrates with popular tools on our lists, luckily Sales Cookie did that for us. They easily integrate with top tools such as Salesforce, Hubspot, Zapier, and more. My business has benefited better with Sales Cookie because our investment in this solution took place on a monthly plan but the value being offered was more. Also, we didn’t have to pay for any setup or implementation fee nor join any long term contract. The process is so simple. **What do you dislike about Sales Cookie?** Cons: 1. For brands that don’t have a good source system to capture sales data, this software might not work as efficiently in such cases. 2. It can be difficult to switch from spreadsheets to an efficient sales commission solution at first, but with the training provided that too without any cost, this process becomes simpler. **What problems is Sales Cookie solving and how is that benefiting you?** We wanted our sales teams to work efficiently and we knew that the only way for them to do this is by investing in a simple and easy solution like Sales Cookie. It makes sales so much easier with its sales commission automation solution. It even allows our sales teams to view their online dashboards no matter the device they use. Everything is covered under one tool, in one place, what more do we need. ### 12. Sales cookie met all our needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Arun K. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about Sales Cookie?** Automation was key for us as we are a fast growing SaaS Company. Sales Cookie met all our requirements at a very attractive price. With dozens of payees (AEs, SDRs, CSMs, etc.), this solution was a game changer! It has so much functionality and has helped streamline our processes compared to the Google spreadsheets we had to distribute and edit every month. **What do you dislike about Sales Cookie?** Our Sales management team has less direct control over changing the comp plan parameters but having them go through a centralized administrator has inserted more discipline into our processes which will serve us well as we grow. **What problems is Sales Cookie solving and how is that benefiting you?** We have automated the manual cumbersome process that used to take us several hours to complete each month, fixed our commission errors and provided visibility to our Sales team. ### 13. Sales commissions made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Justin L. | Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Sales Cookie?** Sales Cookie is super easy to use and has completely streamlined our sales commission process. Before we implemented the software we were keeping track across multiple spreadsheets and manually inputting data. It's been a game-changer! **What do you dislike about Sales Cookie?** I wouldn't exactly call it a 'dislike' but we have a minor bump with implementation, but this was handled very quickly and professionally from support. **What problems is Sales Cookie solving and how is that benefiting you?** We can manage all of our sales commissions in one place - no more manual handling of commissions. ### 14. Commission management made easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Bala K. | DevOps and Integration Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2020 **What do you like best about Sales Cookie?** We love the solution as it meets all our needs at a very competitive price. I am not a tech savvy person but I’m able to use the software based on their strong on-boarding practices. They did the set-up and configuration for us free of charge and now it takes me little time to manage the solution. Our reps are happy to be able to check their crediting and commission numbers online and our sales management loves the real-time trending analysis. **What do you dislike about Sales Cookie?** I had an issue setting up the Quickbooks Enterprise connection but their tech support walked me through it and now it is running like clockwork. **What problems is Sales Cookie solving and how is that benefiting you?** sales management issues ### 15. Great sales commisions solution and easy to use one **Rating:** 5.0/5.0 stars **Reviewed by:** Katarzyna K. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2020 **What do you like best about Sales Cookie?** Sales Cookie is the powerful and intuitive sales commission solution. It helps us to simplify commission and bonus management. This solutions provides reps with real-time online dashboards. I really like its' wide range of functionalities, that are available at the reasonable, one low price and no upsell. And I really love its' excellent customer support. **What do you dislike about Sales Cookie?** Actually -basing on my experience, there is nothing to mention in this section. I like everything about this tool. **What problems is Sales Cookie solving and how is that benefiting you?** - improve and automate sales management process, - we managed to decrease processing time, - it maked it easier to manage commissions, - we get valuable insights on sales commisions which helps us tomake analysis and improvements. ### 16. Commissions Simplified for an SMB company **Rating:** 4.5/5.0 stars **Reviewed by:** Michael K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2020 **What do you like best about Sales Cookie?** Major advantages: + Easy to implement + The support team is always ready to help you + A big reduction in our commission processing time + Finally a huge uptick in rep satisfaction due to our commissions being accurate and available to them on their dashboards **What do you dislike about Sales Cookie?** Major disadvantages: + Not embedded within Hubspot. + But since it is browser based, easy access from the mobiles and there is no app to install **What problems is Sales Cookie solving and how is that benefiting you?** A big reduction in our commission processing time with a better management ### 17. Sales Cookie saves spreadsheet indigestion! **Rating:** 4.0/5.0 stars **Reviewed by:** Simon G. | Senior International Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2020 **What do you like best about Sales Cookie?** The ability calculate commissions and bonuses efficiently and fast! The comprehensive reporting and the dashboard! The pricing is simple The level of support and getting the plans set up free of charge. **What do you dislike about Sales Cookie?** Minimum of 10 users makes it quite expensive for a small business **What problems is Sales Cookie solving and how is that benefiting you?** The solution is intuitive, calculations are automated allowing reps to see progress daily. That's really motivational. ### 18. Positive experience with Sales Cookie **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2020 **What do you like best about Sales Cookie?** The technical team is very knowledgeable and imported our data and created our plans free of charge. I like the logical and clean UI for the administrators and reps. The solution controls access based on a need to know basis and they host your data securely on the cloud. They also log all commission adjustments for future review. **What do you dislike about Sales Cookie?** We had to clean up our source data but that made total sense when moving from distributed spreadsheets to an automated solution. **What problems is Sales Cookie solving and how is that benefiting you?** Sales Cookie has helped us a lot by centralizing and simplifying our incentive plans and automating our calculations. Before this, we managed everything in Google sheets, which had version control issues and were error prone. Now we have a centralized online solution that supports a variety of complex needs including draws, user-specific metrics, quarterly plans with monthly payouts, etc. ### 19. A solid solution to managing sales commissions **Rating:** 4.5/5.0 stars **Reviewed by:** Lewis S. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2020 **What do you like best about Sales Cookie?** -automates admin work saving time -replaces juggling multiple spreadsheets -reps get paid on time **What do you dislike about Sales Cookie?** -It meets our needs but has fewer features than other tools **What problems is Sales Cookie solving and how is that benefiting you?** We can manage the commission of all our reps in one place, saving us time ### 20. Sales Cookie solved our commission problems quickly and cost effectively **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2020 **What do you like best about Sales Cookie?** - Platform is comprehensive, intuitive and has all the functionality we needed and more - Great time saver with no more commission spreadsheets flying around! - Updates daily providing sales teams with transparent, up to date dashboards and self service - Eliminated our manual commission errors **What do you dislike about Sales Cookie?** They do not have a native connection with Xero but with their native Zapier connection, our data is always in sync. **What problems is Sales Cookie solving and how is that benefiting you?** Set automated commission payouts ### 21. Lockdown product commissions and get them settled automatically! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Sales Cookie?** Super clean and smooth software to integrate with collaborators to offer incentives for your business needs. Get quick estimations for all your reports with easy access to pay any commissions fast and with almost no effort because of the automated rules. Great help from support to top things off, A+! **What do you dislike about Sales Cookie?** For now nothing to dislike about the software, I'm happy with it meeting what I need, and am excited for what the team adds in next. **What problems is Sales Cookie solving and how is that benefiting you?** Automated product commissions. ### 22. Comprehensive solution for commission administration **Rating:** 4.5/5.0 stars **Reviewed by:** Erik L. | Product Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2020 **What do you like best about Sales Cookie?** An easy-to-use solution for managing and automatically calculating sales incentives. Setting up your workspace is fast and smooth. You could easily go from trial to complete implementation within a day's time. **What do you dislike about Sales Cookie?** Nothing! Could not find anything that I disliked or a feature that I thought was missing. **What problems is Sales Cookie solving and how is that benefiting you?** The platform does a great job communicating the comprehensive functionalities in such a simple way that anyone can use it. Highly recommend Sales Cookie for any team spending too much time calculating commissions. ### 23. Positive experience with the tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2020 **What do you like best about Sales Cookie?** The tool was well received by the sales team. The sales reps loved the fact that they can see pending payouts well in advance, which acted as a strong motivator! Our management actively watched the commission trends as well as the value added revenue insights. **What do you dislike about Sales Cookie?** It takes time getting used to navigating through the tool, however once you're familiar with all functionality you get to enjoy the easiness. **What problems is Sales Cookie solving and how is that benefiting you?** Sales Commission Management ### 24. Automate your Sales Commissions with Sales Cookie **Rating:** 5.0/5.0 stars **Reviewed by:** Yamini N. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2020 **What do you like best about Sales Cookie?** Flexibility and scalability of the solution - Easy to use and lots of in-built KBs - Native integration with Salesforce and Xero - Responsive and knowledgeable customer support - Extensive reporting **What do you dislike about Sales Cookie?** Adjustment going from spreadsheets to a robust solution but they provide training and onboarding to both admins and reps free of charge **What problems is Sales Cookie solving and how is that benefiting you?** Automation of Sales Commission ### 25. Sales Cookie simplified our lives and has made our reps very happy! **Rating:** 5.0/5.0 stars **Reviewed by:** Mahinour S. | Outbound & Sales Automation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Sales Cookie?** We now calculate our commissions and bonuses efficiently and fast! We love the comprehensive reporting and our sales leadership has an awesome leader dashboard! The pricing is simple and they set up all our plans free of charge. **What do you dislike about Sales Cookie?** There is no mobile application though it is accessible from mobile devices via the browser. **What problems is Sales Cookie solving and how is that benefiting you?** The solution is intuitive and our calculations are automated allowing our reps to see their progress daily. ### 26. Awesome commission management software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2020 **What do you like best about Sales Cookie?** User-friendly, easy to download the comprehensive reports, speeds up the process of sales commissions calculations. Unlike before, now we always get our payments on time. **What do you dislike about Sales Cookie?** Nothing in particular so far. Requires some configuration time at the beginning as the software has many features and functions. **Recommendations to others considering Sales Cookie:** Very flexible, automated calculations and currency converting, reduces manual work **What problems is Sales Cookie solving and how is that benefiting you?** Our reps have been sharing the excited comments since we moved to Sales Cookie. It provides a lot of native connections, gives the necessary visibility into commission-related data, and has an intuitive interface. And their support team provides excellent dialogue. ### 27. Great tool to manage sales commissions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2020 **What do you like best about Sales Cookie?** Here's what I love about Sales Cookie- 1. Price is very reasonable for all the features as compared with other solution providers 2. Easy setup process 3. Helps to create incentive plans for us 4. Awesome customer support team to help 5. Able to add a many other small features when we requested it **What do you dislike about Sales Cookie?** Sales Cookie has been a helpful platform and looking forward to more of features in affordable price segment. **What problems is Sales Cookie solving and how is that benefiting you?** Sales Cookie help us to manage the sales commissions. ### 28. An easy solution for sales commission difficulty **Rating:** 5.0/5.0 stars **Reviewed by:** Mariano M. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Sales Cookie?** - Run easily different commission scheme - Lots of control feature - Configured for multi-currency - Great software, able to manage everything - Multi currencies - Responsive team **What do you dislike about Sales Cookie?** So far we don't face any problem or stuck because always there is Team ready to help. **What problems is Sales Cookie solving and how is that benefiting you?** - Increasing payment accuracy - Effectiveness - Awesome sales management ### 29. An effective cure to sales commission problems **Rating:** 5.0/5.0 stars **Reviewed by:** Terry M. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2019 **What do you like best about Sales Cookie?** Sales Cookie has out-of-the-box functionality covering almost all business needs regarding sales commissions. The user interface is quite intuitive. It is optimized for easy navigation. After some minimal training, administrators can become power users. The application is quite fast. Web dialogs load almost instantly. The application seems to be updated quite frequently to add new capabilities (especially connectors) or to make them features easier to use. The structured nature of entities within Sales Cookie helps admins form a clear mental model of compensation and use its features. In addition, sales reps gain useful visibility into plans and sales commissions. They can navigate commission-related information without training. **What do you dislike about Sales Cookie?** You have to configure the application to do what you want to do (not the other way round). This sometimes requires finding the best way to do things as different options are possible (ex: creating territory-based plan vs. crediting managers for territories). **What problems is Sales Cookie solving and how is that benefiting you?** Increased payment accuracy. Decreased processing time. More insights into compensation management. More transparency around commissions. ### 30. Huge Time Saver For Commissions **Rating:** 5.0/5.0 stars **Reviewed by:** Juliet H. | Finance Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2019 **What do you like best about Sales Cookie?** I am responsible for calculating sales commissions in my organization. This was taking about 10 hours every week. Even though it's possible to calculate commissions manually AND accurately, the main issue was the constant need for adjustments (ex: a deal did not go through, refund, etc.). As a result, we had to re-issue commissions frequently, and over time it became unmanageable to track everything. Using Sales Cookie, we're now able to automate the entire process, but we can still make changes to commissions if needed. There is a very convenient "activity center" in app where we can see all the changes made by anyone to comp plans, commissions, etc. I also like the different roles provided by the application because management of some plans can be delegated so specific managers. Finally our sales team is happy with their online statement. This is much better than before as we had to repeat sending spreadsheets to every rep. **What do you dislike about Sales Cookie?** I wish they had a way to take any Excel spreadsheet and auto-convert to one of the incentive plans. The process required first analyzing and documenting our sales commission process (probably a good think but it took some time as our commissions are quite complicated). **What problems is Sales Cookie solving and how is that benefiting you?** Great solution, good interface, reliable service, saves us a lot of time every week. An Excel auto-convert feature would be a killer addition to a great solution. ### 31. A solid commission management solution with a great service **Rating:** 5.0/5.0 stars **Reviewed by:** Anne W. | VP of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2019 **What do you like best about Sales Cookie?** The solution is easy to use and well organized. It's also quite flexible which was important as our plans are a bit complicated. Running calculations is quite easy as well, you just need to select the plan and period. The best part however is their service. We want to thank Sarah for modeling our plans as they were not easy. She did a good job listening to our requests and making configuration changes. We're very happy with our current setup and calculation accuracy and speed. **What do you dislike about Sales Cookie?** I would like to see chat integrated in the application so that there is no need to call or open a ticket. **What problems is Sales Cookie solving and how is that benefiting you?** We had a complex commission structure which is now fully automated. We had a lot of errors in our calculations which required careful auditing. ### 32. Made Sales Commissions Transparent **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa G. | Sales Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2019 **What do you like best about Sales Cookie?** 1. Being able to automate transfers from different systems. It finds the "delta" so no need to re-upload the same thing. 2. The initial setup is easy. They help you get setup by configuring many things for you. 3. The Support is very responsive and knowledgeable based on their years of experience. 4. It brings transparency in regards to the "numbers" of each rep. 5. Once the plans are verified, it just becomes a habit to run calculations and get results. 6. Looks great on mobile devices. **What do you dislike about Sales Cookie?** 1. Making adjustments is a bit tricky. You have to know where to go. 2. For some plans, you have to get creative and use some hacks. 3. If you give them bad data or a wrong description of incentives, you will have issues. **What problems is Sales Cookie solving and how is that benefiting you?** Sales Cookie is a good solution if you're in the SMB space and have sales commission issues. We wanted to solve a data transparency issue - we've achieved this. We are a very collaborative company and the solution was perfect for us as we can now see who earns what and why. ### 33. Sales Cookie has transformed our sales team! **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon L. | Sales Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2019 **What do you like best about Sales Cookie?** Sales Cookie has enabled our entire sales team to reduce processing time for commissions. We virtually have no errors now. Our sales team not only loves the increased confidence in their payments, but they also love the interface and the real-time aspect. We greatly really appreciate the fact that they have built logic to detect double-payment of commissions, as well as alerts when a transaction cannot be credited. The different integrations are great. We're getting a friendly solution with all the features of an enterprise sales commission management solution at a great price. Also the web interface is fast - no waiting time. Most calculations are instant! **What do you dislike about Sales Cookie?** There is some learning curve to understand all the concepts. The most tricky one is about crediting - you have to match between sales transactions and users. This uses something called "aliases" on users which is unique to Sales Cookie. **Recommendations to others considering Sales Cookie:** Book a meeting - they will walk you through everything! **What problems is Sales Cookie solving and how is that benefiting you?** Overall: we've increased commission payment accuracy, we've greatly decreased processing time, and we have a lot more insights into sales commissions. Great solution. ### 34. Very useful sales tool **Rating:** 5.0/5.0 stars **Reviewed by:** Demetria H. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Sales Cookie?** Almost no training required. The application is fast and visually intuitive. It's easy to create plans and run them through calculations. We're no longer using spreadsheets to manage sales commissions. Sales Cookie avoids hidden Excel formulas, accidental data deletion, revisions, lack of visibility, etc. The software is on demand and they add features every month. It's a great time saver and it makes it easier to see sales goals and progression. In my previous company we had spreadsheets with 5 different tabs. The new dashboard is so much better! We also use Microsoft Power BI reports quite a bit. **What do you dislike about Sales Cookie?** There are 2 things you need to know. One of them is that you will likely need to filter sales transactions to paid. This is called a query in their "language" which then needs to be applied to incentive plans. The other is that they offer a free service for doing the plan creation for you. It makes more sense to have them do it and then explain it to you than trying to do it yourself. **What problems is Sales Cookie solving and how is that benefiting you?** We got rid of spreadsheets and have better historical tracking of commissions. Good customer experience as well. Don was my contact at Sales Cookie and he was patient and did a great job explaining plan creation and testing calculations for us. ### 35. Sales Cookie Helps Me Stay Motivated **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Sales Cookie?** Before Sales Cookie, I used to receive a spreadsheet with all my commissions just before the end of the month. So I had no information on how I was doing commission-wise all this time. I also had to check everything was correct which took quite a bit of time (and request help from Finance to make corrections). With Sales Cookie, I can check where I'm at in regards to commissions any time. I am also able to send requests for corrections using the app. It's a easier to understand where my commissions came from because I can export the data, etc. Finally, I use my cell to view commissions and the app works well for this use case. **What do you dislike about Sales Cookie?** An internet or 4G connection is 100% necessary to review commissions from a cellphone. There is no offline app mode which would help when there is a lack of connectivity. It would be great if you could add this feature. Also I would really like to be able to add "widgets" to my dashboard such as reminders, notes, etc. **Recommendations to others considering Sales Cookie:** Sales Cookie is a great choice if you can't track your progress towards earning commissions or you need to remain motivated by looking at goals. **What problems is Sales Cookie solving and how is that benefiting you?** I rely on Sales Cookie to tell me how I'm doing and budget accordingly based on my expected sales commission. The support team is also a pleasure to work with - fast response times when I submitted a request! ### 36. It Makes Sense **Rating:** 5.0/5.0 stars **Reviewed by:** Camden (Cam) W. | Sales Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2019 **What do you like best about Sales Cookie?** Commissions can be a real nightmare. Sales Cookie makes it possible to manage them and make sure sales reps gets paid correct commissions. We like the interface, the flexibility (ex: using aliases to credit opportunities is very convenience), the "system alerts", and the user dashboards. **What do you dislike about Sales Cookie?** There is no support for retroactive clawbacks. They explained issues associated with those, but this would be a nice addition to the suite. **What problems is Sales Cookie solving and how is that benefiting you?** Having a clear idea of which plans are applied to which reps / managers / VPs. Being able to calculate commissions more easily. Having historical data. ### 37. Great Commission Solution at a good price **Rating:** 5.0/5.0 stars **Reviewed by:** Judy F. | Inside Sales Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2019 **What do you like best about Sales Cookie?** Here are the main pros: - Pricing is great at $19 per user (negligible for having correct commissions) - Good support - they were able to create our commission plans for us - Easy to work with - they added a small feature for us **What do you dislike about Sales Cookie?** So far I haven't found anything I don't like - we had one request regarding the catalog but they addressed it. **Recommendations to others considering Sales Cookie:** Don't create plans yourself, ask them to do it for you. Also, ask them if you need a missing feature or customization. They were able to add one for us. **What problems is Sales Cookie solving and how is that benefiting you?** - Save quite a bit of time dealing with commissions. - Better reporting regarding team performance. ### 38. Organized our Sales Commissions... **Rating:** 5.0/5.0 stars **Reviewed by:** Erica S. W. | Payroll Manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2019 **What do you like best about Sales Cookie?** Our sales commissions were fairly disorganized. We had draws which we handled manually. We also had different versions of Excel spreadsheets so it was hard to keep track of things. We were able to use Sales Cookie to get rid of the complexity and manual handling. The application is very user-friendly and we were very satisfied. **What do you dislike about Sales Cookie?** I haven't found any significant downside except for the fact that when you create a new "workspace", you start all over again and re-enter your plans. **Recommendations to others considering Sales Cookie:** Get rid of your spreadsheets. **What problems is Sales Cookie solving and how is that benefiting you?** The main problem we solved is spending excessive time managing sales commissions because of the way we were doing things (manually). ### 39. No longer in the stone age of sales commissions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Sales Cookie?** The solution is very versatile. We were able to connect our CRM systems with just a few clicks. The team was great to work with - fast responses via email and always ready to jump on a call. Our comp plan is a bit complicated but they were able to model it. More importantly, we've left the stone age of sales commissions as we were using spreadsheets. Now we have a powerful tool with a lot of capabilities and great dashboards. **What do you dislike about Sales Cookie?** You still have to go through them to create a comp plan. There is a wizard, but realistically you need help configuring plans as it's not exactly DYI material. **What problems is Sales Cookie solving and how is that benefiting you?** - Got rid of Excel spreadsheets - Pay correct commissions - Reduce sales attrition - Less time wasted in disputes ### 40. Great help with sales commissions **Rating:** 5.0/5.0 stars **Reviewed by:** Albert B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2019 **What do you like best about Sales Cookie?** As a health-related startup, we don't have a lot of time to spend to manage sales commissions. We reached out to Sales Cookie because they are local and they were able to automate our sales commissions in a day. We described how we wanted our team to be compensated and with their guidance, we were able to create a model for us. We can easily change the model as time goes. The interface is very intuitive. **What do you dislike about Sales Cookie?** All the conversations we had were screen share / conference calls - an in-person meeting could have been easier since we are local. **Recommendations to others considering Sales Cookie:** They have good recommendations about how to organize sales data. **What problems is Sales Cookie solving and how is that benefiting you?** We were managing our sales commissions manually which took a lot of time away from sales and often had some back-and-forth due to errors. This has been solved. ### 41. A simple Solution to a big Problem **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Sales Cookie?** As a sales manager, I'm on the receiving end of any complaint about commissions such as incorrect amounts, incorrect crediting, etc. Sales Cookie has made my life a lot easier by simplifying the way my team is paid commissions. The interface is easy to use and you can easily export statements to Excel for detailed review. I also like how the interface is laid out as it's quite logical and performance is great. **What do you dislike about Sales Cookie?** There should be a way to customize dashboards using company logos and color theme. You can add "announcements" but they fall a bit short in terms of customizing dashboards. **Recommendations to others considering Sales Cookie:** When importing fields, make sure the mapping is correct. We had to re-do this a few times. **What problems is Sales Cookie solving and how is that benefiting you?** Reduced complaints about commissions by at least 50% if not more. ### 42. Great for Calculating Commissions **Rating:** 5.0/5.0 stars **Reviewed by:** Erica M. | Marketing Manager, Renewables & Environment, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2019 **What do you like best about Sales Cookie?** We used to handle commissions manually. Our sales commissions are quite complex so we had errors. Also often my team and agents were not paid on time. We're now able to calculate commissions very easily even though our structure is quite complicated. **What do you dislike about Sales Cookie?** It takes some time to understand the concepts. Watching a few videos helps quite a bit. **Recommendations to others considering Sales Cookie:** Watch the training videos. **What problems is Sales Cookie solving and how is that benefiting you?** 1. Manual calculation of commissions - no more! 2. Giving each member of my team and contractors a view on their sales commissions. 3. Be able to change plans easily. ### 43. Excellent commission management solution **Rating:** 5.0/5.0 stars **Reviewed by:** Eric S. | Procurement Manager, Building Materials, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2019 **What do you like best about Sales Cookie?** Our team was calculating commissions manually (with some errors). Sales Cookie allowed us to easily automate the entire process. They let you configure commission plans using many variables and the interface is easy to use. **What do you dislike about Sales Cookie?** We would have liked an on-premise solution. Also, the subscription is monthly (we would have liked a discount for a yearly subscription). **Recommendations to others considering Sales Cookie:** Make sure you have a clear idea of your commission program before automating it. **What problems is Sales Cookie solving and how is that benefiting you?** Calculating sales commissions used to take us 10 hours a week - not it's about 30 minutes. ### 44. Sales Cookie - Finally paid correct commissions on time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2019 **What do you like best about Sales Cookie?** Our sales team is finally getting paid the right sales commissions without any "delay". The ability to see commissions online from a smartphone is great. I'm able to download a list of transactions and can easily check that I am paid the right amount. The reports are also great and I use them frequently. I can also see where I'm at in regards to the pipeline. **What do you dislike about Sales Cookie?** I need to login to see my sales rep commission dashboard. With a native phone app, this would not be needed. **What problems is Sales Cookie solving and how is that benefiting you?** We're finally paid commissions on time! ### 45. More Efficient Sales Commissions **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya I. | Payroll Clerk, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2019 **What do you like best about Sales Cookie?** SalesCookie.com has given us confidence that calculated commissions are correct and auditable. In the past, we had to rely on a lot of manual checks to verify Google spreadsheet. Also, the reporting is great, especially if you are a Microsoft shop. **What do you dislike about Sales Cookie?** I wish the Power BI reporting was embedded within the web application. This would mean not having to launch a separate application. **Recommendations to others considering Sales Cookie:** Use the free trial and get their team to help you build the first incentive plan. **What problems is Sales Cookie solving and how is that benefiting you?** SalesCookie.com has eliminated confusion and errors related to commission accuracy. ### 46. Bye sales commission spreadsheets **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2019 **What do you like best about Sales Cookie?** It used to take us 2 weeks to calculate commissions, generate spreadsheets, fix mistakes, explain calculations, etc. Now we can execute all compensation in a matter of hours. **What do you dislike about Sales Cookie?** For advanced or custom reports, you have to step out and use Power PI. It would be nice if this could be embedded in the app. **What problems is Sales Cookie solving and how is that benefiting you?** We've eliminated all sales commission spreadsheets. ### 47. Accurate commissions your reps trust **Rating:** 5.0/5.0 stars **Reviewed by:** Laura E. | Assistant Payroll Manager, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2019 **What do you like best about Sales Cookie?** Pros: - It's cloud based and the app is easy and fast - You can create all types of incentive plans - Calculations are accurate and easy to understand **What do you dislike about Sales Cookie?** Cons: - No ability to bulk delete calculations - Free trial is limited to a 14 day period **What problems is Sales Cookie solving and how is that benefiting you?** Our sales reps finally believe that our commission calculations are correct. ## Sales Cookie Discussions - [Is There Any Setup Fee?](https://www.g2.com/discussions/setup-94fd5aa8-fc5c-4056-9809-065f3b89bffd) - 1 comment, 1 upvote - [Which Systems Do You Integrate With?](https://www.g2.com/discussions/setup-df6d7a95-c81c-48d6-b306-597981554cda) - 1 comment, 1 upvote - [Which Types of Sales Commission Plans Do You Support?](https://www.g2.com/discussions/supported-plans) - 1 comment, 1 upvote - [View Sales Cookie pricing details and edition comparison](https://www.g2.com/products/sales-cookie/reviews?filters%5Bcompany_segment%5D%5B%5D=179§ion=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A05%3A15+-0500&secure%5Bsession_id%5D=9bda7862-990a-4d4d-90c4-ff79e1b8e0b1&secure%5Btoken%5D=b6a5d436e3079594b805f61678ac49011175d685bcceec2f16155d365a694e73&format=llm_user) ## Sales Cookie Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Anaplan](https://www.g2.com/products/anaplan/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Chargebee](https://www.g2.com/products/chargebee/reviews) - [Dynamics 365 Commerce](https://www.g2.com/products/dynamics-365-commerce/reviews) - [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [Unleashed](https://www.g2.com/products/unleashed/reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) ## Sales Cookie Features **Sales Rep Portal** - Commission Estimator - Dispute Management - Compensation Statements - Plan Documents and Agreements - Individual and Team Performance Reports - Mobile User Support **Competition** - Competition Templates - Custom Competitions - Team Competitions - Simultaneous Competitions - Competition Adjustments - Awards and Incentives **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Management Portal** - Sales Org Performance Reports - Monitor Sales Rep Performance - Territory Assignments/Management - Quota Assignments/Management - Commission splits and overrides - Workflow and Approvals - Budgeting **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Agentic AI - Sales Gamification** - Autonomous Task Execution **Administration** - Adjustments/Dispute Resolution - Comp Modeling - Ease of Admin - Comp Modeling - Design Flexibility - Comp Statement Calculation and Distribution - Reports and Dashboards - Sales Hierarchy Management **Integrations** - CRM Integration - Social Collaboration Integration - TV Streaming **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Platform** - CRM Integration - Financial Integration - HCM/HRIS Integration - Customization - APIs - Internationalization - Performance and Reliability **Platform** - Reporting - User, Role, and Access Management - Enterprise Scalability - Data Import & Export Tools - Performance and Reliability **Administrative** - Integration - Employee Structure - Behavior Monitoring **Agentic AI - Sales Compensation** - Natural Language Interaction **Employee Features** - User Profiles - Notifications - Mobile ## Top Sales Cookie Alternatives - [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) - 4.6/5.0 (2,999 reviews) - [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) - 4.7/5.0 (3,407 reviews) - [QuotaPath](https://www.g2.com/products/quotapath/reviews) - 4.7/5.0 (262 reviews)