Lighthouse 360 Reviews & Product Details

Lighthouse was very easy to integrate into our office with the excellent customer support they offer. It is very user-friendly, our staff caught on very quickly. We love that it reduces missed appointments and lightens the work load of frent end staff. Review collected by and hosted on G2.com.

The only thing we would change is the ability to customize thae automated texts more. Review collected by and hosted on G2.com.

Its ease of use and being able to communicate with patients Review collected by and hosted on G2.com.

Too ridged in future communication not able to get time sensitive communications Review collected by and hosted on G2.com.

I like that the dashboard easily becomes intuitive with minimal usage. Lighthouse 360 easily allows users to easily appointment scheduling and email reminders. Review collected by and hosted on G2.com.

The need for multiple platforms today, all with their own subscriptions and training needs, has become burdensome. I would prefer one program for ALL our needs. Review collected by and hosted on G2.com.

Great for communication with patients regarding upcoming appointments, unscheduled re-care and promotions. Review collected by and hosted on G2.com.

There were not any downsides that I can recall. Review collected by and hosted on G2.com.

Lighthouse sent automated reminders by text and email. This was the main function that we used for this service and it worked about 90% of the time. There were multiple updates in the last 2 years that caused gaps in its function which is why there could be some improvement, but it was very good when it worked. Review collected by and hosted on G2.com.

I hated the multiple updates that caused lapses in our reminders. Also, I did not like how the automated messages were sent right away when I moved around my upcoming appointments on the schedule as this caused confusion for my clients. Review collected by and hosted on G2.com.

LH 360 performs well in all its aspects. Customer communication and appointment confirmation specifically, is very dependable and professionally done. Review collected by and hosted on G2.com.

At around $300/month, it is a bit pricey. Review collected by and hosted on G2.com.

The appointment reminders is probably the best feature, because we get compliments from the patients every day. They mention how intuitive and helpful the reminders are provided two or three times before the appointment, depending on how far out it was scheduled. Very thoughtful process. Review collected by and hosted on G2.com.

The patient newsletters could be updated or customized better, but thats about it. Review collected by and hosted on G2.com.

Appointment confirmations by text, two way texting. Review collected by and hosted on G2.com.

Email templates are outdated and not customiseable. Review promos aren’t very effective. Review collected by and hosted on G2.com.

I like that it links to open dental and you can text patients Review collected by and hosted on G2.com.

I feel like it could be easier to use, more aesthetic Review collected by and hosted on G2.com.

I love to do not to have confirm the appointments anymore. This software is simple and user friendly. My staff loves it! I love the communication tool also. I can text my patients right threw the software.

They are updating the software and the new options for sending messages for cancellations is just amazing. Review collected by and hosted on G2.com.

There is nothing that i would change about this software.

I wish we could do a little bit more with reviews. Would love to be able to post to places like Yelp. At this point I haven't figured out a way to do that though. Review collected by and hosted on G2.com.