--- title: mConsent Reviews meta_title: 'mConsent Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how mConsent works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 13 scale: '5' date_modified: '2026-10-01' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # mConsent Reviews **Vendor:** SRS Web Solutions (Appocenter) **Category:** [Patient Intake Software](https://www.g2.com/categories/patient-intake) **Average Rating:** 4.6/5.0 **Total Reviews:** 13 ## About mConsent The era of digitizing your practice is here! mConsent is the ultimate digital intake solution to make your office paperless. We save you hours of front desk labor, integrate with major PMS, and create a stress free office environment! Some of our features include, Appointment Reminders with 2-way Texting, Zaha Ai, mpyr, Insurance Concierge. Insurance Verification, Online Patient Scheduling, and more. Join over 5,000 Practices in creating a better, more profitable, work environment. ## mConsent Reviews ### 1. Live Support Eliminates Downtime, Streamlines Our Front Desk **Rating:** 5.0/5.0 stars **Reviewed by:** AFD O. | Owner/Operator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 30, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about mConsent?** We've been using mConsent in our dental practice for several years, and it has become part of our daily workflow. We primarily use the digital forms, patient texting, Text-to-Pay, online check-in, insurance verification, and review requests. We're also currently beta testing their new phone system and working with the development team on some upcoming AI and scheduling features. The biggest benefit for our office has been improving patient flow. We send registration forms before appointments so patients can complete everything at home instead of sitting in our waiting room filling out paperwork. By the time they arrive, most of their information is already updated, which helps our front desk move patients through check-in much faster. The Text-to-Pay feature has also been incredibly helpful. It isn't uncommon for a patient to forget a wallet or have someone else bring them to their appointment. Instead of holding up checkout, we simply text them a secure payment link so they can pay when it's convenient. We also send treatment plans and reminders so patients know what to expect financially before their visit, which has made collections much smoother. The texting platform has become one of our primary ways to communicate with patients. It's quick, convenient, and patients actually respond. Review requests are easy to send, and it's simple to track feedback without adding extra work for the team. From a pricing and return-on-investment standpoint, mConsent has been well worth the cost for our practice. While every office should evaluate software based on its own needs and budget, we've found that the time saved at check-in, fewer paper forms, improved collections through Text-to-Pay, and reduced administrative workload have more than justified the subscription. Instead of paying for multiple separate solutions, we're able to manage many patient communication and engagement tasks within a single platform, which has simplified our workflow and provided excellent overall value. What really sets mConsent apart for me, though, is the customer support. Every time I call, a real person answers the phone. I don't have to leave a voicemail or work through an automated system before I can talk to someone. If something isn't working quite right, someone starts helping immediately. During the rollout of the new dashboard, there were a few expected software bugs, but every issue we reported was acknowledged quickly and addressed by the development team. We experienced very little disruption because they were so responsive. One thing I've appreciated over the years is that they actually listen to customer feedback. We've suggested improvements, and it's been rewarding to see many of those ideas incorporated into later releases. Being involved in the beta testing of the phone system and providing feedback on future AI and scheduling tools has given me confidence that they're building features based on how dental offices really work. Implementation was straightforward. I completed most of the setup myself with help from the onboarding team, and training was easy for our staff. We've integrated mConsent with Dentrix, Sally AI, and Dental Intel without any major issues. For transparency, I am an mConsent Ambassador and have participated in community podcasts because I've had such a positive experience with the company. My opinion is based on using the software in our practice every day for several years. I would absolutely recommend mConsent to other dental practices and would rate it a 10 out of 10. **What do you dislike about mConsent?** Lobby TV: “The Lobby TV feature wasn’t the best fit for our practice, mainly because we’ve already invested in a high-end digital patient entertainment and education system. That said, for an office that doesn’t already have that kind of setup in place, I can see it being a valuable addition.” In-office Credit Card Terminals: “We haven’t implemented mConsent’s in-office credit card terminals because we’re currently under contract with another payment processor. When that agreement comes up for renewal, we’ll definitely evaluate their solution alongside our other options.” **What problems is mConsent solving and how is that benefiting you?** mConsent has solved several day-to-day workflow challenges in our practice. By allowing patients to complete their registration forms, update demographics, and check in before arriving, we've significantly reduced bottlenecks at the front desk and shortened lobby wait times. The Text-to-Pay feature has improved both convenience and collections by allowing patients to pay securely even if they don't have their wallet with them at the appointment. Overall, the platform has reduced administrative work for our team, improved the patient experience, and helped our schedule run more efficiently. Just as importantly, whenever we've needed support, a live representative has answered the phone immediately, allowing issues to be resolved quickly with virtually no disruption to our practice. ### 2. Paperless Patient Forms That Save Time and Improve Accuracy **Rating:** 4.5/5.0 stars **Reviewed by:** Stephannie L. | Front Desk Cordinator, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 23, 2026 **What do you like best about mConsent?** Paperless patient forms let patients complete registration forms, medical histories, consent forms, and questionnaires digitally, which cuts down on paperwork and the need for scanning. This also saves front desk time, since staff spend less time entering information manually and can focus more on patients and other day-to-day tasks. It improves accuracy as well, because digital forms help reduce errors from illegible handwriting or missing details. Overall, it’s more convenient for patients, who can fill everything out from home before their appointment rather than doing it in the waiting room. **What do you dislike about mConsent?** There’s a learning curve for staff, so it may take some time for the team to learn the system and transition away from the paper-based process. **What problems is mConsent solving and how is that benefiting you?** It has made patient communication and digital forms much more efficient, helping streamline our workflow and save time for both our team and our patients. The platform is easy to use, and patients appreciate the convenience of completing forms and receiving reminders electronically. The customer support team has also been responsive and helpful whenever we’ve had questions. Overall, mConsent has been a valuable addition to our practice, and we would definitely recommend it to other dental offices looking to improve efficiency and enhance the patient experience. ### 3. Helpful Direct Patient Texting for Faster Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Lydia M. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 16, 2026 **What do you like best about mConsent?** It's helpful to be able to text patients directly for whatever information we may need! **What do you dislike about mConsent?** It disconnects from Dolphin often, resulting in miscommunications or times where we're unable to reach out patients during critical times **What problems is mConsent solving and how is that benefiting you?** It solves bridging the gap between business & consumer by allowing our patients to reach us after business hours, making it easier to contact them and vice versa ### 4. We love mconsent! **Rating:** 4.5/5.0 stars **Reviewed by:** pedersen d. | manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 04, 2026 **What do you like best about mConsent?** That the platform is easy to use and reliable. **What do you dislike about mConsent?** Sometimes we can’t get every change we want, but they’re willing to work with us as much as possible and do what they can. **What problems is mConsent solving and how is that benefiting you?** They’ve helped us stay organized and cut down on the amount of paperwork we used to have at our front desk, which has made things much easier in our office. ### 5. Easy to Use, Helpful Notifications When Paperwork Is Ready **Rating:** 4.5/5.0 stars **Reviewed by:** Mark K. | Administration, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 25, 2026 **What do you like best about mConsent?** Easy to use, get notified when paperwork is ready to upload **What do you dislike about mConsent?** if one letter is off on spelling or pt doesn't provide full legal name you can not upload the form **What problems is mConsent solving and how is that benefiting you?** none ### 6. Effortless for the office and the patients!and Records Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 27, 2026 **What do you like best about mConsent?** mConsent is a very easy to use platform for our patient base. We love the different ways to be able to send the patient forms via text or email. This has helped keep our patient records organized and updated. Worth it! **What do you dislike about mConsent?** Every once and while a use will have issues with inputting date structured information. It's usually an easy fix by sending them an email versus a text link for the paperwork. **What problems is mConsent solving and how is that benefiting you?** Every once and while a use will have issues with inputting date structured information. It's usually an easy fix by sending them an email versus a text link for the paperwork. This has helped maintain our patient records ### 7. Seamless Patient Text Forms with Smooth System & Insurance Sync **Rating:** 5.0/5.0 stars **Reviewed by:** Appointments T. | front desk, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 19, 2026 **What do you like best about mConsent?** What’s been really helpful with Mconsent is that we can text our patients forms, sync those forms into our system, and also sync them with the insurance verification system. **What do you dislike about mConsent?** there is no complaints abt mconsent at the moment **What problems is mConsent solving and how is that benefiting you?** being able to contact patients via text messages and being able to verify insurances ### 8. Seamless Eagle soft Integration Made Patient Forms and Paperless Consents Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 20, 2026 **What do you like best about mConsent?** We are grateful for the integration with Eagle soft and the ease of getting new patient packet/forms prior to there appointment. MConsent has also allowed us to go paperless with our consent forms. **What do you dislike about mConsent?** Needing to approve patients completed online forms **What problems is mConsent solving and how is that benefiting you?** NA ### 9. Easy-to-Use Digital Form Creation That Boosts Adoption **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 29, 2026 **What do you like best about mConsent?** Ease of use for digital form creation has helped us implement and use these **What do you dislike about mConsent?** MConsent is good at what it does. We haven’t had any significant dislikes from MConsent **What problems is mConsent solving and how is that benefiting you?** MConsent has helped us solve our digital forms problems. ### 10. Pure Digitized Solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Nelly B. | Business Development Manager , Leisure, Travel & Tourism, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 05, 2023 **What do you like best about mConsent?** Presence of effective features that facilitate appointments in both directions. Online patient scheduling is excellent. Again, this platform is easily configured for user convenience, enhancing our experience. The platform is a dependable tool for digitization. **What do you dislike about mConsent?** The platform is helping us shift from very petty undigitalized things. **What problems is mConsent solving and how is that benefiting you?** Our patients' scheduling is great. With the platform, e-signatures are easily retrieved as consent for agreements or documents. ### 11. Easier new patient registration. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 04, 2023 **What do you like best about mConsent?** I like the ease of use when it comes to signing or reviewing documents. **What do you dislike about mConsent?** Nothing it was easy to use, did not lag, or freeze and saved all documents. **What problems is mConsent solving and how is that benefiting you?** I did not and have not encountered any problems while I ever was using mConsent. ### 12. mConsent Reduces time by digital way. **Rating:** 4.5/5.0 stars **Reviewed by:** Aman R. | Senior Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 31, 2022 **What do you like best about mConsent?** The best thing About mConsent is that we don't have to use the traditional way for taking consent from the people. It become more easy to take consent on online basis. **What do you dislike about mConsent?** Sometime online consent are not so prove worthy as the offline mean of consent is. Although the both have different benefits. It takes very short of time to process. **What problems is mConsent solving and how is that benefiting you?** We use mConsent for getting the e-signature as a consent on agreement or document. This saves our lot of time. ### 13. Fast, Reliable and Paperless Application **Rating:** 5.0/5.0 stars **Reviewed by:** Ishaan P. | Service Catalog Developer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 31, 2022 **What do you like best about mConsent?** mConsent is fast, reliable, and paperless. Digital signatures functionality is provided, quicker execution of payments once the process is completed, and reminders are handy. **What do you dislike about mConsent?** Nothing as of now, all is great. User experience can be made more smooth. **What problems is mConsent solving and how is that benefiting you?** The addition of Reminders is helping us a lot, along with automated data entry is done which saves a lot of time when you have to put information one by one on your own. - [View mConsent pricing details and edition comparison](https://www.g2.com/products/mconsent/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-02+13%3A10%3A21+-0500&secure%5Bsession_id%5D=5896f608-ee98-4124-8941-f7be68205604&secure%5Btoken%5D=8b1ba8733ccee370c979c6a07f270c98d6f4ded8135d815b5e420e055bb301cd&format=llm_user) ## mConsent Features **Additional Functionality** - Patient Records Management - Pre-Appointment Screening - EMR/EHR - Calendar Management - Third-Party Integrations - SMS Messaging - Customizable Branding - Broadcast Messaging - Commenting/Notes - Cancellation Management - Room Scheduling - Billing & Invoicing - Email Marketing - Faculty/Staff Management - Recurring Appointments - AI Copilot - Multiple Appointment Types - API - Alerts/Notifications - No-Show Tracking - Patient Portal - Multi-Physician - Payment Processing - Wait List Management - Electronic Signature - Task Management - Reporting/Analytics - Patient Communications - HIPAA Compliant - Prescription Renewal - Patient Questionnaires - Insurance Eligibility Verification - Patient Intake - Multi-Location - Virtual Meetings - Approval Process Control - Check-in/Check-out - Mobile Access - Generative AI - Reminders - Online Scheduling **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake - Customizable Forms - Data Collection **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - ID Verification - Appointment Scheduler Integration - E-Signature - Insurance Eligibility Verification - Patient Records Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Additional Functionality** - Onsite Registration - Patient Scheduling - Activity Dashboard - Wireless Internet Access Control - Photo Capture - Self Check-In/Check-Out - QR Codes - Alerts/Notifications - Payment Processing - Configuration Management - AI Copilot - Reporting/Analytics - Interactive Content - Data Synchronization - Generative AI - Digital Signage - Multi-Language - Wayfinding - Virtual Keyboard - User Session Management - Customizable User Interface - For Medical Purposes - HIPAA Compliant - Timeout - Customizable Branding - Queue Management - Touch Screen - ID Scanning **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging ## Top mConsent Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (462 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (669 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,104 reviews)